# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=21 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 22 --- ## [Masking user data in Mautic](https://forum.mautic.org/t/masking-user-data-in-mautic/22307)
**Author:** [@yash](https://forum.mautic.org/u/yash)\ **Replies:** 0\ **Last updated:** [January 12, 2022, 4:43am UTC](https://forum.mautic.org/t/masking-user-data-in-mautic/22307 "2022-01-12T04:43:25Z")
My query was: does Mautic allow users to Mask their data? For example, the email ids and client ids are extremely sensitive and we wouldn’t want it to be a part of data breach. Hence, if Mautic allows us mask that data i… --- ## [Someone unsubscribes from mautic](https://forum.mautic.org/t/someone-unsubscribes-from-mautic/22293)
**Author:** [@amars](https://forum.mautic.org/u/amars)\ **Replies:** 1\ **Last updated:** [January 11, 2022, 5:34am UTC](https://forum.mautic.org/t/someone-unsubscribes-from-mautic/22293 "2022-01-11T05:34:01Z")
When someone unsubscribes from one segment, will he get unsubscribed from other segments or not? --- ## [Tracking in Mautic](https://forum.mautic.org/t/tracking-in-mautic/22212)
**Author:** [@amars](https://forum.mautic.org/u/amars)\ **Replies:** 4\ **Last updated:** [January 8, 2022, 5:44pm UTC](https://forum.mautic.org/t/tracking-in-mautic/22212 "2022-01-08T17:44:16Z")
Can we track the sources of leads in Mautic? For Eg: I have placed different forms on different web pages, now i want to track the sources of leads. How do i do that? Currently i am uble to track only the form id as sh… --- ## [Sending email every week?](https://forum.mautic.org/t/sending-email-every-week/22251)
**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\ **Replies:** 1\ **Last updated:** [January 6, 2022, 7:19am UTC](https://forum.mautic.org/t/sending-email-every-week/22251 "2022-01-06T07:19:40Z")
Does Mautic have an in-built way to send an email every week, preferrable via the Campaign module? I’d like to find a way to send an “Upcoming Events” email that gets sent, for example, every Friday. --- ## [Unable to import contact with csv file](https://forum.mautic.org/t/unable-to-import-contact-with-csv-file/22225)
**Author:** [@dibbal21](https://forum.mautic.org/u/dibbal21)\ **Replies:** 3\ **Last updated:** [January 5, 2022, 11:54am UTC](https://forum.mautic.org/t/unable-to-import-contact-with-csv-file/22225 "2022-01-05T11:54:50Z")
Hi , today i was unable to import contact with csv file on my mautic dashboard . I don’t know what things has caused this problem but before i always able to import contact . I used to import 100 mails/batch but nothing… --- ## [Google webfonts on grapeJS](https://forum.mautic.org/t/google-webfonts-on-grapejs/22222)
**Author:** [@nickbm](https://forum.mautic.org/u/nickbm)\ **Replies:** 1\ **Last updated:** [January 5, 2022, 7:37am UTC](https://forum.mautic.org/t/google-webfonts-on-grapejs/22222 "2022-01-05T07:37:08Z")
Hi ! Is it possible to use a google webfont on a template? I cannot find a way to edit the Header tag. Thanks Alex --- ## [Rebrandly & Mautic](https://forum.mautic.org/t/rebrandly-mautic/22235)
**Author:** [@nickbm](https://forum.mautic.org/u/nickbm)\ **Replies:** 0\ **Last updated:** [January 5, 2022, 2:46am UTC](https://forum.mautic.org/t/rebrandly-mautic/22235 "2022-01-05T02:46:34Z")
Hi! Can rebrandly be used to shorten URLs within an email? Any developer willing to do this for us? Thanks Nick --- ## [Mautic & Sendgrid X-SMTPAPI](https://forum.mautic.org/t/mautic-sendgrid-x-smtpapi/22214)
**Author:** [@nickbm](https://forum.mautic.org/u/nickbm)\ **Replies:** 0\ **Last updated:** [January 3, 2022, 11:10pm UTC](https://forum.mautic.org/t/mautic-sendgrid-x-smtpapi/22214 "2022-01-03T23:10:19Z")
Hi, I’m trying to integrate Mautic with Sendgrid. Sendgrid uses a json-formated X-SMTPAPI header to pass on data. For example, the following data will tell Sendgrid to use the template with id 30fa982b-b51c-47fe-ad7f-2… --- ## [Any way Mautic can track the failed payments on website?](https://forum.mautic.org/t/any-way-mautic-can-track-the-failed-payments-on-website/22188)
