# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=54

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 55

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## [Billy, Mautic and ConvertPlug](https://forum.mautic.org/t/billy-mautic-and-convertplug/7762)

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**Author:** [@whiddon](https://forum.mautic.org/u/whiddon)\
**Replies:** 1\
**Last updated:** [March 2, 2017, 7:18pm UTC](https://forum.mautic.org/t/billy-mautic-and-convertplug/7762 "2017-03-02T19:18:29Z")

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Billy, I have Mautic and ConvertPlug, but could not find how to connect them. I need to find someone to help me with quite a bit of work (Wordpress & PHP) and wondered if you know someone in Singapore who is knowledgeab…

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## [Doubts on SPF record](https://forum.mautic.org/t/doubts-on-spf-record/7755)

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**Author:** [@matheus.ds](https://forum.mautic.org/u/matheus.ds)\
**Replies:** 2\
**Last updated:** [March 2, 2017, 7:09pm UTC](https://forum.mautic.org/t/doubts-on-spf-record/7755 "2017-03-02T19:09:36Z")

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hey guys, so i’ve installed mautic and managed to get it running, but my emails fall directly on Gmail spam box. It says there is something wrong with my spf and dkim records. I’ve watched some YT videos and I …

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## [Button which shows form](https://forum.mautic.org/t/button-which-shows-form/7751)

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**Author:** [@jaroslav.huss](https://forum.mautic.org/u/jaroslav.huss)\
**Replies:** 1\
**Last updated:** [March 2, 2017, 11:32am UTC](https://forum.mautic.org/t/button-which-shows-form/7751 "2017-03-02T11:32:28Z")

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Hi, is it possible to setup a button which calls an mautic form all solved by Mautic? Or I have to use javascript to do that? Thanks for answer

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## [Bulk Removal Bounce Tag](https://forum.mautic.org/t/bulk-removal-bounce-tag/7726)

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**Author:** [@xenpanda](https://forum.mautic.org/u/xenpanda)\
**Replies:** 2\
**Last updated:** [March 1, 2017, 1:14pm UTC](https://forum.mautic.org/t/bulk-removal-bounce-tag/7726 "2017-03-01T13:14:49Z")

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Is there no way to remove the bounced tag from emails in bulk? I am having issues with Amazon SES configuration and every email I am sending is being bounced. I had previously tested my configuration with my own ema…

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## [One submit per email address](https://forum.mautic.org/t/one-submit-per-email-address/7725)

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**Author:** [@jaroslav.huss](https://forum.mautic.org/u/jaroslav.huss)\
**Replies:** 1\
**Last updated:** [February 28, 2017, 9:30pm UTC](https://forum.mautic.org/t/one-submit-per-email-address/7725 "2017-02-28T21:30:35Z")

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One more question guys. I have registration form and I need to disable multiple registration with only one email address. So lets say - contact comes to register itself at my register form and he will make the first time…

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## [Campaign Actions Timing](https://forum.mautic.org/t/campaign-actions-timing/7719)

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**Author:** [@petertl](https://forum.mautic.org/u/petertl)\
**Replies:** 1\
**Last updated:** [February 28, 2017, 3:23pm UTC](https://forum.mautic.org/t/campaign-actions-timing/7719 "2017-02-28T15:23:29Z")

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Hello, I have a drip campaign which includes 4 email send actions which happen on fixed points in time. email 1 will be sent on day 4 of the month, email 2 will be sent on day 8 of the month, email 3 on day 1…

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## [Simple question... insert all lead data in email?](https://forum.mautic.org/t/simple-question-insert-all-lead-data-in-email/7211)

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**Author:** [@jwldub](https://forum.mautic.org/u/jwldub)\
**Replies:** 16\
**Last updated:** [February 28, 2017, 9:24am UTC](https://forum.mautic.org/t/simple-question-insert-all-lead-data-in-email/7211 "2017-02-28T09:24:10Z")

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I have asked this before and commented on many other posts and I cannot seem to get a solid answer… The most solid answer I reeived was “you can do it with reports” however I have not been able to make it work. I am…

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## [How do contacts update their email address?](https://forum.mautic.org/t/how-do-contacts-update-their-email-address/7666)

