# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=59

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 60

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## [CronJob ERRORS](https://forum.mautic.org/t/cronjob-errors/6762)

<div class="topic-metadata">

**Author:** [@MRCREATIVE](https://forum.mautic.org/u/MRCREATIVE)\
**Replies:** 5\
**Last updated:** [December 6, 2016, 3:58pm UTC](https://forum.mautic.org/t/cronjob-errors/6762 "2016-12-06T15:58:44Z")

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Hello, Has anyone setup Mautic using hostgator. Cronjobs reading errors. /usr/local/cpanel/bin/jailshell: php/home1/\*\*\*\*\*\*/public\_html/mautic/app/console: No such file or directory My paths are setup as is …

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## [Mautic with Opencart?](https://forum.mautic.org/t/mautic-with-opencart/1495)

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**Author:** [@espresso](https://forum.mautic.org/u/espresso)\
**Replies:** 4\
**Last updated:** [December 6, 2016, 6:17am UTC](https://forum.mautic.org/t/mautic-with-opencart/1495 "2016-12-06T06:17:30Z")

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Hello Everyone, I was wondering end user documentation is being developed or planned for the future. More specifically, documentation relevant to e-commerces. Any plan for an Opencart plugin? thank you Peter

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## [how to cron jobs](https://forum.mautic.org/t/how-to-cron-jobs/6757)

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**Author:** [@sainy](https://forum.mautic.org/u/sainy)\
**Replies:** 1\
**Last updated:** [December 5, 2016, 9:17pm UTC](https://forum.mautic.org/t/how-to-cron-jobs/6757 "2016-12-05T21:17:22Z")

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Hi Guys How do I setup the cron jobs? Where exactly do I find out what the actual code/txt needs to be. Thx Sainy

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## [Mautic Connector Broken !](https://forum.mautic.org/t/mautic-connector-broken/6359)

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**Author:** [@Thiago](https://forum.mautic.org/u/Thiago)\
**Replies:** 2\
**Last updated:** [December 2, 2016, 11:33am UTC](https://forum.mautic.org/t/mautic-connector-broken/6359 "2016-12-02T11:33:01Z")

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Hi @zpetterd, The integration connector stoped work in these days. It dos sent the cliente\_id(public\_key) value to the GET vars on url and i cant connect it on my mautic. Plz im need it working fast, if you give t…

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## [Boolean Field on a Form](https://forum.mautic.org/t/boolean-field-on-a-form/2127)

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**Author:** [@healthstatus](https://forum.mautic.org/u/healthstatus)\
**Replies:** 8\
**Last updated:** [December 1, 2016, 2:54pm UTC](https://forum.mautic.org/t/boolean-field-on-a-form/2127 "2016-12-01T14:54:40Z")

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I have added two boolean fields into my fields, (want\_a\_demo and want\_a\_brochure). I go into the form builder, and I can select a checkbox group, those don’t result in a boolean response. Is there not anything to add t…

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## [Continuing our conversation from the forum...](https://forum.mautic.org/t/continuing-our-conversation-from-the-forum/6650)

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**Author:** [@imautic](https://forum.mautic.org/u/imautic)\
**Replies:** 10\
**Last updated:** [November 29, 2016, 2:23pm UTC](https://forum.mautic.org/t/continuing-our-conversation-from-the-forum/6650 "2016-11-29T14:23:09Z")

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Hi Chris , actually I have not received anything yet since I signed up on your site, I thought that was normal because the confirmation seems to indicate that you are still working on those email templates. If they are r…

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## [Outlook plugin](https://forum.mautic.org/t/outlook-plugin/6684)

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**Author:** [@imautic](https://forum.mautic.org/u/imautic)\
**Replies:** 1\
**Last updated:** [November 29, 2016, 1:58am UTC](https://forum.mautic.org/t/outlook-plugin/6684 "2016-11-29T01:58:18Z")

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Hi, can anyone confirm this plugin works? I followed all the steps described in the documentation and got it set up, but it does not actually do anything. It does not track emails, nor does it create a contact in …

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## [Mautic vs. Constant Contact](https://forum.mautic.org/t/mautic-vs-constant-contact/6682)

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**Author:** [@pokermagic](https://forum.mautic.org/u/pokermagic)\
**Replies:** 2\
**Last updated:** [November 28, 2016, 11:54pm UTC](https://forum.mautic.org/t/mautic-vs-constant-contact/6682 "2016-11-28T23:54:02Z")

