# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=109 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 110 --- ## [How to use different fontsizes within one text field in Grapejs](https://forum.mautic.org/t/how-to-use-different-fontsizes-within-one-text-field-in-grapejs/23162)
**Author:** [@imog](https://forum.mautic.org/u/imog)\ **Replies:** 4\ **Last updated:** [March 22, 2022, 6:07pm UTC](https://forum.mautic.org/t/how-to-use-different-fontsizes-within-one-text-field-in-grapejs/23162 "2022-03-22T18:07:13Z")
I’m recently updated to Mautic 4.2.0 using the new GrapeJS editor. What puzzles me there is that it seems a text field can only take one fontsize. So do i need to place an individual text container for every paragraph (… --- ## [4.2 crashing on delete email - Doctrine issue](https://forum.mautic.org/t/4-2-crashing-on-delete-email-doctrine-issue/23171)
**Author:** [@viewbeyond](https://forum.mautic.org/u/viewbeyond)\ **Replies:** 0\ **Last updated:** [March 22, 2022, 5:56pm UTC](https://forum.mautic.org/t/4-2-crashing-on-delete-email-doctrine-issue/23171 "2022-03-22T17:56:45Z")
Your software My Mautic version is: 4.2.0 My PHP version is: 7.4 My Database type and version is: mysqli 10.2.33-MariaDB-log (Doctrine\\DBAL\\Platforms\\MariaDb1027Platform) Your problem My problem is: I’m trying to de… --- ## [Salesforce integration dead after update to v4](https://forum.mautic.org/t/salesforce-integration-dead-after-update-to-v4/22226)
**Author:** [@benbeh](https://forum.mautic.org/u/benbeh)\ **Replies:** 3\ **Last updated:** [March 22, 2022, 8:15am UTC](https://forum.mautic.org/t/salesforce-integration-dead-after-update-to-v4/22226 "2022-03-22T08:15:12Z")
Your software My PHP version is : 7.4.26 My MariaDB version is (delete as applicable): 10.5.12 These errors are showing : php /var/www/html/bin/console mautic:integration:fetchleads -i Salesforce Command to fetch con… --- ## [Sending Segment Emails in "immediate" mode results in partial send](https://forum.mautic.org/t/sending-segment-emails-in-immediate-mode-results-in-partial-send/23124)
**Author:** [@precords](https://forum.mautic.org/u/precords)\ **Replies:** 1\ **Last updated:** [March 21, 2022, 8:18pm UTC](https://forum.mautic.org/t/sending-segment-emails-in-immediate-mode-results-in-partial-send/23124 "2022-03-21T20:18:59Z")
Your software My Mautic version is: 2.82 My PHP version is: 5.6.37 My Database type and version is: Your problem My problem is: Have email config set to send “immediately”. If i send more than around 1100-1200 (n… --- ## [Email Reports not working in 3.2, 3.3, 4.0 and 4.1](https://forum.mautic.org/t/email-reports-not-working-in-3-2-3-3-4-0-and-4-1/21890)
**Author:** [@danieleaccuware](https://forum.mautic.org/u/danieleaccuware)\ **Replies:** 6\ **Last updated:** [March 21, 2022, 4:05pm UTC](https://forum.mautic.org/t/email-reports-not-working-in-3-2-3-3-4-0-and-4-1/21890 "2022-03-21T16:05:19Z")
Your software My Mautic version is: 4.1 My PHP version is: 7.4.3 My Database type and version is: Maria Your problem My problem is: REPORTS Tab. I create a report for emails, to show the amount of emails sent/read… --- ## [Forms,logo etc not loading](https://forum.mautic.org/t/forms-logo-etc-not-loading/23046)
**Author:** [@pravinu](https://forum.mautic.org/u/pravinu)\ **Replies:** 4\ **Last updated:** [March 21, 2022, 10:46am UTC](https://forum.mautic.org/t/forms-logo-etc-not-loading/23046 "2022-03-21T10:46:44Z")
Your software My Mautic version is: 2 My PHP version is:PHP Version 5.6.40 My Database type and version is:mysql Your problem My problem is: My mautic was working fine few days back but suddenly I started seeing str… --- ## [Cant sort columns in segments](https://forum.mautic.org/t/cant-sort-columns-in-segments/23146)
