# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=12 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 13 --- ## [Is 7 days the same as 168 hours or 10080 minutes](https://forum.mautic.org/t/is-7-days-the-same-as-168-hours-or-10080-minutes/26418)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 0\ **Last updated:** [December 16, 2022, 7:45am UTC](https://forum.mautic.org/t/is-7-days-the-same-as-168-hours-or-10080-minutes/26418 "2022-12-16T07:45:50Z")
If I set (in a Campaign) an action to take place 7 days after the previous one, is that the same as for example setting that for 10080 munites? Why this is important: If I send an email at 2022-01-01 14:35, I would lik… --- ## [Using Mautic as a base of niche SaaS product](https://forum.mautic.org/t/using-mautic-as-a-base-of-niche-saas-product/18193)
**Author:** [@imlad115](https://forum.mautic.org/u/imlad115)\ **Replies:** 2\ **Last updated:** [June 11, 2021, 2:20am UTC](https://forum.mautic.org/t/using-mautic-as-a-base-of-niche-saas-product/18193 "2021-06-11T02:20:00Z")
Hi, First of all, I checked the previous posts but didn’t get enough answers. I am building a niche marketing product and I want to use Mautic for the automation and ESP side of the product. Can I offer Mautic’s service… --- ## [Conditions based on points // Proceed stage by points](https://forum.mautic.org/t/conditions-based-on-points-proceed-stage-by-points/26252)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 4\ **Last updated:** [December 13, 2022, 10:34pm UTC](https://forum.mautic.org/t/conditions-based-on-points-proceed-stage-by-points/26252 "2022-12-13T22:34:02Z")
Am I missing something here: Just discussed using stages. Points would be helpful, to trigger a stage improvement: Enough actions - no matter which campaign - may advance a contact to the next stage. However: Trigger ha… --- ## [Use {contactfield=points} in email](https://forum.mautic.org/t/use-contactfield-points-in-email/26387)
**Author:** [@gilles34](https://forum.mautic.org/u/gilles34)\ **Replies:** 0\ **Last updated:** [December 12, 2022, 6:17pm UTC](https://forum.mautic.org/t/use-contactfield-points-in-email/26387 "2022-12-12T18:17:46Z")
Hi, When the contact score is at least 2, I send an email to the backoffice. I put the field {contactfield=id} in href link like "More details " https://My.website/s/contacts/view/{contactfield=id} The contact id poin… --- ## [Prevent forms from setting a cookie?](https://forum.mautic.org/t/prevent-forms-from-setting-a-cookie/26382)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 2\ **Last updated:** [December 13, 2022, 11:20am UTC](https://forum.mautic.org/t/prevent-forms-from-setting-a-cookie/26382 "2022-12-13T11:20:39Z")
Is there a way to prevent Mautic forms from setting cookies, when submitting data? I wasn’t successfull to locate the line of code, where this happens… --- ## [Geolocate from IP](https://forum.mautic.org/t/geolocate-from-ip/26194)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 4\ **Last updated:** [December 12, 2022, 12:03pm UTC](https://forum.mautic.org/t/geolocate-from-ip/26194 "2022-12-12T12:03:01Z")
I’ve a form asking for the email address. I put ads, I get leads. Imagine I generate 100 leads. Then, to segment in function of the country I open every contact one by one, take the IP, put it on a geolocator online an… --- ## [How can GDRP tools like Borlabs collaborate more effectively with Mautic?](https://forum.mautic.org/t/how-can-gdrp-tools-like-borlabs-collaborate-more-effectively-with-mautic/25525)
**Author:** [@jameswbush](https://forum.mautic.org/u/jameswbush)\ **Replies:** 2\ **Last updated:** [December 12, 2022, 10:02am UTC](https://forum.mautic.org/t/how-can-gdrp-tools-like-borlabs-collaborate-more-effectively-with-mautic/25525 "2022-12-12T10:02:46Z")
Hello, everyone! Because we use Mautic in Germany, we must adhere to GDPR. Borlabs is the name of the cookie-blocking banner we use. Moreover, the GDPR option for the Mautic WordPress Plugin is enabled. This combination … --- ## [Translation of segment names // Multi Language Preference Center](https://forum.mautic.org/t/translation-of-segment-names-multi-language-preference-center/26311)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 6\ **Last updated:** [December 12, 2022, 9:37am UTC](https://forum.mautic.org/t/translation-of-segment-names-multi-language-preference-center/26311 "2022-12-12T09:37:08Z")
