# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=150 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 151 --- ## [RSS Integration](https://forum.mautic.org/t/rss-integration/9472)
**Author:** [@sheismelissa](https://forum.mautic.org/u/sheismelissa)\ **Replies:** 2\ **Last updated:** [November 28, 2020, 12:53am UTC](https://forum.mautic.org/t/rss-integration/9472 "2020-11-28T00:53:27Z")
We are working on setting up mautic, and on the website, it states that RSS is integrated with Mautic along with many other apps. However, I can’t seem to find out how to use this integration to set up an rss-to-email ne… --- ## [Cronjob mautic:campaign:trigger throws an error](https://forum.mautic.org/t/cronjob-mautictrigger-throws-an-error/17189)
**Author:** [@alexhammer](https://forum.mautic.org/u/alexhammer)\ **Replies:** 0\ **Last updated:** [November 27, 2020, 9:47pm UTC](https://forum.mautic.org/t/cronjob-mautictrigger-throws-an-error/17189 "2020-11-27T21:47:33Z")
Your software My Mautic version is: 3.1.2 My PHP version is: 7.3 My Database type and version is: MariaDb 10.4 Your problem My problem is: Mautic started to throw an error on one of my machines after I installed a … --- ## [Changing site\_url creates 500 error](https://forum.mautic.org/t/changing-site-url-creates-500-error/17116)
**Author:** [@alexhammer](https://forum.mautic.org/u/alexhammer)\ **Replies:** 6\ **Last updated:** [November 27, 2020, 9:21pm UTC](https://forum.mautic.org/t/changing-site-url-creates-500-error/17116 "2020-11-27T21:21:53Z")
Your software My Mautic version is: 3.1.2 My PHP version is: 7.3 My Database type and version is: MariaDB 10.4 Your problem My problem is: I moved Mautic from shared hosting to VPS. Everything works as it should be… --- ## [Crons are encountering an error](https://forum.mautic.org/t/crons-are-encountering-an-error/17179)
**Author:** [@robm](https://forum.mautic.org/u/robm)\ **Replies:** 2\ **Last updated:** [November 27, 2020, 3:42pm UTC](https://forum.mautic.org/t/crons-are-encountering-an-error/17179 "2020-11-27T15:42:59Z")
Your software My Mautic version is: 3.1.2 My PHP version is: 7.2.34 My Database type and version is: MySql Your problem My problem is: I set up a new mautic and added the crons as usual, but I am getting an error. T… --- ## [Mautic update failed](https://forum.mautic.org/t/mautic-update-failed/11829)
**Author:** [@dageci](https://forum.mautic.org/u/dageci)\ **Replies:** 18\ **Last updated:** [November 27, 2020, 2:10pm UTC](https://forum.mautic.org/t/mautic-update-failed/11829 "2020-11-27T14:10:03Z")
Your software My Mautic version is: v2.15.3 My PHP version is: 7.1.33 Your problem My problem is: The update failed. The database didn’t update properly. Now I can’t access Forms, and users can’t submit forms. I h… --- ## [IS there a way to use 3rd party forms](https://forum.mautic.org/t/is-there-a-way-to-use-3rd-party-forms/17138)
**Author:** [@chervenkov](https://forum.mautic.org/u/chervenkov)\ **Replies:** 3\ **Last updated:** [November 27, 2020, 5:49am UTC](https://forum.mautic.org/t/is-there-a-way-to-use-3rd-party-forms/17138 "2020-11-27T05:49:47Z")
Your software My Mautic version is:3.1.2 My PHP version is: My Database type and version is: Your problem My problem is: Is there a way to use custom 3rd party forms like this: https://girlsdodating.com/api/template… --- ## ["Total Contacts" is not correct - any idea why?](https://forum.mautic.org/t/total-contacts-is-not-correct-any-idea-why/17060)
