# Product Support

**URL:** https://forum.mautic.org/c/support/8.md?page=169

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**Page:** 170

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## [How to skip delays for emails that have already been sent in a campaign](https://forum.mautic.org/t/how-to-skip-delays-for-emails-that-have-already-been-sent-in-a-campaign/13901)

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**Author:** [@steverobinson](https://forum.mautic.org/u/steverobinson)\
**Replies:** 2\
**Last updated:** [April 15, 2020, 4:49pm UTC](https://forum.mautic.org/t/how-to-skip-delays-for-emails-that-have-already-been-sent-in-a-campaign/13901 "2020-04-15T16:49:13Z")

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Your software My Mautic version is: 2.16.1 My PHP version is: 7.2 Your problem I have a slightly more complex version of this campaign set up: If a contact is removed from the “nurture” segment, they stop receivi…

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## [Delay emails from being sent on specific days](https://forum.mautic.org/t/delay-emails-from-being-sent-on-specific-days/13897)

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**Author:** [@matanye](https://forum.mautic.org/u/matanye)\
**Replies:** 0\
**Last updated:** [April 14, 2020, 10:37am UTC](https://forum.mautic.org/t/delay-emails-from-being-sent-on-specific-days/13897 "2020-04-14T10:37:27Z")

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Your problem My problem is: Is there a way to define on autorespoder campaign to exclude specific dates from sending emails? Thanks!

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## [Problems saving emails with word 'select' in the content](https://forum.mautic.org/t/problems-saving-emails-with-word-select-in-the-content/13835)

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**Author:** [@alexrm1x](https://forum.mautic.org/u/alexrm1x)\
**Replies:** 3\
**Last updated:** [April 14, 2020, 9:56am UTC](https://forum.mautic.org/t/problems-saving-emails-with-word-select-in-the-content/13835 "2020-04-14T09:56:29Z")

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## [Headers have already been sent](https://forum.mautic.org/t/headers-have-already-been-sent/13887)

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**Author:** [@Rich](https://forum.mautic.org/u/Rich)\
**Replies:** 0\
**Last updated:** [April 13, 2020, 8:14pm UTC](https://forum.mautic.org/t/headers-have-already-been-sent/13887 "2020-04-13T20:14:52Z")

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When attempting to upgrade from Mautic 2.14.2 to Mautic 2.15.3 the process stops with the terminal ( PUTTY) displaying this message \[RuntimeException\] Failed to start the session because headers have already been sent …

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## [Can I link multiple twitter accounts to Mautic?](https://forum.mautic.org/t/can-i-link-multiple-twitter-accounts-to-mautic/13886)

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**Author:** [@danielhilst](https://forum.mautic.org/u/danielhilst)\
**Replies:** 0\
**Last updated:** [April 13, 2020, 7:47pm UTC](https://forum.mautic.org/t/can-i-link-multiple-twitter-accounts-to-mautic/13886 "2020-04-13T19:47:34Z")

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Hi everybody I have a use case where I will operate campaigns for my customers. Each customer may have one Twitter account. Suppose that I’m running campaign for Food Customer and Ski Customer, they may have “@food” an…

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## [I want a segment of contacts used for a send list so that when a mautic form](https://forum.mautic.org/t/i-want-a-segment-of-contacts-used-for-a-send-list-so-that-when-a-mautic-form/13863)

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**Author:** [@siteleas](https://forum.mautic.org/u/siteleas)\
**Replies:** 1\
**Last updated:** [April 13, 2020, 7:39pm UTC](https://forum.mautic.org/t/i-want-a-segment-of-contacts-used-for-a-send-list-so-that-when-a-mautic-form/13863 "2020-04-13T19:39:25Z")

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## [Can´t Create widget contact map in dashboard](https://forum.mautic.org/t/can-t-create-widget-contact-map-in-dashboard/13869)

