# General Discussion

**URL:** https://forum.mautic.org/c/general-discussion/6.md?page=9

[Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md)

**Page:** 10

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## [Installed Mautic using Docker and have issues enabling IMAP-PHP extension for email monitoring](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288)

<div class="topic-metadata">

**Author:** [@gowtham2024](https://forum.mautic.org/u/gowtham2024)\
**Replies:** 12\
**Last updated:** [June 15, 2023, 11:28am UTC](https://forum.mautic.org/t/installed-mautic-using-docker-and-have-issues-enabling-imap-php-extension-for-email-monitoring/28288 "2023-06-15T11:28:39Z")

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Your software My Mautic version is: v2.16.2 Installed Mautic using Docker. Your problem My problem is: I have installed Mautic using Docker and Docker-compose.YML content is listed below for reference version: ‘2’ …

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## [Mautic and Kubernetes K8](https://forum.mautic.org/t/mautic-and-kubernetes-k8/27771)

<div class="topic-metadata">

**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\
**Replies:** 4\
**Last updated:** [June 15, 2023, 8:16am UTC](https://forum.mautic.org/t/mautic-and-kubernetes-k8/27771 "2023-06-15T08:16:35Z")

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Hey team Researching broadly how we can efficiently move alot of our software to scaleable systems. Mautic being on the top of the list now We are running Kubeapps and looking at effectively rebuilding how we manage o…

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## [Marketplace - Custom Repo](https://forum.mautic.org/t/marketplace-custom-repo/28267)

<div class="topic-metadata">

**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\
**Replies:** 5\
**Last updated:** [June 13, 2023, 1:56am UTC](https://forum.mautic.org/t/marketplace-custom-repo/28267 "2023-06-13T01:56:21Z")

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Currently - how is the mautic marketplace configured and where does it source the repo from? Has there been any scope to allow custom repo’s so we can add our own custom plugins via the marketplace via a private Github …

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## [S3 Asset hosting with DigitalOcean S3 Spaces](https://forum.mautic.org/t/s3-asset-hosting-with-digitalocean-s3-spaces/28277)

<div class="topic-metadata">

**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\
**Replies:** 0\
**Last updated:** [June 10, 2023, 3:03am UTC](https://forum.mautic.org/t/s3-asset-hosting-with-digitalocean-s3-spaces/28277 "2023-06-10T03:03:33Z")

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Where in the code or params does it reference amazon s3 endpoint path? I can see there are some parameters for S3 hosting in the froala WYSIWYG editor plugin but unable to find anything else, the S3 cloud bundle just ho…

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## [Mautic Docker - what is the best method to install plugins on setup?](https://forum.mautic.org/t/mautic-docker-what-is-the-best-method-to-install-plugins-on-setup/28266)

<div class="topic-metadata">

**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\
**Replies:** 0\
**Last updated:** [June 9, 2023, 1:34am UTC](https://forum.mautic.org/t/mautic-docker-what-is-the-best-method-to-install-plugins-on-setup/28266 "2023-06-09T01:34:10Z")

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Mautic Docker - what is the best method to install plugins on setup? I’d be looking at installing a few baseline plugins on install such as custom objects, advanced twig templates and the like

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## [TLS error when connecting to Sendgrid](https://forum.mautic.org/t/tls-error-when-connecting-to-sendgrid/28256)

<div class="topic-metadata">

**Author:** [@marcus.engstrom](https://forum.mautic.org/u/marcus.engstrom)\
**Replies:** 1\
**Last updated:** [June 7, 2023, 12:39pm UTC](https://forum.mautic.org/t/tls-error-when-connecting-to-sendgrid/28256 "2023-06-07T12:39:45Z")

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This morning all of our emails stopped going out. And when checking in the Configuration → Email settings → Test connection we get this. Any ideas? Unable to connect with TLS encryption Log data: ++ Starting Mautic\\E…

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## [Is anyone still using the legacy email and page builder?](https://forum.mautic.org/t/is-anyone-still-using-the-legacy-email-and-page-builder/27819)

<div class="topic-metadata">

**Author:** [@escopecz](https://forum.mautic.org/u/escopecz)\
**Replies:** 21\
**Last updated:** [May 27, 2023, 2:12am UTC](https://forum.mautic.org/t/is-anyone-still-using-the-legacy-email-and-page-builder/27819 "2023-05-27T02:12:38Z")

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I’m in the process of updating JS dependencies of Mautic and I found that we are still loading the Froala editor. This WYSIWYG editor was replaced with CK editor 2 years ago: But it was kept in the code as it’s used i…

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## [DNC & Transactional Emails](https://forum.mautic.org/t/dnc-transactional-emails/21619)

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**Author:** [@mikew](https://forum.mautic.org/u/mikew)\
**Replies:** 11\
**Last updated:** [May 25, 2023, 5:34pm UTC](https://forum.mautic.org/t/dnc-transactional-emails/21619 "2023-05-25T17:34:52Z")

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I think @joeyk has already made a video about this in the past, however I was not able to find it. If a user is marked as DNC will they still receive transactional emails ?

