# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=2

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 3

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## [Do you use gated video on landing pages? \[poll\]](https://forum.mautic.org/t/do-you-use-gated-video-on-landing-pages-poll/20900)

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**Author:** [@silavapi](https://forum.mautic.org/u/silavapi)\
**Replies:** 6\
**Last updated:** [April 28, 2025, 8:50am UTC](https://forum.mautic.org/t/do-you-use-gated-video-on-landing-pages-poll/20900 "2025-04-28T08:50:18Z")

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Hi folks! We are trying to get a sense for how many people are using the gated video feature on landing pages. At present we do not have this feature in the new GrapesJS builder, or the expertise to build it, so we woul…

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## [Scheduled Contacts ImportUpdate](https://forum.mautic.org/t/scheduled-contacts-importupdate/7265)

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**Author:** [@g.storelli](https://forum.mautic.org/u/g.storelli)\
**Replies:** 12\
**Last updated:** [April 28, 2025, 8:01am UTC](https://forum.mautic.org/t/scheduled-contacts-importupdate/7265 "2025-04-28T08:01:29Z")

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After long testing I’ve finally managed to use Mautic as the most important E-mail Marketing Pillar in my company. Now we’re mostly using it (along with Amazon SES) for E-mail marketing campaigns aimed to new potent…

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## [Slow Email Sending via mautic:broadcast:send — Need help optimizing for large volumes](https://forum.mautic.org/t/slow-email-sending-via-mauticsend-need-help-optimizing-for-large-volumes/35473)

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**Author:** [@camargo\_o](https://forum.mautic.org/u/camargo_o)\
**Replies:** 1\
**Last updated:** [April 7, 2025, 2:59pm UTC](https://forum.mautic.org/t/slow-email-sending-via-mauticsend-need-help-optimizing-for-large-volumes/35473 "2025-04-07T14:59:14Z")

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Hi everyone, I’m currently sending email campaigns using Channels → Emails in Mautic, with the mautic:broadcast:send cronjob handling the process. However, the sending speed is quite slow — around 4.76 emails per secon…

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## [Campaign Actions Tab Sort Order](https://forum.mautic.org/t/campaign-actions-tab-sort-order/35396)

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**Author:** [@miteshgala](https://forum.mautic.org/u/miteshgala)\
**Replies:** 1\
**Last updated:** [March 28, 2025, 4:02pm UTC](https://forum.mautic.org/t/campaign-actions-tab-sort-order/35396 "2025-03-28T16:02:13Z")

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The Actions tab in a campaign displays all the actions configured in the workflow. I can’t figure out how the list is sorted. If possible, I want to name my campaign actions in a way that will cause them to sort more log…

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## [Surging Your Dashboard with Metabase - Full Metabase Installation tutorial](https://forum.mautic.org/t/surging-your-dashboard-with-metabase-full-metabase-installation-tutorial/24817)

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**Author:** [@mikew](https://forum.mautic.org/u/mikew)\
**Replies:** 6\
**Last updated:** [March 28, 2025, 7:17am UTC](https://forum.mautic.org/t/surging-your-dashboard-with-metabase-full-metabase-installation-tutorial/24817 "2025-03-28T07:17:50Z")

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Remember the post we did on creating a super cool dashboard using Metabase. Surge Mautic Dashboard into something Amazing! Following one of the Mautic Meetups in Lagos hosted by @tobsowo we gave a presentation on how t…

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## [Customizing the Left Side Menu Logo in Mautic 5](https://forum.mautic.org/t/customizing-the-left-side-menu-logo-in-mautic-5/35391)

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**Author:** [@camargo\_o](https://forum.mautic.org/u/camargo_o)\
**Replies:** 2\
**Last updated:** [March 27, 2025, 7:01pm UTC](https://forum.mautic.org/t/customizing-the-left-side-menu-logo-in-mautic-5/35391 "2025-03-27T19:01:33Z")

