# General Discussion **URL:** https://forum.mautic.org/c/general-discussion/6.md?page=71 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 72 --- ## [Identify anonymous leads](https://forum.mautic.org/t/identify-anonymous-leads/3673)
**Author:** [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Replies:** 1\ **Last updated:** [May 8, 2016, 6:37pm UTC](https://forum.mautic.org/t/identify-anonymous-leads/3673 "2016-05-08T18:37:10Z")
Hi guys is possible to identify from what company the anonymous lead are coming? --- ## [upgrade to paid Cronfig](https://forum.mautic.org/t/upgrade-to-paid-cronfig/3661)
**Author:** [@xstax](https://forum.mautic.org/u/xstax)\ **Replies:** 3\ **Last updated:** [May 6, 2016, 6:45am UTC](https://forum.mautic.org/t/upgrade-to-paid-cronfig/3661 "2016-05-06T06:45:53Z")
I signed up for Cronfig – but it limits me to 3 items. Anyway I can upgrade to paid. I would like to setup various installations as well. --- ## [Share awesome examples of real sites using Mautic](https://forum.mautic.org/t/share-awesome-examples-of-real-sites-using-mautic/3654)
**Author:** [@mike\_ferrer](https://forum.mautic.org/u/mike_ferrer)\ **Replies:** 3\ **Last updated:** [May 6, 2016, 12:42am UTC](https://forum.mautic.org/t/share-awesome-examples-of-real-sites-using-mautic/3654 "2016-05-06T00:42:17Z")
Hey guys! I’m super pumped to get my company to start using Mautic. I’m part of the marketing team and so we’re currently closing evaluating it and are ready to start work on it. In fact I just attended a local Meet… --- ## [Campaign not working](https://forum.mautic.org/t/campaign-not-working/3648)
**Author:** [@khacee](https://forum.mautic.org/u/khacee)\ **Replies:** 2\ **Last updated:** [May 5, 2016, 12:19pm UTC](https://forum.mautic.org/t/campaign-not-working/3648 "2016-05-05T12:19:40Z")
Hi, Hi I’m encountering problem with mautic when using the lead list option to send emails, it works but when using the campaign mode to send the email, it doesn’t work. By the way I installed mautic locally in l… --- ## [Charge Customers](https://forum.mautic.org/t/charge-customers/3620)
**Author:** [@catalinse](https://forum.mautic.org/u/catalinse)\ **Replies:** 6\ **Last updated:** [May 3, 2016, 8:19pm UTC](https://forum.mautic.org/t/charge-customers/3620 "2016-05-03T20:19:47Z")
Hello I’m a paid customer at mautic.com and really love the product I want to ask if i’m allowed to install Mautic on my server and charge my customers monthly to access Mautic and to use it? Really appreciate … --- ## [UTF-8 characters](https://forum.mautic.org/t/utf-8-characters/3643)
**Author:** [@victoria](https://forum.mautic.org/u/victoria)\ **Replies:** 4\ **Last updated:** [May 3, 2016, 8:18pm UTC](https://forum.mautic.org/t/utf-8-characters/3643 "2016-05-03T20:18:55Z")
I try to create a list from a csv list with UTF -8 coding but Mautic doesn’t respect the commas or tildes and Mautic ignored characters . How I can upload the file in order to the contact names appear correctly in Spanis… --- ## [Pixel downloading - how to manage people who opened emails without downloading tracking pixel](https://forum.mautic.org/t/pixel-downloading-how-to-manage-people-who-opened-emails-without-downloading-tracking-pixel/3644)
**Author:** [@Ciara](https://forum.mautic.org/u/Ciara)\ **Replies:** 1\ **Last updated:** [May 3, 2016, 2:55pm UTC](https://forum.mautic.org/t/pixel-downloading-how-to-manage-people-who-opened-emails-without-downloading-tracking-pixel/3644 "2016-05-03T14:55:04Z")
Hi Guys, with the campaigns, the are only being marked as opened once the pixel has been downloaded. This is especially true for B2B using Outlook as Outlook does not automatically download emails. In theory, I could be … --- ## [Having roadblocks in learning mautic](https://forum.mautic.org/t/having-roadblocks-in-learning-mautic/3636)
