# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=62

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 63

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## [Overwhelmed Some help please.](https://forum.mautic.org/t/overwhelmed-some-help-please/5458)

<div class="topic-metadata">

**Author:** [@goldsteinmedia](https://forum.mautic.org/u/goldsteinmedia)\
**Replies:** 3\
**Last updated:** [September 28, 2016, 5:58pm UTC](https://forum.mautic.org/t/overwhelmed-some-help-please/5458 "2016-09-28T17:58:40Z")

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I’m loving the idea of this product. I like that I can self-host it. But I’m as bit overwhelmed (understatement) on setting this beast up. Can anyone help or point me to resources (walk-through’s etc). Thanks in advance …

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## [Create slots](https://forum.mautic.org/t/create-slots/5485)

<div class="topic-metadata">

**Author:** [@MiguelSf](https://forum.mautic.org/u/MiguelSf)\
**Replies:** 1\
**Last updated:** [September 28, 2016, 8:04am UTC](https://forum.mautic.org/t/create-slots/5485 "2016-09-28T08:04:30Z")

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Hi, is there any way to create my own slots, a part of the predefined (text, image, button, separator) for use in the builder? Thanks for your attention.

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## [Multi-select Field Type](https://forum.mautic.org/t/multi-select-field-type/2944)

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**Author:** [@chrdunne](https://forum.mautic.org/u/chrdunne)\
**Replies:** 6\
**Last updated:** [September 26, 2016, 12:45am UTC](https://forum.mautic.org/t/multi-select-field-type/2944 "2016-09-26T00:45:53Z")

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Are there any plans to support multi-select field type for leads. For example, say I want to segment my leads by their interest area. I do not want to create lots of boolean fields for each interest area, I want a multi-…

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## [CDN solution for static assets](https://forum.mautic.org/t/cdn-solution-for-static-assets/5461)

<div class="topic-metadata">

**Author:** [@galeno](https://forum.mautic.org/u/galeno)\
**Replies:** 1\
**Last updated:** [September 24, 2016, 8:57am UTC](https://forum.mautic.org/t/cdn-solution-for-static-assets/5461 "2016-09-24T08:57:26Z")

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I have a self-hosted mautic and I want all the static assets can be delivered in CDN. Any handy way I can follow?

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## [CDN solution for static assets](https://forum.mautic.org/t/cdn-solution-for-static-assets/5459)

<div class="topic-metadata">

**Author:** [@galeno](https://forum.mautic.org/u/galeno)\
**Replies:** 1\
**Last updated:** [September 24, 2016, 8:56am UTC](https://forum.mautic.org/t/cdn-solution-for-static-assets/5459 "2016-09-24T08:56:49Z")

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I have a self-hosted mautic and I want all the static assets can be delivered in CDN. Any handy way I can follow?

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## [Callback URL settings](https://forum.mautic.org/t/callback-url-settings/5440)

<div class="topic-metadata">

**Author:** [@marzio](https://forum.mautic.org/u/marzio)\
**Replies:** 1\
**Last updated:** [September 23, 2016, 12:53pm UTC](https://forum.mautic.org/t/callback-url-settings/5440 "2016-09-23T12:53:04Z")

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Hello ninjoan, do you know if it’s possible to let mautic process bounces and complaints using a callback URL? I’m using elastic email to send emails. I’m using a hosted mautic instance

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## [Callback URL for other SMTP server](https://forum.mautic.org/t/callback-url-for-other-smtp-server/5439)

<div class="topic-metadata">

**Author:** [@marzio](https://forum.mautic.org/u/marzio)\
**Replies:** 1\
**Last updated:** [September 23, 2016, 12:42pm UTC](https://forum.mautic.org/t/callback-url-for-other-smtp-server/5439 "2016-09-23T12:42:50Z")

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I’m trying to notify my hosted Mautic instance of bounces and complaints. I know for sparkpost the URL is \[Myinstall\]/mailer/sparpost/callback and for Mandrill is \[Myinstall\]/mailer/mandrill/callback What if i’…

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## [Gravity Forms Integration](https://forum.mautic.org/t/gravity-forms-integration/2009)

<div class="topic-metadata">

**Author:** [@MysticalMatt517](https://forum.mautic.org/u/MysticalMatt517)\
**Replies:** 17\
**Last updated:** [September 23, 2016, 12:15pm UTC](https://forum.mautic.org/t/gravity-forms-integration/2009 "2016-09-23T12:15:56Z")

