# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=41

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 42

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## [Need HELP for Email Configuration, Email Queue and Cron Job](https://forum.mautic.org/t/need-help-for-email-configuration-email-queue-and-cron-job/9927)

<div class="topic-metadata">

**Author:** [@Shaz3e](https://forum.mautic.org/u/Shaz3e)\
**Replies:** 3\
**Last updated:** [November 25, 2017, 3:37pm UTC](https://forum.mautic.org/t/need-help-for-email-configuration-email-queue-and-cron-job/9927 "2017-11-25T15:37:21Z")

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Hello, I want to send emails as newsletter to my contacts I know how to do it I have tried once but after 100 emails my Mautic has an error 500 Internet Server so I have check my mautic installation and server email…

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## [email read](https://forum.mautic.org/t/email-read/9961)

<div class="topic-metadata">

**Author:** [@krinic](https://forum.mautic.org/u/krinic)\
**Replies:** 5\
**Last updated:** [November 24, 2017, 7:20pm UTC](https://forum.mautic.org/t/email-read/9961 "2017-11-24T19:20:57Z")

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Hello everyone I was wondering if it is possible to identify which contacts read the emails that I sent and in what way can I see it from mautic? add the tracking in outlook but I do not know where I can see wh…

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## [Zoho plugin issue](https://forum.mautic.org/t/zoho-plugin-issue/9967)

<div class="topic-metadata">

**Author:** [@anraku](https://forum.mautic.org/u/anraku)\
**Replies:** 3\
**Last updated:** [November 24, 2017, 4:14pm UTC](https://forum.mautic.org/t/zoho-plugin-issue/9967 "2017-11-24T16:14:28Z")

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Hi, I’m trying to plug Mautic with our CRM : Zoho. We are interested into the bidirectionnal Zoho plugin in Mautic. I have installed the plugin, done the setup, my Zoho login/password is recognized, the ap…

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## [Mautic reports often produce 500... switching to Metabase :)](https://forum.mautic.org/t/mautic-reports-often-produce-500-switching-to-metabase/9974)

<div class="topic-metadata">

**Author:** [@denispavliha](https://forum.mautic.org/u/denispavliha)\
**Replies:** 1\
**Last updated:** [November 24, 2017, 2:17pm UTC](https://forum.mautic.org/t/mautic-reports-often-produce-500-switching-to-metabase/9974 "2017-11-24T14:17:02Z")

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Hey guys, although I love Mautic big time, I simply hate its reporting capabilities. reports often produce 500 errors (e.g. “group by” is quite error-prone) data are inconsistent/incomplete (although I am su…

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## [How do you do Newsletter?](https://forum.mautic.org/t/how-do-you-do-newsletter/6314)

<div class="topic-metadata">

**Author:** [@olafdammann](https://forum.mautic.org/u/olafdammann)\
**Replies:** 7\
**Last updated:** [November 24, 2017, 2:05pm UTC](https://forum.mautic.org/t/how-do-you-do-newsletter/6314 "2017-11-24T14:05:13Z")

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All I have this general question. Talking about a regular Newsletter, send each week or so to all my subscribers. Not a welcome-campaign for new sumbscribers or so. I do it like this: create the Mials Create a Cam…

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## [Campaign Setup Question](https://forum.mautic.org/t/campaign-setup-question/9948)

<div class="topic-metadata">

**Author:** [@pstevens](https://forum.mautic.org/u/pstevens)\
**Replies:** 5\
**Last updated:** [November 23, 2017, 2:06pm UTC](https://forum.mautic.org/t/campaign-setup-question/9948 "2017-11-23T14:06:30Z")

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I’ve got a quick question. So let’s say I send email #1, if they open it, send email #2. If they don’t open it send email #1 again. My question is, if they don’t open #1 on the first try, but THEN open email #1 on…

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## [Rails Gem](https://forum.mautic.org/t/rails-gem/9959)

<div class="topic-metadata">

**Author:** [@gustavocosta](https://forum.mautic.org/u/gustavocosta)\
**Replies:** 2\
**Last updated:** [November 22, 2017, 9:28pm UTC](https://forum.mautic.org/t/rails-gem/9959 "2017-11-22T21:28:57Z")

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Hello Lukas, how are you? My name is Gustavo and I got the same error that you got here: https://www.mautic.org/community/index.php/6874-submit-form-return-302-always I found the gem that you’ve built for Rails…

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## [Rails Gem](https://forum.mautic.org/t/rails-gem/9960)

