# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=6

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 7

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## [Webhook on email sent? Or other way to hook into email sending function?](https://forum.mautic.org/t/webhook-on-email-sent-or-other-way-to-hook-into-email-sending-function/31139)

<div class="topic-metadata">

**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\
**Replies:** 2\
**Last updated:** [March 7, 2024, 4:28pm UTC](https://forum.mautic.org/t/webhook-on-email-sent-or-other-way-to-hook-into-email-sending-function/31139 "2024-03-07T16:28:52Z")

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I am trying to build an integration with ERPNext. ERPNext has an IMAP function that will bring in received emails, however it won’t work for sent emails… So, I’d like a way to send a webhook to the ERP instance every ti…

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## [How do you monitored inbox settings with AWS?](https://forum.mautic.org/t/how-do-you-monitored-inbox-settings-with-aws/31167)

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**Author:** [@yochay11](https://forum.mautic.org/u/yochay11)\
**Replies:** 1\
**Last updated:** [March 6, 2024, 1:04pm UTC](https://forum.mautic.org/t/how-do-you-monitored-inbox-settings-with-aws/31167 "2024-03-06T13:04:40Z")

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Hi there, I want to start monitor people reply and unfortunately i didn’t do it so far. I am using amazon aws for SMTP but i am a bit lost on the IMAP option. At the moment i have a email like newsletter@domain.com th…

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## [Dynamic content based on user segment?](https://forum.mautic.org/t/dynamic-content-based-on-user-segment/31147)

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**Author:** [@yochay11](https://forum.mautic.org/u/yochay11)\
**Replies:** 1\
**Last updated:** [March 6, 2024, 1:03pm UTC](https://forum.mautic.org/t/dynamic-content-based-on-user-segment/31147 "2024-03-06T13:03:29Z")

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Hi guys, i am using the older version of mautic (still didn’t moved to 5+ yet). I am trying to create a dynamic content inside email based on user segments. For example i only one to show buy line if the user is on a s…

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## [Do something "datetime field +2 hours"](https://forum.mautic.org/t/do-something-datetime-field-2-hours/31094)

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**Author:** [@joeyk](https://forum.mautic.org/u/joeyk)\
**Replies:** 1\
**Last updated:** [February 29, 2024, 4:03pm UTC](https://forum.mautic.org/t/do-something-datetime-field-2-hours/31094 "2024-02-29T16:03:10Z")

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Hi, I have a problem. I need to send out an email 2 hours after a datetimefiled value. I don’t want to run cyclical campaigns (check if its valid now, if not jump back) “now” doesn’t seem, to work. +2 hours, +120 min…

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## [Mtracking.gif - Create a contact based on parameters](https://forum.mautic.org/t/mtracking-gif-create-a-contact-based-on-parameters/31011)

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**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\
**Replies:** 2\
**Last updated:** [February 23, 2024, 10:47am UTC](https://forum.mautic.org/t/mtracking-gif-create-a-contact-based-on-parameters/31011 "2024-02-23T10:47:26Z")

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Hey team Reviewing our tracking systems, and wanting to integrate things into Instantly and pull in contact IP addresses. I thought Mautic did this but can not seem to get it to work But to lookup dedup/create based o…

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## [Mautic not delivering](https://forum.mautic.org/t/mautic-not-delivering/30972)

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**Author:** [@Hilary](https://forum.mautic.org/u/Hilary)\
**Replies:** 2\
**Last updated:** [February 20, 2024, 2:08pm UTC](https://forum.mautic.org/t/mautic-not-delivering/30972 "2024-02-20T14:08:51Z")

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My mautic stopped delivering maills to gmail and other mail providers, it delivers to my roundcube mail hosted on same VPS as my mautic. Any assistance to solving this one will be greatly appreciated.

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## [Is the Mautic 5 docker image by mollux ready for production use?](https://forum.mautic.org/t/is-the-mautic-5-docker-image-by-mollux-ready-for-production-use/30961)

<div class="topic-metadata">

**Author:** [@bilbobaggage](https://forum.mautic.org/u/bilbobaggage)\
**Replies:** 1\
**Last updated:** [February 20, 2024, 5:20am UTC](https://forum.mautic.org/t/is-the-mautic-5-docker-image-by-mollux-ready-for-production-use/30961 "2024-02-20T05:20:52Z")

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Just as what the title says, has anyone ran into issues running mautic 5 in a docker setup?

