# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=144 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 145 --- ## [Fresh 3.02 install results in page not found after completing wizard](https://forum.mautic.org/t/fresh-3-02-install-results-in-page-not-found-after-completing-wizard/15461)
**Author:** [@ericgr](https://forum.mautic.org/u/ericgr)\ **Replies:** 5\ **Last updated:** [February 11, 2021, 1:00pm UTC](https://forum.mautic.org/t/fresh-3-02-install-results-in-page-not-found-after-completing-wizard/15461 "2021-02-11T13:00:25Z")
Ubunto 18.04 running in Virtualbox \*My PHP version is: 7.2.24 \*My MySQL/MariaDB version is: 10.3 This is a fresh install of 3.02. I was able to get all the way through the wizard and then the last button, instead of s… --- ## [Mautic REST API - "false" overwriteWithBlank attribute in PUT request overwrites with blank anyway](https://forum.mautic.org/t/mautic-rest-api-false-overwritewithblank-attribute-in-put-request-overwrites-with-blank-anyway/18102)
**Author:** [@pixgrim](https://forum.mautic.org/u/pixgrim)\ **Replies:** 1\ **Last updated:** [February 11, 2021, 6:33am UTC](https://forum.mautic.org/t/mautic-rest-api-false-overwritewithblank-attribute-in-put-request-overwrites-with-blank-anyway/18102 "2021-02-11T06:33:18Z")
Your software My Mautic version is: 3.2.5 My PHP version is: PHP Version 7.3.24-3+0~20201103.72+debian9~1.gbp945915 My Database type and version is: MariaDB 10.5.8 What I expected HTTP request PUT (/contacts/ID/edit… --- ## [How to craft a normal email with text aligned to the left without using html?](https://forum.mautic.org/t/how-to-craft-a-normal-email-with-text-aligned-to-the-left-without-using-html/18119)
**Author:** [@ori](https://forum.mautic.org/u/ori)\ **Replies:** 1\ **Last updated:** [February 10, 2021, 11:45pm UTC](https://forum.mautic.org/t/how-to-craft-a-normal-email-with-text-aligned-to-the-left-without-using-html/18119 "2021-02-10T23:45:41Z")
Hello! Just trying to set up a Mautic campaign but I’m not able to create a mail with the text aligned to the left side. The default option is centred, and looks a bit weird! Any tips? Don’t want to use HTML for it! a… --- ## [DashBoard options and help](https://forum.mautic.org/t/dashboard-options-and-help/18123)
**Author:** [@dashhopes](https://forum.mautic.org/u/dashhopes)\ **Replies:** 0\ **Last updated:** [February 10, 2021, 9:24pm UTC](https://forum.mautic.org/t/dashboard-options-and-help/18123 "2021-02-10T21:24:31Z")
Hello evryone, I hope this finds everyone safe and sound, I’m new to Mautic, enjoying the tool and getting prety confortable, however, I have a question regarding ‘DashBoards’ that maybe someone can shed some light and … --- ## [Dynamic Web Content with 2 slots](https://forum.mautic.org/t/dynamic-web-content-with-2-slots/5557)
**Author:** [@adborges](https://forum.mautic.org/u/adborges)\ **Replies:** 1\ **Last updated:** [September 6, 2016, 8:45pm UTC](https://forum.mautic.org/t/dynamic-web-content-with-2-slots/5557 "2016-09-06T20:45:21Z")
Im having problem to make work TWO dynamic slots in a same webpage. The pushed content to slot2 is taking place in slot 1 The slot 2 wont receive any push at all Is not possible tohave 2 simultaneous slots in th… --- ## [Different newbie questions ;-)](https://forum.mautic.org/t/different-newbie-questions/13313)
