# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

---

## [About the General Discussion category](https://forum.mautic.org/t/about-the-general-discussion-category/1366)

<div class="topic-metadata">

**Author:** [@system](https://forum.mautic.org/u/system)\
**Replies:** 0\
**Last updated:** [August 12, 2019, 2:13pm UTC](https://forum.mautic.org/t/about-the-general-discussion-category/1366 "2019-08-12T14:13:45Z")

</div>

Use this category for general discussions about Mautic or related topics.

---

## [Scaling Mautic: How We Achieved Multi-Tenancy (Single Code, Multi-DB)](https://forum.mautic.org/t/scaling-mautic-how-we-achieved-multi-tenancy-single-code-multi-db/38145)

<div class="topic-metadata">

**Author:** [@vwesley](https://forum.mautic.org/u/vwesley)\
**Replies:** 7\
**Last updated:** [September 24, 2026, 4:50pm UTC](https://forum.mautic.org/t/scaling-mautic-how-we-achieved-multi-tenancy-single-code-multi-db/38145 "2026-09-24T16:50:59Z")

</div>

Hi everyone, I wanted to share how we implemented multi-tenancy in Mautic using a single codebase with multiple database instances. The goal was to make it highly scalable, flexible, and production-ready for multiple cl…

---

## [Why NOT to allow sending marketing emails to the same contact multiple times](https://forum.mautic.org/t/why-not-to-allow-sending-marketing-emails-to-the-same-contact-multiple-times/35706)

<div class="topic-metadata">

**Author:** [@joeyk](https://forum.mautic.org/u/joeyk)\
**Replies:** 16\
**Last updated:** [August 25, 2026, 6:21am UTC](https://forum.mautic.org/t/why-not-to-allow-sending-marketing-emails-to-the-same-contact-multiple-times/35706 "2026-08-25T06:21:46Z")

</div>

Hello, I’d like to reflect to this conversation regarding sending emails with the same ID to the same person multiple times. https://forum.mautic.org/t/allow-campaigns-to-send-marketing-emails-multiple-times/35653/5 T…

---

## [Question: Is there functionality or workaround to A/B test in automated campaigns, not just when sending an segment email?](https://forum.mautic.org/t/question-is-there-functionality-or-workaround-to-a-b-test-in-automated-campaigns-not-just-when-sending-an-segment-email/25609)

<div class="topic-metadata">

**Author:** [@zanser](https://forum.mautic.org/u/zanser)\
**Replies:** 6\
**Last updated:** [August 21, 2026, 3:12pm UTC](https://forum.mautic.org/t/question-is-there-functionality-or-workaround-to-a-b-test-in-automated-campaigns-not-just-when-sending-an-segment-email/25609 "2026-08-21T15:12:43Z")

</div>

Is there functionality or workaround to A/B test in automated campaigns, not just when sending an segment email?

---

## [A simple website I'm working on](https://forum.mautic.org/t/una-simple-web-que-estoy-trabajando/38433)

<div class="topic-metadata">

**Author:** [@ricardopxl](https://forum.mautic.org/u/ricardopxl)\
**Replies:** 2\
**Last updated:** [August 11, 2026, 12:12pm UTC](https://forum.mautic.org/t/una-simple-web-que-estoy-trabajando/38433 "2026-08-11T12:12:57Z")

</div>

Hi!! I hope you're all doing well. I've been working on a website that I've been improving over the past year, and traffic is going well. Google Analytics is improving with the modifications to the sitemap and enhancing the content…

---

## [Help us find sponsors for the Mautic World Conference](https://forum.mautic.org/t/help-us-find-sponsors-for-the-mautic-world-conference/38448)

<div class="topic-metadata">

**Author:** [@silavapi](https://forum.mautic.org/u/silavapi)\
**Replies:** 0\
**Last updated:** [August 10, 2026, 2:49pm UTC](https://forum.mautic.org/t/help-us-find-sponsors-for-the-mautic-world-conference/38448 "2026-08-10T14:49:17Z")