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Has anyone developed a plugin to integrate Gravity Forms into Mautic? I use Gravity Forms on all my sites and have a lot of custom code built on top of them. I’d rather not lose all of that. Are there any hooks in Mautic…

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## [Upload attachment field](https://forum.mautic.org/t/upload-attachment-field/2914)

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**Author:** [@Rich](https://forum.mautic.org/u/Rich)\
**Replies:** 5\
**Last updated:** [September 23, 2016, 11:17am UTC](https://forum.mautic.org/t/upload-attachment-field/2914 "2016-09-23T11:17:01Z")

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Hi: I am new to Mautic and just beginning to configure it for our purposes. One thing I can not seem to figure out is how to attach an upload document field to a form. Is this not possible? We are a non-profit and lo…

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## [can fields "bounced emails" & "unsubscribed" be set manually?](https://forum.mautic.org/t/can-fields-bounced-emails-unsubscribed-be-set-manually/5432)

<div class="topic-metadata">

**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Replies:** 1\
**Last updated:** [September 23, 2016, 7:09am UTC](https://forum.mautic.org/t/can-fields-bounced-emails-unsubscribed-be-set-manually/5432 "2016-09-23T07:09:24Z")

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Can fields “bounced emails” & “unsubscribed” be set manually?

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## [Training](https://forum.mautic.org/t/training/5430)

<div class="topic-metadata">

**Author:** [@ralfhug](https://forum.mautic.org/u/ralfhug)\
**Replies:** 1\
**Last updated:** [September 23, 2016, 6:34am UTC](https://forum.mautic.org/t/training/5430 "2016-09-23T06:34:42Z")

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Hi ninjoan, Love to hear more about the training plans. Format, Content, etc. Can you send me more details? ralfhug@shifu-marketing.com. Thanks and Best Regards, Ralf

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## [can't save customized HTML emails](https://forum.mautic.org/t/cant-save-customized-html-emails/5429)

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**Author:** [@leyva](https://forum.mautic.org/u/leyva)\
**Replies:** 1\
**Last updated:** [September 22, 2016, 7:46pm UTC](https://forum.mautic.org/t/cant-save-customized-html-emails/5429 "2016-09-22T19:46:22Z")

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since the update from 1.x to 2.x I was still using my first email I created. now I started an improved version “New Template Email” and copy my html code in the form. when I hit the save button, it goes back to the initi…

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## [Clear Cache Button in Mautic](https://forum.mautic.org/t/clear-cache-button-in-mautic/5421)

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**Author:** [@gerry](https://forum.mautic.org/u/gerry)\
**Replies:** 1\
**Last updated:** [September 22, 2016, 7:27am UTC](https://forum.mautic.org/t/clear-cache-button-in-mautic/5421 "2016-09-22T07:27:33Z")

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Not sure if this is the place for a suggestion - if it isn’t I apologize in advance. Suggestion: It would great to have a clear cache button in Mautic. It’s easy now with console but it’d be even easier with th…

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## [send you a mail](https://forum.mautic.org/t/send-you-a-mail/5420)

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**Author:** [@andreas.raupach](https://forum.mautic.org/u/andreas.raupach)\
**Replies:** 1\
**Last updated:** [September 22, 2016, 5:50am UTC](https://forum.mautic.org/t/send-you-a-mail/5420 "2016-09-22T05:50:07Z")

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HI I did send you a mail yesterday to jninhilario@gmail.com - and didnt receive an answer so far. So just in case, herer are 2 emailadresses that work: andreas.raupach@gmail.com / office@raupach.biz

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## [Site Offline when accessing contact info page](https://forum.mautic.org/t/site-offline-when-accessing-contact-info-page/5407)

<div class="topic-metadata">

**Author:** [@mlisb0n](https://forum.mautic.org/u/mlisb0n)\
**Replies:** 1\
**Last updated:** [September 21, 2016, 10:13am UTC](https://forum.mautic.org/t/site-offline-when-accessing-contact-info-page/5407 "2016-09-21T10:13:51Z")

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Hello, After a recent update, when I click in a contact it doesnt open anything and when I try to access /s/contacts/view/XXX i get “Site offline” message. Already cleared the cache. Could you please help?