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## [Bulk Bounce Removal](https://forum.mautic.org/t/bulk-bounce-removal/30924)

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**Author:** [@riverbear](https://forum.mautic.org/u/riverbear)\
**Replies:** 0\
**Last updated:** [February 16, 2024, 9:32pm UTC](https://forum.mautic.org/t/bulk-bounce-removal/30924 "2024-02-16T21:32:38Z")

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Hello - I am requesting help with the bulk removal of the bounce tag for contacts in a particular segment. I’ve seen this post suggesting to do it through a campaign but I can’t seen to figure out, specifically, how to e…

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## [Anyone using Mautic 5 in production? How's your experience?](https://forum.mautic.org/t/anyone-using-mautic-5-in-production-hows-your-experience/30860)

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**Author:** [@johnwick](https://forum.mautic.org/u/johnwick)\
**Replies:** 0\
**Last updated:** [February 10, 2024, 10:20pm UTC](https://forum.mautic.org/t/anyone-using-mautic-5-in-production-hows-your-experience/30860 "2024-02-10T22:20:48Z")

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I’m looking for feedback on anyone using 5.0.x in a production environment.

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## [WhatsApp plugin or Integration?](https://forum.mautic.org/t/whatsapp-plugin-or-integration/23168)

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**Author:** [@miamiman](https://forum.mautic.org/u/miamiman)\
**Replies:** 3\
**Last updated:** [February 9, 2024, 10:53am UTC](https://forum.mautic.org/t/whatsapp-plugin-or-integration/23168 "2024-02-09T10:53:26Z")

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I use Twilio SMS integration plugin. Can someone point me to the plugin or instructions for sending out a WhatsApp message? Thanks for any comments.

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## [Will this hardware specs work for such usecase?](https://forum.mautic.org/t/will-this-hardware-specs-work-for-such-usecase/30827)

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**Author:** [@bilbobaggage](https://forum.mautic.org/u/bilbobaggage)\
**Replies:** 0\
**Last updated:** [February 8, 2024, 10:16am UTC](https://forum.mautic.org/t/will-this-hardware-specs-work-for-such-usecase/30827 "2024-02-08T10:16:35Z")

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Hi guys, I wanted to move 2 businesses that I manage to Mautic from Klaviyo, I plan to deploy 2 separate docker instances/containers, one for each business, and possibly add up to 5 instances in the future, and was wonde…

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## [Campaign trigger on field changes](https://forum.mautic.org/t/campaign-trigger-on-field-changes/30818)

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**Author:** [@candidatehub](https://forum.mautic.org/u/candidatehub)\
**Replies:** 0\
**Last updated:** [February 7, 2024, 1:45pm UTC](https://forum.mautic.org/t/campaign-trigger-on-field-changes/30818 "2024-02-07T13:45:01Z")

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Hi I am tracking a custom field which shows where a contact is within a hiring process. This field is updated through the api. I want to communicate with the contacts depending on the value of that field and how often…

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## [Is there a Cloud Hosting Service from Mautic?](https://forum.mautic.org/t/is-there-a-cloud-hosting-service-from-mautic/16862)

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**Author:** [@robert.luna2020](https://forum.mautic.org/u/robert.luna2020)\
**Replies:** 7\
**Last updated:** [February 4, 2024, 10:25pm UTC](https://forum.mautic.org/t/is-there-a-cloud-hosting-service-from-mautic/16862 "2024-02-04T22:25:39Z")

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Hello. I just found out Mautic a few days ago. It´s my understanding that there are three “services” or approaches from Mautic: Self-service: Self-host / Self-installation / Self-everything. Mautic Cloud Hosting serv…

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## [Cold Email Possibilities](https://forum.mautic.org/t/cold-email-possibilities/30708)

<div class="topic-metadata">

**Author:** [@fneuhold](https://forum.mautic.org/u/fneuhold)\
**Replies:** 1\
**Last updated:** [January 29, 2024, 1:31pm UTC](https://forum.mautic.org/t/cold-email-possibilities/30708 "2024-01-29T13:31:13Z")

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I am new here and just discovered Mautic after trying to research how I can create a niched software of MailChimp/MailerLite. I am in the real estate business and have been experimenting with cold email outreach using M…

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## [GDRP: Let user delete its mautic contact](https://forum.mautic.org/t/gdrp-let-user-delete-its-mautic-contact/30556)

<div class="topic-metadata">

**Author:** [@andkp80](https://forum.mautic.org/u/andkp80)\
**Replies:** 4\
**Last updated:** [January 25, 2024, 8:56pm UTC](https://forum.mautic.org/t/gdrp-let-user-delete-its-mautic-contact/30556 "2024-01-25T20:56:46Z")

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Your software My Mautic version is: 4.4.10 My PHP version is: 8.0 My Database type and version is: MariaDB Your problem No problem yet, just want to discuss best practice how to provide users a Link / Button to dele…

