# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=4 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 5 --- ## [Handle mailer callback soft bounces - Discussion](https://forum.mautic.org/t/handle-mailer-callback-soft-bounces-discussion/33220)
**Author:** [@borjarafols](https://forum.mautic.org/u/borjarafols)\ **Replies:** 5\ **Last updated:** [August 23, 2024, 9:57pm UTC](https://forum.mautic.org/t/handle-mailer-callback-soft-bounces-discussion/33220 "2024-08-23T21:57:50Z")
Hey guys, I have a quick question for the experts. I would like to report back to mautic my softbounces. Now there’s a few options: Create a segment “Soft bounces” and in the mailer callback add those contacts to tha… --- ## [Single contact existing in multiple stages for different marketing channels or funnels simultaneously](https://forum.mautic.org/t/single-contact-existing-in-multiple-stages-for-different-marketing-channels-or-funnels-simultaneously/33112)
**Author:** [@audacioustux](https://forum.mautic.org/u/audacioustux)\ **Replies:** 2\ **Last updated:** [August 23, 2024, 6:19am UTC](https://forum.mautic.org/t/single-contact-existing-in-multiple-stages-for-different-marketing-channels-or-funnels-simultaneously/33112 "2024-08-23T06:19:32Z")
Hi all… I have a general question about “Stages” in mautic. There is a constraint in mautic: “A Contact can only ever be in one Stage at a time.”, but why? I mean, in email-marketing - a single contact might be in differ… --- ## [Mautic Mobile App - legal questions](https://forum.mautic.org/t/mautic-mobile-app-legal-questions/33105)
**Author:** [@jaroslav.huss](https://forum.mautic.org/u/jaroslav.huss)\ **Replies:** 1\ **Last updated:** [August 13, 2024, 8:22am UTC](https://forum.mautic.org/t/mautic-mobile-app-legal-questions/33105 "2024-08-13T08:22:46Z")
My idea is: I am already working on a React Native mobile app that connects to any Mautic instance and is able to run CRUD on it. While the app is still in early development, I would love to publish it to both stores (A… --- ## [Retrieve submitted files // several ways tried, non succeded](https://forum.mautic.org/t/retrieve-submitted-files-several-ways-tried-non-succeded/28088)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 2\ **Last updated:** [August 12, 2024, 7:39pm UTC](https://forum.mautic.org/t/retrieve-submitted-files-several-ways-tried-non-succeded/28088 "2024-08-12T19:39:51Z")
I try to find a suitable way to retrieve files uploaded via forms. To my knowledge there is no (documented) way to pull a file via the Mautic API. I currently set it up the following way and failed: get a system web … --- ## [Why is Mautic 5 so difficult to install?](https://forum.mautic.org/t/why-is-mautic-5-so-difficult-to-install/33077)
**Author:** [@bilbobaggage](https://forum.mautic.org/u/bilbobaggage)\ **Replies:** 4\ **Last updated:** [August 12, 2024, 5:45pm UTC](https://forum.mautic.org/t/why-is-mautic-5-so-difficult-to-install/33077 "2024-08-12T17:45:59Z")
I’ve tried manual installation, I’ve tried using composer, both to no avail. The documentation page is as if important parts of the documentation is left out on purpose. --- ## [Mautic Forms need to know where it was sourced after submission](https://forum.mautic.org/t/mautic-forms-need-to-know-where-it-was-sourced-after-submission/33098)
**Author:** [@feelwacom](https://forum.mautic.org/u/feelwacom)\ **Replies:** 1\ **Last updated:** [August 12, 2024, 2:01pm UTC](https://forum.mautic.org/t/mautic-forms-need-to-know-where-it-was-sourced-after-submission/33098 "2024-08-12T14:01:40Z")
I added a form in a landing page after a form is submitted, the contact details are captured successfully in the database. However, we don’t have any information on the origin of the contact, such as which landing page o… --- ## [Spin Text](https://forum.mautic.org/t/spin-text/17096)
**Author:** [@trinico](https://forum.mautic.org/u/trinico)\ **Replies:** 2\ **Last updated:** [August 11, 2024, 6:50pm UTC](https://forum.mautic.org/t/spin-text/17096 "2024-08-11T18:50:54Z")
Hi Guys! Is it possible to spin or rotate text in Mautic? Regards, Trinico --- ## [Mautic hosting?](https://forum.mautic.org/t/mautic-hosting/30524)
