# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=25 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 26 --- ## [Watermarking Assets and protecting direct download (dynamic links)](https://forum.mautic.org/t/watermarking-assets-and-protecting-direct-download-dynamic-links/20021)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 0\ **Last updated:** [June 30, 2021, 6:06am UTC](https://forum.mautic.org/t/watermarking-assets-and-protecting-direct-download-dynamic-links/20021 "2021-06-30T06:06:43Z")
Hi there, did anyone implement a solution, where PDF assets will dynamically get a watermark as ID embedded into the document? This would also require to have a more dynamic URL to download the asset. --- ## [Aws sns for sms and with cognito login MFA](https://forum.mautic.org/t/aws-sns-for-sms-and-with-cognito-login-mfa/20017)
**Author:** [@cadentic](https://forum.mautic.org/u/cadentic)\ **Replies:** 0\ **Last updated:** [June 29, 2021, 10:15pm UTC](https://forum.mautic.org/t/aws-sns-for-sms-and-with-cognito-login-mfa/20017 "2021-06-29T22:15:40Z")
hi I am confused at some points but I am not very sure about it how can we use SMS and notification functionality in mautic. my mautic instance is in Asian region and ses region is ohio. is there any plugin available. … --- ## [How to create a reminder campaign based on a variable future date?](https://forum.mautic.org/t/how-to-create-a-reminder-campaign-based-on-a-variable-future-date/20003)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 2\ **Last updated:** [June 29, 2021, 3:21pm UTC](https://forum.mautic.org/t/how-to-create-a-reminder-campaign-based-on-a-variable-future-date/20003 "2021-06-29T15:21:45Z")
I am building a campaign for a client. The funnel gets people to book a 30min slot via something like calendly (I am not fussy on what calendar booking tool to use) I want to create a campaign that will send reminder em… --- ## [Diferent Labels/Names for Preference centre segments](https://forum.mautic.org/t/diferent-labels-names-for-preference-centre-segments/19943)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 0\ **Last updated:** [June 23, 2021, 3:01pm UTC](https://forum.mautic.org/t/diferent-labels-names-for-preference-centre-segments/19943 "2021-06-23T15:01:02Z")
I see the preference centre uses the alias name for the segments. Is there a way to present different names as labels in the preference centre? Ie I have a segment called “everyone” by alias but I would prefer the prefer… --- ## [Errors in crontab file, can’t install](https://forum.mautic.org/t/errors-in-crontab-file-can-t-install/19909)
**Author:** [@joselobo](https://forum.mautic.org/u/joselobo)\ **Replies:** 5\ **Last updated:** [June 20, 2021, 11:33am UTC](https://forum.mautic.org/t/errors-in-crontab-file-can-t-install/19909 "2021-06-20T11:33:43Z")
I can’t install cron jobs, always with the following error: “cron-jobs.txt”:4: bad minute errors in crontab file, can’t install. What can it be? I’m using ubuntu 20.04 PHP 7.3 and MySQL 5.7 --- ## [Mautic Training](https://forum.mautic.org/t/mautic-training/5945)
**Author:** [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Replies:** 12\ **Last updated:** [June 16, 2021, 2:04pm UTC](https://forum.mautic.org/t/mautic-training/5945 "2021-06-16T14:04:27Z")
Hi @dbhurley can you create a webinar or traning class for the community since parts of the user register in mautic.org are more oriented to setup Mautic (im include in that part) but since i have Mautic runing perfect … --- ## [3 separate businesses - pros and cons of various Mautic installation configurations](https://forum.mautic.org/t/3-separate-businesses-pros-and-cons-of-various-mautic-installation-configurations/15105)
**Author:** [@django](https://forum.mautic.org/u/django)\ **Replies:** 6\ **Last updated:** [June 11, 2021, 4:05am UTC](https://forum.mautic.org/t/3-separate-businesses-pros-and-cons-of-various-mautic-installation-configurations/15105 "2021-06-11T04:05:27Z")
I have three unrelated seaparate buisnesses - I am starting anew with Mautic 3.0.1 and no history. I would rather avoid the work, cost and support of running three instances of Mautic but I am getting the feeling that t… --- ## [Estimated date for "agencies" verison](https://forum.mautic.org/t/estimated-date-for-agencies-verison/3691)