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## [Zapier support in Mautic 5?](https://forum.mautic.org/t/zapier-support-in-mautic-5/30646)

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**Author:** [@jayme.edwards](https://forum.mautic.org/u/jayme.edwards)\
**Replies:** 0\
**Last updated:** [January 24, 2024, 3:48pm UTC](https://forum.mautic.org/t/zapier-support-in-mautic-5/30646 "2024-01-24T15:48:44Z")

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Wasn’t sure if I should post this in general, or the Mautic 5 support forums. Since it’s really more a question about general functionality. Does anyone know if Zapier support exists in Mautic 5? I’m using composer to i…

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## [Adding JavaScript to Email-Builder](https://forum.mautic.org/t/adding-javascript-to-email-builder/30622)

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**Author:** [@batijko](https://forum.mautic.org/u/batijko)\
**Replies:** 2\
**Last updated:** [January 23, 2024, 6:33pm UTC](https://forum.mautic.org/t/adding-javascript-to-email-builder/30622 "2024-01-23T18:33:13Z")

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Hey everyone, I’m facing an issue while attempting to add JavaScript to my email template within Mautic’s builder. When I include JavaScript code, the entire template breaks, and I can only see the output of the script …

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## [Changes coming to Gmail](https://forum.mautic.org/t/changes-coming-to-gmail/29961)

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**Author:** [@astrylis](https://forum.mautic.org/u/astrylis)\
**Replies:** 11\
**Last updated:** [January 19, 2024, 6:34pm UTC](https://forum.mautic.org/t/changes-coming-to-gmail/29961 "2024-01-19T18:34:40Z")

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More of an announcement and to spread awareness, but we came across this at work.

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## [When I add an "Unsubscribe Feedback Form" to an email, how to pick up the email by default? (I don't want the user to fill the email again))](https://forum.mautic.org/t/when-i-add-an-unsubscribe-feedback-form-to-an-email-how-to-pick-up-the-email-by-default-i-dont-want-the-user-to-fill-the-email-again/19349)

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**Author:** [@namratasaun](https://forum.mautic.org/u/namratasaun)\
**Replies:** 7\
**Last updated:** [January 18, 2024, 7:40pm UTC](https://forum.mautic.org/t/when-i-add-an-unsubscribe-feedback-form-to-an-email-how-to-pick-up-the-email-by-default-i-dont-want-the-user-to-fill-the-email-again/19349 "2024-01-18T19:40:58Z")

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While creating a segment, I created and selected an Unsubscribe Feedback Form, In the form there is only 1 field, reason for Unsubscribing. When a user fill out the form, the custom field is not getting populated. It o…

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## [Duplicate List-Unsubscribe Header with Postmark](https://forum.mautic.org/t/duplicate-list-unsubscribe-header-with-postmark/30511)

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**Author:** [@av1dlearner](https://forum.mautic.org/u/av1dlearner)\
**Replies:** 1\
**Last updated:** [January 16, 2024, 9:55am UTC](https://forum.mautic.org/t/duplicate-list-unsubscribe-header-with-postmark/30511 "2024-01-16T09:55:03Z")

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Hello Mautic Community, I hope you’re all doing well. I’m using postmark SMTP on 5.0.1 currently facing an issue that Postmark is automatically injecting a List-Unsubscribe header on marketing streams, while mautic is a…

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## [Update custom contact field (type lookup) multiple times](https://forum.mautic.org/t/update-custom-contact-field-type-lookup-multiple-times/30482)

<div class="topic-metadata">

**Author:** [@yukzanaly](https://forum.mautic.org/u/yukzanaly)\
**Replies:** 2\
**Last updated:** [January 14, 2024, 3:52pm UTC](https://forum.mautic.org/t/update-custom-contact-field-type-lookup-multiple-times/30482 "2024-01-14T15:52:03Z")

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I want to add a custom contact field for purchased products. here’s how I do it. a contact purchased product A. the campaign for this product will update the contact info Purchased-Product-A . but when the same contac…

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## [Webhook Postmark support: management of bounces, spam and unsubscription](https://forum.mautic.org/t/webhook-postmark-support-management-of-bounces-spam-and-unsubscription/25799)

<div class="topic-metadata">

**Author:** [@Nick\_J](https://forum.mautic.org/u/Nick_J)\
**Replies:** 2\
**Last updated:** [January 12, 2024, 6:51pm UTC](https://forum.mautic.org/t/webhook-postmark-support-management-of-bounces-spam-and-unsubscription/25799 "2024-01-12T18:51:49Z")

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I finished coding Webhook Postmark support. Event webhooks (Bounce, Spam plain, SubscriptionChange) from Postmark to Mautic are supported with this change. I’m using this code in production with Mautic 4.4.2 and it wor…