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## [Mautic's List of Bots to not track with?](https://forum.mautic.org/t/mautics-list-of-bots-to-not-track-with/28147)

<div class="topic-metadata">

**Author:** [@17morina](https://forum.mautic.org/u/17morina)\
**Replies:** 0\
**Last updated:** [May 25, 2023, 3:55pm UTC](https://forum.mautic.org/t/mautics-list-of-bots-to-not-track-with/28147 "2023-05-25T15:55:08Z")

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Hello, We are in the process of setting up Mautic for our email marketing and I am wondering if other users have any insights on the List of Bots to not track with, in the System Settings. When Mautic is set up there i…

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## [Can we add points to already running campaign?](https://forum.mautic.org/t/can-we-add-points-to-already-running-campaign/28125)

<div class="topic-metadata">

**Author:** [@amars](https://forum.mautic.org/u/amars)\
**Replies:** 0\
**Last updated:** [May 24, 2023, 9:01am UTC](https://forum.mautic.org/t/can-we-add-points-to-already-running-campaign/28125 "2023-05-24T09:01:26Z")

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Hi There, I wanted to assign the points to the users who are opening the emails of an already ongoing campaign. The campaign has 35 emails in it which triggers one after another and is live currently, now we want to as…

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## [How to use checkbox bootlean value and use it in decission tree](https://forum.mautic.org/t/how-to-use-checkbox-bootlean-value-and-use-it-in-decission-tree/18305)

<div class="topic-metadata">

**Author:** [@gski](https://forum.mautic.org/u/gski)\
**Replies:** 6\
**Last updated:** [May 22, 2023, 5:00pm UTC](https://forum.mautic.org/t/how-to-use-checkbox-bootlean-value-and-use-it-in-decission-tree/18305 "2023-05-22T17:00:56Z")

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Hi, it’s a pretty basic functionality but i have problem with finding answer for it. What i do and what result i would like achieve?: I’m creating newsletter base upon form In a form i use group checkbox and i would …

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## [How can I make a segment that includes the contacts that did not read a specific email?](https://forum.mautic.org/t/how-can-i-make-a-segment-that-includes-the-contacts-that-did-not-read-a-specific-email/28077)

<div class="topic-metadata">

**Author:** [@arielhc](https://forum.mautic.org/u/arielhc)\
**Replies:** 2\
**Last updated:** [May 19, 2023, 11:37pm UTC](https://forum.mautic.org/t/how-can-i-make-a-segment-that-includes-the-contacts-that-did-not-read-a-specific-email/28077 "2023-05-19T23:37:56Z")

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Hello. I have the following question. How can I make a segment that includes the contacts that did not read a specific email? I know I can make a segment that includes the contacts that read a certain email, but I can’t …

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## [Dynamic Content in Asset](https://forum.mautic.org/t/dynamic-content-in-asset/7079)

<div class="topic-metadata">

**Author:** [@scottrdoel](https://forum.mautic.org/u/scottrdoel)\
**Replies:** 3\
**Last updated:** [May 19, 2023, 1:26pm UTC](https://forum.mautic.org/t/dynamic-content-in-asset/7079 "2023-05-19T13:26:27Z")

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Hi All, I dont think this is currently possible but does anyone know of a way to use Dynamic content within an asset? The reason being is I would like to create a PDF which contains dynamic data to be downloade…

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## [Wordpress Contact Parameters pulled from mtc js api](https://forum.mautic.org/t/wordpress-contact-parameters-pulled-from-mtc-js-api/28047)

<div class="topic-metadata">

**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\
**Replies:** 6\
**Last updated:** [May 19, 2023, 9:35am UTC](https://forum.mautic.org/t/wordpress-contact-parameters-pulled-from-mtc-js-api/28047 "2023-05-19T09:35:41Z")

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Wordpress Contact Parameters pulled from MTC Question: Is there a Wordpress Mautic plugin that allows us to pull contact fields into Wordpress via the js api using the cookie on the browser device? If not - are there …

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## [Multi form](https://forum.mautic.org/t/multi-form/8167)

<div class="topic-metadata">

**Author:** [@laurentm](https://forum.mautic.org/u/laurentm)\
**Replies:** 4\
**Last updated:** [May 12, 2023, 8:48pm UTC](https://forum.mautic.org/t/multi-form/8167 "2023-05-12T20:48:39Z")

