# Marketing Support **URL:** https://forum.mautic.org/c/marketing-support/109.md [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) --- ## [About the Marketing Support category](https://forum.mautic.org/t/about-the-marketing-support-category/29908)
**Author:** [@silavapi](https://forum.mautic.org/u/silavapi)\ **Replies:** 0
Any questions about marketing should be posted here. Please use Product Support for Mautic-specific questions --- ## [Stop triggering both decisions "Opens email" and "Clicks on email" when not opening email](https://forum.mautic.org/t/stop-triggering-both-decisions-opens-email-and-clicks-on-email-when-not-opening-email/33010)
**Author:** [@fjeldberg](https://forum.mautic.org/u/fjeldberg)\ **Replies:** 2\ **Last updated:** [August 13, 2024, 3:48pm UTC](https://forum.mautic.org/t/stop-triggering-both-decisions-opens-email-and-clicks-on-email-when-not-opening-email/33010 "2024-08-13T15:48:34Z")
Your software My Mautic version is: v4.1.1 Your problem I am trying to use the decisions “Opens email” and “Clicks on email” on the same event “Send email”. But it seems that not opening the email triggers both “Opens… --- ## [Best alternative for amazon ses?](https://forum.mautic.org/t/best-alternative-for-amazon-ses/29545)
**Author:** [@rotorfido](https://forum.mautic.org/u/rotorfido)\ **Replies:** 3\ **Last updated:** [July 10, 2024, 10:15am UTC](https://forum.mautic.org/t/best-alternative-for-amazon-ses/29545 "2024-07-10T10:15:08Z")
I need something to send bulk email with mautic…and amazon ses declined my application without me even ever testing it out… what is the best and affordable service? --- ## [How are you actually sending your emails out?](https://forum.mautic.org/t/how-are-you-actually-sending-your-emails-out/29727)
**Author:** [@rotorfido](https://forum.mautic.org/u/rotorfido)\ **Replies:** 6\ **Last updated:** [June 27, 2024, 7:46pm UTC](https://forum.mautic.org/t/how-are-you-actually-sending-your-emails-out/29727 "2024-06-27T19:46:13Z")
my host is constantly blocking me…and I try to send like 50 per hour… i was also not approved with amazon ses… I have a subsrribers list of 20000 people and i cant send out emails --- ## [Amazon ses declined me](https://forum.mautic.org/t/amazon-ses-declined-me/28462)
**Author:** [@rotorfido](https://forum.mautic.org/u/rotorfido)\ **Replies:** 22\ **Last updated:** [June 21, 2024, 5:41pm UTC](https://forum.mautic.org/t/amazon-ses-declined-me/28462 "2024-06-21T17:41:06Z")
I am really dissapointed…Amazon ses just declined my application to get out of sandbox… I told them I will send email to my subscribers that double option to my list “”“Hi I used doubleoptin users to email. They must … --- ## [F\*ck Amazon! Seriously (well, kind of :) )](https://forum.mautic.org/t/f-ck-amazon-seriously-well-kind-of/31116)
**Author:** [@loki](https://forum.mautic.org/u/loki)\ **Replies:** 3\ **Last updated:** [June 21, 2024, 5:40pm UTC](https://forum.mautic.org/t/f-ck-amazon-seriously-well-kind-of/31116 "2024-06-21T17:40:33Z")
I got everything set up and tested and tried to move my SES account out of the sandbox and this is the response I got. I linked them to my website and sent multiple tests through the service so they know what I’m sendin… --- ## [Automaçao](https://forum.mautic.org/t/automacao/31114)
**Author:** [@cs4541](https://forum.mautic.org/u/cs4541)\ **Replies:** 0\ **Last updated:** [February 29, 2024, 8:27pm UTC](https://forum.mautic.org/t/automacao/31114 "2024-02-29T20:27:20Z")
ola pessoal, estou precisando de uma automação que possa fazer as seguintes açoes: 1-envia um e-mail exemplo( temos informações importantes, se deseja saber sobre, responda esse email com a palavra quero saber) 2- caso… --- ## [UTM/URL tracking](https://forum.mautic.org/t/utm-url-tracking/28875)
**Author:** [@tancredi](https://forum.mautic.org/u/tancredi)\ **Replies:** 23\ **Last updated:** [December 6, 2023, 1:37pm UTC](https://forum.mautic.org/t/utm-url-tracking/28875 "2023-12-06T13:37:17Z")
Your problem If I wanted to track a contact source, using UTM or URL tracking filters will it work on facebook? My problem is : It doesn’t seem to work. Steps I have tried to fix the problem : Implemented both UTM sou… --- ## [Amazon SES Templated Emails](https://forum.mautic.org/t/amazon-ses-templated-emails/29447)
**Author:** [@team](https://forum.mautic.org/u/team)\ **Replies:** 1\ **Last updated:** [November 13, 2023, 10:01am UTC](https://forum.mautic.org/t/amazon-ses-templated-emails/29447 "2023-11-13T10:01:37Z")
Hi, everyone, I received the following email text from Amazon Web Services regarding my Mautic unsubscribe link: ‘If you have a requirement to use a custom unsubscribe page with a custom unsubscribe link, then you can … --- ## [In case you integrate with Twilio - heads up about "pumping protection"](https://forum.mautic.org/t/in-case-you-integrate-with-twilio-heads-up-about-pumping-protection/29646)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 0\ **Last updated:** [October 13, 2023, 2:41pm UTC](https://forum.mautic.org/t/in-case-you-integrate-with-twilio-heads-up-about-pumping-protection/29646 "2023-10-13T14:41:56Z")
In case you make use of Twilio to send SMS, this is important to know for you. Twilio introduced a feature called “pumping protection”. This is preventing a scam, where people use your SMS budget to gain revenue share fr… --- ## [Advice for our business case - cold outreach and marketing](https://forum.mautic.org/t/advice-for-our-business-case-cold-outreach-and-marketing/29393)
**Author:** [@Chris76](https://forum.mautic.org/u/Chris76)\ **Replies:** 4\ **Last updated:** [September 22, 2023, 5:40pm UTC](https://forum.mautic.org/t/advice-for-our-business-case-cold-outreach-and-marketing/29393 "2023-09-22T17:40:19Z")
Your software My Mautic version is: Hopefully 5 soon My PHP version is: 8 Hello, we’re currently working to build a community and we’re cold outreaching to people in this space. So far, we’ve send around 2k emails, …