# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=46

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 47

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## [mautic to vtiger](https://forum.mautic.org/t/mautic-to-vtiger/8050)

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**Author:** [@bheemesh](https://forum.mautic.org/u/bheemesh)\
**Replies:** 4\
**Last updated:** [August 3, 2017, 5:14pm UTC](https://forum.mautic.org/t/mautic-to-vtiger/8050 "2017-08-03T17:14:38Z")

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This is new mautic user. I have a problem occured at vtiger integration. Its integrated sucessfully but didnt pushing contacts into vtiger .I designed a campaign action trigrred but no contact in vtiger.

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## [Mautic Reporting Grouping](https://forum.mautic.org/t/mautic-reporting-grouping/9157)

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**Author:** [@pokermagic](https://forum.mautic.org/u/pokermagic)\
**Replies:** 1\
**Last updated:** [August 3, 2017, 3:49pm UTC](https://forum.mautic.org/t/mautic-reporting-grouping/9157 "2017-08-03T15:49:59Z")

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Hi, I am creating a Sales Report that our team can use to identify new customers and to be able to contact them. However, in the reporting, for management, how do i group/separate them by the “Comapny Owner”? Than…

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## [Importing Contacts from Zoho](https://forum.mautic.org/t/importing-contacts-from-zoho/9142)

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**Author:** [@City\_Media](https://forum.mautic.org/u/City_Media)\
**Replies:** 2\
**Last updated:** [August 3, 2017, 10:55am UTC](https://forum.mautic.org/t/importing-contacts-from-zoho/9142 "2017-08-03T10:55:42Z")

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I used the tool in app but no data is exchanging

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## [B2B Setup Question](https://forum.mautic.org/t/b2b-setup-question/9082)

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**Author:** [@mmcbride](https://forum.mautic.org/u/mmcbride)\
**Replies:** 7\
**Last updated:** [August 2, 2017, 7:02pm UTC](https://forum.mautic.org/t/b2b-setup-question/9082 "2017-08-02T19:02:17Z")

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Have a process/set up question. If an IP for a company is known, can Mautic auto assign the company to the anonymous contact. That way you could at least start targeting contact from high priority accounts as soon a…

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## [Random contacts being added after upgrade to 2.9.0](https://forum.mautic.org/t/random-contacts-being-added-after-upgrade-to-2-9-0/9079)

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**Author:** [@Doahh](https://forum.mautic.org/u/Doahh)\
**Replies:** 4\
**Last updated:** [August 2, 2017, 10:06am UTC](https://forum.mautic.org/t/random-contacts-being-added-after-upgrade-to-2-9-0/9079 "2017-08-02T10:06:41Z")

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After noticing that bugfix #4498 had been issued, I upgraded Mautic from 2.8.2 to the latest release (2.9.0). I noticed that random contacts were being created every few minutes. At first I thought that a hacker had…

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## [Trick - how to send campaign to existing segment members](https://forum.mautic.org/t/trick-how-to-send-campaign-to-existing-segment-members/8277)

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**Author:** [@denispavliha](https://forum.mautic.org/u/denispavliha)\
**Replies:** 10\
**Last updated:** [August 2, 2017, 6:51am UTC](https://forum.mautic.org/t/trick-how-to-send-campaign-to-existing-segment-members/8277 "2017-08-02T06:51:01Z")

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Hey guys, I just wanted to share this with you: If you design a campaign that takes contacts from a segment as its source, contacts that are already in the segment won’t be affected by the campaign and it will …

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## [How to Launch Mautic on AWS](https://forum.mautic.org/t/how-to-launch-mautic-on-aws/9139)

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**Author:** [@Patrick](https://forum.mautic.org/u/Patrick)\
**Replies:** 1\
**Last updated:** [August 2, 2017, 6:19am UTC](https://forum.mautic.org/t/how-to-launch-mautic-on-aws/9139 "2017-08-02T06:19:05Z")

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If you already have an AWS account, you can directly launch AMI using https://aws.amazon.com/marketplace/pp/B0731D8KQ3?qid=1501658043765&sr=0-1&ref\_=srh\_res\_product\_title Click on Continue button on the right side of t…

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## [If I paste the code twice in my website, how to reset the process of applying the code](https://forum.mautic.org/t/if-i-paste-the-code-twice-in-my-website-how-to-reset-the-process-of-applying-the-code/9117)

