# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=28 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 29 --- ## [Trigger order confirmation email with Mautic](https://forum.mautic.org/t/trigger-order-confirmation-email-with-mautic/17742)
**Author:** [@mailshark](https://forum.mautic.org/u/mailshark)\ **Replies:** 10\ **Last updated:** [January 16, 2021, 9:27pm UTC](https://forum.mautic.org/t/trigger-order-confirmation-email-with-mautic/17742 "2021-01-16T21:27:10Z")
I’m running an ecommerce store on Wordpress with Woocommerce and recently started using Mautic to handle email automation. I want to use Mautic to send order confirmation emails instead of the standard Woocommerce ones. … --- ## [Cron Job staggering time](https://forum.mautic.org/t/cron-job-staggering-time/17774)
**Author:** [@pwned555](https://forum.mautic.org/u/pwned555)\ **Replies:** 2\ **Last updated:** [January 14, 2021, 6:09pm UTC](https://forum.mautic.org/t/cron-job-staggering-time/17774 "2021-01-14T18:09:34Z")
My Mautic version is: 3.1.2 I’m wanting to know a little more information on staggering the following three commands required by Mautic. From the documentation: Cron jobs | Mautic Community Documentation It is HIGHLY… --- ## [iRedMail or other self hosted email with Mautic?](https://forum.mautic.org/t/iredmail-or-other-self-hosted-email-with-mautic/17775)
**Author:** [@Warren](https://forum.mautic.org/u/Warren)\ **Replies:** 4\ **Last updated:** [January 14, 2021, 2:11pm UTC](https://forum.mautic.org/t/iredmail-or-other-self-hosted-email-with-mautic/17775 "2021-01-14T14:11:49Z")
Considering iRedmail (or alternatives) for self-hosting email sends with Mautic to avoid using Amazon SES or similar. Pros / cons for a non-techie like myself to integrate this with Mautic? Anyone gone this route and w… --- ## [Custom AWS SES send from domain](https://forum.mautic.org/t/custom-aws-ses-send-from-domain/17779)
**Author:** [@tarik123](https://forum.mautic.org/u/tarik123)\ **Replies:** 0\ **Last updated:** [January 14, 2021, 3:26am UTC](https://forum.mautic.org/t/custom-aws-ses-send-from-domain/17779 "2021-01-14T03:26:47Z")
Hello everyone, I didn’t pay too much attention before but recently I noticed that when I test my emails with mail-tester.com I get : -0.249 HEADER\_FROM\_DIFFERENT\_DOMAINS From and EnvelopeFrom 2nd level mail domains ar… --- ## [Plugin for WordPress](https://forum.mautic.org/t/plugin-for-wordpress/17461)
**Author:** [@luisfalmao](https://forum.mautic.org/u/luisfalmao)\ **Replies:** 3\ **Last updated:** [January 12, 2021, 12:44am UTC](https://forum.mautic.org/t/plugin-for-wordpress/17461 "2021-01-12T00:44:45Z")
Hello, a big greeting to the Mautic community and my question which plugin do you use to integrate Mautic with WorPress? My thought is the Wpfusion plugin, I would like to know your opinions. --- ## [Amazon SES danger!](https://forum.mautic.org/t/amazon-ses-danger/16111)
**Author:** [@jribeiro](https://forum.mautic.org/u/jribeiro)\ **Replies:** 25\ **Last updated:** [January 12, 2021, 12:41am UTC](https://forum.mautic.org/t/amazon-ses-danger/16111 "2021-01-12T00:41:40Z")
Hi all I just wanted to add some bad experience using mautic with Amazon SES. We have integrated SES with mautic and everything worked fine. Suddenly we have received a mail from Amazon SES and put our sending “suspend… --- ## [2021 Will be better: Support Givaway](https://forum.mautic.org/t/2021-will-be-better-support-givaway/17673)
**Author:** [@joeyk](https://forum.mautic.org/u/joeyk)\ **Replies:** 6\ **Last updated:** [January 8, 2021, 11:06am UTC](https://forum.mautic.org/t/2021-will-be-better-support-givaway/17673 "2021-01-08T11:06:12Z")
Hello, Last Year was bad. Let’s make this one better together. Mautic should be the software that helps to grow your business without any headaches. If you read this forum, you might have headaches… Let me help you wi… --- ## [Monitoring URL on Mautic](https://forum.mautic.org/t/monitoring-url-on-mautic/17635)
**Author:** [@rauljauregi](https://forum.mautic.org/u/rauljauregi)\ **Replies:** 1\ **Last updated:** [January 1, 2021, 3:30pm UTC](https://forum.mautic.org/t/monitoring-url-on-mautic/17635 "2021-01-01T15:30:31Z")
First of all happy new year fo all of you Mautic community!! I want to know if I install the free mautic plugin for WordPress I can have on the mautic reports and visitors tab a list of the urls visited. And if I inst… --- ## [Wordpress: Page Visit Decision: Displaying focus items](https://forum.mautic.org/t/wordpress-page-visit-decision-displaying-focus-items/13338)
