# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=24

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 25

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## [What if the contact is pending to send email?](https://forum.mautic.org/t/what-if-the-contact-is-pending-to-send-email/20470)

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**Author:** [@jeel.krivy](https://forum.mautic.org/u/jeel.krivy)\
**Replies:** 1\
**Last updated:** [August 14, 2021, 5:18pm UTC](https://forum.mautic.org/t/what-if-the-contact-is-pending-to-send-email/20470 "2021-08-14T17:18:32Z")

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I have to send emails to the 112k contact segment but the limitation is 20k emails per day. so, if I send an email to the whole list will it automatically send to all the contact day by day?

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## [Amazon SES not sending my emails.](https://forum.mautic.org/t/amazon-ses-not-sending-my-emails/6207)

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**Author:** [@abhay](https://forum.mautic.org/u/abhay)\
**Replies:** 8\
**Last updated:** [August 14, 2021, 7:00am UTC](https://forum.mautic.org/t/amazon-ses-not-sending-my-emails/6207 "2021-08-14T07:00:33Z")

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I’ve read a lot of articles and watched a few videos but still can’t figure this out. My amazon SES account is not sending mautic campaign emails for some reason. When I test my opt-in form (single opt-in), I see tha…

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## [Online Monitoring](https://forum.mautic.org/t/online-monitoring/19281)

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**Author:** [@candidatehub](https://forum.mautic.org/u/candidatehub)\
**Replies:** 4\
**Last updated:** [August 12, 2021, 6:32pm UTC](https://forum.mautic.org/t/online-monitoring/19281 "2021-08-12T18:32:25Z")

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I came across this paragraph in the Mautic Docs: Other Online Monitoring There are several other ways to monitor contact activity and attach points to those activities. Website monitoring is only one way to track contac…

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## [Share your opinions on digital marketing experiences](https://forum.mautic.org/t/share-your-opinions-on-digital-marketing-experiences/20462)

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**Author:** [@silavapi](https://forum.mautic.org/u/silavapi)\
**Replies:** 0\
**Last updated:** [August 12, 2021, 5:19pm UTC](https://forum.mautic.org/t/share-your-opinions-on-digital-marketing-experiences/20462 "2021-08-12T17:19:06Z")

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Hi folks! Sharing this on behalf of a colleague from the UX team at Acquia: The User Experience team at Acquia are carrying out some research to learn more about marketers and the tools they are using. There is a shor…

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## [Help For Mautic Installation on Website Domain - 500 Internal Server Error](https://forum.mautic.org/t/help-for-mautic-installation-on-website-domain-500-internal-server-error/20435)

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**Author:** [@wisdomhealthco](https://forum.mautic.org/u/wisdomhealthco)\
**Replies:** 0\
**Last updated:** [August 11, 2021, 8:48am UTC](https://forum.mautic.org/t/help-for-mautic-installation-on-website-domain-500-internal-server-error/20435 "2021-08-11T08:48:57Z")

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Hi All, I’m Hareesh Edamadaka, Hyderabad, India. I have a domain wisdomhealth.in, tried to install mautic on my domain. I’m stuckup at the “mautic installation-database setup”. I have installed the mautic in public HTML…

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## [Customfield](https://forum.mautic.org/t/customfield/20345)

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**Author:** [@olasco12](https://forum.mautic.org/u/olasco12)\
**Replies:** 1\
**Last updated:** [August 10, 2021, 11:56am UTC](https://forum.mautic.org/t/customfield/20345 "2021-08-10T11:56:45Z")

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Mautic custom field not working on contact settings

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## [Campaign Setup](https://forum.mautic.org/t/campaign-setup/20408)

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**Author:** [@aquib](https://forum.mautic.org/u/aquib)\
**Replies:** 2\
**Last updated:** [August 9, 2021, 7:20am UTC](https://forum.mautic.org/t/campaign-setup/20408 "2021-08-09T07:20:19Z")

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Hello, I Want To Know What Does Green & Red Color Represent In Building Mautic Campaign.

