# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=167 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 168 --- ## [Landing Page goes offline](https://forum.mautic.org/t/landing-page-goes-offline/14301)
**Author:** [@kevinnash](https://forum.mautic.org/u/kevinnash)\ **Replies:** 6\ **Last updated:** [May 12, 2020, 4:12pm UTC](https://forum.mautic.org/t/landing-page-goes-offline/14301 "2020-05-12T16:12:33Z")
Your software My Mautic version is:2.16.0 My PHP version is:7.1 Your problem My problem is: after creating the landing page the link opens only once in chrome and on the second attempt it shows offline… I clear the c… --- ## [CORS policy problem](https://forum.mautic.org/t/cors-policy-problem/14291)
**Author:** [@dan](https://forum.mautic.org/u/dan)\ **Replies:** 3\ **Last updated:** [May 12, 2020, 1:48pm UTC](https://forum.mautic.org/t/cors-policy-problem/14291 "2020-05-12T13:48:50Z")
Your software My Mautic version is: 2.16.2 My PHP version is: 7.3.11 Your problem My problem is: Hi, I installed the tracking code of the Mautik in the online store and saw a problem. Everything works well on the ma… --- ## [Clear installation on Ubuntu server 18.04, theme preview blank](https://forum.mautic.org/t/clear-installation-on-ubuntu-server-18-04-theme-preview-blank/14284)
**Author:** [@masterale](https://forum.mautic.org/u/masterale)\ **Replies:** 0\ **Last updated:** [May 11, 2020, 7:38pm UTC](https://forum.mautic.org/t/clear-installation-on-ubuntu-server-18-04-theme-preview-blank/14284 "2020-05-11T19:38:40Z")
Your software My Mautic version is:2.16.2 My PHP version is: 7.2.24 Your problem My problem is:Installation worked fine, with no problem. After first login when i go on Components, Landing Pages, i see list of all th… --- ## [Problem with the Russian language](https://forum.mautic.org/t/problem-with-the-russian-language/14263)
**Author:** [@dan](https://forum.mautic.org/u/dan)\ **Replies:** 4\ **Last updated:** [May 11, 2020, 3:10pm UTC](https://forum.mautic.org/t/problem-with-the-russian-language/14263 "2020-05-11T15:10:19Z")
Your software My Mautic version is: 2.16.2 My PHP version is: 7.3.11 Your problem My problem is: Hello. When I enable Russian localization in Account Details, the mautic still uses English localization, although I s… --- ## [Send Email from different SMTP accounts (GMAIL) from 1 Mautic installation](https://forum.mautic.org/t/send-email-from-different-smtp-accounts-gmail-from-1-mautic-installation/14225)
**Author:** [@69thelememt](https://forum.mautic.org/u/69thelememt)\ **Replies:** 2\ **Last updated:** [May 11, 2020, 7:40am UTC](https://forum.mautic.org/t/send-email-from-different-smtp-accounts-gmail-from-1-mautic-installation/14225 "2020-05-11T07:40:08Z")
Your software My Mautic version is: 2.16 Your problem My problem is: Send Email from different SMTP accounts (GMAIL) from 1 Mautic installation Seems this forum is dead with few replies but I will try anyway… In sho… --- ## [Invalid trusted host value stops Mautic from working](https://forum.mautic.org/t/invalid-trusted-host-value-stops-mautic-from-working/14259)
**Author:** [@rdh001](https://forum.mautic.org/u/rdh001)\ **Replies:** 0\ **Last updated:** [May 10, 2020, 7:06am UTC](https://forum.mautic.org/t/invalid-trusted-host-value-stops-mautic-from-working/14259 "2020-05-10T07:06:39Z")
Your software My Mautic version is: unknown – I’m locked out My PHP version is: 7.1 Your problem I added an invalid value to the Trusted Hosts list in my configuration. Saving the change immediately locked me out of … --- ## [How to get all data from WP registration to Mautic](https://forum.mautic.org/t/how-to-get-all-data-from-wp-registration-to-mautic/9229)
**Author:** [@jaroslav.huss](https://forum.mautic.org/u/jaroslav.huss)\ **Replies:** 2\ **Last updated:** [May 10, 2020, 7:19pm UTC](https://forum.mautic.org/t/how-to-get-all-data-from-wp-registration-to-mautic/9229 "2020-05-10T19:19:21Z")
Hey Guys, I’ve just installed https://cs.wordpress.org/plugins/automate-mautic/ this plugin and it works fine. After user’s registration a new email appears in the mautic. My question is… is it possilbe to give… --- ## [Campaign Logic Puzzle](https://forum.mautic.org/t/campaign-logic-puzzle/14260)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 0\ **Last updated:** [May 10, 2020, 8:54am UTC](https://forum.mautic.org/t/campaign-logic-puzzle/14260 "2020-05-10T08:54:25Z")