Hi there, parts of Mautic allow handling multiple languages. However - now I’m stuck at the preference center. The public name of a segment is one language only. Of course we could do something like “German Title // Eng… --- ## [Fed up](https://forum.mautic.org/t/fed-up/25937)
**Author:** [@aglyons](https://forum.mautic.org/u/aglyons)\ **Replies:** 12\ **Last updated:** [December 7, 2022, 1:16pm UTC](https://forum.mautic.org/t/fed-up/25937 "2022-12-07T13:16:46Z")
I started to post this in a response on a thread I started. I have had issues trying to get updated which has led to a complete collapse of my installation. I resorted to blowing the entire install DIR and extracted the … --- ## [Multiple Campaigns / Sequence instead of parallel sending](https://forum.mautic.org/t/multiple-campaigns-sequence-instead-of-parallel-sending/26213)
**Author:** [@lanaprinzip](https://forum.mautic.org/u/lanaprinzip)\ **Replies:** 9\ **Last updated:** [December 6, 2022, 7:53am UTC](https://forum.mautic.org/t/multiple-campaigns-sequence-instead-of-parallel-sending/26213 "2022-12-06T07:53:13Z")
Hello friends, we do have couple of lead magnets and about 5 campaigns with autoresponder email series. Lets call them A, B, C, D, E. Many subscribers, who started one campaign e.g. A are in the middle of the email se… --- ## [Can Mautic be set up to pipe email to a segment?](https://forum.mautic.org/t/can-mautic-be-set-up-to-pipe-email-to-a-segment/26322)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 1\ **Last updated:** [December 5, 2022, 6:09pm UTC](https://forum.mautic.org/t/can-mautic-be-set-up-to-pipe-email-to-a-segment/26322 "2022-12-05T18:09:34Z")
Is there a way to set up Mautic to pipe incoming email to a segment? Example: By sending an email to Mautic which Mautic would take this email and resend it to all contacts in a segment. Via campaign? --- ## [Some emails are not triggered of a campaign](https://forum.mautic.org/t/some-emails-are-not-triggered-of-a-campaign/26286)
**Author:** [@amars](https://forum.mautic.org/u/amars)\ **Replies:** 5\ **Last updated:** [December 5, 2022, 6:08pm UTC](https://forum.mautic.org/t/some-emails-are-not-triggered-of-a-campaign/26286 "2022-12-05T18:08:05Z")
Hello There, I have encountered an issue in a campaign where some of our emails are not getting triggered. We have a campaign that triggers 8 emails with a gap of every 5 days. I have noticed that the last 3 emails ar… --- ## [Reporting View - Database Schema for Business Intelligence (BI) Reporting](https://forum.mautic.org/t/reporting-view-database-schema-for-business-intelligence-bi-reporting/12094)
**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\ **Replies:** 4\ **Last updated:** [December 5, 2022, 1:58am UTC](https://forum.mautic.org/t/reporting-view-database-schema-for-business-intelligence-bi-reporting/12094 "2022-12-05T01:58:44Z")
Hey Guys Been trying to map out the database to report on Email Performance Does anyone have previous built database views they would be willing to share? Elements I am still struggling with Per email / contact Uni… --- ## [Track single sales and history](https://forum.mautic.org/t/track-single-sales-and-history/22003)
**Author:** [@niels.przybilla](https://forum.mautic.org/u/niels.przybilla)\ **Replies:** 4\ **Last updated:** [March 29, 2022, 11:01am UTC](https://forum.mautic.org/t/track-single-sales-and-history/22003 "2022-03-29T11:01:35Z")
Hello ! i understood how to track amounts of sales to identify how much a customer spend. do you have any idea how to track the best what a customer bought … Like he bought product X and then I send a mail that he can … --- ## [Add or remove tags per contact via API?](https://forum.mautic.org/t/add-or-remove-tags-per-contact-via-api/26230)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 2\ **Last updated:** [November 29, 2022, 7:46am UTC](https://forum.mautic.org/t/add-or-remove-tags-per-contact-via-api/26230 "2022-11-29T07:46:36Z")
Is there a way to add or remove tags per contact using Mautic API? --- ## [Unsubscribe link in email - What does the lead unsubscribe from?](https://forum.mautic.org/t/unsubscribe-link-in-email-what-does-the-lead-unsubscribe-from/26171)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 3\ **Last updated:** [November 25, 2022, 9:58am UTC](https://forum.mautic.org/t/unsubscribe-link-in-email-what-does-the-lead-unsubscribe-from/26171 "2022-11-25T09:58:55Z")
