# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=30 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 31 --- ## [Looking for good tutorials on creating mail and landingpage templates](https://forum.mautic.org/t/looking-for-good-tutorials-on-creating-mail-and-landingpage-templates/16902)
**Author:** [@imog](https://forum.mautic.org/u/imog)\ **Replies:** 1\ **Last updated:** [November 6, 2020, 7:45pm UTC](https://forum.mautic.org/t/looking-for-good-tutorials-on-creating-mail-and-landingpage-templates/16902 "2020-11-06T19:45:06Z")
The graphical interface for making email-templates or landing-pages it really nice but also challenging. I was looking for good tutorials which explain it from the start… preferably using the 3.x GUI. --- ## [Hello, don´t see any emails in "Email Send" \>\> "Search options"](https://forum.mautic.org/t/hello-don-t-see-any-emails-in-email-send-search-options/16889)
**Author:** [@lalas77](https://forum.mautic.org/u/lalas77)\ **Replies:** 4\ **Last updated:** [November 6, 2020, 5:44pm UTC](https://forum.mautic.org/t/hello-don-t-see-any-emails-in-email-send-search-options/16889 "2020-11-06T17:44:23Z")
Hello, First create all the emails from Channels\> Emails. With all the corresponding fields, segment, subject, everything complete, then I will create a campaign, I choose contact Source \>\> Segment, until there everythi… --- ## [Sending opt-in mail from an standalone-form or via campaign process?](https://forum.mautic.org/t/sending-opt-in-mail-from-an-standalone-form-or-via-campaign-process/16893)
**Author:** [@imog](https://forum.mautic.org/u/imog)\ **Replies:** 2\ **Last updated:** [November 6, 2020, 3:40pm UTC](https://forum.mautic.org/t/sending-opt-in-mail-from-an-standalone-form-or-via-campaign-process/16893 "2020-11-06T15:40:05Z")
I currently set up a double-opt-in workflow. Therefore i build a form and a landing page where i use the form. In the campaign i create a workflow which puts the form submitted contacts into a segment (“pending contacts”… --- ## [Anyone one know how to run 2 Maxmind mmdb files?](https://forum.mautic.org/t/anyone-one-know-how-to-run-2-maxmind-mmdb-files/16755)
**Author:** [@EJL](https://forum.mautic.org/u/EJL)\ **Replies:** 1\ **Last updated:** [November 3, 2020, 6:33pm UTC](https://forum.mautic.org/t/anyone-one-know-how-to-run-2-maxmind-mmdb-files/16755 "2020-11-03T18:33:53Z")
I have the City and the Organizational IP mmdb files, but I dont know how to use both. Anyone have any ideas? --- ## [How to Configure Rmail attachments](https://forum.mautic.org/t/how-to-configure-rmail-attachments/16824)
**Author:** [@dannyogolo](https://forum.mautic.org/u/dannyogolo)\ **Replies:** 1\ **Last updated:** [November 2, 2020, 9:00am UTC](https://forum.mautic.org/t/how-to-configure-rmail-attachments/16824 "2020-11-02T09:00:47Z")
I am giving away some PDFs for visitors to my site who provide their emails. I have already set up 2-step authentication and built the Campaign. But right now, I am confused about how to send the files themselves. So w… --- ## [Server Configuration - Mautic Setup](https://forum.mautic.org/t/server-configuration-mautic-setup/16789)
**Author:** [@balakrishnan](https://forum.mautic.org/u/balakrishnan)\ **Replies:** 2\ **Last updated:** [October 30, 2020, 11:22pm UTC](https://forum.mautic.org/t/server-configuration-mautic-setup/16789 "2020-10-30T23:22:22Z")
We have setup the mautic with customized ubuntu server and for email service we are using SES (simple email service) After runinng couple of campaign it’s work but not full fill our requirement, basically we required to… --- ## [Integrity Constraint Violation](https://forum.mautic.org/t/integrity-constraint-violation/16731)
**Author:** [@EJL](https://forum.mautic.org/u/EJL)\ **Replies:** 3\ **Last updated:** [October 30, 2020, 1:33pm UTC](https://forum.mautic.org/t/integrity-constraint-violation/16731 "2020-10-30T13:33:41Z")
TL:Dr I have a bunch of contacts and segments and minimal campaigns running on a nice server. Integrity Constraint Violations are exceptions that kill the segment update cron and it’s breaking the bone that holds all my … --- ## [Creating a welcome campaign](https://forum.mautic.org/t/creating-a-welcome-campaign/16786)
