# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=5 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 6 --- ## [Unsubscribe from Mautic, delete Mautic account](https://forum.mautic.org/t/unsubscribe-from-mautic-delete-mautic-account/20751)
**Author:** [@seedisland](https://forum.mautic.org/u/seedisland)\ **Replies:** 5\ **Last updated:** [May 25, 2024, 4:55pm UTC](https://forum.mautic.org/t/unsubscribe-from-mautic-delete-mautic-account/20751 "2024-05-25T16:55:34Z")
Please delete my Mautic account, please unsubscribe my account. I will not be using this product. I have asked a couple of times over the last month, but I still can log in. Please delete my account. Thank you. --- ## [Why I'm leaving Mautic](https://forum.mautic.org/t/why-im-leaving-mautic/32130)
**Author:** [@lancehaverkamp](https://forum.mautic.org/u/lancehaverkamp)\ **Replies:** 1\ **Last updated:** [May 24, 2024, 1:18pm UTC](https://forum.mautic.org/t/why-im-leaving-mautic/32130 "2024-05-24T13:18:33Z")
Mautic breaks absolutely every time I’ve run an upgrade over the year+ that I’ve had it installed. I think every break has been .htaccess related. The upcoming version 5 is uninstallable on shared hosting, because hosti… --- ## [Setting up G Suite](https://forum.mautic.org/t/setting-up-g-suite/7496)
**Author:** [@noodle24](https://forum.mautic.org/u/noodle24)\ **Replies:** 3\ **Last updated:** [May 23, 2024, 12:38pm UTC](https://forum.mautic.org/t/setting-up-g-suite/7496 "2024-05-23T12:38:22Z")
Under email settings, I’ve selected Gmail and entered the username/password for my G Suite account. However, when I click Test Connection or Send Test Email, I get the loading circle but nothing happens. I’ve tried multi… --- ## [Sending arguments from inside email](https://forum.mautic.org/t/sending-arguments-from-inside-email/32091)
**Author:** [@ncmon](https://forum.mautic.org/u/ncmon)\ **Replies:** 4\ **Last updated:** [May 20, 2024, 11:16am UTC](https://forum.mautic.org/t/sending-arguments-from-inside-email/32091 "2024-05-20T11:16:21Z")
Hi All, I’ve created a custom field (visit\_id) to store customer’s appointment date from a Mautic’s form; After form completion, Mautic sends an email to the customer with the ‘visit\_id’ data stored in the custom field… --- ## [Mautic publish based on UTC timezone not our local timezone](https://forum.mautic.org/t/mautic-publish-based-on-utc-timezone-not-our-local-timezone/29718)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 20\ **Last updated:** [November 9, 2023, 10:59pm UTC](https://forum.mautic.org/t/mautic-publish-based-on-utc-timezone-not-our-local-timezone/29718 "2023-11-09T22:59:37Z")
We noticed that whenever we publish, it would send off the email prematurely and we suspect it sending off email based on UTC timezone not based on our local timezone. We do have php.ini set up with our local timezone s… --- ## [What are the benefits of using Mautic with Composer?](https://forum.mautic.org/t/what-are-the-benefits-of-using-mautic-with-composer/32009)
**Author:** [@okagoogle](https://forum.mautic.org/u/okagoogle)\ **Replies:** 5\ **Last updated:** [May 9, 2024, 11:51am UTC](https://forum.mautic.org/t/what-are-the-benefits-of-using-mautic-with-composer/32009 "2024-05-09T11:51:13Z")
I noticed that many people recommended using Composer when installing Mautic. I’m not sure what’s wrong with the normal installation method, like putting all the files into the root directory and continuing with the GUI … --- ## [Fresh Install and a some questions on unique identifiers](https://forum.mautic.org/t/fresh-install-and-a-some-questions-on-unique-identifiers/32016)
**Author:** [@jeffg](https://forum.mautic.org/u/jeffg)\ **Replies:** 0\ **Last updated:** [May 9, 2024, 5:55am UTC](https://forum.mautic.org/t/fresh-install-and-a-some-questions-on-unique-identifiers/32016 "2024-05-09T05:55:25Z")
I have been using Mautic on Microsoft Server connected to Amazon SES for a few weeks. The original install was a pain but I hacked my way through. Beginning 4/24 I started ramping up and I’m at 12-15k per day, with a tot… --- ## [Roadmap](https://forum.mautic.org/t/roadmap/32011)