Imagine a company with 50.000 clients. Imagine a client being able to be simultaneously in 5 to 10 funnels… Example: One funnel is the classical mailing list. Another is a pre-webinar workflow for enrollment. Another… --- ## [Password contains % sign and configuration does not saved](https://forum.mautic.org/t/password-contains-sign-and-configuration-does-not-saved/17391)
**Author:** [@Shaz3e](https://forum.mautic.org/u/Shaz3e)\ **Replies:** 1\ **Last updated:** [November 25, 2022, 9:54am UTC](https://forum.mautic.org/t/password-contains-sign-and-configuration-does-not-saved/17391 "2022-11-25T09:54:34Z")
Your software My Mautic version is: v3.2.1 My PHP version is: 7.3.23 My Database type and version is: mysqli 5.0.12 Your problem My problem is: I cannot save the email setting under Setting cog icon -\> Configuration … --- ## [Forbid to generate the tracking](https://forum.mautic.org/t/forbid-to-generate-the-tracking/26164)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 6\ **Last updated:** [November 25, 2022, 9:04am UTC](https://forum.mautic.org/t/forbid-to-generate-the-tracking/26164 "2022-11-25T09:04:58Z")
In a campaign, in a specific email I want to send a link to the lead so he can copy/paste it into social networks or re-send the email to friends. I want this link to do not get converted to the famous /r/\*\*\*\* tracking … --- ## [Download too fast, campaign too slow. How to do it?](https://forum.mautic.org/t/download-too-fast-campaign-too-slow-how-to-do-it/26179)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 1\ **Last updated:** [November 24, 2022, 6:50am UTC](https://forum.mautic.org/t/download-too-fast-campaign-too-slow-how-to-do-it/26179 "2022-11-24T06:50:32Z")
I’ve got this campaign: When the user fills the form in she gets to the download page. So email 1 sending the download link is not really necessary. It is only in case she closes the browser. But normally the lead wi… --- ## [Can campaigns be triggered ONLY by segments, forms and other campaigns? Or are there other "direct" triggers?](https://forum.mautic.org/t/can-campaigns-be-triggered-only-by-segments-forms-and-other-campaigns-or-are-there-other-direct-triggers/26183)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 1\ **Last updated:** [November 24, 2022, 6:43am UTC](https://forum.mautic.org/t/can-campaigns-be-triggered-only-by-segments-forms-and-other-campaigns-or-are-there-other-direct-triggers/26183 "2022-11-24T06:43:14Z")
Appart from “manually” from the dashboard, I feel that any campaign can ONLY be triggered by: A form that has been created as “campaign form”. A user entering into a segment. An action inside another campaign doing a “… --- ## [How do I build this small campaign?](https://forum.mautic.org/t/how-do-i-build-this-small-campaign/26178)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 1\ **Last updated:** [November 23, 2022, 7:28pm UTC](https://forum.mautic.org/t/how-do-i-build-this-small-campaign/26178 "2022-11-23T19:28:28Z")
So this is what I want: WHEN a new lead submits a form this happens: The thank you page is shown with a download link for a lead magnet. Send immediately email #1 after submissions In 10 minutes after submissions send… --- ## [GrapeJs "Layout button"](https://forum.mautic.org/t/grapejs-layout-button/26177)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 0\ **Last updated:** [November 23, 2022, 12:12pm UTC](https://forum.mautic.org/t/grapejs-layout-button/26177 "2022-11-23T12:12:43Z")
I’ve seen the GrapeJs has a layout button here that helps to see the “nesting” without having to enter the code windows: But in Mautic I don’t see it… Question How can I see the layout and make it appear? --- ## [Email template good in Thunderbird but broken in gmail mobile](https://forum.mautic.org/t/email-template-good-in-thunderbird-but-broken-in-gmail-mobile/26175)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 0\ **Last updated:** [November 23, 2022, 12:00pm UTC](https://forum.mautic.org/t/email-template-good-in-thunderbird-but-broken-in-gmail-mobile/26175 "2022-11-23T12:00:22Z")
