# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=69 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 70 --- ## [Action also triggers "non action"](https://forum.mautic.org/t/action-also-triggers-non-action/4346)
**Author:** [@Mack](https://forum.mautic.org/u/Mack)\ **Replies:** 2\ **Last updated:** [June 9, 2016, 10:10am UTC](https://forum.mautic.org/t/action-also-triggers-non-action/4346 "2016-06-09T10:10:25Z")
I have a campaign with an "open email " action that adds points and does some other stuff. Connected to the red bulb is an action that triggers a followup email if no action (email not opened) occurs after a certain peri… --- ## [Assigning new contact to user](https://forum.mautic.org/t/assigning-new-contact-to-user/4336)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 2\ **Last updated:** [June 8, 2016, 7:07pm UTC](https://forum.mautic.org/t/assigning-new-contact-to-user/4336 "2016-06-08T19:07:03Z")
Is there another way - besides sending an email - to inform a mautic user about a new assigned contact? --- ## [Cannot edit leads](https://forum.mautic.org/t/cannot-edit-leads/1675)
**Author:** [@Nickske157](https://forum.mautic.org/u/Nickske157)\ **Replies:** 6\ **Last updated:** [July 5, 2016, 6:27pm UTC](https://forum.mautic.org/t/cannot-edit-leads/1675 "2016-07-05T18:27:43Z")
Dear Team, Since couple of days, I am unable to edit leads. When I click on the edit button, the loading bar stays loading, but the edit screen does not open. There are no errors in the log. Please help … --- ## [about Social login feature in the form](https://forum.mautic.org/t/about-social-login-feature-in-the-form/4331)
**Author:** [@knishikawa](https://forum.mautic.org/u/knishikawa)\ **Replies:** 1\ **Last updated:** [June 8, 2016, 1:55am UTC](https://forum.mautic.org/t/about-social-login-feature-in-the-form/4331 "2016-06-08T01:55:54Z")
enabled Twitter Plugin. add fileds in form add Social login add Text filed → Matching contact field : Social Twitter Send button is displayed now. A twitter user name want to be added to the text field aut… --- ## [Needs a feedback from mautic](https://forum.mautic.org/t/needs-a-feedback-from-mautic/4326)
**Author:** [@Noris](https://forum.mautic.org/u/Noris)\ **Replies:** 1\ **Last updated:** [June 7, 2016, 3:04pm UTC](https://forum.mautic.org/t/needs-a-feedback-from-mautic/4326 "2016-06-07T15:04:47Z")
Hi, i send request via form on your website and i didn’t get any reply from last 2 weeks. i need info about agency plan what’s best way to get in contact with you? thanks daniele --- ## [Updated to version 1,4.1 and now the "Channels" tab does not work](https://forum.mautic.org/t/updated-to-version-1-4-1-and-now-the-channels-tab-does-not-work/4313)
**Author:** [@josue2902](https://forum.mautic.org/u/josue2902)\ **Replies:** 2\ **Last updated:** [June 7, 2016, 2:34pm UTC](https://forum.mautic.org/t/updated-to-version-1-4-1-and-now-the-channels-tab-does-not-work/4313 "2016-06-07T14:34:55Z")
Hello! Updated to version 1,4.1 and now the “Channels” tab does not work. And all the servants my emails are gone. Help me please. Wait! Thank you very much! At. --- ## [How to enable social media integrations](https://forum.mautic.org/t/how-to-enable-social-media-integrations/4311)
**Author:** [@Apurva\_Mathur](https://forum.mautic.org/u/Apurva_Mathur)\ **Replies:** 2\ **Last updated:** [June 7, 2016, 4:00am UTC](https://forum.mautic.org/t/how-to-enable-social-media-integrations/4311 "2016-06-07T04:00:03Z")
I am new to mautic. Can anyone please help me how to enable social media integrations. --- ## [Just made a simple install shell script for Cloud9](https://forum.mautic.org/t/just-made-a-simple-install-shell-script-for-cloud9/4315)
