# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=31

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 32

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## [Using One Form for Multiple Landing Pages with Downloads](https://forum.mautic.org/t/using-one-form-for-multiple-landing-pages-with-downloads/16030)

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**Author:** [@ericc](https://forum.mautic.org/u/ericc)\
**Replies:** 4\
**Last updated:** [September 30, 2020, 1:01pm UTC](https://forum.mautic.org/t/using-one-form-for-multiple-landing-pages-with-downloads/16030 "2020-09-30T13:01:21Z")

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Hi everyone, I’m using Mautic 2.16.3. We have 10-15 landing pages that are similar in nature, but have specific text for different vertical industries or competencies. Each page has different text. Each page has a fo…

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## [Disadvantages of not using port 80](https://forum.mautic.org/t/disadvantages-of-not-using-port-80/16353)

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**Author:** [@django](https://forum.mautic.org/u/django)\
**Replies:** 0\
**Last updated:** [September 30, 2020, 9:46am UTC](https://forum.mautic.org/t/disadvantages-of-not-using-port-80/16353 "2020-09-30T09:46:28Z")

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Hello All experienced Mauticians - I am new to this and setting up two M3 servers and I wanted to know what the consensus is. Port 80 or not? Each server will have it’s own subdomain: marketing.domain.com - which I bel…

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## [How is mautic.lead.field.timezone value obtained?](https://forum.mautic.org/t/how-is-mautic-lead-field-timezone-value-obtained/16288)

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**Author:** [@plato39](https://forum.mautic.org/u/plato39)\
**Replies:** 1\
**Last updated:** [September 27, 2020, 2:32am UTC](https://forum.mautic.org/t/how-is-mautic-lead-field-timezone-value-obtained/16288 "2020-09-27T02:32:31Z")

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I am curious to know how the contact field mautic.lead.field.timezone is supposed to work. My anonymous UK contacts have this field automatically set to ‘Europe/Paris’. Anonymous international contacts have other value…

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## [Mautic 3.1 on Cloudron](https://forum.mautic.org/t/mautic-3-1-on-cloudron/16119)

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**Author:** [@luckow](https://forum.mautic.org/u/luckow)\
**Replies:** 0\
**Last updated:** [September 16, 2020, 11:02am UTC](https://forum.mautic.org/t/mautic-3-1-on-cloudron/16119 "2020-09-16T11:02:04Z")

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Finally it happened. Mautic 3.1 on Cloudron. To release this version as the default version, we need some help from Mautic experts. Please have a closer look if something is missing or broken. Please install Mautic as a…

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## [Email Templates that change based on Owner](https://forum.mautic.org/t/email-templates-that-change-based-on-owner/15692)

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**Author:** [@gabe](https://forum.mautic.org/u/gabe)\
**Replies:** 2\
**Last updated:** [September 14, 2020, 8:44pm UTC](https://forum.mautic.org/t/email-templates-that-change-based-on-owner/15692 "2020-09-14T20:44:29Z")

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I’m trying to make my email templates based on the owner of the emails. Specifically, we use calendly for sending calendar links that show the availability of the sales team. I’d like the emails to automatically change…

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## [Form not Redirecting to URL after Successful submit (Please Wait)](https://forum.mautic.org/t/form-not-redirecting-to-url-after-successful-submit-please-wait/15986)

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**Author:** [@dannyogolo](https://forum.mautic.org/u/dannyogolo)\
**Replies:** 20\
**Last updated:** [September 12, 2020, 6:32am UTC](https://forum.mautic.org/t/form-not-redirecting-to-url-after-successful-submit-please-wait/15986 "2020-09-12T06:32:35Z")

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I embedded the form on my WordPress site and set it up to redirect to a thank you page on the same WordPress site. BUT it doesn’t redirect On Mautic Preview, it redirects OK On WP, it just hangs on Please Wait But th…

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## [Does the email que stop sending mid list if email gets un-published?](https://forum.mautic.org/t/does-the-email-que-stop-sending-mid-list-if-email-gets-un-published/16032)

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**Author:** [@MilesThatch](https://forum.mautic.org/u/MilesThatch)\
**Replies:** 3\
**Last updated:** [September 11, 2020, 4:21pm UTC](https://forum.mautic.org/t/does-the-email-que-stop-sending-mid-list-if-email-gets-un-published/16032 "2020-09-11T16:21:48Z")

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Good day, everyone. I’m looking to set up emails that are only sent to current users of a segment and not future users about to be listed into it. Is it possible to set up an email to only be sent to users that are alre…

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## [Best practices for using segments, tags and categories](https://forum.mautic.org/t/best-practices-for-using-segments-tags-and-categories/8153)

