# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=18

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 19

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## [PHP parameters for Mautic](https://forum.mautic.org/t/php-parameters-for-mautic/24094)

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**Author:** [@gnumax](https://forum.mautic.org/u/gnumax)\
**Replies:** 0\
**Last updated:** [May 13, 2022, 8:29pm UTC](https://forum.mautic.org/t/php-parameters-for-mautic/24094 "2022-05-13T20:29:26Z")

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Hi, Is it necessary to configure these parameters for Mautic in the php.ini? suhosin.request.max\_vars: 2048 suhosin.post.max\_vars: 2048 suhosin.get.max\_value\_length: 2048 suhosin.get.max\_name\_length: 2048 suhosin.r…

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## [Inject a new class in form wrapper - UPDATE ... customization issue](https://forum.mautic.org/t/inject-a-new-class-in-form-wrapper-update-customization-issue/24065)

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**Author:** [@techbill](https://forum.mautic.org/u/techbill)\
**Replies:** 4\
**Last updated:** [May 12, 2022, 9:31pm UTC](https://forum.mautic.org/t/inject-a-new-class-in-form-wrapper-update-customization-issue/24065 "2022-05-12T21:31:10Z")

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I wanted to style my form inputs etc but I need to inject a class on my form wrapper itself. The one that have those default classes class="mauticform-page-wrapper mauticform-page-1". I am using responsive framework s…

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## [Advanced cronjob](https://forum.mautic.org/t/advanced-cronjob/24049)

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**Author:** [@techbill](https://forum.mautic.org/u/techbill)\
**Replies:** 5\
**Last updated:** [May 11, 2022, 1:06pm UTC](https://forum.mautic.org/t/advanced-cronjob/24049 "2022-05-11T13:06:43Z")

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@joeyk I am reading on your website about advance cron jobs since I am using Amazon SES API and we are limited to something like 14 email per second … Here the URL I am reading on your site - https://joeykeller.com/kno…

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## [Manual migration to Mautic 4](https://forum.mautic.org/t/manual-migration-to-mautic-4/24004)

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**Author:** [@roblefko](https://forum.mautic.org/u/roblefko)\
**Replies:** 2\
**Last updated:** [May 11, 2022, 3:46am UTC](https://forum.mautic.org/t/manual-migration-to-mautic-4/24004 "2022-05-11T03:46:02Z")

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My Mautic 3 installation was old and foul, so I decided that rather than upgrading that instance to Mautic 4, I’d manually move my information over. I recreated my framework, making a few improvements to my campaigns, se…

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## [Segment rebuilt red ! warning - how long before it goes away?](https://forum.mautic.org/t/segment-rebuilt-red-warning-how-long-before-it-goes-away/24044)

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**Author:** [@techbill](https://forum.mautic.org/u/techbill)\
**Replies:** 4\
**Last updated:** [May 10, 2022, 5:59pm UTC](https://forum.mautic.org/t/segment-rebuilt-red-warning-how-long-before-it-goes-away/24044 "2022-05-10T17:59:58Z")

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I move some code around on the server and there are segment rebuilt warning red dot in the on all the segments. I knew i forgot to update the cronjob entries so I updated the cronjobs entries. I do not see any more cron…

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## [Referral control](https://forum.mautic.org/t/referral-control/24039)

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**Author:** [@luigi987](https://forum.mautic.org/u/luigi987)\
**Replies:** 2\
**Last updated:** [May 9, 2022, 4:37pm UTC](https://forum.mautic.org/t/referral-control/24039 "2022-05-09T16:37:06Z")

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Hello everyone in this community! We’re quite new in the Mautic world, just trying some campaigns after the setup. Have you ever tried in the Campaign builder to control if the page url visit contains utm code? Will th…

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## [Text case formatting in emails/landing pages - ie Proper Noun -\> First Name](https://forum.mautic.org/t/text-case-formatting-in-emails-landing-pages-ie-proper-noun-first-name/24034)

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**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\
**Replies:** 2\
**Last updated:** [May 9, 2022, 6:57am UTC](https://forum.mautic.org/t/text-case-formatting-in-emails-landing-pages-ie-proper-noun-first-name/24034 "2022-05-09T06:57:56Z")

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What is everyones experience with cleaning up text cases in emails/landing pages from record tokens? Ie someone fills in a form with lower case → “dwayne” and we want to then clean this up and apply a proper case on ema…

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## [How to exclude a segment in Segment email?](https://forum.mautic.org/t/how-to-exclude-a-segment-in-segment-email/24009)

<div class="topic-metadata">

**Author:** [@techbill](https://forum.mautic.org/u/techbill)\
**Replies:** 2\
**Last updated:** [May 6, 2022, 3:02pm UTC](https://forum.mautic.org/t/how-to-exclude-a-segment-in-segment-email/24009 "2022-05-06T15:02:39Z")

