# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=17 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 18 --- ## [Better Segments or Tags?](https://forum.mautic.org/t/better-segments-or-tags/24509)
**Author:** [@gnumax](https://forum.mautic.org/u/gnumax)\ **Replies:** 1\ **Last updated:** [June 20, 2022, 8:55am UTC](https://forum.mautic.org/t/better-segments-or-tags/24509 "2022-06-20T08:55:20Z")
Hi everyone! When a “contact” opens an email and clicks on a link, is it better to add tags to identify this action or add it to a segment? I understand that if we segment it in multi-stage funnels there would be many … --- ## [Use or not to use, that is the question!](https://forum.mautic.org/t/use-or-not-to-use-that-is-the-question/24490)
**Author:** [@gnumax](https://forum.mautic.org/u/gnumax)\ **Replies:** 2\ **Last updated:** [June 17, 2022, 9:27pm UTC](https://forum.mautic.org/t/use-or-not-to-use-that-is-the-question/24490 "2022-06-17T21:27:03Z")
Hi everyone! :hugs: I open this Pandora’s box to hear opinions. :stuck\_out\_tongue\_winking\_eye: Use Gmail to send emails with Mautic, or don’t use it so that your Gmail account doesn’t get blocked? Does anyone have a l… --- ## [Another campaign question](https://forum.mautic.org/t/another-campaign-question/24467)
**Author:** [@miamiman](https://forum.mautic.org/u/miamiman)\ **Replies:** 2\ **Last updated:** [June 16, 2022, 2:05pm UTC](https://forum.mautic.org/t/another-campaign-question/24467 "2022-06-16T14:05:13Z")
I schedule two different campaigns to go out any given Wednesday at 9:30 and 11:00 am. The 9:30 am doesn’t go out; the 11:00 am triggers successfully. What could be the reason? Where to look? Thanks, --- ## [Export contacts from console](https://forum.mautic.org/t/export-contacts-from-console/24477)
**Author:** [@arcmedia](https://forum.mautic.org/u/arcmedia)\ **Replies:** 1\ **Last updated:** [June 17, 2022, 12:32pm UTC](https://forum.mautic.org/t/export-contacts-from-console/24477 "2022-06-17T12:32:10Z")
Hello, i need to generate a daily file with the status (values of certain fields) of contacts and I was wondering if there is a way to export all contacts from a segment via console. Could be something like: php bin/c… --- ## [Creating a custom preference center using tags to modify contacts' newsletters subscription. form?](https://forum.mautic.org/t/creating-a-custom-preference-center-using-tags-to-modify-contacts-newsletters-subscription-form/24479)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 0\ **Last updated:** [June 16, 2022, 4:23pm UTC](https://forum.mautic.org/t/creating-a-custom-preference-center-using-tags-to-modify-contacts-newsletters-subscription-form/24479 "2022-06-16T16:23:09Z")
Our Mautic is for both external and internal uses for our organization. We have different newsletter group in Mautic for both external and internal uses however we wanted some newsletter where internal contact cannot uns… --- ## [Server Requirements Mautic 4](https://forum.mautic.org/t/server-requirements-mautic-4/24464)
**Author:** [@kixell](https://forum.mautic.org/u/kixell)\ **Replies:** 2\ **Last updated:** [June 16, 2022, 8:37am UTC](https://forum.mautic.org/t/server-requirements-mautic-4/24464 "2022-06-16T08:37:37Z")
Hello, would a server with 4 cores and 16 GB of RAM be enough for Mautic 4.3 and 250k clients? I assume that segments and campaigns play a role, say 100 segments and 30 campaigns. In your opinion, is this sizing suffi… --- ## [Mautic Integration in Hustle plugin](https://forum.mautic.org/t/mautic-integration-in-hustle-plugin/24471)
**Author:** [@chandra0713](https://forum.mautic.org/u/chandra0713)\ **Replies:** 1\ **Last updated:** [June 16, 2022, 8:31am UTC](https://forum.mautic.org/t/mautic-integration-in-hustle-plugin/24471 "2022-06-16T08:31:03Z")
Your software My Mautic version is: My PHP version is: My Database type and version is: Your problem My problem is: Mautic is not integrated successfully in hustle plugin although I’m entering correct username and p… --- ## [How to create the email, segment and campaign via the API](https://forum.mautic.org/t/how-to-create-the-email-segment-and-campaign-via-the-api/24462)