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**Author:** [@partnerwerk](https://forum.mautic.org/u/partnerwerk)\
**Replies:** 3\
**Last updated:** [February 28, 2017, 4:38am UTC](https://forum.mautic.org/t/how-do-contacts-update-their-email-address/7666 "2017-02-28T04:38:24Z")

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I could not find a solution for this very basic feature so far. The unsubscribe link offers many options but no update for email address. Is this feature available somewhere? If not, would it be possible to develop…

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## [Form Styling](https://forum.mautic.org/t/form-styling/3018)

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**Author:** [@vishwajeet](https://forum.mautic.org/u/vishwajeet)\
**Replies:** 23\
**Last updated:** [February 27, 2017, 8:46pm UTC](https://forum.mautic.org/t/form-styling/3018 "2017-02-27T20:46:50Z")

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Hello, This post is for short tutorial who are looking for styling form in wordpress. (I hope you have mautic plugin installed) 1) to style the fields: Code: .mauticform-input, .mauticform-textarea, .mauticfo…

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## [Theme development community?](https://forum.mautic.org/t/theme-development-community/7022)

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**Author:** [@BrianS](https://forum.mautic.org/u/BrianS)\
**Replies:** 11\
**Last updated:** [February 27, 2017, 6:38pm UTC](https://forum.mautic.org/t/theme-development-community/7022 "2017-02-27T18:38:11Z")

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I haven’t had much luck finding folks with experience developing Mautic custom themes. Marketplaces like Guru are drowning in Wordpress developers, but I can’t find any critical mass of Mautic theme developers. Hopefull…

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## [M-V2.6.x users & languages](https://forum.mautic.org/t/m-v2-6-x-users-languages/7680)

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**Author:** [@ayayron](https://forum.mautic.org/u/ayayron)\
**Replies:** 3\
**Last updated:** [February 27, 2017, 5:35pm UTC](https://forum.mautic.org/t/m-v2-6-x-users-languages/7680 "2017-02-27T17:35:06Z")

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Hello, I have put together a video showing 2 different websites with mautic installed, 1 works and the other doesn’t and all have same exact settings. Cron jobs all work on both sites, the difference is user accoun…

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## [check box values](https://forum.mautic.org/t/check-box-values/7704)

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**Author:** [@bheemesh](https://forum.mautic.org/u/bheemesh)\
**Replies:** 1\
**Last updated:** [February 27, 2017, 10:15am UTC](https://forum.mautic.org/t/check-box-values/7704 "2017-02-27T10:15:04Z")

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yah actually i tried about..i have created a form in thrive leads and got the api integration to mautic and name,email,phn number form fields were matching to mautic contact fields but coming to the check box group its…

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## [Checkbox Group](https://forum.mautic.org/t/checkbox-group/5575)

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**Author:** [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Replies:** 4\
**Last updated:** [February 27, 2017, 10:13am UTC](https://forum.mautic.org/t/checkbox-group/5575 "2017-02-27T10:13:45Z")

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Hi guys im trying to do some map field but i fount that Mautic doesn’t have a Checkbox field in New Custom Field \> Data Type Why i need this because im mapping Mautic with Mailchimp Group Field Any idea?

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## [Mautic 2.6.1 Bugs (composer, return path)](https://forum.mautic.org/t/mautic-2-6-1-bugs-composer-return-path/7661)

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**Author:** [@mausm](https://forum.mautic.org/u/mausm)\
**Replies:** 3\
**Last updated:** [February 25, 2017, 4:00am UTC](https://forum.mautic.org/t/mautic-2-6-1-bugs-composer-return-path/7661 "2017-02-25T04:00:41Z")

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composer.json doesn’t update with the latest versions of Mautic. If you run composer update, there are missing dependencies for the SAML bundle. Solved by grabbing from github, but then there are version errors. Solv…

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## [Importing does not work](https://forum.mautic.org/t/importing-does-not-work/5449)

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**Author:** [@leadport](https://forum.mautic.org/u/leadport)\
**Replies:** 2\
**Last updated:** [February 24, 2017, 4:38pm UTC](https://forum.mautic.org/t/importing-does-not-work/5449 "2017-02-24T16:38:52Z")

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Whether I try to import 6,000 leads or 25, the result is the same: Code: Success! 0 created, 0 merged, 25 ignored 100% (#2) (#3) (#4) (#5) (#6) (#7) (#8) (#9) (#10) (#11) (#12) (#13) (#14) (#15) (#16) (#17) (#18) (#19…