</div>

Hi everyone! :waving\_hand: :mautibot: We are lining up sponsors for this year’s Mautic World Conference in London on 4 November, and I would love your help. You all know the tools, agencies and companies in our world f…

---

## [How Can I Send Emails Only to Users Who Have Opened at Least One Email in the Last 90 Days?](https://forum.mautic.org/t/how-can-i-send-emails-only-to-users-who-have-opened-at-least-one-email-in-the-last-90-days/38284)

<div class="topic-metadata">

**Author:** [@johnadam](https://forum.mautic.org/u/johnadam)\
**Replies:** 3\
**Last updated:** [August 4, 2026, 12:11pm UTC](https://forum.mautic.org/t/how-can-i-send-emails-only-to-users-who-have-opened-at-least-one-email-in-the-last-90-days/38284 "2026-08-04T12:11:17Z")

</div>

I’m trying to create an email campaign that targets only subscribers who have opened one or more of my emails within the last 90 days. Is there a way to filter or segment these active users automatically? Any suggestions…

---

## [Old Mautic API Documentation](https://forum.mautic.org/t/old-mautic-api-documentation/37317)

<div class="topic-metadata">

**Author:** [@entrepositive](https://forum.mautic.org/u/entrepositive)\
**Replies:** 4\
**Last updated:** [June 22, 2026, 10:52am UTC](https://forum.mautic.org/t/old-mautic-api-documentation/37317 "2026-06-22T10:52:51Z")

</div>

Just posting this here so I can access it later. Maybe someone else wants this too. It’s the old API documentation. No idea why it got taken down.

---

## [Mautic does not work](https://forum.mautic.org/t/mautic-does-not-work/38211)

<div class="topic-metadata">

**Author:** [@SRP](https://forum.mautic.org/u/SRP)\
**Replies:** 3\
**Last updated:** [May 14, 2026, 3:20pm UTC](https://forum.mautic.org/t/mautic-does-not-work/38211 "2026-05-14T15:20:24Z")

</div>

Hello everyone, If we have self-hosted Mautic v7.1.1, do we need HTTPS cert in order to Mautic work successfully?

---

## [How to obtain a trademark licence without google account](https://forum.mautic.org/t/how-to-obtain-a-trademark-licence-without-google-account/38195)

<div class="topic-metadata">

**Author:** [@webelys](https://forum.mautic.org/u/webelys)\
**Replies:** 2\
**Last updated:** [May 13, 2026, 3:37pm UTC](https://forum.mautic.org/t/how-to-obtain-a-trademark-licence-without-google-account/38195 "2026-05-13T15:37:05Z")

</div>

Hi, I am preparing a presentation in which I want to show how we use Mautic. In this context, I would like to use the Mautic logo from https://mautic.org/about/brand-logos-graphics/. However, to avoid any confusion abo…

---

## [Mautic 7.1 / SES hack](https://forum.mautic.org/t/mautic-7-1-ses-hack/38192)

<div class="topic-metadata">

**Author:** [@jeffg](https://forum.mautic.org/u/jeffg)\
**Replies:** 1\
**Last updated:** [May 9, 2026, 3:35pm UTC](https://forum.mautic.org/t/mautic-7-1-ses-hack/38192 "2026-05-09T15:35:20Z")

</div>

Mautic 7.1 installed with Docker on Ubuntu. Install is about a week old and still in testing. I began receiving support emails from AWS saying DKIM keys were being created. CloudTrail showed that somehow the perpetrator …

---

## [SugarCRM/SuiteCRM intergration is not working](https://forum.mautic.org/t/sugarcrm-suitecrm-intergration-is-not-working/38191)

<div class="topic-metadata">

**Author:** [@SRP](https://forum.mautic.org/u/SRP)\
**Replies:** 1\
**Last updated:** [May 8, 2026, 8:28pm UTC](https://forum.mautic.org/t/sugarcrm-suitecrm-intergration-is-not-working/38191 "2026-05-08T20:28:08Z")