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**Author:** [@petertl](https://forum.mautic.org/u/petertl)\
**Replies:** 4\
**Last updated:** [September 10, 2020, 2:35pm UTC](https://forum.mautic.org/t/best-practices-for-using-segments-tags-and-categories/8153 "2020-09-10T14:35:13Z")

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Hi, Mautic offers several ways on structuring contacts: segments, tags and categories (and of course custom fields). As my contact list is growing and marketing action frequencies will also grow, I want to implement…

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## [Schedule emails - what is the best practice](https://forum.mautic.org/t/schedule-emails-what-is-the-best-practice/15925)

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**Author:** [@joeyk](https://forum.mautic.org/u/joeyk)\
**Replies:** 2\
**Last updated:** [September 8, 2020, 4:45pm UTC](https://forum.mautic.org/t/schedule-emails-what-is-the-best-practice/15925 "2020-09-08T16:45:07Z")

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This post is more like a general wondering, than a question. When I send out 10k emails in a newsletter (ups sorry, broadcast email), I have the following options: Browser builds the queue I make my newsletter than c…

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## [SMS: Multiple Phone Numbers?](https://forum.mautic.org/t/sms-multiple-phone-numbers/15988)

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**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\
**Replies:** 0\
**Last updated:** [September 7, 2020, 9:38pm UTC](https://forum.mautic.org/t/sms-multiple-phone-numbers/15988 "2020-09-07T21:38:00Z")

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Suppose I have multiple phone numbers in a contact record. Using the Twilio Plugin to send SMS, how do I control which number the SMS will be sent to?

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## [Segment user permissions](https://forum.mautic.org/t/segment-user-permissions/10465)

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**Author:** [@ayayron](https://forum.mautic.org/u/ayayron)\
**Replies:** 3\
**Last updated:** [September 2, 2020, 8:41am UTC](https://forum.mautic.org/t/segment-user-permissions/10465 "2020-09-02T08:41:30Z")

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Hello, Out of all the user permissions area when creating non-admin permissions roles and selecting what you want to have others have access to when creating a user and assigning what roles. The only problem that hasn’t…

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## [Old leads are stuck as "pending" in campaign](https://forum.mautic.org/t/old-leads-are-stuck-as-pending-in-campaign/13345)

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**Author:** [@dariamikl](https://forum.mautic.org/u/dariamikl)\
**Replies:** 2\
**Last updated:** [August 30, 2020, 5:08am UTC](https://forum.mautic.org/t/old-leads-are-stuck-as-pending-in-campaign/13345 "2020-08-30T05:08:36Z")

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I had a segment and then created a campaign for people in this segment. However, the campaign is applied only to the new members of the segment, and all the old members are just stuck as “pending” and no actions are appl…

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## [RSS to Email on M3](https://forum.mautic.org/t/rss-to-email-on-m3/15840)

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**Author:** [@tomr](https://forum.mautic.org/u/tomr)\
**Replies:** 2\
**Last updated:** [August 29, 2020, 11:41pm UTC](https://forum.mautic.org/t/rss-to-email-on-m3/15840 "2020-08-29T23:41:04Z")

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Hi Guys, I have been using mautic-rss-to-email-bundle on my v2 successfully. But I am unable to make it work on my v3.x copy. Can someone give me some tips around if something has changed? Installation Process I am fol…

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## [Campaign Builder - Contact Segments vs Campaign Forms? Please Help!](https://forum.mautic.org/t/campaign-builder-contact-segments-vs-campaign-forms-please-help/15853)

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**Author:** [@Mariam](https://forum.mautic.org/u/Mariam)\
**Replies:** 1\
**Last updated:** [August 29, 2020, 4:16pm UTC](https://forum.mautic.org/t/campaign-builder-contact-segments-vs-campaign-forms-please-help/15853 "2020-08-29T16:16:42Z")

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Hello! I’m new to Mautic and need some help! In Campaign Builder \> Contact Sources, there are two options Contact Segments and Campaign Forms. How do I know when to use them? Why would I use a Contact Segment OR Wh…

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## [From 0 to 10 Leads / day with Countdown + Focus Item - this is how it works (incl. JS source code)](https://forum.mautic.org/t/from-0-to-10-leads-day-with-countdown-focus-item-this-is-how-it-works-incl-js-source-code/15830)

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**Author:** [@joeyk](https://forum.mautic.org/u/joeyk)\
**Replies:** 1\
**Last updated:** [August 27, 2020, 8:51pm UTC](https://forum.mautic.org/t/from-0-to-10-leads-day-with-countdown-focus-item-this-is-how-it-works-incl-js-source-code/15830 "2020-08-27T20:51:32Z")

