# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=64 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 65 --- ## [Capturing leads based on IP?](https://forum.mautic.org/t/capturing-leads-based-on-ip/4989)
**Author:** [@johannesd83](https://forum.mautic.org/u/johannesd83)\ **Replies:** 2\ **Last updated:** [August 23, 2016, 2:04pm UTC](https://forum.mautic.org/t/capturing-leads-based-on-ip/4989 "2016-08-23T14:04:13Z")
Hey there, so I know Mautic has the ability to map an IP to a lead in the database. What I’m wondering is - what if a customer comes to our website (online for example) but doesn’t leave an email. Can Mautic still r… --- ## [Authorizing joomla gets error 500](https://forum.mautic.org/t/authorizing-joomla-gets-error-500/5012)
**Author:** [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\ **Replies:** 2\ **Last updated:** [August 23, 2016, 1:54pm UTC](https://forum.mautic.org/t/authorizing-joomla-gets-error-500/5012 "2016-08-23T13:54:16Z")
After i authorized the mautic plugin it led to this page with the error 500 msg. This was the link it went to: http://vetece.com/administrator/?state=355e5f8031ac7447bb527f542079f6b6&code=ZmFlN2IyYzMwNjRmZGRkM2RhM2M… --- ## [Mautic Issues Please Help](https://forum.mautic.org/t/mautic-issues-please-help/4992)
**Author:** [@stanlo01](https://forum.mautic.org/u/stanlo01)\ **Replies:** 2\ **Last updated:** [August 22, 2016, 9:58am UTC](https://forum.mautic.org/t/mautic-issues-please-help/4992 "2016-08-22T09:58:31Z")
Hello Caleb Please I need your assistance. Am trying to install Mautic on my server an am having issues. The goal is to use Mautic with Amazon SES for sending bulk emails. Here is the site http://codeupset.co… --- ## [Setup and Upgrade Issues](https://forum.mautic.org/t/setup-and-upgrade-issues/4982)
**Author:** [@balkee](https://forum.mautic.org/u/balkee)\ **Replies:** 1\ **Last updated:** [August 19, 2016, 6:04pm UTC](https://forum.mautic.org/t/setup-and-upgrade-issues/4982 "2016-08-19T18:04:21Z")
I’ve seen a lot of desperate posts where sites have run into an issue after an upgrade. You’re running and managing a system on your own and should try to employ a few basic techniques. There are a lot of parts that dep… --- ## [Salesforce Plugin](https://forum.mautic.org/t/salesforce-plugin/4981)
**Author:** [@Lucas\_Allen](https://forum.mautic.org/u/Lucas_Allen)\ **Replies:** 2\ **Last updated:** [August 19, 2016, 5:19pm UTC](https://forum.mautic.org/t/salesforce-plugin/4981 "2016-08-19T17:19:08Z")
Hi all, I am new here, we just installed Mautic on AWS and have enabled a few plugins. We are having trouble understanding how the integrations work in practice. ie How do I pull contacts in from salesforce? how… --- ## [Export?](https://forum.mautic.org/t/export/4940)
**Author:** [@loanatik](https://forum.mautic.org/u/loanatik)\ **Replies:** 2\ **Last updated:** [August 19, 2016, 3:44am UTC](https://forum.mautic.org/t/export/4940 "2016-08-19T03:44:31Z")
If I create a segment, is there any way to dump that segment out to a csv file? --- ## [Add email in list if check box checked.](https://forum.mautic.org/t/add-email-in-list-if-check-box-checked/4951)
**Author:** [@raman92](https://forum.mautic.org/u/raman92)\ **Replies:** 1\ **Last updated:** [August 18, 2016, 5:02pm UTC](https://forum.mautic.org/t/add-email-in-list-if-check-box-checked/4951 "2016-08-18T17:02:18Z")
I need some important information. I have subscribe to my blog checkbox(along-with name and email) in my forms. I want to add persons’ email in a list called “newsletter” when ever he/she submits form with “subscribe to … --- ## [Is this you?](https://forum.mautic.org/t/is-this-you/4938)