**Author:** [@concise.ac](https://forum.mautic.org/u/concise.ac)\ **Replies:** 6\ **Last updated:** [November 26, 2020, 11:22pm UTC](https://forum.mautic.org/t/total-contacts-is-not-correct-any-idea-why/17060 "2020-11-26T23:22:22Z")
Your software My Mautic version is: 3.0 My PHP version is: 7.3.24 My Database type and version is: mySQL Your problem My problem is: For some reason my “total contacts” shown in the dashboard graph is wrong - I am r… --- ## [Is it possible to keep first name and last name blank and use some single-field name equalent?](https://forum.mautic.org/t/is-it-possible-to-keep-first-name-and-last-name-blank-and-use-some-single-field-name-equalent/17162)
**Author:** [@kote.isaev](https://forum.mautic.org/u/kote.isaev)\ **Replies:** 5\ **Last updated:** [November 26, 2020, 11:20pm UTC](https://forum.mautic.org/t/is-it-possible-to-keep-first-name-and-last-name-blank-and-use-some-single-field-name-equalent/17162 "2020-11-26T23:20:10Z")
I noticed that Mautic actually become a barrier with sticking to first/last name strategy. We are using now the same approach for years, but wanting to switch to single-field “Name” strategy because we think it is: Al… --- ## [500 Error When Trying to Edit Existing Focus Items + 2 more issues](https://forum.mautic.org/t/500-error-when-trying-to-edit-existing-focus-items-2-more-issues/17140)
**Author:** [@mautickook](https://forum.mautic.org/u/mautickook)\ **Replies:** 1\ **Last updated:** [November 26, 2020, 9:39pm UTC](https://forum.mautic.org/t/500-error-when-trying-to-edit-existing-focus-items-2-more-issues/17140 "2020-11-26T21:39:31Z")
Your software My Mautic version is: 2.16.3 My PHP version is: 7.3 My Database type and version is: Mariadb 10.4 Your problem My problem is: I seem to have several issues on my Mautic installation: 1: I can’t edit… --- ## [Filter Segments Based On Empty Boolean](https://forum.mautic.org/t/filter-segments-based-on-empty-boolean/12480)
**Author:** [@av1dlearner](https://forum.mautic.org/u/av1dlearner)\ **Replies:** 1\ **Last updated:** [November 25, 2020, 5:29pm UTC](https://forum.mautic.org/t/filter-segments-based-on-empty-boolean/12480 "2020-11-25T17:29:42Z")
Your software My Mautic version is: 2.15.3 My PHP version is: 7.1.33 Your problem My problem is: Lets say I have a custom Boolean which says “Phone Customer” Yes/No i would like to filter a segment that should cont… --- ## [Delete E-Mails Based on External List](https://forum.mautic.org/t/delete-e-mails-based-on-external-list/17055)
**Author:** [@arnold2606](https://forum.mautic.org/u/arnold2606)\ **Replies:** 2\ **Last updated:** [November 25, 2020, 12:36pm UTC](https://forum.mautic.org/t/delete-e-mails-based-on-external-list/17055 "2020-11-25T12:36:31Z")
Your software My Mautic version is: 3.0.1 My PHP version is: 7.3.9 My Database type and version is: MySQL 14.4 Your problem My problem is: I have a text file with e-mail addresses that I want to delete from Mautic.… --- ## [Best way to integrate with Bigcommerce](https://forum.mautic.org/t/best-way-to-integrate-with-bigcommerce/5390)
**Author:** [@tkremark](https://forum.mautic.org/u/tkremark)\ **Replies:** 1\ **Last updated:** [September 19, 2016, 7:11pm UTC](https://forum.mautic.org/t/best-way-to-integrate-with-bigcommerce/5390 "2016-09-19T19:11:10Z")
Now that Podbox is no longer doing integration. Does anyone have any suggestions on integrating Mautic with Bigcommerce. mautic.com has limitations. I can setup a subdomain on another domain I use. (same niche) and ho… --- ## [Embed Preference center and Unsubscribe into my site - unique user identifier?](https://forum.mautic.org/t/embed-preference-center-and-unsubscribe-into-my-site-unique-user-identifier/17073)