</div>

We have installed Mautic V7.1.1 and are using PHP 8.3. In the plugin, we are trying to connect using the SugarCRM plugin, but the integration is not working. The SugarCRM / SuiteCRM integration is failing and the connec…

---

## [Multi-Tenancy in Mautic this simple?](https://forum.mautic.org/t/multi-tenancy-in-mautic-this-simple/30329)

<div class="topic-metadata">

**Author:** [@Warren](https://forum.mautic.org/u/Warren)\
**Replies:** 24\
**Last updated:** [April 28, 2026, 6:01am UTC](https://forum.mautic.org/t/multi-tenancy-in-mautic-this-simple/30329 "2026-04-28T06:01:49Z")

</div>

Is multi-tenancy literally this simple? Would doing the following allow one installation of mautic to work with multiple websites with no issues? (First party cookies delivered, reports, logs, etc, everything separate…

---

## [Integrating Video Creation Workflows with Mautic Automation Campaigns](https://forum.mautic.org/t/integrating-video-creation-workflows-with-mautic-automation-campaigns/38096)

<div class="topic-metadata">

**Author:** [@alishawinson](https://forum.mautic.org/u/alishawinson)\
**Replies:** 0\
**Last updated:** [April 14, 2026, 12:23pm UTC](https://forum.mautic.org/t/integrating-video-creation-workflows-with-mautic-automation-campaigns/38096 "2026-04-14T12:23:57Z")

</div>

Hi everyone, I’m working on a setup where I use Mautic for campaign automation and Capcut for pc for creating short marketing videos. Since Mautic doesn’t handle video creation directly, I’m trying to connect the two i…

---

## [Bulk delete contacts](https://forum.mautic.org/t/bulk-delete-contacts/6334)

<div class="topic-metadata">

**Author:** [@swip](https://forum.mautic.org/u/swip)\
**Replies:** 10\
**Last updated:** [April 10, 2026, 11:37am UTC](https://forum.mautic.org/t/bulk-delete-contacts/6334 "2026-04-10T11:37:25Z")

</div>

There is presently no method of “Delete all contacts in a segment,” is there? There’s a button to bulk delete all on the page, but say you want to remove 35,000 contacts, that’s roughly 300+ pages to go through.

---

## [Messenger:consume email is very slow](https://forum.mautic.org/t/messenger-consume-email-is-very-slow/35398)

<div class="topic-metadata">

**Author:** [@serendipitytech](https://forum.mautic.org/u/serendipitytech)\
**Replies:** 13\
**Last updated:** [April 7, 2026, 1:44pm UTC](https://forum.mautic.org/t/messenger-consume-email-is-very-slow/35398 "2026-04-07T13:44:12Z")

</div>

Mautic: 5.2.2 PHP: 8.3 We’re only sending segment emails at this time, and to do this I’m using messenger:consume email cron to process my doctrine queue. I have emails loaded in messenger\_messages, but no matter what…

---

## [Wp Contact Forms 7 innetgration](https://forum.mautic.org/t/wp-contact-forms-7-innetgration/21579)

<div class="topic-metadata">

**Author:** [@michaloptingo](https://forum.mautic.org/u/michaloptingo)\
**Replies:** 5\
**Last updated:** [April 6, 2026, 11:04am UTC](https://forum.mautic.org/t/wp-contact-forms-7-innetgration/21579 "2026-04-06T11:04:59Z")

</div>

Hi, how do you use Mautic with Wordpress Forms? I tried a few plugins for integration but none of them seems to work with the latest version of Mautic - ? Best regards, Michal

---

## [Experience with SalesForce \<\> Mautic?](https://forum.mautic.org/t/experience-with-salesforce-mautic/35971)

<div class="topic-metadata">

**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Replies:** 1\
**Last updated:** [March 31, 2026, 10:59am UTC](https://forum.mautic.org/t/experience-with-salesforce-mautic/35971 "2026-03-31T10:59:35Z")

</div>

Anyone can share experience with using SalesForce for Sales and Mautic for Marketing working together in charm and harmony? Is there any good or bad experience? Can the SalesForce Plugin be recommended?