**Author:** [@iparker](https://forum.mautic.org/u/iparker)\ **Replies:** 6\ **Last updated:** [February 10, 2021, 9:03am UTC](https://forum.mautic.org/t/different-newbie-questions/13313 "2021-02-10T09:03:12Z")
Hello, I’m new to mautic and have some different questions about some things and behaviour in mautic. 1.) What is a good way to reach all contacts with a campaign? Do I have to create a segment for this with something … --- ## [Send rate issue for Segment Emails](https://forum.mautic.org/t/send-rate-issue-for-segment-emails/18097)
**Author:** [@justinchua](https://forum.mautic.org/u/justinchua)\ **Replies:** 3\ **Last updated:** [February 9, 2021, 11:23pm UTC](https://forum.mautic.org/t/send-rate-issue-for-segment-emails/18097 "2021-02-09T23:23:04Z")
Your software My Mautic version is: 2.16.0 My PHP version is: 7.0.33 Your problem My problem is: I am scheduling segment emails via Channels \> Emails and the send rate is extremely slow (about 6,000 emails per hour,… --- ## [Clicks Reporting Help!](https://forum.mautic.org/t/clicks-reporting-help/18070)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 4\ **Last updated:** [February 9, 2021, 7:05am UTC](https://forum.mautic.org/t/clicks-reporting-help/18070 "2021-02-09T07:05:17Z")
Hi all, I am trying my hardest to hack my way to getting daily click report. I have managed to generate nice reports through mysql for sent, opened, unsubscribed but for the life of me cannot find how I can extract thi… --- ## [Monitored inbox error](https://forum.mautic.org/t/monitored-inbox-error/18075)
**Author:** [@punctual](https://forum.mautic.org/u/punctual)\ **Replies:** 9\ **Last updated:** [February 9, 2021, 2:50am UTC](https://forum.mautic.org/t/monitored-inbox-error/18075 "2021-02-09T02:50:13Z")
Your software My Mautic version is:3.2.5 My PHP version is:7.2.36 My Database type and version is: Your problem My problem is: I got this notification under the monitored inbox setting The PHP IMAP extension is req… --- ## [Upgrade 2.16.3 to 3.0 a mess again](https://forum.mautic.org/t/upgrade-2-16-3-to-3-0-a-mess-again/15647)
**Author:** [@modifiedcontent](https://forum.mautic.org/u/modifiedcontent)\ **Replies:** 12\ **Last updated:** [February 7, 2021, 4:18pm UTC](https://forum.mautic.org/t/upgrade-2-16-3-to-3-0-a-mess-again/15647 "2021-02-07T16:18:46Z")
Mautic 2.16.3 - self-hosted on CentOS PHP 7.2.30 MySQL 5.7.30 Updating Errors I am Updating Upgrading/installing via Web (and/or Command Line) These errors are showing in the installer: ERR\_DOWNLOAD\_UPGRADE\_PACKAG… --- ## [Twitter Social Monitor Plugin Error](https://forum.mautic.org/t/twitter-social-monitor-plugin-error/11208)
**Author:** [@altuni](https://forum.mautic.org/u/altuni)\ **Replies:** 3\ **Last updated:** [February 7, 2021, 2:09pm UTC](https://forum.mautic.org/t/twitter-social-monitor-plugin-error/11208 "2021-02-07T14:09:40Z")
Your software My Mautic version is: 2.15.2 My PHP version is: 7.2.19 (ubuntu) MYSQL: 5.7.27 Your problem My problem is: I am using the twitter social monitor plugin over two different installs, both have the same… --- ## [134 Executed Unavailable Migrations - unable to doctrine:schema:update - foreign key constraint 'FK\_3A18CA5A19EB6921'](https://forum.mautic.org/t/134-executed-unavailable-migrations-unable-to-doctrineupdate-foreign-key-constraint-fk-3a18ca5a19eb6921/15850)