**Author:** [@crispyholiday](https://forum.mautic.org/u/crispyholiday)\ **Replies:** 8\ **Last updated:** [October 29, 2020, 1:31pm UTC](https://forum.mautic.org/t/creating-a-welcome-campaign/16786 "2020-10-29T13:31:22Z")
Hello, I’m using Mautic 3 and looking for how to create a “welcome campaign” for new contacts. The contacts are background-imported every 1 hour. What is a proper way to create a welcome campaign that will automatical… --- ## [Do Not Contact is not working!](https://forum.mautic.org/t/do-not-contact-is-not-working/16750)
**Author:** [@gulsen](https://forum.mautic.org/u/gulsen)\ **Replies:** 2\ **Last updated:** [October 26, 2020, 9:40pm UTC](https://forum.mautic.org/t/do-not-contact-is-not-working/16750 "2020-10-26T21:40:12Z")
Can you please provide some resource about how to implement/use do not contact? There are list of contacts who flagged as Do Not Contact but Mautic still sending emails to those contacts. Should i do this from campaigns?… --- ## [New to Mautic and concerned about future](https://forum.mautic.org/t/new-to-mautic-and-concerned-about-future/16720)
**Author:** [@attzonko](https://forum.mautic.org/u/attzonko)\ **Replies:** 5\ **Last updated:** [October 26, 2020, 9:21am UTC](https://forum.mautic.org/t/new-to-mautic-and-concerned-about-future/16720 "2020-10-26T09:21:52Z")
Hello Mautic Community, I am fairly new to Mautic and am considering using it as our marketing automation solution. I am curious about what does the community think the long-term viability/support/direction/etc. is for … --- ## [Warm-up for dedicated IP on SES](https://forum.mautic.org/t/warm-up-for-dedicated-ip-on-ses/16695)
**Author:** [@daveusername](https://forum.mautic.org/u/daveusername)\ **Replies:** 8\ **Last updated:** [October 25, 2020, 7:09am UTC](https://forum.mautic.org/t/warm-up-for-dedicated-ip-on-ses/16695 "2020-10-25T07:09:13Z")
Hello. We are planning to use Mautic for our email campaigns. We will use the Bitnami configuration for AWS and SES for email sending. We plan to send 1 email per month to approximately 20,000 contacts. It’s unclear i… --- ## [MautiCon 2020 - Session recordings?](https://forum.mautic.org/t/mauticon-2020-session-recordings/16284)
**Author:** [@aglyons](https://forum.mautic.org/u/aglyons)\ **Replies:** 4\ **Last updated:** [October 22, 2020, 11:57am UTC](https://forum.mautic.org/t/mauticon-2020-session-recordings/16284 "2020-10-22T11:57:41Z")
Will there be access to recorded sessions after MautiCon 2020? In my TZ it starts at 4 am and finishes at 6:30 pm. That’s an early start and a long day. I don’t want to miss anything. The announcement didn’t say there … --- ## [Incoming SMS on dashboard?](https://forum.mautic.org/t/incoming-sms-on-dashboard/14143)
**Author:** [@ras\_el](https://forum.mautic.org/u/ras_el)\ **Replies:** 2\ **Last updated:** [October 21, 2020, 1:28am UTC](https://forum.mautic.org/t/incoming-sms-on-dashboard/14143 "2020-10-21T01:28:14Z")
Hello, How can i get incoming sms to display in dashboard? it seems that when someone replies to our sms, we wont know it till we click on their name and view their contact info. How can we make it so all inbound sms d… --- ## [Should Mobile Field be Unique?](https://forum.mautic.org/t/should-mobile-field-be-unique/13882)
**Author:** [@miamiman](https://forum.mautic.org/u/miamiman)\ **Replies:** 3\ **Last updated:** [October 20, 2020, 4:06am UTC](https://forum.mautic.org/t/should-mobile-field-be-unique/13882 "2020-10-20T04:06:25Z")
By default it’s not. Is there a reason why the Mobile or Celular field should NOT be unique? I would appreciate comments or suggestions. Thanks, --- ## [Unifi captive portal help](https://forum.mautic.org/t/unifi-captive-portal-help/16511)
**Author:** [@vart](https://forum.mautic.org/u/vart)\ **Replies:** 1\ **Last updated:** [October 17, 2020, 12:51am UTC](https://forum.mautic.org/t/unifi-captive-portal-help/16511 "2020-10-17T00:51:59Z")
Hi, We’re a restaurant with a Guest WiFi network managed by a Unifi controler. Unifi allows us to make a captive portal, that’s what you get when you want WiFi in an airport, i.e. you connect to the Guest network and g… --- ## [URL shortener - how and where does it work?](https://forum.mautic.org/t/url-shortener-how-and-where-does-it-work/16544)