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## [No errors but emails not sending](https://forum.mautic.org/t/no-errors-but-emails-not-sending/7668)

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**Author:** [@Wooze](https://forum.mautic.org/u/Wooze)\
**Replies:** 2\
**Last updated:** [February 24, 2017, 1:47pm UTC](https://forum.mautic.org/t/no-errors-but-emails-not-sending/7668 "2017-02-24T13:47:46Z")

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I have changed the configuration email settings to my SMTP details. have tested it and pressedn send email, I get “Success” but the email never arrives. This problem seems to be throught as no emails from my campaigns …

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## [Campaign setup confusion](https://forum.mautic.org/t/campaign-setup-confusion/7652)

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**Author:** [@edwin62](https://forum.mautic.org/u/edwin62)\
**Replies:** 1\
**Last updated:** [February 24, 2017, 1:33am UTC](https://forum.mautic.org/t/campaign-setup-confusion/7652 "2017-02-24T01:33:02Z")

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Thanks to everyone for your help… For now I want to use Mautic to do the following: Can i use aweber with mautic and how difficult is it to integrate with mautic and what problems will i have with aweber in ge…

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## [Newbie Mautic Questions](https://forum.mautic.org/t/newbie-mautic-questions/7639)

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**Author:** [@edwin62](https://forum.mautic.org/u/edwin62)\
**Replies:** 2\
**Last updated:** [February 23, 2017, 4:42pm UTC](https://forum.mautic.org/t/newbie-mautic-questions/7639 "2017-02-23T16:42:04Z")

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Hi everyone, newbie here with mautic have concerns, thanks for your help… What questions should I be asking myself when thinking of working with mautic How should I approach maximizing the use of mautic S…

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## [Last active day & inactive users](https://forum.mautic.org/t/last-active-day-inactive-users/6550)

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**Author:** [@Nicolas](https://forum.mautic.org/u/Nicolas)\
**Replies:** 2\
**Last updated:** [February 23, 2017, 10:46am UTC](https://forum.mautic.org/t/last-active-day-inactive-users/6550 "2017-02-23T10:46:35Z")

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Hello everybody ! Help please ! I’m actually trying to receive automatically datas of inactive users (one month without action for me) to put them out of my future campaigns. I tried by segments, filters etc and I o…

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## [2.6: Campaigns conditions disapear](https://forum.mautic.org/t/2-6-campaigns-conditions-disapear/7475)

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**Author:** [@olafdammann](https://forum.mautic.org/u/olafdammann)\
**Replies:** 2\
**Last updated:** [February 21, 2017, 1:56am UTC](https://forum.mautic.org/t/2-6-campaigns-conditions-disapear/7475 "2017-02-21T01:56:11Z")

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Updated on 2.6. Now there is a problem in the campaigns: condition based on contact field value can be selected and adjusted. BUT the fields always reset, example: Contact Field: Core Title Operator: equals Value: …

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## [Mautic Installation](https://forum.mautic.org/t/mautic-installation/7618)

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**Author:** [@autoize](https://forum.mautic.org/u/autoize)\
**Replies:** 3\
**Last updated:** [February 20, 2017, 11:13pm UTC](https://forum.mautic.org/t/mautic-installation/7618 "2017-02-20T23:13:04Z")

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Hi Hedo, We are a full-service Mautic consultancy & can help install Mautic on your hosting account or server. Can you tell us which hosting provider you’re with? Once Mautic is installed, we can also import you…

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## [Contact/Lead-Id](https://forum.mautic.org/t/contact-lead-id/7599)

<div class="topic-metadata">

**Author:** [@markus\_k](https://forum.mautic.org/u/markus_k)\
**Replies:** 1\
**Last updated:** [February 20, 2017, 8:37am UTC](https://forum.mautic.org/t/contact-lead-id/7599 "2017-02-20T08:37:50Z")

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Hi guys, since Mautic 2.6 the Contact-Id is changing after a contact deletes the browser cache and then he sends a form with his Email. I can’t find this behaviour in the Change Log (maybe it’s there but i don…

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## [Setup](https://forum.mautic.org/t/setup/7594)

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**Author:** [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Replies:** 3\
**Last updated:** [February 20, 2017, 1:24am UTC](https://forum.mautic.org/t/setup/7594 "2017-02-20T01:24:21Z")

