# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=105 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 106 --- ## [Image Directories in GrapeJS](https://forum.mautic.org/t/image-directories-in-grapejs/20553)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 4\ **Last updated:** [April 26, 2022, 6:58pm UTC](https://forum.mautic.org/t/image-directories-in-grapejs/20553 "2022-04-26T18:58:37Z")
Hi Does anyone know if there is a way to create directories in the new grapejs builder ? Would love to be able to organize images correctly and not just dump them all in one directory --- ## [Endless Cronjobs for Updating Campaign Action](https://forum.mautic.org/t/endless-cronjobs-for-updating-campaign-action/23881)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 5\ **Last updated:** [April 26, 2022, 4:32pm UTC](https://forum.mautic.org/t/endless-cronjobs-for-updating-campaign-action/23881 "2022-04-26T16:32:34Z")
Your software My Mautic version is: 4.2.0 / 4.2.1 My PHP version is: 7.4 My Database type and version is: 10.3.34-MariaDB-0+deb10u1-log Your problem My problem is: out of nothing suddenly my cronjob logs (for one … --- ## [Email CC Recipients](https://forum.mautic.org/t/email-cc-recipients/23793)
**Author:** [@klandry1](https://forum.mautic.org/u/klandry1)\ **Replies:** 8\ **Last updated:** [April 26, 2022, 4:26pm UTC](https://forum.mautic.org/t/email-cc-recipients/23793 "2022-04-26T16:26:54Z")
Your software My Mautic version is: v3.1.2 My PHP version is: 7.3.27 My Database type and version is: mysqlnd 5.2.12-dev Your problem My problem is: These errors are showing in the log: I am not having an error… --- ## [Change redirect after Login](https://forum.mautic.org/t/change-redirect-after-login/23773)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 7\ **Last updated:** [April 26, 2022, 7:46am UTC](https://forum.mautic.org/t/change-redirect-after-login/23773 "2022-04-26T07:46:16Z")
Hi I wonder if anyone knows how to change the page Mautic redirects to after login. What if we wanted to redirect the page to contacts page or even better to an iframe ? On that note what I was trying to do was build … --- ## [SSO - Invalid inbound message destination](https://forum.mautic.org/t/sso-invalid-inbound-message-destination/23859)
**Author:** [@ilo](https://forum.mautic.org/u/ilo)\ **Replies:** 2\ **Last updated:** [April 26, 2022, 5:07am UTC](https://forum.mautic.org/t/sso-invalid-inbound-message-destination/23859 "2022-04-26T05:07:29Z")
Your software My Mautic version is: 4.2.1 Mautic docker container behind an IIS server with reverse proxy and SSO via Azure. Your problem My problem is: when redirected to /s/saml/login\_check, there is this error : … --- ## [Building Segments Based on Contact ID](https://forum.mautic.org/t/building-segments-based-on-contact-id/23872)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 5\ **Last updated:** [April 26, 2022, 4:54am UTC](https://forum.mautic.org/t/building-segments-based-on-contact-id/23872 "2022-04-26T04:54:46Z")
Does anyone know if there is anyway to build a segment based on contact id. We need to build certain size segments and would like to be able to build them with filters like contact\_id \> 1 and contact\_id \< 100. I have c… --- ## [Get email id parameter to links inside the email](https://forum.mautic.org/t/get-email-id-parameter-to-links-inside-the-email/23871)
**Author:** [@yochay11](https://forum.mautic.org/u/yochay11)\ **Replies:** 3\ **Last updated:** [April 25, 2022, 4:46pm UTC](https://forum.mautic.org/t/get-email-id-parameter-to-links-inside-the-email/23871 "2022-04-25T16:46:15Z")
Hey, is there a way for me to pass the email id inside links that i put on the url? For example i use {contactfield=email} to get user email inside url. It would be great i could also get the email id so i can track th… --- ## [Separating database reads and writes](https://forum.mautic.org/t/separating-database-reads-and-writes/23874)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 4\ **Last updated:** [April 25, 2022, 4:32pm UTC](https://forum.mautic.org/t/separating-database-reads-and-writes/23874 "2022-04-25T16:32:31Z")