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Hi folks, I’ve been thinking how to improve the urgency on lead capturing, and always wanted to add a countdown. This question came up couple of times in the Community Forum as well. Now one of our partners at Friendly …

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## [Landing Page Wordpress](https://forum.mautic.org/t/landing-page-wordpress/15810)

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**Author:** [@divs](https://forum.mautic.org/u/divs)\
**Replies:** 0\
**Last updated:** [August 25, 2020, 8:57pm UTC](https://forum.mautic.org/t/landing-page-wordpress/15810 "2020-08-25T20:57:19Z")

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Friends, I know there is the possibility to include my form in the wordpress page through the mautic plugin. I would like to know if you have how to put my landing page in a wordpress page. I’ve done everything but I …

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## [Ah well. I have to admit defeat. Bye bye Mautic. I certainly gave it a try!](https://forum.mautic.org/t/ah-well-i-have-to-admit-defeat-bye-bye-mautic-i-certainly-gave-it-a-try/15669)

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**Author:** [@savsoft](https://forum.mautic.org/u/savsoft)\
**Replies:** 8\
**Last updated:** [August 24, 2020, 7:47pm UTC](https://forum.mautic.org/t/ah-well-i-have-to-admit-defeat-bye-bye-mautic-i-certainly-gave-it-a-try/15669 "2020-08-24T19:47:01Z")

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This now makes a full week that I’ve been trying to get a vaguely working instance of Mautic. After initially installing through my CPanel, I spent days putting out a few fires with not being able to create emails, then …

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## [Custom Field for Contact containing HTML](https://forum.mautic.org/t/custom-field-for-contact-containing-html/9812)

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**Author:** [@mikkelelliot](https://forum.mautic.org/u/mikkelelliot)\
**Replies:** 4\
**Last updated:** [August 24, 2020, 2:18pm UTC](https://forum.mautic.org/t/custom-field-for-contact-containing-html/9812 "2020-08-24T14:18:09Z")

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I have created a Custom Field / Label for a customer where I insert some HTML case: Test But when i include this field in my mail mautic strips HTML tags so I’m left with “Test” only Any way for Mautic not to stri…

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## [Is Mautic about to die?](https://forum.mautic.org/t/is-mautic-about-to-die/13072)

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**Author:** [@abracadabra.photogra](https://forum.mautic.org/u/abracadabra.photogra)\
**Replies:** 18\
**Last updated:** [August 18, 2020, 4:02am UTC](https://forum.mautic.org/t/is-mautic-about-to-die/13072 "2020-08-18T04:02:10Z")

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I’ve submitted several support questions and I wasn’t able to solve any of them. The community is not responsive or is really small and the documentation online is very poor. It’s really a shame, but I think that nobod…

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## [UTM TAG in Contact Details](https://forum.mautic.org/t/utm-tag-in-contact-details/15654)

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**Author:** [@illob](https://forum.mautic.org/u/illob)\
**Replies:** 0\
**Last updated:** [August 14, 2020, 3:39pm UTC](https://forum.mautic.org/t/utm-tag-in-contact-details/15654 "2020-08-14T15:39:23Z")

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Hi, i try to add the UTM Parameters that comes with Formular to the contact. I have created a Mautic Form with capture UTM Parameters. When i send the data as email i have the correct URM Parameter in email with that l…

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## [How to retrieve segment size](https://forum.mautic.org/t/how-to-retrieve-segment-size/15525)

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**Author:** [@fjeldberg](https://forum.mautic.org/u/fjeldberg)\
**Replies:** 1\
**Last updated:** [August 5, 2020, 4:59pm UTC](https://forum.mautic.org/t/how-to-retrieve-segment-size/15525 "2020-08-05T16:59:05Z")

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I want to create a petition form, where a bar will fill up as people sign, however i need the current segment size for that. Is it possible to get the size of a segment from Mautic with PHP, to display in WodPress?

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## [Leads and contact](https://forum.mautic.org/t/leads-and-contact/4178)

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**Author:** [@rajnishkumarrocky](https://forum.mautic.org/u/rajnishkumarrocky)\
**Replies:** 2\
**Last updated:** [August 5, 2020, 1:42pm UTC](https://forum.mautic.org/t/leads-and-contact/4178 "2020-08-05T13:42:38Z")

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Hi I m fresher in mautic, can any one help me to confirm that is leads and contacts are same. because I didnot gatting leads menu in my mautic. Thanks

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## [Bulk update of contacts via CSV possible?](https://forum.mautic.org/t/bulk-update-of-contacts-via-csv-possible/15522)

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**Author:** [@goldenlight](https://forum.mautic.org/u/goldenlight)\
**Replies:** 2\
**Last updated:** [August 5, 2020, 12:05pm UTC](https://forum.mautic.org/t/bulk-update-of-contacts-via-csv-possible/15522 "2020-08-05T12:05:29Z")