I’ve setup an email based off the blank-template and in Thunderbird it properly displays well the layout. Particularly: a CTA button some bold texts below the CTA But in gmail the layout is broken. How do I debug th… --- ## [Tuning in multiple unsubscription messages](https://forum.mautic.org/t/tuning-in-multiple-unsubscription-messages/26172)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 0\ **Last updated:** [November 23, 2022, 11:20am UTC](https://forum.mautic.org/t/tuning-in-multiple-unsubscription-messages/26172 "2022-11-23T11:20:53Z")
I have the mautic set in a subdomain like: feedback.anonymousexample.com I run multiple-branded business via multiple WordPresses each in a separated domain. Say for example nice-biz.com or super-cool-biz.net. All them … --- ## [Wordpress conditional page with Mautic Plugin](https://forum.mautic.org/t/wordpress-conditional-page-with-mautic-plugin/26145)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 3\ **Last updated:** [November 23, 2022, 9:26am UTC](https://forum.mautic.org/t/wordpress-conditional-page-with-mautic-plugin/26145 "2022-11-23T09:26:53Z")
I need a “thank you page” in WordPress to show different content in function of if a Mautic lead is identified or not. Context I have a squeeze funnel like this in WordPress: https://example.com/checklist =\> A page sh… --- ## [Enter a campaign on form submission even if the contact already existed](https://forum.mautic.org/t/enter-a-campaign-on-form-submission-even-if-the-contact-already-existed/26165)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 2\ **Last updated:** [November 23, 2022, 9:25am UTC](https://forum.mautic.org/t/enter-a-campaign-on-form-submission-even-if-the-contact-already-existed/26165 "2022-11-23T09:25:50Z")
I want that any user submitting a certain form to start a campaign. On the builder I see this: I’m tempted to select “Campaign forms” but it happens that: The form is not a “campaign form”, it’s a general-purpose f… --- ## [Is there a way to automatically export Contacts to an external folder via sftp?](https://forum.mautic.org/t/is-there-a-way-to-automatically-export-contacts-to-an-external-folder-via-sftp/26127)
**Author:** [@ericgr](https://forum.mautic.org/u/ericgr)\ **Replies:** 1\ **Last updated:** [November 19, 2022, 12:03pm UTC](https://forum.mautic.org/t/is-there-a-way-to-automatically-export-contacts-to-an-external-folder-via-sftp/26127 "2022-11-19T12:03:42Z")
There are a few CRM systems that don’t provide API access. One of these is “Slate” (big in higher ed). Slates preferred method of importing contacts from an external source is through SFTP. Such as a nightly dump into fo… --- ## [Mautic logs me out every X minutes. I want to be logged in for 1 month at least!](https://forum.mautic.org/t/mautic-logs-me-out-every-x-minutes-i-want-to-be-logged-in-for-1-month-at-least/26081)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 6\ **Last updated:** [November 17, 2022, 8:07pm UTC](https://forum.mautic.org/t/mautic-logs-me-out-every-x-minutes-i-want-to-be-logged-in-for-1-month-at-least/26081 "2022-11-17T20:07:57Z")
When using mautic, I login into the dashboard and I then I do other things. I come back and it has logged out. I want it to be like google or facebook: Keep me logged in “forever” until I close the session. How can I a… --- ## [Progressive funnel, what happens at the end?](https://forum.mautic.org/t/progressive-funnel-what-happens-at-the-end/26068)
**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\ **Replies:** 2\ **Last updated:** [November 17, 2022, 7:49pm UTC](https://forum.mautic.org/t/progressive-funnel-what-happens-at-the-end/26068 "2022-11-17T19:49:21Z")
I want to build a mailing list with 1 email / week. …progressively! Say I schedule the first 10 weeks and I do an automation via this sequence: Trigger (segment campaign) Send email #1 - immediately Send email #2 - sch… --- ## [MJML Carousel broken when send from Mautic](https://forum.mautic.org/t/mjml-carousel-broken-when-send-from-mautic/26120)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 3\ **Last updated:** [November 17, 2022, 7:06pm UTC](https://forum.mautic.org/t/mjml-carousel-broken-when-send-from-mautic/26120 "2022-11-17T19:06:11Z")
The MJML Carousel seem to be broken when sending from Mautic email. Only the first image is displayed. It’s not the MJML but something in Mautic broke it or MJML engine issue in Mautic? I test the same MJML code in… [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=11) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=13)