**Author:** [@amars](https://forum.mautic.org/u/amars)\ **Replies:** 2\ **Last updated:** [January 3, 2022, 2:27pm UTC](https://forum.mautic.org/t/any-way-mautic-can-track-the-failed-payments-on-website/22188 "2022-01-03T14:27:06Z")
Is there any way in which Mautic can track the failed payment on website and then we can send them an email reminding to make the payment? --- ## [How to show a focus item only to new user on the website](https://forum.mautic.org/t/how-to-show-a-focus-item-only-to-new-user-on-the-website/21941)
**Author:** [@amars](https://forum.mautic.org/u/amars)\ **Replies:** 9\ **Last updated:** [December 30, 2021, 7:27am UTC](https://forum.mautic.org/t/how-to-show-a-focus-item-only-to-new-user-on-the-website/21941 "2021-12-30T07:27:40Z")
Is anyone having a solution to show a focus item to new users only on the website? We want to show a focus item and capture the contact details only of new users visiting our website. --- ## [Send E-Mail using data from an forms input fields](https://forum.mautic.org/t/send-e-mail-using-data-from-an-forms-input-fields/17384)
**Author:** [@imog](https://forum.mautic.org/u/imog)\ **Replies:** 2\ **Last updated:** [December 27, 2021, 7:00am UTC](https://forum.mautic.org/t/send-e-mail-using-data-from-an-forms-input-fields/17384 "2021-12-27T07:00:50Z")
I’d like to ease the work of our sales department, which will send out an “offer of the day” or “product of the day” to a specific segment. The mail should be in the same layout (template) whith only the productname, the… --- ## [Issue with Focus Item](https://forum.mautic.org/t/issue-with-focus-item/22133)
**Author:** [@amars](https://forum.mautic.org/u/amars)\ **Replies:** 0\ **Last updated:** [December 23, 2021, 6:15am UTC](https://forum.mautic.org/t/issue-with-focus-item/22133 "2021-12-23T06:15:47Z")
Have added a form which downloads an asset in Focus Item (Modal). After a user downloads the asset the focus item widow should go away, but in my case it remains on the same page and user have to close it manually. … --- ## [Does Mautic store emails in spool in case of external SMTP?](https://forum.mautic.org/t/does-mautic-store-emails-in-spool-in-case-of-external-smtp/21901)
**Author:** [@ahmadmushtaq](https://forum.mautic.org/u/ahmadmushtaq)\ **Replies:** 2\ **Last updated:** [December 22, 2021, 10:57pm UTC](https://forum.mautic.org/t/does-mautic-store-emails-in-spool-in-case-of-external-smtp/21901 "2021-12-22T22:57:34Z")
Hello, Sorry for the noob question. Just wondering where does mautic store emails in quee in case of external SMTP? Are they in the DB or files? --- ## [Tracking Pixel only effect on the first email who opens it](https://forum.mautic.org/t/tracking-pixel-only-effect-on-the-first-email-who-opens-it/22107)
**Author:** [@vivousa](https://forum.mautic.org/u/vivousa)\ **Replies:** 0\ **Last updated:** [December 21, 2021, 5:35pm UTC](https://forum.mautic.org/t/tracking-pixel-only-effect-on-the-first-email-who-opens-it/22107 "2021-12-21T17:35:03Z")
Hi all, when sending and campaign with several emails, after opening the mail tracking is effecting only the first email who opened it. other emails are not affected at all. so only one email is tracked. how I can set… --- ## [Segment filtering](https://forum.mautic.org/t/segment-filtering/22085)
**Author:** [@amars](https://forum.mautic.org/u/amars)\ **Replies:** 2\ **Last updated:** [December 20, 2021, 11:13am UTC](https://forum.mautic.org/t/segment-filtering/22085 "2021-12-20T11:13:40Z")
I want to create a segment of Ex subscribers of our product but from 2020 I don’t want the Ex subscribers older than 2020. How can i do that? --- ## [Messed up my "confirmed" segment](https://forum.mautic.org/t/messed-up-my-confirmed-segment/22068)