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Hello, I am trying to create a multipage form as follow 1./ Form 1 contain only two fields: Name, Email + submit button 2./ Form 2 contain some extra field : Name, Email, Interest, Country, Telephone + submit …

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## [Configuration facebook in Mautic and sending message or video call from Mautic to Facebook](https://forum.mautic.org/t/configuration-facebook-in-mautic-and-sending-message-or-video-call-from-mautic-to-facebook/27980)

<div class="topic-metadata">

**Author:** [@herilala](https://forum.mautic.org/u/herilala)\
**Replies:** 1\
**Last updated:** [May 11, 2023, 6:48am UTC](https://forum.mautic.org/t/configuration-facebook-in-mautic-and-sending-message-or-video-call-from-mautic-to-facebook/27980 "2023-05-11T06:48:39Z")

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Hi! How to do configuration facebook in Mautic and sending message or video call from Mautic to Facebook?

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## [Tracking Question - Office 365 server side with /mtracking.gif](https://forum.mautic.org/t/tracking-question-office-365-server-side-with-mtracking-gif/27950)

<div class="topic-metadata">

**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\
**Replies:** 7\
**Last updated:** [May 10, 2023, 1:55pm UTC](https://forum.mautic.org/t/tracking-question-office-365-server-side-with-mtracking-gif/27950 "2023-05-10T13:55:42Z")

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Looking over our system tracking We use codetwo for our email signatures (great tool and get on it if you havent). This enables our emails signatures to be generated and attached dynamically on the office365 server base…

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## [Segment Magento 2 negative URL abandoned cart](https://forum.mautic.org/t/segment-magento-2-negative-url-abandoned-cart/22554)

<div class="topic-metadata">

**Author:** [@iero](https://forum.mautic.org/u/iero)\
**Replies:** 2\
**Last updated:** [February 1, 2022, 3:54pm UTC](https://forum.mautic.org/t/segment-magento-2-negative-url-abandoned-cart/22554 "2022-02-01T15:54:49Z")

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hi, We are Magento 2 experts and we think Mautic is a great option, we already connected, we are syncing every customers, no problem, our problem is the creation of segments for example, we need to create abandoned car…

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## [2 Way SMS Conversation - reply display](https://forum.mautic.org/t/2-way-sms-conversation-reply-display/13735)

<div class="topic-metadata">

**Author:** [@ras\_el](https://forum.mautic.org/u/ras_el)\
**Replies:** 2\
**Last updated:** [May 1, 2023, 5:40pm UTC](https://forum.mautic.org/t/2-way-sms-conversation-reply-display/13735 "2023-05-01T17:40:30Z")

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Hello, The new SMS reply features are awesome, the incoming messages are attached the contacts history tab. Is there a way to show incoming sms reply messages on the dashboard? If sending 100 messages, the incoming mes…

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## [Link rewriting/tracking email clicks and pixel/cookies](https://forum.mautic.org/t/link-rewriting-tracking-email-clicks-and-pixel-cookies/27859)

<div class="topic-metadata">

**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\
**Replies:** 0\
**Last updated:** [May 1, 2023, 12:32pm UTC](https://forum.mautic.org/t/link-rewriting-tracking-email-clicks-and-pixel-cookies/27859 "2023-05-01T12:32:27Z")

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What specifically does the link rewriting do? Looking at options for setting retargetting pixels to mirror functionality of pixelme.me or replug.io When are the circumstances of setting a cookie against a contact? Is …

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## [Customize contact list columns](https://forum.mautic.org/t/customize-contact-list-columns/10302)

<div class="topic-metadata">

**Author:** [@felon](https://forum.mautic.org/u/felon)\
**Replies:** 6\
**Last updated:** [April 26, 2023, 11:00am UTC](https://forum.mautic.org/t/customize-contact-list-columns/10302 "2023-04-26T11:00:15Z")

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It would be great to adjust the default columns which are shown in the Leads List.

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## [Campaign not activating/not sending emails](https://forum.mautic.org/t/campaign-not-activating-not-sending-emails/27804)

<div class="topic-metadata">

**Author:** [@rsharma](https://forum.mautic.org/u/rsharma)\
**Replies:** 3\
**Last updated:** [April 24, 2023, 1:39pm UTC](https://forum.mautic.org/t/campaign-not-activating-not-sending-emails/27804 "2023-04-24T13:39:46Z")

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Hi! I’ve created a ‘campaign’ in Mautic with attaching a demo segment with 4 emails in it, but it is not sending any emails…it is not even showing pending, but when I go to the campaign, it says that your campaign is ac…

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## [Increase Mautic soft bounce threshold higher than 5 attempts](https://forum.mautic.org/t/increase-mautic-soft-bounce-threshold-higher-than-5-attempts/25834)

<div class="topic-metadata">

**Author:** [@deanw](https://forum.mautic.org/u/deanw)\
**Replies:** 5\
**Last updated:** [April 22, 2023, 8:02am UTC](https://forum.mautic.org/t/increase-mautic-soft-bounce-threshold-higher-than-5-attempts/25834 "2023-04-22T08:02:42Z")

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i understand that Mautic has a soft bounce threshold of 5 attempts. Once reached the email contact is marked DNC. Is it possible to increase this limit?