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What is the problem can you email me at jninhilario@gmail.com

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## [Asset download email sending to admin, rather than user](https://forum.mautic.org/t/asset-download-email-sending-to-admin-rather-than-user/7597)

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**Author:** [@Prue](https://forum.mautic.org/u/Prue)\
**Replies:** 2\
**Last updated:** [February 20, 2017, 1:10am UTC](https://forum.mautic.org/t/asset-download-email-sending-to-admin-rather-than-user/7597 "2017-02-20T01:10:28Z")

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I have just set up my first funnel. Unfortunately, when the initial asset download email is sent, it is being sent to me instead of the user. I have a campaign form set up with the Actions “send email to user” and…

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## [PHP ISSUE](https://forum.mautic.org/t/php-issue/7589)

<div class="topic-metadata">

**Author:** [@gamzehrealty](https://forum.mautic.org/u/gamzehrealty)\
**Replies:** 1\
**Last updated:** [February 19, 2017, 3:37am UTC](https://forum.mautic.org/t/php-issue/7589 "2017-02-19T03:37:37Z")

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I get this error message after I ungraded to php 5.6, from 5.5 Anyone can help? \[17-Feb-2017 21:59:32 UTC\] PHP Fatal error: Class ‘LightSamlSymfonyBridgeBundleLightSamlSymfonyBridgeBundle’ not found in /home/invests…

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## [A Campaign to run Campaigns?](https://forum.mautic.org/t/a-campaign-to-run-campaigns/3480)

<div class="topic-metadata">

**Author:** [@CraigM](https://forum.mautic.org/u/CraigM)\
**Replies:** 2\
**Last updated:** [February 17, 2017, 9:45pm UTC](https://forum.mautic.org/t/a-campaign-to-run-campaigns/3480 "2017-02-17T21:45:01Z")

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I have created six different Campaigns. They all look exactly alike except that they send different emails. In each Campaign at the end, the Lead is removed from the Campaign and added to a different Campaign. …

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## [Images sent by e-mail does not load](https://forum.mautic.org/t/images-sent-by-e-mail-does-not-load/7307)

<div class="topic-metadata">

**Author:** [@moitah](https://forum.mautic.org/u/moitah)\
**Replies:** 2\
**Last updated:** [February 17, 2017, 6:44pm UTC](https://forum.mautic.org/t/images-sent-by-e-mail-does-not-load/7307 "2017-02-17T18:44:32Z")

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I am using Mautic integrated with Sparkpost and the images I send by email do not load. What could be happening?

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## [Outreach Mail Accounts](https://forum.mautic.org/t/outreach-mail-accounts/7570)

<div class="topic-metadata">

**Author:** [@brickinthewall](https://forum.mautic.org/u/brickinthewall)\
**Replies:** 1\
**Last updated:** [February 16, 2017, 7:49pm UTC](https://forum.mautic.org/t/outreach-mail-accounts/7570 "2017-02-16T19:49:28Z")

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Hello, i´m looking to use Mautic (among other things) for OUTREACH. Question ONE Is is possible to hook up SMTP/IMAP accounts and use Mautic to automate the sending, follow up with people who openend/clicke…

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## [Download page not working](https://forum.mautic.org/t/download-page-not-working/7558)

<div class="topic-metadata">

**Author:** [@fernandoch](https://forum.mautic.org/u/fernandoch)\
**Replies:** 9\
**Last updated:** [February 16, 2017, 3:34pm UTC](https://forum.mautic.org/t/download-page-not-working/7558 "2017-02-16T15:34:37Z")

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Hello, The download page does not seem to work. Can someone check it please? Thanks

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## [Mautic Helper in Chrome](https://forum.mautic.org/t/mautic-helper-in-chrome/7541)

<div class="topic-metadata">

**Author:** [@matt\_spank](https://forum.mautic.org/u/matt_spank)\
**Replies:** 4\
**Last updated:** [February 15, 2017, 11:02pm UTC](https://forum.mautic.org/t/mautic-helper-in-chrome/7541 "2017-02-15T23:02:01Z")

</div>

Hi! How can I connect the Mautic Helper in Chrome extension to Mautic? Where do I find the secret Mautic key?? https://chrome.google.com/webstore/detail/mautic-helper/glpjomjkomefedfilfhgoijnfkneifje

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