**Author:** [@ldev](https://forum.mautic.org/u/ldev)\ **Replies:** 2\ **Last updated:** [November 25, 2020, 12:46am UTC](https://forum.mautic.org/t/embed-preference-center-and-unsubscribe-into-my-site-unique-user-identifier/17073 "2020-11-25T00:46:15Z")
Your software My Mautic version is 3.1.2: My PHP version is: 7.3.\* My Database type and version is: mysql 8 Your problem Figuring out a way to integrate unsubscribe && preference center into my website. Reasoning… --- ## [Error log flooded with integrity error](https://forum.mautic.org/t/error-log-flooded-with-integrity-error/17134)
**Author:** [@danielhilst](https://forum.mautic.org/u/danielhilst)\ **Replies:** 0\ **Last updated:** [November 24, 2020, 8:09pm UTC](https://forum.mautic.org/t/error-log-flooded-with-integrity-error/17134 "2020-11-24T20:09:20Z")
Your software My Mautic version is: 3.1.2 My PHP version is: 7.2 My Database type and version is: MySQL 5.7 Your problem My problem is: I have these lines flooding the Mautic log \[2020-11-24 18:02:03\] mautic.ERROR… --- ## [Apache error, Parameter APQd must be defined](https://forum.mautic.org/t/apache-error-parameter-apqd-must-be-defined/17133)
**Author:** [@diegoweb](https://forum.mautic.org/u/diegoweb)\ **Replies:** 0\ **Last updated:** [November 24, 2020, 7:04pm UTC](https://forum.mautic.org/t/apache-error-parameter-apqd-must-be-defined/17133 "2020-11-24T19:04:48Z")
Your software | Mautic version | 3.1.2 | PHP version | 7.3.24 | MariaDB version | 5.5.68 | OS | CentOS Linux 7.9.2009 | Browser | Google Chrome 87.0.4280.66 | Control Panel | Virtualmin 6.13 Pro. Your problem No… --- ## [An error occurred while updating the database](https://forum.mautic.org/t/an-error-occurred-while-updating-the-database/17056)
**Author:** [@chervenkov](https://forum.mautic.org/u/chervenkov)\ **Replies:** 2\ **Last updated:** [November 24, 2020, 11:49am UTC](https://forum.mautic.org/t/an-error-occurred-while-updating-the-database/17056 "2020-11-24T11:49:05Z")
Your software My Mautic version is: 3.2.1. My PHP version is:7.2.24, on Ubuntu 18.04 My Database type and version is: MySQL Your problem My problem is: i have this error : “An error occurred while updating the datab… --- ## [Multiple errors with two fresh installations of 3.1.1](https://forum.mautic.org/t/multiple-errors-with-two-fresh-installations-of-3-1-1/16420)
**Author:** [@zach](https://forum.mautic.org/u/zach)\ **Replies:** 7\ **Last updated:** [November 24, 2020, 11:48am UTC](https://forum.mautic.org/t/multiple-errors-with-two-fresh-installations-of-3-1-1/16420 "2020-11-24T11:48:10Z")
Your software My Mautic version is: 3.1.1 My PHP version is: 7.2 Your problem My problem is: I have two instances of Mautic running on my VPS. One was installed via Softaculous on Cpanel, the other was installed man… --- ## [Mautic 3.1.2 installed - Plugins are not available](https://forum.mautic.org/t/mautic-3-1-2-installed-plugins-are-not-available/17003)
**Author:** [@jtiebel](https://forum.mautic.org/u/jtiebel)\ **Replies:** 4\ **Last updated:** [November 24, 2020, 11:47am UTC](https://forum.mautic.org/t/mautic-3-1-2-installed-plugins-are-not-available/17003 "2020-11-24T11:47:20Z")
Your software My Mautic version is: 3.1.2 My PHP version is: 7.3 My Database type and version is: Your problem My problem is: Moutic shows only “OneSignal” and “Twilio” Plugin. I’m not familiar with Mautic and … --- ## [mautic.ERROR: CAMPAIGN: An exception occurred while executing 'SELECT](https://forum.mautic.org/t/mautic-error-campaign-an-exception-occurred-while-executing-select/17103)
