# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=26

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 27

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## [Please help me with this!](https://forum.mautic.org/t/please-help-me-with-this/19391)

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**Author:** [@torabi142003](https://forum.mautic.org/u/torabi142003)\
**Replies:** 1\
**Last updated:** [May 9, 2021, 1:04pm UTC](https://forum.mautic.org/t/please-help-me-with-this/19391 "2021-05-09T13:04:01Z")

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Hi Guys, My system: Ubuntu 18.04 PHP Version 7.4.18 Apache 2.0 Handler I am trying to run this: It just doesnt work. I have no idea what to do :frowning: Other commands seem to be fine. For example this works: …

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## [Can I add options in Lookup or Select multiple type custom field "on the go" through API or tracking pixel?](https://forum.mautic.org/t/can-i-add-options-in-lookup-or-select-multiple-type-custom-field-on-the-go-through-api-or-tracking-pixel/19276)

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**Author:** [@namratasaun](https://forum.mautic.org/u/namratasaun)\
**Replies:** 0\
**Last updated:** [April 29, 2021, 5:07pm UTC](https://forum.mautic.org/t/can-i-add-options-in-lookup-or-select-multiple-type-custom-field-on-the-go-through-api-or-tracking-pixel/19276 "2021-04-29T17:07:00Z")

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I am using lookup and select multiple data types for custom field. My problem with both these types is that i have to add pre-defined options in them Is there any way I can add options on the go (impromptu) using API o…

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## [Difference between select data type and look up data type in custom fields](https://forum.mautic.org/t/difference-between-select-data-type-and-look-up-data-type-in-custom-fields/19275)

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**Author:** [@namratasaun](https://forum.mautic.org/u/namratasaun)\
**Replies:** 0\
**Last updated:** [April 29, 2021, 4:59pm UTC](https://forum.mautic.org/t/difference-between-select-data-type-and-look-up-data-type-in-custom-fields/19275 "2021-04-29T16:59:12Z")

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What is the difference between select data type and look up data type in custom fields

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## [What is the general state of Mautic](https://forum.mautic.org/t/what-is-the-general-state-of-mautic/19085)

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**Author:** [@JoPitts](https://forum.mautic.org/u/JoPitts)\
**Replies:** 6\
**Last updated:** [April 27, 2021, 10:31am UTC](https://forum.mautic.org/t/what-is-the-general-state-of-mautic/19085 "2021-04-27T10:31:13Z")

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Hi there. I’ve experimented with Mautic in the past (maybe three years ago), but found it a bit to buggy/lacking in user friendliness to be a compelling option. That being said, I’ve never given up - just bided my time…

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## [Dynamic Content CSS?](https://forum.mautic.org/t/dynamic-content-css/16083)

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**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\
**Replies:** 1\
**Last updated:** [April 25, 2021, 8:47pm UTC](https://forum.mautic.org/t/dynamic-content-css/16083 "2021-04-25T20:47:19Z")

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I am starting to play more with Dynamic Content. From what I have seen, you can only assign in-line styles to dynamic content. This is a no-go in terms of responsive design, since we can’t use media queries. How do we u…

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## [Images in media not showing](https://forum.mautic.org/t/images-in-media-not-showing/19062)

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**Author:** [@glocalmission](https://forum.mautic.org/u/glocalmission)\
**Replies:** 5\
**Last updated:** [April 23, 2021, 3:02pm UTC](https://forum.mautic.org/t/images-in-media-not-showing/19062 "2021-04-23T15:02:12Z")

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src="//mejs/NewFolder/142936986\_10158326757764093\_5257423477077355314\_o.jpg" style=“text-decoration: none; -ms-interpolation-mode: bicubic; height: auto; border: 0; width: 100%; max-width: 695px; display: block;” width=“…

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## [Can't load Configuration Page after trying to add an IMAP account](https://forum.mautic.org/t/cant-load-configuration-page-after-trying-to-add-an-imap-account/19131)

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**Author:** [@wkhuynt](https://forum.mautic.org/u/wkhuynt)\
**Replies:** 3\
**Last updated:** [April 22, 2021, 11:48am UTC](https://forum.mautic.org/t/cant-load-configuration-page-after-trying-to-add-an-imap-account/19131 "2021-04-22T11:48:46Z")

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Hi, I got error messages: mautic.WARNING: Command doctrine:schema:validate exited with status code 3 and here is result of command: Mapping \[FAIL\] The entity-class Mautic\\DynamicContentBundle\\Entity\\DynamicContentL…

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## [Can I use put extra content to previous planned series of emails?](https://forum.mautic.org/t/can-i-use-put-extra-content-to-previous-planned-series-of-emails/19061)

