# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=32

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 33

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## [HTML content in custom fields](https://forum.mautic.org/t/html-content-in-custom-fields/15178)

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**Author:** [@gary.harrison](https://forum.mautic.org/u/gary.harrison)\
**Replies:** 0\
**Last updated:** [July 13, 2020, 12:29am UTC](https://forum.mautic.org/t/html-content-in-custom-fields/15178 "2020-07-13T00:29:00Z")

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I know this question was asked a few years ago, but i wanted to see if anything has changed or an acceptable workaround has been found. I’m trying to add some custom html into a custom field, but my html elements keep g…

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## [Mautic 3 on PHP 7.4](https://forum.mautic.org/t/mautic-3-on-php-7-4/15139)

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**Author:** [@awesomemautic](https://forum.mautic.org/u/awesomemautic)\
**Replies:** 1\
**Last updated:** [July 9, 2020, 12:07pm UTC](https://forum.mautic.org/t/mautic-3-on-php-7-4/15139 "2020-07-09T12:07:37Z")

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Is safe to run Mautic 3.0.1 on PHP 7.4?

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## [Future of Mautic communities in Facebook & Co.?](https://forum.mautic.org/t/future-of-mautic-communities-in-facebook-co/14918)

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**Author:** [@ekke](https://forum.mautic.org/u/ekke)\
**Replies:** 4\
**Last updated:** [July 9, 2020, 12:04pm UTC](https://forum.mautic.org/t/future-of-mautic-communities-in-facebook-co/14918 "2020-07-09T12:04:07Z")

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Hi everyone, As the Mautic Community Team, we constantly strive to achieve the best possible ecosystem for our users. We all know there is still a lot of potential, and one area that we’re currently looking at is the r…

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## [Split tracking and managent interface](https://forum.mautic.org/t/split-tracking-and-managent-interface/7179)

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**Author:** [@desijb](https://forum.mautic.org/u/desijb)\
**Replies:** 2\
**Last updated:** [July 9, 2020, 7:56am UTC](https://forum.mautic.org/t/split-tracking-and-managent-interface/7179 "2020-07-09T07:56:19Z")

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Hello, My management is concerned somebody could hack the management interface and setup a campaign with nasty content. Is there a way to make the management part private (different server) and the tracking par…

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## [IDP sso](https://forum.mautic.org/t/idp-sso/15125)

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**Author:** [@mutagatifu](https://forum.mautic.org/u/mutagatifu)\
**Replies:** 1\
**Last updated:** [July 8, 2020, 4:14pm UTC](https://forum.mautic.org/t/idp-sso/15125 "2020-07-08T16:14:18Z")

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hello, I am having the problem while trying to use keycloak as an IDP in mautic but the problem rose when importing a saml-metadata file it failed, so please if any one have worked with keycloak before would be my pleasu…

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## [Cross-domain for marketing "services" Mautic servers/services](https://forum.mautic.org/t/cross-domain-for-marketing-services-mautic-servers-services/15106)

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**Author:** [@django](https://forum.mautic.org/u/django)\
**Replies:** 0\
**Last updated:** [July 7, 2020, 12:45pm UTC](https://forum.mautic.org/t/cross-domain-for-marketing-services-mautic-servers-services/15106 "2020-07-07T12:45:11Z")

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When configuring network infra for Mautic, WordPrress, etc. for a business venture is there any problems technical or otherwise with using a differnt domain (e.g. the form POST action) is in a different domain than the m…

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## [Are online versions of emails sent being stored even though the {webview\_url} variable isn't used in any of the emails?](https://forum.mautic.org/t/are-online-versions-of-emails-sent-being-stored-even-though-the-webview-url-variable-isnt-used-in-any-of-the-emails/15092)

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**Author:** [@lalurran](https://forum.mautic.org/u/lalurran)\
**Replies:** 0\
**Last updated:** [July 6, 2020, 9:01am UTC](https://forum.mautic.org/t/are-online-versions-of-emails-sent-being-stored-even-though-the-webview-url-variable-isnt-used-in-any-of-the-emails/15092 "2020-07-06T09:01:36Z")

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What makes me think so: Enter a contact. Go to events for the contact and click on an email that has been sent to the contact. The email that was sent is displayed on it’s own page and the link to the page is unique.

