# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=14

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 15

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## [HTML GrapesJS builder not opening or saving custom theme landing page](https://forum.mautic.org/t/html-grapesjs-builder-not-opening-or-saving-custom-theme-landing-page/25750)

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**Author:** [@techbill](https://forum.mautic.org/u/techbill)\
**Replies:** 7\
**Last updated:** [October 19, 2022, 6:41pm UTC](https://forum.mautic.org/t/html-grapesjs-builder-not-opening-or-saving-custom-theme-landing-page/25750 "2022-10-19T18:41:09Z")

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I developed a html landing page to use in Mautic theme based on Bootstrap 5.2 framework. When I installed my new theme in Mautic and then open the html builder, it loaded the one from the blank theme not the one I devel…

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## [\[USE CASE\] Using Categories, Segments & Tags Correctly](https://forum.mautic.org/t/use-case-using-categories-segments-tags-correctly/25715)

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**Author:** [@johnwick](https://forum.mautic.org/u/johnwick)\
**Replies:** 2\
**Last updated:** [October 19, 2022, 5:57am UTC](https://forum.mautic.org/t/use-case-using-categories-segments-tags-correctly/25715 "2022-10-19T05:57:21Z")

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I just want to make sure I’m under the correct understanding so I don’t do a bunch of work and have to re-do. Overview: I have a company that provides a single point of contact for Cyber Security and Cloud Business solu…

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## [How to change the owner of an email / campaign / segment?](https://forum.mautic.org/t/how-to-change-the-owner-of-an-email-campaign-segment/25719)

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**Author:** [@robm](https://forum.mautic.org/u/robm)\
**Replies:** 1\
**Last updated:** [October 18, 2022, 9:56am UTC](https://forum.mautic.org/t/how-to-change-the-owner-of-an-email-campaign-segment/25719 "2022-10-18T09:56:34Z")

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Is there a simple way via the UI, to change the owner of a campaign / email or segment? use case I have many emails, campaign and segments set up with Admin as the owner. I have users who only need access to a subset o…

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## [Securing your Mautic installation against unauthorized connections](https://forum.mautic.org/t/securing-your-mautic-installation-against-unauthorized-connections/25563)

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**Author:** [@Nick\_J](https://forum.mautic.org/u/Nick_J)\
**Replies:** 4\
**Last updated:** [October 17, 2022, 1:30pm UTC](https://forum.mautic.org/t/securing-your-mautic-installation-against-unauthorized-connections/25563 "2022-10-17T13:30:12Z")

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It is preferable to protect the Mautic login page against unauthorized login attempts, SQL injection attempts or attempts to discover the administrator password using a brute force attack script. The best way is to use …

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## [How can i add Google recaptcha in Mautic Form?](https://forum.mautic.org/t/how-can-i-add-google-recaptcha-in-mautic-form/14554)

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**Author:** [@maemoon](https://forum.mautic.org/u/maemoon)\
**Replies:** 5\
**Last updated:** [October 15, 2022, 10:55pm UTC](https://forum.mautic.org/t/how-can-i-add-google-recaptcha-in-mautic-form/14554 "2022-10-15T22:55:40Z")

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I am getting very spam submission on my Mautic Form thats why i want to add captcha on my form to prevent spam. How i can add this?

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## [Questions about calendar](https://forum.mautic.org/t/questions-about-calendar/18647)

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**Author:** [@napsty](https://forum.mautic.org/u/napsty)\
**Replies:** 2\
**Last updated:** [October 14, 2022, 3:03pm UTC](https://forum.mautic.org/t/questions-about-calendar/18647 "2022-10-14T15:03:49Z")

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Hello! Your software My Mautic version is: 3.2.1 My PHP version is: 7.3 My Database type and version is: MariaDB 10.3 Your problem My questions are: Is it possible to show different colours in the calendar? I cam…

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## [Can I upgrade from 3.3.3 directly to 4.4.3?](https://forum.mautic.org/t/can-i-upgrade-from-3-3-3-directly-to-4-4-3/25648)

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**Author:** [@robm](https://forum.mautic.org/u/robm)\
**Replies:** 3\
**Last updated:** [October 12, 2022, 9:55am UTC](https://forum.mautic.org/t/can-i-upgrade-from-3-3-3-directly-to-4-4-3/25648 "2022-10-12T09:55:13Z")

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I have an old version Mautic at 3.3.3 Can I upgrade it straight to 4.4.3? Or do I need to go in increments?

