# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=177 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 178 --- ## [Required performance of hosting server](https://forum.mautic.org/t/required-performance-of-hosting-server/12042)
**Author:** [@ivanskmkd](https://forum.mautic.org/u/ivanskmkd)\ **Replies:** 4\ **Last updated:** [December 18, 2019, 8:30am UTC](https://forum.mautic.org/t/required-performance-of-hosting-server/12042 "2019-12-18T08:30:19Z")
Your software My Mautic version is: 2.15.3 My PHP version is: PHP Version 7.2.1 Your problem My problem is: We have the free open source version of Mautic at SmarterASP.NET. We would like to know what are the request… --- ## [Cache errors after moving server](https://forum.mautic.org/t/cache-errors-after-moving-server/12049)
**Author:** [@ajit](https://forum.mautic.org/u/ajit)\ **Replies:** 1\ **Last updated:** [December 17, 2019, 8:22pm UTC](https://forum.mautic.org/t/cache-errors-after-moving-server/12049 "2019-12-17T20:22:46Z")
Reposting from thread on Slack: Errors are beacuse, changed root directory for mautic installations. updated new directory in /var/www/html/mautic/app/config/local.php but still face an error: /var/www/html/mautic/v… --- ## [How to re-sync lead fields with Salesforce plugin?](https://forum.mautic.org/t/how-to-re-sync-lead-fields-with-salesforce-plugin/12045)
**Author:** [@davidklein](https://forum.mautic.org/u/davidklein)\ **Replies:** 2\ **Last updated:** [December 17, 2019, 8:20pm UTC](https://forum.mautic.org/t/how-to-re-sync-lead-fields-with-salesforce-plugin/12045 "2019-12-17T20:20:48Z")
--- ## [Second campaign triggered email keeps beeing rescheduled](https://forum.mautic.org/t/second-campaign-triggered-email-keeps-beeing-rescheduled/12041)
**Author:** [@demian91](https://forum.mautic.org/u/demian91)\ **Replies:** 4\ **Last updated:** [December 17, 2019, 7:41pm UTC](https://forum.mautic.org/t/second-campaign-triggered-email-keeps-beeing-rescheduled/12041 "2019-12-17T19:41:33Z")
I have an issue inside a campaign an email always gets rescheduled: Send marketing email 1 - success Check for link click - success Add 10 points and add to a segment- success Send marketing email 2 after 5min - event … --- ## [How to be notified about errors on Mautic?](https://forum.mautic.org/t/how-to-be-notified-about-errors-on-mautic/11704)
**Author:** [@aerendir](https://forum.mautic.org/u/aerendir)\ **Replies:** 1\ **Last updated:** [December 16, 2019, 4:52pm UTC](https://forum.mautic.org/t/how-to-be-notified-about-errors-on-mautic/11704 "2019-12-16T16:52:34Z")
Hello to every one! I’m running an instance of Mautic on Digital Ocean. Today, while I was testing a funnel, I get a fatal error (500)… But the problem is not the error in itself: I need to investigate it. My questio… --- ## [525 people that stuck in pending](https://forum.mautic.org/t/525-people-that-stuck-in-pending/12022)
**Author:** [@Yosu\_Cadilla](https://forum.mautic.org/u/Yosu_Cadilla)\ **Replies:** 3\ **Last updated:** [December 14, 2019, 7:02pm UTC](https://forum.mautic.org/t/525-people-that-stuck-in-pending/12022 "2019-12-14T19:02:11Z")
--- ## [Has IP Lookup (e.g. maxmind) always overwritten location information? Any way to change this behavior?](https://forum.mautic.org/t/has-ip-lookup-e-g-maxmind-always-overwritten-location-information-any-way-to-change-this-behavior/12000)
**Author:** [@steverobinson](https://forum.mautic.org/u/steverobinson)\ **Replies:** 4\ **Last updated:** [December 13, 2019, 8:59pm UTC](https://forum.mautic.org/t/has-ip-lookup-e-g-maxmind-always-overwritten-location-information-any-way-to-change-this-behavior/12000 "2019-12-13T20:59:14Z")
Your software My Mautic version is: 2.15.3 My PHP version is: 7.2 I noticed today that the IP lookup service (Maxmind free, in this case) is overwriting the city and state on contacts in the database, even if there is… --- ## [Roles and rigths](https://forum.mautic.org/t/roles-and-rigths/11984)
