# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=33 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 34 --- ## [How to track link in sms is clicked or not](https://forum.mautic.org/t/how-to-track-link-in-sms-is-clicked-or-not/8642)
**Author:** [@Kumar2112](https://forum.mautic.org/u/Kumar2112)\ **Replies:** 2\ **Last updated:** [May 14, 2020, 3:32pm UTC](https://forum.mautic.org/t/how-to-track-link-in-sms-is-clicked-or-not/8642 "2020-05-14T15:32:50Z")
Hi vln104 Can you tell me how a link in sms is tracked in mautic. as i have run a sms campaign . the content of sms contain a link. i want to know is the link is clicked or not and who clicked on it --- ## [DB Hurley has left Aquia. What are your thoughts?](https://forum.mautic.org/t/db-hurley-has-left-aquia-what-are-your-thoughts/13991)
**Author:** [@Yosu\_Cadilla](https://forum.mautic.org/u/Yosu_Cadilla)\ **Replies:** 8\ **Last updated:** [May 13, 2020, 7:48am UTC](https://forum.mautic.org/t/db-hurley-has-left-aquia-what-are-your-thoughts/13991 "2020-05-13T07:48:06Z")
I just published this post on mauteam.org Sadly comments in the blog are deactivated because I migrated it to AMP (still working on re-activating comments) So what’s your view of this news? --- ## [Importing csv with contacts via API](https://forum.mautic.org/t/importing-csv-with-contacts-via-api/14231)
**Author:** [@dariamikl](https://forum.mautic.org/u/dariamikl)\ **Replies:** 1\ **Last updated:** [May 8, 2020, 11:00am UTC](https://forum.mautic.org/t/importing-csv-with-contacts-via-api/14231 "2020-05-08T11:00:00Z")
I have lots of CSVs with info about contacts and I want to import them all into Mautic. Some of the contacts may already exist in Mautic and some info can be missing. It is too long to import all these files and map the … --- ## [How to create a Campaign to send one out of 30 emails randomly](https://forum.mautic.org/t/how-to-create-a-campaign-to-send-one-out-of-30-emails-randomly/12274)
**Author:** [@ritesh](https://forum.mautic.org/u/ritesh)\ **Replies:** 6\ **Last updated:** [May 6, 2020, 8:29pm UTC](https://forum.mautic.org/t/how-to-create-a-campaign-to-send-one-out-of-30-emails-randomly/12274 "2020-05-06T20:29:31Z")
I have created around 30 emails, each one of them has one or two “Tips” on how to use my certain products. Now, I want to build a Campaign to send one of the 30 emails randomly to all contacts in a segment on every few d… --- ## [How to Add Contacts per Blog Category](https://forum.mautic.org/t/how-to-add-contacts-per-blog-category/14199)
**Author:** [@dannyogolo](https://forum.mautic.org/u/dannyogolo)\ **Replies:** 0\ **Last updated:** [May 6, 2020, 12:06am UTC](https://forum.mautic.org/t/how-to-add-contacts-per-blog-category/14199 "2020-05-06T00:06:39Z")
I am a new user trying to set things up nicely. I have synced my WP website having Ninja Forms with Mautic using a third party plugin and everything seems ok. My Blog has Categories and I will like to do 3 things: For… --- ## [Automatically generating plain-text version](https://forum.mautic.org/t/automatically-generating-plain-text-version/14180)
**Author:** [@backseat](https://forum.mautic.org/u/backseat)\ **Replies:** 0\ **Last updated:** [May 4, 2020, 6:20pm UTC](https://forum.mautic.org/t/automatically-generating-plain-text-version/14180 "2020-05-04T18:20:15Z")
I know there’s been some discussion and feature request about this, but I’m sure I read something about how someone had hacked together something to automatically create / update the text/plain part of the mail from the … --- ## [Security Checklist for new site](https://forum.mautic.org/t/security-checklist-for-new-site/14163)
**Author:** [@burgers](https://forum.mautic.org/u/burgers)\ **Replies:** 0\ **Last updated:** [May 4, 2020, 6:45am UTC](https://forum.mautic.org/t/security-checklist-for-new-site/14163 "2020-05-04T06:45:31Z")
Hi, first post here. I set up Mautic on DO using wget + unzip. It seems to be working well. My question is about whether there are any guides or checklists to secure my setup? I noticed in the configuration that the def… --- ## [Field value empty](https://forum.mautic.org/t/field-value-empty/14133)