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## [Installed Mautic Via Softaculous App Installer \[Campaign Not Working\]](https://forum.mautic.org/t/installed-mautic-via-softaculous-app-installer-campaign-not-working/25634)

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**Author:** [@bizpromit](https://forum.mautic.org/u/bizpromit)\
**Replies:** 9\
**Last updated:** [October 12, 2022, 8:24am UTC](https://forum.mautic.org/t/installed-mautic-via-softaculous-app-installer-campaign-not-working/25634 "2022-10-12T08:24:51Z")

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Hello I am not a coder, I installed Mautic via Softaculous App Installer. Everything works fine except the Campaigns. I am not sure of what are the issues, I will try to elaborate as much possible. The installation was…

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## [How are you managing email sending for multiple cients (each client with its own instance of mautic)?](https://forum.mautic.org/t/how-are-you-managing-email-sending-for-multiple-cients-each-client-with-its-own-instance-of-mautic/25450)

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**Author:** [@ericgr](https://forum.mautic.org/u/ericgr)\
**Replies:** 25\
**Last updated:** [October 9, 2022, 10:00am UTC](https://forum.mautic.org/t/how-are-you-managing-email-sending-for-multiple-cients-each-client-with-its-own-instance-of-mautic/25450 "2022-10-09T10:00:33Z")

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Hi Everyone - like several of you, I am putting together a version of Mautic to be used in a Saas type of way. My question to you all is: how are you managing email setups for multiple clients? Are you using a single AW…

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## [Redirect customer inside a campaign](https://forum.mautic.org/t/redirect-customer-inside-a-campaign/25582)

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**Author:** [@batijko](https://forum.mautic.org/u/batijko)\
**Replies:** 5\
**Last updated:** [October 8, 2022, 3:23am UTC](https://forum.mautic.org/t/redirect-customer-inside-a-campaign/25582 "2022-10-08T03:23:54Z")

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Hey everyone, I’m new to Mautic and have a rather basic question regarding the campaigns. Is it somehow possible to redirect a customer inside a running campaign? I know that it is possible right after submitting a form…

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## [Google Analytics 4](https://forum.mautic.org/t/google-analytics-4/25516)

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**Author:** [@gary.harrison](https://forum.mautic.org/u/gary.harrison)\
**Replies:** 2\
**Last updated:** [October 6, 2022, 9:12am UTC](https://forum.mautic.org/t/google-analytics-4/25516 "2022-10-06T09:12:24Z")

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Hi, is anyone using Mautic UTM settings with Google Analytics 4? If os, have you had any issues?

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## [Javascript landing page contact tagging inconsistent behaviour](https://forum.mautic.org/t/javascript-landing-page-contact-tagging-inconsistent-behaviour/25480)

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**Author:** [@deanw](https://forum.mautic.org/u/deanw)\
**Replies:** 5\
**Last updated:** [September 30, 2022, 6:04pm UTC](https://forum.mautic.org/t/javascript-landing-page-contact-tagging-inconsistent-behaviour/25480 "2022-09-30T18:04:33Z")

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I’m using the javascript tag method to update contacts with a tag as provided here Instant Double Opt-in without cronjobs (3 examples) – Joey Keller. \<script\> function getUrlParameter(name) { name = name.replace(/\[\\…

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## [Do relative dates work in report filters?](https://forum.mautic.org/t/do-relative-dates-work-in-report-filters/25561)

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**Author:** [@gary.harrison](https://forum.mautic.org/u/gary.harrison)\
**Replies:** 0\
**Last updated:** [September 30, 2022, 4:18pm UTC](https://forum.mautic.org/t/do-relative-dates-work-in-report-filters/25561 "2022-09-30T16:18:40Z")

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I’m trying to create a daily report that get sent to our sales team letting them know which contacts viewed our pricing page the day before. I’ve added “-1 day” to the filter criteria and the report runs fine… But w…

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## [MTC.js Tracking Event Types](https://forum.mautic.org/t/mtc-js-tracking-event-types/25556)

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**Author:** [@marc.beinder](https://forum.mautic.org/u/marc.beinder)\
**Replies:** 1\
**Last updated:** [September 30, 2022, 6:41am UTC](https://forum.mautic.org/t/mtc-js-tracking-event-types/25556 "2022-09-30T06:41:24Z")

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Perhaps I just missed it, but are there any other event types that can be sent via MTC.js other than a pageview? I looked at the following documentation but couldn’t find anything else. https://docs.mautic.org/en/contac…

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## [Question: How is every link in my marketing email clicked within the same minute by a contact?](https://forum.mautic.org/t/question-how-is-every-link-in-my-marketing-email-clicked-within-the-same-minute-by-a-contact/23678)

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**Author:** [@quixtec](https://forum.mautic.org/u/quixtec)\
**Replies:** 3\
**Last updated:** [September 30, 2022, 2:16am UTC](https://forum.mautic.org/t/question-how-is-every-link-in-my-marketing-email-clicked-within-the-same-minute-by-a-contact/23678 "2022-09-30T02:16:36Z")