**Author:** [@antonio-lazzari](https://forum.mautic.org/u/antonio-lazzari)\ **Replies:** 0\ **Last updated:** [November 23, 2020, 10:26am UTC](https://forum.mautic.org/t/mautic-error-campaign-an-exception-occurred-while-executing-select/17103 "2020-11-23T10:26:06Z")
Your software My Mautic version is: v3.1.2 My PHP version is: 7.3.23 My Database type and version is: 5.7.32 Your problem My problem is: campaigns don’t run with the error below These errors are showing in the log… --- ## [Create segment of clickers](https://forum.mautic.org/t/create-segment-of-clickers/17099)
**Author:** [@seanyboy](https://forum.mautic.org/u/seanyboy)\ **Replies:** 3\ **Last updated:** [November 22, 2020, 7:25pm UTC](https://forum.mautic.org/t/create-segment-of-clickers/17099 "2020-11-22T19:25:08Z")
My Mautic version is: 7.3.21 My problem is: I would like to send a list of contacts that clicked on an email. also, what link did they click. how can I achieve this? (I only see an option to create based on “read” the e… --- ## [Mautic Form on AMP pages](https://forum.mautic.org/t/mautic-form-on-amp-pages/15553)
**Author:** [@mneumann](https://forum.mautic.org/u/mneumann)\ **Replies:** 1\ **Last updated:** [November 20, 2020, 6:05pm UTC](https://forum.mautic.org/t/mautic-form-on-amp-pages/15553 "2020-11-20T18:05:10Z")
I am trying to put Mautic forms on an AMP page, but the Javascript is not permitted on AMP. My Wordpress plugin is stripping it all out and submission does not work. Any way to resolve that? And the Mautic tracking code… --- ## [Loading mtc.js and forms scripts failed](https://forum.mautic.org/t/loading-mtc-js-and-forms-scripts-failed/17077)
**Author:** [@tk1](https://forum.mautic.org/u/tk1)\ **Replies:** 0\ **Last updated:** [November 19, 2020, 8:10pm UTC](https://forum.mautic.org/t/loading-mtc-js-and-forms-scripts-failed/17077 "2020-11-19T20:10:57Z")
Your software My Mautic version is: 3.1.2 My PHP version is: 7.3 My Database type and version is: MySQL 5.5 (What Bitnami had set in the .php files, though I still had to set server\_db\_version in config and local.php … --- ## [How to add ports](https://forum.mautic.org/t/how-to-add-ports/17065)
**Author:** [@pcs](https://forum.mautic.org/u/pcs)\ **Replies:** 5\ **Last updated:** [November 20, 2020, 3:12pm UTC](https://forum.mautic.org/t/how-to-add-ports/17065 "2020-11-20T15:12:26Z")
Your software My Mautic version is: 2.16.1 My PHP version is: 7.3 My Database type and version is:? Your problem need to try to update your php project to connect to localhost:55672 instead of just localhost:5672 My… --- ## [Campaign not sending emails](https://forum.mautic.org/t/campaign-not-sending-emails/17053)
**Author:** [@dannyogolo](https://forum.mautic.org/u/dannyogolo)\ **Replies:** 7\ **Last updated:** [November 19, 2020, 10:05pm UTC](https://forum.mautic.org/t/campaign-not-sending-emails/17053 "2020-11-19T22:05:12Z")
Your problem My problem is: I set up a double option campaign (to reduce bounce), the first step of adding the contact to the pending list works, but sending the option email with a confirmation link is not working. the… --- ## [Campaign Logic Question - "Last execution error: 'user' has already received this marketing email."](https://forum.mautic.org/t/campaign-logic-question-last-execution-error-user-has-already-received-this-marketing-email/17064)