<div class="topic-metadata">

**Author:** [@gustavocosta](https://forum.mautic.org/u/gustavocosta)\
**Replies:** 1\
**Last updated:** [November 22, 2017, 8:21pm UTC](https://forum.mautic.org/t/rails-gem/9960 "2017-11-22T20:21:04Z")

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Hello Lukas, how are you? Even using the gem you’ve built (congrats btw), I am facing 302 response whenever I try to submit a form, as you posted here https://www.mautic.org/community/index.php/6874-submit-form-retu…

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## [Tracking Links within Dynamic Content](https://forum.mautic.org/t/tracking-links-within-dynamic-content/9226)

<div class="topic-metadata">

**Author:** [@ant](https://forum.mautic.org/u/ant)\
**Replies:** 2\
**Last updated:** [November 21, 2017, 3:43am UTC](https://forum.mautic.org/t/tracking-links-within-dynamic-content/9226 "2017-11-21T03:43:12Z")

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Hi there, We have a dynamic email campaign that alters the content of the email based off certain user parameters. The dynamic content itself works great. The issue we are experiencing: The dynamic content c…

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## [How to preserve leadfield/contactfield used in href links sent via e-mail?](https://forum.mautic.org/t/how-to-preserve-leadfield-contactfield-used-in-href-links-sent-via-e-mail/9942)

<div class="topic-metadata">

**Author:** [@ricardomartins](https://forum.mautic.org/u/ricardomartins)\
**Replies:** 1\
**Last updated:** [November 21, 2017, 3:34am UTC](https://forum.mautic.org/t/how-to-preserve-leadfield-contactfield-used-in-href-links-sent-via-e-mail/9942 "2017-11-21T03:34:16Z")

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As described at #5345, when I add a {contactfield} on a link inside an email and the customer opens in a different browser that have different mautic\_session\_id token its redirected to different url. How can I ensur…

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## [Product Recommendations](https://forum.mautic.org/t/product-recommendations/9938)

<div class="topic-metadata">

**Author:** [@McDuck4](https://forum.mautic.org/u/McDuck4)\
**Replies:** 2\
**Last updated:** [November 20, 2017, 11:18pm UTC](https://forum.mautic.org/t/product-recommendations/9938 "2017-11-20T23:18:50Z")

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Hello everybody. I got a new customer who wanted to have implemented a marketing automation platform on his webshop. I of course suggested Mautic He asked about dynamic content sections. I have for a very long…

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## [Joomla contacts to mautic](https://forum.mautic.org/t/joomla-contacts-to-mautic/9921)

<div class="topic-metadata">

**Author:** [@zumbador](https://forum.mautic.org/u/zumbador)\
**Replies:** 1\
**Last updated:** [November 16, 2017, 10:08pm UTC](https://forum.mautic.org/t/joomla-contacts-to-mautic/9921 "2017-11-16T22:08:40Z")

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Anyone able to transfer new joomla users to mautic? I followed the instructions to set up the plugin carefully and not working for me. Any suggestions? Bright

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## [Mautic Stable/Good Enough for Marketing Automation?](https://forum.mautic.org/t/mautic-stable-good-enough-for-marketing-automation/9890)

<div class="topic-metadata">

**Author:** [@autovacbot](https://forum.mautic.org/u/autovacbot)\
**Replies:** 7\
**Last updated:** [November 16, 2017, 9:55am UTC](https://forum.mautic.org/t/mautic-stable-good-enough-for-marketing-automation/9890 "2017-11-16T09:55:52Z")

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hi all, i have previously downloaded mautic and setup on my server like 1year++ ago but tbh, it’s pretty confusing to use for a non-dev like me, and i ditch it. however, i came back to mautic and checked they have…

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## [Integration with Segment.com](https://forum.mautic.org/t/integration-with-segment-com/9916)

<div class="topic-metadata">

**Author:** [@autovacbot](https://forum.mautic.org/u/autovacbot)\
**Replies:** 2\
**Last updated:** [November 16, 2017, 9:49am UTC](https://forum.mautic.org/t/integration-with-segment-com/9916 "2017-11-16T09:49:27Z")

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hi, is there any integration plugins/development for segment.com? im using it and it’s a breeze to map datas to all of the services im subscribed to. Google Analytics, Hotjar, Kissmetrics etc. it’s like a one…

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## [Mautec Plugin for Salesforce](https://forum.mautic.org/t/mautec-plugin-for-salesforce/9901)

<div class="topic-metadata">

**Author:** [@Rasberry911](https://forum.mautic.org/u/Rasberry911)\
**Replies:** 6\
**Last updated:** [November 15, 2017, 4:42pm UTC](https://forum.mautic.org/t/mautec-plugin-for-salesforce/9901 "2017-11-15T16:42:38Z")

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Has anyone implemented Mautic for Salesforce?

