# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=56 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 57 --- ## [FAQs about Mautic](https://forum.mautic.org/t/faqs-about-mautic/7336)
**Author:** [@andynauman](https://forum.mautic.org/u/andynauman)\ **Replies:** 2\ **Last updated:** [January 31, 2017, 7:49pm UTC](https://forum.mautic.org/t/faqs-about-mautic/7336 "2017-01-31T19:49:26Z")
A basic FAQ list isn’t shown on the About page of Mautic.org. Here are a few things which could at least be answered in the forum. Please chime in if you have the answers: Current version - 2.5.1 as of 01/31/17 N… --- ## [Campaign no work](https://forum.mautic.org/t/campaign-no-work/7326)
**Author:** [@melopb](https://forum.mautic.org/u/melopb)\ **Replies:** 2\ **Last updated:** [January 31, 2017, 10:46am UTC](https://forum.mautic.org/t/campaign-no-work/7326 "2017-01-31T10:46:14Z")
I am begin a campaign but nothing is work. When I made diagram is not appear line color orange. WHY ?? See image below, someone can help me http://image.prntscr.com/image/3e0a1b8ec5dc47c688daa42666bdda59.png --- ## [Scoring social monitoring](https://forum.mautic.org/t/scoring-social-monitoring/7328)
**Author:** [@Heikki](https://forum.mautic.org/u/Heikki)\ **Replies:** 1\ **Last updated:** [January 31, 2017, 7:33am UTC](https://forum.mautic.org/t/scoring-social-monitoring/7328 "2017-01-31T07:33:08Z")
Hello Everyone, I have the social monitoring running for twitter mentions and hashtags and I would be interested in adding points to the contacts when they mention certain hashtag or at. Is this possible yet or is t… --- ## [What email service do you use with Mautic?](https://forum.mautic.org/t/what-email-service-do-you-use-with-mautic/7317)
**Author:** [@djd](https://forum.mautic.org/u/djd)\ **Replies:** 2\ **Last updated:** [January 31, 2017, 12:04am UTC](https://forum.mautic.org/t/what-email-service-do-you-use-with-mautic/7317 "2017-01-31T00:04:18Z")
What email services have you tried with Mautic, and which one did you end up using? I’m currently using Amazon SES, but since it’s integration into Mautic (and deliverability) isn’t ideal (Mautic currently doesn’t u… --- ## [How do you add a form to a Mautic landing page?](https://forum.mautic.org/t/how-do-you-add-a-form-to-a-mautic-landing-page/7313)
**Author:** [@IanMacMillan](https://forum.mautic.org/u/IanMacMillan)\ **Replies:** 3\ **Last updated:** [January 30, 2017, 4:54pm UTC](https://forum.mautic.org/t/how-do-you-add-a-form-to-a-mautic-landing-page/7313 "2017-01-30T16:54:31Z")
On the form’s dashboard it says “It’s really simple to place a form inside a Mautic landing page: just use the editor to select the form! But if you want more flexibility, use one of the other two options below.” … --- ## [opt in not working](https://forum.mautic.org/t/opt-in-not-working/7314)
**Author:** [@SVermainterloper](https://forum.mautic.org/u/SVermainterloper)\ **Replies:** 2\ **Last updated:** [January 30, 2017, 4:51pm UTC](https://forum.mautic.org/t/opt-in-not-working/7314 "2017-01-30T16:51:35Z")
https://www.mautic.org/blog/integrator/creating-a-double-opt-in-email-campaign/ this is not working i dont know why --- ## [Mautic, Amazon SES, and Hostgator configuration problem Connection](https://forum.mautic.org/t/mautic-amazon-ses-and-hostgator-configuration-problem-connection/7309)
**Author:** [@machinesandcraftsmen](https://forum.mautic.org/u/machinesandcraftsmen)\ **Replies:** 1\ **Last updated:** [January 30, 2017, 5:43am UTC](https://forum.mautic.org/t/mautic-amazon-ses-and-hostgator-configuration-problem-connection/7309 "2017-01-30T05:43:44Z")
I’ve been banging my head against the wall for a few days trying to figure this out. I set up an Amazon SES account and validated my domain and email address, including DKIM. Test email works fine. I contacted Amaz… --- ## [Points - can they be applied retrospectively?](https://forum.mautic.org/t/points-can-they-be-applied-retrospectively/7301)