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## [Login and Access Security - What are our options](https://forum.mautic.org/t/login-and-access-security-what-are-our-options/27774)

<div class="topic-metadata">

**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\
**Replies:** 3\
**Last updated:** [April 22, 2023, 6:29am UTC](https://forum.mautic.org/t/login-and-access-security-what-are-our-options/27774 "2023-04-22T06:29:30Z")

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With recent data breaches in our industry, I need to urgently secure mautic Mautic as it stands does not comply with any cybersecurity insurance policies. What options do we have within mautic to limit brute force atta…

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## [Personalised unsubscribe page](https://forum.mautic.org/t/personalised-unsubscribe-page/27775)

<div class="topic-metadata">

**Author:** [@oscar2612](https://forum.mautic.org/u/oscar2612)\
**Replies:** 0\
**Last updated:** [April 20, 2023, 11:57am UTC](https://forum.mautic.org/t/personalised-unsubscribe-page/27775 "2023-04-20T11:57:01Z")

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Hello. I would like to explain what I want to do. Instead of the link for people to unsubscribe I want to put in all the emails a link to a page where contacts can choose to receive only one email a week or to unsubscr…

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## [Report how to have this column with first event](https://forum.mautic.org/t/report-how-to-have-this-column-with-first-event/27739)

<div class="topic-metadata">

**Author:** [@iza\_gie1](https://forum.mautic.org/u/iza_gie1)\
**Replies:** 0\
**Last updated:** [April 18, 2023, 9:31am UTC](https://forum.mautic.org/t/report-how-to-have-this-column-with-first-event/27739 "2023-04-18T09:31:52Z")

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I would like to have a column where I can see date of first page hit by contact and calculate how many days after it this contact make a reservation. How can I do this?

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## [IP address tracking - Detailed question :) - Programmatic Ads](https://forum.mautic.org/t/ip-address-tracking-detailed-question-programmatic-ads/27738)

<div class="topic-metadata">

**Author:** [@tornmarketing](https://forum.mautic.org/u/tornmarketing)\
**Replies:** 0\
**Last updated:** [April 18, 2023, 5:09am UTC](https://forum.mautic.org/t/ip-address-tracking-detailed-question-programmatic-ads/27738 "2023-04-18T05:09:52Z")

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Stepping through the IP Tracking functionality and looking at how we can make sure I can segment IP addresses based on day/time and source. Question 1: What are the events that IP addresses are logged? Question 2: Ho…

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## [Campaign with a wait of 355 days](https://forum.mautic.org/t/campaign-with-a-wait-of-355-days/27727)

<div class="topic-metadata">

**Author:** [@oscar2612](https://forum.mautic.org/u/oscar2612)\
**Replies:** 6\
**Last updated:** [April 17, 2023, 11:19am UTC](https://forum.mautic.org/t/campaign-with-a-wait-of-355-days/27727 "2023-04-17T11:19:09Z")

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Hello. I need to set up a campaign that does the following: When a customer purchases a product, I want them to enter a campaign so that this customer receives about 3-4 emails within a week of one year to go since the…

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## [Facebook leads automatic integration](https://forum.mautic.org/t/facebook-leads-automatic-integration/4377)

<div class="topic-metadata">

**Author:** [@renatoferreira](https://forum.mautic.org/u/renatoferreira)\
**Replies:** 6\
**Last updated:** [April 13, 2023, 10:12pm UTC](https://forum.mautic.org/t/facebook-leads-automatic-integration/4377 "2023-04-13T22:12:08Z")

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For when the integration of automatic capture of contacts, from facebook leads ads campaigns in Mautic? (they are saved on facebook and available for manual download, in .csv format). Is a very important digital marketin…

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## [Not a single email sent from my Campaign](https://forum.mautic.org/t/not-a-single-email-sent-from-my-campaign/27703)

<div class="topic-metadata">

**Author:** [@JackRam](https://forum.mautic.org/u/JackRam)\
**Replies:** 1\
**Last updated:** [April 13, 2023, 3:21pm UTC](https://forum.mautic.org/t/not-a-single-email-sent-from-my-campaign/27703 "2023-04-13T15:21:36Z")

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Hi, how come suddenly there is a not a single email is sent from my Campaign. Do I need to change something in configuration such as: Connect your SMTP to Mautic? Kindly help.

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