**Author:** [@simas](https://forum.mautic.org/u/simas)\ **Replies:** 0\ **Last updated:** [May 1, 2020, 1:27pm UTC](https://forum.mautic.org/t/field-value-empty/14133 "2020-05-01T13:27:31Z")
Hello, I found that when I make a segment using filter with field value “empty” it includes contacts with field values 0 and empty. Is this a bug or this is how it suppose to be? --- ## [Condition without negative branch // Checking a date field for "is tomorrow" not working](https://forum.mautic.org/t/condition-without-negative-branch-checking-a-date-field-for-is-tomorrow-not-working/14069)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 2\ **Last updated:** [April 29, 2020, 2:06pm UTC](https://forum.mautic.org/t/condition-without-negative-branch-checking-a-date-field-for-is-tomorrow-not-working/14069 "2020-04-29T14:06:46Z")
Hi there, I seem to be missing something, as far as I know: Conditions do not need to have a true AND false branch If there is only one of them, contact will stay at the condition, until it matches So If I check for … --- ## [Campaign Email Not Sending Properly (This event encountered an error during the last attempt to process)](https://forum.mautic.org/t/campaign-email-not-sending-properly-this-event-encountered-an-error-during-the-last-attempt-to-process/11793)
**Author:** [@anczerewicz](https://forum.mautic.org/u/anczerewicz)\ **Replies:** 3\ **Last updated:** [April 27, 2020, 4:18pm UTC](https://forum.mautic.org/t/campaign-email-not-sending-properly-this-event-encountered-an-error-during-the-last-attempt-to-process/11793 "2020-04-27T16:18:00Z")
I installed and setup Mautic with Cron Jobs. I then created some contacts using myself along with a couple emails. I also created a few test campaigns. If I go to a specific contact and send an email from within the Con… --- ## [How to track visitors on a customer website?](https://forum.mautic.org/t/how-to-track-visitors-on-a-customer-website/14070)
**Author:** [@tancredi](https://forum.mautic.org/u/tancredi)\ **Replies:** 0\ **Last updated:** [April 27, 2020, 12:48pm UTC](https://forum.mautic.org/t/how-to-track-visitors-on-a-customer-website/14070 "2020-04-27T12:48:42Z")
Hi all, just wondering how can I track visitors and fetch data such as name, company, email and phone number on a customer website? Will I able to do it using smart urls https://www.mautic.org/blog/developer/tracking-v… --- ## [How do you invite users to mautic forum? Do i have a referral link?](https://forum.mautic.org/t/how-do-you-invite-users-to-mautic-forum-do-i-have-a-referral-link/14048)
**Author:** [@iamisearojob](https://forum.mautic.org/u/iamisearojob)\ **Replies:** 3\ **Last updated:** [April 25, 2020, 8:56am UTC](https://forum.mautic.org/t/how-do-you-invite-users-to-mautic-forum-do-i-have-a-referral-link/14048 "2020-04-25T08:56:15Z")
--- ## [Is Mautic the right solution?](https://forum.mautic.org/t/is-mautic-the-right-solution/13851)
**Author:** [@zaiga](https://forum.mautic.org/u/zaiga)\ **Replies:** 11\ **Last updated:** [April 25, 2020, 8:33am UTC](https://forum.mautic.org/t/is-mautic-the-right-solution/13851 "2020-04-25T08:33:47Z")
Hi, we are looking for a CRM to include it into our marketing process. I’ve already taken a short look at Mautic But before I dive to deep into Mautic, I would like to ask the following questions to know if its in gen… --- ## [Does this really mean anything here?](https://forum.mautic.org/t/does-this-really-mean-anything-here/14030)
**Author:** [@iamisearojob](https://forum.mautic.org/u/iamisearojob)\ **Replies:** 3\ **Last updated:** [April 25, 2020, 8:02am UTC](https://forum.mautic.org/t/does-this-really-mean-anything-here/14030 "2020-04-25T08:02:21Z")
--- ## [Change the default domain](https://forum.mautic.org/t/change-the-default-domain/14033)
**Author:** [@vic](https://forum.mautic.org/u/vic)\ **Replies:** 0\ **Last updated:** [April 24, 2020, 12:08am UTC](https://forum.mautic.org/t/change-the-default-domain/14033 "2020-04-24T00:08:19Z")
I purchased a new vps with mautic included. The host set mautic up with all their url details etc by default. I have set up the dns for our domain and change email settings to our domain but every url, link, etc is still… --- ## [Willing to pay for Amazon SES API](https://forum.mautic.org/t/willing-to-pay-for-amazon-ses-api/7180)