**Author:** [@robertofernandes](https://forum.mautic.org/u/robertofernandes)\ **Replies:** 10\ **Last updated:** [June 11, 2021, 3:59am UTC](https://forum.mautic.org/t/estimated-date-for-agencies-verison/3691 "2021-06-11T03:59:48Z")
Hi, a few weeks a go I read about an “agencies edition” for mautic, that would me structured to be able to manage multiple clients in one mautic installation. Is there an estimated date for this feature be available? … --- ## [Agency Mautic](https://forum.mautic.org/t/agency-mautic/4576)
**Author:** [@buckhornmktg](https://forum.mautic.org/u/buckhornmktg)\ **Replies:** 2\ **Last updated:** [June 11, 2021, 3:46am UTC](https://forum.mautic.org/t/agency-mautic/4576 "2021-06-11T03:46:15Z")
@giam, what’s your email address? I’ll send some info over about the agency platform. I can be reached at steve@buckhorn.marketing. Thanks. Steve Shaw. --- ## [Agency Version](https://forum.mautic.org/t/agency-version/5464)
**Author:** [@roobensvieira](https://forum.mautic.org/u/roobensvieira)\ **Replies:** 3\ **Last updated:** [June 11, 2021, 3:45am UTC](https://forum.mautic.org/t/agency-version/5464 "2021-06-11T03:45:22Z")
Hi man! I´ve sent you a mail message regarding to the Agency version. Please confirm you´ve received it tks in advance! Rubens --- ## [Manage multiple Mautic installations (Agency/SAAS)](https://forum.mautic.org/t/manage-multiple-mautic-installations-agency-saas/4292)
**Author:** [@buckhornmktg](https://forum.mautic.org/u/buckhornmktg)\ **Replies:** 13\ **Last updated:** [June 11, 2021, 2:43am UTC](https://forum.mautic.org/t/manage-multiple-mautic-installations-agency-saas/4292 "2021-06-11T02:43:33Z")
Hi Everyone, I’ve been getting a number of calls from other agencies asking how we are managing and branding multiple Mautic installations. In short, we just clone a default Mautic installation and update a few of t… --- ## [Mautic as a SaaS](https://forum.mautic.org/t/mautic-as-a-saas/6798)
**Author:** [@jasonec](https://forum.mautic.org/u/jasonec)\ **Replies:** 2\ **Last updated:** [June 11, 2021, 2:34am UTC](https://forum.mautic.org/t/mautic-as-a-saas/6798 "2021-06-11T02:34:36Z")
David, I was just introduced to Mautic today and I am totally blown away (and I have only gotten through the intro video and some of the forum). I had one question (so far). I have seen in the forum that you se… --- ## [Multi-company instance](https://forum.mautic.org/t/multi-company-instance/16452)
**Author:** [@marcink](https://forum.mautic.org/u/marcink)\ **Replies:** 4\ **Last updated:** [June 11, 2021, 2:07am UTC](https://forum.mautic.org/t/multi-company-instance/16452 "2021-06-11T02:07:20Z")
Hello, I was wondering if it’s possible to perform one installation of mautic and use it for different clients. I have some companies that have need of this kind of service. Should I create a separate installations for … --- ## [Automate deployement & setting of Mautic](https://forum.mautic.org/t/automate-deployement-setting-of-mautic/19795)
**Author:** [@zayaz](https://forum.mautic.org/u/zayaz)\ **Replies:** 1\ **Last updated:** [June 10, 2021, 12:34pm UTC](https://forum.mautic.org/t/automate-deployement-setting-of-mautic/19795 "2021-06-10T12:34:38Z")
Hi, what is the best solution //stacks / tools, to deploy and provision multiple instance of mautic ? I would like to setup Mautic instance in minutes, with different configuration including all provisioning of SSL, dom… --- ## [Region selection](https://forum.mautic.org/t/region-selection/7724)
**Author:** [@jaroslav.huss](https://forum.mautic.org/u/jaroslav.huss)\ **Replies:** 5\ **Last updated:** [June 10, 2021, 11:03am UTC](https://forum.mautic.org/t/region-selection/7724 "2021-06-10T11:03:04Z")
Hi, can anyone help me how to set up a form where user can select eighter Country and eighter his region? For example - Country = “Czech Republic”, Region = “Jihomoravsky Kraj”. I can not find the solution and … --- ## [Recommendation on service to send email](https://forum.mautic.org/t/recommendation-on-service-to-send-email/14295)