---

## [How prevent sending past-dated emails to late entries in a campaign?](https://forum.mautic.org/t/how-prevent-sending-past-dated-emails-to-late-entries-in-a-campaign/38012)

<div class="topic-metadata">

**Author:** [@sandrovenezuela](https://forum.mautic.org/u/sandrovenezuela)\
**Replies:** 2\
**Last updated:** [March 30, 2026, 1:11pm UTC](https://forum.mautic.org/t/how-prevent-sending-past-dated-emails-to-late-entries-in-a-campaign/38012 "2026-03-30T13:11:10Z")

</div>

In Mautic 5 or 6, how do you prevent an email (with a past date) from being sent to new contacts who join a campaign? In Mautic 4, this problem was easily solved by setting an unpublish date for the email, but this opti…

---

## [Caution: Posts May Be Silently Removed - Backup Recommended (Resolved)](https://forum.mautic.org/t/caution-posts-may-be-silently-removed-backup-recommended-resolved/37535)

<div class="topic-metadata">

**Author:** [@andrew\_c3](https://forum.mautic.org/u/andrew_c3)\
**Replies:** 4\
**Last updated:** [March 23, 2026, 4:49pm UTC](https://forum.mautic.org/t/caution-posts-may-be-silently-removed-backup-recommended-resolved/37535 "2026-03-23T16:49:47Z")

</div>

Hello, I recommend that all members of the community keep backups of their important posts on the forum in case the content is silently removed by the project’s management team. This has happened to me twice recently -…

---

## [Collection of scripts - Cleanup test form submissions](https://forum.mautic.org/t/collection-of-scripts-cleanup-test-form-submissions/37508)

<div class="topic-metadata">

**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Replies:** 0\
**Last updated:** [March 20, 2026, 6:14pm UTC](https://forum.mautic.org/t/collection-of-scripts-cleanup-test-form-submissions/37508 "2026-03-20T18:14:57Z")

</div>

Hi there, I’m starting a small collection of maintenance scripts for Mautic. The first tool addresses a common pain point: test data bloating statistics. We have a client who uses a UI test script to regularly verify f…

---

## [Rate Limiting sending](https://forum.mautic.org/t/rate-limiting-sending/37493)

<div class="topic-metadata">

**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Replies:** 0\
**Last updated:** [March 17, 2026, 9:03am UTC](https://forum.mautic.org/t/rate-limiting-sending/37493 "2026-03-17T09:03:05Z")

</div>

Could this approach help to stay below rate limits of e.g AWS SES? Would that mean to install some more components, or would we need to get deep into changes with Mautic Code?

---

## [Are tag filter cumulative or exclusive?](https://forum.mautic.org/t/are-tag-filter-cumulative-or-exclusive/37468)

<div class="topic-metadata">

**Author:** [@niicfromlozane](https://forum.mautic.org/u/niicfromlozane)\
**Replies:** 2\
**Last updated:** [March 10, 2026, 3:01pm UTC](https://forum.mautic.org/t/are-tag-filter-cumulative-or-exclusive/37468 "2026-03-10T15:01:17Z")

</div>

Your software My Mautic version is: 7.0.0 My PHP version is: 8.3 My Database type and version is: Maria DB Your problem Before anything else: sorry if I’m not posting in the right section — I did my best to choose t…

---

## [Proof of Concept: Restoring PostgreSQL Support for Mautic](https://forum.mautic.org/t/proof-of-concept-restoring-postgresql-support-for-mautic/36313)

<div class="topic-metadata">

**Author:** [@esio](https://forum.mautic.org/u/esio)\
**Replies:** 30\
**Last updated:** [March 4, 2026, 12:06pm UTC](https://forum.mautic.org/t/proof-of-concept-restoring-postgresql-support-for-mautic/36313 "2026-03-04T12:06:09Z")