**Author:** [@growthlab](https://forum.mautic.org/u/growthlab)\ **Replies:** 9\ **Last updated:** [August 10, 2024, 5:39am UTC](https://forum.mautic.org/t/mautic-hosting/30524 "2024-08-10T05:39:54Z")
Does anyone out there do Mautic hosting for less than $20 per month? I’m tired of dealing with all the technical issues on my cpanel host. --- ## [Variables for Twilio SMS Replies](https://forum.mautic.org/t/variables-for-twilio-sms-replies/32949)
**Author:** [@user6215](https://forum.mautic.org/u/user6215)\ **Replies:** 2\ **Last updated:** [August 8, 2024, 6:07pm UTC](https://forum.mautic.org/t/variables-for-twilio-sms-replies/32949 "2024-08-08T18:07:59Z")
We have the twilio plugin installed and functioning, both sending SMS and receiving replies. The replies are saved to the contact record and campaign decisions function with replies. How else can we better interact with … --- ## [How do you export emails?](https://forum.mautic.org/t/how-do-you-export-emails/22268)
**Author:** [@peter\_k](https://forum.mautic.org/u/peter_k)\ **Replies:** 5\ **Last updated:** [July 25, 2024, 8:47am UTC](https://forum.mautic.org/t/how-do-you-export-emails/22268 "2024-07-25T08:47:25Z")
Hi, is there a way to export the “source code” of the emails I created? I created some content for a long term nurturing sequence and would hate it, if that content got deleted by a malfunction/bug/etc. (Doesn’t have to… --- ## [Campaign Help: Want to send an email if contact doesn't open first email](https://forum.mautic.org/t/campaign-help-want-to-send-an-email-if-contact-doesnt-open-first-email/6877)
**Author:** [@mitch](https://forum.mautic.org/u/mitch)\ **Replies:** 4\ **Last updated:** [July 25, 2024, 5:08am UTC](https://forum.mautic.org/t/campaign-help-want-to-send-an-email-if-contact-doesnt-open-first-email/6877 "2024-07-25T05:08:10Z")
Hello All, I’m not clear on how to build my campaign to send a second or third email when the contact doesn’t open the first email. So, scenario is … I send an email, then if after 3 days the contact doesn’t open … --- ## [✨ Discover 2 New Free MJML Themes for Mautic!](https://forum.mautic.org/t/discover-2-new-free-mjml-themes-for-mautic/32791)
**Author:** [@ricfreire](https://forum.mautic.org/u/ricfreire)\ **Replies:** 3\ **Last updated:** [July 24, 2024, 10:25am UTC](https://forum.mautic.org/t/discover-2-new-free-mjml-themes-for-mautic/32791 "2024-07-24T10:25:14Z")
I’m excited to share with you my two latest Free MJML themes for Mautic: Loyal Client: An email template designed to offer your clients vouchers or coupons for your e-commerce store. Portugal Trip: A comprehensive e… --- ## [Mtc.js can be substituted in case of server hacking?](https://forum.mautic.org/t/mtc-js-can-be-substituted-in-case-of-server-hacking/32358)
**Author:** [@zaharovrd](https://forum.mautic.org/u/zaharovrd)\ **Replies:** 5\ **Last updated:** [July 22, 2024, 9:39am UTC](https://forum.mautic.org/t/mtc-js-can-be-substituted-in-case-of-server-hacking/32358 "2024-07-22T09:39:00Z")
One of my clients is worried that the js script http(s)://example.com/mtc.js can be substituted with another one that will steal their users’ data, or do something else naughty. They consider an external js script to be … --- ## [Happy (day of the week) greeting in email](https://forum.mautic.org/t/happy-day-of-the-week-greeting-in-email/25231)
**Author:** [@notsotechy](https://forum.mautic.org/u/notsotechy)\ **Replies:** 8\ **Last updated:** [July 21, 2024, 7:24am UTC](https://forum.mautic.org/t/happy-day-of-the-week-greeting-in-email/25231 "2024-07-21T07:24:09Z")
hi I’d like to set up a dynamic content fiend that updates to the day of the week so i can insert it into emails, like this: happy Monday… (if email goes out on a monday) or happy Tuesday (if the email goes out on a t… --- ## [SAML not working Showing: Unknow InResponseTo](https://forum.mautic.org/t/saml-not-working-showing-unknow-inresponseto/32721)