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Ok so i’ve got most of the configuration set up for Mautic, but I can’t seem to find any documentation on pushing contacts to Constant Contact. I see there is documentation for MailChimp. Does anyone have it? Also wha…

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## [Quick favor](https://forum.mautic.org/t/quick-favor/6661)

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**Author:** [@chris0928](https://forum.mautic.org/u/chris0928)\
**Replies:** 3\
**Last updated:** [November 28, 2016, 6:29pm UTC](https://forum.mautic.org/t/quick-favor/6661 "2016-11-28T18:29:01Z")

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Hey @Carlos BR - was just hoping you could share more about what “virus alert” you got when visiting my site, https://innotiom.com/. Maybe you could send a screenshot or something? Any more details would be helpful!

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## [Mysterious Anonymous Contacts](https://forum.mautic.org/t/mysterious-anonymous-contacts/6678)

<div class="topic-metadata">

**Author:** [@imautic](https://forum.mautic.org/u/imautic)\
**Replies:** 2\
**Last updated:** [November 27, 2016, 4:30pm UTC](https://forum.mautic.org/t/mysterious-anonymous-contacts/6678 "2016-11-27T16:30:30Z")

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I am new to mautic, could someone explain to me what a anonymous contact/lead actually is? Are they visitors to your-domain.com site OR your mautic site such as mautic.your-domain.com? Why would they be recorded as a le…

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## [Amazon SES Connect Error](https://forum.mautic.org/t/amazon-ses-connect-error/1951)

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**Author:** [@onlineth](https://forum.mautic.org/u/onlineth)\
**Replies:** 11\
**Last updated:** [November 26, 2016, 6:52am UTC](https://forum.mautic.org/t/amazon-ses-connect-error/1951 "2016-11-26T06:52:40Z")

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Hello, I am trying to integrate amazon SES and I keep getting this error, does anyone know why? Connection could not be established with host email-smtp.us-west-2.amazonaws.com \[Connection timed out #110\] Log data: …

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## [Swiftmailer unserializes](https://forum.mautic.org/t/swiftmailer-unserializes/5507)

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**Author:** [@swip](https://forum.mautic.org/u/swip)\
**Replies:** 3\
**Last updated:** [November 23, 2016, 10:46pm UTC](https://forum.mautic.org/t/swiftmailer-unserializes/5507 "2016-11-23T22:46:50Z")

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I had an issue where I had to modify the contents of the messages in the spool. Doing so was successful. However, when I re-triggered the cron (after making my changes), I received: Code: \[SymfonyComponentDebugE…

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## [Should I be applying Github Mautic updates to my copy?](https://forum.mautic.org/t/should-i-be-applying-github-mautic-updates-to-my-copy/6647)

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**Author:** [@olimits7](https://forum.mautic.org/u/olimits7)\
**Replies:** 1\
**Last updated:** [November 23, 2016, 6:32pm UTC](https://forum.mautic.org/t/should-i-be-applying-github-mautic-updates-to-my-copy/6647 "2016-11-23T18:32:09Z")

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Hi, I see updates being made to the Mautic Github repo, should I be applying these updates to my copy?

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## [How will Mautic work together with Wordpress](https://forum.mautic.org/t/how-will-mautic-work-together-with-wordpress/2227)

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**Author:** [@rsioncke](https://forum.mautic.org/u/rsioncke)\
**Replies:** 11\
**Last updated:** [November 23, 2016, 1:28pm UTC](https://forum.mautic.org/t/how-will-mautic-work-together-with-wordpress/2227 "2016-11-23T13:28:58Z")

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As I came across this wonderful Open Source marketing automation, I am checking the possibilities how Mautic can work together with Wordpress. I read about the integration plugin and the tracking pixel. https://www.mau…

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## [Instance wont start](https://forum.mautic.org/t/instance-wont-start/6632)

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**Author:** [@sashik81](https://forum.mautic.org/u/sashik81)\
**Replies:** 1\
**Last updated:** [November 22, 2016, 1:23pm UTC](https://forum.mautic.org/t/instance-wont-start/6632 "2016-11-22T13:23:42Z")

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I have downloaded the mautic and installed, when i tried accessing the site ,it is throwing offline error page (/index.php/installer) And when checked the log, i found the following error. Could you please help to r…