</div>

Hello Mautic Community, Like many of you, I’ve encountered limitations with MySQL/MariaDB databases in Mautic, such as column size restrictions and index limits per table, which have hindered my ability to scale effecti…

---

## [Migrating from Klaviyo](https://forum.mautic.org/t/migrating-from-klaviyo/34078)

<div class="topic-metadata">

**Author:** [@randomhacks](https://forum.mautic.org/u/randomhacks)\
**Replies:** 6\
**Last updated:** [January 26, 2026, 11:06am UTC](https://forum.mautic.org/t/migrating-from-klaviyo/34078 "2026-01-26T11:06:02Z")

</div>

Hey, We are considering migrating from Klaviyo to Mautic. I’ve searched around but can’t seem to find any discussions or documentation on this. I’d love to hear if anyone else here has made this transition and what you…

---

## [Campaign not showing scheduled tasks in Upcoming Events and events list](https://forum.mautic.org/t/campaign-not-showing-scheduled-tasks-in-upcoming-events-and-events-list/37185)

<div class="topic-metadata">

**Author:** [@taxi](https://forum.mautic.org/u/taxi)\
**Replies:** 2\
**Last updated:** [January 19, 2026, 9:37am UTC](https://forum.mautic.org/t/campaign-not-showing-scheduled-tasks-in-upcoming-events-and-events-list/37185 "2026-01-19T09:37:31Z")

</div>

Your software My Mautic version is: 6.0.7 My PHP version is: 8.2 My Database type and version is: 10.11.14-MariaDB-0+deb12u2 Your problem My problem is: Contact details not showing scheduled tasks. After form submit…

---

## [Any VPS recommendations?](https://forum.mautic.org/t/any-vps-recommendations/35740)

<div class="topic-metadata">

**Author:** [@kelmore5](https://forum.mautic.org/u/kelmore5)\
**Replies:** 7\
**Last updated:** [December 22, 2025, 8:19pm UTC](https://forum.mautic.org/t/any-vps-recommendations/35740 "2025-12-22T20:19:27Z")

</div>

I recently went through a Mautic install on a DigitalOcean box, only to realize DigitalOcean has started blocking mail server ports as of March 2025 (link). I’m going to see if they’ll open the ports for me. I was wonde…

---

## [Force Plain Text](https://forum.mautic.org/t/force-plain-text/34882)

<div class="topic-metadata">

**Author:** [@avori](https://forum.mautic.org/u/avori)\
**Replies:** 1\
**Last updated:** [December 17, 2025, 7:15pm UTC](https://forum.mautic.org/t/force-plain-text/34882 "2025-12-17T19:15:30Z")

</div>

Hey all, Is there currently a functionality to force mautic to only send emails in plain text? Currently seen a video with a developer for an email service provider, and he mentioned that if an email has any HTML, emai…

---

## [HTML Templates support for Mautic 5+](https://forum.mautic.org/t/html-templates-support-for-mautic-5/37055)

<div class="topic-metadata">

**Author:** [@hungrykoala](https://forum.mautic.org/u/hungrykoala)\
**Replies:** 6\
**Last updated:** [December 17, 2025, 5:47pm UTC](https://forum.mautic.org/t/html-templates-support-for-mautic-5/37055 "2025-12-17T17:47:11Z")

</div>

Why did mautic stop support for HTML templates and is pushing for MJML? and is there any quick/easy way to convert HTML templates to MJML?

---

## [RCS anyone? (WhatsApp Alternative)](https://forum.mautic.org/t/rcs-anyone-whatsapp-alternative/36169)

<div class="topic-metadata">

**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Replies:** 2\
**Last updated:** [December 11, 2025, 3:02pm UTC](https://forum.mautic.org/t/rcs-anyone-whatsapp-alternative/36169 "2025-12-11T15:02:00Z")

</div>

Hi there, is anyone already using RCS or working on an RCS connector for Mautic? Interesting facts: RCS has more support than WhatsApp, basically any not too old iPhone or Android phone supports it, its feature rich…

[Next page](https://forum.mautic.org/c/general-discussion/6.md?page=1)