Your software My Mautic version is: 2.16.2 My PHP version is: 7.2 Your problem My problem is: Hi Everyone. I have a campaign logic puzzle to solve. Provided Field: Subscription Type: Monthly, Quarterly, Bi-Annua… --- ## [How to fix configuration if I can't access the Dashboard?](https://forum.mautic.org/t/how-to-fix-configuration-if-i-cant-access-the-dashboard/10512)
**Author:** [@skillit](https://forum.mautic.org/u/skillit)\ **Replies:** 0\ **Last updated:** [May 17, 2018, 12:51am UTC](https://forum.mautic.org/t/how-to-fix-configuration-if-i-cant-access-the-dashboard/10512 "2018-05-17T00:51:20Z")
I was changing the whitelisted domains and CORs settings and must have accidentally put the wrong domain. Now I can’t access the Dashboard anymore because it the log says “Untrusted host”. How do I fix this without doin… --- ## [Any way to do tag-protected pages (or similar)](https://forum.mautic.org/t/any-way-to-do-tag-protected-pages-or-similar/14257)
**Author:** [@burgers](https://forum.mautic.org/u/burgers)\ **Replies:** 0\ **Last updated:** [May 10, 2020, 6:22am UTC](https://forum.mautic.org/t/any-way-to-do-tag-protected-pages-or-similar/14257 "2020-05-10T06:22:50Z")
I’m thinking of testing my fresh install with a 5-step email drip campaign that includes multiple videos on some emails. We’d prefer not to send the leads outside to YouTube or Vimeo (just in case they share the link and… --- ## [Oauth2 with Zapier](https://forum.mautic.org/t/oauth2-with-zapier/12355)
**Author:** [@whyphilip](https://forum.mautic.org/u/whyphilip)\ **Replies:** 5\ **Last updated:** [May 9, 2020, 1:19pm UTC](https://forum.mautic.org/t/oauth2-with-zapier/12355 "2020-05-09T13:19:40Z")
Your software My Mautic version is: 2.15.1 My PHP version is: 7.2.24 Your problem I am creating a new Mautic integration with Zapier developer platform to create an email. The goal is RSS/WordPress feed to create a M… --- ## [Linkedin in mutic](https://forum.mautic.org/t/linkedin-in-mutic/14229)
**Author:** [@premkumar](https://forum.mautic.org/u/premkumar)\ **Replies:** 0\ **Last updated:** [May 7, 2020, 9:00am UTC](https://forum.mautic.org/t/linkedin-in-mutic/14229 "2020-05-07T09:00:50Z")
Hello Guys I am new in mautic. This is good tool for digital marketing. I want to integrate social media in mautic. I have already integrated facebook and twitter. I want to also integrate linkedin in mautic. I hav… --- ## [Referrer in Users Contact Details](https://forum.mautic.org/t/referrer-in-users-contact-details/14171)
**Author:** [@illob](https://forum.mautic.org/u/illob)\ **Replies:** 6\ **Last updated:** [May 7, 2020, 8:48am UTC](https://forum.mautic.org/t/referrer-in-users-contact-details/14171 "2020-05-07T08:48:33Z")
Your software My Mautic version is: v2.16.2 My PHP version is: 7.3.17 Your problem My problem is: I would like to add the Referrer URL that is already under “Toggle Details”, to the Contact Details. Therefore i cre… --- ## [Unable to Save Settings in Mautic](https://forum.mautic.org/t/unable-to-save-settings-in-mautic/14224)
**Author:** [@harsh-gupta](https://forum.mautic.org/u/harsh-gupta)\ **Replies:** 0\ **Last updated:** [May 7, 2020, 4:47am UTC](https://forum.mautic.org/t/unable-to-save-settings-in-mautic/14224 "2020-05-07T04:47:50Z")
I’ve installed Mautic on my web server. There was no error. But when I try to save configuration Mautic display that the settings are getting saved but they are gone just after applying. I do not know what is going on. … --- ## [PHP Parse error: syntax error, unexpected '$value' (T\_VARIABLE) in /vendor/aws/aws-sdk-php/src/functions.php on line 36](https://forum.mautic.org/t/php-parse-error-syntax-error-unexpected-value-t-variable-in-vendor-aws-aws-sdk-php-src-functions-php-on-line-36/13086)
**Author:** [@abracadabra.photogra](https://forum.mautic.org/u/abracadabra.photogra)\ **Replies:** 2\ **Last updated:** [May 6, 2020, 7:21pm UTC](https://forum.mautic.org/t/php-parse-error-syntax-error-unexpected-value-t-variable-in-vendor-aws-aws-sdk-php-src-functions-php-on-line-36/13086 "2020-05-06T19:21:07Z")
Hi, I see there are other similar support questions unsolved, however I’m posting it anyway, to see if I get luck. Dynamic Segments does not update, so I set up a cron job in my hosting (I use plesk panel). But I get … --- ## [One installation, few domain and websites](https://forum.mautic.org/t/one-installation-few-domain-and-websites/11183)