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**Author:** [@magma](https://forum.mautic.org/u/magma)\
**Replies:** 3\
**Last updated:** [April 22, 2021, 11:47am UTC](https://forum.mautic.org/t/can-i-use-put-extra-content-to-previous-planned-series-of-emails/19061 "2021-04-22T11:47:32Z")

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Case: I have a campaign - series of emails (40 emails, send one every Tuesday). I want to add some “code” in each email that will mark a place where my specific content may show up. From today to next Sunday I want to…

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## [Mautic E-mail retorna Content-type: text/html; charset=UTF-8](https://forum.mautic.org/t/mautic-e-mail-retorna-content-type-text-html-charset-utf-8/19057)

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**Author:** [@paulolisboa](https://forum.mautic.org/u/paulolisboa)\
**Replies:** 0\
**Last updated:** [April 17, 2021, 5:30pm UTC](https://forum.mautic.org/t/mautic-e-mail-retorna-content-type-text-html-charset-utf-8/19057 "2021-04-17T17:30:00Z")

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Erro na sintaxe de comando do CRONJOB. Sou do Brasil e não achei a resposta no forum em pt-br. Então decidi compartilhar em meu idioma para que pessoas curiosas como eu e que não dominam o MAUTIC e VPS tecnicamente poss…

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## [Automate initial install](https://forum.mautic.org/t/automate-initial-install/18817)

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**Author:** [@bridgerlarson](https://forum.mautic.org/u/bridgerlarson)\
**Replies:** 4\
**Last updated:** [April 8, 2021, 6:55pm UTC](https://forum.mautic.org/t/automate-initial-install/18817 "2021-04-08T18:55:29Z")

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Is there a way to automate the initial set up of Mautic? I have a lot of sites that I am going to be setting up using docker/kubernetes and SaltStack. I would love to be able to just pass in some values or run scripts …

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## [Email Send Queue issue](https://forum.mautic.org/t/email-send-queue-issue/18800)

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**Author:** [@pwned555](https://forum.mautic.org/u/pwned555)\
**Replies:** 3\
**Last updated:** [April 7, 2021, 4:53pm UTC](https://forum.mautic.org/t/email-send-queue-issue/18800 "2021-04-07T16:53:16Z")

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I have a bit of an issue with our settings and was wondering if you could clarify if it was intended design or if we might have something setup wrong on our end? The .bat file we are running contains the following: mau…

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## [How To Reset Mautic ID & Stats Count](https://forum.mautic.org/t/how-to-reset-mautic-id-stats-count/13403)

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**Author:** [@iamisearojob](https://forum.mautic.org/u/iamisearojob)\
**Replies:** 3\
**Last updated:** [April 6, 2021, 8:33am UTC](https://forum.mautic.org/t/how-to-reset-mautic-id-stats-count/13403 "2021-04-06T08:33:00Z")

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Eg i deleted contacts, contact segments and even emails i want to know if there is a way to auto regenerate id based on what is currently in mautic. so if i have deleted 40 contacts the next contact after that will be…

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## [Mautic 3 or 4](https://forum.mautic.org/t/mautic-3-or-4/18810)

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**Author:** [@candidatehub](https://forum.mautic.org/u/candidatehub)\
**Replies:** 1\
**Last updated:** [April 2, 2021, 7:46am UTC](https://forum.mautic.org/t/mautic-3-or-4/18810 "2021-04-02T07:46:31Z")

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Do any of the versions 3 or even the new version 4 of Mautic support custom audience plugin for Facebook or LinkedIN? I want to create segments of anonymous users for retargeting.

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## [Mautic tracking with IP gives more accurate results?](https://forum.mautic.org/t/mautic-tracking-with-ip-gives-more-accurate-results/18808)

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**Author:** [@plato39](https://forum.mautic.org/u/plato39)\
**Replies:** 1\
**Last updated:** [April 1, 2021, 3:33pm UTC](https://forum.mautic.org/t/mautic-tracking-with-ip-gives-more-accurate-results/18808 "2021-04-01T15:33:00Z")

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I’m just wondering. Assuming you already comply with GDPR or any other local privacy laws - does using Mautic tracking with Anonymise IP set to ‘No’ give more accurate tracking results?