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## [Rejoining Campaigns](https://forum.mautic.org/t/rejoining-campaigns/20371)

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**Author:** [@roblefko](https://forum.mautic.org/u/roblefko)\
**Replies:** 3\
**Last updated:** [August 5, 2021, 1:49pm UTC](https://forum.mautic.org/t/rejoining-campaigns/20371 "2021-08-05T13:49:16Z")

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Apologies if this is too basic a question, but I haven’t seen an obvious answer elsewhere. I’m creating a campaign that will invite new volunteers for my nonprofit to a training session. If they click on a link in the em…

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## [Email stats](https://forum.mautic.org/t/email-stats/20361)

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**Author:** [@Pegasus](https://forum.mautic.org/u/Pegasus)\
**Replies:** 0\
**Last updated:** [August 4, 2021, 2:22pm UTC](https://forum.mautic.org/t/email-stats/20361 "2021-08-04T14:22:05Z")

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Your software My Mautic version is: 3.3.3 Your question My question is: We have configured Mautic campaigns so that each Campaign can include one/multiple Emails. We have also ensured we can track Opened emails and R…

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## [Any updates on V4 general release? Clarification in the docs?](https://forum.mautic.org/t/any-updates-on-v4-general-release-clarification-in-the-docs/20337)

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**Author:** [@aglyons](https://forum.mautic.org/u/aglyons)\
**Replies:** 2\
**Last updated:** [August 2, 2021, 2:41pm UTC](https://forum.mautic.org/t/any-updates-on-v4-general-release-clarification-in-the-docs/20337 "2021-08-02T14:41:20Z")

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I totally understand that covid has ground the world to a halt. I also see that the general release date for v4 was back on 24th May 2021. Is there any update on how v4 is coming along? I’m trying to work with the new …

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## [Anything related to SuiteCRM or SugarCRM](https://forum.mautic.org/t/anything-related-to-suitecrm-or-sugarcrm/19871)

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**Author:** [@sarthak](https://forum.mautic.org/u/sarthak)\
**Replies:** 4\
**Last updated:** [August 3, 2021, 5:53am UTC](https://forum.mautic.org/t/anything-related-to-suitecrm-or-sugarcrm/19871 "2021-08-03T05:53:18Z")

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I can help you to fix any query related to the SuiteCRM and SugarCRM from installing to integrating any application on it. Feel free to ask me

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## [Mautic custom field](https://forum.mautic.org/t/mautic-custom-field/20321)

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**Author:** [@olasco12](https://forum.mautic.org/u/olasco12)\
**Replies:** 1\
**Last updated:** [August 2, 2021, 5:06pm UTC](https://forum.mautic.org/t/mautic-custom-field/20321 "2021-08-02T17:06:04Z")

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Hi, I have installed mautic 3.3.3, set up everything but trying to add custom fields, set it up on contact settings, What i saw was " The site is currently offline due to encountering an error. If the problem persists, …

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## [Validation In Mautic Form](https://forum.mautic.org/t/validation-in-mautic-form/20303)

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**Author:** [@aquib](https://forum.mautic.org/u/aquib)\
**Replies:** 6\
**Last updated:** [August 2, 2021, 4:55pm UTC](https://forum.mautic.org/t/validation-in-mautic-form/20303 "2021-08-02T16:55:43Z")

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Hello Want To Know How Can I Add Validation In Email Address In Mautic Form i.e I Want To Add Validation Like Only Domain Emails Is Allowed Like info@mohdaquib.com & No Gmail Id’s Are Allowed. How Can I Achieve That …

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## [Question: Zapier, Integromat or Integrately](https://forum.mautic.org/t/question-zapier-integromat-or-integrately/20329)

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**Author:** [@miamiman](https://forum.mautic.org/u/miamiman)\
**Replies:** 2\
**Last updated:** [July 31, 2021, 10:48pm UTC](https://forum.mautic.org/t/question-zapier-integromat-or-integrately/20329 "2021-07-31T22:48:14Z")

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Hello people, Trying to figure out if via any of the above applications (or others) you can add points to Mautic contacts current point total. For example: If a contact opens an email via Mailchimp or engages in chat v…

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## [SMS Replies via Twilio Webhook](https://forum.mautic.org/t/sms-replies-via-twilio-webhook/20240)

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**Author:** [@ericgr](https://forum.mautic.org/u/ericgr)\
**Replies:** 4\
**Last updated:** [July 29, 2021, 5:58pm UTC](https://forum.mautic.org/t/sms-replies-via-twilio-webhook/20240 "2021-07-29T17:58:40Z")

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Mautic 3.3.3, ec2 server, ubuntu 20.4, apache Does anyone know if you need to turn something on in order to RECEIVE sms replies via twilio? I followed the instructions here: SMS Text Messages | Mautic for setting up t…

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## [Converting HTML Pages To Mautic Theme](https://forum.mautic.org/t/converting-html-pages-to-mautic-theme/20289)