**Author:** [@maygen](https://forum.mautic.org/u/maygen)\ **Replies:** 3\ **Last updated:** [October 15, 2020, 10:51am UTC](https://forum.mautic.org/t/url-shortener-how-and-where-does-it-work/16544 "2020-10-15T10:51:39Z")
We’ve added a TinyURL API, but can’t see where or how it’ll work. I can’t find any answers in the forum or the documentation. Any ideas? Thanks! --- ## [Filtering out which users should be affected by a specific Points Trigger](https://forum.mautic.org/t/filtering-out-which-users-should-be-affected-by-a-specific-points-trigger/16494)
**Author:** [@lalurran](https://forum.mautic.org/u/lalurran)\ **Replies:** 2\ **Last updated:** [October 8, 2020, 6:32pm UTC](https://forum.mautic.org/t/filtering-out-which-users-should-be-affected-by-a-specific-points-trigger/16494 "2020-10-08T18:32:28Z")
Hi I have a question. I’d like to create a campaign where users are awarded points if they open emails and then I’ll create conditions upon how many points they have. If I understand correctly it’s Point Triggers I need … --- ## [Tags](https://forum.mautic.org/t/tags/9037)
**Author:** [@maoprinter](https://forum.mautic.org/u/maoprinter)\ **Replies:** 2\ **Last updated:** [October 8, 2020, 4:40am UTC](https://forum.mautic.org/t/tags/9037 "2020-10-08T04:40:02Z")
Hi, Is it possible to tag a user based on a clicked link within an email. Eg; User clicks a link in an email to answer a question about the preferences or answer to a question. Thanks, Mark --- ## [best hosting to use mautic](https://forum.mautic.org/t/best-hosting-to-use-mautic/7184)
**Author:** [@Benoitp](https://forum.mautic.org/u/Benoitp)\ **Replies:** 9\ **Last updated:** [October 8, 2020, 3:52am UTC](https://forum.mautic.org/t/best-hosting-to-use-mautic/7184 "2020-10-08T03:52:07Z")
Hello, What is the best hosting to config and use Mautic without problems? cause i find there are a lot of problems of server compatibility. Thanks for the best tips to use Mautic smoothly. --- ## [The mautic logo and link](https://forum.mautic.org/t/the-mautic-logo-and-link/16480)
**Author:** [@frankofno](https://forum.mautic.org/u/frankofno)\ **Replies:** 0\ **Last updated:** [October 7, 2020, 11:17am UTC](https://forum.mautic.org/t/the-mautic-logo-and-link/16480 "2020-10-07T11:17:47Z")
I was wondering, where can i set the url for the link used on the mautic logo? At the moment only “#” is used so you stay on the current site you are on. If you hover over the mautic logi, the cursor changes and the lin… --- ## [Contacts auto sync with Google forms / Google sheet](https://forum.mautic.org/t/contacts-auto-sync-with-google-forms-google-sheet/16466)
**Author:** [@ravinbhutani](https://forum.mautic.org/u/ravinbhutani)\ **Replies:** 0\ **Last updated:** [October 6, 2020, 4:34pm UTC](https://forum.mautic.org/t/contacts-auto-sync-with-google-forms-google-sheet/16466 "2020-10-06T16:34:43Z")
Can we auto-sync contacts with google forms/ google sheets? The reason I want to know is that Google provides logical forms. I have created a logical chatbot with help of google forms. ( https://connect.joyloan.in/chat-… --- ## [Questions about Mautic 3](https://forum.mautic.org/t/questions-about-mautic-3/16341)
**Author:** [@danmen](https://forum.mautic.org/u/danmen)\ **Replies:** 10\ **Last updated:** [October 6, 2020, 5:18am UTC](https://forum.mautic.org/t/questions-about-mautic-3/16341 "2020-10-06T05:18:36Z")
Hello and good morning to the entire Mautica community, I would like to ask some questions and see if you can guide me please. I am currently working with a group of people and I am about to do 4 installations of Mautic… --- ## [Page hits conditionning](https://forum.mautic.org/t/page-hits-conditionning/16014)
**Author:** [@pierre\_c](https://forum.mautic.org/u/pierre_c)\ **Replies:** 2\ **Last updated:** [October 5, 2020, 6:11pm UTC](https://forum.mautic.org/t/page-hits-conditionning/16014 "2020-10-05T18:11:55Z")
Hi, I’ll be setting up Mautic for the first time in my company, and have a few newbies questions. This one appears simple but can’t find a precise answer: I want to have conditioning based on page hits number: when a … --- ## [Contact Reply Recognition](https://forum.mautic.org/t/contact-reply-recognition/16439)