**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\ **Replies:** 1\ **Last updated:** [December 30, 2020, 11:15pm UTC](https://forum.mautic.org/t/wordpress-page-visit-decision-displaying-focus-items/13338 "2020-12-30T23:15:56Z")
I have a Wordpress site set up with the Mautic Plugin. I want to push focus items on my Wordpress pages based on campaigns, however I am confused as to how to do so… Or if it’s even possible. I know I need the “Page Vi… --- ## [A virtual machine that has been shared?](https://forum.mautic.org/t/a-virtual-machine-that-has-been-shared/17597)
**Author:** [@freed1](https://forum.mautic.org/u/freed1)\ **Replies:** 1\ **Last updated:** [December 30, 2020, 4:47am UTC](https://forum.mautic.org/t/a-virtual-machine-that-has-been-shared/17597 "2020-12-30T04:47:14Z")
Has anyone ever created a VM that can be installed on a pristine platform and used to do a very small newsletter campaign? I don’t know what others might think, but that sounds pretty simple to do and could encourage ne… --- ## [Contact do not get added from tracking pixel but get updated if already exists](https://forum.mautic.org/t/contact-do-not-get-added-from-tracking-pixel-but-get-updated-if-already-exists/17600)
**Author:** [@namratasaun](https://forum.mautic.org/u/namratasaun)\ **Replies:** 0\ **Last updated:** [December 29, 2020, 9:30am UTC](https://forum.mautic.org/t/contact-do-not-get-added-from-tracking-pixel-but-get-updated-if-already-exists/17600 "2020-12-29T09:30:19Z")
I am integrating the tracking pixel with my android app. when email do not exist, it is not creating a new contact. but when email exists, it surely can update that contact. No error in logs --- ## [Where can i find my mautic directory?](https://forum.mautic.org/t/where-can-i-find-my-mautic-directory/17580)
**Author:** [@tommytx123](https://forum.mautic.org/u/tommytx123)\ **Replies:** 7\ **Last updated:** [December 29, 2020, 12:55am UTC](https://forum.mautic.org/t/where-can-i-find-my-mautic-directory/17580 "2020-12-29T00:55:15Z")
I am working on the upgrade from 2.16 to 3.0.0 and the first thing it asks me to do is locate my mautic directory. Being so new at this I am not sure… in the cpanel under public\_html/plugin in the plugin directory I can… --- ## [SuiteCRM and Mautic](https://forum.mautic.org/t/suitecrm-and-mautic/9753)
**Author:** [@GiampyArt](https://forum.mautic.org/u/GiampyArt)\ **Replies:** 6\ **Last updated:** [December 28, 2020, 4:01pm UTC](https://forum.mautic.org/t/suitecrm-and-mautic/9753 "2020-12-28T16:01:50Z")
Hi all, I’m trying to connect SuiteCRM with Mautic using the SugarCRM plugin (SuiteCRM is a fork of it), but there is something that doesn’t work. For example: not able to pull contacts and companies from SuiteCRM… --- ## [Replicate Database for Site Duplication](https://forum.mautic.org/t/replicate-database-for-site-duplication/10101)
**Author:** [@yogesh](https://forum.mautic.org/u/yogesh)\ **Replies:** 13\ **Last updated:** [December 28, 2020, 3:16am UTC](https://forum.mautic.org/t/replicate-database-for-site-duplication/10101 "2020-12-28T03:16:03Z")
I tried with taking backup of current database & importing it for the duplicate site, and also made changes in app/config/local.php file accordingly, but didn’t work. It says “Database Connection: Error”, Can anyone help… --- ## [Can I skip a previous upgrade.. Meaning if I did not do the previous can i safely do 3.2 now?](https://forum.mautic.org/t/can-i-skip-a-previous-upgrade-meaning-if-i-did-not-do-the-previous-can-i-safely-do-3-2-now/17578)
**Author:** [@tommytx123](https://forum.mautic.org/u/tommytx123)\ **Replies:** 0\ **Last updated:** [December 26, 2020, 9:49pm UTC](https://forum.mautic.org/t/can-i-skip-a-previous-upgrade-meaning-if-i-did-not-do-the-previous-can-i-safely-do-3-2-now/17578 "2020-12-26T21:49:45Z")
Question: Is it necessary to do each and every update or is it possible to do the last update and previous ones will be covered? --- ## [Graphical overviews/diagrams for the Mautic database schema?](https://forum.mautic.org/t/graphical-overviews-diagrams-for-the-mautic-database-schema/10248)