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## [Campaign action on contact removal](https://forum.mautic.org/t/campaign-action-on-contact-removal/18802)

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**Author:** [@pwned555](https://forum.mautic.org/u/pwned555)\
**Replies:** 0\
**Last updated:** [March 31, 2021, 9:22pm UTC](https://forum.mautic.org/t/campaign-action-on-contact-removal/18802 "2021-03-31T21:22:45Z")

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Hi, is it possible to preform an action on a contact being removed from a campaign (due to being removed from the segment for the campaign)? The scenario is we want to add a tag to a user who is in a certain campaign. …

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## [Email Address Validation](https://forum.mautic.org/t/email-address-validation/18762)

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**Author:** [@daveusername](https://forum.mautic.org/u/daveusername)\
**Replies:** 2\
**Last updated:** [March 30, 2021, 6:56pm UTC](https://forum.mautic.org/t/email-address-validation/18762 "2021-03-30T18:56:43Z")

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If there is no Mx record found for a domain, does that mean email addresses with that domain cannot receive email? I’m testing an email validation tool and checking some of the flagged domains. There are a bunch of doma…

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## [SMTP Mail](https://forum.mautic.org/t/smtp-mail/16685)

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**Author:** [@codes9](https://forum.mautic.org/u/codes9)\
**Replies:** 12\
**Last updated:** [March 30, 2021, 12:20pm UTC](https://forum.mautic.org/t/smtp-mail/16685 "2021-03-30T12:20:57Z")

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I finally had it with AWS SES and their weird policies. Took a week of back and forth to get DNS and sending limits in AWS console configured so it’s usable. Sent a couple of test emails yesterday to ensure the email ha…

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## [Campaign scheduling](https://forum.mautic.org/t/campaign-scheduling/18751)

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**Author:** [@mspgroup](https://forum.mautic.org/u/mspgroup)\
**Replies:** 2\
**Last updated:** [March 29, 2021, 10:25am UTC](https://forum.mautic.org/t/campaign-scheduling/18751 "2021-03-29T10:25:22Z")

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Sorry for the draft question, but just want to be clear. I have a simple campaign running. Will the second email, “Did You Know 2”, go 8 days after “CR USERS Intro” runs, or 8 days after “Did You Know 1 - Log A Tick…

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## [Form adds DO NOT CONTACT to new user](https://forum.mautic.org/t/form-adds-do-not-contact-to-new-user/18733)

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**Author:** [@systm](https://forum.mautic.org/u/systm)\
**Replies:** 0\
**Last updated:** [March 26, 2021, 8:46pm UTC](https://forum.mautic.org/t/form-adds-do-not-contact-to-new-user/18733 "2021-03-26T20:46:36Z")

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Hi I have created a basic form (which is embedded on a wordpress page), it just contains first name, last name, email address and submit button. When the form is submitted it adds a tag “test” and sends an email and go…

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## [Sub-categories in segments](https://forum.mautic.org/t/sub-categories-in-segments/18727)

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**Author:** [@Pegasus](https://forum.mautic.org/u/Pegasus)\
**Replies:** 2\
**Last updated:** [March 26, 2021, 2:49pm UTC](https://forum.mautic.org/t/sub-categories-in-segments/18727 "2021-03-26T14:49:54Z")

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Hi everyone! I came across with doubt and I haven’t been able to find information about it. Is there a way to sub-categorize the segments? ie MKT Segments Segment 1 sub segment 1.1 sub segment 1.2 sub segment 1.n …

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## [Is aws the best smtp?](https://forum.mautic.org/t/is-aws-the-best-smtp/14696)

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**Author:** [@rotorfido](https://forum.mautic.org/u/rotorfido)\
**Replies:** 4\
**Last updated:** [March 25, 2021, 12:11pm UTC](https://forum.mautic.org/t/is-aws-the-best-smtp/14696 "2021-03-25T12:11:24Z")

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I see it is cheap…I just want to switch from my host default smtp to something better and to have bigger inbox rate Will aws help me do that? Also do I need to slowly send out newsletter with aws or can I do it at once…

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## [WordPress performance questions (Best practices)](https://forum.mautic.org/t/wordpress-performance-questions-best-practices/18698)

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**Author:** [@carlmmiko](https://forum.mautic.org/u/carlmmiko)\
**Replies:** 0\
**Last updated:** [March 24, 2021, 12:02pm UTC](https://forum.mautic.org/t/wordpress-performance-questions-best-practices/18698 "2021-03-24T12:02:52Z")

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There are so many ways to do the same things for example, I have to choose how to embed the Form in my WordPress site, I can copy manually the code and ended it in the post, or I can use the shortcode of the plugin. I …

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## [Quick Question about forms and Assets](https://forum.mautic.org/t/quick-question-about-forms-and-assets/18697)

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**Author:** [@carlmmiko](https://forum.mautic.org/u/carlmmiko)\
**Replies:** 0\
**Last updated:** [March 24, 2021, 11:55am UTC](https://forum.mautic.org/t/quick-question-about-forms-and-assets/18697 "2021-03-24T11:55:15Z")