**Author:** [@paul2000](https://forum.mautic.org/u/paul2000)\ **Replies:** 0\ **Last updated:** [June 14, 2022, 4:34pm UTC](https://forum.mautic.org/t/how-to-create-the-email-segment-and-campaign-via-the-api/24462 "2022-06-14T16:34:12Z")
Hi Guys, I’ve been using Mautic vs 3 for a fair while now and I have been creating the emails and segments by the API for sometime. However creating the Campaign I want via the API seems very difficult mainly because wh… --- ## [Can I blacklist domains in Mautic?](https://forum.mautic.org/t/can-i-blacklist-domains-in-mautic/24443)
**Author:** [@geussn](https://forum.mautic.org/u/geussn)\ **Replies:** 3\ **Last updated:** [June 14, 2022, 9:46am UTC](https://forum.mautic.org/t/can-i-blacklist-domains-in-mautic/24443 "2022-06-14T09:46:13Z")
Hi forum, I need to blacklist several E-Mail domains in my Mautic instance. Does anyone know, if that is possible, and how it can be done? I did not find a blacklist functionality. Thanks and best regards, geussn --- ## [End User Documentation Structure](https://forum.mautic.org/t/end-user-documentation-structure/24355)
**Author:** [@favourchi](https://forum.mautic.org/u/favourchi)\ **Replies:** 4\ **Last updated:** [June 10, 2022, 11:48am UTC](https://forum.mautic.org/t/end-user-documentation-structure/24355 "2022-06-10T11:48:19Z")
Hi everyone, I am Favour Chibueze and I was selected to participate in Google Season of Doc’22 at Mautic as a technical writer. Our goal in this project will be to improve end-user documentation as well as move existin… --- ## [Issue with the mailing preference setting](https://forum.mautic.org/t/issue-with-the-mailing-preference-setting/24414)
**Author:** [@amars](https://forum.mautic.org/u/amars)\ **Replies:** 3\ **Last updated:** [June 10, 2022, 11:35am UTC](https://forum.mautic.org/t/issue-with-the-mailing-preference-setting/24414 "2022-06-10T11:35:41Z")
Hi, I am using mautic 4.0. Having an issue with the mailing preference setting. So, if any user preference settings okay is say Category A only and I send an email choosing category B, I still find that particular user … --- ## [Composer installed Mautic on docker](https://forum.mautic.org/t/composer-installed-mautic-on-docker/24418)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 0\ **Last updated:** [June 9, 2022, 7:29pm UTC](https://forum.mautic.org/t/composer-installed-mautic-on-docker/24418 "2022-06-09T19:29:59Z")
For composer installed Mautic on docker … Does it mean we need to create a docker with the OS, bins, libraries and composer 2 with volume for database and www folder then run the docker to run composer install mautic i… --- ## [Explanation of the data type \*lookup\*](https://forum.mautic.org/t/explanation-of-the-data-type-lookup/20160)
**Author:** [@johnharris](https://forum.mautic.org/u/johnharris)\ **Replies:** 4\ **Last updated:** [June 8, 2022, 2:18pm UTC](https://forum.mautic.org/t/explanation-of-the-data-type-lookup/20160 "2022-06-08T14:18:35Z")
The custom field “Title” is of data type lookup. I can see that it takes “options” or values such as “Mr”, “Mrs”, or “Miss”, but that upon presentation of a contact form containing this field, the user is able to enter v… --- ## [Mautic form with three radio buttons, but I'd like this form to redirect to a different page depending on the option the user choice](https://forum.mautic.org/t/mautic-form-with-three-radio-buttons-but-id-like-this-form-to-redirect-to-a-different-page-depending-on-the-option-the-user-choice/24388)
**Author:** [@omar.vasquez](https://forum.mautic.org/u/omar.vasquez)\ **Replies:** 3\ **Last updated:** [June 7, 2022, 3:26pm UTC](https://forum.mautic.org/t/mautic-form-with-three-radio-buttons-but-id-like-this-form-to-redirect-to-a-different-page-depending-on-the-option-the-user-choice/24388 "2022-06-07T15:26:33Z")
Hi Community!, I have a mautic form with three radio buttons, but I’d like this form to redirect to a different page depending on the option the user selects before form submission, is there some way to configure this on… --- ## [Preserve paragraphs in form field textarea](https://forum.mautic.org/t/preserve-paragraphs-in-form-field-textarea/24357)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 0\ **Last updated:** [June 3, 2022, 6:49pm UTC](https://forum.mautic.org/t/preserve-paragraphs-in-form-field-textarea/24357 "2022-06-03T18:49:52Z")
The paragraph / carriage return spaces don’t seem to be preserved in form field textarea and it’s stripped away when the form result is emailed to us. Is there a way to set textarea to preserve it and email the paragrap… --- ## [How to save the source URL with a form submission](https://forum.mautic.org/t/how-to-save-the-source-url-with-a-form-submission/23762)