Does anyone know if there is a way to split the read and writes inside Mautic ? --- ## [Trigger an integration with VTiger](https://forum.mautic.org/t/trigger-an-integration-with-vtiger/18366)
**Author:** [@mauthound](https://forum.mautic.org/u/mauthound)\ **Replies:** 1\ **Last updated:** [April 25, 2022, 4:07pm UTC](https://forum.mautic.org/t/trigger-an-integration-with-vtiger/18366 "2022-04-25T16:07:30Z")
Your software My Mautic version is: 3.2.2 My PHP version is: 7.3.6 My Database type and version is: MySQL 5.7.33 Your problem My problem is: I am considering different approaches to executing on a trigger when new … --- ## [Understand how to use owners](https://forum.mautic.org/t/understand-how-to-use-owners/13351)
**Author:** [@giomasce](https://forum.mautic.org/u/giomasce)\ **Replies:** 1\ **Last updated:** [April 25, 2022, 4:01pm UTC](https://forum.mautic.org/t/understand-how-to-use-owners/13351 "2022-04-25T16:01:27Z")
Your software My Mautic version is: 2.15.1 My PHP version is: 7.3.14-1~deb10u1 Your problem I have been a happy Mautic user for a few months now. It is very helpful for my wife’s digital business and we are mostly ha… --- ## [Listening to Events (CommonSubscriber missing)](https://forum.mautic.org/t/listening-to-events-commonsubscriber-missing/15441)
**Author:** [@ismaescamillaa](https://forum.mautic.org/u/ismaescamillaa)\ **Replies:** 1\ **Last updated:** [April 25, 2022, 3:59pm UTC](https://forum.mautic.org/t/listening-to-events-commonsubscriber-missing/15441 "2022-04-25T15:59:37Z")
My Mautic version is: 3.0.1 My PHP version is: 7.3 My problem is: I tried to listen to events from a custom plugin I developed (based on MauticExtendeeFormTabBundle) the class name is InjectCustomContentSubscriber and… --- ## [500 Error On Install: Schema Error?](https://forum.mautic.org/t/500-error-on-install-schema-error/14578)
**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\ **Replies:** 1\ **Last updated:** [April 25, 2022, 3:58pm UTC](https://forum.mautic.org/t/500-error-on-install-schema-error/14578 "2022-04-25T15:58:20Z")
Fresh install of 2.16.2 on Ubuntu 18.04. LAMP (Mysql 5.7 and PHP 7.2.4). Max execution time is 900 seconds, max input parse is 900 seconds. max memory allocation is 640M, and post max is 640M. Install hangs on the data… --- ## [Not able to customise text int GrapesJS](https://forum.mautic.org/t/not-able-to-customise-text-int-grapesjs/21247)
**Author:** [@tiagomatosweb](https://forum.mautic.org/u/tiagomatosweb)\ **Replies:** 1\ **Last updated:** [April 25, 2022, 3:57pm UTC](https://forum.mautic.org/t/not-able-to-customise-text-int-grapesjs/21247 "2022-04-25T15:57:34Z")
Your software My Mautic version is: 4.0.1 My PHP version is: 7.4 My Database type and version is: MySQL Your problem I am trying to create a very simple text email using GrapesJS HTML builder. Seems like all my cust… --- ## [Gmail List-Unsubscribe Header](https://forum.mautic.org/t/gmail-list-unsubscribe-header/23235)
**Author:** [@dustintitus](https://forum.mautic.org/u/dustintitus)\ **Replies:** 3\ **Last updated:** [April 25, 2022, 1:31pm UTC](https://forum.mautic.org/t/gmail-list-unsubscribe-header/23235 "2022-04-25T13:31:42Z")
Your software My Mautic version is: 3.2.4 My PHP version is: 7.2.34 My Database type and version is: MySQL 5.0.12 Your problem My problem is: We currently don’t have a List-Unsubscribe Header in place, and it is ca… --- ## [Segment broke again - box not appearing after selecting an action](https://forum.mautic.org/t/segment-broke-again-box-not-appearing-after-selecting-an-action/23842)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 5\ **Last updated:** [April 25, 2022, 1:10pm UTC](https://forum.mautic.org/t/segment-broke-again-box-not-appearing-after-selecting-an-action/23842 "2022-04-25T13:10:38Z")
Your software My PHP version is :7.4 My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version MySQL 5+ Updating/Installing Errors I am (delete as applicable): Installing / Updating Composer command l… --- ## [Code as Dynamic Web Content](https://forum.mautic.org/t/code-as-dynamic-web-content/20509)