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## [Email problems](https://forum.mautic.org/t/email-problems/9894)

<div class="topic-metadata">

**Author:** [@sergio-bolinches](https://forum.mautic.org/u/sergio-bolinches)\
**Replies:** 5\
**Last updated:** [November 15, 2017, 2:52pm UTC](https://forum.mautic.org/t/email-problems/9894 "2017-11-15T14:52:14Z")

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Hi vcdesigns When one want to use a software like this in production, you need to have a copy on development because it is known that Mautic is not very stable. (you must do a lot of proves before update. ) I´m su…

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## [OC \> Mautic](https://forum.mautic.org/t/oc-mautic/9911)

<div class="topic-metadata">

**Author:** [@rtm](https://forum.mautic.org/u/rtm)\
**Replies:** 1\
**Last updated:** [November 15, 2017, 11:19am UTC](https://forum.mautic.org/t/oc-mautic/9911 "2017-11-15T11:19:30Z")

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Hi, can you describe what kind of problem you have with OC customer base and also send me what you have done to connect both Mautic and OC at info@rtm.si. Thanks, Darjan

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## [Customize the replay email adress](https://forum.mautic.org/t/customize-the-replay-email-adress/9873)

<div class="topic-metadata">

**Author:** [@dletkemann](https://forum.mautic.org/u/dletkemann)\
**Replies:** 3\
**Last updated:** [November 15, 2017, 11:05am UTC](https://forum.mautic.org/t/customize-the-replay-email-adress/9873 "2017-11-15T11:05:29Z")

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Hello, i create a form and when the form will be filed out mautic send me an email with all informations from the form. But if i click “Reply” the email adress is my mautic email adress. Can i customize the R…

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## [Salesforce Mautec integration](https://forum.mautic.org/t/salesforce-mautec-integration/9906)

<div class="topic-metadata">

**Author:** [@Rasberry911](https://forum.mautic.org/u/Rasberry911)\
**Replies:** 1\
**Last updated:** [November 14, 2017, 3:45pm UTC](https://forum.mautic.org/t/salesforce-mautec-integration/9906 "2017-11-14T15:45:26Z")

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Hi I see from the forum that you have implemented Mautec with SF. I am a SF Admin and my task is to install and configure Mautec on a Salesforce instance. The customer has no data in SF yet, the data is in Mautec. The qu…

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## [Form captcha implementation](https://forum.mautic.org/t/form-captcha-implementation/2855)

<div class="topic-metadata">

**Author:** [@noreply](https://forum.mautic.org/u/noreply)\
**Replies:** 10\
**Last updated:** [November 13, 2017, 9:46pm UTC](https://forum.mautic.org/t/form-captcha-implementation/2855 "2017-11-13T21:46:18Z")

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Hi, I would like to implement a third party captcha to form instead of using the default captcha question field provided by mautic. Any suggestion on this and how to implement? Thanks in advance.

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## [Assigning Categories to Contacts, how does this work?](https://forum.mautic.org/t/assigning-categories-to-contacts-how-does-this-work/6692)

<div class="topic-metadata">

**Author:** [@justinroffmarsh](https://forum.mautic.org/u/justinroffmarsh)\
**Replies:** 2\
**Last updated:** [November 10, 2017, 3:34pm UTC](https://forum.mautic.org/t/assigning-categories-to-contacts-how-does-this-work/6692 "2017-11-10T15:34:13Z")

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I see, under Contact Preferences, that it’s possible to assign Categories to Contacts, just like you can Segments. I also see that this association can be exposed to the user in the Unsubscribe settings. But wh…

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## [Mautic expert needed](https://forum.mautic.org/t/mautic-expert-needed/8636)

<div class="topic-metadata">

**Author:** [@jimmccloskey](https://forum.mautic.org/u/jimmccloskey)\
**Replies:** 4\
**Last updated:** [November 10, 2017, 12:03pm UTC](https://forum.mautic.org/t/mautic-expert-needed/8636 "2017-11-10T12:03:47Z")

</div>

Looking for a Mautic installation and customization expert to review current instance, recommend how to maximize application benefits

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## [Very slow email sending speed](https://forum.mautic.org/t/very-slow-email-sending-speed/2107)

<div class="topic-metadata">

**Author:** [@ankitpr89](https://forum.mautic.org/u/ankitpr89)\
**Replies:** 17\
**Last updated:** [November 9, 2017, 1:16pm UTC](https://forum.mautic.org/t/very-slow-email-sending-speed/2107 "2017-11-09T13:16:42Z")