**Author:** [@gregorybrad](https://forum.mautic.org/u/gregorybrad)\ **Replies:** 14\ **Last updated:** [June 3, 2021, 9:45am UTC](https://forum.mautic.org/t/recommendation-on-service-to-send-email/14295 "2021-06-03T09:45:04Z")
We are currently using Amazon SES. It’s slow. Very slow. Has anyone got recommendation on a service provider or setup that will allow us to send emails out faster than Amazon SES? --- ## [Does mautic provide push app analytics](https://forum.mautic.org/t/does-mautic-provide-push-app-analytics/19713)
**Author:** [@anuja\_neelwarne](https://forum.mautic.org/u/anuja_neelwarne)\ **Replies:** 0\ **Last updated:** [June 2, 2021, 1:26pm UTC](https://forum.mautic.org/t/does-mautic-provide-push-app-analytics/19713 "2021-06-02T13:26:59Z")
I am using mautic 3.0 wherein I can find the analytics of SMS/Emails like Emails read/opened etc. So does mautic also provide the analytics of ‘push notifications’ like how many notifications are sent, how many are read,… --- ## [Using Mautic Campaigns to Improve Lead Conversions](https://forum.mautic.org/t/using-mautic-campaigns-to-improve-lead-conversions/19592)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 7\ **Last updated:** [June 1, 2021, 7:01am UTC](https://forum.mautic.org/t/using-mautic-campaigns-to-improve-lead-conversions/19592 "2021-06-01T07:01:31Z")
Hi All, Over the past few months we have been asked repeatedly if there is a way that Mautic can assist in the sales cycle of our clients. So we used points, page visits and campaigns to do this giving our customers an… --- ## [Campaign Language](https://forum.mautic.org/t/campaign-language/16684)
**Author:** [@codes9](https://forum.mautic.org/u/codes9)\ **Replies:** 9\ **Last updated:** [May 30, 2021, 11:16am UTC](https://forum.mautic.org/t/campaign-language/16684 "2021-05-30T11:16:43Z")
I have contacts setup with preferred localle and email messages in 2 languages. If I send such an email to a user individually in Mautic the right language gets sent. But if I send through a campaign English is sent by … --- ## [Multiple emails for a contact](https://forum.mautic.org/t/multiple-emails-for-a-contact/19646)
**Author:** [@Pegasus](https://forum.mautic.org/u/Pegasus)\ **Replies:** 1\ **Last updated:** [May 28, 2021, 2:56pm UTC](https://forum.mautic.org/t/multiple-emails-for-a-contact/19646 "2021-05-28T14:56:29Z")
Hi! Is it possible to associate multiple email addresses to 1 contact? I would like to select which email address is the one that I want to contact. Is this possible? Thanks ! --- ## [Delete my Mautic account](https://forum.mautic.org/t/delete-my-mautic-account/19648)
**Author:** [@briba](https://forum.mautic.org/u/briba)\ **Replies:** 0\ **Last updated:** [May 28, 2021, 1:12pm UTC](https://forum.mautic.org/t/delete-my-mautic-account/19648 "2021-05-28T13:12:29Z")
Hello, My email account will be deleted. So I want to delete my Mautic account. As a suggestion, it may be interesting to create a topic only for users which want to delete their account. --- ## [How would you learn to use Mautic - feedback needed](https://forum.mautic.org/t/how-would-you-learn-to-use-mautic-feedback-needed/19412)
**Author:** [@joeyk](https://forum.mautic.org/u/joeyk)\ **Replies:** 20\ **Last updated:** [May 28, 2021, 10:09am UTC](https://forum.mautic.org/t/how-would-you-learn-to-use-mautic-feedback-needed/19412 "2021-05-28T10:09:52Z")
Hello, On last week’s Mautic Helpdesk we talked about the difficulty of getting pro in Mautic and learning all the tips and tricks. We also did a little brainstorming on how to teach Mautic better. We came up with a lis… --- ## [Any slick ideas for moving all your Custom Fields to a new site](https://forum.mautic.org/t/any-slick-ideas-for-moving-all-your-custom-fields-to-a-new-site/19639)
**Author:** [@tommytx123](https://forum.mautic.org/u/tommytx123)\ **Replies:** 0\ **Last updated:** [May 28, 2021, 3:01am UTC](https://forum.mautic.org/t/any-slick-ideas-for-moving-all-your-custom-fields-to-a-new-site/19639 "2021-05-28T03:01:03Z")
I am about to take on the humongous task of taking 4 pages of custom fields to another site and just wondered if anyone has experienced that. Is there a possibility of: Exporting and importing Move tables on custom fi… --- ## [A course on how to set up and use Mautic for non techies?](https://forum.mautic.org/t/a-course-on-how-to-set-up-and-use-mautic-for-non-techies/19579)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 2\ **Last updated:** [May 25, 2021, 6:57am UTC](https://forum.mautic.org/t/a-course-on-how-to-set-up-and-use-mautic-for-non-techies/19579 "2021-05-25T06:57:46Z")