**Author:** [@maumatic](https://forum.mautic.org/u/maumatic)\ **Replies:** 9\ **Last updated:** [February 7, 2021, 6:55am UTC](https://forum.mautic.org/t/134-executed-unavailable-migrations-unable-to-doctrineupdate-foreign-key-constraint-fk-3a18ca5a19eb6921/15850 "2021-02-07T06:55:16Z")
Your software My Mautic version is: 3.1.0 My PHP version is: 7.3.20 My MariaDB version is : 10.5 Your problem My problem is: There are 134 Executed Unavailable Migrations Here’s the migration status: \[root@vps m… --- ## [I was getting an error while trying to connect mautic with mail250 SMTP server](https://forum.mautic.org/t/i-was-getting-an-error-while-trying-to-connect-mautic-with-mail250-smtp-server/18064)
**Author:** [@punctual](https://forum.mautic.org/u/punctual)\ **Replies:** 0\ **Last updated:** [February 6, 2021, 6:26pm UTC](https://forum.mautic.org/t/i-was-getting-an-error-while-trying-to-connect-mautic-with-mail250-smtp-server/18064 "2021-02-06T18:26:03Z")
Your software My Mautic version is:3.2.5 My PHP version is:7.3.26 My Database type and version is: i don.t really know Your problem My problem is: I am a still a newbie with using mautic, i have successfully instal… --- ## [Download page not working](https://forum.mautic.org/t/download-page-not-working/8229)
**Author:** [@msource1](https://forum.mautic.org/u/msource1)\ **Replies:** 5\ **Last updated:** [February 5, 2021, 9:48am UTC](https://forum.mautic.org/t/download-page-not-working/8229 "2021-02-05T09:48:35Z")
FYI - download button at https://www.mautic.org/download/ does nothing after all required information was input. --- ## [Unsubscribe from everything OR Manage Preferences - How to do?](https://forum.mautic.org/t/unsubscribe-from-everything-or-manage-preferences-how-to-do/18049)
**Author:** [@ricardomartins](https://forum.mautic.org/u/ricardomartins)\ **Replies:** 1\ **Last updated:** [February 5, 2021, 6:59am UTC](https://forum.mautic.org/t/unsubscribe-from-everything-or-manage-preferences-how-to-do/18049 "2021-02-05T06:59:37Z")
Your software My Mautic version is: 3.2 My PHP version is: 7.3 My Database type and version is: Not relevant My Question I have preferences page enabled, so when I use {unsubscribe\_url} the user is redirected to pre… --- ## [Pipedrive sync issue](https://forum.mautic.org/t/pipedrive-sync-issue/9716)
**Author:** [@jespjor](https://forum.mautic.org/u/jespjor)\ **Replies:** 5\ **Last updated:** [February 4, 2021, 3:13pm UTC](https://forum.mautic.org/t/pipedrive-sync-issue/9716 "2021-02-04T15:13:06Z")
Hi all! Setting up the plugin for pipedrive and the webhook and all is working and giving 200 responce OK. i can sync contacts from pipedrive to mautic, but the other way is not working at all. Company is no … --- ## [Getting the error 404 when doing the test callback to URL in the email monitor](https://forum.mautic.org/t/getting-the-error-404-when-doing-the-test-callback-to-url-in-the-email-monitor/18033)
**Author:** [@dirtyd](https://forum.mautic.org/u/dirtyd)\ **Replies:** 0\ **Last updated:** [February 4, 2021, 9:05am UTC](https://forum.mautic.org/t/getting-the-error-404-when-doing-the-test-callback-to-url-in-the-email-monitor/18033 "2021-02-04T09:05:57Z")
Greetings. My environment: Server: Digital Ocean droplet OS: Ubuntu 20.04.1 LTS (GNU/Linux 5.4.0-51-generic x86\_64) PHP: 7.3.25-1+ubuntu20.04.1+deb.sury.org+1 (cli) (built: Dec 26 2020 10:32:51) ( NTS ) DB: mysql V… --- ## [New install with prior database possible?](https://forum.mautic.org/t/new-install-with-prior-database-possible/13960)