**Author:** [@Nord](https://forum.mautic.org/u/Nord)\ **Replies:** 1\ **Last updated:** [March 21, 2022, 9:47am UTC](https://forum.mautic.org/t/cant-sort-columns-in-segments/23146 "2022-03-21T09:47:37Z")
Your software My Mautic version is: 4.2.0 My PHP version is: 7.4.25 My Database type and version is: MySQL Your problem My problem is: Not being able to sort columns on the segment page These errors are showing in… --- ## [Dynamic content only works in incognito mode](https://forum.mautic.org/t/dynamic-content-only-works-in-incognito-mode/23130)
**Author:** [@tancredi](https://forum.mautic.org/u/tancredi)\ **Replies:** 3\ **Last updated:** [March 21, 2022, 7:26am UTC](https://forum.mautic.org/t/dynamic-content-only-works-in-incognito-mode/23130 "2022-03-21T07:26:13Z")
Your software My Mautic version is: 3.3.3 My PHP version is: 7.4 My Database type and version is: Your problem My problem is: Dynamic content only works in incognito mode I’ve set up my dynamic content on my websit… --- ## [Amazon ses api error](https://forum.mautic.org/t/amazon-ses-api-error/23049)
**Author:** [@floeby](https://forum.mautic.org/u/floeby)\ **Replies:** 5\ **Last updated:** [March 21, 2022, 5:42am UTC](https://forum.mautic.org/t/amazon-ses-api-error/23049 "2022-03-21T05:42:12Z")
Your software My Mautic version is: 4.1.2 My PHP version is: 7.4 My Database type and version is: 10.4.24-MariaDB Your problem My problem is: The Amazon SES via SMTP is working fine. However, the Amazon SES API is … --- ## [Disable auto-create contacts](https://forum.mautic.org/t/disable-auto-create-contacts/22818)
**Author:** [@elsaadj](https://forum.mautic.org/u/elsaadj)\ **Replies:** 9\ **Last updated:** [March 20, 2022, 6:19pm UTC](https://forum.mautic.org/t/disable-auto-create-contacts/22818 "2022-03-20T18:19:25Z")
Is there a way to disable system contact creation when any page url visited? It seems every time some visits the mautic url directly instead of click a form, it creates contact. It would be good to disable contact creat… --- ## [Problem with import contact](https://forum.mautic.org/t/problem-with-import-contact/23126)
**Author:** [@paolosn](https://forum.mautic.org/u/paolosn)\ **Replies:** 1\ **Last updated:** [March 20, 2022, 6:08pm UTC](https://forum.mautic.org/t/problem-with-import-contact/23126 "2022-03-20T18:08:03Z")
Tu software Mi versión mautic Mautic v4.2.0 Hello community! I have a problem that I don’t know how to solve. I made a CSV file to import contacts. The file has 2 columns EMAIL and First Name The problem is that whe… --- ## [How to login to Mautic automatically from my application](https://forum.mautic.org/t/how-to-login-to-mautic-automatically-from-my-application/22810)
**Author:** [@sun123](https://forum.mautic.org/u/sun123)\ **Replies:** 2\ **Last updated:** [March 19, 2022, 1:24pm UTC](https://forum.mautic.org/t/how-to-login-to-mautic-automatically-from-my-application/22810 "2022-03-19T13:24:37Z")
My Mautic version is: 3.3 I have installed Mautic in same server where I have my java web application. My web app does basic authentication in browser and lets user access it, now I have added a tab in my web app to acc… --- ## [Templates won't load in old editor](https://forum.mautic.org/t/templates-wont-load-in-old-editor/23114)