**Author:** [@nsomaru](https://forum.mautic.org/u/nsomaru)\ **Replies:** 4\ **Last updated:** [April 25, 2022, 8:51am UTC](https://forum.mautic.org/t/code-as-dynamic-web-content/20509 "2022-04-25T08:51:02Z")
Your problem My problem is : I’m using dynamic web content with Wordpress. It works fine. I want to embed an iframe and script tag in dynamic web content but this stuff is being stripped even when I add it in the code… --- ## [Unable to track ip](https://forum.mautic.org/t/unable-to-track-ip/23849)
**Author:** [@atsatli](https://forum.mautic.org/u/atsatli)\ **Replies:** 10\ **Last updated:** [April 24, 2022, 4:37pm UTC](https://forum.mautic.org/t/unable-to-track-ip/23849 "2022-04-24T16:37:37Z")
Your software My Mautic version is: 4.0.2 My PHP version is: PHP Version 7.4.25 My Database type and version is: 10.3.32-MariaDB Your problem My problem is: unable to track IP address of leads These errors are sho… --- ## [Hubspot to Mautic Plug-in Not Functioning](https://forum.mautic.org/t/hubspot-to-mautic-plug-in-not-functioning/23856)
**Author:** [@jptx](https://forum.mautic.org/u/jptx)\ **Replies:** 0\ **Last updated:** [April 22, 2022, 8:37pm UTC](https://forum.mautic.org/t/hubspot-to-mautic-plug-in-not-functioning/23856 "2022-04-22T20:37:55Z")
Your software My Mautic version is: 3.3.4 My PHP version is: 7.3.28-1 My Database type and version is: mysql\_aurora 5.7 Your problem My problem is: Hubspot Plug-in Not Reading/Writing to Mautic. Also, I’m seeing a w… --- ## [Custom emails using the Reply-To address from configuation?](https://forum.mautic.org/t/custom-emails-using-the-reply-to-address-from-configuation/23855)
**Author:** [@jlbs](https://forum.mautic.org/u/jlbs)\ **Replies:** 0\ **Last updated:** [April 22, 2022, 7:21pm UTC](https://forum.mautic.org/t/custom-emails-using-the-reply-to-address-from-configuation/23855 "2022-04-22T19:21:54Z")
Your software My Mautic version is: 4.2.1 My PHP version is: 7.4.3 My Database type and version is: MariaDB 15.1 Your problem My problem is: I’ve set up a few template emails for a colleague to use, for particular … --- ## [Tracking Event Attendance + Scoring](https://forum.mautic.org/t/tracking-event-attendance-scoring/23320)
**Author:** [@fernando\_jardim](https://forum.mautic.org/u/fernando_jardim)\ **Replies:** 3\ **Last updated:** [April 22, 2022, 6:41pm UTC](https://forum.mautic.org/t/tracking-event-attendance-scoring/23320 "2022-04-22T18:41:52Z")
Your problem My problem is: Hello hello everyone! Already searched here but couldn’t find the answer! What would be the best way to track event attendance on Mautic? Is it tags? I would like to also attribute points… --- ## [Campaign Manager: Scheduled Campaigns and updated preferences](https://forum.mautic.org/t/campaign-manager-scheduled-campaigns-and-updated-preferences/23815)
**Author:** [@toby](https://forum.mautic.org/u/toby)\ **Replies:** 3\ **Last updated:** [April 22, 2022, 2:51pm UTC](https://forum.mautic.org/t/campaign-manager-scheduled-campaigns-and-updated-preferences/23815 "2022-04-22T14:51:30Z")
Hi Guys, We’ve got a campaign set up to run with a 48hr delay on the initial segment. If in that window the communications preferences or email address update for the player, does that update too? For example: Monday… --- ## [Adding anchor tags in GrapeJS](https://forum.mautic.org/t/adding-anchor-tags-in-grapejs/23848)
**Author:** [@toon](https://forum.mautic.org/u/toon)\ **Replies:** 1\ **Last updated:** [April 22, 2022, 10:35am UTC](https://forum.mautic.org/t/adding-anchor-tags-in-grapejs/23848 "2022-04-22T10:35:03Z")
Your software My Mautic version is: 4.0.1 My PHP version is: 7.4.27 My Database type and version is: Your problem Can’t get anchor tags working in GrapeJS email builder. Not sure if this is not the correct way of w… --- ## [Error when triggering cron job commands manually](https://forum.mautic.org/t/error-when-triggering-cron-job-commands-manually/23778)
