# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=133 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 134 --- ## [multi tenant deployment](https://forum.mautic.org/t/multi-tenant-deployment/5795)
**Author:** [@ahmad](https://forum.mautic.org/u/ahmad)\ **Replies:** 9\ **Last updated:** [June 11, 2021, 1:50am UTC](https://forum.mautic.org/t/multi-tenant-deployment/5795 "2021-06-11T01:50:38Z")
how can setup multi tenant deployment in mautic any help me --- ## [Email: link to translated webview?](https://forum.mautic.org/t/email-link-to-translated-webview/19804)
**Author:** [@mcflo](https://forum.mautic.org/u/mcflo)\ **Replies:** 2\ **Last updated:** [June 10, 2021, 2:05pm UTC](https://forum.mautic.org/t/email-link-to-translated-webview/19804 "2021-06-10T14:05:44Z")
Your software My Mautic version is: 3.3.2 My PHP version is: 7.4.14 My Database type and version is: MySQL Your problem My problem is: Most of our contacts do not have set a preferred locale. When sending an email w… --- ## [Evaluating Mautic self hosting](https://forum.mautic.org/t/evaluating-mautic-self-hosting/19770)
**Author:** [@dhampikian](https://forum.mautic.org/u/dhampikian)\ **Replies:** 5\ **Last updated:** [June 10, 2021, 12:37pm UTC](https://forum.mautic.org/t/evaluating-mautic-self-hosting/19770 "2021-06-10T12:37:41Z")
Your software My Mautic version is: v3.3.3 My PHP version is: PHP 7.2.24-0 My Database type and version is: mysql Ver 14.14 Distrib 5.7.34 Your problem We are an aerospace supplier which has extensive cyber securit… --- ## [Version 3.3.3 Operator when creating a segment via the api does not work](https://forum.mautic.org/t/version-3-3-3-operator-when-creating-a-segment-via-the-api-does-not-work/19798)
**Author:** [@paul2000](https://forum.mautic.org/u/paul2000)\ **Replies:** 0\ **Last updated:** [June 10, 2021, 8:10am UTC](https://forum.mautic.org/t/version-3-3-3-operator-when-creating-a-segment-via-the-api-does-not-work/19798 "2021-06-10T08:10:45Z")
Your software My Mautic version is: 3.3.3 My PHP version is: My Database type and version is: Your problem My problem is: Just to let you know the ‘operator’ does not work when you create a segment via the api in ve… --- ## [Create a segment with a relativ date 'now'](https://forum.mautic.org/t/create-a-segment-with-a-relativ-date-now/19499)
**Author:** [@adiux](https://forum.mautic.org/u/adiux)\ **Replies:** 14\ **Last updated:** [June 10, 2021, 8:00am UTC](https://forum.mautic.org/t/create-a-segment-with-a-relativ-date-now/19499 "2021-06-10T08:00:23Z")
Your software My Mautic version is: 3.3.0 My PHP version is: 7.4 My Database type and version is: Mysql Your problem My problem is: I like to create a segment with all the contacts where the contacts field value is… --- ## [500 internal server error email link when tracking link clicks or page visits in a campaign](https://forum.mautic.org/t/500-internal-server-error-email-link-when-tracking-link-clicks-or-page-visits-in-a-campaign/19081)
**Author:** [@ClementBrian](https://forum.mautic.org/u/ClementBrian)\ **Replies:** 6\ **Last updated:** [June 9, 2021, 4:29pm UTC](https://forum.mautic.org/t/500-internal-server-error-email-link-when-tracking-link-clicks-or-page-visits-in-a-campaign/19081 "2021-06-09T16:29:22Z")
Your software My Mautic version is: 3.3.2 My PHP version is: 7.4.16 My Database type and version is: Mysql 5.6.43 Your problem My problem is: I have been unable to solve this issue for over four days now. I am gett… --- ## [If a contact is in 2 segment, what happens?](https://forum.mautic.org/t/if-a-contact-is-in-2-segment-what-happens/19793)