**Author:** [@lgwapnitsky](https://forum.mautic.org/u/lgwapnitsky)\ **Replies:** 1\ **Last updated:** [March 18, 2022, 1:00pm UTC](https://forum.mautic.org/t/templates-wont-load-in-old-editor/23114 "2022-03-18T13:00:11Z")
Your software My Mautic version is: 4.2.0 My PHP version is: 7.4 My Database type and version is: mariadb 10.3.34 I’m unable to select templates after switching to the old editor (another ticket open with issues in g… --- ## [Post results to another form not working, nothing sent](https://forum.mautic.org/t/post-results-to-another-form-not-working-nothing-sent/21605)
**Author:** [@loic](https://forum.mautic.org/u/loic)\ **Replies:** 10\ **Last updated:** [March 18, 2022, 12:04pm UTC](https://forum.mautic.org/t/post-results-to-another-form-not-working-nothing-sent/21605 "2022-03-18T12:04:56Z")
Hi there, I have the last version of Mautic. I made a Mautic form using the action Post Results to another form. And I cannot get any data that is sent… I tried to create a request bin (with pipedream) to check how th… --- ## [GrapesJS - can't edit](https://forum.mautic.org/t/grapesjs-cant-edit/23113)
**Author:** [@lgwapnitsky](https://forum.mautic.org/u/lgwapnitsky)\ **Replies:** 0\ **Last updated:** [March 18, 2022, 2:02am UTC](https://forum.mautic.org/t/grapesjs-cant-edit/23113 "2022-03-18T02:02:58Z")
My Mautic version is: 4.2.0 My PHP version is: 7,4 My Database type and version is: Mariadb 10.3.34 My problem is: I can’t add new blocks to any templates while editing in GrapesJS. I’m not up for programming right no… --- ## [Difference between email batch size vs. email queue?](https://forum.mautic.org/t/difference-between-email-batch-size-vs-email-queue/5399)
**Author:** [@qvplite](https://forum.mautic.org/u/qvplite)\ **Replies:** 6\ **Last updated:** [March 17, 2022, 3:52pm UTC](https://forum.mautic.org/t/difference-between-email-batch-size-vs-email-queue/5399 "2022-03-17T15:52:14Z")
How do email batches and queues interact in Mautic? What’s the difference between an email batch and the queue itself, assuming queue processing is turned on? Does one of these values have to be greater than, or less tha… --- ## [Preivew page and unsubscribe link no longer works after deleting a couple of test email from Channel -\> Email](https://forum.mautic.org/t/preivew-page-and-unsubscribe-link-no-longer-works-after-deleting-a-couple-of-test-email-from-channel-email/23100)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 3\ **Last updated:** [March 17, 2022, 3:46pm UTC](https://forum.mautic.org/t/preivew-page-and-unsubscribe-link-no-longer-works-after-deleting-a-couple-of-test-email-from-channel-email/23100 "2022-03-17T15:46:13Z")
Your software My Mautic version is: 4.2 My PHP version is: 7.4 My Database type and version is: MySQL 5 Your problem My problem is: Email preview / view and unsubscribe link ceased to function UPDATE … I think I g… --- ## [Is there a way to limit email nubmers per day and scale it?](https://forum.mautic.org/t/is-there-a-way-to-limit-email-nubmers-per-day-and-scale-it/23081)
**Author:** [@mido](https://forum.mautic.org/u/mido)\ **Replies:** 1\ **Last updated:** [March 17, 2022, 3:18pm UTC](https://forum.mautic.org/t/is-there-a-way-to-limit-email-nubmers-per-day-and-scale-it/23081 "2022-03-17T15:18:53Z")
Your software My Mautic version is: 4.2 My PHP version is: 7.4.27 My Database type and version is: 10.3.32-MariaDB-0ubuntu0.20.04.1 - mysql Your problem My problem is: How to limit the number of emails that Mautic… --- ## [Site down with "Cannot autowire service...references class "Mautic\\CoreBundle\\Helper\\ComposerHelper" but no such service exists."](https://forum.mautic.org/t/site-down-with-cannot-autowire-service-references-class-mautic-corebundle-helper-composerhelper-but-no-such-service-exists/23087)