<div class="topic-metadata">

**Author:** [@janesmith](https://forum.mautic.org/u/janesmith)\
**Replies:** 2\
**Last updated:** [August 1, 2017, 5:31am UTC](https://forum.mautic.org/t/if-i-paste-the-code-twice-in-my-website-how-to-reset-the-process-of-applying-the-code/9117 "2017-08-01T05:31:08Z")

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It is recommended not to paste the injection code twice, it risks creating troubles on the submit form action when mandatory fields are submitted empty. From the mautic documentation. Then, if I paste the code twice…

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## [Upgrade problems from 1.7 to 2.9](https://forum.mautic.org/t/upgrade-problems-from-1-7-to-2-9/9133)

<div class="topic-metadata">

**Author:** [@goobinchu](https://forum.mautic.org/u/goobinchu)\
**Replies:** 1\
**Last updated:** [August 1, 2017, 5:20am UTC](https://forum.mautic.org/t/upgrade-problems-from-1-7-to-2-9/9133 "2017-08-01T05:20:08Z")

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I just ran an upgrade from Mautic 1.7 to 2.9. Following the upgrade.php, it went smooth, i can see almost all details except the contacts. In v1.7 - I could go to Leads \> Manage Lists \> View leads to take me to cont…

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## [questions about landing pages & urls](https://forum.mautic.org/t/questions-about-landing-pages-urls/6177)

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**Author:** [@Prue](https://forum.mautic.org/u/Prue)\
**Replies:** 3\
**Last updated:** [August 1, 2017, 3:28am UTC](https://forum.mautic.org/t/questions-about-landing-pages-urls/6177 "2017-08-01T03:28:02Z")

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Hi, I haven’t taken the leap yet - I am just looking into what Mautic has to offer. I notice the literature talks about landing pages. Can I use my own landing pages on my website instead, or am I not able to…

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## [Joomla form submissions aren't tracked](https://forum.mautic.org/t/joomla-form-submissions-arent-tracked/9099)

<div class="topic-metadata">

**Author:** [@janesmith](https://forum.mautic.org/u/janesmith)\
**Replies:** 2\
**Last updated:** [July 31, 2017, 12:43am UTC](https://forum.mautic.org/t/joomla-form-submissions-arent-tracked/9099 "2017-07-31T00:43:48Z")

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I’ve successfully installed the Mautic plugin in our joomla website. When I click submit, the leads details are captured in Mautic. But my problem now is the submission count in my contact form isn’t increasing. It …

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## [VTiger Integration](https://forum.mautic.org/t/vtiger-integration/5426)

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**Author:** [@ducanova](https://forum.mautic.org/u/ducanova)\
**Replies:** 4\
**Last updated:** [July 28, 2017, 11:11pm UTC](https://forum.mautic.org/t/vtiger-integration/5426 "2017-07-28T23:11:38Z")

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Its possible integrate Mautic with VTiger Open Source (hosted on own server)?

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## [500 Internal Server Error](https://forum.mautic.org/t/500-internal-server-error/9102)

<div class="topic-metadata">

**Author:** [@Dipesh\_Dhawan](https://forum.mautic.org/u/Dipesh_Dhawan)\
**Replies:** 1\
**Last updated:** [July 28, 2017, 1:25pm UTC](https://forum.mautic.org/t/500-internal-server-error/9102 "2017-07-28T13:25:26Z")

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Getting this error While Clicking on " Having Trouble Shoot…" in email. and the Tracking GIF is not working showing 500 internal server error. \[2017-07-28 14:18:49\] mautic.WARNING: PHP Warning - PDOStatement::execu…

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## [Email Bounced](https://forum.mautic.org/t/email-bounced/8934)

<div class="topic-metadata">

**Author:** [@Vines](https://forum.mautic.org/u/Vines)\
**Replies:** 2\
**Last updated:** [July 28, 2017, 10:21am UTC](https://forum.mautic.org/t/email-bounced/8934 "2017-07-28T10:21:39Z")

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Everyday I’m blasting email everyday different domain email provider. But then only from 163.com email domain bouncing back. Can i know whats the possible reason .