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Hello Mautic Community, I am curious concerning a few email campaign responses being received. I have set up a monthly email bulletin to notify contacts of Technical changes to Microsoft Products. Each link in the email…

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## [How to use Custom Field (data type URL) as Button Link in an email?](https://forum.mautic.org/t/how-to-use-custom-field-data-type-url-as-button-link-in-an-email/25538)

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**Author:** [@stgoos](https://forum.mautic.org/u/stgoos)\
**Replies:** 7\
**Last updated:** [September 29, 2022, 2:39pm UTC](https://forum.mautic.org/t/how-to-use-custom-field-data-type-url-as-button-link-in-an-email/25538 "2022-09-29T14:39:07Z")

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Hi all, Hope you can help me. I’ve added the following custom field into our Mautic installation: Label: Campaign URL Alias: campaign\_url Object: Contact Group: Core Data Type: URL How can I get that campaign\_ur…

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## [Why does local.php get deleted every time I do a composer update?](https://forum.mautic.org/t/why-does-local-php-get-deleted-every-time-i-do-a-composer-update/25520)

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**Author:** [@techbill](https://forum.mautic.org/u/techbill)\
**Replies:** 7\
**Last updated:** [September 27, 2022, 2:16pm UTC](https://forum.mautic.org/t/why-does-local-php-get-deleted-every-time-i-do-a-composer-update/25520 "2022-09-27T14:16:41Z")

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Is it normal for local.php to be deleted every time I do a composer update?

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## [Join us today in Open Source Friday!](https://forum.mautic.org/t/join-us-today-in-open-source-friday/25494)

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**Author:** [@silavapi](https://forum.mautic.org/u/silavapi)\
**Replies:** 0\
**Last updated:** [September 23, 2022, 11:37am UTC](https://forum.mautic.org/t/join-us-today-in-open-source-friday/25494 "2022-09-23T11:37:15Z")

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Every Friday we come together in the Mautic Community to test bug fixes, features and improvements to Mautic, and work on fixing any current issues that have been reported. It’s a great way to give something back to Mau…

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## [Dashboards](https://forum.mautic.org/t/dashboards/25471)

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**Author:** [@gary.harrison](https://forum.mautic.org/u/gary.harrison)\
**Replies:** 6\
**Last updated:** [September 22, 2022, 3:45pm UTC](https://forum.mautic.org/t/dashboards/25471 "2022-09-22T15:45:58Z")

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One of the difficult parts of using Mautic for an agency is the lack of support from third party vendors. We have been looking for a reporting tool that will automate our client reporting and aside from Surge Media’s fa…

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## [How to clone a Mautic between VPS's but diff sudomain url?](https://forum.mautic.org/t/how-to-clone-a-mautic-between-vpss-but-diff-sudomain-url/25436)

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**Author:** [@robm](https://forum.mautic.org/u/robm)\
**Replies:** 3\
**Last updated:** [September 19, 2022, 12:33pm UTC](https://forum.mautic.org/t/how-to-clone-a-mautic-between-vpss-but-diff-sudomain-url/25436 "2022-09-19T12:33:01Z")

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I have a mautic installed on a Digital Ocean VPS. I would like to clone it and create a new mautic on a new VPS. Digital Ocean makes this easy via snap shots. I would need to be able to access mautic at the the new IP.…

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## [Best AWS Instance for Mautic](https://forum.mautic.org/t/best-aws-instance-for-mautic/23805)

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**Author:** [@luradev](https://forum.mautic.org/u/luradev)\
**Replies:** 3\
**Last updated:** [September 19, 2022, 11:46am UTC](https://forum.mautic.org/t/best-aws-instance-for-mautic/23805 "2022-09-19T11:46:08Z")

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Hello everyone! I want to install Mautic on AWS and i’m wondering which AWS Instance Type i should choose and which features are recomended for that instance?

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## [Amazon SES down or having issue today?](https://forum.mautic.org/t/amazon-ses-down-or-having-issue-today/25382)

<div class="topic-metadata">

**Author:** [@techbill](https://forum.mautic.org/u/techbill)\
**Replies:** 0\
**Last updated:** [September 14, 2022, 5:46pm UTC](https://forum.mautic.org/t/amazon-ses-down-or-having-issue-today/25382 "2022-09-14T17:46:42Z")

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Once a while I get an email like this but today it’s coming in non-stop so I am wondering if Amazon SES having some issue or it is going down? I had to disable my cronjob for time being to stop the email spam of the err…

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## [Unsubscribe query](https://forum.mautic.org/t/unsubscribe-query/25375)

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**Author:** [@Nord](https://forum.mautic.org/u/Nord)\
**Replies:** 1\
**Last updated:** [September 14, 2022, 1:26pm UTC](https://forum.mautic.org/t/unsubscribe-query/25375 "2022-09-14T13:26:07Z")

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If an email is scheduled to be sent to a contact and is in the spool but has now unsubscribed will the email still send to them?