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**Author:** [@aquib](https://forum.mautic.org/u/aquib)\
**Replies:** 4\
**Last updated:** [July 29, 2021, 4:44am UTC](https://forum.mautic.org/t/converting-html-pages-to-mautic-theme/20289 "2021-07-29T04:44:06Z")

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Hello I Want To Know If I Can Convert My HTML Landing Pages/ Email Template To Mautic Template. Basically Converting It To Drag & Drop Template

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## [Add point workflow from purchase history](https://forum.mautic.org/t/add-point-workflow-from-purchase-history/20259)

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**Author:** [@zayaz](https://forum.mautic.org/u/zayaz)\
**Replies:** 3\
**Last updated:** [July 28, 2021, 6:51am UTC](https://forum.mautic.org/t/add-point-workflow-from-purchase-history/20259 "2021-07-28T06:51:09Z")

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Hi ,I have a use case in Mautic for ecommerce transaction. eg. I need to add 5 points to customer for every $10 in “LTV” field of the customer. so customer A , LTV $100, so his point total will be 50, if he buy ag…

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## [Text Messages In Mautic](https://forum.mautic.org/t/text-messages-in-mautic/20271)

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**Author:** [@aquib](https://forum.mautic.org/u/aquib)\
**Replies:** 8\
**Last updated:** [July 27, 2021, 11:58am UTC](https://forum.mautic.org/t/text-messages-in-mautic/20271 "2021-07-27T11:58:18Z")

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My Mautic Shows This Error Whenever I Clicks On Text Message Section In Mautic. I Have Already Configured Twilio Plugin With Mautic. Can Anyone Help Me In This Error.

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## [Emails are not triggering from the campaign](https://forum.mautic.org/t/emails-are-not-triggering-from-the-campaign/20258)

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**Author:** [@aayan2010](https://forum.mautic.org/u/aayan2010)\
**Replies:** 16\
**Last updated:** [July 26, 2021, 11:59am UTC](https://forum.mautic.org/t/emails-are-not-triggering-from-the-campaign/20258 "2021-07-26T11:59:51Z")

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Hi, I am able to send out individual emails from Mautic however through a Campaign the email is not going out. Below are the configuration of my cron job: 0,10,20,30,40,50 \* \* \* \* php /home/ubuntu/www/xxx/htdocs/bin/…

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## [Migrating mautic but can't get it use the new path on the new server for cache etc](https://forum.mautic.org/t/migrating-mautic-but-cant-get-it-use-the-new-path-on-the-new-server-for-cache-etc/16792)

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**Author:** [@robm](https://forum.mautic.org/u/robm)\
**Replies:** 2\
**Last updated:** [July 26, 2021, 9:37am UTC](https://forum.mautic.org/t/migrating-mautic-but-cant-get-it-use-the-new-path-on-the-new-server-for-cache-etc/16792 "2021-07-26T09:37:25Z")

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Needing help community. I am moving a few mautics to a new server. I have done this before with out issue. I even wrote a guide here on slack on how to do it. But this time it won’t work. It seems the path to the various…

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## [Email Preheaders?](https://forum.mautic.org/t/email-preheaders/9213)

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**Author:** [@theatereleven](https://forum.mautic.org/u/theatereleven)\
**Replies:** 9\
**Last updated:** [July 24, 2021, 9:43am UTC](https://forum.mautic.org/t/email-preheaders/9213 "2021-07-24T09:43:36Z")

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I’m not seeing how to implement/modify email preheaders. Can anyone point me in the right direction? Google search didn’t provide an answer. Thanks!

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## [I want to report people added to a segment between two dates](https://forum.mautic.org/t/i-want-to-report-people-added-to-a-segment-between-two-dates/12571)

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**Author:** [@rgbguy](https://forum.mautic.org/u/rgbguy)\
**Replies:** 4\
**Last updated:** [July 19, 2021, 9:01am UTC](https://forum.mautic.org/t/i-want-to-report-people-added-to-a-segment-between-two-dates/12571 "2021-07-19T09:01:41Z")

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Okay I have chosen the data source -\> Contacts: Segment Membership I go to the data table and I can see no way of sorting a specific segment by a specific set of dates. This seems like it should be do able maybe I am …

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## [Alternate option to connect forms build within elementor](https://forum.mautic.org/t/alternate-option-to-connect-forms-build-within-elementor/20182)

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**Author:** [@cadentic](https://forum.mautic.org/u/cadentic)\
**Replies:** 1\
**Last updated:** [July 16, 2021, 1:44pm UTC](https://forum.mautic.org/t/alternate-option-to-connect-forms-build-within-elementor/20182 "2021-07-16T13:44:10Z")