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## [Contact note](https://forum.mautic.org/t/contact-note/5405)

<div class="topic-metadata">

**Author:** [@TachYons](https://forum.mautic.org/u/TachYons)\
**Replies:** 1\
**Last updated:** [September 21, 2016, 9:34am UTC](https://forum.mautic.org/t/contact-note/5405 "2016-09-21T09:34:59Z")

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Hello, I have questions about possibilities with notes within contacts. One can schedule a call or meeting and it shows up in the calender. But is there a way to add a sort of workflow? I would like to assign i…

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## [Forms not showing in Safari](https://forum.mautic.org/t/forms-not-showing-in-safari/5401)

<div class="topic-metadata">

**Author:** [@jwldub](https://forum.mautic.org/u/jwldub)\
**Replies:** 1\
**Last updated:** [September 20, 2016, 11:43pm UTC](https://forum.mautic.org/t/forms-not-showing-in-safari/5401 "2016-09-20T23:43:39Z")

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Hello. We currently have multiple websites with Mautic installed. W recently noticed that forms are no longer appearing in Safari. See the links below and please check for your self. Is there a current fix for this issue…

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## [looking for somebody who can setup mautic for me](https://forum.mautic.org/t/looking-for-somebody-who-can-setup-mautic-for-me/5397)

<div class="topic-metadata">

**Author:** [@andreas.raupach](https://forum.mautic.org/u/andreas.raupach)\
**Replies:** 2\
**Last updated:** [September 20, 2016, 7:03pm UTC](https://forum.mautic.org/t/looking-for-somebody-who-can-setup-mautic-for-me/5397 "2016-09-20T19:03:40Z")

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Hi Ninjoan, I am looking for somebody who can setup mautic for me - including amazon ses integration. are you offering this service? if yes - how much do you charge? kind regards Andreas

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## [Help - and i will pay you!](https://forum.mautic.org/t/help-and-i-will-pay-you/5394)

<div class="topic-metadata">

**Author:** [@catalinse](https://forum.mautic.org/u/catalinse)\
**Replies:** 4\
**Last updated:** [September 20, 2016, 12:31pm UTC](https://forum.mautic.org/t/help-and-i-will-pay-you/5394 "2016-09-20T12:31:26Z")

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Hello guys I used mautic for couple of months and i’m happy with it but i used just the basic features to send emails I need someone who know inside out Mautic that is able to show me how to use it in his full power …

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## [Error 500 - Birth Date](https://forum.mautic.org/t/error-500-birth-date/5393)

<div class="topic-metadata">

**Author:** [@ducanova](https://forum.mautic.org/u/ducanova)\
**Replies:** 1\
**Last updated:** [September 20, 2016, 11:57am UTC](https://forum.mautic.org/t/error-500-birth-date/5393 "2016-09-20T11:57:31Z")

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Hello, When I try to edit some contact I get error 500. In logs the error appears: Mautic.CRITICAL: Uncaught PHP Exception SymfonyComponentFormExceptionTransformationFailedException: “Unable to transform value …

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## [Social monitoring](https://forum.mautic.org/t/social-monitoring/5391)

<div class="topic-metadata">

**Author:** [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\
**Replies:** 1\
**Last updated:** [September 19, 2016, 10:46pm UTC](https://forum.mautic.org/t/social-monitoring/5391 "2016-09-19T22:46:31Z")

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Guys, I’m trying but I could not make the social monitoring work … someone here already managed to work?

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## [DOES THE MAUTIC HAVE ANY SUPPORT?!!!!!!!!!!](https://forum.mautic.org/t/does-the-mautic-have-any-support/5378)

<div class="topic-metadata">

**Author:** [@Mautic123](https://forum.mautic.org/u/Mautic123)\
**Replies:** 11\
**Last updated:** [September 19, 2016, 6:17pm UTC](https://forum.mautic.org/t/does-the-mautic-have-any-support/5378 "2016-09-19T18:17:43Z")

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DO you people read any of the support request on this website. There are so many people asking questions concerning your software. In my case as in many others Mautic just won’t send campaigns even thou crones are setup …

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## [Contact View](https://forum.mautic.org/t/contact-view/5380)

<div class="topic-metadata">

**Author:** [@ducanova](https://forum.mautic.org/u/ducanova)\
**Replies:** 1\
**Last updated:** [September 19, 2016, 1:25pm UTC](https://forum.mautic.org/t/contact-view/5380 "2016-09-19T13:25:06Z")

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Hello, In the view of a contact page, I need to add more fields in the right corner below the avatar. How do I do that?

