# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=35 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 36 --- ## [Mautic Report per User](https://forum.mautic.org/t/mautic-report-per-user/12370)
**Author:** [@pravinu](https://forum.mautic.org/u/pravinu)\ **Replies:** 3\ **Last updated:** [January 20, 2020, 3:35pm UTC](https://forum.mautic.org/t/mautic-report-per-user/12370 "2020-01-20T15:35:05Z")
Hi, I want to know if we can generate repot per user in mautic. We have multiple marketing people and I want report every month understanding whose lead it is and in which stage. It is possible? --- ## [Tracking Outside Mautic Users and showing DWC](https://forum.mautic.org/t/tracking-outside-mautic-users-and-showing-dwc/12371)
**Author:** [@pravinu](https://forum.mautic.org/u/pravinu)\ **Replies:** 0\ **Last updated:** [January 20, 2020, 12:44pm UTC](https://forum.mautic.org/t/tracking-outside-mautic-users-and-showing-dwc/12371 "2020-01-20T12:44:15Z")
Hi, I want to track users to whom emails are sent from outside mautic. Is there any way to do this? FYI, I have entry of that user inside Mautic created through mautic pixel, but if he visits the page directly or opens … --- ## [Content marketing workflow](https://forum.mautic.org/t/content-marketing-workflow/12291)
**Author:** [@whyphilip](https://forum.mautic.org/u/whyphilip)\ **Replies:** 0\ **Last updated:** [January 13, 2020, 9:07am UTC](https://forum.mautic.org/t/content-marketing-workflow/12291 "2020-01-13T09:07:39Z")
Hoping to get advice from frequent content creators. I’m about to launch a serious content marketing push, maybe 150 articles this year. I’m trying to make the administration as pain-free as possible. The posts will go … --- ## [Rebrand & Resell](https://forum.mautic.org/t/rebrand-resell/9289)
**Author:** [@hlsingh](https://forum.mautic.org/u/hlsingh)\ **Replies:** 2\ **Last updated:** [January 10, 2020, 3:58pm UTC](https://forum.mautic.org/t/rebrand-resell/9289 "2020-01-10T15:58:34Z")
Are there any restrictions to rebranding Mautic and reselling along with cloud hosting services? --- ## [How can I create a campaign based on my ETP's data](https://forum.mautic.org/t/how-can-i-create-a-campaign-based-on-my-etps-data/12226)
**Author:** [@ritesh](https://forum.mautic.org/u/ritesh)\ **Replies:** 4\ **Last updated:** [January 8, 2020, 10:03pm UTC](https://forum.mautic.org/t/how-can-i-create-a-campaign-based-on-my-etps-data/12226 "2020-01-08T22:03:15Z")
Guys, I want to start reaching out to my those clients who had purchased some of the items from my store in the past but now not buying it (they could be buying some other items). In short, I am trying to find the best… --- ## [Segment update questions and segment best practices](https://forum.mautic.org/t/segment-update-questions-and-segment-best-practices/12211)
**Author:** [@jsieber](https://forum.mautic.org/u/jsieber)\ **Replies:** 4\ **Last updated:** [January 8, 2020, 12:26am UTC](https://forum.mautic.org/t/segment-update-questions-and-segment-best-practices/12211 "2020-01-08T00:26:37Z")
We often import contacts into segments that we use to send bulk emails. The contacts are often already in Mautic but the data we use to do the segmenting is in another system so we import new segments several times a wee… --- ## [Problem when integrating the infobip plugin on mautic](https://forum.mautic.org/t/problem-when-integrating-the-infobip-plugin-on-mautic/12208)
**Author:** [@georges1](https://forum.mautic.org/u/georges1)\ **Replies:** 0\ **Last updated:** [January 3, 2020, 2:31pm UTC](https://forum.mautic.org/t/problem-when-integrating-the-infobip-plugin-on-mautic/12208 "2020-01-03T14:31:08Z")
I have a problem with the infobip plugin download at this link https://www.mautic.org/mixin/infobip-sms/. In fact when I install this plugin and after configuration it does not allow me to create a new message, or even a… --- ## [Is Mautic dead?](https://forum.mautic.org/t/is-mautic-dead/10187)