**Author:** [@BradGriffin](https://forum.mautic.org/u/BradGriffin)\ **Replies:** 2\ **Last updated:** [August 18, 2016, 1:47am UTC](https://forum.mautic.org/t/is-this-you/4938 "2016-08-18T01:47:26Z")
Is this you? https://www.hireawiz.com/ --- ## [Imported Lists Question](https://forum.mautic.org/t/imported-lists-question/4935)
**Author:** [@eurogroup](https://forum.mautic.org/u/eurogroup)\ **Replies:** 1\ **Last updated:** [August 17, 2016, 1:41pm UTC](https://forum.mautic.org/t/imported-lists-question/4935 "2016-08-17T13:41:35Z")
Hi, When I import a new list I notice an option to map the Do Not Contact field. My question is what is the setting for this field when importing a CSV? 1 = Do Not Contact? --- ## [Full Mautic Server Configuration](https://forum.mautic.org/t/full-mautic-server-configuration/4926)
**Author:** [@Tony\_Gavin](https://forum.mautic.org/u/Tony_Gavin)\ **Replies:** 3\ **Last updated:** [August 17, 2016, 10:34am UTC](https://forum.mautic.org/t/full-mautic-server-configuration/4926 "2016-08-17T10:34:10Z")
Is there a page anywhere which sets out the full requirements for Mautic server configuration? The basic requirements are clearly set out and certainly Mautic runs a basic test on server environment during installation. … --- ## [Tool](https://forum.mautic.org/t/tool/4922)
**Author:** [@HaydenR](https://forum.mautic.org/u/HaydenR)\ **Replies:** 3\ **Last updated:** [August 16, 2016, 5:46pm UTC](https://forum.mautic.org/t/tool/4922 "2016-08-16T17:46:53Z")
Hi can you send a link to the tool? I would like to test please. Best Hayden. --- ## [Template Cloner](https://forum.mautic.org/t/template-cloner/4919)
**Author:** [@BobbyP](https://forum.mautic.org/u/BobbyP)\ **Replies:** 1\ **Last updated:** [August 16, 2016, 12:02pm UTC](https://forum.mautic.org/t/template-cloner/4919 "2016-08-16T12:02:50Z")
If you are cloning templates i build a small program that will do just that - it creates a clone of Oxygen and replaces your custom name and it is ready to upload and modify inside Mautic. PM if You need it. --- ## [Update option not showing up](https://forum.mautic.org/t/update-option-not-showing-up/4901)
**Author:** [@tiagosimoes](https://forum.mautic.org/u/tiagosimoes)\ **Replies:** 1\ **Last updated:** [August 15, 2016, 10:57am UTC](https://forum.mautic.org/t/update-option-not-showing-up/4901 "2016-08-15T10:57:30Z")
Hi Guys! I have Mautic 1.4.1 installed in my server, but i can not see the uptate option for the 2.1 version in my notifications. I already log out and login again and the notification do not show. I also tried to … --- ## [Image as asset](https://forum.mautic.org/t/image-as-asset/4791)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 5\ **Last updated:** [August 15, 2016, 6:23am UTC](https://forum.mautic.org/t/image-as-asset/4791 "2016-08-15T06:23:55Z")
Hi, is there a way to access an image (as an asset) to display and embed instead of download (the standard asset link)? --- ## [Setup IMAP](https://forum.mautic.org/t/setup-imap/4887)
**Author:** [@ceazer](https://forum.mautic.org/u/ceazer)\ **Replies:** 1\ **Last updated:** [August 14, 2016, 6:48am UTC](https://forum.mautic.org/t/setup-imap/4887 "2016-08-14T06:48:31Z")
Can anyone help me on how to setup IMAP for Monitored Inbox Settings ? --- ## [Mautic Improvements](https://forum.mautic.org/t/mautic-improvements/4868)
**Author:** [@dbhurley](https://forum.mautic.org/u/dbhurley)\ **Replies:** 4\ **Last updated:** [August 13, 2016, 12:55am UTC](https://forum.mautic.org/t/mautic-improvements/4868 "2016-08-13T00:55:32Z")
Hi Alexb, Due to the inflammatory nature of your post and the extreme sarcasm with which you treated the community responses your previous conversation was removed from the site. I am glad to speak with you in … --- ## [What's your opinion on this?](https://forum.mautic.org/t/whats-your-opinion-on-this/4870)