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## [Reports on Traffic sources, Leads sources](https://forum.mautic.org/t/reports-on-traffic-sources-leads-sources/3655)

<div class="topic-metadata">

**Author:** [@subhashp](https://forum.mautic.org/u/subhashp)\
**Replies:** 3\
**Last updated:** [July 28, 2017, 10:18am UTC](https://forum.mautic.org/t/reports-on-traffic-sources-leads-sources/3655 "2017-07-28T10:18:19Z")

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Hello, I am new to Mautic. I would like to know if following reports can be generated from it. Top ten Sources of traffic to website Email Organic listing Adwords Referring sites Social Fac…

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## [Appointment solution integrated with Mautic](https://forum.mautic.org/t/appointment-solution-integrated-with-mautic/8654)

<div class="topic-metadata">

**Author:** [@Thierry](https://forum.mautic.org/u/Thierry)\
**Replies:** 4\
**Last updated:** [July 28, 2017, 10:14am UTC](https://forum.mautic.org/t/appointment-solution-integrated-with-mautic/8654 "2017-07-28T10:14:40Z")

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Hello, How know a solution integrate with mautic to manage appointment? Could we use altough the calendar of Mautic synchronised with Google calendar? Thanks to share your experience.

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## [real-time data transfer to mautic](https://forum.mautic.org/t/real-time-data-transfer-to-mautic/9087)

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**Author:** [@drewiza](https://forum.mautic.org/u/drewiza)\
**Replies:** 2\
**Last updated:** [July 28, 2017, 3:28am UTC](https://forum.mautic.org/t/real-time-data-transfer-to-mautic/9087 "2017-07-28T03:28:57Z")

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Hello, Back in march you said you could help the original poster who said this... "Hello, I've been considering to switch away from GetResponse and Mautic has had great feedback from a few people I've talked…

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## [Hubspot contacts not syncing](https://forum.mautic.org/t/hubspot-contacts-not-syncing/9092)

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**Author:** [@jepva](https://forum.mautic.org/u/jepva)\
**Replies:** 1\
**Last updated:** [July 28, 2017, 12:45am UTC](https://forum.mautic.org/t/hubspot-contacts-not-syncing/9092 "2017-07-28T00:45:02Z")

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We’ve enabled the Hubspot CRM

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## [Open Emails and Adjust Contact Points are not working on Mautic Version 2.9.0](https://forum.mautic.org/t/open-emails-and-adjust-contact-points-are-not-working-on-mautic-version-2-9-0/9085)

<div class="topic-metadata">

**Author:** [@Dipesh\_Dhawan](https://forum.mautic.org/u/Dipesh_Dhawan)\
**Replies:** 1\
**Last updated:** [July 27, 2017, 4:04pm UTC](https://forum.mautic.org/t/open-emails-and-adjust-contact-points-are-not-working-on-mautic-version-2-9-0/9085 "2017-07-27T16:04:20Z")

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Open Email is not working on Mautic. Adjust Contact points are not working. Contacts Time Line Chart showing 0 point either the contact has more than 0 points showing in contact profile list.

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## [Import contacts hanging](https://forum.mautic.org/t/import-contacts-hanging/9080)

<div class="topic-metadata">

**Author:** [@BillieBox](https://forum.mautic.org/u/BillieBox)\
**Replies:** 7\
**Last updated:** [July 27, 2017, 12:48pm UTC](https://forum.mautic.org/t/import-contacts-hanging/9080 "2017-07-27T12:48:10Z")

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Hi All, I have just tried to import my contacts with a CSV file. The screen says not to ‘Leave this page’ and it says it is importing. The number of records shows 0/704 I have left this page to run for over 45…

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## [Dynamic Mail content by Tag](https://forum.mautic.org/t/dynamic-mail-content-by-tag/9066)

<div class="topic-metadata">

**Author:** [@dnaber](https://forum.mautic.org/u/dnaber)\
**Replies:** 5\
**Last updated:** [July 27, 2017, 10:33am UTC](https://forum.mautic.org/t/dynamic-mail-content-by-tag/9066 "2017-07-27T10:33:14Z")

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Hi, I tried building a universal DOI campaign. For this purpose I’d like to cose the confirmation page based on the Form the contact originated from. E.g. Form + set Tag (Campaign A) --\> funnel lead through general D…

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## [Internal Server Error with Calling API](https://forum.mautic.org/t/internal-server-error-with-calling-api/9076)

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**Author:** [@Naughie](https://forum.mautic.org/u/Naughie)\
**Replies:** 1\
**Last updated:** [July 27, 2017, 9:08am UTC](https://forum.mautic.org/t/internal-server-error-with-calling-api/9076 "2017-07-27T09:08:48Z")

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I am trying Mautic on Ruby. When I send a GET HTTP request to ‘http://my-mautic/api/contacts?access\_token=my\_access\_token’ with a header ‘Authorization: Bearer my\_access\_token’, I get the Internal Server Error (500). The…

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## [Having trouble reading this email? Click here. Causing error](https://forum.mautic.org/t/having-trouble-reading-this-email-click-here-causing-error/9071)