**Author:** [@urbanspaceman](https://forum.mautic.org/u/urbanspaceman)\ **Replies:** 2\ **Last updated:** [June 9, 2021, 2:58pm UTC](https://forum.mautic.org/t/if-a-contact-is-in-2-segment-what-happens/19793 "2021-06-09T14:58:05Z")
Hi, if a contact is in 2 segment and I have scheduled an email for this 2 segments, the contact receive the email twice or only one time? --- ## [Wrong Preference Center page on unsubscribe](https://forum.mautic.org/t/wrong-preference-center-page-on-unsubscribe/19731)
**Author:** [@urbanspaceman](https://forum.mautic.org/u/urbanspaceman)\ **Replies:** 8\ **Last updated:** [June 9, 2021, 11:48am UTC](https://forum.mautic.org/t/wrong-preference-center-page-on-unsubscribe/19731 "2021-06-09T11:48:04Z")
Your software My Mautic version is: latest 3.x My PHP version is: PHP Version 7.4.18 My Database type and version is: Your problem My problem is: Wrong Preference Center when clicking on unsubscribe hi have the sa… --- ## [Campaign actions stuck at pending](https://forum.mautic.org/t/campaign-actions-stuck-at-pending/15506)
**Author:** [@a.bell](https://forum.mautic.org/u/a.bell)\ **Replies:** 4\ **Last updated:** [June 9, 2021, 9:19am UTC](https://forum.mautic.org/t/campaign-actions-stuck-at-pending/15506 "2021-06-09T09:19:34Z")
Your software My Mautic version is: 2.16.2 My PHP version is: 7.2 Your problem My problem is: Campaign actions stuck at pending I was wondering if anyone has recommended values for --batch-limit --max-contacts … --- ## [Mautic 2.6.14 to Mautic 3 error: DB migration ALTER TABLE](https://forum.mautic.org/t/mautic-2-6-14-to-mautic-3-error-db-migration-alter-table/19676)
**Author:** [@atz21](https://forum.mautic.org/u/atz21)\ **Replies:** 9\ **Last updated:** [June 9, 2021, 7:28am UTC](https://forum.mautic.org/t/mautic-2-6-14-to-mautic-3-error-db-migration-alter-table/19676 "2021-06-09T07:28:49Z")
Upgrading from Mautic 2.16.4 to Mautic 3.2.4 My PHP version is: 7.3.28 My MySQL/MariaDB version is: MySQL 5.7.32 Upgrading/installing via Mautic Dashboard on web (however, I also attempted the upgrade via the command … --- ## [Server error 500 during instalation](https://forum.mautic.org/t/server-error-500-during-instalation/19782)
**Author:** [@jakub.mikolajuk](https://forum.mautic.org/u/jakub.mikolajuk)\ **Replies:** 1\ **Last updated:** [June 8, 2021, 1:26pm UTC](https://forum.mautic.org/t/server-error-500-during-instalation/19782 "2021-06-08T13:26:59Z")
Your software My Mautic version is: 3.3.3 My PHP version is: 7.4 My Database type and version is: MariaDB 10.5 Your problem My problem is: I have filled in all the database fields correctly, and when trying to go to… --- ## [Mautic installation console not coming up and default php (index.php) coming while accessing url](https://forum.mautic.org/t/mautic-installation-console-not-coming-up-and-default-php-index-php-coming-while-accessing-url/19755)
**Author:** [@geoligin](https://forum.mautic.org/u/geoligin)\ **Replies:** 11\ **Last updated:** [June 8, 2021, 10:39am UTC](https://forum.mautic.org/t/mautic-installation-console-not-coming-up-and-default-php-index-php-coming-while-accessing-url/19755 "2021-06-08T10:39:05Z")
Your software My PHP version is : \[root@nqdrvmpstgmautic mautic\]# rpm -qa | grep -i php php-intl-5.4.16-48.el7.x86\_64 php-process-5.4.16-48.el7.x86\_64 php-common-5.4.16-48.el7.x86\_64 php-gd-5.4.16-48.el7.x86\_64 ph… --- ## [Segments not being created](https://forum.mautic.org/t/segments-not-being-created/19776)