**Author:** [@marzio](https://forum.mautic.org/u/marzio)\ **Replies:** 1\ **Last updated:** [August 12, 2016, 12:52pm UTC](https://forum.mautic.org/t/whats-your-opinion-on-this/4870 "2016-08-12T12:52:16Z")
@MxyzptlkFishStix you are very active in the Mautic community, could you please tell me your thoughts about this? https://www.mautic.org/community/index.php/5232-campaign-emails-are-not-sent Also, if you have a free… --- ## [Do Not Contact](https://forum.mautic.org/t/do-not-contact/4828)
**Author:** [@eurogroup](https://forum.mautic.org/u/eurogroup)\ **Replies:** 5\ **Last updated:** [August 12, 2016, 7:26am UTC](https://forum.mautic.org/t/do-not-contact/4828 "2016-08-12T07:26:32Z")
Hi, Is there a quick way to identify which contacts have been flagged as do not contact? I would guess with 200K contacts this would beed to be done on the datase direct however I have looked in the database and can… --- ## [Dialer...](https://forum.mautic.org/t/dialer/4852)
**Author:** [@loanatik](https://forum.mautic.org/u/loanatik)\ **Replies:** 4\ **Last updated:** [August 12, 2016, 5:59am UTC](https://forum.mautic.org/t/dialer/4852 "2016-08-12T05:59:57Z")
I’d like to add some basic telephony features into mautic. My plan is to integrate with Asterick/ViciDial. I thought I might be able to start by adding some very basic functionality into the form builder. The same way… --- ## [Re-enabling do not contact doesn't work](https://forum.mautic.org/t/re-enabling-do-not-contact-doesnt-work/4830)
**Author:** [@marzio](https://forum.mautic.org/u/marzio)\ **Replies:** 1\ **Last updated:** [August 10, 2016, 2:57pm UTC](https://forum.mautic.org/t/re-enabling-do-not-contact-doesnt-work/4830 "2016-08-10T14:57:18Z")
I’m on hosted mautic so the installation is clean. I set a contact as Do not contact, then entered the contact details, clicked to re-enable contact, the task never completes and the wheel spins forever. --- ## [Correct Use of Analytics Tag](https://forum.mautic.org/t/correct-use-of-analytics-tag/4811)
**Author:** [@eurogroup](https://forum.mautic.org/u/eurogroup)\ **Replies:** 2\ **Last updated:** [August 10, 2016, 2:01pm UTC](https://forum.mautic.org/t/correct-use-of-analytics-tag/4811 "2016-08-10T14:01:22Z")
Hi, I have Mautic running on a local server with a generic FQDN ie mautic.domain.com ie A:Record points to our Gateway. The system will be used to run marketing campiagns for www.ourdomain.com which operates a Goog… --- ## [Campaign Order of Operations](https://forum.mautic.org/t/campaign-order-of-operations/4825)
**Author:** [@loanatik](https://forum.mautic.org/u/loanatik)\ **Replies:** 1\ **Last updated:** [August 10, 2016, 10:13am UTC](https://forum.mautic.org/t/campaign-order-of-operations/4825 "2016-08-10T10:13:50Z")
How do we represent the follow two segments: (position = MLO or tag includes MLO) and state = AZ vs. position = MLO or (tag includes MLO and state = AZ) --- ## [Zendesk Integration](https://forum.mautic.org/t/zendesk-integration/4272)
**Author:** [@nickwild](https://forum.mautic.org/u/nickwild)\ **Replies:** 4\ **Last updated:** [August 8, 2016, 12:03am UTC](https://forum.mautic.org/t/zendesk-integration/4272 "2016-08-08T00:03:33Z")
Hi everybody, Zendesk is listed as being integrateable without a third party plugin, but I can’t find any reference as to how to connect. Can somebody point me in the right direction I want to pull Zendesk details i… --- ## [Campaign Email Problem](https://forum.mautic.org/t/campaign-email-problem/4772)