Hi, I have been using Mautic almost since the very beginning. It’s been an amazing and often frustrating journey. I am trying to gauge if there would be any interest in a course on how to set up and use Mautic, specifi… --- ## [Can you use Mautic for CMS site news items (create news item in Mautic and display it on CMS page)?](https://forum.mautic.org/t/can-you-use-mautic-for-cms-site-news-items-create-news-item-in-mautic-and-display-it-on-cms-page/19477)
**Author:** [@poetry](https://forum.mautic.org/u/poetry)\ **Replies:** 0\ **Last updated:** [May 16, 2021, 5:01pm UTC](https://forum.mautic.org/t/can-you-use-mautic-for-cms-site-news-items-create-news-item-in-mautic-and-display-it-on-cms-page/19477 "2021-05-16T17:01:10Z")
Hello, I would like to let my editors submit news posts via Mautic and after they create the news post it would be displayed on the webpage and they would also send email with that news post to relevant contacts. I don… --- ## [Previous version of Mautic 3.3.2](https://forum.mautic.org/t/previous-version-of-mautic-3-3-2/19017)
**Author:** [@freddy](https://forum.mautic.org/u/freddy)\ **Replies:** 1\ **Last updated:** [May 16, 2021, 4:35pm UTC](https://forum.mautic.org/t/previous-version-of-mautic-3-3-2/19017 "2021-05-16T16:35:31Z")
Hello, I would like to know how to get older versions of Mautic. I installed version 3.3.2 but I have problems saving the emails. at mautic.org I can only download Mautic version 3.3.2. --- ## [Is it possible to change data (time left) in email relative to first email sent](https://forum.mautic.org/t/is-it-possible-to-change-data-time-left-in-email-relative-to-first-email-sent/19459)
**Author:** [@notmyfirstid](https://forum.mautic.org/u/notmyfirstid)\ **Replies:** 0\ **Last updated:** [May 14, 2021, 8:40am UTC](https://forum.mautic.org/t/is-it-possible-to-change-data-time-left-in-email-relative-to-first-email-sent/19459 "2021-05-14T08:40:41Z")
Hello, I am sending an email to a segment of contact, which offers discount on particular service. We want to notify users for next 30 days after they receive their first email, about the time left to claim the discoun… --- ## [Dynamic Focus Item Not Firing](https://forum.mautic.org/t/dynamic-focus-item-not-firing/13309)
**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\ **Replies:** 4\ **Last updated:** [May 13, 2021, 3:24pm UTC](https://forum.mautic.org/t/dynamic-focus-item-not-firing/13309 "2021-05-13T15:24:01Z")
This is probably user error/lack of understanding, but to me, something isn’t working as I think it’s supposed to… This is set up on a Wordpress site using the Mautic Plugin. I want to display a focus item based on a f… --- ## [Mautic contact tracking custom field number value 0 is not updated](https://forum.mautic.org/t/mautic-contact-tracking-custom-field-number-value-0-is-not-updated/19436)
**Author:** [@notmyfirstid](https://forum.mautic.org/u/notmyfirstid)\ **Replies:** 6\ **Last updated:** [May 13, 2021, 8:16am UTC](https://forum.mautic.org/t/mautic-contact-tracking-custom-field-number-value-0-is-not-updated/19436 "2021-05-13T08:16:31Z")
Hello, I am tracking leads with contact tracking. I have added their email, username and number of files hosted with us. We send email based on number of files threshold. For files\_counts we have set custom fields with… --- ## [Send an email with a list of contacts in body](https://forum.mautic.org/t/send-an-email-with-a-list-of-contacts-in-body/19407)
**Author:** [@maxemojo](https://forum.mautic.org/u/maxemojo)\ **Replies:** 1\ **Last updated:** [May 10, 2021, 3:06pm UTC](https://forum.mautic.org/t/send-an-email-with-a-list-of-contacts-in-body/19407 "2021-05-10T15:06:45Z")
I want to send a daily email to a salesperson with a list of contacts (name and phone number) whose birthday it is on the day. The salesperson will then phone the contact to wish them Happy birthday. Is this possible? … [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=24) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=26)