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Hey everyone, I’ve been using Mautic for a few days and wanted to customize the logo on the left side menu to match my brand. I know there’s a Whitelabeler plugin, but it doesn’t seem to work in Mautic 5. Has anyone fo…

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## [2FA for Mautic - great plugin](https://forum.mautic.org/t/2fa-for-mautic-great-plugin/20341)

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**Author:** [@mikew](https://forum.mautic.org/u/mikew)\
**Replies:** 4\
**Last updated:** [March 24, 2025, 10:09pm UTC](https://forum.mautic.org/t/2fa-for-mautic-great-plugin/20341 "2025-03-24T22:09:55Z")

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I just came across this great plugin for 2FA for Mautic login: GitHub - hostnetbr/mautic-googleauthenticator: A Mautic plugin for two-step verification login with Google Authenticator. If anyone is looking for a layer …

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## [Nginx configuration for 6.x in a subdirectory](https://forum.mautic.org/t/nginx-configuration-for-6-x-in-a-subdirectory/35339)

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**Author:** [@dominic.mayers](https://forum.mautic.org/u/dominic.mayers)\
**Replies:** 3\
**Last updated:** [March 26, 2025, 1:32am UTC](https://forum.mautic.org/t/nginx-configuration-for-6-x-in-a-subdirectory/35339 "2025-03-26T01:32:37Z")

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I am looking for a nginx configuration that is suitable for a Mautic 6.x installation in a subdirectory of the root document. I have minimally tested the configuration that I have currently written. I would appreciate if…

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## [Has the feature for tracking multiple domains and emails in one Mautic instance be included in future versions?](https://forum.mautic.org/t/has-the-feature-for-tracking-multiple-domains-and-emails-in-one-mautic-instance-be-included-in-future-versions/20139)

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**Author:** [@duplexcleaning](https://forum.mautic.org/u/duplexcleaning)\
**Replies:** 26\
**Last updated:** [March 25, 2025, 9:45pm UTC](https://forum.mautic.org/t/has-the-feature-for-tracking-multiple-domains-and-emails-in-one-mautic-instance-be-included-in-future-versions/20139 "2025-03-25T21:45:32Z")

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Hi guys, I am wondering if the future versions of Mautic can potentially include feature to track multiple domains in one instance? I’ve seen a page or video mentioning on the Tracking/Emailing in a Multi Domain Envir…

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## [Dynamic content is not working in Grapesjs email builder](https://forum.mautic.org/t/dynamic-content-is-not-working-in-grapesjs-email-builder/35353)

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**Author:** [@sandrovenezuela](https://forum.mautic.org/u/sandrovenezuela)\
**Replies:** 0\
**Last updated:** [March 25, 2025, 6:02pm UTC](https://forum.mautic.org/t/dynamic-content-is-not-working-in-grapesjs-email-builder/35353 "2025-03-25T18:02:48Z")

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Hi everyone! Dynamic content does not work in Grapesjs email builder. I searched here on the forum and found this (Update grapesjs to version 0.21.8 (Mautic 4) by LordRembo · Pull Request #13285 · mautic/mautic · GitHu…

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## [Need the list of email service providers](https://forum.mautic.org/t/need-the-list-of-email-service-providers/25315)

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**Author:** [@jessicam](https://forum.mautic.org/u/jessicam)\
**Replies:** 4\
**Last updated:** [September 7, 2022, 6:37pm UTC](https://forum.mautic.org/t/need-the-list-of-email-service-providers/25315 "2022-09-07T18:37:35Z")

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Hello, Would anyone be able to give me a list of the most popular email service providers in the United States and throughout the world? There is one reference I have found: https://www.statista.com/statistics/547531/…

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## [Segment issue](https://forum.mautic.org/t/segment-issue/35078)

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**Author:** [@rabii](https://forum.mautic.org/u/rabii)\
**Replies:** 4\
**Last updated:** [February 25, 2025, 10:30pm UTC](https://forum.mautic.org/t/segment-issue/35078 "2025-02-25T22:30:16Z")