**Author:** [@mojo](https://forum.mautic.org/u/mojo)\ **Replies:** 8\ **Last updated:** [May 6, 2020, 7:18pm UTC](https://forum.mautic.org/t/one-installation-few-domain-and-websites/11183 "2020-05-06T19:18:20Z")
My Mautic version is: 2.15.1 My PHP version is: 7 At the beginning I would like to thank you for the forum and lots of useful information. We are thinking of implementing Mautic in our small company. However, I have … --- ## [Email to User action information to include in the email](https://forum.mautic.org/t/email-to-user-action-information-to-include-in-the-email/14208)
**Author:** [@eilishs](https://forum.mautic.org/u/eilishs)\ **Replies:** 0\ **Last updated:** [May 6, 2020, 2:10pm UTC](https://forum.mautic.org/t/email-to-user-action-information-to-include-in-the-email/14208 "2020-05-06T14:10:50Z")
Your software My Mautic version is: 2.0 My PHP version is: 7.2.27-1+ubuntu18.04.1+deb.sury.org+1 Your problem My problem is: I have standalone forms that have email to user actions. I am trying to add to that email… --- ## [Fixing permissions not working](https://forum.mautic.org/t/fixing-permissions-not-working/14185)
**Author:** [@julien66](https://forum.mautic.org/u/julien66)\ **Replies:** 1\ **Last updated:** [May 5, 2020, 8:25pm UTC](https://forum.mautic.org/t/fixing-permissions-not-working/14185 "2020-05-05T20:25:45Z")
Your software My Mautic version is: 2.16.0 My PHP version is: 7.1.33 Your problem My problem is: My Mautic instance was working well, but it suddenly stopped working. I don’t think I did anything special other than … --- ## [How to assign multiple contacts to a company?](https://forum.mautic.org/t/how-to-assign-multiple-contacts-to-a-company/13980)
**Author:** [@jensolsson](https://forum.mautic.org/u/jensolsson)\ **Replies:** 5\ **Last updated:** [May 4, 2020, 3:39pm UTC](https://forum.mautic.org/t/how-to-assign-multiple-contacts-to-a-company/13980 "2020-05-04T15:39:41Z")
Your software My Mautic version is: v2.16.0-beta Your problem I read in the documentation (https://docs.mautic.org/en/contacts/companies) that it should be possible to select multiple contacts and batch assign them to… --- ## [Cache won't regenerate](https://forum.mautic.org/t/cache-wont-regenerate/14158)
**Author:** [@nicholas](https://forum.mautic.org/u/nicholas)\ **Replies:** 0\ **Last updated:** [May 3, 2020, 9:22pm UTC](https://forum.mautic.org/t/cache-wont-regenerate/14158 "2020-05-03T21:22:40Z")
Your software My Mautic version is: 2.15.3 My PHP version is: 7.2 Your problem My problem is: My cache won’t regenerate. I followed the documentation and deleted the app/cache folder and now it won’t regenerate a new… --- ## [Wordpress default email events](https://forum.mautic.org/t/wordpress-default-email-events/14157)
**Author:** [@asaf](https://forum.mautic.org/u/asaf)\ **Replies:** 0\ **Last updated:** [May 3, 2020, 5:53pm UTC](https://forum.mautic.org/t/wordpress-default-email-events/14157 "2020-05-03T17:53:27Z")
I’ve setup Mautic on GCP and configured it with Amazon SES. Everything seems to be working fine! One thing I would like to do is have Mautic send all of the deafault Wordpress event emails (new user created, comment mode… --- ## [Mautic emails with SparkPost](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506)
**Author:** [@davidconnect](https://forum.mautic.org/u/davidconnect)\ **Replies:** 17\ **Last updated:** [May 2, 2020, 7:12pm UTC](https://forum.mautic.org/t/mautic-emails-with-sparkpost/7506 "2020-05-02T19:12:26Z")
I have heard that Mautic and SparkPost are compatible for mass email marketing. I am new to both services and am asking for a little direction on how that works and how I can set that up? --- ## [Error on Saving Campaign](https://forum.mautic.org/t/error-on-saving-campaign/14151)
**Author:** [@greglumley](https://forum.mautic.org/u/greglumley)\ **Replies:** 0\ **Last updated:** [May 2, 2020, 9:54pm UTC](https://forum.mautic.org/t/error-on-saving-campaign/14151 "2020-05-02T21:54:06Z")
Hi, I’ve only just discovered Mautic, in theory it seems amazing. I’m trying to test a campaign but it freezes when trying to exit and save from the campaign builder. Can anyone advise on this? Your software My Mautic … --- ## [Sparkpost and mautic](https://forum.mautic.org/t/sparkpost-and-mautic/5148)