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## [Form not working with https](https://forum.mautic.org/t/form-not-working-with-https/5375)

<div class="topic-metadata">

**Author:** [@sofia](https://forum.mautic.org/u/sofia)\
**Replies:** 2\
**Last updated:** [September 18, 2016, 3:50pm UTC](https://forum.mautic.org/t/form-not-working-with-https/5375 "2016-09-18T15:50:41Z")

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Hi, i am using https through cloudflare. And i have created a form + landing page on mautic. The url is https://mka.smartlaunch.pt/fuckup-nights-sign-up It works on desktop, but it does not load on ipad or iphone. …

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## [Condition contact field](https://forum.mautic.org/t/condition-contact-field/5370)

<div class="topic-metadata">

**Author:** [@marzio](https://forum.mautic.org/u/marzio)\
**Replies:** 1\
**Last updated:** [September 17, 2016, 6:58am UTC](https://forum.mautic.org/t/condition-contact-field/5370 "2016-09-17T06:58:05Z")

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Hi can, please somebody tell me how the “like” operator function in the condition contact field. For example i entered tennis shoes. it the contact will have “tennis red shoes” or “shoes tennis red” will it tr…

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## [Are Point Actions bugged?](https://forum.mautic.org/t/are-point-actions-bugged/5366)

<div class="topic-metadata">

**Author:** [@jwrobbs](https://forum.mautic.org/u/jwrobbs)\
**Replies:** 2\
**Last updated:** [September 16, 2016, 2:20pm UTC](https://forum.mautic.org/t/are-point-actions-bugged/5366 "2016-09-16T14:20:27Z")

</div>

I can’t get Point Actions to do anything. I have 2 Point Actions created and published. Add points when email is sent. Add points when email is opened. I created a test contact (with 1 of my emails). I s…

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## [Are cron jobs needed?](https://forum.mautic.org/t/are-cron-jobs-needed/5365)

<div class="topic-metadata">

**Author:** [@jwrobbs](https://forum.mautic.org/u/jwrobbs)\
**Replies:** 3\
**Last updated:** [September 16, 2016, 1:36pm UTC](https://forum.mautic.org/t/are-cron-jobs-needed/5365 "2016-09-16T13:36:46Z")

</div>

My install has a couple issues and troubleshooting hasn’t gotten me anywhere. So I’m starting over and double checking every assumption I have. Does Mautic need cron jobs to function? Situation A: If I don’t ev…

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## [Error after importing leads](https://forum.mautic.org/t/error-after-importing-leads/1645)

<div class="topic-metadata">

**Author:** [@Nickske157](https://forum.mautic.org/u/Nickske157)\
**Replies:** 5\
**Last updated:** [September 16, 2016, 3:08am UTC](https://forum.mautic.org/t/error-after-importing-leads/1645 "2016-09-16T03:08:36Z")

</div>

Dear Support, I uploaded succesfully all my leads, I could see them once, but now i get following error: \[2015-03-10 23:51:14\] mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALTypesConversionException: “Could n…

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## [My Campaign does not schedule emails](https://forum.mautic.org/t/my-campaign-does-not-schedule-emails/4704)

<div class="topic-metadata">

**Author:** [@Andrea](https://forum.mautic.org/u/Andrea)\
**Replies:** 13\
**Last updated:** [September 15, 2016, 6:28pm UTC](https://forum.mautic.org/t/my-campaign-does-not-schedule-emails/4704 "2016-09-15T18:28:56Z")

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Hi Mautic people, I am writing because I do not understand if I’ve done something wrong configuring my campaign or if there is something broken with my cron jobs because I am not able to send email nor to see the progr…

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## [Testing Config?](https://forum.mautic.org/t/testing-config/5320)

<div class="topic-metadata">

**Author:** [@coh998](https://forum.mautic.org/u/coh998)\
**Replies:** 5\
**Last updated:** [September 15, 2016, 5:41pm UTC](https://forum.mautic.org/t/testing-config/5320 "2016-09-15T17:41:09Z")

</div>

Is there a way to test Mautic’s various configurations and functions without actually sending to a big segment? Is there a way to fake a big segment with thousands of contacts, and to run tests against that segment witho…

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