**Author:** [@charlescorn](https://forum.mautic.org/u/charlescorn)\ **Replies:** 1\ **Last updated:** [January 28, 2017, 12:21pm UTC](https://forum.mautic.org/t/points-can-they-be-applied-retrospectively/7301 "2017-01-28T12:21:23Z")
I’ve set up some point actions, for example for downloading an asset, or for visiting specific URLs on my site. Can Mautic be told to apply these point actions to those contacts who were on my list prior to the crea… --- ## [Connecting to SugarCRM or Salesforce](https://forum.mautic.org/t/connecting-to-sugarcrm-or-salesforce/1489)
**Author:** [@Nickske157](https://forum.mautic.org/u/Nickske157)\ **Replies:** 9\ **Last updated:** [January 27, 2017, 2:31pm UTC](https://forum.mautic.org/t/connecting-to-sugarcrm-or-salesforce/1489 "2017-01-27T14:31:10Z")
Is there a good manual online to connect Mautic to these CRM’s? I was able to authorize Salesforce, but when I fill in the leadform in Mautic, the lead is not visible in Salesforce. Also when I want to authorize S… --- ## [Unable to register for Mautic Cloud (Free)](https://forum.mautic.org/t/unable-to-register-for-mautic-cloud-free/7292)
**Author:** [@niravz](https://forum.mautic.org/u/niravz)\ **Replies:** 1\ **Last updated:** [January 27, 2017, 10:55am UTC](https://forum.mautic.org/t/unable-to-register-for-mautic-cloud-free/7292 "2017-01-27T10:55:21Z")
I tried to registered twice for the product as mentioned in title, but when I choose domain/password and click on “Let’s Get started”. It turns in “Please wait…” but doesn’t go further. I entered the registration … --- ## [Hosting](https://forum.mautic.org/t/hosting/7290)
**Author:** [@sourdoughbread](https://forum.mautic.org/u/sourdoughbread)\ **Replies:** 1\ **Last updated:** [January 27, 2017, 12:27am UTC](https://forum.mautic.org/t/hosting/7290 "2017-01-27T00:27:49Z")
Hey man, Glad your issue with ports being blocked was resolved. Personally, I would recommend A2 Hosting. I took a look at Site Ground and they are decent but if you can get the chance to switch to A2, I would … --- ## [Real Time Alert](https://forum.mautic.org/t/real-time-alert/7287)
**Author:** [@armando](https://forum.mautic.org/u/armando)\ **Replies:** 1\ **Last updated:** [January 26, 2017, 11:48am UTC](https://forum.mautic.org/t/real-time-alert/7287 "2017-01-26T11:48:14Z")
Hello everybody, I wonder if there is a way to trigger an email to the owner of the site when some of his leads are visiting the site ore a specific page. I’d like to be alerted in real time when a potential custo… --- ## [Form CSS in Wordpress](https://forum.mautic.org/t/form-css-in-wordpress/2306)
**Author:** [@joostvtz](https://forum.mautic.org/u/joostvtz)\ **Replies:** 14\ **Last updated:** [January 26, 2017, 12:09am UTC](https://forum.mautic.org/t/form-css-in-wordpress/2306 "2017-01-26T00:09:43Z")
Hi, I added my mautic form to my wordpress website, using the WPMautic plugin. But I want to be able to change the look-and-feel of the form. How and where can I adjust the css styling of the mautic form? Kin… --- ## [Multiple site tracking on mautic](https://forum.mautic.org/t/multiple-site-tracking-on-mautic/7281)
**Author:** [@Sivananda\_Perumal](https://forum.mautic.org/u/Sivananda_Perumal)\ **Replies:** 1\ **Last updated:** [January 25, 2017, 5:37am UTC](https://forum.mautic.org/t/multiple-site-tracking-on-mautic/7281 "2017-01-25T05:37:15Z")
Hi, I’m new to the Mautic application. I have a marketing site in development using drupal CMS. Also, I’m thinking to use the Mautic application to take care of users on my site. So I have installed the mautic packa… --- ## [Google Summer of Code](https://forum.mautic.org/t/google-summer-of-code/7280)