**Author:** [@beniez](https://forum.mautic.org/u/beniez)\ **Replies:** 0\ **Last updated:** [May 8, 2024, 2:44pm UTC](https://forum.mautic.org/t/roadmap/32011 "2024-05-08T14:44:11Z")
Where can I find the roadmap for mautic to see the upcoming planned features ? --- ## [Ip reputation](https://forum.mautic.org/t/ip-reputation/31988)
**Author:** [@kleanth](https://forum.mautic.org/u/kleanth)\ **Replies:** 4\ **Last updated:** [May 8, 2024, 11:03am UTC](https://forum.mautic.org/t/ip-reputation/31988 "2024-05-08T11:03:25Z")
Hope everyone is doing well, i have a question that couldnt ask in a better place, than here with all the experts. Im new to mautic and so far ive had a great time with the installation but im having problems with ending… --- ## [File transfer CFT](https://forum.mautic.org/t/file-transfer-cft/31939)
**Author:** [@beniez](https://forum.mautic.org/u/beniez)\ **Replies:** 0\ **Last updated:** [May 2, 2024, 10:37am UTC](https://forum.mautic.org/t/file-transfer-cft/31939 "2024-05-02T10:37:16Z")
Can i send in my campaigns files via CFT flow ? --- ## [Can I read from multiple databases in the same mautic instance?](https://forum.mautic.org/t/can-i-read-from-multiple-databases-in-the-same-mautic-instance/31808)
**Author:** [@beniez](https://forum.mautic.org/u/beniez)\ **Replies:** 5\ **Last updated:** [May 2, 2024, 10:31am UTC](https://forum.mautic.org/t/can-i-read-from-multiple-databases-in-the-same-mautic-instance/31808 "2024-05-02T10:31:21Z")
Is it possible for mautic to query multiple databases and cross-check their results during the same processing. --- ## [Connect Mautic with Teradata](https://forum.mautic.org/t/connect-mautic-with-teradata/31826)
**Author:** [@beniez](https://forum.mautic.org/u/beniez)\ **Replies:** 1\ **Last updated:** [April 28, 2024, 8:55am UTC](https://forum.mautic.org/t/connect-mautic-with-teradata/31826 "2024-04-28T08:55:02Z")
Is it possible to connect mautic with Federated Data Access (FDA ) option with Teradata database ? --- ## [For those using Gmail as SMTP](https://forum.mautic.org/t/for-those-using-gmail-as-smtp/30799)
**Author:** [@mchojrin](https://forum.mautic.org/u/mchojrin)\ **Replies:** 1\ **Last updated:** [April 24, 2024, 6:03pm UTC](https://forum.mautic.org/t/for-those-using-gmail-as-smtp/30799 "2024-04-24T18:03:08Z")
My Mautic version is: 4.4.11 My PHP version is: 7.4.33 Hey, for anyone using Gmail as their SMTP, here’s a nice trick I put together to have Mautic recognize the emails and process them: Create a Label called “Mautic… --- ## [Connect Mautic with BigQuery](https://forum.mautic.org/t/connect-mautic-with-bigquery/31824)
**Author:** [@beniez](https://forum.mautic.org/u/beniez)\ **Replies:** 0\ **Last updated:** [April 24, 2024, 1:24pm UTC](https://forum.mautic.org/t/connect-mautic-with-bigquery/31824 "2024-04-24T13:24:42Z")
Is it possible to connect mautic with Federated Data Access (FDA ) option with BigQuery database ? --- ## [Adding .ICS file link or attachment to a segment email](https://forum.mautic.org/t/adding-ics-file-link-or-attachment-to-a-segment-email/31789)
**Author:** [@ernest.abad1](https://forum.mautic.org/u/ernest.abad1)\ **Replies:** 2\ **Last updated:** [April 23, 2024, 10:01pm UTC](https://forum.mautic.org/t/adding-ics-file-link-or-attachment-to-a-segment-email/31789 "2024-04-23T22:01:30Z")
Hello, I would like to add an .ICS file as a link or attachment to a new segment email so that when recipients receive the email communication, they can click and/or download the link / attachment so they can add the me… --- ## [Challenge: Tracking Click to Call](https://forum.mautic.org/t/challenge-tracking-click-to-call/16540)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 4\ **Last updated:** [April 22, 2024, 12:48pm UTC](https://forum.mautic.org/t/challenge-tracking-click-to-call/16540 "2024-04-22T12:48:30Z")
When trying to do attribution on mailers that have a click to call action, there is a challenge on how to actually track the clicks on the call button. the normal like would be something like a href=“tel:13032225555”\>Ca… --- ## [Modify tags - refresing campaign](https://forum.mautic.org/t/modify-tags-refresing-campaign/31751)