**Author:** [@luckow](https://forum.mautic.org/u/luckow)\ **Replies:** 1\ **Last updated:** [December 13, 2019, 2:42pm UTC](https://forum.mautic.org/t/roles-and-rigths/11984 "2019-12-13T14:42:21Z")
Your software My Mautic version is: 2.15.3 My PHP version is: 7.2.24-0ubuntu0.18.04.1 Your problem My problem is: I want to create a user role only with the right to see a report. If I use the login credentials of… --- ## [Campaign Emails not Delivered to Form Subscribers](https://forum.mautic.org/t/campaign-emails-not-delivered-to-form-subscribers/12014)
**Author:** [@emekrus](https://forum.mautic.org/u/emekrus)\ **Replies:** 0\ **Last updated:** [December 13, 2019, 2:22pm UTC](https://forum.mautic.org/t/campaign-emails-not-delivered-to-form-subscribers/12014 "2019-12-13T14:22:36Z")
Your software My Mautic version is:2.15.3 My PHP version is:7.2 Your problem My problem is: My Campaign Emails Doesn’t get delivered from form subscribers. But direct emails and campaign emails to contact segments … --- ## [How to filter the page hits by anonymous/known contacts](https://forum.mautic.org/t/how-to-filter-the-page-hits-by-anonymous-known-contacts/12010)
**Author:** [@aidgl](https://forum.mautic.org/u/aidgl)\ **Replies:** 1\ **Last updated:** [December 13, 2019, 12:07pm UTC](https://forum.mautic.org/t/how-to-filter-the-page-hits-by-anonymous-known-contacts/12010 "2019-12-13T12:07:01Z")
--- ## [SugarCRM Integration Issues](https://forum.mautic.org/t/sugarcrm-integration-issues/12008)
**Author:** [@markp22](https://forum.mautic.org/u/markp22)\ **Replies:** 3\ **Last updated:** [December 13, 2019, 10:39am UTC](https://forum.mautic.org/t/sugarcrm-integration-issues/12008 "2019-12-13T10:39:57Z")
Your software My Mautic version is: 2.15.3 My PHP version is: 7.2.24-0ubuntu0.18.04.1 Your problem My problem is: We have setup integration to our SugarCRM instance but it is not currenlty working properly. We are a… --- ## [Email in campaign can't be sent](https://forum.mautic.org/t/email-in-campaign-cant-be-sent/11987)
**Author:** [@ameli\_fr](https://forum.mautic.org/u/ameli_fr)\ **Replies:** 2\ **Last updated:** [December 12, 2019, 4:08pm UTC](https://forum.mautic.org/t/email-in-campaign-cant-be-sent/11987 "2019-12-12T16:08:09Z")
Your software My Mautic version is: My PHP version is: 7.1 Your problem My problem is: When a new user is add to a campaign, Mautic is unable ti send him a email. I have tried several SMTP (PHP, Gmail, Sengrid) but … --- ## [Issue with tracking links in emails](https://forum.mautic.org/t/issue-with-tracking-links-in-emails/11937)
**Author:** [@Omer](https://forum.mautic.org/u/Omer)\ **Replies:** 7\ **Last updated:** [December 11, 2019, 9:34am UTC](https://forum.mautic.org/t/issue-with-tracking-links-in-emails/11937 "2019-12-11T09:34:25Z")
my software My Mautic version is: 2.15.3 My PHP version is: 7.2.24 my problem At some point, Mautic stopped tracking links in emails. Afaik links are supposed to be rewritten when the email is sent in order to be abl… --- ## [I am not able to download the data of iplookup service using maxmind with cron\_jobs?how to download the iplookup service data from max\_mind service with cron\_jobs?](https://forum.mautic.org/t/i-am-not-able-to-download-the-data-of-iplookup-service-using-maxmind-with-cron-jobs-how-to-download-the-iplookup-service-data-from-max-mind-service-with-cron-jobs/11961)