**Author:** [@tmg\_g4u](https://forum.mautic.org/u/tmg_g4u)\ **Replies:** 6\ **Last updated:** [December 23, 2020, 9:31pm UTC](https://forum.mautic.org/t/graphical-overviews-diagrams-for-the-mautic-database-schema/10248 "2020-12-23T21:31:34Z")
Hi, we’re looking for aid to delevopers new to Mautic, as a starting point to help them understand the Mautic database schema and its objects and relationships. Thus we’re searching for graphical overviews / diagrams o… --- ## [Managed Hosting for Mautic](https://forum.mautic.org/t/managed-hosting-for-mautic/15236)
**Author:** [@pratikc](https://forum.mautic.org/u/pratikc)\ **Replies:** 1\ **Last updated:** [December 22, 2020, 1:37pm UTC](https://forum.mautic.org/t/managed-hosting-for-mautic/15236 "2020-12-22T13:37:42Z")
Hello there, Can you suggest the best managed hosting for Mautic? Or suggest the best available server stack for Mauitc installation. --- ## [Segmentation based on any company (primary or non-primary)](https://forum.mautic.org/t/segmentation-based-on-any-company-primary-or-non-primary/17518)
**Author:** [@namratasaun](https://forum.mautic.org/u/namratasaun)\ **Replies:** 0\ **Last updated:** [December 22, 2020, 11:55am UTC](https://forum.mautic.org/t/segmentation-based-on-any-company-primary-or-non-primary/17518 "2020-12-22T11:55:40Z")
I want to segment people based on previous company. is it possible as the only option we get while filtering is for primary company. But what about the non-primary companies --- ## [Assign leads to different users](https://forum.mautic.org/t/assign-leads-to-different-users/5910)
**Author:** [@jwldub](https://forum.mautic.org/u/jwldub)\ **Replies:** 7\ **Last updated:** [December 21, 2020, 11:17am UTC](https://forum.mautic.org/t/assign-leads-to-different-users/5910 "2020-12-21T11:17:16Z")
Greetings, How can I assign leads to different members? For instance, I have created a user role for “team”. Each user in the “team” role should only see leads assigned to them. How can I assign leads to specific us… --- ## [Site Privacy Policy changes when implementing Mautic tracking script](https://forum.mautic.org/t/site-privacy-policy-changes-when-implementing-mautic-tracking-script/17493)
**Author:** [@ultimike](https://forum.mautic.org/u/ultimike)\ **Replies:** 0\ **Last updated:** [December 20, 2020, 6:21pm UTC](https://forum.mautic.org/t/site-privacy-policy-changes-when-implementing-mautic-tracking-script/17493 "2020-12-20T18:21:46Z")
Hi there - I’m new to Mautic and I’m wondering if there’s any documentation (I’ve looked, but unsuccessful so far) related to a site’s privacy policy changes when the Mautic tracking script is added. I’d be interested i… --- ## [Settings, Configuration, Contact List Settings](https://forum.mautic.org/t/settings-configuration-contact-list-settings/17487)
**Author:** [@mark\_w](https://forum.mautic.org/u/mark_w)\ **Replies:** 0\ **Last updated:** [December 20, 2020, 2:19am UTC](https://forum.mautic.org/t/settings-configuration-contact-list-settings/17487 "2020-12-20T02:19:15Z")
Hi Don’t know if I am missing something, but working through my setup etc, finding my way around, setup some custom fields, imported my first batch of contacts - all good. When browsing contacts, I notice we can change… --- ## [Archive of Innotiom Unofficial Newsletter?](https://forum.mautic.org/t/archive-of-innotiom-unofficial-newsletter/17482)
**Author:** [@DavidSchargel](https://forum.mautic.org/u/DavidSchargel)\ **Replies:** 0\ **Last updated:** [December 19, 2020, 9:34pm UTC](https://forum.mautic.org/t/archive-of-innotiom-unofficial-newsletter/17482 "2020-12-19T21:34:44Z")
Does anybody have a collection of the (now defunct) Unofficial Newsletter that they can forward to me or possibly post here? David Schargel Portland Oregon US --- ## [Content-ID](https://forum.mautic.org/t/content-id/17462)