**Author:** [@venkatesham](https://forum.mautic.org/u/venkatesham)\ **Replies:** 2\ **Last updated:** [August 7, 2016, 10:35am UTC](https://forum.mautic.org/t/campaign-email-problem/4772 "2016-08-07T10:35:16Z")
Hi, We have created the campaign and we are having problem sending email to the visitors who visits and fill’s up the form and submits. I am able to see the send message in AMAZON SES and i am able to see the c… --- ## [Mautic Expert](https://forum.mautic.org/t/mautic-expert/4763)
**Author:** [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Replies:** 8\ **Last updated:** [August 6, 2016, 4:51am UTC](https://forum.mautic.org/t/mautic-expert/4763 "2016-08-06T04:51:51Z")
Hello @loanatik what are you looking for I have helped many companies set up Mautic in differents parts of the world and also offer the onboarding process to understand the Mautic system. Here is my email jninhilari… --- ## [I'm making training videos, what do you want to know about Mautic?](https://forum.mautic.org/t/im-making-training-videos-what-do-you-want-to-know-about-mautic/4727)
**Author:** [@Adam](https://forum.mautic.org/u/Adam)\ **Replies:** 7\ **Last updated:** [August 5, 2016, 8:43pm UTC](https://forum.mautic.org/t/im-making-training-videos-what-do-you-want-to-know-about-mautic/4727 "2016-08-05T20:43:50Z")
Ok so a few months ago I made a few videos on Mautic, and they are currently the most viewed mautic videos on youtube. That was version 1.4 and I am about to spend 12 hours making videos on version 2. So my question to y… --- ## [Editor Causing Timeouts](https://forum.mautic.org/t/editor-causing-timeouts/4741)
**Author:** [@eurogroup](https://forum.mautic.org/u/eurogroup)\ **Replies:** 4\ **Last updated:** [August 5, 2016, 9:41am UTC](https://forum.mautic.org/t/editor-causing-timeouts/4741 "2016-08-05T09:41:00Z")
I have created a perfectly good theme and have tested the mail.html.twig at emailonacid and passed every test. As soon as my theme is loaded into Mautic. First it is not recognised and with the correct HTML markup. If i … --- ## [Great tool but..](https://forum.mautic.org/t/great-tool-but/4755)
**Author:** [@netram](https://forum.mautic.org/u/netram)\ **Replies:** 2\ **Last updated:** [August 4, 2016, 10:30pm UTC](https://forum.mautic.org/t/great-tool-but/4755 "2016-08-04T22:30:49Z")
…i have some questions on which is difficult to find an answer: Are segments automatically updated with contacts based on the filter? For example filter is visited URL equals X. All contacts that visited URL X are … --- ## [Great software but...](https://forum.mautic.org/t/great-software-but/4743)
**Author:** [@shaba](https://forum.mautic.org/u/shaba)\ **Replies:** 7\ **Last updated:** [August 4, 2016, 4:50pm UTC](https://forum.mautic.org/t/great-software-but/4743 "2016-08-04T16:50:32Z")
Mautic is a great software but it takes a great deal to learn… it lakes simpilicity in explanation… it would make the general public accept it more heartedly…you know simple steps… first install mautic than upload your c… --- ## [Campaign stacking](https://forum.mautic.org/t/campaign-stacking/4653)
**Author:** [@marzio](https://forum.mautic.org/u/marzio)\ **Replies:** 3\ **Last updated:** [August 3, 2016, 8:08am UTC](https://forum.mautic.org/t/campaign-stacking/4653 "2016-08-03T08:08:44Z")
Lets say i have a campaign that starts with customers contact segments as a source. After a couple of emails my campaign ends and i would like to move contacts to another campaign. I know there’s the “change ca… [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=63) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=65)