**Author:** [@martinstrom](https://forum.mautic.org/u/martinstrom)\ **Replies:** 6\ **Last updated:** [April 22, 2020, 10:29pm UTC](https://forum.mautic.org/t/willing-to-pay-for-amazon-ses-api/7180 "2020-04-22T22:29:07Z")
Hi we are really frustrated now with the slow speed when sending emails via Amazon SES. Is there anyone that can fix a working API for Mautic to send thru Amazon SES so we can send emails with great speed? We are actua… --- ## [Installation error, internal server Error](https://forum.mautic.org/t/installation-error-internal-server-error/13913)
**Author:** [@chembian](https://forum.mautic.org/u/chembian)\ **Replies:** 2\ **Last updated:** [April 17, 2020, 4:01am UTC](https://forum.mautic.org/t/installation-error-internal-server-error/13913 "2020-04-17T04:01:23Z")
I keep getting these errors even after trying out several VPS Providers. Does anyone know how I can fix these? I’ll appreciate. Error log https://pastebin.com/sMMfW1nY I used this tut https://www.linuxbabe.com/ubuntu/… --- ## [Verify email addresses, good idea to use Mautic or should other method be used?](https://forum.mautic.org/t/verify-email-addresses-good-idea-to-use-mautic-or-should-other-method-be-used/13732)
**Author:** [@lalurran](https://forum.mautic.org/u/lalurran)\ **Replies:** 5\ **Last updated:** [April 16, 2020, 8:56pm UTC](https://forum.mautic.org/t/verify-email-addresses-good-idea-to-use-mautic-or-should-other-method-be-used/13732 "2020-04-16T20:56:17Z")
Hi the Mautic community We’re thinking about verifying our users emails addresses. Is it a good idea to use Mautic’s page hit functionality for this or do you recommend using some other method (within Mautic or do it an… --- ## [Anonymous info](https://forum.mautic.org/t/anonymous-info/3348)
**Author:** [@jcolome](https://forum.mautic.org/u/jcolome)\ **Replies:** 3\ **Last updated:** [April 15, 2020, 7:24pm UTC](https://forum.mautic.org/t/anonymous-info/3348 "2020-04-15T19:24:42Z")
So it’s been a few weeks using Mautic and I really see the potential to gather and build a quality lead list. I’m slowly but surely learning the system. Can anyone help me or chime in on how the Anonymous info come… --- ## [Tracking of a user only w/ link tracking?](https://forum.mautic.org/t/tracking-of-a-user-only-w-link-tracking/13837)
**Author:** [@navids](https://forum.mautic.org/u/navids)\ **Replies:** 0\ **Last updated:** [April 9, 2020, 7:28pm UTC](https://forum.mautic.org/t/tracking-of-a-user-only-w-link-tracking/13837 "2020-04-09T19:28:19Z")
Hi there I turned off link tracking in Mautic (as I heard that is bad). Is it true, that a) if a new user is sent an email (with the pixel) and then b) manually visits a website \[with tracking code (for Mautic)\] the s… --- ## [How do you keep the data in your Mautic DB trimmed and gdpr compliant?](https://forum.mautic.org/t/how-do-you-keep-the-data-in-your-mautic-db-trimmed-and-gdpr-compliant/13565)
**Author:** [@lalurran](https://forum.mautic.org/u/lalurran)\ **Replies:** 9\ **Last updated:** [April 7, 2020, 7:27am UTC](https://forum.mautic.org/t/how-do-you-keep-the-data-in-your-mautic-db-trimmed-and-gdpr-compliant/13565 "2020-04-07T07:27:44Z")
Hi all I was wondering how you go about keeping your Mautic DB trimmed and void of old outdated leads. For example, we’re having trouble with our Mautic instance growing at a rapid pace and being slow and difficult to u… --- ## [double opt-in](https://forum.mautic.org/t/double-opt-in/10249)
**Author:** [@xofnot](https://forum.mautic.org/u/xofnot)\ **Replies:** 3\ **Last updated:** [April 6, 2020, 10:36am UTC](https://forum.mautic.org/t/double-opt-in/10249 "2020-04-06T10:36:22Z")
Hello, with gdpr approaching quickly in Europe we need to have a double opt-in solution for the email subscribers to newsletters and transactional mails. Is there a way this can be done with mautic or do I need to work… --- ## [Campaign: "OR" statements?](https://forum.mautic.org/t/campaign-or-statements/13694)