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## [Choosing Mautic](https://forum.mautic.org/t/choosing-mautic/30464)

<div class="topic-metadata">

**Author:** [@KwameV](https://forum.mautic.org/u/KwameV)\
**Replies:** 3\
**Last updated:** [January 12, 2024, 10:12am UTC](https://forum.mautic.org/t/choosing-mautic/30464 "2024-01-12T10:12:25Z")

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Hi there, I am considering using Mautic as a marketing automation tool. There are two requirements which I have which are vital for my business model: relational database model and the ability to copy flow charts betwee…

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## [Advanced sending schedule](https://forum.mautic.org/t/advanced-sending-schedule/30432)

<div class="topic-metadata">

**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\
**Replies:** 0\
**Last updated:** [January 10, 2024, 4:17pm UTC](https://forum.mautic.org/t/advanced-sending-schedule/30432 "2024-01-10T16:17:55Z")

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Hi, is there a plugin I can use to create an “advanced” sending schedule? I would like to control that here: For example avoid certain dates?

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## [LinkedIn automation](https://forum.mautic.org/t/linkedin-automation/25277)

<div class="topic-metadata">

**Author:** [@skayy](https://forum.mautic.org/u/skayy)\
**Replies:** 15\
**Last updated:** [January 5, 2024, 7:00pm UTC](https://forum.mautic.org/t/linkedin-automation/25277 "2024-01-05T19:00:08Z")

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Is there a way to automatically import LinkedIn contacts into Mautic (email, name, etc.)? Thank you very much.

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## [Help understanding Campaign Schema/Data Structure?](https://forum.mautic.org/t/help-understanding-campaign-schema-data-structure/30339)

<div class="topic-metadata">

**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\
**Replies:** 3\
**Last updated:** [December 30, 2023, 10:58am UTC](https://forum.mautic.org/t/help-understanding-campaign-schema-data-structure/30339 "2023-12-30T10:58:13Z")

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I’m looking to build a Mautic integration with ERPNext (an open source ERP/CRM). I’m trying to get help understanding the general structure of how Mautic Campaigns are stored in the database. Can somebody give me a gen…

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## [Contact & Segment - Not working](https://forum.mautic.org/t/contact-segment-not-working/30202)

<div class="topic-metadata">

**Author:** [@bonesandelbows](https://forum.mautic.org/u/bonesandelbows)\
**Replies:** 3\
**Last updated:** [December 15, 2023, 8:02pm UTC](https://forum.mautic.org/t/contact-segment-not-working/30202 "2023-12-15T20:02:10Z")

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I am a new user and I am not technically gifted. I set up cron jobs, my hosting service confirmed that the cron jobs are working. However, test contacts manually created aren’t showing up in the segment. Likley that I a…

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## [Customized GPT Expert in Mautic](https://forum.mautic.org/t/customized-gpt-expert-in-mautic/30207)

<div class="topic-metadata">

**Author:** [@FelipeVilas](https://forum.mautic.org/u/FelipeVilas)\
**Replies:** 8\
**Last updated:** [December 15, 2023, 7:37pm UTC](https://forum.mautic.org/t/customized-gpt-expert-in-mautic/30207 "2023-12-15T19:37:45Z")

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Hello everyone, I’m new here and as I’m learning to use Mautic and had many questions, I decided to create a Customized GPT Expert in Mautic. I would like to share it with you. This GPT assists in all phases of using t…

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## [Does anybody have a favorite visual design tool or plug-in for emails?](https://forum.mautic.org/t/does-anybody-have-a-favorite-visual-design-tool-or-plug-in-for-emails/27160)

<div class="topic-metadata">

**Author:** [@nathancyoung](https://forum.mautic.org/u/nathancyoung)\
**Replies:** 1\
**Last updated:** [February 24, 2023, 5:24am UTC](https://forum.mautic.org/t/does-anybody-have-a-favorite-visual-design-tool-or-plug-in-for-emails/27160 "2023-02-24T05:24:00Z")

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I’d like to develop more visually appealing emails for my Mautic campaigns but I find the built in tools rather limiting. Does anybody have any favorite design tools or plug-ins that are relatively easy to integrate? I’…

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## [Integrate Mautic with Optimizepress](https://forum.mautic.org/t/integrate-mautic-with-optimizepress/3903)

<div class="topic-metadata">

**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\
**Replies:** 14\
**Last updated:** [December 9, 2023, 12:48pm UTC](https://forum.mautic.org/t/integrate-mautic-with-optimizepress/3903 "2023-12-09T12:48:05Z")

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Hello everyone! I wonder if it is possible to integrate Mautic with Optimizepress via API … possible? Thank you all!!

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