**Author:** [@katzueno](https://forum.mautic.org/u/katzueno)\ **Replies:** 1\ **Last updated:** [June 6, 2016, 11:04pm UTC](https://forum.mautic.org/t/just-made-a-simple-install-shell-script-for-cloud9/4315 "2016-06-06T23:04:00Z")
Hi, Recently, we’ve launched the Mautic Meetup in Nagoya, Japan. But I started get lazy to deploy multiple Mautic environment every month. So I made a Mautic installation shell script for Cloud9 to save some … --- ## [Can user added to lead list based on his selection](https://forum.mautic.org/t/can-user-added-to-lead-list-based-on-his-selection/4074)
**Author:** [@sowkatali](https://forum.mautic.org/u/sowkatali)\ **Replies:** 1\ **Last updated:** [June 3, 2016, 12:56pm UTC](https://forum.mautic.org/t/can-user-added-to-lead-list-based-on-his-selection/4074 "2016-06-03T12:56:48Z")
If User selects check boxes on landing page, will he added to particular lead list based on his selection After submitting the form --- ## [PURL Module](https://forum.mautic.org/t/purl-module/4072)
**Author:** [@somechrisguy](https://forum.mautic.org/u/somechrisguy)\ **Replies:** 1\ **Last updated:** [June 3, 2016, 7:40am UTC](https://forum.mautic.org/t/purl-module/4072 "2016-06-03T07:40:51Z")
VLN104, I was reading that you were working on a PURL module for mautic. This is something I need badly just now- my company can not use Mautic without this feature, and I much prefer the development enviroment to the li… --- ## [Who can create one normal and clear manual for folder permissions of mautic app?](https://forum.mautic.org/t/who-can-create-one-normal-and-clear-manual-for-folder-permissions-of-mautic-app/4063)
**Author:** [@valentyn-md](https://forum.mautic.org/u/valentyn-md)\ **Replies:** 2\ **Last updated:** [June 2, 2016, 12:06pm UTC](https://forum.mautic.org/t/who-can-create-one-normal-and-clear-manual-for-folder-permissions-of-mautic-app/4063 "2016-06-02T12:06:55Z")
Who can create one normal and clear manual for folder permissions of mautic app? Just one acrticle where fully described permissions and owners that should be configured. --- ## [Sort out all last active 60days](https://forum.mautic.org/t/sort-out-all-last-active-60days/3679)
**Author:** [@martinstrom](https://forum.mautic.org/u/martinstrom)\ **Replies:** 4\ **Last updated:** [June 1, 2016, 11:29am UTC](https://forum.mautic.org/t/sort-out-all-last-active-60days/3679 "2016-06-01T11:29:55Z")
Hi, Is there a way to make a filter in a leads list to sort out leads that have not been active in like 60 days? I want to make like a bucket list for those leads, I found a filter “date last active” but I can only s… --- ## [duplicate campaigns across installs](https://forum.mautic.org/t/duplicate-campaigns-across-installs/2912)
**Author:** [@xstax](https://forum.mautic.org/u/xstax)\ **Replies:** 5\ **Last updated:** [June 1, 2016, 9:09am UTC](https://forum.mautic.org/t/duplicate-campaigns-across-installs/2912 "2016-06-01T09:09:42Z")
I would like to have multiple mautic installations and install the same campaigns on each one. Does anyone have any ideas of a workaround to make this work? --- ## [How to prevent certain fields from being overwritten?](https://forum.mautic.org/t/how-to-prevent-certain-fields-from-being-overwritten/4044)
**Author:** [@startfinance](https://forum.mautic.org/u/startfinance)\ **Replies:** 1\ **Last updated:** [May 31, 2016, 10:47pm UTC](https://forum.mautic.org/t/how-to-prevent-certain-fields-from-being-overwritten/4044 "2016-05-31T22:47:22Z")
Hi everyone, Does anyone know of a way to lock certain fields and NOT be overwritten if a lead submits a form for a second time? Let’s say I have a field “source campaign” and I record it as a hidden field on the co… --- ## [Campaign Problem](https://forum.mautic.org/t/campaign-problem/3954)
**Author:** [@venkatesham](https://forum.mautic.org/u/venkatesham)\ **Replies:** 2\ **Last updated:** [May 31, 2016, 8:50pm UTC](https://forum.mautic.org/t/campaign-problem/3954 "2016-05-31T20:50:46Z")
Hi, I installed Mautic on my own server and when I create a campaign and use the Campaign Builder, it does not save changes This is the Current Log Error i found in the Mautic: \[2016-05-24 06:58:10\] mautic… --- ## [What version of esotalk does the mautic forum use?](https://forum.mautic.org/t/what-version-of-esotalk-does-the-mautic-forum-use/4278)