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**Author:** [@dpascoal](https://forum.mautic.org/u/dpascoal)\
**Replies:** 2\
**Last updated:** [April 13, 2020, 7:18pm UTC](https://forum.mautic.org/t/can-t-create-widget-contact-map-in-dashboard/13869 "2020-04-13T19:18:44Z")

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Your software My Mautic version is: 3.0 My PHP version is: 7.2 Your problem My problem is: Can´t Create widget contact map in dashboard These errors are showing in the log: \[2020-04-12 17:00:59\] mautic.WARNING: P…

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## [Defining exclusion of sending emails on specific dates](https://forum.mautic.org/t/defining-exclusion-of-sending-emails-on-specific-dates/13870)

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**Author:** [@matanye](https://forum.mautic.org/u/matanye)\
**Replies:** 0\
**Last updated:** [April 12, 2020, 4:12pm UTC](https://forum.mautic.org/t/defining-exclusion-of-sending-emails-on-specific-dates/13870 "2020-04-12T16:12:46Z")

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I have a question about using Mautic, I still dont use the program because of one obstacle - I need to have the option to NOT SENDING emails at all at specific dates, on all lists for all of the contacts. It is about…

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## [Base table or view not found: 1146 Table 'mailing.maulead\_fields' doesn't exist](https://forum.mautic.org/t/base-table-or-view-not-found-1146-table-mailing-maulead-fields-doesnt-exist/13822)

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**Author:** [@marcink](https://forum.mautic.org/u/marcink)\
**Replies:** 2\
**Last updated:** [April 10, 2020, 6:18pm UTC](https://forum.mautic.org/t/base-table-or-view-not-found-1146-table-mailing-maulead-fields-doesnt-exist/13822 "2020-04-10T18:18:22Z")

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Your software My Mautic version is: 2.16.1 My PHP version is: 7.2.24 Your problem My problem is: The Campaign e-mails are not sent. The campaign has started, but it only changed a state and stopped on e-mail Send st…

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## [Visited Url Count equals 0 not work](https://forum.mautic.org/t/visited-url-count-equals-0-not-work/13853)

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**Author:** [@spiderdev](https://forum.mautic.org/u/spiderdev)\
**Replies:** 0\
**Last updated:** [April 10, 2020, 4:56pm UTC](https://forum.mautic.org/t/visited-url-count-equals-0-not-work/13853 "2020-04-10T16:56:55Z")

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Your software My Mautic version is: 2.16.1 My PHP version is: 7.3 Your problem Hello, I have to make a segment of users who have not visited the “successfully organized order” page called “thankyoupage.cfm”, but if …

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## [1.6GB email\_stats](https://forum.mautic.org/t/1-6gb-email-stats/8754)

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**Author:** [@vilumoi](https://forum.mautic.org/u/vilumoi)\
**Replies:** 6\
**Last updated:** [April 10, 2020, 2:41pm UTC](https://forum.mautic.org/t/1-6gb-email-stats/8754 "2020-04-10T14:41:24Z")

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Hi i have a problem with my Mautic’s database. In the table of email\_stats i have 356.000 register inside but it weighs 1.6 GiB and i think is not possible. Someone can tell me if it’s a general problem or it’s only me…

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## [Error 554 with response code 250](https://forum.mautic.org/t/error-554-with-response-code-250/13844)

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**Author:** [@deejames](https://forum.mautic.org/u/deejames)\
**Replies:** 0\
**Last updated:** [April 10, 2020, 7:41am UTC](https://forum.mautic.org/t/error-554-with-response-code-250/13844 "2020-04-10T07:41:47Z")

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Your software My Mautic version is: My PHP version is: 7.1 My problem is: (Expected response code 250 but got code “554”, with message "554 Message rejected: Email address is not verified.) The email is being sent f…

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## [How do I add google analytics to the Mautic dashboard](https://forum.mautic.org/t/how-do-i-add-google-analytics-to-the-mautic-dashboard/13839)