**Author:** [@abhiram](https://forum.mautic.org/u/abhiram)\ **Replies:** 1\ **Last updated:** [December 10, 2019, 11:20pm UTC](https://forum.mautic.org/t/i-am-not-able-to-download-the-data-of-iplookup-service-using-maxmind-with-cron-jobs-how-to-download-the-iplookup-service-data-from-max-mind-service-with-cron-jobs/11961 "2019-12-10T23:20:32Z")
Steps I have tried to fix the problem: --- ## [Error connecting with Mailjet](https://forum.mautic.org/t/error-connecting-with-mailjet/11830)
**Author:** [@abhiram](https://forum.mautic.org/u/abhiram)\ **Replies:** 4\ **Last updated:** [December 10, 2019, 2:01pm UTC](https://forum.mautic.org/t/error-connecting-with-mailjet/11830 "2019-12-10T14:01:20Z")
--- ## [How to implement dynamic content in existing land pages?](https://forum.mautic.org/t/how-to-implement-dynamic-content-in-existing-land-pages/11964)
**Author:** [@abhiram](https://forum.mautic.org/u/abhiram)\ **Replies:** 0\ **Last updated:** [December 10, 2019, 11:31am UTC](https://forum.mautic.org/t/how-to-implement-dynamic-content-in-existing-land-pages/11964 "2019-12-10T11:31:37Z")
Can anyone provide good reference or video how to implement? --- ## [How to run A/B campaign in landing pages?](https://forum.mautic.org/t/how-to-run-a-b-campaign-in-landing-pages/11963)
**Author:** [@abhiram](https://forum.mautic.org/u/abhiram)\ **Replies:** 0\ **Last updated:** [December 10, 2019, 11:29am UTC](https://forum.mautic.org/t/how-to-run-a-b-campaign-in-landing-pages/11963 "2019-12-10T11:29:19Z")
Steps I have tried to fix the problem: --- ## [Asset download number not increasing after asset downloading in the form?Is there any problem?](https://forum.mautic.org/t/asset-download-number-not-increasing-after-asset-downloading-in-the-form-is-there-any-problem/11962)
**Author:** [@abhiram](https://forum.mautic.org/u/abhiram)\ **Replies:** 0\ **Last updated:** [December 10, 2019, 11:01am UTC](https://forum.mautic.org/t/asset-download-number-not-increasing-after-asset-downloading-in-the-form-is-there-any-problem/11962 "2019-12-10T11:01:52Z")
Steps I have tried to fix the problem: --- ## [Reverse ip lookups integration in mautic](https://forum.mautic.org/t/reverse-ip-lookups-integration-in-mautic/11957)
**Author:** [@abhiram](https://forum.mautic.org/u/abhiram)\ **Replies:** 0\ **Last updated:** [December 10, 2019, 7:20am UTC](https://forum.mautic.org/t/reverse-ip-lookups-integration-in-mautic/11957 "2019-12-10T07:20:30Z")
How to implement reverse ip lookups in mautic? --- ## [Throttle Sending Segment Email](https://forum.mautic.org/t/throttle-sending-segment-email/11945)
**Author:** [@sj136](https://forum.mautic.org/u/sj136)\ **Replies:** 9\ **Last updated:** [December 8, 2019, 9:26pm UTC](https://forum.mautic.org/t/throttle-sending-segment-email/11945 "2019-12-08T21:26:38Z")
Hi. I have been using Mautic 2.14.2 for almost a year and it has been working well. I want to set up a segment email for a larger group of contacts, but I want to schedule the segment email so it only sends out 100 email… --- ## [yourls and mautic shorturl](https://forum.mautic.org/t/yourls-and-mautic-shorturl/7967)
**Author:** [@pmisner](https://forum.mautic.org/u/pmisner)\ **Replies:** 2\ **Last updated:** [December 6, 2019, 1:44pm UTC](https://forum.mautic.org/t/yourls-and-mautic-shorturl/7967 "2019-12-06T13:44:22Z")
I am quite the newbie to Mautic and marketing automation. I want to use yourls for my url shortening. Based on the yourls documentation, I think this is right for the API… Is this a way to verify? Quote: http://WEBSIT… --- ## [Problem with forms after updating PHP to 7.1.33](https://forum.mautic.org/t/problem-with-forms-after-updating-php-to-7-1-33/11900)
**Author:** [@mautickook](https://forum.mautic.org/u/mautickook)\ **Replies:** 1\ **Last updated:** [December 4, 2019, 2:53pm UTC](https://forum.mautic.org/t/problem-with-forms-after-updating-php-to-7-1-33/11900 "2019-12-04T14:53:15Z")
--- ## [Unable to view contact when not set as the owner](https://forum.mautic.org/t/unable-to-view-contact-when-not-set-as-the-owner/11873)