**Author:** [@cfern87](https://forum.mautic.org/u/cfern87)\ **Replies:** 6\ **Last updated:** [May 30, 2022, 3:29pm UTC](https://forum.mautic.org/t/how-to-save-the-source-url-with-a-form-submission/23762 "2022-05-30T15:29:25Z")
Your software My Mautic version is: v3.3.5 My PHP version is: PHP Version 7.3.33-1+0~20211119.91+debian9~1.gbp618351 My Database type and version is: mysqliw Hi all. Does anyone have any idea on how I might create a … --- ## [Form submission works fine but Address Line 1 remains blank](https://forum.mautic.org/t/form-submission-works-fine-but-address-line-1-remains-blank/24229)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 1\ **Last updated:** [May 26, 2022, 8:01pm UTC](https://forum.mautic.org/t/form-submission-works-fine-but-address-line-1-remains-blank/24229 "2022-05-26T20:01:16Z")
I created a standard form with first name, last name, street address, company name etc etc etc. A new contact is created with the info from form filled in but it missing the street address and it remain blank. I doubl… --- ## [Email Editor Bug, or I Have Made a Mistake](https://forum.mautic.org/t/email-editor-bug-or-i-have-made-a-mistake/23792)
**Author:** [@entrepositive](https://forum.mautic.org/u/entrepositive)\ **Replies:** 2\ **Last updated:** [May 25, 2022, 5:04am UTC](https://forum.mautic.org/t/email-editor-bug-or-i-have-made-a-mistake/23792 "2022-05-25T05:04:24Z")
While editing an email back and forth between design and code mode, I clicked something that caused this. And now I have no idea what to do. Save and Close Builder buttons do nothing. I can edit other emails using t… --- ## [Email channel publish / unpublished](https://forum.mautic.org/t/email-channel-publish-unpublished/24206)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 7\ **Last updated:** [May 24, 2022, 9:16pm UTC](https://forum.mautic.org/t/email-channel-publish-unpublished/24206 "2022-05-24T21:16:14Z")
I don’t see much information about Email channel publish / unpublished in document. Can someone help clarify it for us. New segment email then set publish date but we do not set unpublished date - It should shoot off em… --- ## [Which cron job synchronises the tags in Mautic](https://forum.mautic.org/t/which-cron-job-synchronises-the-tags-in-mautic/24158)
**Author:** [@gnumax](https://forum.mautic.org/u/gnumax)\ **Replies:** 10\ **Last updated:** [May 24, 2022, 7:35pm UTC](https://forum.mautic.org/t/which-cron-job-synchronises-the-tags-in-mautic/24158 "2022-05-24T19:35:56Z")
Hi everyone! Of the 11 cron tasks recommended for Mautic, which one is responsible for synchronising the tags that are managed by WP Mautic or another WordPress action tracking plugin? Thanks for the possible answers … --- ## [The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator](https://forum.mautic.org/t/the-site-is-currently-offline-due-to-encountering-an-error-if-the-problem-persists-please-contact-the-system-administrator/24199)
**Author:** [@JackRam](https://forum.mautic.org/u/JackRam)\ **Replies:** 5\ **Last updated:** [May 24, 2022, 1:43pm UTC](https://forum.mautic.org/t/the-site-is-currently-offline-due-to-encountering-an-error-if-the-problem-persists-please-contact-the-system-administrator/24199 "2022-05-24T13:43:21Z")
Everytime, I update to new version, I ran into this issue: The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. Can please help what should I do … --- ## [Return address for each segment](https://forum.mautic.org/t/return-address-for-each-segment/24194)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 1\ **Last updated:** [May 24, 2022, 7:12am UTC](https://forum.mautic.org/t/return-address-for-each-segment/24194 "2022-05-24T07:12:15Z")
We have several segment set up and we want to use a separate return address based on segment like events@ news@ announcement@ We know about manually entering return address in “advanced” tab of the email template and t… --- ## [Email Send Reporting - Date & Time](https://forum.mautic.org/t/email-send-reporting-date-time/24164)