**Author:** [@Diginative](https://forum.mautic.org/u/Diginative)\ **Replies:** 2\ **Last updated:** [May 30, 2016, 7:33am UTC](https://forum.mautic.org/t/what-version-of-esotalk-does-the-mautic-forum-use/4278 "2016-05-30T07:33:11Z")
Hi, I wanted to know what version of esotalk the mautic forum uses and if the theme is customized. --- ## [Mailchimp Posible Problem find](https://forum.mautic.org/t/mailchimp-posible-problem-find/4031)
**Author:** [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Replies:** 1\ **Last updated:** [May 30, 2016, 1:23am UTC](https://forum.mautic.org/t/mailchimp-posible-problem-find/4031 "2016-05-30T01:23:37Z")
Hi, guys, I was testing the Mailchimp integration and I find that is you disable the two options Enable double opt in and Send welcome email NOT push is made. But is you enable Send the welcome email the lead will… --- ## [help](https://forum.mautic.org/t/help/4019)
**Author:** [@chrismoulvi](https://forum.mautic.org/u/chrismoulvi)\ **Replies:** 1\ **Last updated:** [May 28, 2016, 5:28pm UTC](https://forum.mautic.org/t/help/4019 "2016-05-28T17:28:18Z")
Hi dbhurley, wow fantasic software design & features anyways my question is i have got leads in the sysem how can i send emails to them all? and design html/non html template? I want to use this like a email ma… --- ## [\#Inbound Channel Aviable in Mautic/Slack](https://forum.mautic.org/t/inbound-channel-aviable-in-mautic-slack/4005)
**Author:** [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Replies:** 1\ **Last updated:** [May 27, 2016, 2:53pm UTC](https://forum.mautic.org/t/inbound-channel-aviable-in-mautic-slack/4005 "2016-05-27T14:53:37Z")
Hi, guys, there is a new channel available in the slack account https://mautic.slack.com/ so join and lets share tips and discuss how to use Mautic for the REAL purpose of the forum and other slack channel are very Tech… --- ## [how to track payment have done or not ?](https://forum.mautic.org/t/how-to-track-payment-have-done-or-not/4001)
**Author:** [@saurabh](https://forum.mautic.org/u/saurabh)\ **Replies:** 1\ **Last updated:** [May 27, 2016, 5:43am UTC](https://forum.mautic.org/t/how-to-track-payment-have-done-or-not/4001 "2016-05-27T05:43:42Z")
hello mautic team first of all, you guys have done great work. mautic is a great marketing tool. my problem is that… I have created three campaigns in which lead tracks down from registration to payment page.… --- ## [Points manage triggers](https://forum.mautic.org/t/points-manage-triggers/3989)
**Author:** [@quangtv](https://forum.mautic.org/u/quangtv)\ **Replies:** 3\ **Last updated:** [May 27, 2016, 12:38am UTC](https://forum.mautic.org/t/points-manage-triggers/3989 "2016-05-27T00:38:54Z")
Hi all In Points =\> manage triggers. I set up 2 trigger 1/ Minium point 80 =\> send mail A 2/ Minium point 100 =\> send mail B When lead reach 80 point (from submit form, open mail)=\> Mautic send mail A =\> perfe… --- ## [Are anonymous leads deleted?](https://forum.mautic.org/t/are-anonymous-leads-deleted/3997)
**Author:** [@forex4noobs](https://forum.mautic.org/u/forex4noobs)\ **Replies:** 1\ **Last updated:** [May 26, 2016, 2:23pm UTC](https://forum.mautic.org/t/are-anonymous-leads-deleted/3997 "2016-05-26T14:23:18Z")
I am curious if anonymous leads who are not identified in X days are deleted? Otherwise my datbase is going to have 1,000,000 entries in a month or so. --- ## [Is Mautic.com down](https://forum.mautic.org/t/is-mautic-com-down/3992)