**Author:** [@bennichols](https://forum.mautic.org/u/bennichols)\ **Replies:** 2\ **Last updated:** [December 4, 2019, 11:11am UTC](https://forum.mautic.org/t/unable-to-view-contact-when-not-set-as-the-owner/11873 "2019-12-04T11:11:01Z")
Your software My Mautic version is: 2.14.1 My PHP version is: 5.6 Bitnami Mautic installation running on a cPanel account Your problem My problem is when logging into a non-admin user, I cannot view contacts where I… --- ## [PDO driver cannot be found](https://forum.mautic.org/t/pdo-driver-cannot-be-found/11874)
**Author:** [@silavapi](https://forum.mautic.org/u/silavapi)\ **Replies:** 0\ **Last updated:** [December 4, 2019, 10:43am UTC](https://forum.mautic.org/t/pdo-driver-cannot-be-found/11874 "2019-12-04T10:43:54Z")
--- ## [Using point triggers to update a contact field](https://forum.mautic.org/t/using-point-triggers-to-update-a-contact-field/11871)
**Author:** [@solomojo](https://forum.mautic.org/u/solomojo)\ **Replies:** 1\ **Last updated:** [December 4, 2019, 10:41am UTC](https://forum.mautic.org/t/using-point-triggers-to-update-a-contact-field/11871 "2019-12-04T10:41:30Z")
--- ## [Add tags while creating new contact](https://forum.mautic.org/t/add-tags-while-creating-new-contact/6577)
**Author:** [@rahulw](https://forum.mautic.org/u/rahulw)\ **Replies:** 3\ **Last updated:** [December 4, 2019, 10:13am UTC](https://forum.mautic.org/t/add-tags-while-creating-new-contact/6577 "2019-12-04T10:13:46Z")
Hey Mautic Team, Can we add tags to contact while adding new contact with Mautic API? thank you. --- ## [Performance problems with Mautic, 30+ second load time](https://forum.mautic.org/t/performance-problems-with-mautic-30-second-load-time/11783)
**Author:** [@eduardobaer](https://forum.mautic.org/u/eduardobaer)\ **Replies:** 12\ **Last updated:** [December 3, 2019, 3:17pm UTC](https://forum.mautic.org/t/performance-problems-with-mautic-30-second-load-time/11783 "2019-12-03T15:17:09Z")
--- ## [Page visits logged as anonymous since updating to 2.15.3](https://forum.mautic.org/t/page-visits-logged-as-anonymous-since-updating-to-2-15-3/11861)
**Author:** [@gbenhorin](https://forum.mautic.org/u/gbenhorin)\ **Replies:** 0\ **Last updated:** [December 3, 2019, 2:50pm UTC](https://forum.mautic.org/t/page-visits-logged-as-anonymous-since-updating-to-2-15-3/11861 "2019-12-03T14:50:48Z")
--- ## [Elementor Forms](https://forum.mautic.org/t/elementor-forms/8621)
**Author:** [@vizinho](https://forum.mautic.org/u/vizinho)\ **Replies:** 7\ **Last updated:** [December 2, 2019, 1:44pm UTC](https://forum.mautic.org/t/elementor-forms/8621 "2019-12-02T13:44:26Z")
Hi all. I’ll be using Elementor page buider and would like to use their forms. Has anyone connected Elementor Forms to Mautic so that the user can be put into a list? Thank you. --- ## [For your information: issues belieed to be with too big,too many cookies](https://forum.mautic.org/t/for-your-information-issues-belieed-to-be-with-too-big-too-many-cookies/11847)
**Author:** [@edward1](https://forum.mautic.org/u/edward1)\ **Replies:** 0\ **Last updated:** [December 2, 2019, 10:21am UTC](https://forum.mautic.org/t/for-your-information-issues-belieed-to-be-with-too-big-too-many-cookies/11847 "2019-12-02T10:21:45Z")
Your software My Mautic version is: just updated My PHP version is: 7.2 Your problem My problem is: 431 errors and unavailable screens These errors are showing in the log: Steps I have tried to fix the problem: Mu… [Previous page](https://forum.mautic.org/c/support/8.md?page=176) [Next page](https://forum.mautic.org/c/support/8.md?page=178)