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## [Prepopulate Phonenumber in Mautic-Form](https://forum.mautic.org/t/prepopulate-phonenumber-in-mautic-form/12341)

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**Author:** [@amoreno](https://forum.mautic.org/u/amoreno)\
**Replies:** 1\
**Last updated:** [July 3, 2020, 4:30pm UTC](https://forum.mautic.org/t/prepopulate-phonenumber-in-mautic-form/12341 "2020-07-03T16:30:54Z")

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Hello there, i´m creating the gdpr routine for the rights of to be forgotten etc. Therefore i created a campaign with a form, which is prepopulated will all data in Mautic. But unfortunately only text fields are working…

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## [What difference does it make if a template email is published or not?](https://forum.mautic.org/t/what-difference-does-it-make-if-a-template-email-is-published-or-not/15040)

<div class="topic-metadata">

**Author:** [@lalurran](https://forum.mautic.org/u/lalurran)\
**Replies:** 4\
**Last updated:** [July 3, 2020, 7:22am UTC](https://forum.mautic.org/t/what-difference-does-it-make-if-a-template-email-is-published-or-not/15040 "2020-07-03T07:22:20Z")

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What difference does it make if a template email is published or not? It seems like I can choose template emails that aren’t published in campaigns anyway. I thought unpublished emails wouldn’t show up there.

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## [Transactional emails via API](https://forum.mautic.org/t/transactional-emails-via-api/6763)

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**Author:** [@seboraid](https://forum.mautic.org/u/seboraid)\
**Replies:** 8\
**Last updated:** [July 1, 2020, 3:32pm UTC](https://forum.mautic.org/t/transactional-emails-via-api/6763 "2020-07-01T15:32:27Z")

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Hi ! Is there any way to create templates with placeholders to send transactional emails like Welcome emails, or recover password emails ? It is very helpfull to have the transactional emails layout separated f…

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## [Using Mautic to send transactional emails](https://forum.mautic.org/t/using-mautic-to-send-transactional-emails/15032)

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**Author:** [@lalurran](https://forum.mautic.org/u/lalurran)\
**Replies:** 0\
**Last updated:** [July 1, 2020, 3:29pm UTC](https://forum.mautic.org/t/using-mautic-to-send-transactional-emails/15032 "2020-07-01T15:29:35Z")

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Hey all We have created a solution where we create our transactional emails within Mautic too then use the REST api to send them immediately on request. However, if a user has unsubscribed from our emails the email isn’…

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## [How to pre populate a form with an email address for idiots like me.](https://forum.mautic.org/t/how-to-pre-populate-a-form-with-an-email-address-for-idiots-like-me/10200)

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**Author:** [@robm](https://forum.mautic.org/u/robm)\
**Replies:** 0\
**Last updated:** [February 5, 2018, 5:40am UTC](https://forum.mautic.org/t/how-to-pre-populate-a-form-with-an-email-address-for-idiots-like-me/10200 "2018-02-05T05:40:07Z")

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I wanted to know how to send a link in an email from Mautic to a contact. That link is to a form on a landing page, and I wanted that form to already have the person’s email address pre populated so they will not have to…

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## [Slotting new customers into a seasonal newsletter campaign?](https://forum.mautic.org/t/slotting-new-customers-into-a-seasonal-newsletter-campaign/14929)

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**Author:** [@rowdy](https://forum.mautic.org/u/rowdy)\
**Replies:** 0\
**Last updated:** [June 24, 2020, 7:17am UTC](https://forum.mautic.org/t/slotting-new-customers-into-a-seasonal-newsletter-campaign/14929 "2020-06-24T07:17:44Z")

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Hi peoples Has anyone got any suggestions for slotting new contacts into a campaign that originally had scheduled emails for different times of the year? I made the mistake of setting up the original campaign with dated…

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## [How Much Data Mautic Can Handle](https://forum.mautic.org/t/how-much-data-mautic-can-handle/14903)

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**Author:** [@malik](https://forum.mautic.org/u/malik)\
**Replies:** 2\
**Last updated:** [June 22, 2020, 12:10pm UTC](https://forum.mautic.org/t/how-much-data-mautic-can-handle/14903 "2020-06-22T12:10:51Z")

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We preparing to use Mautic for a database of 3.5 Million hosted on Amazon AWS. Question: Is Mautic capable to handle this size of a database?

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## [First ever Mautic install - v2.16.2 or v3.0](https://forum.mautic.org/t/first-ever-mautic-install-v2-16-2-or-v3-0/14861)

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**Author:** [@django](https://forum.mautic.org/u/django)\
**Replies:** 2\
**Last updated:** [June 20, 2020, 11:43pm UTC](https://forum.mautic.org/t/first-ever-mautic-install-v2-16-2-or-v3-0/14861 "2020-06-20T23:43:47Z")

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We are just starting our Mautic journey with no database, contacts, campaigns, or anything at all - Have installed a few times both v2.16.x and v3.0 - both seem to be working fine. We will be integrating with WordPress a…

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## [Mautic settings for Amazon SES](https://forum.mautic.org/t/mautic-settings-for-amazon-ses/4732)

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**Author:** [@marzio](https://forum.mautic.org/u/marzio)\
**Replies:** 12\
**Last updated:** [June 18, 2020, 4:37am UTC](https://forum.mautic.org/t/mautic-settings-for-amazon-ses/4732 "2020-06-18T04:37:09Z")

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When sending emails using Amazon SES should i select Amazon or other SMTP?