<div class="topic-metadata">

**Author:** [@mungovan](https://forum.mautic.org/u/mungovan)\
**Replies:** 0\
**Last updated:** [April 10, 2020, 2:10am UTC](https://forum.mautic.org/t/how-do-i-add-google-analytics-to-the-mautic-dashboard/13839 "2020-04-10T02:10:38Z")

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Your software PHP Version 7.2.26 System Linux ip-172-31-81-182 4.4.0-1102-aws #113-Ubuntu SMP Wed Jan 29 14:54:54 UTC 2020 x86\_64 Your problem My problem is: How can I add google analytics to the Mautic dashboard and…

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## [Can't create an email](https://forum.mautic.org/t/cant-create-an-email/6546)

<div class="topic-metadata">

**Author:** [@bettondesign](https://forum.mautic.org/u/bettondesign)\
**Replies:** 3\
**Last updated:** [June 24, 2017, 6:30pm UTC](https://forum.mautic.org/t/cant-create-an-email/6546 "2017-06-24T18:30:58Z")

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Hi I am trying to create a test email with Mautic. I fill out all of the required fields and then click “Apply”. At this point all of the “Builder”, “Cancel”, Save & Close" and “Apply” buttons become greyed out. If I…

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## [can't create Emails](https://forum.mautic.org/t/cant-create-emails/4091)

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**Author:** [@hmidi404](https://forum.mautic.org/u/hmidi404)\
**Replies:** 3\
**Last updated:** [June 6, 2016, 9:50pm UTC](https://forum.mautic.org/t/cant-create-emails/4091 "2016-06-06T21:50:25Z")

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Hello everyone I have just created a hosted mautic instance in doteasy hosting service for my new buisness however I have an issue :whenever Itry to create an email it hangs when I click save and close thank you for …

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## [Can't Create Emails?](https://forum.mautic.org/t/cant-create-emails/9189)

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**Author:** [@raymondkent](https://forum.mautic.org/u/raymondkent)\
**Replies:** 14\
**Last updated:** [October 29, 2019, 6:56am UTC](https://forum.mautic.org/t/cant-create-emails/9189 "2019-10-29T06:56:38Z")

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Hi there, I have a new Mautic installation V2.9.2 . Installation went fine and I can get in to the system and create contacts, BUT I can’t save any emails that I am trying to create. Either template or segment emai…

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## [Setting up Mailhog with Docker Toolbox](https://forum.mautic.org/t/setting-up-mailhog-with-docker-toolbox/13761)

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**Author:** [@alexeimolina](https://forum.mautic.org/u/alexeimolina)\
**Replies:** 13\
**Last updated:** [April 8, 2020, 1:24pm UTC](https://forum.mautic.org/t/setting-up-mailhog-with-docker-toolbox/13761 "2020-04-08T13:24:03Z")

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## [Queue Email Sending Status](https://forum.mautic.org/t/queue-email-sending-status/13814)

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**Author:** [@rehansaleem](https://forum.mautic.org/u/rehansaleem)\
**Replies:** 1\
**Last updated:** [April 7, 2020, 9:15pm UTC](https://forum.mautic.org/t/queue-email-sending-status/13814 "2020-04-07T21:15:26Z")

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Your software My Mautic version is: 2.15.3 My PHP version is: 5.6 Your problem My problem is: Hello Everyone, I’m using Mautic 2.15.3 and i have set it up to send queue emails about 20 emails per hour. When the cam…

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## [Dynamic Content in Email Issues](https://forum.mautic.org/t/dynamic-content-in-email-issues/13808)

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**Author:** [@cyonkers](https://forum.mautic.org/u/cyonkers)\
**Replies:** 0\
**Last updated:** [April 6, 2020, 9:33pm UTC](https://forum.mautic.org/t/dynamic-content-in-email-issues/13808 "2020-04-06T21:33:12Z")