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Hey folks, I am facing an issue with segments. I have build few segments and intentionally i want to exclude any contacts who have bounced email - unsubscribed email - unsubscribed manual email. In the segment builder i…

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## [Need some creative thinking on using Mautic for CRM functionality](https://forum.mautic.org/t/need-some-creative-thinking-on-using-mautic-for-crm-functionality/31088)

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**Author:** [@robm](https://forum.mautic.org/u/robm)\
**Replies:** 3\
**Last updated:** [February 22, 2025, 10:38pm UTC](https://forum.mautic.org/t/need-some-creative-thinking-on-using-mautic-for-crm-functionality/31088 "2025-02-22T22:38:59Z")

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I have a customer who is getting leads from a 3rd party service. I am pushing those leads into Mautic via API and adding them to segment called “follow up” via the application of a tag called follow up. My client then c…

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## [Mautic Notification and repeated 500 error after update to 4.2](https://forum.mautic.org/t/mautic-notification-and-repeated-500-error-after-update-to-4-2/23388)

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**Author:** [@techbill](https://forum.mautic.org/u/techbill)\
**Replies:** 29\
**Last updated:** [February 13, 2025, 10:37am UTC](https://forum.mautic.org/t/mautic-notification-and-repeated-500-error-after-update-to-4-2/23388 "2025-02-13T10:37:21Z")

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A notification alert popped up that there a new update when I clicked on it then it state this is a “composer installed” Mautic etc etc that I needed to updated it via CLI. I recently did switch to composer install in 4…

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## [Error while creating email using HTML](https://forum.mautic.org/t/error-while-creating-email-using-html/34995)

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**Author:** [@rsharma](https://forum.mautic.org/u/rsharma)\
**Replies:** 0\
**Last updated:** [February 10, 2025, 10:32am UTC](https://forum.mautic.org/t/error-while-creating-email-using-html/34995 "2025-02-10T10:32:24Z")

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When I’m choosing to create email using HTML, there is an error where in ‘advanced’, I’m unable to see the HTML input section (this is not the issue, you can just type a text in the give text box, and save once, and then…

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## [Is Mautic right for me?](https://forum.mautic.org/t/is-mautic-right-for-me/34988)

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**Author:** [@durableultra](https://forum.mautic.org/u/durableultra)\
**Replies:** 0\
**Last updated:** [February 9, 2025, 2:38pm UTC](https://forum.mautic.org/t/is-mautic-right-for-me/34988 "2025-02-09T14:38:14Z")

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Hello! I am marketeer working for a small company. I have previously worked with Apsis ONE, which had a CDP of sorts built in. and I am looking for something similar. In short, I am looking for a software that can: …

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## [Multiple SMTP settings for different mailing segments](https://forum.mautic.org/t/multiple-smtp-settings-for-different-mailing-segments/18446)

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**Author:** [@justinchua](https://forum.mautic.org/u/justinchua)\
**Replies:** 31\
**Last updated:** [February 5, 2025, 12:48pm UTC](https://forum.mautic.org/t/multiple-smtp-settings-for-different-mailing-segments/18446 "2025-02-05T12:48:41Z")

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Just wanted to ask if the above functionality for this use case example is possible: Segment 1 contains all other email addresses Segment 2 contains only Gmail email addresses Is there a way to configure the SMTP sett…

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## [Check Mautic version in Mautic 5+?](https://forum.mautic.org/t/check-mautic-version-in-mautic-5/34885)

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**Author:** [@techbill](https://forum.mautic.org/u/techbill)\
**Replies:** 0\
**Last updated:** [January 28, 2025, 6:50pm UTC](https://forum.mautic.org/t/check-mautic-version-in-mautic-5/34885 "2025-01-28T18:50:00Z")

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How do you check what your Mautic version on 5 or higher? I looked in system info also it no longer display version on the lower corner either in 5.