**Author:** [@pwned555](https://forum.mautic.org/u/pwned555)\ **Replies:** 1\ **Last updated:** [November 19, 2020, 1:44pm UTC](https://forum.mautic.org/t/campaign-logic-question-last-execution-error-user-has-already-received-this-marketing-email/17064 "2020-11-19T13:44:27Z")
Your software My Mautic version is: 3.1.2 My PHP version is: 7.3.24 My Database type and version is: 10.5.4-MariaDB IIS 10.0 Hi, I’m curious to the logic of having people re-start a campaign. Here is my scenario fo… --- ## [Skyline theme does not work and also landing page clone and edit does not work](https://forum.mautic.org/t/skyline-theme-does-not-work-and-also-landing-page-clone-and-edit-does-not-work/16681)
**Author:** [@d\_wathi](https://forum.mautic.org/u/d_wathi)\ **Replies:** 3\ **Last updated:** [November 19, 2020, 10:35am UTC](https://forum.mautic.org/t/skyline-theme-does-not-work-and-also-landing-page-clone-and-edit-does-not-work/16681 "2020-11-19T10:35:45Z")
Your software My Mautic version is: bin/console -V Mautic 3.1.1 - app/prod (kernel: app, env: prod, debug: false) My PHP version is:PHP 7.3.23 Your problem My problem is: Channels–\> Emails–\>New–\> New Template Email… --- ## [Builder 500 error and campaign not sending to new sign-ups](https://forum.mautic.org/t/builder-500-error-and-campaign-not-sending-to-new-sign-ups/17070)
**Author:** [@mautickook](https://forum.mautic.org/u/mautickook)\ **Replies:** 0\ **Last updated:** [November 19, 2020, 3:57am UTC](https://forum.mautic.org/t/builder-500-error-and-campaign-not-sending-to-new-sign-ups/17070 "2020-11-19T03:57:10Z")
Your software My Mautic version is: 2.16.3 My PHP version is: 7.3 My Database type and version is: MariaDB and it is 10.4 version. Your problem My problem is: I can’t edit any focus items, once in builder I get a 50… --- ## [How to send immediately email to a new subscribed user?](https://forum.mautic.org/t/how-to-send-immediately-email-to-a-new-subscribed-user/17050)
**Author:** [@chervenkov](https://forum.mautic.org/u/chervenkov)\ **Replies:** 2\ **Last updated:** [November 18, 2020, 9:39am UTC](https://forum.mautic.org/t/how-to-send-immediately-email-to-a-new-subscribed-user/17050 "2020-11-18T09:39:01Z")
Your software My Mautic version is: 3.1.2 My PHP version is: My Database type and version is: Your problem My problem is: Hello, i need to send e-mail immediately and automatically to every new subscribed person. … --- ## [404 not found after wizard runs](https://forum.mautic.org/t/404-not-found-after-wizard-runs/17037)
**Author:** [@daveusername](https://forum.mautic.org/u/daveusername)\ **Replies:** 1\ **Last updated:** [November 17, 2020, 10:14pm UTC](https://forum.mautic.org/t/404-not-found-after-wizard-runs/17037 "2020-11-17T22:14:53Z")
Your software My Mautic version is: 3.1.2 My PHP version is: 7.2.34 My Database type and version is: 10.2.10-MariaDB MariaDB Server Your problem My problem is: After wizard, I get a 404 ERROR “The requested URL wa… --- ## [3.2.1 Campaign sends emails without visiting a page](https://forum.mautic.org/t/3-2-1-campaign-sends-emails-without-visiting-a-page/17035)
**Author:** [@csaeum](https://forum.mautic.org/u/csaeum)\ **Replies:** 3\ **Last updated:** [November 17, 2020, 8:13am UTC](https://forum.mautic.org/t/3-2-1-campaign-sends-emails-without-visiting-a-page/17035 "2020-11-17T08:13:39Z")
Your software My Mautic version is: 3.2.1 My PHP version is: 7.3 My Database type and version is: MySQL hi Guys I just have a problem with the 3.1.2 that is newly installed, which I cannot understand. I created a c… [Previous page](https://forum.mautic.org/c/support/8.md?page=149) [Next page](https://forum.mautic.org/c/support/8.md?page=151)