**Author:** [@nemaveze93](https://forum.mautic.org/u/nemaveze93)\ **Replies:** 1\ **Last updated:** [June 8, 2021, 9:54am UTC](https://forum.mautic.org/t/segments-not-being-created/19776 "2021-06-08T09:54:28Z")
Your software My Mautic version is: 2.16.2 My PHP version is: 7.3.27 My Database type and version is: Mysql Your problem My problem is: Hi Everyone, I started my mautic instance using mautic provided docker image … --- ## [GrapeJS builder not working (no option presented) for landing pages](https://forum.mautic.org/t/grapejs-builder-not-working-no-option-presented-for-landing-pages/19760)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 1\ **Last updated:** [June 8, 2021, 7:15am UTC](https://forum.mautic.org/t/grapejs-builder-not-working-no-option-presented-for-landing-pages/19760 "2021-06-08T07:15:53Z")
Your software My Mautic version is:3.3.3 My PHP version is: 7.3.27 My Database type and version is: msql 5.7.34 Your problem My problem is: In landing pages, with the grape JS plugin activated, the button to enter t… --- ## [Log Errors](https://forum.mautic.org/t/log-errors/19744)
**Author:** [@paul2000](https://forum.mautic.org/u/paul2000)\ **Replies:** 2\ **Last updated:** [June 8, 2021, 7:00am UTC](https://forum.mautic.org/t/log-errors/19744 "2021-06-08T07:00:36Z")
Your software My Mautic version is: 3.2.1 My PHP version is: PHP Version 7.3.27-1~deb10u1 My Database type and version is: Maria DB - sorry how do I find the version please? Your problem As far as I can tell Mautic … --- ## [CustomFieldHelper - Error when trying to run conditional logic on custom field](https://forum.mautic.org/t/customfieldhelper-error-when-trying-to-run-conditional-logic-on-custom-field/18482)
**Author:** [@blackswan](https://forum.mautic.org/u/blackswan)\ **Replies:** 4\ **Last updated:** [June 8, 2021, 6:06am UTC](https://forum.mautic.org/t/customfieldhelper-error-when-trying-to-run-conditional-logic-on-custom-field/18482 "2021-06-08T06:06:36Z")
\[2021-03-08 12:40:03\] mautic.NOTICE: Symfony\\Component\\Debug\\Exception\\FatalThrowableError: Type error: Argument 1 passed to Mautic\\LeadBundle\\Helper\\CustomFieldHelper::fieldValueTransfomer() must be of the type array,… --- ## [Remain at form don't working](https://forum.mautic.org/t/remain-at-form-dont-working/19764)
**Author:** [@darko](https://forum.mautic.org/u/darko)\ **Replies:** 0\ **Last updated:** [June 7, 2021, 2:04pm UTC](https://forum.mautic.org/t/remain-at-form-dont-working/19764 "2021-06-07T14:04:28Z")
Your software My Mautic version is: 3.3.3 My PHP version is: 7.4 My Database type and version is: 5.7 Maria Your problem My problem is: Can’t Remain at form after submiting. After Successful Submit Action form di… --- ## [Form's submit button doesn't works](https://forum.mautic.org/t/forms-submit-button-doesnt-works/19758)
**Author:** [@urbanspaceman](https://forum.mautic.org/u/urbanspaceman)\ **Replies:** 1\ **Last updated:** [June 7, 2021, 1:35pm UTC](https://forum.mautic.org/t/forms-submit-button-doesnt-works/19758 "2021-06-07T13:35:16Z")
Your software My Mautic version is: 3.3.3 My PHP version is: 7.4 My Database type and version is: Your problem My problem is: I have just sent out my first campaign with a request to fill in form to update some data… --- ## [Mautic doesn't display, I've a blank page](https://forum.mautic.org/t/mautic-doesnt-display-ive-a-blank-page/16146)