**Author:** [@aliraza.khan](https://forum.mautic.org/u/aliraza.khan)\ **Replies:** 1\ **Last updated:** [July 16, 2024, 5:13am UTC](https://forum.mautic.org/t/saml-not-working-showing-unknow-inresponseto/32721 "2024-07-16T05:13:48Z")
I have setup SAML using google workspace on my domain But when I use https://crm.my-domain.com/ It shows Unknown InResponseTo ‘\_6b026a760b07afe943f44b87d32df905735c9774e3’ Below are the screenshots of configuration … --- ## [Multi-tenant Mautic in Docker?](https://forum.mautic.org/t/multi-tenant-mautic-in-docker/31739)
**Author:** [@gradualchange](https://forum.mautic.org/u/gradualchange)\ **Replies:** 1\ **Last updated:** [July 12, 2024, 12:49pm UTC](https://forum.mautic.org/t/multi-tenant-mautic-in-docker/31739 "2024-07-12T12:49:51Z")
I don’t currently run multi-tenant Mautic in Docker or any container, but I’m interested in whether it’s possible. Has anyone done it? How did you do it? The examples here only seem to be for one Mautic instance per ser… --- ## [Can't send email to myself!](https://forum.mautic.org/t/cant-send-email-to-myself/32515)
**Author:** [@famerazak](https://forum.mautic.org/u/famerazak)\ **Replies:** 6\ **Last updated:** [July 4, 2024, 10:55am UTC](https://forum.mautic.org/t/cant-send-email-to-myself/32515 "2024-07-04T10:55:07Z")
I’ve been using Mautic for a few years now without issue. For the last 2 months, I’m getting more bounces, specifically these ones: “An error occurred while trying to deliver the mail to the following recipients:” Not… --- ## [A few beginner questions before installing Mautic](https://forum.mautic.org/t/a-few-beginner-questions-before-installing-mautic/32333)
**Author:** [@Cristo](https://forum.mautic.org/u/Cristo)\ **Replies:** 1\ **Last updated:** [July 3, 2024, 9:53am UTC](https://forum.mautic.org/t/a-few-beginner-questions-before-installing-mautic/32333 "2024-07-03T09:53:39Z")
Im looking at Mautic but don’t grasp it. The information I looked at has been focused for companies and I can’t grasp it, that is why Im asking here to understand of Mautic have the features Im looking for. Im looking t… --- ## [Contacts in and out of Segments. What happens with Campaigns?](https://forum.mautic.org/t/contacts-in-and-out-of-segments-what-happens-with-campaigns/32588)
**Author:** [@zero477](https://forum.mautic.org/u/zero477)\ **Replies:** 2\ **Last updated:** [July 3, 2024, 8:51am UTC](https://forum.mautic.org/t/contacts-in-and-out-of-segments-what-happens-with-campaigns/32588 "2024-07-03T08:51:53Z")
Your software My Mautic version is: v4.4.10 My PHP version is: PHP Version 8.0.30 My Database type and version is: 10.4.34-MariaDB-1:10.4.34+maria~deb10-log Your problem Hello to all, What happens if: Day 1 a con… --- ## [Using "Totals" in reports](https://forum.mautic.org/t/using-totals-in-reports/32575)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 0\ **Last updated:** [June 27, 2024, 8:34pm UTC](https://forum.mautic.org/t/using-totals-in-reports/32575 "2024-06-27T20:34:16Z")
I tried to use totals in the report… but this gets only activated, once I selected the “group by” option. I think thats not necessarily connected? --- ## [Is Mautic a CRM software?](https://forum.mautic.org/t/is-mautic-a-crm-software/8092)
**Author:** [@salahsaqr](https://forum.mautic.org/u/salahsaqr)\ **Replies:** 3\ **Last updated:** [April 4, 2017, 7:21am UTC](https://forum.mautic.org/t/is-mautic-a-crm-software/8092 "2017-04-04T07:21:16Z")
Hello, I’m a bit confused whether Mautic is a CRM software or not. And I would love to know what are the main differences between Mautic and SuiteCRM? (so I have a clear vision if Mautic is enough for me). Th… --- ## [Mautic is no longer taking new contacts](https://forum.mautic.org/t/mautic-is-no-longer-taking-new-contacts/32474)
**Author:** [@manusen](https://forum.mautic.org/u/manusen)\ **Replies:** 1\ **Last updated:** [June 21, 2024, 9:37am UTC](https://forum.mautic.org/t/mautic-is-no-longer-taking-new-contacts/32474 "2024-06-21T09:37:17Z")
Your software My Mautic version is: v4.4.10 My PHP version is: 8.0.30 Good morning! I report that since yesterday mautic is no longer taking new contacts, either anonymously or with login. Are there any limitations o… --- ## [API: Set Email replied](https://forum.mautic.org/t/api-set-email-replied/32464)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 0\ **Last updated:** [June 20, 2024, 9:40pm UTC](https://forum.mautic.org/t/api-set-email-replied/32464 "2024-06-20T21:40:49Z")