**Author:** [@samsebas](https://forum.mautic.org/u/samsebas)\ **Replies:** 3\ **Last updated:** [May 2, 2016, 1:33pm UTC](https://forum.mautic.org/t/having-roadblocks-in-learning-mautic/3636 "2016-05-02T13:33:00Z")
Hi I have been trying to install mautic in ipage shared server but it failed. When i contacted siteground and enquired about support for mautic, they mentioned its not possible in shared server and i may need to go… --- ## [What are pro / con to setup email queueing?](https://forum.mautic.org/t/what-are-pro-con-to-setup-email-queueing/3637)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 4\ **Last updated:** [May 2, 2016, 9:13am UTC](https://forum.mautic.org/t/what-are-pro-con-to-setup-email-queueing/3637 "2016-05-02T09:13:36Z")
Having set up Amazon SES via SMTP (because of EU Servers to connect to) I wonder whether I should set up send immediately or queueing up the mails. Are there any best practices? Why would queueing be the better option? --- ## [Mautic and DPD integration](https://forum.mautic.org/t/mautic-and-dpd-integration/3632)
**Author:** [@marzio](https://forum.mautic.org/u/marzio)\ **Replies:** 1\ **Last updated:** [April 30, 2016, 12:57pm UTC](https://forum.mautic.org/t/mautic-and-dpd-integration/3632 "2016-04-30T12:57:51Z")
Hi, i recently discovered Mautic and i would like to use it for my marketing automations. The problem is that to process payments and deliver the product (i mainly sell digital products) i’m using DPD. I know DPD is no… --- ## [Files to ses bounce](https://forum.mautic.org/t/files-to-ses-bounce/3631)
**Author:** [@Macedo](https://forum.mautic.org/u/Macedo)\ **Replies:** 3\ **Last updated:** [April 30, 2016, 1:10am UTC](https://forum.mautic.org/t/files-to-ses-bounce/3631 "2016-04-30T01:10:46Z")
Hi Michaelbdana, You mentioned about two files to ses bounce . Could you send them to me? Thank you. --- ## [Merge today and manual Merge Tag](https://forum.mautic.org/t/merge-today-and-manual-merge-tag/3629)
**Author:** [@landhanoitour](https://forum.mautic.org/u/landhanoitour)\ **Replies:** 1\ **Last updated:** [April 29, 2016, 10:40pm UTC](https://forum.mautic.org/t/merge-today-and-manual-merge-tag/3629 "2016-04-29T22:40:28Z")
Hello Can I send email with ({today}) and Mautic can insert today in email (exam: 30 Apr 16) sometime I need more tag: time, day, month, year manual Merge Tag ( exam: ({firstname}) = |firstname| ) --- ## [zapier integration](https://forum.mautic.org/t/zapier-integration/3593)
**Author:** [@pschrammel](https://forum.mautic.org/u/pschrammel)\ **Replies:** 6\ **Last updated:** [April 28, 2016, 4:34am UTC](https://forum.mautic.org/t/zapier-integration/3593 "2016-04-28T04:34:19Z")
Hi, sorry to bother you in a private conversation. I want to integrate mautic with zapier and the only show stopper is that my apps have to know lead ids as the zapier mautic plugin can’t do searches. You explained alr… --- ## [Funnel View](https://forum.mautic.org/t/funnel-view/2756)
**Author:** [@Saulo\_Medeiros](https://forum.mautic.org/u/Saulo_Medeiros)\ **Replies:** 5\ **Last updated:** [April 27, 2016, 6:40am UTC](https://forum.mautic.org/t/funnel-view/2756 "2016-04-27T06:40:31Z")
Hi guys, I’m new here. First I want to say I’m impressed with the Mautic. I am a heavy user of Hubspot and other automation softwares and so far found in MAUTIC everything I need to run basic and intermediate level pro… --- ## [Anonymous lead info](https://forum.mautic.org/t/anonymous-lead-info/3599)
**Author:** [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Replies:** 1\ **Last updated:** [April 26, 2016, 12:07pm UTC](https://forum.mautic.org/t/anonymous-lead-info/3599 "2016-04-26T12:07:03Z")
Hi, guys, i wonder is Mautic have the capacity to track an anonymous IP associate with a company. Sample: IP 190.240.0.1 belong to the Company ABC. Why wanna do this simple that is a lead that direct fill a form s… --- ## [Hotmail Tech Support Number 1-888-828-9857](https://forum.mautic.org/t/hotmail-tech-support-number-1-888-828-9857/3578)