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I am working on a blog in which every now and then, I have a worksheet which I put for download after the person has subscribed. Here is the example: How I go about is to clone every time the same form, and change the…

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## [Can some explain the bounce](https://forum.mautic.org/t/can-some-explain-the-bounce/18681)

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**Author:** [@glocalmission](https://forum.mautic.org/u/glocalmission)\
**Replies:** 3\
**Last updated:** [March 24, 2021, 11:53am UTC](https://forum.mautic.org/t/can-some-explain-the-bounce/18681 "2021-03-24T11:53:29Z")

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How does the bounce part of mautic. When I run a test I get an email for every bounced email I test. I don’t really want emails, I thought that mautic automaticly removed the bounced emails from my contact list, but it…

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## [Problem with inodes and sending campaign](https://forum.mautic.org/t/problem-with-inodes-and-sending-campaign/18669)

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**Author:** [@led.dhany](https://forum.mautic.org/u/led.dhany)\
**Replies:** 0\
**Last updated:** [March 22, 2021, 10:43pm UTC](https://forum.mautic.org/t/problem-with-inodes-and-sending-campaign/18669 "2021-03-22T22:43:46Z")

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Mautic version: 3.3.1 PHP version: 7.4.15 Steps to reproduce the error: i am new on mautic and have less programming knowledge. I am using SMTP service from share hosting. i have no problem sending email before, but…

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## [Slot Text Type is not showing on email channel](https://forum.mautic.org/t/slot-text-type-is-not-showing-on-email-channel/16410)

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**Author:** [@led.dhany](https://forum.mautic.org/u/led.dhany)\
**Replies:** 3\
**Last updated:** [March 22, 2021, 10:37pm UTC](https://forum.mautic.org/t/slot-text-type-is-not-showing-on-email-channel/16410 "2021-03-22T22:37:30Z")

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Hi, i am new on mautic and still learning. I have problem when send email using Channels \> email i am using blank theme on Builder and using Slot Text Type on my up email. Here is the preview before i send the email …

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## [How to determine contacts on Real Estate Site compared to Mautic Site](https://forum.mautic.org/t/how-to-determine-contacts-on-real-estate-site-compared-to-mautic-site/18640)

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**Author:** [@tommytx123](https://forum.mautic.org/u/tommytx123)\
**Replies:** 0\
**Last updated:** [March 19, 2021, 9:22pm UTC](https://forum.mautic.org/t/how-to-determine-contacts-on-real-estate-site-compared-to-mautic-site/18640 "2021-03-19T21:22:50Z")

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Do I need to block access to all visitors to my mautic domain when it is separate from my Real Estate site… The reason this came up is I have a mautic site and real estate site separate for many years…and I gets a zillio…

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## [Email sending problem since Cpanel update to v94.0.2 - swiftmailer error](https://forum.mautic.org/t/email-sending-problem-since-cpanel-update-to-v94-0-2-swiftmailer-error/18624)

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**Author:** [@galdon](https://forum.mautic.org/u/galdon)\
**Replies:** 0\
**Last updated:** [March 18, 2021, 7:56am UTC](https://forum.mautic.org/t/email-sending-problem-since-cpanel-update-to-v94-0-2-swiftmailer-error/18624 "2021-03-18T07:56:47Z")

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I have been sending emails on a centos 7 vps with Mautic application for years without problems. Since i have updated cpanel version to v94.0.2 email sending is not more possible from mautic application with exim. I ge…

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## [Tracking responses](https://forum.mautic.org/t/tracking-responses/18601)

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**Author:** [@Pegasus](https://forum.mautic.org/u/Pegasus)\
**Replies:** 0\
**Last updated:** [March 16, 2021, 3:43pm UTC](https://forum.mautic.org/t/tracking-responses/18601 "2021-03-16T15:43:19Z")

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Hi everyone! I came across with a doubt, is there a way to track the email responses of the different campaigns? like an inbox where I can see all the responses? Thanks!

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## [LinkedIn Audience](https://forum.mautic.org/t/linkedin-audience/18589)

<div class="topic-metadata">

**Author:** [@candidatehub](https://forum.mautic.org/u/candidatehub)\
**Replies:** 3\
**Last updated:** [March 16, 2021, 1:00pm UTC](https://forum.mautic.org/t/linkedin-audience/18589 "2021-03-16T13:00:24Z")

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I have created a segment for anonymous visitors and integrated with Facebook, but am I able to create an integration to retarget using LinkedIn?

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