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My Mautic version is: 2.16.1 My PHP version is: 7.2.29 I have been hjaving difficulties getting Dynamic Content in emails working properly and consistently. The goal is to create a single email and be able to substitu…

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## ["Clear all notifications" does not work](https://forum.mautic.org/t/clear-all-notifications-does-not-work/13807)

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**Author:** [@cjvegas](https://forum.mautic.org/u/cjvegas)\
**Replies:** 0\
**Last updated:** [April 6, 2020, 8:34pm UTC](https://forum.mautic.org/t/clear-all-notifications-does-not-work/13807 "2020-04-06T20:34:20Z")

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Your software 2.16.0 Your problem When I click “Clear all notifications” it does not work. These errors are showing in the log: No log errors. Steps I have tried to fix the problem: I tried clearing cache. If I h…

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## [Dynamic Content in Emails shows {dynamiccontent="Dynamic Content 3"}, can't edit](https://forum.mautic.org/t/dynamic-content-in-emails-shows-dynamiccontent-dynamic-content-3-cant-edit/13579)

<div class="topic-metadata">

**Author:** [@cc.alex](https://forum.mautic.org/u/cc.alex)\
**Replies:** 5\
**Last updated:** [April 6, 2020, 8:28pm UTC](https://forum.mautic.org/t/dynamic-content-in-emails-shows-dynamiccontent-dynamic-content-3-cant-edit/13579 "2020-04-06T20:28:13Z")

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Your software My Mautic version is: 2.15.0 My PHP version is: PHP Version 7.1.26 Your problem I am creating Dynamic Content emails. The idea is that we don’t want to have Default Content in the email, but only Dynam…

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## [Mautic certain pages not clickable - javascript: void (0)](https://forum.mautic.org/t/mautic-certain-pages-not-clickable-javascript-void-0/13803)

<div class="topic-metadata">

**Author:** [@bert](https://forum.mautic.org/u/bert)\
**Replies:** 0\
**Last updated:** [April 6, 2020, 3:28pm UTC](https://forum.mautic.org/t/mautic-certain-pages-not-clickable-javascript-void-0/13803 "2020-04-06T15:28:53Z")

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Your software My Mautic version is: 2.8.1 My PHP version is: 7.0.33 Your problem My problem is: We tried updating to the latest version of Mautic (2.16.1), unfortunately that crashed our system (error 500) which for…

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## [Getting CORS error when using social login](https://forum.mautic.org/t/getting-cors-error-when-using-social-login/13801)

<div class="topic-metadata">

**Author:** [@EdwardC](https://forum.mautic.org/u/EdwardC)\
**Replies:** 2\
**Last updated:** [April 6, 2020, 2:43pm UTC](https://forum.mautic.org/t/getting-cors-error-when-using-social-login/13801 "2020-04-06T14:43:56Z")

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Your software My Mautic version is: 2.15.3 My PHP version is: PHP Version 7.2.24-1+ubuntu18.04.1+deb.sury.org+1 Your problem If i use just email to register a form everything is fine. But when i use social login i ge…

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## [How to export/import mautic's Landings with translations](https://forum.mautic.org/t/how-to-export-import-mautics-landings-with-translations/13780)

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**Author:** [@nilyin](https://forum.mautic.org/u/nilyin)\
**Replies:** 0\
**Last updated:** [April 3, 2020, 7:10pm UTC](https://forum.mautic.org/t/how-to-export-import-mautics-landings-with-translations/13780 "2020-04-03T19:10:43Z")

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My Mautic versions: old = 2.6.1 new = 2.16.1 Hi all, I used to have Mautic 2.6.1 with custom made theme and Landing page with one translation and form attached. Now I installed new server with the latest Mautic 2.16.…

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## [Setting cookie to samesite=none not working](https://forum.mautic.org/t/setting-cookie-to-samesite-none-not-working/13773)