**Author:** [@nickbm](https://forum.mautic.org/u/nickbm)\ **Replies:** 1\ **Last updated:** [December 19, 2021, 8:43pm UTC](https://forum.mautic.org/t/messed-up-my-confirmed-segment/22068 "2021-12-19T20:43:36Z")
Hi, I had a healthy “Confirmed” segment that held all the double opt-in subscribed and healthy emails. This segment was used to send out newsletters (last one was yesterday). I -mistakenly- added a filter to that list … --- ## [Do you use Campaigns or Channels\>Emails?](https://forum.mautic.org/t/do-you-use-campaigns-or-channels-emails/22056)
**Author:** [@mrusso81](https://forum.mautic.org/u/mrusso81)\ **Replies:** 2\ **Last updated:** [December 18, 2021, 1:31pm UTC](https://forum.mautic.org/t/do-you-use-campaigns-or-channels-emails/22056 "2021-12-18T13:31:36Z")
hey, I’d like to know how do you usually send stuff like newsletters. Is it all through campaign or through channels\>emails? Because in case of sending through Channels\>Emails there is no option to assign a tag in case… --- ## [7,000,000 Spam Traps](https://forum.mautic.org/t/7-000-000-spam-traps/16563)
**Author:** [@EJL](https://forum.mautic.org/u/EJL)\ **Replies:** 20\ **Last updated:** [December 18, 2021, 8:44am UTC](https://forum.mautic.org/t/7-000-000-spam-traps/16563 "2021-12-18T08:44:03Z")
I have a list of 7 million+ known spam traps that I’m scratching my head about putting to use in mautic. Id like to discuss the best way to implement an email quality control mechanism within mautic or as a part of data… --- ## [Mautic 4.0 Bounce management with aws ses](https://forum.mautic.org/t/mautic-4-0-bounce-management-with-aws-ses/22063)
**Author:** [@shyamalm](https://forum.mautic.org/u/shyamalm)\ **Replies:** 0\ **Last updated:** [December 18, 2021, 8:29am UTC](https://forum.mautic.org/t/mautic-4-0-bounce-management-with-aws-ses/22063 "2021-12-18T08:29:20Z")
Hi All, I am unable setup Bounce Management in Mautic 4.0 version. Even I am unable to import Exclusion list from excel data. Can anyone please guide on the same? --- ## [Email Campaign is not being sent](https://forum.mautic.org/t/email-campaign-is-not-being-sent/21082)
**Author:** [@ghalia](https://forum.mautic.org/u/ghalia)\ **Replies:** 4\ **Last updated:** [December 18, 2021, 8:26am UTC](https://forum.mautic.org/t/email-campaign-is-not-being-sent/21082 "2021-12-18T08:26:09Z")
Hello everyone; I’m trying to send email campaigns but is not being sent, simply the segment didn’t deliver any email, though I’ve tried it yesterday and it was working. Test emails are working as well. Any insights? … --- ## [Best practice for media/assets/cache/image directories in HA settings](https://forum.mautic.org/t/best-practice-for-media-assets-cache-image-directories-in-ha-settings/19729)
**Author:** [@131events](https://forum.mautic.org/u/131events)\ **Replies:** 6\ **Last updated:** [June 24, 2021, 3:31am UTC](https://forum.mautic.org/t/best-practice-for-media-assets-cache-image-directories-in-ha-settings/19729 "2021-06-24T03:31:31Z")
I’m working on deploying one of our Mautic deployments into an auto scaling group for HA setup to match our web servers. We run about 80k contacts so we’re not huge, but I prefer a fault tolerant/HA setup for whatever I… --- ## [How to show a focus item 5 times on website](https://forum.mautic.org/t/how-to-show-a-focus-item-5-times-on-website/22038)
**Author:** [@amars](https://forum.mautic.org/u/amars)\ **Replies:** 0\ **Last updated:** [December 16, 2021, 10:26am UTC](https://forum.mautic.org/t/how-to-show-a-focus-item-5-times-on-website/22038 "2021-12-16T10:26:14Z")
How to show a focus item 5 times on website --- ## [Contact doesn't get's removed from segment when he unsubscribed](https://forum.mautic.org/t/contact-doesnt-gets-removed-from-segment-when-he-unsubscribed/21938)
**Author:** [@amars](https://forum.mautic.org/u/amars)\ **Replies:** 1\ **Last updated:** [December 14, 2021, 3:41pm UTC](https://forum.mautic.org/t/contact-doesnt-gets-removed-from-segment-when-he-unsubscribed/21938 "2021-12-14T15:41:45Z")
How can we remove the contact from the segment when he unsubscribed himself through email? In my case when the contact is unsubscribed he gets added to the unsubscribers segment but remains in the old segment as well. --- ## [Possible to use {contactfield=custom} in Campaign field](https://forum.mautic.org/t/possible-to-use-contactfield-custom-in-campaign-field/21945)