**Author:** [@e.marcinik](https://forum.mautic.org/u/e.marcinik)\ **Replies:** 2\ **Last updated:** [April 22, 2024, 6:23am UTC](https://forum.mautic.org/t/modify-tags-refresing-campaign/31751 "2024-04-22T06:23:51Z")
Hi, I edited the mailing campaign. I added an action modifying the tags - after saving the changes, it turned out that the campaign reset and sent SPAM to many people. Is it possible to edit the campaign without “reset… --- ## [Identify company by IP](https://forum.mautic.org/t/identify-company-by-ip/25824)
**Author:** [@candidatehub](https://forum.mautic.org/u/candidatehub)\ **Replies:** 2\ **Last updated:** [April 21, 2024, 8:31pm UTC](https://forum.mautic.org/t/identify-company-by-ip/25824 "2024-04-21T20:31:03Z")
In Mautic there is a setting to identify company by IP lookup, has anyone been able to successfully use this? I have tried connecting with IP Stack and now IP2Location and neither seem to identify the company. --- ## [Duplicate submission from automatic javascript forms](https://forum.mautic.org/t/duplicate-submission-from-automatic-javascript-forms/27062)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 3\ **Last updated:** [April 14, 2024, 9:19pm UTC](https://forum.mautic.org/t/duplicate-submission-from-automatic-javascript-forms/27062 "2024-04-14T21:19:30Z")
We are getting lot of duplication submission from automatic javascript form. We suspect because of folks habit of double clicking on a button due to how Windows require double clicking on many of it apps it causing the … --- ## [Integration with optinmonster](https://forum.mautic.org/t/integration-with-optinmonster/3133)
**Author:** [@Clombard05](https://forum.mautic.org/u/Clombard05)\ **Replies:** 3\ **Last updated:** [April 9, 2024, 2:13am UTC](https://forum.mautic.org/t/integration-with-optinmonster/3133 "2024-04-09T02:13:04Z")
Optinmonster already integrates with mail chimp . I want to use optinmonster for my opt in fiorm since they have the monster links ability. I will use zoho CRM as well. Do I need a direct integration between Mautic an… --- ## [Question with regards on the UTM part of the email when creating it](https://forum.mautic.org/t/question-with-regards-on-the-utm-part-of-the-email-when-creating-it/31392)
**Author:** [@jichodalen](https://forum.mautic.org/u/jichodalen)\ **Replies:** 1\ **Last updated:** [March 25, 2024, 2:00pm UTC](https://forum.mautic.org/t/question-with-regards-on-the-utm-part-of-the-email-when-creating-it/31392 "2024-03-25T14:00:45Z")
I would like to know how this works and please correct me if I am wrong: This is how I understand it, you can add here the link that you add on your email with the UTM parameters to track it, right? Please correct me ,… --- ## [I'm looking for MAUTIC specialists to work with me on creating mailing lists](https://forum.mautic.org/t/im-looking-for-mautic-specialists-to-work-with-me-on-creating-mailing-lists/31280)
**Author:** [@infomendegrsvs](https://forum.mautic.org/u/infomendegrsvs)\ **Replies:** 3\ **Last updated:** [March 22, 2024, 3:13pm UTC](https://forum.mautic.org/t/im-looking-for-mautic-specialists-to-work-with-me-on-creating-mailing-lists/31280 "2024-03-22T15:13:02Z")
Hi all dear forum members We have a need to send out large volumes of advertising letters. We are looking for someone who wants to work and get decent pay for it We provide servers for Mautik stable daily payments f… --- ## [Accelerating Mautic's Journey to Marketing Automation Prominence](https://forum.mautic.org/t/accelerating-mautics-journey-to-marketing-automation-prominence/31401)
**Author:** [@tobsowo](https://forum.mautic.org/u/tobsowo)\ **Replies:** 0\ **Last updated:** [March 22, 2024, 12:22pm UTC](https://forum.mautic.org/t/accelerating-mautics-journey-to-marketing-automation-prominence/31401 "2024-03-22T12:22:39Z")
Calling all team members! Let’s come together to strategize on elevating Mautic’s visibility and positioning it as the forefront choice in marketing automation. Your insights and ideas are invaluable in this journey. Joi… --- ## [Any idea what Folder in the server side this |URL| is save?](https://forum.mautic.org/t/any-idea-what-folder-in-the-server-side-this-url-is-save/31372)