**Author:** [@GrahamW](https://forum.mautic.org/u/GrahamW)\ **Replies:** 1\ **Last updated:** [May 26, 2016, 10:51am UTC](https://forum.mautic.org/t/is-mautic-com-down/3992 "2016-05-26T10:51:16Z")
Hi Guys, is mautic.com down, any idea of when it might be back up . Saw there was a merger going on? There will still be a hosted version though right?? cheers and looking forward to becoming part of the community… --- ## [Some questions before I get started.](https://forum.mautic.org/t/some-questions-before-i-get-started/3988)
**Author:** [@Vesp](https://forum.mautic.org/u/Vesp)\ **Replies:** 2\ **Last updated:** [May 26, 2016, 8:24am UTC](https://forum.mautic.org/t/some-questions-before-i-get-started/3988 "2016-05-26T08:24:48Z")
Hi, I am building an online marketplace and I’d like to make some landing pages for getting new sellers to join. Something a lot like this: http://www.bonanza.com/ebay\_alternative I want it to be on my URL, so like m… --- ## [Mautic using NOT in the cloud!](https://forum.mautic.org/t/mautic-using-not-in-the-cloud/3956)
**Author:** [@matt\_spank](https://forum.mautic.org/u/matt_spank)\ **Replies:** 5\ **Last updated:** [May 25, 2016, 2:51pm UTC](https://forum.mautic.org/t/mautic-using-not-in-the-cloud/3956 "2016-05-25T14:51:29Z")
Hi! We run Mautic as installation on our server in Germany. How will this be supported for the future? We can´t run Mautic in the cloud, if there is not European/German Cloud solution available because of German la… --- ## [prestashop plugin](https://forum.mautic.org/t/prestashop-plugin/3975)
**Author:** [@Stopa](https://forum.mautic.org/u/Stopa)\ **Replies:** 2\ **Last updated:** [May 25, 2016, 8:56am UTC](https://forum.mautic.org/t/prestashop-plugin/3975 "2016-05-25T08:56:50Z")
Hello, Yesterday we bought Mautic Prestashop Plugin. After buy I noticed that this plugin is designed for PS 1.6. I\`m not very familiar with PHP but I installed this plugin on PS 1.5.2. There was some problems with PHP… --- ## [Email with weather forecast](https://forum.mautic.org/t/email-with-weather-forecast/3969)
**Author:** [@PLIDS](https://forum.mautic.org/u/PLIDS)\ **Replies:** 2\ **Last updated:** [May 25, 2016, 7:09am UTC](https://forum.mautic.org/t/email-with-weather-forecast/3969 "2016-05-25T07:09:15Z")
We have a campaign where we want to send an email with a latest plain text weather forecast (plain text to avoid spam issues). After checking all Mautic documentation and forums our current understanding is that there is… --- ## [Securing access to mautic](https://forum.mautic.org/t/securing-access-to-mautic/3951)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 2\ **Last updated:** [May 24, 2016, 8:51pm UTC](https://forum.mautic.org/t/securing-access-to-mautic/3951 "2016-05-24T20:51:13Z")
Given the fact, that Mautic usually will contain most sensitive data of a company - what good practices do you apply to secure the data and access to it? E.g. is there something like a 2 factor authentication in the ro… --- ## [Bulk Edit Contacts](https://forum.mautic.org/t/bulk-edit-contacts/3960)
**Author:** [@auroralbs](https://forum.mautic.org/u/auroralbs)\ **Replies:** 2\ **Last updated:** [May 24, 2016, 8:16pm UTC](https://forum.mautic.org/t/bulk-edit-contacts/3960 "2016-05-24T20:16:32Z")
HI, I have just imported a mailing list into Mautic and would like to bulk exclude a number of email accounts ie gov.uk for eample from all email campaigns. In the contact under points I see in Red a “Do Not Contact… --- ## [\[NEW\] Video on how to setup an autoresponder sequence](https://forum.mautic.org/t/new-video-on-how-to-setup-an-autoresponder-sequence/3972)
**Author:** [@Adam](https://forum.mautic.org/u/Adam)\ **Replies:** 1\ **Last updated:** [May 24, 2016, 6:57pm UTC](https://forum.mautic.org/t/new-video-on-how-to-setup-an-autoresponder-sequence/3972 "2016-05-24T18:57:10Z")
As promised, here is another video for you guys that will walk you though setting up a typical autoresponder sequence using the campaign builder. https://www.youtube.com/watch?v=GZco4H5BF10 [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=68) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=70)