So I can set an individual E-Mail as replied via API - which is great - but I can’t use this criteria for neither a segment nor a campaign condition? Is that true? https://developer.mautic.org/#create-a-reply-to-a-send-… --- ## [Data Management Campaign best practice?](https://forum.mautic.org/t/data-management-campaign-best-practice/26976)
**Author:** [@astrylis](https://forum.mautic.org/u/astrylis)\ **Replies:** 4\ **Last updated:** [May 1, 2023, 8:52am UTC](https://forum.mautic.org/t/data-management-campaign-best-practice/26976 "2023-05-01T08:52:39Z")
Hey Mauticians! I was wondering we have a number of campaigns that does some data management. The way I have been testing locally on my machine is as follows. I have a check if the lead has an expected field. If they do… --- ## [How are you using Hubspot CRM with Mautic?](https://forum.mautic.org/t/how-are-you-using-hubspot-crm-with-mautic/12878)
**Author:** [@mili](https://forum.mautic.org/u/mili)\ **Replies:** 1\ **Last updated:** [February 18, 2020, 7:44pm UTC](https://forum.mautic.org/t/how-are-you-using-hubspot-crm-with-mautic/12878 "2020-02-18T19:44:25Z")
--- ## [Release date of Mautic v5.1?](https://forum.mautic.org/t/release-date-of-mautic-v5-1/32359)
**Author:** [@okagoogle](https://forum.mautic.org/u/okagoogle)\ **Replies:** 1\ **Last updated:** [June 13, 2024, 8:58am UTC](https://forum.mautic.org/t/release-date-of-mautic-v5-1/32359 "2024-06-13T08:58:33Z")
Is Mautic v5.1 going to be released this month, or should I go with v4 for production purposes? --- ## [What is the best email provider for mautic to send 250k emails monthly](https://forum.mautic.org/t/what-is-the-best-email-provider-for-mautic-to-send-250k-emails-monthly/32217)
**Author:** [@mauticsmit](https://forum.mautic.org/u/mauticsmit)\ **Replies:** 3\ **Last updated:** [June 12, 2024, 2:53pm UTC](https://forum.mautic.org/t/what-is-the-best-email-provider-for-mautic-to-send-250k-emails-monthly/32217 "2024-06-12T14:53:52Z")
We have a few different business lines All of which currently do not cross sell. We would like to start small but slowly over time increase that volume. This will require a reliable email delivery provider as well as … --- ## [Filtering companies](https://forum.mautic.org/t/filtering-companies/32242)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 0\ **Last updated:** [June 2, 2024, 1:18pm UTC](https://forum.mautic.org/t/filtering-companies/32242 "2024-06-02T13:18:19Z")
It seems to work to filter companies by fields when searching for certain values. Is there also a way to filter for empty values? I tried “” or null, but they don’t work. Update: It works through API though, similar to… --- ## [Activity log of all sent emails](https://forum.mautic.org/t/activity-log-of-all-sent-emails/18671)
**Author:** [@pjrobertson](https://forum.mautic.org/u/pjrobertson)\ **Replies:** 4\ **Last updated:** [May 31, 2024, 8:07pm UTC](https://forum.mautic.org/t/activity-log-of-all-sent-emails/18671 "2024-05-31T20:07:37Z")
I may be missing something, but this seems like a basic feature to me. Does mautic have anywhere where I can see a list of all sent emails over time? Even something as simple as a text file with simple the email address… --- ## [NOT BEING ABLE TO SAVE MY LANDING PAGE](https://forum.mautic.org/t/not-being-able-to-save-my-landing-page/5376)
**Author:** [@podexdotman](https://forum.mautic.org/u/podexdotman)\ **Replies:** 11\ **Last updated:** [May 29, 2024, 2:26pm UTC](https://forum.mautic.org/t/not-being-able-to-save-my-landing-page/5376 "2024-05-29T14:26:16Z")
hello and good evening. I’m Dotman by name, a fellow mautic user. I have been experiencing the same issue as you (not being able to save my landing page) when i click save/close). It will juts keep carrying out the … [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=3) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=5)