**Author:** [@cjndubisi](https://forum.mautic.org/u/cjndubisi)\ **Replies:** 3\ **Last updated:** [December 14, 2021, 3:38pm UTC](https://forum.mautic.org/t/possible-to-use-contactfield-custom-in-campaign-field/21945 "2021-12-14T15:38:19Z")
Hello, I am trying to make a campaign condition where I can filter two contact field value. I have tried add {contactfield=custom\_varible} as value but it doesn’t work. Is this possible or am I missing something? --- ## [Does Mautic have Log4j embedded?](https://forum.mautic.org/t/does-mautic-have-log4j-embedded/22000)
**Author:** [@bob-herman](https://forum.mautic.org/u/bob-herman)\ **Replies:** 2\ **Last updated:** [December 13, 2021, 11:20pm UTC](https://forum.mautic.org/t/does-mautic-have-log4j-embedded/22000 "2021-12-13T23:20:46Z")
Does Mautic have Log4j embedded? --- ## [Use of multiple languages in campaigns](https://forum.mautic.org/t/use-of-multiple-languages-in-campaigns/21973)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 4\ **Last updated:** [December 11, 2021, 9:30pm UTC](https://forum.mautic.org/t/use-of-multiple-languages-in-campaigns/21973 "2021-12-11T21:30:43Z")
I’d guess in a campaign when watching the visit of a page, I should only select the main version of the landing page. However, it allows me to select each language version. Looks like I need to add all of them. However … --- ## [List of unsubscribed email from any user](https://forum.mautic.org/t/list-of-unsubscribed-email-from-any-user/8938)
**Author:** [@ravi](https://forum.mautic.org/u/ravi)\ **Replies:** 6\ **Last updated:** [December 9, 2021, 6:17pm UTC](https://forum.mautic.org/t/list-of-unsubscribed-email-from-any-user/8938 "2021-12-09T18:17:57Z")
Where can i get the list of the people, who unsubscribed the email? --- ## [How to send multiple emails (daily digest) based on select-multiple fields](https://forum.mautic.org/t/how-to-send-multiple-emails-daily-digest-based-on-select-multiple-fields/21707)
**Author:** [@cjndubisi](https://forum.mautic.org/u/cjndubisi)\ **Replies:** 8\ **Last updated:** [December 7, 2021, 7:23am UTC](https://forum.mautic.org/t/how-to-send-multiple-emails-daily-digest-based-on-select-multiple-fields/21707 "2021-12-07T07:23:55Z")
Hello everyone, I’m new to Mautic and I’m stuck. I run a job board at remoteafrica.io and I am attempting to migrate away from my current campaign provider. Use case: My users can subscribe to multiple job categories… --- ## [Ideal Enviro for mautic 4?](https://forum.mautic.org/t/ideal-enviro-for-mautic-4/21913)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 2\ **Last updated:** [December 6, 2021, 4:19pm UTC](https://forum.mautic.org/t/ideal-enviro-for-mautic-4/21913 "2021-12-06T16:19:45Z")
One of my mautics is getting too big for it’s current home and I need to move it. If I am going to move it makes sense to move it to a home that is the best balance of affordability and power. What is the ideal set up … --- ## [How to convert reguler MJLM template to installable landing page and email on mautic?](https://forum.mautic.org/t/how-to-convert-reguler-mjlm-template-to-installable-landing-page-and-email-on-mautic/21893)
**Author:** [@ekatronik](https://forum.mautic.org/u/ekatronik)\ **Replies:** 4\ **Last updated:** [December 5, 2021, 2:59pm UTC](https://forum.mautic.org/t/how-to-convert-reguler-mjlm-template-to-installable-landing-page-and-email-on-mautic/21893 "2021-12-05T14:59:34Z")
Hi All… It very interesting if we have many template design to send out to our subscriber. I found this site… Responsive Email Templates its a collection of many MJML template So if I want to convert a that template … [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=20) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=22)