**Author:** [@fgiettech](https://forum.mautic.org/u/fgiettech)\ **Replies:** 2\ **Last updated:** [April 25, 2016, 11:52am UTC](https://forum.mautic.org/t/hotmail-tech-support-number-1-888-828-9857/3578 "2016-04-25T11:52:15Z")
Hotmail technical support, Hotmail password recovery1-888-828-9857, Hotmail tech support, Hotmail helpline number, Hotmail help number, recover Hotmail password, support for Hotmail, online support for Hotmail, tech supp… --- ## [Introduction to Marketing Automation Webinar](https://forum.mautic.org/t/introduction-to-marketing-automation-webinar/1517)
**Author:** [@alanhartless](https://forum.mautic.org/u/alanhartless)\ **Replies:** 3\ **Last updated:** [April 23, 2016, 9:54pm UTC](https://forum.mautic.org/t/introduction-to-marketing-automation-webinar/1517 "2016-04-23T21:54:26Z")
We understand that marketing automation can be confusing at times and there can be some uncertainty about the best way to structure a tool like Mautic to improve your business. Now that you have a tool you can afford and… --- ## [Welcome email through campaign (not working)](https://forum.mautic.org/t/welcome-email-through-campaign-not-working/3576)
**Author:** [@benowu](https://forum.mautic.org/u/benowu)\ **Replies:** 2\ **Last updated:** [April 23, 2016, 12:05pm UTC](https://forum.mautic.org/t/welcome-email-through-campaign-not-working/3576 "2016-04-23T12:05:36Z")
Hi, I’m trying to create a basic flow through a campaign. I have created the “test” form only requesting email and name I have created an email called “welcome”. I have set up a campaign that uses the “C… --- ## [Multichannel Campaigns - Email, Push Notifications, In-App or Browser Alerts?](https://forum.mautic.org/t/multichannel-campaigns-email-push-notifications-in-app-or-browser-alerts/3546)
**Author:** [@jens](https://forum.mautic.org/u/jens)\ **Replies:** 2\ **Last updated:** [April 18, 2016, 10:22am UTC](https://forum.mautic.org/t/multichannel-campaigns-email-push-notifications-in-app-or-browser-alerts/3546 "2016-04-18T10:22:52Z")
I would like to automate sending targeted notifications to users via various channels: Emails Mobile App Push Notifications In-App Messages In Browser Alerts Is there a way to do this with mautic? --- ## [Push Notifications in Apps](https://forum.mautic.org/t/push-notifications-in-apps/2302)
**Author:** [@shobhitsinghal624](https://forum.mautic.org/u/shobhitsinghal624)\ **Replies:** 2\ **Last updated:** [April 18, 2016, 10:19am UTC](https://forum.mautic.org/t/push-notifications-in-apps/2302 "2016-04-18T10:19:30Z")
Is there any way to send push notifications to app users. Maybe integrate with an existing platform? --- ## [Cant add leads to lists](https://forum.mautic.org/t/cant-add-leads-to-lists/3543)
**Author:** [@shaharyar](https://forum.mautic.org/u/shaharyar)\ **Replies:** 1\ **Last updated:** [April 18, 2016, 9:27am UTC](https://forum.mautic.org/t/cant-add-leads-to-lists/3543 "2016-04-18T09:27:47Z")
Hello. I have been trying for days to add leads to my smart lists but to no avail. I made a list and put a filter of email =not empty. But when I add emails, nothing gets added to it. It continues to say “No le… --- ## [How to receive Emails in Mautic?](https://forum.mautic.org/t/how-to-receive-emails-in-mautic/3513)
**Author:** [@matt\_spank](https://forum.mautic.org/u/matt_spank)\ **Replies:** 1\ **Last updated:** [April 14, 2016, 11:55am UTC](https://forum.mautic.org/t/how-to-receive-emails-in-mautic/3513 "2016-04-14T11:55:40Z")
How can I receive Emails in Mautic? I want to let my customers send requests to me, and collect them in a list. This list later should be the base for campaigns. Wher are emails stored which come into the syst… --- ## [Hosted Mautic Solution](https://forum.mautic.org/t/hosted-mautic-solution/3510)