**Author:** [@michael28-mautic-fan](https://forum.mautic.org/u/michael28-mautic-fan)\ **Replies:** 9\ **Last updated:** [January 4, 2020, 7:59am UTC](https://forum.mautic.org/t/is-mautic-dead/10187 "2020-01-04T07:59:30Z")
Hello. I heard and read som much about Mautic around 6 month ago. I have used the last hour to search around the internet and the forum here, and can see there is not much activity on questions etc. The biggest facebook… --- ## [Will Acquia put some real effort into making the community version and the community itself?](https://forum.mautic.org/t/will-acquia-put-some-real-effort-into-making-the-community-version-and-the-community-itself/12180)
**Author:** [@michacassola](https://forum.mautic.org/u/michacassola)\ **Replies:** 4\ **Last updated:** [January 4, 2020, 7:54am UTC](https://forum.mautic.org/t/will-acquia-put-some-real-effort-into-making-the-community-version-and-the-community-itself/12180 "2020-01-04T07:54:52Z")
After reading this post and after looking at the Mautic Community Version activity on GitHub I am really worried about Mautic. Of course there is some things to be moved around after the change of companies. But the big… --- ## [Commercial Support for hosted instances](https://forum.mautic.org/t/commercial-support-for-hosted-instances/12134)
**Author:** [@josephjohn](https://forum.mautic.org/u/josephjohn)\ **Replies:** 4\ **Last updated:** [December 30, 2019, 7:38am UTC](https://forum.mautic.org/t/commercial-support-for-hosted-instances/12134 "2019-12-30T07:38:00Z")
Dear All, Like to know about hosted solutions which you provide , my client is using AWS SES for bulk mail sending, Want to know about giving services using AWS SES with Mautic thanks Joseph John --- ## [Adding tags to segment email](https://forum.mautic.org/t/adding-tags-to-segment-email/12071)
**Author:** [@simas](https://forum.mautic.org/u/simas)\ **Replies:** 3\ **Last updated:** [December 23, 2019, 12:53pm UTC](https://forum.mautic.org/t/adding-tags-to-segment-email/12071 "2019-12-23T12:53:08Z")
I was wondering is there a way to add a tag if a contact opens a segment email? --- ## [How to send only text emails?](https://forum.mautic.org/t/how-to-send-only-text-emails/11137)
**Author:** [@jackybo](https://forum.mautic.org/u/jackybo)\ **Replies:** 4\ **Last updated:** [December 22, 2019, 3:46pm UTC](https://forum.mautic.org/t/how-to-send-only-text-emails/11137 "2019-12-22T15:46:26Z")
Hi, i’m new to Mautic, and trying to send emails from my account. I’ve added text under the Advanced option, without editing the contents of HTML version via Builder. However, the plain text content is not appearing & I… --- ## [Embedding the Form Input Text in the Email Body](https://forum.mautic.org/t/embedding-the-form-input-text-in-the-email-body/12096)
**Author:** [@Sudheer](https://forum.mautic.org/u/Sudheer)\ **Replies:** 0\ **Last updated:** [December 20, 2019, 9:21am UTC](https://forum.mautic.org/t/embedding-the-form-input-text-in-the-email-body/12096 "2019-12-20T09:21:05Z")
Hi Mates, Any one can help me with this. I have a form built up in mautic and it has A Description field along with the other fields like name, email phone etc. Now my requirement is: If i fill in the form with the d… --- ## [Track customer email replies?](https://forum.mautic.org/t/track-customer-email-replies/5691)
**Author:** [@ian](https://forum.mautic.org/u/ian)\ **Replies:** 3\ **Last updated:** [December 17, 2019, 10:25pm UTC](https://forum.mautic.org/t/track-customer-email-replies/5691 "2019-12-17T22:25:41Z")
Hi, if a customer replies to one of the emails sent from within Mautic.com, is there a way to include that email reply in the Lead’s timeline? --- ## [Making Mautic to send Everwebinar (Webinarjam) data](https://forum.mautic.org/t/making-mautic-to-send-everwebinar-webinarjam-data/11042)
**Author:** [@martinstrom](https://forum.mautic.org/u/martinstrom)\ **Replies:** 1\ **Last updated:** [December 15, 2019, 6:23pm UTC](https://forum.mautic.org/t/making-mautic-to-send-everwebinar-webinarjam-data/11042 "2019-12-15T18:23:03Z")
Hi! We are trying to make Mautic and Everwebinar (it’s a evergreen webinar in Webinarjam) work together, we have created 4 new custom fields in Mautic and we grab the Webinar Date, Replay Room URL, Live Room URL & the E… --- ## [Report On Email Opens By Contact Name](https://forum.mautic.org/t/report-on-email-opens-by-contact-name/11906)