**Author:** [@yaniss](https://forum.mautic.org/u/yaniss)\ **Replies:** 8\ **Last updated:** [April 22, 2022, 8:00am UTC](https://forum.mautic.org/t/error-when-triggering-cron-job-commands-manually/23778 "2022-04-22T08:00:39Z")
Mautic v4.2.1 PHP Version 7.4.28 Hello all, I have been trying to set up my cron jobs and can’t manage to do so. I also can not figure how to trigger commands manually just to make sure my cron path would be correct. … --- ## [Form : "add field based on selected value" missing to create conditions](https://forum.mautic.org/t/form-add-field-based-on-selected-value-missing-to-create-conditions/23806)
**Author:** [@zwf](https://forum.mautic.org/u/zwf)\ **Replies:** 3\ **Last updated:** [April 22, 2022, 6:52am UTC](https://forum.mautic.org/t/form-add-field-based-on-selected-value-missing-to-create-conditions/23806 "2022-04-22T06:52:31Z")
In Mautic v4.0.1, PHP Version 7.4.19, Database 10.5.15-MariaDB-log, There isn’t “add field based on selected value” like this screenshot : --- ## [Attach a document or file to custom field](https://forum.mautic.org/t/attach-a-document-or-file-to-custom-field/23691)
**Author:** [@klaasvna](https://forum.mautic.org/u/klaasvna)\ **Replies:** 3\ **Last updated:** [April 21, 2022, 8:24pm UTC](https://forum.mautic.org/t/attach-a-document-or-file-to-custom-field/23691 "2022-04-21T20:24:57Z")
Your software My Mautic version is: 4.1.0. I’m wondering if there is an option to attach a document or file to a custom field for a contact or company. For example: I made a form where people can upload a document. I c… --- ## [Date format and languages](https://forum.mautic.org/t/date-format-and-languages/22623)
**Author:** [@chente38](https://forum.mautic.org/u/chente38)\ **Replies:** 1\ **Last updated:** [April 21, 2022, 6:33pm UTC](https://forum.mautic.org/t/date-format-and-languages/22623 "2022-04-21T18:33:48Z")
Your software My Mautic version is:4.1.2 My PHP version is: 7.3 My Database type and version is: Your problem My problem is: These errors are showing in the log: Hello everyone, I wonder if mautic can handle the … --- ## [Custom Domain for Landing Page](https://forum.mautic.org/t/custom-domain-for-landing-page/22635)
**Author:** [@chandra0713](https://forum.mautic.org/u/chandra0713)\ **Replies:** 1\ **Last updated:** [April 21, 2022, 6:26pm UTC](https://forum.mautic.org/t/custom-domain-for-landing-page/22635 "2022-04-21T18:26:45Z")
Your software My Mautic version is: My PHP version is: My Database type and version is: Your problem My problem is: How to use my own domain for Landing Page URL These errors are showing in the log: Steps I have t… --- ## [ERR\_MAUTIC\_2\_MIGRATIONS\_FAILED](https://forum.mautic.org/t/err-mautic-2-migrations-failed/19166)
**Author:** [@roseunique](https://forum.mautic.org/u/roseunique)\ **Replies:** 1\ **Last updated:** [April 21, 2022, 6:04pm UTC](https://forum.mautic.org/t/err-mautic-2-migrations-failed/19166 "2022-04-21T18:04:11Z")
Your software My PHP version is : 7.3 Updating/Installing Errors I am upgrading from 2.16.3 to 3.2.4 These errors are showing in the installer : These errors are showing in the Mautic log : ERR\_MAUTIC\_2\_MIGRATIONS\_F… --- ## [Getting email notification when user unsubscribe](https://forum.mautic.org/t/getting-email-notification-when-user-unsubscribe/23822)
**Author:** [@yochay11](https://forum.mautic.org/u/yochay11)\ **Replies:** 7\ **Last updated:** [April 21, 2022, 5:53pm UTC](https://forum.mautic.org/t/getting-email-notification-when-user-unsubscribe/23822 "2022-04-21T17:53:16Z")
Hey there, Is there a simple way for me to get a notification by mail when someone unsubscribe from my list? It seems like when someone unsubscribe and then subscribe again that data is not saved on the system. So let … --- ## [Handle sales opportunities in mautic?](https://forum.mautic.org/t/handle-sales-opportunities-in-mautic/16814)
**Author:** [@iparker](https://forum.mautic.org/u/iparker)\ **Replies:** 2\ **Last updated:** [April 21, 2022, 5:32pm UTC](https://forum.mautic.org/t/handle-sales-opportunities-in-mautic/16814 "2022-04-21T17:32:17Z")
Hello, I’m looking for an feature to handle sales opportunities in mautic. Yes this is more an crm feature than a marketing automation feature - but I what to handle the processes in a single system an not in a crm and… [Previous page](https://forum.mautic.org/c/support/8.md?page=104) [Next page](https://forum.mautic.org/c/support/8.md?page=106)