<div class="topic-metadata">

**Author:** [@Dipesh\_Dhawan](https://forum.mautic.org/u/Dipesh_Dhawan)\
**Replies:** 1\
**Last updated:** [July 26, 2017, 3:11pm UTC](https://forum.mautic.org/t/having-trouble-reading-this-email-click-here-causing-error/9071 "2017-07-26T15:11:13Z")

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Got this error in log file mautic.WARNING: PHP Warning - PDOStatement::execute(): MySQL server has gone away - in file /var/www/html/mautic/vendor/doctrine/dbal/lib/Doctrin$octrine/DBAL/Driver/PDOStatement.php - at line …

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## [BASIC DISCUSSION](https://forum.mautic.org/t/basic-discussion/9064)

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**Author:** [@user01](https://forum.mautic.org/u/user01)\
**Replies:** 2\
**Last updated:** [July 26, 2017, 9:23am UTC](https://forum.mautic.org/t/basic-discussion/9064 "2017-07-26T09:23:31Z")

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Hello to everyone, anyone can explain me how to upload images in email when compaign are made.

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## [Drupal / WordPress User Mautic Contacts](https://forum.mautic.org/t/drupal-wordpress-user-mautic-contacts/7602)

<div class="topic-metadata">

**Author:** [@Mauro\_Pontara](https://forum.mautic.org/u/Mauro_Pontara)\
**Replies:** 6\
**Last updated:** [July 26, 2017, 4:11am UTC](https://forum.mautic.org/t/drupal-wordpress-user-mautic-contacts/7602 "2017-07-26T04:11:58Z")

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Hi, I have a question, how to replicate or syncronize user account create into my cms platform, for exaple Drupal or Word Press with Mautic contacts? Or if it’s possible the opposite way, publish a Mautic Form and re…

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## [vTiger Contacts not sync in Mautic.](https://forum.mautic.org/t/vtiger-contacts-not-sync-in-mautic/9059)

<div class="topic-metadata">

**Author:** [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Replies:** 1\
**Last updated:** [July 25, 2017, 6:41pm UTC](https://forum.mautic.org/t/vtiger-contacts-not-sync-in-mautic/9059 "2017-07-25T18:41:47Z")

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I successfully integrated v Tiger with mautic latest version as well. Can any one tell me … vTiger contacts can sync in mautic and vice a versa. What i need , People who are added to Vtiger should get added …

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## [Campaigns emails are not sent](https://forum.mautic.org/t/campaigns-emails-are-not-sent/9055)

<div class="topic-metadata">

**Author:** [@Tobias2](https://forum.mautic.org/u/Tobias2)\
**Replies:** 1\
**Last updated:** [July 25, 2017, 1:17pm UTC](https://forum.mautic.org/t/campaigns-emails-are-not-sent/9055 "2017-07-25T13:17:57Z")

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My mautic email campaigns are not sent. At first the campaign sets the contact to the pending segment list. That is working. But the email then is not sent. I tried so many things but now it’s just annoying. Don’t know…

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## [Track Contacts](https://forum.mautic.org/t/track-contacts/9041)

<div class="topic-metadata">

**Author:** [@Dipesh\_Dhawan](https://forum.mautic.org/u/Dipesh_Dhawan)\
**Replies:** 1\
**Last updated:** [July 24, 2017, 1:54pm UTC](https://forum.mautic.org/t/track-contacts/9041 "2017-07-24T13:54:10Z")

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How to track contacts who has read the mail.

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## [Contact Points](https://forum.mautic.org/t/contact-points/9040)

<div class="topic-metadata">

**Author:** [@Dipesh\_Dhawan](https://forum.mautic.org/u/Dipesh_Dhawan)\
**Replies:** 1\
**Last updated:** [July 24, 2017, 1:53pm UTC](https://forum.mautic.org/t/contact-points/9040 "2017-07-24T13:53:06Z")

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Contact Points are not update on Open Email action.

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## [New Installation](https://forum.mautic.org/t/new-installation/9038)

<div class="topic-metadata">

**Author:** [@Polarisman](https://forum.mautic.org/u/Polarisman)\
**Replies:** 1\
**Last updated:** [July 24, 2017, 12:43pm UTC](https://forum.mautic.org/t/new-installation/9038 "2017-07-24T12:43:29Z")

</div>

Hello. I am using WordPress and have installed the WP Mautic plugin. I have configured the plugin with my Mautic installation url and have activated the CRON jobs but I cannot get Mautic to track my visitors. Any advice …

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