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**Author:** [@raian](https://forum.mautic.org/u/raian)\
**Replies:** 0\
**Last updated:** [April 3, 2020, 2:41pm UTC](https://forum.mautic.org/t/setting-cookie-to-samesite-none-not-working/13773 "2020-04-03T14:41:27Z")

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Your software My Mautic version is: 2.16.1 My PHP version is:7.3 Your problem My problem is: though I upgraded to mautic 2.16 with php 7.3 and apache2.4.29 the samesite cookie problem is not resolved , it is claimed …

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## [Email rejected as Virus; Huge Email size; How to remove css content form content](https://forum.mautic.org/t/email-rejected-as-virus-huge-email-size-how-to-remove-css-content-form-content/13347)

<div class="topic-metadata">

**Author:** [@rivael](https://forum.mautic.org/u/rivael)\
**Replies:** 2\
**Last updated:** [April 3, 2020, 8:58pm UTC](https://forum.mautic.org/t/email-rejected-as-virus-huge-email-size-how-to-remove-css-content-form-content/13347 "2020-04-03T20:58:57Z")

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Your software My Mautic version is: 2.15 My PHP version is: 7.2.28 Your problem I sent several email to my mailing list. Some of them where bounced off by SMTP server claiming it is a Virus. Other was kinder saying t…

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## [Onclick HTML attribute get stripped out in Code Mode](https://forum.mautic.org/t/onclick-html-attribute-get-stripped-out-in-code-mode/13764)

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**Author:** [@julien66](https://forum.mautic.org/u/julien66)\
**Replies:** 3\
**Last updated:** [April 3, 2020, 8:25pm UTC](https://forum.mautic.org/t/onclick-html-attribute-get-stripped-out-in-code-mode/13764 "2020-04-03T20:25:34Z")

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Hi Mautic community, Your software My Mautic version is : 2.16.0 My PHP version is: 7.1.33 Your problem My problem is: While composing a landing page in Code Mode I want to capture events that hit some tags in orde…

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## [Email Button Link Does not Create Tokens Correctly](https://forum.mautic.org/t/email-button-link-does-not-create-tokens-correctly/13770)

<div class="topic-metadata">

**Author:** [@aliiseri](https://forum.mautic.org/u/aliiseri)\
**Replies:** 0\
**Last updated:** [April 3, 2020, 1:10pm UTC](https://forum.mautic.org/t/email-button-link-does-not-create-tokens-correctly/13770 "2020-04-03T13:10:39Z")

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Your software My Mautic version is: 2.15 My PHP version is: 5.6.40-21 Your problem My problem is: I created a form embedded in a landing page. In this form email should be captured automatically and the rest of the …

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## [AWS Bounce Management Not Working after 2.15.3 Upgrade](https://forum.mautic.org/t/aws-bounce-management-not-working-after-2-15-3-upgrade/12061)

<div class="topic-metadata">

**Author:** [@Sudheer](https://forum.mautic.org/u/Sudheer)\
**Replies:** 1\
**Last updated:** [April 2, 2020, 11:09pm UTC](https://forum.mautic.org/t/aws-bounce-management-not-working-after-2-15-3-upgrade/12061 "2020-04-02T23:09:17Z")

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Your software My Mautic version is: 2.15.3 My PHP version is: 7.1.33 Your problem My problem is: Bounces Not Working after Upgrading to 2.15.3, Using AWS SNS These errors are showing in the log: \[2019-12-18 08:53:4…

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## [Change segment owner](https://forum.mautic.org/t/change-segment-owner/13754)

<div class="topic-metadata">

**Author:** [@giomasce](https://forum.mautic.org/u/giomasce)\
**Replies:** 2\
**Last updated:** [April 2, 2020, 1:33pm UTC](https://forum.mautic.org/t/change-segment-owner/13754 "2020-04-02T13:33:39Z")

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Your software My Mautic version is: 2.15.1 My PHP version is: 7.3.14-1~deb10u1 Your problem My problem is: I would like to change the owner of a segment to another user, who is now in charge for that segment. How do …

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