**Author:** [@toby](https://forum.mautic.org/u/toby)\ **Replies:** 2\ **Last updated:** [May 23, 2022, 12:30pm UTC](https://forum.mautic.org/t/email-send-reporting-date-time/24164 "2022-05-23T12:30:09Z")
Hello all, Can anyone tell me the quickest/easiest way of pulling a list of all emails sent in a set time frame (eg. last 7 days) and the email address they were sent to? Open/Click would be good, but not crucial on th… --- ## [Cache rules for js files](https://forum.mautic.org/t/cache-rules-for-js-files/18923)
**Author:** [@jldo](https://forum.mautic.org/u/jldo)\ **Replies:** 1\ **Last updated:** [May 21, 2022, 1:19pm UTC](https://forum.mautic.org/t/cache-rules-for-js-files/18923 "2022-05-21T13:19:49Z")
hi all, all js files coming from Mautic doesn’t have any browser cache rule (No Cache), is there any trap setting a short one like 1day so the same form in a footer won’t be loaded on each page a customer browse on a sin… --- ## [Is it possible to use Cloudflare Zaraz to run the Mautic tracking code?](https://forum.mautic.org/t/is-it-possible-to-use-cloudflare-zaraz-to-run-the-mautic-tracking-code/24172)
**Author:** [@growthlab](https://forum.mautic.org/u/growthlab)\ **Replies:** 0\ **Last updated:** [May 21, 2022, 12:05am UTC](https://forum.mautic.org/t/is-it-possible-to-use-cloudflare-zaraz-to-run-the-mautic-tracking-code/24172 "2022-05-21T00:05:26Z")
Cloudflare Zaraz is an amazing tool that runs most marketing tags and tracking scripts via Cloudflare workers, speeding up your website. If you’ve ever run Lighthouse and it complained about third party scripts blocking … --- ## [How to composer upgrade to a beta version?](https://forum.mautic.org/t/how-to-composer-upgrade-to-a-beta-version/24146)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 0\ **Last updated:** [May 18, 2022, 4:48pm UTC](https://forum.mautic.org/t/how-to-composer-upgrade-to-a-beta-version/24146 "2022-05-18T16:48:17Z")
How do we composer upgrade to a beta version? I set it to beta then dod a composer update but it didn’t upgrade it to 4.3 beta --- ## [Editing a segment can affect existing campaign?](https://forum.mautic.org/t/editing-a-segment-can-affect-existing-campaign/24135)
**Author:** [@amars](https://forum.mautic.org/u/amars)\ **Replies:** 1\ **Last updated:** [May 18, 2022, 10:19am UTC](https://forum.mautic.org/t/editing-a-segment-can-affect-existing-campaign/24135 "2022-05-18T10:19:12Z")
Hello There, What if we have a segment on which a email campaign is already running, and after some days we wish to edit the segment and add a few more data in that segment. Will the campaign affect in this case? i mea… --- ## [Add tag with abandoned cart in WooCommerce to "visitors"](https://forum.mautic.org/t/add-tag-with-abandoned-cart-in-woocommerce-to-visitors/24105)
**Author:** [@gnumax](https://forum.mautic.org/u/gnumax)\ **Replies:** 4\ **Last updated:** [May 17, 2022, 3:09pm UTC](https://forum.mautic.org/t/add-tag-with-abandoned-cart-in-woocommerce-to-visitors/24105 "2022-05-17T15:09:46Z")
Hi everyone! Add “visitors” tag with abandoned cart in WooCommerce Is it possible to tag “anonymous visitors” who leave an abandoned cart in WooCommerce, without having their contact email yet, to segment them in “Aban… --- ## [Custom form layout breaks when required input is not filled and submitted](https://forum.mautic.org/t/custom-form-layout-breaks-when-required-input-is-not-filled-and-submitted/24111)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 0\ **Last updated:** [May 16, 2022, 5:01pm UTC](https://forum.mautic.org/t/custom-form-layout-breaks-when-required-input-is-not-filled-and-submitted/24111 "2022-05-16T17:01:52Z")
I am creating themes for several of our custom forms and I noticed if an input is required but when it’s submitted with an empty input box, the layout of the form is all squashed to one sided column and it break up my cu… --- ## [Calendar does not show "event" for sending emails](https://forum.mautic.org/t/calendar-does-not-show-event-for-sending-emails/24029)
**Author:** [@gnumax](https://forum.mautic.org/u/gnumax)\ **Replies:** 2\ **Last updated:** [May 15, 2022, 4:42pm UTC](https://forum.mautic.org/t/calendar-does-not-show-event-for-sending-emails/24029 "2022-05-15T16:42:46Z")
Hi Support, Mautic 4.2.2 PHP 7.4 Database: 10.3.32-MariaDB-cll-lve SMTP Sending (Sendnmail) When sending emails from a Segment with Action “Send email”, the sent emails are shown in “Reports” \> “To Emails” but are not … [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=16) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=18)