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## [Cronfig.io Contact Form Issue](https://forum.mautic.org/t/cronfig-io-contact-form-issue/6608)

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**Author:** [@drbix](https://forum.mautic.org/u/drbix)\
**Replies:** 3\
**Last updated:** [November 21, 2016, 9:19am UTC](https://forum.mautic.org/t/cronfig-io-contact-form-issue/6608 "2016-11-21T09:19:14Z")

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Hello John, I tried to make a form submission on your Cronfig.io site but after clicking Submit it just hangs with ‘Please wait’ and there is no indication if the message went through. Tried with 2 different browser…

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## [Big data handling with Mautic possible?](https://forum.mautic.org/t/big-data-handling-with-mautic-possible/6560)

<div class="topic-metadata">

**Author:** [@matt\_spank](https://forum.mautic.org/u/matt_spank)\
**Replies:** 5\
**Last updated:** [November 20, 2016, 6:45pm UTC](https://forum.mautic.org/t/big-data-handling-with-mautic-possible/6560 "2016-11-20T18:45:36Z")

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Is it possible to do the tracking on three different web instances (3 different websites) and show the results in one Mautic instance? 2. Is it possible to have a database of 14 million existing dataset in Mautic, whic…

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## [Rackspace Mautic Installation](https://forum.mautic.org/t/rackspace-mautic-installation/6582)

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**Author:** [@bamya](https://forum.mautic.org/u/bamya)\
**Replies:** 1\
**Last updated:** [November 18, 2016, 8:57pm UTC](https://forum.mautic.org/t/rackspace-mautic-installation/6582 "2016-11-18T20:57:17Z")

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Hello theatereleven, I read you post on having two installs of mautic on rackspace servers. I am also trying to install mautic on rackspace server (cloud sites to be exact), but I keep getting this php error within my l…

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## [Google indexing/clicking links from the email?](https://forum.mautic.org/t/google-indexing-clicking-links-from-the-email/6579)

<div class="topic-metadata">

**Author:** [@swip](https://forum.mautic.org/u/swip)\
**Replies:** 1\
**Last updated:** [November 18, 2016, 4:10pm UTC](https://forum.mautic.org/t/google-indexing-clicking-links-from-the-email/6579 "2016-11-18T16:10:02Z")

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I am monitoring a campaign I just sent - I noticed Mautic reporting a click to a link, so I pulled the reports for this email to see if it was an internal click from one of us… no, it was a Google referrer with email\_id …

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## [Actions based on time spent by user](https://forum.mautic.org/t/actions-based-on-time-spent-by-user/6556)

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**Author:** [@sujaypawar](https://forum.mautic.org/u/sujaypawar)\
**Replies:** 1\
**Last updated:** [November 16, 2016, 4:28am UTC](https://forum.mautic.org/t/actions-based-on-time-spent-by-user/6556 "2016-11-16T04:28:13Z")

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Hello Guys! I’ve just started exploring Mautic and was wondering if it is possible to track time spent by the user and perform some actions like - Apply a tag (or segment user) when user spends X seconds on th…

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## [Monitored Inbox usage](https://forum.mautic.org/t/monitored-inbox-usage/6541)

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**Author:** [@JBG](https://forum.mautic.org/u/JBG)\
**Replies:** 1\
**Last updated:** [November 14, 2016, 5:31pm UTC](https://forum.mautic.org/t/monitored-inbox-usage/6541 "2016-11-14T17:31:46Z")

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Hi, can we use the Monitored Inbox to “track” keyword, in object of email for example, and then have mautic trigger an action based on that keyword ? something like if object of email received in the monitored inbox = …

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## [Reply to post on Twitter](https://forum.mautic.org/t/reply-to-post-on-twitter/6530)

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**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\
**Replies:** 1\
**Last updated:** [November 12, 2016, 5:27pm UTC](https://forum.mautic.org/t/reply-to-post-on-twitter/6530 "2016-11-12T17:27:06Z")

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Hello @gigcity, can you respond please kindly follow friend? https://www.mautic.org/community/index.php/6073-mautic-social-media-intergration/0#p17165

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## [How do I send email to leads that did not open my email](https://forum.mautic.org/t/how-do-i-send-email-to-leads-that-did-not-open-my-email/6528)

<div class="topic-metadata">

**Author:** [@gowen](https://forum.mautic.org/u/gowen)\
**Replies:** 2\
**Last updated:** [November 12, 2016, 5:18pm UTC](https://forum.mautic.org/t/how-do-i-send-email-to-leads-that-did-not-open-my-email/6528 "2016-11-12T17:18:36Z")