**Author:** [@jichodalen](https://forum.mautic.org/u/jichodalen)\ **Replies:** 0\ **Last updated:** [March 20, 2024, 9:11pm UTC](https://forum.mautic.org/t/any-idea-what-folder-in-the-server-side-this-url-is-save/31372 "2024-03-20T21:11:11Z")
this is the orig link in the unsub link: \Unsubscribe\ so am thinking how we can get access to that |URL| an update how it call the message.html.twig which shows the page of unsub confirmation. --- ## [Unsubscribe link is not working for email imported from STRIPO](https://forum.mautic.org/t/unsubscribe-link-is-not-working-for-email-imported-from-stripo/31349)
**Author:** [@jichodalen](https://forum.mautic.org/u/jichodalen)\ **Replies:** 6\ **Last updated:** [March 20, 2024, 3:49pm UTC](https://forum.mautic.org/t/unsubscribe-link-is-not-working-for-email-imported-from-stripo/31349 "2024-03-20T15:49:11Z")
Hey Gusy, I have used STRIPO to edit the email then import it directly by connecting it to our Mautic with the API code. Its able to import without a problem and view are all good, however when I tested in inside a camp… --- ## [GA4 Open Tracking & Tokens](https://forum.mautic.org/t/ga4-open-tracking-tokens/31316)
**Author:** [@ricksimnett](https://forum.mautic.org/u/ricksimnett)\ **Replies:** 0\ **Last updated:** [March 17, 2024, 7:35pm UTC](https://forum.mautic.org/t/ga4-open-tracking-tokens/31316 "2024-03-17T19:35:24Z")
Hey there, I’m trying to integrate open tracking from Mautic into GA4. My purpose is 2 fold: Track email campaign results in GA4. Build Audiences of Openers and Clickers that I can use with Google Remarketing (paid a… --- ## [When importing contacts, he writes too large a file](https://forum.mautic.org/t/when-importing-contacts-he-writes-too-large-a-file/31306)
**Author:** [@infomendegrsvs](https://forum.mautic.org/u/infomendegrsvs)\ **Replies:** 0\ **Last updated:** [March 16, 2024, 9:18pm UTC](https://forum.mautic.org/t/when-importing-contacts-he-writes-too-large-a-file/31306 "2024-03-16T21:18:49Z")
When importing contacts, he writes too large a file, although I prescribed a size of up to 2000MBT everywhere. Help set it up --- ## [Mautic - typical applications ? Quote follow up?](https://forum.mautic.org/t/mautic-typical-applications-quote-follow-up/30841)
**Author:** [@david000](https://forum.mautic.org/u/david000)\ **Replies:** 1\ **Last updated:** [March 15, 2024, 10:37am UTC](https://forum.mautic.org/t/mautic-typical-applications-quote-follow-up/30841 "2024-03-15T10:37:52Z")
Hi, I’m looking at Mautic to assist in some marketing automation, i.e. follow on emails to clients we’ve quoted to. One block seems to be getting the contact we’ve just quoted into Mautic as a ‘subscriber’ . I would … --- ## [Video Event based automation](https://forum.mautic.org/t/video-event-based-automation/17398)
**Author:** [@joeyk](https://forum.mautic.org/u/joeyk)\ **Replies:** 3\ **Last updated:** [March 13, 2024, 9:56am UTC](https://forum.mautic.org/t/video-event-based-automation/17398 "2024-03-13T09:56:40Z")
Hi Folks, Since Mautic 2.9 we can save video events pretty nicely, but I don’t understand if there is a possibility for next step in the automation. Using this script: \[mautic type="video" form-id="1" gate-time="15" s… --- ## [Anon contacts](https://forum.mautic.org/t/anon-contacts/31201)
**Author:** [@loki](https://forum.mautic.org/u/loki)\ **Replies:** 3\ **Last updated:** [March 11, 2024, 11:50am UTC](https://forum.mautic.org/t/anon-contacts/31201 "2024-03-11T11:50:58Z")
I’m getting quite a few anonymous contacts showing up. If I click into the record to see the details I can see which webpage created them (lots of different pages, some visitors have come from google). Why are these… [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=4) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=6)