**Author:** [@impact](https://forum.mautic.org/u/impact)\ **Replies:** 1\ **Last updated:** [April 14, 2016, 6:41am UTC](https://forum.mautic.org/t/hosted-mautic-solution/3510 "2016-04-14T06:41:43Z")
Hi there, I have just created a hosted Mautic Solution and would assume that there would be some kind of restrictions when it comes to e.g. amount of data collected and also around sending e-mails? I guess it cann… --- ## [Zappier Security Issue](https://forum.mautic.org/t/zappier-security-issue/3486)
**Author:** [@mroberto](https://forum.mautic.org/u/mroberto)\ **Replies:** 4\ **Last updated:** [April 12, 2016, 9:20pm UTC](https://forum.mautic.org/t/zappier-security-issue/3486 "2016-04-12T21:20:17Z")
Hey Zpetterd, I was setting up a new zappier syc with your plugin and looks like something is hardcoded in the plugin cause when I click on get lists from mautic I get somebody else’s. See the image below --- ## [Website..](https://forum.mautic.org/t/website/3498)
**Author:** [@zbabyface](https://forum.mautic.org/u/zbabyface)\ **Replies:** 1\ **Last updated:** [April 12, 2016, 7:22pm UTC](https://forum.mautic.org/t/website/3498 "2016-04-12T19:22:09Z")
What recommendations do you have for the website? I’m still new in Marketo & web development, so would surely love any suggestions you have! --- ## [Selbe Probleme](https://forum.mautic.org/t/selbe-probleme/3492)
**Author:** [@matt\_spank](https://forum.mautic.org/u/matt_spank)\ **Replies:** 2\ **Last updated:** [April 12, 2016, 1:11pm UTC](https://forum.mautic.org/t/selbe-probleme/3492 "2016-04-12T13:11:02Z")
Hi Dirk, Gruß aus Mannheim! Wir haben die selben Probleme mit Mautic in den Kampagnen und noch an anderer Stelle. Wenn du willst kann man sich ja mal kurz zusammen telefonieren. Gruß Mathias --- ## [Send email FROM leads email-address](https://forum.mautic.org/t/send-email-from-leads-email-address/3467)
**Author:** [@brendanm](https://forum.mautic.org/u/brendanm)\ **Replies:** 1\ **Last updated:** [April 10, 2016, 11:03pm UTC](https://forum.mautic.org/t/send-email-from-leads-email-address/3467 "2016-04-10T23:03:45Z")
Is it possible to do the above? When a lead fills in a form, I'd like my staff (users) to receive the email FROM the lead's email address so that they can hit 'reply' in outlook. --- ## [Different bugs](https://forum.mautic.org/t/different-bugs/5214)
**Author:** [@matt\_spank](https://forum.mautic.org/u/matt_spank)\ **Replies:** 1\ **Last updated:** [April 10, 2016, 9:35am UTC](https://forum.mautic.org/t/different-bugs/5214 "2016-04-10T09:35:43Z")
Hi! German language package doesn´t load after upgrade. After sending a form, the lead runs into different leadlists, even only one is set for the one formular trigger. No emails get send by the system. T… --- ## [Error saving any setting](https://forum.mautic.org/t/error-saving-any-setting/3330)
**Author:** [@tginformatica](https://forum.mautic.org/u/tginformatica)\ **Replies:** 3\ **Last updated:** [April 9, 2016, 1:44am UTC](https://forum.mautic.org/t/error-saving-any-setting/3330 "2016-04-09T01:44:46Z")
Error saving any setting , see log below \[2016-01-27 11:43:27\] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionNotFoundHttpException: “Requested URL not found: /mautic/s/config” at /home2/apr… --- ## [Custom Lead View](https://forum.mautic.org/t/custom-lead-view/5188)
**Author:** [@mroberto](https://forum.mautic.org/u/mroberto)\ **Replies:** 1\ **Last updated:** [April 7, 2016, 10:22pm UTC](https://forum.mautic.org/t/custom-lead-view/5188 "2016-04-07T22:22:33Z")
Can we customize the columns that show up on the “Manage Leads” View. Would love to be able to see the lists they are part within that view. [Previous page](https://forum.mautic.org/c/general-discussion/6.md?page=70) [Next page](https://forum.mautic.org/c/general-discussion/6.md?page=72)