**Author:** [@arjon](https://forum.mautic.org/u/arjon)\ **Replies:** 0\ **Last updated:** [September 1, 2016, 8:33am UTC](https://forum.mautic.org/t/sparkpost-and-mautic/5148 "2016-09-01T08:33:38Z")
Hello, i have enable sparkpost and configured the webhooks from the panel. Can someone tell me what does the webhooks do? Do they replace the unsubscribe requests and bounces from the email settings? Please someone expla… --- ## [Mtracking.gif not appened in email sent by campaing or segment](https://forum.mautic.org/t/mtracking-gif-not-appened-in-email-sent-by-campaing-or-segment/14129)
**Author:** [@felipenovaes](https://forum.mautic.org/u/felipenovaes)\ **Replies:** 0\ **Last updated:** [May 1, 2020, 3:24am UTC](https://forum.mautic.org/t/mtracking-gif-not-appened-in-email-sent-by-campaing-or-segment/14129 "2020-05-01T03:24:01Z")
Your software My Mautic version is: 2.15.1 and 2.16.2 My PHP version is: 7.1.30 Your problem My problem is: mtracking.gif IMG not appened in email sent by campaing or segment , just with send email to one contact by… --- ## [Error on cron job](https://forum.mautic.org/t/error-on-cron-job/13276)
**Author:** [@oguruma](https://forum.mautic.org/u/oguruma)\ **Replies:** 7\ **Last updated:** [April 30, 2020, 7:10pm UTC](https://forum.mautic.org/t/error-on-cron-job/13276 "2020-04-30T19:10:56Z")
Your software My Mautic version is: 2.16.0 My PHP version is: 7.2 Your problem My problem is: Setting up Cron jobs for Segments, and I receive the error log message. Command is: php /home/mautic/app/console mautic:se… --- ## [Is there a difference between Self Hosted Mautic and Mautic Cloud?](https://forum.mautic.org/t/is-there-a-difference-between-self-hosted-mautic-and-mautic-cloud/14124)
**Author:** [@rodenp](https://forum.mautic.org/u/rodenp)\ **Replies:** 0\ **Last updated:** [April 30, 2020, 5:46pm UTC](https://forum.mautic.org/t/is-there-a-difference-between-self-hosted-mautic-and-mautic-cloud/14124 "2020-04-30T17:46:51Z")
Your software My Mautic version is: 2.16.2 My PHP version is: 7.1.33 Your problem When looking at the send options for segmented email I do not see the option to send at a particular date/time. Is this only availabl… --- ## [Default or Form Contact Owner?](https://forum.mautic.org/t/default-or-form-contact-owner/14112)
**Author:** [@andrewteg](https://forum.mautic.org/u/andrewteg)\ **Replies:** 1\ **Last updated:** [April 30, 2020, 3:50pm UTC](https://forum.mautic.org/t/default-or-form-contact-owner/14112 "2020-04-30T15:50:44Z")
Is it possible to set a contact owner for all form submissions, or an overall default owner so all contacts have an owner by default? I see I can set an email to the Contact Owner but cannot see how to set a contact own… --- ## [Mautic platform with errors after version update](https://forum.mautic.org/t/mautic-platform-with-errors-after-version-update/14110)
**Author:** [@oliviganay](https://forum.mautic.org/u/oliviganay)\ **Replies:** 1\ **Last updated:** [April 29, 2020, 7:47pm UTC](https://forum.mautic.org/t/mautic-platform-with-errors-after-version-update/14110 "2020-04-29T19:47:19Z")
Your software My Mautic version is: v2.16.2 My PHP version is: 7.1.33 Your problem My problem is: mautic platform with errors after version update These errors are showing in the log: mautic.CRITICAL: Uncaught PHP E… --- ## [Cannot reset password - The CSRF token is invalid. Please try to resubmit the form.](https://forum.mautic.org/t/cannot-reset-password-the-csrf-token-is-invalid-please-try-to-resubmit-the-form/9073)
**Author:** [@jwldub](https://forum.mautic.org/u/jwldub)\ **Replies:** 3\ **Last updated:** [April 29, 2020, 6:03pm UTC](https://forum.mautic.org/t/cannot-reset-password-the-csrf-token-is-invalid-please-try-to-resubmit-the-form/9073 "2020-04-29T18:03:38Z")
Please help! I am unable to reset my password. I click “Forgot password” and input my email. Then I get this message: The CSRF token is invalid. Please try to resubmit the form. [Previous page](https://forum.mautic.org/c/support/8.md?page=166) [Next page](https://forum.mautic.org/c/support/8.md?page=168)