**Author:** [@bulgin](https://forum.mautic.org/u/bulgin)\ **Replies:** 12\ **Last updated:** [February 3, 2021, 5:06pm UTC](https://forum.mautic.org/t/new-install-with-prior-database-possible/13960 "2021-02-03T17:06:08Z")
Your software My Mautic version is: 2.16.0 My PHP version is:7.2.29 Your problem My problem is: Can I migrate to upgraded version and import prior database records? These errors are showing in the log: Steps I hav… --- ## [Import Data from previous version](https://forum.mautic.org/t/import-data-from-previous-version/5936)
**Author:** [@mauritzswanepoel](https://forum.mautic.org/u/mauritzswanepoel)\ **Replies:** 5\ **Last updated:** [February 3, 2021, 8:00am UTC](https://forum.mautic.org/t/import-data-from-previous-version/5936 "2021-02-03T08:00:34Z")
Hello! We’ve recently moved our mautic installation from a cPanel server to our own dedicated server. We’ve got a backup of the entire old database but do not have all of the local files which was on the old cPanel … --- ## [CSRF Token on mydomain.mautic.net is invalid](https://forum.mautic.org/t/csrf-token-on-mydomain-mautic-net-is-invalid/9821)
**Author:** [@Muphisto](https://forum.mautic.org/u/Muphisto)\ **Replies:** 2\ **Last updated:** [February 3, 2021, 3:11am UTC](https://forum.mautic.org/t/csrf-token-on-mydomain-mautic-net-is-invalid/9821 "2021-02-03T03:11:10Z")
Hello! Still get the CSRF Token error, but it is not on our domain, but on Mautics. If I want to add field in new forms or e-mails on mydomain.mautic.net, I constantly receive CSRF Token is Invalid. I’ve read the previ… --- ## [Form loading delay for exit intent](https://forum.mautic.org/t/form-loading-delay-for-exit-intent/17988)
**Author:** [@ill13](https://forum.mautic.org/u/ill13)\ **Replies:** 1\ **Last updated:** [February 2, 2021, 7:17pm UTC](https://forum.mautic.org/t/form-loading-delay-for-exit-intent/17988 "2021-02-02T19:17:01Z")
Your software My Mautic version is: 3.2.5 My PHP version is: 7.3.23 My Database type and version is: 10.3.27-MariaDB-cll-lve Your problem My problem is: When calling a form on ‘exit intent’ or ‘Visitor intends to … --- ## [Mautic Unsubscribe header/ READ THIS](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971)
**Author:** [@tarik123](https://forum.mautic.org/u/tarik123)\ **Replies:** 10\ **Last updated:** [February 2, 2021, 4:54pm UTC](https://forum.mautic.org/t/mautic-unsubscribe-header-read-this/17971 "2021-02-02T16:54:49Z")
Hello everyone, I noticed huge drop in open rate last two days. I have been testing my emails on mail-tester a lot those two days. Tried changing to different email templates. Email is good, no spam words…bla bla Mail-t… --- ## [Segment not working](https://forum.mautic.org/t/segment-not-working/17977)
**Author:** [@enricosigurta](https://forum.mautic.org/u/enricosigurta)\ **Replies:** 7\ **Last updated:** [February 2, 2021, 3:05pm UTC](https://forum.mautic.org/t/segment-not-working/17977 "2021-02-02T15:05:37Z")
Your software My Mautic version is: 3.2.4 My PHP version is: 7.2 My Database type and version is: I don’t know Your problem My problem is: I set up a simple segment rule: when a contact has an empty stage, add to s… --- ## [Emptying the dashboard](https://forum.mautic.org/t/emptying-the-dashboard/17978)
**Author:** [@enricosigurta](https://forum.mautic.org/u/enricosigurta)\ **Replies:** 1\ **Last updated:** [February 2, 2021, 10:24am UTC](https://forum.mautic.org/t/emptying-the-dashboard/17978 "2021-02-02T10:24:25Z")
Your software My Mautic version is: 3.2.4 My PHP version is: 7.2 Hi, is there a way to empty the dashboard? So that, when someone log in into mautic, sees no widget? I tried to simply remove everything and save the d… --- ## [Page Visit Event fired more than once](https://forum.mautic.org/t/page-visit-event-fired-more-than-once/17957)