**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\ **Replies:** 0\ **Last updated:** [April 1, 2020, 3:29am UTC](https://forum.mautic.org/t/campaign-or-statements/13694 "2020-04-01T03:29:11Z")
I am building a Campaign to display dynamic content. I need to display the content if the Contact’s email is empty OR if their Mobile Number is empty. This doesn’t seem to be possible using the Campaign Builder… Is th… --- ## [Insert all form fields into an email with one shortcode](https://forum.mautic.org/t/insert-all-form-fields-into-an-email-with-one-shortcode/13689)
**Author:** [@dariamikl](https://forum.mautic.org/u/dariamikl)\ **Replies:** 1\ **Last updated:** [March 31, 2020, 6:56pm UTC](https://forum.mautic.org/t/insert-all-form-fields-into-an-email-with-one-shortcode/13689 "2020-03-31T18:56:33Z")
I have created a form. I would like the form results to be sent via email. I would like to use a template for the email. However, I have to manually insert all the shortcodes {formfield = …} into this custom email. Is th… --- ## [How to add submission\_id into an email with the results of the form?](https://forum.mautic.org/t/how-to-add-submission-id-into-an-email-with-the-results-of-the-form/13684)
**Author:** [@dariamikl](https://forum.mautic.org/u/dariamikl)\ **Replies:** 1\ **Last updated:** [March 31, 2020, 12:22pm UTC](https://forum.mautic.org/t/how-to-add-submission-id-into-an-email-with-the-results-of-the-form/13684 "2020-03-31T12:22:16Z")
I created a form in Mautic, and after submitting this form should send an email with the results to a user. I can insert any field from the form with {formfield = …}, but it is not clear how to insert submission ID (numb… --- ## [Integromat integration now live](https://forum.mautic.org/t/integromat-integration-now-live/13635)
**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\ **Replies:** 0\ **Last updated:** [March 26, 2020, 11:13am UTC](https://forum.mautic.org/t/integromat-integration-now-live/13635 "2020-03-26T11:13:34Z")
And we are live! Totally changing all my webforms to webhooks now For anyone close to the dev team, please request an enhancement to the API to support web forms. Its my only pain with Mautic, form integration --- ## [Why is is that Mautic Update is never successful](https://forum.mautic.org/t/why-is-is-that-mautic-update-is-never-successful/13621)
**Author:** [@iamisearojob](https://forum.mautic.org/u/iamisearojob)\ **Replies:** 0\ **Last updated:** [March 25, 2020, 4:36pm UTC](https://forum.mautic.org/t/why-is-is-that-mautic-update-is-never-successful/13621 "2020-03-25T16:36:11Z")
Since my Mautic testing, I have experienced liked 3 - 4 update notification whenever I click updates it fails and gives the error below I think Mautic should fix simple things and make users feel comfortable with the… --- ## [Is it possible to unpublish form after x submissions?](https://forum.mautic.org/t/is-it-possible-to-unpublish-form-after-x-submissions/13618)
**Author:** [@dariamikl](https://forum.mautic.org/u/dariamikl)\ **Replies:** 0\ **Last updated:** [March 25, 2020, 9:20am UTC](https://forum.mautic.org/t/is-it-possible-to-unpublish-form-after-x-submissions/13618 "2020-03-25T09:20:38Z")
I would like to close the form if x submissions have been gathered. Is it possible in Mautic? --- ## [Focus Items: Disable Click To Close?](https://forum.mautic.org/t/focus-items-disable-click-to-close/13614)
**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\ **Replies:** 0\ **Last updated:** [March 25, 2020, 12:58am UTC](https://forum.mautic.org/t/focus-items-disable-click-to-close/13614 "2020-03-25T00:58:40Z")
It seems that on every focus item, if a user clicks on the background, somewhere outside the main Focus Item container, it closes the popup. I want to create a content locker with this, however this doesn’t work if they… --- ## [Why should one upgrade to Mautic v3?](https://forum.mautic.org/t/why-should-one-upgrade-to-mautic-v3/12342)
**Author:** [@lalurran](https://forum.mautic.org/u/lalurran)\ **Replies:** 15\ **Last updated:** [March 24, 2020, 9:40am UTC](https://forum.mautic.org/t/why-should-one-upgrade-to-mautic-v3/12342 "2020-03-24T09:40:22Z")
Hi Mautic community Mautic v3 is around the corner and that makes me wondering if it’s worth upgrading to it, if yes should one upgrade right away or wait a few months after the stable has been released? If you’re on te… [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=32) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=34)