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Off-late I was trying to send email to a opt-in list of 18k subscribers. But, observed that email sending speed was too slow, overall speed came around 1 email per second. So, can you please tell, on what factors this …

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## [Mautic self hosted vs. .com?](https://forum.mautic.org/t/mautic-self-hosted-vs-com/9862)

<div class="topic-metadata">

**Author:** [@petercrowell](https://forum.mautic.org/u/petercrowell)\
**Replies:** 3\
**Last updated:** [November 9, 2017, 2:55am UTC](https://forum.mautic.org/t/mautic-self-hosted-vs-com/9862 "2017-11-09T02:55:48Z")

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Sorry if this question exists. I did search but did not find the answer. So, I’m currently using Marketo and seriously considering a move to Mautic. Apart from support and hosting, is there any functional diffe…

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## [Mautic Http to Https](https://forum.mautic.org/t/mautic-http-to-https/5858)

<div class="topic-metadata">

**Author:** [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Replies:** 16\
**Last updated:** [November 7, 2017, 11:41am UTC](https://forum.mautic.org/t/mautic-http-to-https/5858 "2017-11-07T11:41:51Z")

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Hi guys i have a problem i just move all my sites to a https sites but im have problem with Mautic. the only way i can put Mautic to work in https is creating a new Mautic instance (using softlocus) and put https in the …

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## [How can I optimize my crons to work more like Mautic Cloud?](https://forum.mautic.org/t/how-can-i-optimize-my-crons-to-work-more-like-mautic-cloud/9853)

<div class="topic-metadata">

**Author:** [@Blake](https://forum.mautic.org/u/Blake)\
**Replies:** 1\
**Last updated:** [November 6, 2017, 8:06pm UTC](https://forum.mautic.org/t/how-can-i-optimize-my-crons-to-work-more-like-mautic-cloud/9853 "2017-11-06T20:06:05Z")

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When comparing Mautic Cloud to the self-hosted version of Mautic (Bitmatic), I noticed that Mautic Cloud’s cronjobs appear to run much more efficiently than the open source version. When importing contacts in Mautic Clou…

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## [Cron Jobs Secret Key Error](https://forum.mautic.org/t/cron-jobs-secret-key-error/9758)

<div class="topic-metadata">

**Author:** [@nibu.t](https://forum.mautic.org/u/nibu.t)\
**Replies:** 4\
**Last updated:** [November 3, 2017, 12:23pm UTC](https://forum.mautic.org/t/cron-jobs-secret-key-error/9758 "2017-11-03T12:23:28Z")

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Hey Guys, I have a problem with mautic v2.11.0-beta. i just self hosted mautic on virtual machine and made the cron jobs configuration from using this link https://docs.cronfig.io/integrations/mautic . but whil…

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## [Send a segment mail partly?](https://forum.mautic.org/t/send-a-segment-mail-partly/9795)

<div class="topic-metadata">

**Author:** [@fususu](https://forum.mautic.org/u/fususu)\
**Replies:** 6\
**Last updated:** [November 3, 2017, 11:03am UTC](https://forum.mautic.org/t/send-a-segment-mail-partly/9795 "2017-11-03T11:03:00Z")

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I have an email to send to all of my 30000 subscribes. I create a segment that includes all email and a segment email is ready. But I don’t want to send to all at once. I want to send this email to maximum 5000 subscribe…

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## [Access Email delivered/open/click data via API](https://forum.mautic.org/t/access-email-delivered-open-click-data-via-api/9833)

<div class="topic-metadata">

**Author:** [@Markdelange](https://forum.mautic.org/u/Markdelange)\
**Replies:** 1\
**Last updated:** [November 2, 2017, 8:15pm UTC](https://forum.mautic.org/t/access-email-delivered-open-click-data-via-api/9833 "2017-11-02T20:15:31Z")

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I would like to send email event data (delivered/opened/clicked) to data to a custom object in SalesForce. Is it possible to pull this data from a contact record in Mautic together with an email address so in SalesForce …

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## [Did the lead reply to email?](https://forum.mautic.org/t/did-the-lead-reply-to-email/6880)

<div class="topic-metadata">

**Author:** [@denispavliha](https://forum.mautic.org/u/denispavliha)\
**Replies:** 6\
**Last updated:** [November 2, 2017, 6:57am UTC](https://forum.mautic.org/t/did-the-lead-reply-to-email/6880 "2017-11-02T06:57:48Z")

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I got this idea on how to monitor if a lead replied to an email: We use Mailgun to send emails out, and also have MX records for Mailgun to read incoming emails for a certain subdomain Every email Mautic se…

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