**Author:** [@emorineaux](https://forum.mautic.org/u/emorineaux)\ **Replies:** 2\ **Last updated:** [June 7, 2021, 1:12pm UTC](https://forum.mautic.org/t/mautic-doesnt-display-ive-a-blank-page/16146 "2021-06-07T13:12:39Z")
Your software My Mautic version is: 2.16 My PHP version is: 7.3 Webserver : nginx Hi, I don’t understand when I go to my url where I installed mautic, I show a white page. The favicon is correctly display but not th… --- ## [SPA and Contact Monitoring](https://forum.mautic.org/t/spa-and-contact-monitoring/4648)
**Author:** [@raffaele](https://forum.mautic.org/u/raffaele)\ **Replies:** 15\ **Last updated:** [June 7, 2021, 7:16am UTC](https://forum.mautic.org/t/spa-and-contact-monitoring/4648 "2021-06-07T07:16:21Z")
Is it possible to use Mautic JS tracking tool in a single page application? I tried by calling mt(‘send’, ‘pageview’) multiple times for each page visited by the user but looks like only the first call will actually work… --- ## [URL Info for deccision in form to send different emails](https://forum.mautic.org/t/url-info-for-deccision-in-form-to-send-different-emails/19736)
**Author:** [@sebastians](https://forum.mautic.org/u/sebastians)\ **Replies:** 6\ **Last updated:** [June 6, 2021, 3:57pm UTC](https://forum.mautic.org/t/url-info-for-deccision-in-form-to-send-different-emails/19736 "2021-06-06T15:57:53Z")
Hello, I have a form (with first name, last name and email) on several Wordpress sites. I have to evaluate the page URL in the response in Mautic in order to decide in the campaign which email template should be sent. H… --- ## [Focus Item - Website not shown](https://forum.mautic.org/t/focus-item-website-not-shown/19752)
**Author:** [@sebastians](https://forum.mautic.org/u/sebastians)\ **Replies:** 3\ **Last updated:** [June 6, 2021, 3:28pm UTC](https://forum.mautic.org/t/focus-item-website-not-shown/19752 "2021-06-06T15:28:07Z")
Hello, I want to setup a focus item for my website. When I submit my website I receive the following error: This website blocks iframe previews with the x-frame-options: SAMEORIGIN header. Please try another URL. Wha… --- ## [Add e-mails that reply to a campaign](https://forum.mautic.org/t/add-e-mails-that-reply-to-a-campaign/19730)
**Author:** [@blackswan](https://forum.mautic.org/u/blackswan)\ **Replies:** 1\ **Last updated:** [June 6, 2021, 5:48am UTC](https://forum.mautic.org/t/add-e-mails-that-reply-to-a-campaign/19730 "2021-06-06T05:48:32Z")
Is it possible to add e-mails that reply to an e-mail address to a campaign/tag them? Is this also possible if the e-mail is not yet in the mautic database before the reply? --- ## [Cannot Send Emails](https://forum.mautic.org/t/cannot-send-emails/19751)
**Author:** [@jamesjosh912](https://forum.mautic.org/u/jamesjosh912)\ **Replies:** 0\ **Last updated:** [June 5, 2021, 10:05pm UTC](https://forum.mautic.org/t/cannot-send-emails/19751 "2021-06-05T22:05:36Z")
My Mautic version is: 4.15.0 My PHP version is: 7.4.16 My Database type and version is: ? Your problem My problem is: Cannot Send Emails These errors are showing in the log: \[2021-04-27 00:20:07\] mautic.NOTICE: Sym… --- ## [Issue after restore Database in mautic](https://forum.mautic.org/t/issue-after-restore-database-in-mautic/19706)