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Does anyone know about an alternate plugin of the above? These errors are showing in the log: Steps I have tried to fix the problem:

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## [Question about campaign builder hierarchy](https://forum.mautic.org/t/question-about-campaign-builder-hierarchy/20097)

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**Author:** [@floeby](https://forum.mautic.org/u/floeby)\
**Replies:** 4\
**Last updated:** [July 14, 2021, 4:54am UTC](https://forum.mautic.org/t/question-about-campaign-builder-hierarchy/20097 "2021-07-14T04:54:07Z")

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Hi, I’m new here (and new at Mautic) so bit of a noob and please bear with me :wink: I want to start a referral campaign and have installed Mautic and the referral plugin by Simcen. Working in the campaign builder to …

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## [Error connecting to the aws ses with sns](https://forum.mautic.org/t/error-connecting-to-the-aws-ses-with-sns/19961)

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**Author:** [@cadentic](https://forum.mautic.org/u/cadentic)\
**Replies:** 11\
**Last updated:** [July 8, 2021, 3:11am UTC](https://forum.mautic.org/t/error-connecting-to-the-aws-ses-with-sns/19961 "2021-07-08T03:11:39Z")

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hi I am connecting through programmatic access API. NS provider Cloudflare endpoint i specified during the creation of SNS topic and subscription is : https://mautic.domain.com:2087/mailer/amazon\_api/callback but AWS…

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## [Login is not working](https://forum.mautic.org/t/login-is-not-working/20095)

<div class="topic-metadata">

**Author:** [@vivekshekar](https://forum.mautic.org/u/vivekshekar)\
**Replies:** 2\
**Last updated:** [July 7, 2021, 11:48am UTC](https://forum.mautic.org/t/login-is-not-working/20095 "2021-07-07T11:48:07Z")

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I did clear cache from the below command php app/console cache:clear After that I cannot be able to login back to mautic. I see the login page normally but when I enter username and password it is not working. I see …

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## [Resend web and mobile notifications for undelivered](https://forum.mautic.org/t/resend-web-and-mobile-notifications-for-undelivered/20098)

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**Author:** [@d\_wathi](https://forum.mautic.org/u/d_wathi)\
**Replies:** 0\
**Last updated:** [July 7, 2021, 10:08am UTC](https://forum.mautic.org/t/resend-web-and-mobile-notifications-for-undelivered/20098 "2021-07-07T10:08:42Z")

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Dear Experts: if we use one signal for web & push notifications and run the campaign, it may so happen for set of users which would not deliver due to their mobile phones switched off or no internet on their device at t…

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## [Webflow site with Mautic on different domain?](https://forum.mautic.org/t/webflow-site-with-mautic-on-different-domain/18333)

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**Author:** [@navids](https://forum.mautic.org/u/navids)\
**Replies:** 4\
**Last updated:** [July 3, 2021, 5:48am UTC](https://forum.mautic.org/t/webflow-site-with-mautic-on-different-domain/18333 "2021-07-03T05:48:43Z")

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Hi am going to use webflow hosting for my website (e.g. mysite.com) - webflow doesnt give you server access it is a custom hosting solution I believe. I will have mautic on my own domain with my webhost (e.g. mypersonal…

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## [How to serve first party cookies with Mautic - one instance, several domains](https://forum.mautic.org/t/how-to-serve-first-party-cookies-with-mautic-one-instance-several-domains/12406)

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**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Replies:** 26\
**Last updated:** [June 30, 2021, 7:27am UTC](https://forum.mautic.org/t/how-to-serve-first-party-cookies-with-mautic-one-instance-several-domains/12406 "2021-06-30T07:27:06Z")

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Hi, if you use different domains (e.g. for marketing purposes) and one Mautic instance there is one raising problem: You serve 3rd party cookies, which will automatically be blocked by Firefox already and Chrome soon. H…

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## [Email Dynamic content using external xml file](https://forum.mautic.org/t/email-dynamic-content-using-external-xml-file/20008)

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**Author:** [@arcmedia](https://forum.mautic.org/u/arcmedia)\
**Replies:** 1\
**Last updated:** [June 30, 2021, 6:38am UTC](https://forum.mautic.org/t/email-dynamic-content-using-external-xml-file/20008 "2021-06-30T06:38:53Z")

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Hi all, i was wondering if there is a way to use an external xml file in a dynamic content block or an email itself. I have a client that would like to use a xml file to save the email data, e.g. an special offer for e…

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