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We are moving away from old mailer system to Mautic soon and on the old one we used to be able to create a list (segment) of contacts “members” and when we have an event, it send email to everyone about the event that th…

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## [Reentrant funnels. How to?](https://forum.mautic.org/t/reentrant-funnels-how-to/24014)

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**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\
**Replies:** 0\
**Last updated:** [May 6, 2022, 9:29am UTC](https://forum.mautic.org/t/reentrant-funnels-how-to/24014 "2022-05-06T09:29:04Z")

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In an industry with a long-maturity sales cycle a client may be inside a funnel for many days, sometimes weeks and even a few months. I know this scenario is correcly handled by Mautic: Say an automation X has 10 steps…

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## [How to Authorize the Twitter API](https://forum.mautic.org/t/how-to-authorize-the-twitter-api/15489)

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**Author:** [@haridas](https://forum.mautic.org/u/haridas)\
**Replies:** 1\
**Last updated:** [May 3, 2022, 5:49pm UTC](https://forum.mautic.org/t/how-to-authorize-the-twitter-api/15489 "2022-05-03T17:49:58Z")

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While authorizing the Twitter API app, I am getting one PIN to complete the authorization. I am not sure where to enter this pin to complete the Twitter API authorization. Does anyone facing the same issue? If anyone c…

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## [Recommended PHP values for the implementation of Mautic](https://forum.mautic.org/t/recommended-php-values-for-the-implementation-of-mautic/23958)

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**Author:** [@gnumax](https://forum.mautic.org/u/gnumax)\
**Replies:** 1\
**Last updated:** [May 3, 2022, 9:55am UTC](https://forum.mautic.org/t/recommended-php-values-for-the-implementation-of-mautic/23958 "2022-05-03T09:55:08Z")

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Hi support, I have a question about the value that should be ideally set on the server for the following PHP variables: suhosin.request.max\_vars suhosin.post.max\_vars max\_input\_vars By default I usually set them to 2…

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## [Send a Webhook in Campaign](https://forum.mautic.org/t/send-a-webhook-in-campaign/23906)

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**Author:** [@kuntao](https://forum.mautic.org/u/kuntao)\
**Replies:** 8\
**Last updated:** [May 1, 2022, 6:02am UTC](https://forum.mautic.org/t/send-a-webhook-in-campaign/23906 "2022-05-01T06:02:58Z")

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Hi Team, What should be the correct configuration in Send a Webhook form below: This is my API: https://domainname.biz/api/send.php?number=601720XXXXX&type=text&message=mautic%20message&instance\_id=6250FXXXXXX&acce…

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## [Trying to update Mautic but get this error](https://forum.mautic.org/t/trying-to-update-mautic-but-get-this-error/23912)

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**Author:** [@techbill](https://forum.mautic.org/u/techbill)\
**Replies:** 4\
**Last updated:** [April 29, 2022, 6:36pm UTC](https://forum.mautic.org/t/trying-to-update-mautic-but-get-this-error/23912 "2022-04-29T18:36:30Z")

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I am trying to update Mautic from 4.2.1 to 4.2.2 but get this error instead … can anyone explain what it mean and what needed to be done to fix it … Thank you composer update Loading composer repositories with package …

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## [Adding Basic CRM capabilities](https://forum.mautic.org/t/adding-basic-crm-capabilities/22287)

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**Author:** [@jiusim](https://forum.mautic.org/u/jiusim)\
**Replies:** 2\
**Last updated:** [April 28, 2022, 8:08pm UTC](https://forum.mautic.org/t/adding-basic-crm-capabilities/22287 "2022-04-28T20:08:32Z")

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Searching for a Mautic plugin that will add basic CRM capabilities to the contacts section. I would like to register emails, calls and texts sent to the contact as well as classify it as Active/Converted/Dead lead etc. …

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## [Will new members in a segment receive published segment emails prior to their membership?](https://forum.mautic.org/t/will-new-members-in-a-segment-receive-published-segment-emails-prior-to-their-membership/23916)

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**Author:** [@omar.vasquez](https://forum.mautic.org/u/omar.vasquez)\
**Replies:** 1\
**Last updated:** [April 28, 2022, 5:37am UTC](https://forum.mautic.org/t/will-new-members-in-a-segment-receive-published-segment-emails-prior-to-their-membership/23916 "2022-04-28T05:37:43Z")

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With a segment email, when it is published and new members join it’s target segment, will they receive the segment email? Or, will new segment members (after publishing) NOT receive those emails, since the segment was pu…

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## [Surge Mautic Dashboard into something Amazing!](https://forum.mautic.org/t/surge-mautic-dashboard-into-something-amazing/23864)