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## [Question about forms and field missed errors](https://forum.mautic.org/t/question-about-forms-and-field-missed-errors/14828)

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**Author:** [@jribeiro](https://forum.mautic.org/u/jribeiro)\
**Replies:** 2\
**Last updated:** [June 17, 2020, 6:27am UTC](https://forum.mautic.org/t/question-about-forms-and-field-missed-errors/14828 "2020-06-17T06:27:49Z")

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Hi all I am starting now with my self-hosted Mautic. I have created my first form and I saw that when testing the forms if some fields are required the errors message come in a new page. Is there any way that the error…

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## [Hide Segments](https://forum.mautic.org/t/hide-segments/4498)

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**Author:** [@victoria](https://forum.mautic.org/u/victoria)\
**Replies:** 7\
**Last updated:** [June 9, 2020, 3:29pm UTC](https://forum.mautic.org/t/hide-segments/4498 "2020-06-09T15:29:27Z")

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Hi guys, How can I hide several segments by user? I have a client who wants each user have their lists visible and other users can’t acess this segments. How I can hide these segments? They’re using Mautic 1.4.1 …

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## [DOes mautic offer double opt in forms?](https://forum.mautic.org/t/does-mautic-offer-double-opt-in-forms/14677)

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**Author:** [@rotorfido](https://forum.mautic.org/u/rotorfido)\
**Replies:** 2\
**Last updated:** [June 8, 2020, 9:46am UTC](https://forum.mautic.org/t/does-mautic-offer-double-opt-in-forms/14677 "2020-06-08T09:46:04Z")

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THis should be by default but then I read on this forum double opt in forms are not supported? Is that true?

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## [Auto Importing WP Registrations into Mautic](https://forum.mautic.org/t/auto-importing-wp-registrations-into-mautic/14267)

<div class="topic-metadata">

**Author:** [@dannyogolo](https://forum.mautic.org/u/dannyogolo)\
**Replies:** 11\
**Last updated:** [June 6, 2020, 11:05pm UTC](https://forum.mautic.org/t/auto-importing-wp-registrations-into-mautic/14267 "2020-06-06T23:05:18Z")

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What are the options to integrate my Mautic to automatically pull contacts from my WP site’s native registration form? Ideally I would not like to change to a thirrd party form.

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## [I am confused a little bit, need help](https://forum.mautic.org/t/i-am-confused-a-little-bit-need-help/14676)

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**Author:** [@rotorfido](https://forum.mautic.org/u/rotorfido)\
**Replies:** 3\
**Last updated:** [June 6, 2020, 8:28pm UTC](https://forum.mautic.org/t/i-am-confused-a-little-bit-need-help/14676 "2020-06-06T20:28:03Z")

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I am coming from interspire newsletter and I want to switch to mautic. I want to create email lists for several websites. Very simple. But in mautic I see companies section, is that what I need to use, different compan…

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## [Twilio issue on 1.4.0](https://forum.mautic.org/t/twilio-issue-on-1-4-0/3816)

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**Author:** [@startfinance](https://forum.mautic.org/u/startfinance)\
**Replies:** 2\
**Last updated:** [June 1, 2020, 11:23pm UTC](https://forum.mautic.org/t/twilio-issue-on-1-4-0/3816 "2020-06-01T23:23:28Z")

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Hi, I just upgraded to 1.4.0 and started tinkering with the Twilio integration. It turns out that it cannot send an SMS without the country code prefix… which of course makes sense, there’s no way twilio could know …

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## [What is the best setup for a multilingual site configuration?](https://forum.mautic.org/t/what-is-the-best-setup-for-a-multilingual-site-configuration/14580)

<div class="topic-metadata">

**Author:** [@mneumann](https://forum.mautic.org/u/mneumann)\
**Replies:** 0\
**Last updated:** [May 31, 2020, 10:50pm UTC](https://forum.mautic.org/t/what-is-the-best-setup-for-a-multilingual-site-configuration/14580 "2020-05-31T22:50:57Z")

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I have set up 2 sites with the same content but different languages. I want to send emails to both sites, but the timing of the emails in both languages will not be the same. And the campaings may be slightly different a…

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## [Anyone using 3rd party forms (Gravity, Fluent Forms etc) integrated with Mautic?](https://forum.mautic.org/t/anyone-using-3rd-party-forms-gravity-fluent-forms-etc-integrated-with-mautic/13958)