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## [Review: Process to get orders from external system into Mautic](https://forum.mautic.org/t/review-process-to-get-orders-from-external-system-into-mautic/34848)

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**Author:** [@cstuder](https://forum.mautic.org/u/cstuder)\
**Replies:** 4\
**Last updated:** [January 27, 2025, 11:38am UTC](https://forum.mautic.org/t/review-process-to-get-orders-from-external-system-into-mautic/34848 "2025-01-27T11:38:18Z")

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Good morning, I’m new to Mautic and have been tasked to run campaigns as reactions to sales in an online shop. After reading through the Mautic docs, I’ve settled on the following approach: Writing a custom Plugin whi…

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## [Gmail suspended my account a couple hours after starting the campaign](https://forum.mautic.org/t/gmail-suspended-my-account-a-couple-hours-after-starting-the-campaign/29144)

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**Author:** [@jichodalen](https://forum.mautic.org/u/jichodalen)\
**Replies:** 10\
**Last updated:** [September 6, 2023, 2:27pm UTC](https://forum.mautic.org/t/gmail-suspended-my-account-a-couple-hours-after-starting-the-campaign/29144 "2023-09-06T14:27:39Z")

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You have reached a limit for sending mail. Your message was not sent. Go that error or email back, AM pretty new at this so any feedback or advise is much appreciated , Also, what is the best email server to use aside…

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## [Random Ask - Marty Mautibot Plushie?](https://forum.mautic.org/t/random-ask-marty-mautibot-plushie/34780)

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**Author:** [@jpigg](https://forum.mautic.org/u/jpigg)\
**Replies:** 3\
**Last updated:** [January 21, 2025, 7:28am UTC](https://forum.mautic.org/t/random-ask-marty-mautibot-plushie/34780 "2025-01-21T07:28:02Z")

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I know this is random, and likely not the best place to post, but has anyone ever seen/know of a Marty MautiBot plushie? Would love to get my hands on a couple?!

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## [Issue with Mautic v5.0.4 Email Stats (Opens & Clicks) Not Recorded Unless Link Is Opened](https://forum.mautic.org/t/issue-with-mautic-v5-0-4-email-stats-opens-clicks-not-recorded-unless-link-is-opened/34771)

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**Author:** [@prince\_kumar](https://forum.mautic.org/u/prince_kumar)\
**Replies:** 0\
**Last updated:** [January 17, 2025, 5:23am UTC](https://forum.mautic.org/t/issue-with-mautic-v5-0-4-email-stats-opens-clicks-not-recorded-unless-link-is-opened/34771 "2025-01-17T05:23:22Z")

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Mautic version :- 5.0.4 ESP :- Sendgrid I am using Mautic v5.0.4 with SendGrid to send campaign emails. The emails are being sent successfully, but I am encountering an issue with the open and click stats. Initially, …

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## [Allowing users access to specific segments](https://forum.mautic.org/t/allowing-users-access-to-specific-segments/34514)

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**Author:** [@serendipitytech](https://forum.mautic.org/u/serendipitytech)\
**Replies:** 4\
**Last updated:** [January 9, 2025, 9:03pm UTC](https://forum.mautic.org/t/allowing-users-access-to-specific-segments/34514 "2025-01-09T21:03:54Z")

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I’m not sure if I’m approaching this the right way or if this isn’t a function with Mautic - We’re looking for a solution that would allow me to assign groups of contacts to multiple users. Here’s the workflow: System …

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## [Is Mautic a good tool for non-technical users?](https://forum.mautic.org/t/is-mautic-a-good-tool-for-non-technical-users/34605)

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**Author:** [@maxarch003](https://forum.mautic.org/u/maxarch003)\
**Replies:** 2\
**Last updated:** [January 2, 2025, 8:58pm UTC](https://forum.mautic.org/t/is-mautic-a-good-tool-for-non-technical-users/34605 "2025-01-02T20:58:51Z")