**Author:** [@nataly](https://forum.mautic.org/u/nataly)\ **Replies:** 4\ **Last updated:** [June 4, 2021, 6:21am UTC](https://forum.mautic.org/t/issue-after-restore-database-in-mautic/19706 "2021-06-04T06:21:22Z")
Your software My Mautic version is: 3.3.1 My PHP version is: 7.3.27 My Database type and version is: Mysql Ver 8.0.23 for Linux on x86\_64 I have problems showing all the data after importing from Mautic version 2.0.1… --- ## [Joomla plugin doesn't create users properly in Mautic](https://forum.mautic.org/t/joomla-plugin-doesnt-create-users-properly-in-mautic/16885)
**Author:** [@luca.marzo](https://forum.mautic.org/u/luca.marzo)\ **Replies:** 4\ **Last updated:** [June 4, 2021, 5:10am UTC](https://forum.mautic.org/t/joomla-plugin-doesnt-create-users-properly-in-mautic/16885 "2021-06-04T05:10:38Z")
Your software My Mautic version is: v3.1.2 My PHP version is: 7.3.23 My Database type and version is: MariaDB Your problem Hi everyone, we’re using Mautic together with Joomla 3.9.22. My problem is: the Joomla pl… --- ## [Bounce url strange behavior](https://forum.mautic.org/t/bounce-url-strange-behavior/19718)
**Author:** [@evandropastor](https://forum.mautic.org/u/evandropastor)\ **Replies:** 2\ **Last updated:** [June 3, 2021, 2:30pm UTC](https://forum.mautic.org/t/bounce-url-strange-behavior/19718 "2021-06-03T14:30:32Z")
Hello! I hope all of you are healthy and safe. I’m having a strange issue here: when I insert my bounce URL callback (Amazon SES) and save the URL changes itself like on the screenshot. Because of that, I can’t send … --- ## [Dynamic fields in Focus item is printing the variable instead of default if field value is null](https://forum.mautic.org/t/dynamic-fields-in-focus-item-is-printing-the-variable-instead-of-default-if-field-value-is-null/19722)
**Author:** [@sakrecoer](https://forum.mautic.org/u/sakrecoer)\ **Replies:** 0\ **Last updated:** [June 3, 2021, 9:26am UTC](https://forum.mautic.org/t/dynamic-fields-in-focus-item-is-printing-the-variable-instead-of-default-if-field-value-is-null/19722 "2021-06-03T09:26:57Z")
Your software My Mautic version is: 3.3.3 My PHP version is: 7.4.18 My Database type and version is: mySQL Your problem My problem is: Dynamic fields only work in Focus Item if there is a known value. Even if there … --- ## [Remove space around the columns in each section](https://forum.mautic.org/t/remove-space-around-the-columns-in-each-section/19720)
**Author:** [@simontheathlead](https://forum.mautic.org/u/simontheathlead)\ **Replies:** 3\ **Last updated:** [June 3, 2021, 9:42am UTC](https://forum.mautic.org/t/remove-space-around-the-columns-in-each-section/19720 "2021-06-03T09:42:16Z")
Hi, in the email builder, there’s no option to remove the margins in each section. The columns are always centered. How can I get rid of this? I just want the to be on the left-hand side like a normal email. This questi… --- ## [Traffic to 404 pages creating new anonymous contact users](https://forum.mautic.org/t/traffic-to-404-pages-creating-new-anonymous-contact-users/19452)
**Author:** [@nextafter-dan](https://forum.mautic.org/u/nextafter-dan)\ **Replies:** 3\ **Last updated:** [June 3, 2021, 5:20am UTC](https://forum.mautic.org/t/traffic-to-404-pages-creating-new-anonymous-contact-users/19452 "2021-06-03T05:20:28Z")
Your software My Mautic version is: 3.3.3 My PHP version is: 7.4.3 My Database type and version is: MySQL 8 Your problem My problem is: I have a brand new install and fresh database. Within a day of the setup I sta… [Previous page](https://forum.mautic.org/c/support/8.md?page=132) [Next page](https://forum.mautic.org/c/support/8.md?page=134)