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Hi there please I need to know how to send emails to leads in my segment that did not open a particular email. I want to send the same email but change the headlines they key here is I do not want to send it to the lea…

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## [Segment Filters?](https://forum.mautic.org/t/segment-filters/6503)

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**Author:** [@Nizzlay](https://forum.mautic.org/u/Nizzlay)\
**Replies:** 4\
**Last updated:** [November 12, 2016, 5:07pm UTC](https://forum.mautic.org/t/segment-filters/6503 "2016-11-12T17:07:33Z")

</div>

I’ve made a couple of segments intended for marketing stuff. And one for clients. Since segments have filters I think I can exclude clients from all the marketing segments, right? So how do those filters work?

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## [Multichanel (phone, ...)](https://forum.mautic.org/t/multichanel-phone/6526)

<div class="topic-metadata">

**Author:** [@cpotter](https://forum.mautic.org/u/cpotter)\
**Replies:** 1\
**Last updated:** [November 12, 2016, 3:05pm UTC](https://forum.mautic.org/t/multichanel-phone/6526 "2016-11-12T15:05:38Z")

</div>

Hello, I just discovered Mautic today and I must say that i am impressed, congratulations to the team supporting this product. We are looking at Mautic (and Pipedrive as a CRM) to replace our ‘old’ SugarCRM. …

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## [New Zealand - Group?](https://forum.mautic.org/t/new-zealand-group/6522)

<div class="topic-metadata">

**Author:** [@kmedri](https://forum.mautic.org/u/kmedri)\
**Replies:** 1\
**Last updated:** [November 12, 2016, 12:04am UTC](https://forum.mautic.org/t/new-zealand-group/6522 "2016-11-12T00:04:55Z")

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Hi, Just wondering if we have a New Zealand community? I am based in the South Island, and would love to connect with and join/start a New Zealand group…

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## [https://www.mautic.org/community/index.php/4019-invalid-token-errors-and-authorisation-error/0#p1118](https://forum.mautic.org/t/https-www-mautic-org-community-index-php-4019-invalid-token-errors-and-authorisation-error-0-p1118/6491)

<div class="topic-metadata">

**Author:** [@michiellucas](https://forum.mautic.org/u/michiellucas)\
**Replies:** 1\
**Last updated:** [November 9, 2016, 1:08pm UTC](https://forum.mautic.org/t/https-www-mautic-org-community-index-php-4019-invalid-token-errors-and-authorisation-error-0-p1118/6491 "2016-11-09T13:08:02Z")

</div>

Hello, i have the same problem with the error https://www.mautic.org/community/index.php/4019-invalid-token-errors-and-authorisation-error/0#p11184 Did you find a solution?

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## [How do I import emails?](https://forum.mautic.org/t/how-do-i-import-emails/6487)

<div class="topic-metadata">

**Author:** [@notdabod](https://forum.mautic.org/u/notdabod)\
**Replies:** 1\
**Last updated:** [November 9, 2016, 1:21am UTC](https://forum.mautic.org/t/how-do-i-import-emails/6487 "2016-11-09T01:21:29Z")

</div>

How do I import emails? I can’t find this answer in the docs or on the forum. Thanks!

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## [Mautic header title](https://forum.mautic.org/t/mautic-header-title/6480)

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**Author:** [@Frans](https://forum.mautic.org/u/Frans)\
**Replies:** 1\
**Last updated:** [November 8, 2016, 8:39am UTC](https://forum.mautic.org/t/mautic-header-title/6480 "2016-11-08T08:39:14Z")

</div>

Hi Andres, I read your problem with the Mautic header title and how you solved it. But… i’am still working on it and i just don’t know how to change these js files. I don’t have the experience to do this. Is it possib…

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## [Open Graph Protocol support?](https://forum.mautic.org/t/open-graph-protocol-support/6474)

<div class="topic-metadata">

**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Replies:** 1\
**Last updated:** [November 7, 2016, 9:52pm UTC](https://forum.mautic.org/t/open-graph-protocol-support/6474 "2016-11-07T21:52:06Z")

</div>

For landing pages that are supposed to be shared, it would be good to have an easy way to define the og:tags for the source code. Otherwise Facebook & Co. just grab some random information from the page. This often resul…

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