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## [Update existing Lead through Form](https://forum.mautic.org/t/update-existing-lead-through-form/25360)

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**Author:** [@montydr](https://forum.mautic.org/u/montydr)\
**Replies:** 6\
**Last updated:** [September 12, 2022, 6:27pm UTC](https://forum.mautic.org/t/update-existing-lead-through-form/25360 "2022-09-12T18:27:15Z")

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Let me explain our use case, and your advice would be greatly appreciated. We use Mautic forms to collect leads and periodically we have to update a number of custom fields by asking the lead to re-enter them. It is im…

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## [Mautic2.15 performance is slow](https://forum.mautic.org/t/mautic2-15-performance-is-slow/25205)

<div class="topic-metadata">

**Author:** [@yanxingshuai](https://forum.mautic.org/u/yanxingshuai)\
**Replies:** 4\
**Last updated:** [September 8, 2022, 4:07am UTC](https://forum.mautic.org/t/mautic2-15-performance-is-slow/25205 "2022-09-08T04:07:32Z")

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Hi, I would like to know what optimization Mautic4.0 has done in terms of performance， No matter how high my hardware configuration is, the concurrency of Mautic increases linearly. The 2.15 performance without doing an…

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## [Is there any conversion postback url on Mautic](https://forum.mautic.org/t/is-there-any-conversion-postback-url-on-mautic/25329)

<div class="topic-metadata">

**Author:** [@eko](https://forum.mautic.org/u/eko)\
**Replies:** 1\
**Last updated:** [September 7, 2022, 10:20am UTC](https://forum.mautic.org/t/is-there-any-conversion-postback-url-on-mautic/25329 "2022-09-07T10:20:10Z")

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Hi Guys, im new to mautic. Very happy to join this community. I want to run some straight sales offers, i have ready emails to send. But the advertiser strongly recommended me to put a global postback url . How should …

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## [Head up! Composer update 4.4.2 still delete local.php - BACKUP before update](https://forum.mautic.org/t/head-up-composer-update-4-4-2-still-delete-local-php-backup-before-update/25323)

<div class="topic-metadata">

**Author:** [@techbill](https://forum.mautic.org/u/techbill)\
**Replies:** 0\
**Last updated:** [September 6, 2022, 3:25pm UTC](https://forum.mautic.org/t/head-up-composer-update-4-4-2-still-delete-local-php-backup-before-update/25323 "2022-09-06T15:25:21Z")

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Look like this wasn’t fix yet in the 4.4.2 update so head up if you do a composer update to be sure to backup everything because it most likely you will either see a 500 error or a fresh installation installer screen aft…

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## [How to sync a segment with google sheet?](https://forum.mautic.org/t/how-to-sync-a-segment-with-google-sheet/17924)

<div class="topic-metadata">

**Author:** [@robm](https://forum.mautic.org/u/robm)\
**Replies:** 3\
**Last updated:** [September 6, 2022, 3:11pm UTC](https://forum.mautic.org/t/how-to-sync-a-segment-with-google-sheet/17924 "2022-09-06T15:11:09Z")

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I want to auto-sync a segment with a google sheet. I am using Mautic to manage race entries and I want to display a list of paid-up confirmed entries on my WP site. I have looked at Zapier and similar to do the job but …

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## [LinkedIn Plugin error](https://forum.mautic.org/t/linkedin-plugin-error/25310)

<div class="topic-metadata">

**Author:** [@skayy](https://forum.mautic.org/u/skayy)\
**Replies:** 3\
**Last updated:** [September 6, 2022, 8:41am UTC](https://forum.mautic.org/t/linkedin-plugin-error/25310 "2022-09-06T08:41:40Z")

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Hi, I tried to set up the LinkedIn plugin. I set up an app on LinkedIn. However, I get this error when authorizing the app: From: https://xxx.xxxxxxxxxxxx.de/plugins/integrations/authstatus/LinkedIn) Authorisation fail…

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## [Install Plugins](https://forum.mautic.org/t/install-plugins/25275)

<div class="topic-metadata">

**Author:** [@skayy](https://forum.mautic.org/u/skayy)\
**Replies:** 11\
**Last updated:** [September 6, 2022, 8:41am UTC](https://forum.mautic.org/t/install-plugins/25275 "2022-09-06T08:41:33Z")

</div>

Hi, i´m new to Mautic. I tried to install plugins. When I click “install plugin” I get a message that 0 plugins have been installed. They also do not appear on the plugin overview page. Many thanks for hints.

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