**Author:** [@cStuartHardwick](https://forum.mautic.org/u/cStuartHardwick)\ **Replies:** 3\ **Last updated:** [March 16, 2022, 6:33pm UTC](https://forum.mautic.org/t/site-down-with-cannot-autowire-service-references-class-mautic-corebundle-helper-composerhelper-but-no-such-service-exists/23087 "2022-03-16T18:33:04Z")
Your software My Mautic version is: Whatever the previous update was as of 3/14/22. I was going to attempt the latest update this morning when I found my installation down. My PHP version is: 7.4 My Database type and … --- ## [Using Custom Fields in Mobile Push Notifications OneSignal](https://forum.mautic.org/t/using-custom-fields-in-mobile-push-notifications-onesignal/23078)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 0\ **Last updated:** [March 16, 2022, 2:06pm UTC](https://forum.mautic.org/t/using-custom-fields-in-mobile-push-notifications-onesignal/23078 "2022-03-16T14:06:37Z")
Does anyone know how to get custom fields to work in mobile push notifications using OneSignal ? --- ## [Instant opt-in YouTube video by Joey Keller](https://forum.mautic.org/t/instant-opt-in-youtube-video-by-joey-keller/21948)
**Author:** [@techbill](https://forum.mautic.org/u/techbill)\ **Replies:** 21\ **Last updated:** [March 16, 2022, 1:41pm UTC](https://forum.mautic.org/t/instant-opt-in-youtube-video-by-joey-keller/21948 "2022-03-16T13:41:16Z")
@joeyk I am assuming this is your YouTube over at Update: Instant Double Opt-in with Mautic (3 Methods) - YouTube. I set up the way you described in the video and it working for me but I got a question or two. I not… --- ## [Contact details from wrong contact in email](https://forum.mautic.org/t/contact-details-from-wrong-contact-in-email/22835)
**Author:** [@1pradev](https://forum.mautic.org/u/1pradev)\ **Replies:** 5\ **Last updated:** [March 16, 2022, 10:30am UTC](https://forum.mautic.org/t/contact-details-from-wrong-contact-in-email/22835 "2022-03-16T10:30:20Z")
Your software My Mautic version is: 3.0.0 My PHP version is: 7.2.24 My Database type and version is: MySQL 5.7.36 Your problem My problem is: We recently encountered an issue where one contact received an email wit… --- ## [Monitored Inbox Settings not taking Gmail details](https://forum.mautic.org/t/monitored-inbox-settings-not-taking-gmail-details/19562)
**Author:** [@ashishajmani](https://forum.mautic.org/u/ashishajmani)\ **Replies:** 11\ **Last updated:** [March 16, 2022, 2:46am UTC](https://forum.mautic.org/t/monitored-inbox-settings-not-taking-gmail-details/19562 "2022-03-16T02:46:18Z")
Your software My Mautic version is: 3.3.1 My PHP version is: 7.4.18 When I am trying to set “Monitored Inbox Settings” for Gmail, it says “Error communicating with the IMAP server: Can not authenticate to IMAP server… --- ## [Dashboard "Bug" when changing display](https://forum.mautic.org/t/dashboard-bug-when-changing-display/23010)
**Author:** [@toby](https://forum.mautic.org/u/toby)\ **Replies:** 7\ **Last updated:** [March 15, 2022, 5:15pm UTC](https://forum.mautic.org/t/dashboard-bug-when-changing-display/23010 "2022-03-15T17:15:00Z")
Your software My Mautic version is: 4 My PHP version is: 7.4.3 My Database type and version is: 8.0.28-0ubuntu0.20.04.3 Your problem My problem is: I’ve tried to change from the default Dashboard reports to another … --- ## [Filter a segment dynamically, datetime field = now](https://forum.mautic.org/t/filter-a-segment-dynamically-datetime-field-now/23025)