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Hi there, I need to update many contacts with individual values stored outside of my Mautic installation (v2.16.2 ). Is there a chance I could use the “import contacts” function to do this? Any other suggestions? Than…

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## [Faster Transactional Emails & Texts](https://forum.mautic.org/t/faster-transactional-emails-texts/15455)

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**Author:** [@PrimRose](https://forum.mautic.org/u/PrimRose)\
**Replies:** 0\
**Last updated:** [July 30, 2020, 1:23pm UTC](https://forum.mautic.org/t/faster-transactional-emails-texts/15455 "2020-07-30T13:23:39Z")

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HI Everyone I habe a quote based signup system and I want to send an instant email when their quote is approved. At the moment the Cron jobs make the delay about 15-20 mins. Should I be looking to do this via an API in…

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## [Australian SMS Provider](https://forum.mautic.org/t/australian-sms-provider/15388)

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**Author:** [@tomr](https://forum.mautic.org/u/tomr)\
**Replies:** 2\
**Last updated:** [July 27, 2020, 7:00am UTC](https://forum.mautic.org/t/australian-sms-provider/15388 "2020-07-27T07:00:42Z")

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Dear All, Can anyone recommend me a good Australian SMS provider? I am looking for +61 provider to be specific. Thank you in advance.

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## [Can Mautic use SMS response and store it on Contact Field or Custom Field of a Contact?](https://forum.mautic.org/t/can-mautic-use-sms-response-and-store-it-on-contact-field-or-custom-field-of-a-contact/15377)

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**Author:** [@jpgiron](https://forum.mautic.org/u/jpgiron)\
**Replies:** 0\
**Last updated:** [July 25, 2020, 12:50am UTC](https://forum.mautic.org/t/can-mautic-use-sms-response-and-store-it-on-contact-field-or-custom-field-of-a-contact/15377 "2020-07-25T00:50:29Z")

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I use mautic for great email campaign, but now i am integrate it with twilio. I found a PR (https://github.com/mautic/mautic/pull/7449) that fix the sms answer and execute campaign conditional if the answer match the pat…

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## [Landing Pages on Different Subdomain](https://forum.mautic.org/t/landing-pages-on-different-subdomain/15273)

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**Author:** [@mikew](https://forum.mautic.org/u/mikew)\
**Replies:** 2\
**Last updated:** [July 21, 2020, 6:04pm UTC](https://forum.mautic.org/t/landing-pages-on-different-subdomain/15273 "2020-07-21T18:04:18Z")

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My issue is I have a client that wants to host landing pages from Mautic, however wants the landing pages to sit on a different sub-domain than the mautic installation. I have not been able to find any documentation on …

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## [Does Mautic only work with the primary domain through Softaculous?](https://forum.mautic.org/t/does-mautic-only-work-with-the-primary-domain-through-softaculous/15259)

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**Author:** [@shimmy](https://forum.mautic.org/u/shimmy)\
**Replies:** 0\
**Last updated:** [July 17, 2020, 3:55pm UTC](https://forum.mautic.org/t/does-mautic-only-work-with-the-primary-domain-through-softaculous/15259 "2020-07-17T15:55:48Z")

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Hi guys, I have a primary domain on my hosting account, and have added an additional domain that doesn’t seem to work with Mautic. Do you think if I made it the primary domain it would connect with Mautic? It seems simpl…

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## [Can Email Work and Email Home be also used for mailing?](https://forum.mautic.org/t/can-email-work-and-email-home-be-also-used-for-mailing/15255)

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**Author:** [@dobriyal](https://forum.mautic.org/u/dobriyal)\
**Replies:** 0\
**Last updated:** [July 17, 2020, 1:35pm UTC](https://forum.mautic.org/t/can-email-work-and-email-home-be-also-used-for-mailing/15255 "2020-07-17T13:35:45Z")

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Hi All, I am a new newbie and still discovering few features of Mautic and how they work. Mautic Version: 2.16.2 I am wondering if the Email Work and Email Home fields in the Contact data are only for record or can th…

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## [API mautic](https://forum.mautic.org/t/api-mautic/15194)

<div class="topic-metadata">

**Author:** [@jmclamen](https://forum.mautic.org/u/jmclamen)\
**Replies:** 1\
**Last updated:** [July 14, 2020, 12:16pm UTC](https://forum.mautic.org/t/api-mautic/15194 "2020-07-14T12:16:01Z")

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hi, i don’t find the doc for API. I undestand we must actived the apI with all k eys but after … i am looking for a easy tuto to create a simple méthode to test API. thank you

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