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**Author:** [@mikew](https://forum.mautic.org/u/mikew)\
**Replies:** 10\
**Last updated:** [April 27, 2022, 8:09pm UTC](https://forum.mautic.org/t/surge-mautic-dashboard-into-something-amazing/23864 "2022-04-27T20:09:55Z")

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How often have you looked at the dashboard inside Mautic and thought - I wish there was more I can do here. Surge.Media went ahead and took on this task to create something amazing!! When we began the exploration, we…

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## [What options are there for email builder in the latest version of Mautic?](https://forum.mautic.org/t/what-options-are-there-for-email-builder-in-the-latest-version-of-mautic/23910)

<div class="topic-metadata">

**Author:** [@rankinit](https://forum.mautic.org/u/rankinit)\
**Replies:** 3\
**Last updated:** [April 27, 2022, 3:02pm UTC](https://forum.mautic.org/t/what-options-are-there-for-email-builder-in-the-latest-version-of-mautic/23910 "2022-04-27T15:02:56Z")

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I was really used to the legacy builder and it worked for me. The new email builder is frustrating to use (for me) and want to know what options are there for 3rd party email builder plugin or a way to use legacy email …

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## [Users imported into Mautic do not generate tracking](https://forum.mautic.org/t/users-imported-into-mautic-do-not-generate-tracking/23866)

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**Author:** [@gnumax](https://forum.mautic.org/u/gnumax)\
**Replies:** 6\
**Last updated:** [April 27, 2022, 2:51pm UTC](https://forum.mautic.org/t/users-imported-into-mautic-do-not-generate-tracking/23866 "2022-04-27T14:51:26Z")

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Hi everyone! I have noticed that in a Mautic 4.2.1 installation with 6500 users imported from a .csv file they do not receive any kind of action updates or tracking if they visit urls of the site linked to Mautic via CO…

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## [Email campaign error](https://forum.mautic.org/t/email-campaign-error/23880)

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**Author:** [@weverton-m](https://forum.mautic.org/u/weverton-m)\
**Replies:** 7\
**Last updated:** [April 27, 2022, 12:44pm UTC](https://forum.mautic.org/t/email-campaign-error/23880 "2022-04-27T12:44:18Z")

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Hello guys! I created a campaign on Mautic and realized that it had a bug. The campaign sent more than 1 email on the same day, and the condition was to be sent 1 day after the opening of the previous one. E-mail 2 wa…

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## [How to search / filter in contact by page hit or the page visited](https://forum.mautic.org/t/how-to-search-filter-in-contact-by-page-hit-or-the-page-visited/23810)

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**Author:** [@techbill](https://forum.mautic.org/u/techbill)\
**Replies:** 11\
**Last updated:** [April 25, 2022, 3:50pm UTC](https://forum.mautic.org/t/how-to-search-filter-in-contact-by-page-hit-or-the-page-visited/23810 "2022-04-25T15:50:53Z")

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I am trying to filter all contacts who have visited a certain page or with a page hit from our main website. We have the tracking on the main website but we couldn’t figure how to filter it in contact. We looked over t…

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## [How to show progress status of contacts in a campaign?](https://forum.mautic.org/t/how-to-show-progress-status-of-contacts-in-a-campaign/23727)

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**Author:** [@Chris76](https://forum.mautic.org/u/Chris76)\
**Replies:** 6\
**Last updated:** [April 25, 2022, 2:36am UTC](https://forum.mautic.org/t/how-to-show-progress-status-of-contacts-in-a-campaign/23727 "2022-04-25T02:36:55Z")

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Hello, now I’ve got a few contacts in my campaign. I’m adding a few daily. How can I see now, which contact is at which stage in a campaign? I can go into the contacts and see what happened to them. And inside the ca…

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## [Do you think it would be useful to be able to save field mapping when uploading contacts?](https://forum.mautic.org/t/do-you-think-it-would-be-useful-to-be-able-to-save-field-mapping-when-uploading-contacts/16388)

<div class="topic-metadata">

**Author:** [@EJL](https://forum.mautic.org/u/EJL)\
**Replies:** 3\
**Last updated:** [October 9, 2020, 12:40pm UTC](https://forum.mautic.org/t/do-you-think-it-would-be-useful-to-be-able-to-save-field-mapping-when-uploading-contacts/16388 "2020-10-09T12:40:21Z")

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TLDR: I made a feature request, but want to gather feedback on this feature. So there you are sitting at your desk. After an all nighter, Mautic is running smoothly on a dedicated server with all 12 cores humming qui…

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## [Looking for Ideas - Monthly Emails](https://forum.mautic.org/t/looking-for-ideas-monthly-emails/23857)