**Author:** [@ldrrp](https://forum.mautic.org/u/ldrrp)\ **Replies:** 1\ **Last updated:** [January 24, 2017, 9:29pm UTC](https://forum.mautic.org/t/google-summer-of-code/7280 "2017-01-24T21:29:37Z")
https://developers.google.com/open-source/gsoc/ I think mautic should participate in this. I have seen many improvements in open source projects like phpmyadmin from doing this. --- ## [Sent segment instead of template](https://forum.mautic.org/t/sent-segment-instead-of-template/7258)
**Author:** [@bobyon](https://forum.mautic.org/u/bobyon)\ **Replies:** 2\ **Last updated:** [January 23, 2017, 4:57pm UTC](https://forum.mautic.org/t/sent-segment-instead-of-template/7258 "2017-01-23T16:57:12Z")
I think I messed up. On my first ever Mautic mailing I created and sent the email as a segment email rather than a template. Of course I can now see all kinds of tracking information including opens and clicks, but, is… --- ## [Were you able to use Mautic with Multisite?](https://forum.mautic.org/t/were-you-able-to-use-mautic-with-multisite/7270)
**Author:** [@whiddon](https://forum.mautic.org/u/whiddon)\ **Replies:** 1\ **Last updated:** [January 23, 2017, 3:56pm UTC](https://forum.mautic.org/t/were-you-able-to-use-mautic-with-multisite/7270 "2017-01-23T15:56:19Z")
I have a multisite install and would like to use with Mautic. --- ## [Auto fill email data](https://forum.mautic.org/t/auto-fill-email-data/7242)
**Author:** [@lucagitec](https://forum.mautic.org/u/lucagitec)\ **Replies:** 4\ **Last updated:** [January 23, 2017, 10:36am UTC](https://forum.mautic.org/t/auto-fill-email-data/7242 "2017-01-23T10:36:10Z")
Why Email field in forms has no behavior tab? (where I could set Auto fill data) I want to Auto fill email data. I have multiple downloads in a page I ask only for email, and I feel dumb to ask to my users th… --- ## [I Want to Believe (on Mautic)](https://forum.mautic.org/t/i-want-to-believe-on-mautic/7198)
**Author:** [@igormedeiros](https://forum.mautic.org/u/igormedeiros)\ **Replies:** 6\ **Last updated:** [January 21, 2017, 5:05pm UTC](https://forum.mautic.org/t/i-want-to-believe-on-mautic/7198 "2017-01-21T17:05:04Z")
Dear Developer Team, I’m an ex-developer and ex-leader of opensource projects, but today as an entrepreneur and internet marketer, I must assume that it’s a bit risky to run the Mautic on production business. I… --- ## [Download Error](https://forum.mautic.org/t/download-error/7246)
**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Replies:** 2\ **Last updated:** [January 21, 2017, 1:31pm UTC](https://forum.mautic.org/t/download-error/7246 "2017-01-21T13:31:29Z")
@chris0928 My friend, I was downloading a file on your site I think and I saw that it is out of breath … can you sort this out? --- ## [Protect Mautic Directory](https://forum.mautic.org/t/protect-mautic-directory/5570)
**Author:** [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Replies:** 8\ **Last updated:** [January 21, 2017, 3:07am UTC](https://forum.mautic.org/t/protect-mautic-directory/5570 "2017-01-21T03:07:00Z")
Hi, guys, there’s a method to protect the Mautic directory from people that are messing around? for sample, my mautic instance is in www.domain.com/mautic there is a why to protect that directory with a login page… --- ## [Continuing our earlier conversation](https://forum.mautic.org/t/continuing-our-earlier-conversation/7223)
**Author:** [@imautic](https://forum.mautic.org/u/imautic)\ **Replies:** 1\ **Last updated:** [January 19, 2017, 6:46pm UTC](https://forum.mautic.org/t/continuing-our-earlier-conversation/7223 "2017-01-19T18:46:15Z")
That is why we use both Sendy and Mautic. We use Sendy because of its seamless API integration with Amazon SES and as a result its blazing fast send speed. We keep mautic for campaigns that needs some tagging, but we fou… --- ## [Are you available for paid work?](https://forum.mautic.org/t/are-you-available-for-paid-work/7217)