**Author:** [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\ **Replies:** 5\ **Last updated:** [March 15, 2022, 5:08pm UTC](https://forum.mautic.org/t/filter-a-segment-dynamically-datetime-field-now/23025 "2022-03-15T17:08:29Z")
Your software My Mautic version is: 4.20 My PHP version is: 7.4.28 My Database type and version is: 10.3.34-MariaDB-log-cll-lve Your problem My problem is: Im trying to filter a segment dynamically. I have contac… --- ## [Insert token not working in email builder](https://forum.mautic.org/t/insert-token-not-working-in-email-builder/23059)
**Author:** [@chaftun](https://forum.mautic.org/u/chaftun)\ **Replies:** 3\ **Last updated:** [March 15, 2022, 5:04pm UTC](https://forum.mautic.org/t/insert-token-not-working-in-email-builder/23059 "2022-03-15T17:04:32Z")
Hi everybody, I’m new to Mautic My Mautic version is: 4.2.0 My PHP version is:7.4 My Database type and version is: 10.5.15-MariaDB-1:10.5.15+maria~bionic My problem is: Insert token not showing in the text editor se… --- ## [Cannot reliably send segment text messages](https://forum.mautic.org/t/cannot-reliably-send-segment-text-messages/22893)
**Author:** [@jtimana](https://forum.mautic.org/u/jtimana)\ **Replies:** 2\ **Last updated:** [March 15, 2022, 5:04pm UTC](https://forum.mautic.org/t/cannot-reliably-send-segment-text-messages/22893 "2022-03-15T17:04:01Z")
Your software My Mautic version is: 4.1.2 My PHP version is: 7.4.28 My Database type and version is: MySQL Ver 14.14 Distrib 5.7.37 Your problem My problem is described here: Segment text messages are not being sent… --- ## [Install mautic on hetzner](https://forum.mautic.org/t/install-mautic-on-hetzner/23040)
**Author:** [@paolosn](https://forum.mautic.org/u/paolosn)\ **Replies:** 3\ **Last updated:** [March 15, 2022, 12:05pm UTC](https://forum.mautic.org/t/install-mautic-on-hetzner/23040 "2022-03-15T12:05:11Z")
hello guys I’m starting my journey with mautic and im Happy :smiley: according to lei it is better to have a vps server with which i proceeded to contract hetzner vpn… I have created a subdomain in my domain provider (… --- ## [Upgraded to composer, but still can't use Marketplace](https://forum.mautic.org/t/upgraded-to-composer-but-still-cant-use-marketplace/23052)
**Author:** [@alexanderradahl](https://forum.mautic.org/u/alexanderradahl)\ **Replies:** 2\ **Last updated:** [March 15, 2022, 9:45am UTC](https://forum.mautic.org/t/upgraded-to-composer-but-still-cant-use-marketplace/23052 "2022-03-15T09:45:37Z")
Your software My PHP version is : 7.4 My MySQL/MariaDB version is (delete as applicable): MySQL Updating/Installing Errors I am (delete as applicable): Updating Upgrading/installing via (delete as applicable) : Comm… --- ## [Composer install](https://forum.mautic.org/t/composer-install/22973)
**Author:** [@floeby](https://forum.mautic.org/u/floeby)\ **Replies:** 6\ **Last updated:** [March 15, 2022, 9:10am UTC](https://forum.mautic.org/t/composer-install/22973 "2022-03-15T09:10:16Z")
Your software My Mautic version is: 4.1.2 My PHP version is: 7.4 My Database type and version is: MariaDB Your problem My problem is: first time mautic install via composer. I’ve never installed Mautic this way. Us… [Previous page](https://forum.mautic.org/c/support/8.md?page=108) [Next page](https://forum.mautic.org/c/support/8.md?page=110)