**Author:** [@anczerewicz](https://forum.mautic.org/u/anczerewicz)\ **Replies:** 0\ **Last updated:** [December 4, 2019, 7:36pm UTC](https://forum.mautic.org/t/report-on-email-opens-by-contact-name/11906 "2019-12-04T19:36:50Z")
I see how to setup a report based on Emails and open rates for each email. However, is there a way to create a report and show by “Contact Name” and or “Contact Email” who has opened or not opened each email in a Campaig… --- ## [Change contact segement from email button](https://forum.mautic.org/t/change-contact-segement-from-email-button/11866)
**Author:** [@pokermagic](https://forum.mautic.org/u/pokermagic)\ **Replies:** 0\ **Last updated:** [December 3, 2019, 11:15pm UTC](https://forum.mautic.org/t/change-contact-segement-from-email-button/11866 "2019-12-03T23:15:25Z")
Is there a way on an email i send for a customer to click a button on the email to effectively change the segment they are associated with? thank you. JR --- ## [Last execution error: Email not found or published](https://forum.mautic.org/t/last-execution-error-email-not-found-or-published/10236)
**Author:** [@inkwoodresearch](https://forum.mautic.org/u/inkwoodresearch)\ **Replies:** 7\ **Last updated:** [November 27, 2019, 7:04am UTC](https://forum.mautic.org/t/last-execution-error-email-not-found-or-published/10236 "2019-11-27T07:04:28Z")
Last execution error: Email not found or published I made a test campaign with email but showing an error when published. Status of the campaign is showing published. Please provide the solution for above error? --- ## [What is the best way to use for my requirement?](https://forum.mautic.org/t/what-is-the-best-way-to-use-for-my-requirement/11755)
**Author:** [@itsmesri](https://forum.mautic.org/u/itsmesri)\ **Replies:** 0\ **Last updated:** [November 22, 2019, 2:50pm UTC](https://forum.mautic.org/t/what-is-the-best-way-to-use-for-my-requirement/11755 "2019-11-22T14:50:46Z")
Hi members, We are small staffing company. Recently we have setup self hosted Mautic. But we have learning curve here. We have very simple requirement here for us. Can some one provide steps how to do this? From there … --- ## [Cleaning low used lists - Sparkpost freeze account for high fails](https://forum.mautic.org/t/cleaning-low-used-lists-sparkpost-freeze-account-for-high-fails/11051)
**Author:** [@tristanbailey](https://forum.mautic.org/u/tristanbailey)\ **Replies:** 1\ **Last updated:** [November 15, 2019, 5:39pm UTC](https://forum.mautic.org/t/cleaning-low-used-lists-sparkpost-freeze-account-for-high-fails/11051 "2019-11-15T17:39:34Z")
Hi there What is peoples experience with keeping lists inside mautic active enough that you dont get blocked for high bounce/unsubscribes? I found I had accidently been drip feeding my failed contact form requests into… --- ## [Tag by E-mail and match website activity history](https://forum.mautic.org/t/tag-by-e-mail-and-match-website-activity-history/11674)
**Author:** [@gino](https://forum.mautic.org/u/gino)\ **Replies:** 0\ **Last updated:** [November 15, 2019, 10:38am UTC](https://forum.mautic.org/t/tag-by-e-mail-and-match-website-activity-history/11674 "2019-11-15T10:38:22Z")
Hi guys, I have a question with regard to emails and matching website history. Is it possible to match a contact to their previous website history web you sent them a e-mail from mautic and they op them Thanks for the… --- ## [Delete contact by IDs](https://forum.mautic.org/t/delete-contact-by-ids/11513)
**Author:** [@ivan](https://forum.mautic.org/u/ivan)\ **Replies:** 0\ **Last updated:** [October 29, 2019, 12:02pm UTC](https://forum.mautic.org/t/delete-contact-by-ids/11513 "2019-10-29T12:02:30Z")
Hello, I have a list of 2000 IDs and I need to delete the related contacts. How can I proceed? I don’t have direct access to the database Thanks in advance for your help. Regards, Ivan --- ## [How contacts are "merged"?](https://forum.mautic.org/t/how-contacts-are-merged/11470)