**Author:** [@justinroffmarsh](https://forum.mautic.org/u/justinroffmarsh)\ **Replies:** 1\ **Last updated:** [January 19, 2017, 3:49am UTC](https://forum.mautic.org/t/are-you-available-for-paid-work/7217 "2017-01-19T03:49:36Z")
Hi there I’m looking for a developer with Mautic experience. I have a couple of requirements. Please let me know if you can assist with either, or both. I’d like someone who can assist our devs with answers to … --- ## [Are you available for hire?](https://forum.mautic.org/t/are-you-available-for-hire/7193)
**Author:** [@justinroffmarsh](https://forum.mautic.org/u/justinroffmarsh)\ **Replies:** 3\ **Last updated:** [January 19, 2017, 3:44am UTC](https://forum.mautic.org/t/are-you-available-for-hire/7193 "2017-01-19T03:44:02Z")
Hi there I’m looking for someone to provide support to one of our developers. Ideally I’d like to just pay by the hour (or part therof) for Skype chat. Our plan is to clone the Vtiger plugin and write a new one… --- ## [Apiant](https://forum.mautic.org/t/apiant/7213)
**Author:** [@awurman](https://forum.mautic.org/u/awurman)\ **Replies:** 1\ **Last updated:** [January 18, 2017, 11:26pm UTC](https://forum.mautic.org/t/apiant/7213 "2017-01-18T23:26:31Z")
Hi! Anybody used this? https://apiant.com/ Its like zapier i think… --- ## [Social channel configuration](https://forum.mautic.org/t/social-channel-configuration/7115)
**Author:** [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Replies:** 8\ **Last updated:** [January 18, 2017, 5:27pm UTC](https://forum.mautic.org/t/social-channel-configuration/7115 "2017-01-18T17:27:20Z")
HI, is there any body help me in configuring the social settings and channels? Any document or write up will be helpfull. --- ## [Surveys with Mautic](https://forum.mautic.org/t/surveys-with-mautic/7207)
**Author:** [@olafdammann](https://forum.mautic.org/u/olafdammann)\ **Replies:** 1\ **Last updated:** [January 18, 2017, 8:14am UTC](https://forum.mautic.org/t/surveys-with-mautic/7207 "2017-01-18T08:14:29Z")
Surveys with Mautic All I am still using PollDaddy for a survey for my new subscribers. Now I want to move that over to Mautic, to be able to react on the inputs. It seems to work: Create Custom Fields “Survey – S… --- ## [A suggestion](https://forum.mautic.org/t/a-suggestion/7191)
**Author:** [@imautic](https://forum.mautic.org/u/imautic)\ **Replies:** 2\ **Last updated:** [January 17, 2017, 9:46am UTC](https://forum.mautic.org/t/a-suggestion/7191 "2017-01-17T09:46:37Z")
Not sure what your exact use case is, but If speed and integration with Amazon SES are your main concern, I recommend Sendy.co. Excellent email marketing program with tight integration with Amazon SES. We use both mautic… --- ## [Customizing a form issues](https://forum.mautic.org/t/customizing-a-form-issues/2460)
**Author:** [@everythingelse](https://forum.mautic.org/u/everythingelse)\ **Replies:** 3\ **Last updated:** [January 17, 2017, 3:39am UTC](https://forum.mautic.org/t/customizing-a-form-issues/2460 "2017-01-17T03:39:59Z")
Hello, I have started building sample themes for Mautic but I have encountered a problem when I try to customize my form. Based on the developer’s documentation, if I want to customize the form, I need to “Copy from ap… --- ## [pass reset not working](https://forum.mautic.org/t/pass-reset-not-working/7183)
**Author:** [@paulseer](https://forum.mautic.org/u/paulseer)\ **Replies:** 2\ **Last updated:** [January 16, 2017, 2:20pm UTC](https://forum.mautic.org/t/pass-reset-not-working/7183 "2017-01-16T14:20:24Z")
So I signed up for the hosted version when I login and then click on my site to login, it asks for username and pass again, enter the same ones and it doesn’t work. Enter to reset pass and no emails come through. I actua… [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=55) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=57)