**Author:** [@maddy](https://forum.mautic.org/u/maddy)\ **Replies:** 7\ **Last updated:** [February 1, 2021, 6:23am UTC](https://forum.mautic.org/t/page-visit-event-fired-more-than-once/17957 "2021-02-01T06:23:17Z")
Your software My Mautic version is: 3.2.5 My PHP version is: 7.3 My Database type and version is: mariadb 10.2 Your problem My problem is: I have the Mautic Tracking Code managed via Google Tag Manager, and it work… --- ## [API Get Email count clicks](https://forum.mautic.org/t/api-get-email-count-clicks/17960)
**Author:** [@ireferpesa](https://forum.mautic.org/u/ireferpesa)\ **Replies:** 0\ **Last updated:** [January 29, 2021, 2:05pm UTC](https://forum.mautic.org/t/api-get-email-count-clicks/17960 "2021-01-29T14:05:02Z")
Your software My Mautic version is: 3 My PHP version is: 7.3.26 My Database type and version is: Your problem My problem is: Hi, I extract the data from mautic with the API, and from the emails I have the delivery … --- ## [Link inside dynamic content not working](https://forum.mautic.org/t/link-inside-dynamic-content-not-working/17949)
**Author:** [@francescavigolo](https://forum.mautic.org/u/francescavigolo)\ **Replies:** 2\ **Last updated:** [January 28, 2021, 5:42pm UTC](https://forum.mautic.org/t/link-inside-dynamic-content-not-working/17949 "2021-01-28T17:42:22Z")
Your software My Mautic version is: 3.2.4 My PHP version is: My Database type and version is: Your problem My problem is: In the email builder, I try to insert a link on a text inside a dynamic content. When I send … --- ## [Enable different languages for different users](https://forum.mautic.org/t/enable-different-languages-for-different-users/17938)
**Author:** [@enricosigurta](https://forum.mautic.org/u/enricosigurta)\ **Replies:** 2\ **Last updated:** [January 28, 2021, 2:33pm UTC](https://forum.mautic.org/t/enable-different-languages-for-different-users/17938 "2021-01-28T14:33:56Z")
Hi, is there a way to enable different languages for different users? We have salespeople who only speak Italian, French or German. Is it possible to make it so that, their account, the backend is written in their lang… --- ## [Tweets Not Sending](https://forum.mautic.org/t/tweets-not-sending/7103)
**Author:** [@mblcote](https://forum.mautic.org/u/mblcote)\ **Replies:** 8\ **Last updated:** [January 28, 2021, 2:12pm UTC](https://forum.mautic.org/t/tweets-not-sending/7103 "2021-01-28T14:12:34Z")
I have created a campaign to tweet to users within a segment. It appears as though all of the trigger cron job is running correctly. I have attached a screenshot. Users are not receiving tweets. I have on… --- ## [HOWTO: Campaign, forms data to Pipedrive?](https://forum.mautic.org/t/howto-campaign-forms-data-to-pipedrive/17921)
**Author:** [@vvaisanen](https://forum.mautic.org/u/vvaisanen)\ **Replies:** 2\ **Last updated:** [January 28, 2021, 1:35pm UTC](https://forum.mautic.org/t/howto-campaign-forms-data-to-pipedrive/17921 "2021-01-28T13:35:25Z")
Your software My Mautic version is: latest My PHP version is: latest Your problem I have a campaign which has a web form. I would like to see the the form data in Pipedrive’s Notes. Can someone tell me how? Or is th… [Previous page](https://forum.mautic.org/c/support/8.md?page=143) [Next page](https://forum.mautic.org/c/support/8.md?page=145)