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**Author:** [@pstevens](https://forum.mautic.org/u/pstevens)\
**Replies:** 0\
**Last updated:** [April 22, 2022, 8:56pm UTC](https://forum.mautic.org/t/looking-for-ideas-monthly-emails/23857 "2022-04-22T20:56:12Z")

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I have a use case where I have segment A, B,C A, B, C get different emails. Jan, Feb, Mar… Dec. (12) Trying to automate this EVERY year for people in segments A, B, C I can do a campaign “at a specific time” ie: Jan …

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## [How to segment customers who purchased in the last 14 days?](https://forum.mautic.org/t/how-to-segment-customers-who-purchased-in-the-last-14-days/23436)

<div class="topic-metadata">

**Author:** [@boggspresto](https://forum.mautic.org/u/boggspresto)\
**Replies:** 1\
**Last updated:** [April 22, 2022, 8:02pm UTC](https://forum.mautic.org/t/how-to-segment-customers-who-purchased-in-the-last-14-days/23436 "2022-04-22T20:02:47Z")

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Hi all, I know I can currently target customers who purchased after a specific date, but is there a way to target customers who purchased within the past 14 (or X number of) days? For context: My company is currently s…

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## [Including custom variables in emails](https://forum.mautic.org/t/including-custom-variables-in-emails/23845)

<div class="topic-metadata">

**Author:** [@roblefko](https://forum.mautic.org/u/roblefko)\
**Replies:** 1\
**Last updated:** [April 22, 2022, 7:44am UTC](https://forum.mautic.org/t/including-custom-variables-in-emails/23845 "2022-04-22T07:44:21Z")

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I send emails out to a segment of my contacts each week with notifications about this week’s training. I send out an initial email to them, a reminder, and then additional information to those contacts that sign up for …

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## [How to enter image in mobile notifications](https://forum.mautic.org/t/how-to-enter-image-in-mobile-notifications/18383)

<div class="topic-metadata">

**Author:** [@namratasaun](https://forum.mautic.org/u/namratasaun)\
**Replies:** 1\
**Last updated:** [April 21, 2022, 6:22pm UTC](https://forum.mautic.org/t/how-to-enter-image-in-mobile-notifications/18383 "2022-04-21T18:22:16Z")

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I was trying to add small icons and sound in mobile notifications but it isn’t a file input. there is no option to choose a file, just text. What should I enter in text? some url?

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## [Recover deleted contacts' history events](https://forum.mautic.org/t/recover-deleted-contacts-history-events/23422)

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**Author:** [@duplexcleaning](https://forum.mautic.org/u/duplexcleaning)\
**Replies:** 1\
**Last updated:** [April 21, 2022, 6:02pm UTC](https://forum.mautic.org/t/recover-deleted-contacts-history-events/23422 "2022-04-21T18:02:32Z")

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Hi all, Just wondering if it is possible to manually extract deleted contact’s history events from previous database backup? A particular contact is accidentally deleted in existing system so it needs to be re-imported …

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## [Mautic does not track users when they change from visitor to identified contact](https://forum.mautic.org/t/mautic-does-not-track-users-when-they-change-from-visitor-to-identified-contact/23824)

<div class="topic-metadata">

**Author:** [@gnumax](https://forum.mautic.org/u/gnumax)\
**Replies:** 5\
**Last updated:** [April 21, 2022, 5:54pm UTC](https://forum.mautic.org/t/mautic-does-not-track-users-when-they-change-from-visitor-to-identified-contact/23824 "2022-04-21T17:54:51Z")

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Hi people & support, :slight\_smile: I will tell you what is happening to me, in case you can give me some idea of what to look for. I have a Mautic on a server (4.2.1) and a WP with WooCommerce on another server. I lo…

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## [Create email API?](https://forum.mautic.org/t/create-email-api/23818)

<div class="topic-metadata">

**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\
**Replies:** 2\
**Last updated:** [April 21, 2022, 12:49pm UTC](https://forum.mautic.org/t/create-email-api/23818 "2022-04-21T12:49:59Z")

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I’m trying to make a new email with the API. I’m using the code below. I get no errors, but the email doesn’t get created. If I use the API with the same user (the user has full permissions for the purpose of testing), t…

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## [How to move one campaign to another subdomain](https://forum.mautic.org/t/how-to-move-one-campaign-to-another-subdomain/23750)

<div class="topic-metadata">

**Author:** [@rarita.king](https://forum.mautic.org/u/rarita.king)\
**Replies:** 4\
**Last updated:** [April 20, 2022, 11:01am UTC](https://forum.mautic.org/t/how-to-move-one-campaign-to-another-subdomain/23750 "2022-04-20T11:01:37Z")

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Hello, I have mautic on a subdomain with multiple campaigns for different clients. Now I want to move just one campaign with all emails and contacts from this campaign to another subdomain. What is the best way to do t…

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