**Author:** [@pattymatheson](https://forum.mautic.org/u/pattymatheson)\ **Replies:** 0\ **Last updated:** [December 18, 2020, 11:49am UTC](https://forum.mautic.org/t/content-id/17462 "2020-12-18T11:49:26Z")
Your software My Mautic version is: 3.1.1 My PHP version is: 7.3.17 My Database type and version is: MySQL 5.7 Don’t know if it’s a “problem” or just a general question. How can one give Content-IDs to attachments a… --- ## [How to create report for link clicks, email name, click count, and a few more metrics](https://forum.mautic.org/t/how-to-create-report-for-link-clicks-email-name-click-count-and-a-few-more-metrics/16667)
**Author:** [@abhijithcs](https://forum.mautic.org/u/abhijithcs)\ **Replies:** 1\ **Last updated:** [December 14, 2020, 10:58am UTC](https://forum.mautic.org/t/how-to-create-report-for-link-clicks-email-name-click-count-and-a-few-more-metrics/16667 "2020-12-14T10:58:15Z")
Hi there, I’m trying to create a report with the following data in it Contact name, contact email, email open status, clicked URLs, number of clicks on each URL, number of times each email was open, campaign name. Is … --- ## [Simplifying the preference center, and allowing unsubscribe from all](https://forum.mautic.org/t/simplifying-the-preference-center-and-allowing-unsubscribe-from-all/17374)
**Author:** [@crispyholiday](https://forum.mautic.org/u/crispyholiday)\ **Replies:** 0\ **Last updated:** [December 11, 2020, 11:38am UTC](https://forum.mautic.org/t/simplifying-the-preference-center-and-allowing-unsubscribe-from-all/17374 "2020-12-11T11:38:51Z")
Hey community, I’m trying to figure our the preference center and how working with it correctly. My goal is to have in an email template two URLs: 1. Unsubscribe 2. Preference center This is for the contact to be able… --- ## [Best Setup For Multiple Niches](https://forum.mautic.org/t/best-setup-for-multiple-niches/5145)
**Author:** [@unify](https://forum.mautic.org/u/unify)\ **Replies:** 8\ **Last updated:** [December 10, 2020, 6:18pm UTC](https://forum.mautic.org/t/best-setup-for-multiple-niches/5145 "2020-12-10T18:18:59Z")
Hi, I run multiple 3 websites/email lists in 3 different niches. My questions are. . . Is it best to have 3 separate Mautic installations, or should I do all lists from 1 installation (it’s just me running this al… --- ## [Best practices for project structure?](https://forum.mautic.org/t/best-practices-for-project-structure/17360)
**Author:** [@heter](https://forum.mautic.org/u/heter)\ **Replies:** 0\ **Last updated:** [December 10, 2020, 12:53pm UTC](https://forum.mautic.org/t/best-practices-for-project-structure/17360 "2020-12-10T12:53:47Z")
--- ## [Can Email Content (text, thumbnails, links) be swapped using PHP / API before sending the campaign?](https://forum.mautic.org/t/can-email-content-text-thumbnails-links-be-swapped-using-php-api-before-sending-the-campaign/16011)
**Author:** [@MilesThatch](https://forum.mautic.org/u/MilesThatch)\ **Replies:** 4\ **Last updated:** [December 9, 2020, 6:42pm UTC](https://forum.mautic.org/t/can-email-content-text-thumbnails-links-be-swapped-using-php-api-before-sending-the-campaign/16011 "2020-12-09T18:42:28Z")
Good day, Everyone. We have a video entertainment website with a new video coming out every other day, and we would like to automate the notifications about the new content becoming published. The process is seemingly … --- ## [New to Mautic: Does it require SES?](https://forum.mautic.org/t/new-to-mautic-does-it-require-ses/17272)
**Author:** [@new-mautic](https://forum.mautic.org/u/new-mautic)\ **Replies:** 7\ **Last updated:** [December 8, 2020, 7:04pm UTC](https://forum.mautic.org/t/new-to-mautic-does-it-require-ses/17272 "2020-12-08T19:04:05Z")
I recently had Mautic installed on a private VPS. However, since I am new to Mautic and don’t have the schedule to learn all the features (it’s not particularly user friendly) I am a bit uncertain about some of the info… --- ## [Swiftmailer to Assign the Date](https://forum.mautic.org/t/swiftmailer-to-assign-the-date/6378)
**Author:** [@swip](https://forum.mautic.org/u/swip)\ **Replies:** 2\ **Last updated:** [December 7, 2020, 7:18am UTC](https://forum.mautic.org/t/swiftmailer-to-assign-the-date/6378 "2020-12-07T07:18:02Z")
A test mail I’d sent to a spam checker arrived 12-24hrs after the email was generated, apparently. As a result, SpamAssasin assigned a higher than normal score. I send via queue (new to sending on this IP; cann… [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=27) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=29)