**Author:** [@king](https://forum.mautic.org/u/king)\ **Replies:** 1\ **Last updated:** [October 5, 2020, 6:03pm UTC](https://forum.mautic.org/t/contact-reply-recognition/16439 "2020-10-05T18:03:57Z")
Hello! Any idea if mautic does recognize replies if the Contact did reply from a different email address? I mean I sent the email to: “example@industry.com” and the contact replied from “different@industry.com”. Will mau… --- ## [Mautic integration with Dynamic CRM plugin](https://forum.mautic.org/t/mautic-integration-with-dynamic-crm-plugin/16444)
**Author:** [@gayathri612](https://forum.mautic.org/u/gayathri612)\ **Replies:** 0\ **Last updated:** [October 5, 2020, 12:33pm UTC](https://forum.mautic.org/t/mautic-integration-with-dynamic-crm-plugin/16444 "2020-10-05T12:33:30Z")
Hi, Please update the Mautic documentation for integration with dynamic CRM - Microsoft with latest screenshots of Azure portal., Since it has been updated, the old document is not sufficient to configure the plugin in M… --- ## [Problem with Amazon SES bounce handling](https://forum.mautic.org/t/problem-with-amazon-ses-bounce-handling/16424)
**Author:** [@mneumann](https://forum.mautic.org/u/mneumann)\ **Replies:** 3\ **Last updated:** [October 4, 2020, 2:40pm UTC](https://forum.mautic.org/t/problem-with-amazon-ses-bounce-handling/16424 "2020-10-04T14:40:15Z")
I am sending Emails with Amazon SES and have a list of roughly 8000 emails. I have set up a SNS for bounce handling and unsubscribes. I have got 350 emails that were correctly identified as bouncing. But recently I was r… --- ## [Using multiple Mautic script calls on the same page](https://forum.mautic.org/t/using-multiple-mautic-script-calls-on-the-same-page/16313)
**Author:** [@plato39](https://forum.mautic.org/u/plato39)\ **Replies:** 2\ **Last updated:** [October 1, 2020, 3:04pm UTC](https://forum.mautic.org/t/using-multiple-mautic-script-calls-on-the-same-page/16313 "2020-10-01T15:04:58Z")
If you add the standard Mautic mtc.js tracking script to your website, but then add a tracking pixel to add tags to specific pages along with a focus item (exit pop-up for example) you end up with 3 Mautic javascript ca… --- ## [How to export 30000 contacts from segments](https://forum.mautic.org/t/how-to-export-30000-contacts-from-segments/8418)
**Author:** [@derrickgupta](https://forum.mautic.org/u/derrickgupta)\ **Replies:** 4\ **Last updated:** [October 1, 2020, 11:27am UTC](https://forum.mautic.org/t/how-to-export-30000-contacts-from-segments/8418 "2020-10-01T11:27:55Z")
I have tried to download 30000 contacts from segment but not able to successful. could you please help me. Thanks, Derrick Campus Consortium --- ## [Campaigns not sending emails](https://forum.mautic.org/t/campaigns-not-sending-emails/4837)
**Author:** [@Carlyn](https://forum.mautic.org/u/Carlyn)\ **Replies:** 20\ **Last updated:** [September 30, 2020, 10:13pm UTC](https://forum.mautic.org/t/campaigns-not-sending-emails/4837 "2020-09-30T22:13:52Z")
Campaigns not working, meaning its not sending emails with proper trigger. Test email works but not the campaign emails. Cron job error email from bluehost shared hosting: (different time periods per error) … --- ## [Want to create a "referral" form and give points to the contact that submits it](https://forum.mautic.org/t/want-to-create-a-referral-form-and-give-points-to-the-contact-that-submits-it/16359)
**Author:** [@Slbailey](https://forum.mautic.org/u/Slbailey)\ **Replies:** 0\ **Last updated:** [September 30, 2020, 2:22pm UTC](https://forum.mautic.org/t/want-to-create-a-referral-form-and-give-points-to-the-contact-that-submits-it/16359 "2020-09-30T14:22:50Z")
So I want to create a process whereby a contact in my mautic system can submit a form and create a referral. That referral becomes a new contact in the system. I want to award the person who submits the form 10 points.… [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=29) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=31)