<div class="topic-metadata">

**Author:** [@michaloptingo](https://forum.mautic.org/u/michaloptingo)\
**Replies:** 3\
**Last updated:** [May 31, 2020, 10:35pm UTC](https://forum.mautic.org/t/anyone-using-3rd-party-forms-gravity-fluent-forms-etc-integrated-with-mautic/13958 "2020-05-31T22:35:52Z")

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Hi, anyone using Gravity Forms / Fluent Forms or other forms plugin successfully integrated with Mautic? Asking as I reviewed posts on forum and found that there were some integration plugins which worked a few years a…

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## [How to do a campaign based on the day of the week](https://forum.mautic.org/t/how-to-do-a-campaign-based-on-the-day-of-the-week/14509)

<div class="topic-metadata">

**Author:** [@mneumann](https://forum.mautic.org/u/mneumann)\
**Replies:** 0\
**Last updated:** [May 26, 2020, 1:39pm UTC](https://forum.mautic.org/t/how-to-do-a-campaign-based-on-the-day-of-the-week/14509 "2020-05-26T13:39:34Z")

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I would like to do a campaign condition that runs only on certain days of the week. For example if the form was submitted on Sunday it would take a different route then on Monday. Also I tried to trigger an email to be …

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## [Form actions for results submitted previously](https://forum.mautic.org/t/form-actions-for-results-submitted-previously/14209)

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**Author:** [@dariamikl](https://forum.mautic.org/u/dariamikl)\
**Replies:** 1\
**Last updated:** [May 25, 2020, 8:54pm UTC](https://forum.mautic.org/t/form-actions-for-results-submitted-previously/14209 "2020-05-25T20:54:02Z")

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There was a form. At some point, I decided to add an action ‘‘send form results’’. Is there a way to send form results to all the contacts that submitted that form before this action was added? I tried via campaigns, but…

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## [Timing issues for "Opt-in campaign" optimization](https://forum.mautic.org/t/timing-issues-for-opt-in-campaign-optimization/13067)

<div class="topic-metadata">

**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Replies:** 4\
**Last updated:** [May 23, 2020, 2:45pm UTC](https://forum.mautic.org/t/timing-issues-for-opt-in-campaign-optimization/13067 "2020-05-23T14:45:03Z")

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My goal is to have a speedy optin mail for subscribers. This is my approach: Send “opt-in mail” with link to landingpage as form action of a standalone form. Put contact into segment as form action. Start campaign base…

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## [How to read/parse the user replied email response](https://forum.mautic.org/t/how-to-read-parse-the-user-replied-email-response/14387)

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**Author:** [@jegath](https://forum.mautic.org/u/jegath)\
**Replies:** 0\
**Last updated:** [May 19, 2020, 12:41am UTC](https://forum.mautic.org/t/how-to-read-parse-the-user-replied-email-response/14387 "2020-05-19T00:41:58Z")

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Hi Team, We have created a email campaign. we have created a Decision with “Replies to Email” , we would like to read the updated email content replied by the user. Any idea on how to read/parser the reply? Thanks, …

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## [Has anyone successfully integrated a CRM (Hubspot, Salesforce?)](https://forum.mautic.org/t/has-anyone-successfully-integrated-a-crm-hubspot-salesforce/12862)

<div class="topic-metadata">

**Author:** [@navids](https://forum.mautic.org/u/navids)\
**Replies:** 3\
**Last updated:** [May 17, 2020, 10:24pm UTC](https://forum.mautic.org/t/has-anyone-successfully-integrated-a-crm-hubspot-salesforce/12862 "2020-05-17T22:24:34Z")

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Using Mautic. Wanting to hookup HubSpot CRM or Salesforce. Does anyone have any email, CRM, and mautic integration working? Ideal World: total email integration in contact - ie CRM must have email integration (e.g.…

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## [Quarantine time helped me to translate Mautic from almost 0. And this is what I learned](https://forum.mautic.org/t/quarantine-time-helped-me-to-translate-mautic-from-almost-0-and-this-is-what-i-learned/14355)

<div class="topic-metadata">

**Author:** [@joeyk](https://forum.mautic.org/u/joeyk)\
**Replies:** 1\
**Last updated:** [May 17, 2020, 9:10pm UTC](https://forum.mautic.org/t/quarantine-time-helped-me-to-translate-mautic-from-almost-0-and-this-is-what-i-learned/14355 "2020-05-17T21:10:34Z")

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Hi, just want to share my experience about finishing the Hungarian translation on Mautic this morning. When the quarantine-fatigue kicked in end of April, I needed a project, that requires NO strategical thinking, but c…

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