**Author:** [@wlandgraf](https://forum.mautic.org/u/wlandgraf)\ **Replies:** 3\ **Last updated:** [October 28, 2019, 6:25am UTC](https://forum.mautic.org/t/how-contacts-are-merged/11470 "2019-10-28T06:25:11Z")
I wonder how contact merging works? Suppose the following situation: I have enabled anonymous tracking in my website. I have anonymous user 65 being tracked I import some contacts from an e-mail list I have. So Mau… --- ## [Update](https://forum.mautic.org/t/update/9444)
**Author:** [@bunce69](https://forum.mautic.org/u/bunce69)\ **Replies:** 10\ **Last updated:** [October 19, 2019, 7:12am UTC](https://forum.mautic.org/t/update/9444 "2019-10-19T07:12:44Z")
Hello, who can help me to update from 2.5.1 to 2.10? Thx --- ## [Hardware requirement?](https://forum.mautic.org/t/hardware-requirement/10106)
**Author:** [@saosangmo](https://forum.mautic.org/u/saosangmo)\ **Replies:** 3\ **Last updated:** [October 17, 2019, 11:19am UTC](https://forum.mautic.org/t/hardware-requirement/10106 "2019-10-17T11:19:12Z")
hi, I am a new comer. I have searched around but do not see any document tell about system requirement. I want to install Mautic for personal use only. thank you! --- ## [Please wait solution](https://forum.mautic.org/t/please-wait-solution/10199)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 17\ **Last updated:** [June 15, 2018, 6:01pm UTC](https://forum.mautic.org/t/please-wait-solution/10199 "2018-06-15T18:01:55Z")
The problem ofa form submission hanging at the “Please Wait” has ben around a while now and multiple updates have not fixed the issue. This was fast becoming a deal breaker for me. For the non techs out there, this is w… --- ## [Update Contact Segments](https://forum.mautic.org/t/update-contact-segments/10820)
**Author:** [@pokermagic](https://forum.mautic.org/u/pokermagic)\ **Replies:** 1\ **Last updated:** [October 1, 2019, 2:33am UTC](https://forum.mautic.org/t/update-contact-segments/10820 "2019-10-01T02:33:48Z")
I have a mautic contact list from AWS for bounced emails. Is there a way I can quickly update these 200 or so bounced emails to remove them from the segment they are in and change it to a ‘bounced emails’ segment list I… --- ## [How to edit a tag in mautic](https://forum.mautic.org/t/how-to-edit-a-tag-in-mautic/9880)
**Author:** [@Shaz3e](https://forum.mautic.org/u/Shaz3e)\ **Replies:** 10\ **Last updated:** [September 24, 2019, 11:55am UTC](https://forum.mautic.org/t/how-to-edit-a-tag-in-mautic/9880 "2019-09-24T11:55:52Z")
Hello, I have recently added tags to my contacts but mistakenly I have added a tag with a comma like “ACTIVE,” so now I want to remove this comma so my tag will be visible as “ACTIVE” in the end of tags how can I do… --- ## [Non-Contact Initiated Decision Path terminates campaign?](https://forum.mautic.org/t/non-contact-initiated-decision-path-terminates-campaign/11068)
**Author:** [@Huckleberry](https://forum.mautic.org/u/Huckleberry)\ **Replies:** 0\ **Last updated:** [September 4, 2019, 7:38pm UTC](https://forum.mautic.org/t/non-contact-initiated-decision-path-terminates-campaign/11068 "2019-09-04T19:38:34Z")
Hello all, Question. Is there a way to backtrack a user who’s gone down a non-action initiated decision path (red connectors in campaigns?). For example, if I want a user too fill out a form, and after they do so they g… --- ## [New case-law of the European Court of Justice: Cookie Opt-In](https://forum.mautic.org/t/new-case-law-of-the-european-court-of-justice-cookie-opt-in/10938)
**Author:** [@Rosco](https://forum.mautic.org/u/Rosco)\ **Replies:** 5\ **Last updated:** [August 26, 2019, 7:50pm UTC](https://forum.mautic.org/t/new-case-law-of-the-european-court-of-justice-cookie-opt-in/10938 "2019-08-26T19:50:06Z")
Hello everybody, with the new case-law of the European Court of Justice, all website operators now have to integrate a Cookie Consent Tool, which allows visitors to a website, in particular, to prevent the setting of co… [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=34) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=36)