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Is Mautic a good tool for non-technical users? I’ve found Mautic on YouTube. It seems interesting compared to general email marketing solutions. I have a basic understanding of technical concepts, I usually manage to …

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## [Offer solution to client and white label](https://forum.mautic.org/t/offer-solution-to-client-and-white-label/8620)

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**Author:** [@blackfriday](https://forum.mautic.org/u/blackfriday)\
**Replies:** 7\
**Last updated:** [December 2, 2024, 9:41am UTC](https://forum.mautic.org/t/offer-solution-to-client-and-white-label/8620 "2024-12-02T09:41:34Z")

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Hi, I am quite new to Mautic and when i found it I really like what Mautic has to offers. I run a small company that helps my client in terms of web development, digital marketing, etc. In short, I try to fulfil all…

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## [Sharing tracking data between multiple instances of same contact in a multi-domain setup](https://forum.mautic.org/t/sharing-tracking-data-between-multiple-instances-of-same-contact-in-a-multi-domain-setup/34494)

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**Author:** [@samuelfk](https://forum.mautic.org/u/samuelfk)\
**Replies:** 0\
**Last updated:** [December 20, 2024, 9:51am UTC](https://forum.mautic.org/t/sharing-tracking-data-between-multiple-instances-of-same-contact-in-a-multi-domain-setup/34494 "2024-12-20T09:51:03Z")

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Hi, Some people use the same mautic instance for multiple domain and multiple organizations. We use two uniquie identifiers, one is a specific “contact\_owner” custom field. This allows our different organizations to hav…

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## [Mass sending with Mautic?](https://forum.mautic.org/t/mass-sending-with-mautic/15218)

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**Author:** [@lhpz](https://forum.mautic.org/u/lhpz)\
**Replies:** 8\
**Last updated:** [July 19, 2020, 5:57pm UTC](https://forum.mautic.org/t/mass-sending-with-mautic/15218 "2020-07-19T17:57:09Z")

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Dear Mautic Community, I’m a Mautic newbie who just did his first Mautic installation. I like the software so much that I’m considering using it both for: moderate/low volume marketing automation type emails sending s…

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## [Installing the Firebase Plugin for Mobile App Push Notification](https://forum.mautic.org/t/installing-the-firebase-plugin-for-mobile-app-push-notification/19999)

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**Author:** [@mikew](https://forum.mautic.org/u/mikew)\
**Replies:** 3\
**Last updated:** [December 11, 2024, 8:03am UTC](https://forum.mautic.org/t/installing-the-firebase-plugin-for-mobile-app-push-notification/19999 "2024-12-11T08:03:29Z")

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Hi Everyone. We have many clients that have apps and are running on firebase and obviously we wanted to integrate this with Mautic and have push notifications to mobile app inside campaigns. I went hunting to develop t…

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## [SuiteCRM - Mautic - Actual Situation](https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909)

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**Author:** [@marsl](https://forum.mautic.org/u/marsl)\
**Replies:** 27\
**Last updated:** [December 7, 2024, 12:58am UTC](https://forum.mautic.org/t/suitecrm-mautic-actual-situation/13909 "2024-12-07T00:58:20Z")

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Looking to Sync for SuiteCRM with Mautic I found the SugarCRM Plugin at Mautic as well as https://github.com/isleshocky77/suitecrm-mautic which needs https://github.com/isleshocky77/suitecrm-modules-installer What is th…

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## [Personal email template with buttons and so](https://forum.mautic.org/t/personal-email-template-with-buttons-and-so/25970)

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**Author:** [@xmontero](https://forum.mautic.org/u/xmontero)\
**Replies:** 4\
**Last updated:** [November 11, 2022, 8:35am UTC](https://forum.mautic.org/t/personal-email-template-with-buttons-and-so/25970 "2022-11-11T08:35:37Z")

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I’ve seen there’s a “Personal email” template. When I select it I start with a template that really looks a “normal email” being sent out but… When I want to add a button to it I can’t drop it! How can I add element…

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