# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=178 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 179 --- ## [Migrating Mautic config, emails and campaigns to a new server](https://forum.mautic.org/t/migrating-mautic-config-emails-and-campaigns-to-a-new-server/11821)
**Author:** [@whiteyhat](https://forum.mautic.org/u/whiteyhat)\ **Replies:** 3\ **Last updated:** [November 29, 2019, 9:28pm UTC](https://forum.mautic.org/t/migrating-mautic-config-emails-and-campaigns-to-a-new-server/11821 "2019-11-29T21:28:43Z")
--- ## [Please wait... unable to save or apply setting changes](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521)
**Author:** [@carlmmiko](https://forum.mautic.org/u/carlmmiko)\ **Replies:** 13\ **Last updated:** [November 29, 2019, 5:09pm UTC](https://forum.mautic.org/t/please-wait-unable-to-save-or-apply-setting-changes/11521 "2019-11-29T17:09:56Z")
Your software My Mautic version is: My PHP version is: 7.2.23 Your problem My problem is: Im unable to save or apply any setting at all, which leads to no activity being recorded whatsoever. as it seems to be restri… --- ## [Mautic login page not loading](https://forum.mautic.org/t/mautic-login-page-not-loading/11827)
**Author:** [@sainug](https://forum.mautic.org/u/sainug)\ **Replies:** 1\ **Last updated:** [November 29, 2019, 5:04pm UTC](https://forum.mautic.org/t/mautic-login-page-not-loading/11827 "2019-11-29T17:04:42Z")
Your software My Mautic version is: 2.15.3 My PHP version is: 7.1.33-1+ubuntu18.04.1+deb.sury.org+1 Your problem My problem is: Login page https://mkt.nugenskills.com/ not opening for me today. It worked fine until y… --- ## [Stop Live Campaign in Middle](https://forum.mautic.org/t/stop-live-campaign-in-middle/11809)
**Author:** [@sainug](https://forum.mautic.org/u/sainug)\ **Replies:** 5\ **Last updated:** [November 29, 2019, 6:39am UTC](https://forum.mautic.org/t/stop-live-campaign-in-middle/11809 "2019-11-29T06:39:17Z")
Your software My Mautic version is: 2.15.3 My PHP version is: 7.1.33-1+ubuntu18.04.1+deb.sury.org+1 Your problem My problem is: I want to stop my campaign instantly. What should I do? Modify the structure or should I… --- ## [Slow down due to SessionHandler::read - any tips?](https://forum.mautic.org/t/slow-down-due-to-sessionhandler-read-any-tips/11824)
**Author:** [@eduardobaer](https://forum.mautic.org/u/eduardobaer)\ **Replies:** 0\ **Last updated:** [November 28, 2019, 9:44pm UTC](https://forum.mautic.org/t/slow-down-due-to-sessionhandler-read-any-tips/11824 "2019-11-28T21:44:32Z")
--- ## [Arranging custom fields order in contacts\>personal](https://forum.mautic.org/t/arranging-custom-fields-order-in-contacts-personal/11800)
**Author:** [@simas](https://forum.mautic.org/u/simas)\ **Replies:** 2\ **Last updated:** [November 27, 2019, 10:13pm UTC](https://forum.mautic.org/t/arranging-custom-fields-order-in-contacts-personal/11800 "2019-11-27T22:13:37Z")
I want to arrange custom fields order in Contact\> Detail view \>Personal. Can’t find how this can be done. Help needed :slight\_smile: Thank you --- ## [Problems with iredmail server in Ubuntu 18.04 and roundcube mail - postfix error](https://forum.mautic.org/t/problems-with-iredmail-server-in-ubuntu-18-04-and-roundcube-mail-postfix-error/11798)
**Author:** [@emekrus](https://forum.mautic.org/u/emekrus)\ **Replies:** 0\ **Last updated:** [November 27, 2019, 10:52am UTC](https://forum.mautic.org/t/problems-with-iredmail-server-in-ubuntu-18-04-and-roundcube-mail-postfix-error/11798 "2019-11-27T10:52:39Z")
--- ## [How to check the user activity logs](https://forum.mautic.org/t/how-to-check-the-user-activity-logs/11790)
**Author:** [@bipingurung007](https://forum.mautic.org/u/bipingurung007)\ **Replies:** 0\ **Last updated:** [November 27, 2019, 2:51am UTC](https://forum.mautic.org/t/how-to-check-the-user-activity-logs/11790 "2019-11-27T02:51:35Z")
Your software My Mautic version is:2.15.3 My PHP version is:7.2 Your problem My problem is: Where can i find the user activity logs if some changes were made. --- ## [Campaign webhooks are using application/x-www-form.urlencoded instead of application/json](https://forum.mautic.org/t/campaign-webhooks-are-using-application-x-www-form-urlencoded-instead-of-application-json/11781)
**Author:** [@gabrielroitman](https://forum.mautic.org/u/gabrielroitman)\ **Replies:** 0\ **Last updated:** [November 26, 2019, 2:20pm UTC](https://forum.mautic.org/t/campaign-webhooks-are-using-application-x-www-form-urlencoded-instead-of-application-json/11781 "2019-11-26T14:20:22Z")
My Mautic version is: 2.15.2 My PHP version is: 7.1.30 My problem is: All the apps I want to trigger with campaign webhooks (Trello, Slack, etc.) require application/json format, but Mautic’s campaign webhooks are com… --- ## [Error: Failed to execute campaign event when sending email in campaign](https://forum.mautic.org/t/error-failed-to-execute-campaign-event-when-sending-email-in-campaign/11779)
**Author:** [@abhiram](https://forum.mautic.org/u/abhiram)\ **Replies:** 0\ **Last updated:** [November 26, 2019, 12:59pm UTC](https://forum.mautic.org/t/error-failed-to-execute-campaign-event-when-sending-email-in-campaign/11779 "2019-11-26T12:59:48Z")
--- ## [How to search for segments via the API?](https://forum.mautic.org/t/how-to-search-for-segments-via-the-api/11777)
**Author:** [@davidspiola](https://forum.mautic.org/u/davidspiola)\ **Replies:** 0\ **Last updated:** [November 26, 2019, 11:26am UTC](https://forum.mautic.org/t/how-to-search-for-segments-via-the-api/11777 "2019-11-26T11:26:11Z")
--- ## [How to change form encoding to application/x-www-form-urlencoded](https://forum.mautic.org/t/how-to-change-form-encoding-to-application-x-www-form-urlencoded/11775)
**Author:** [@virgilwashere](https://forum.mautic.org/u/virgilwashere)\ **Replies:** 0\ **Last updated:** [November 25, 2019, 10:13pm UTC](https://forum.mautic.org/t/how-to-change-form-encoding-to-application-x-www-form-urlencoded/11775 "2019-11-25T22:13:55Z")
Your software My Mautic version is: 2.15.3 My PHP version is: PHP 7.2.24-1+ubuntu16.04.1+deb.sury.org+1 My nginx version is: nginx/1.16.1 Your problem I want to change the default form encoding type from multipart/f… --- ## [Creating custom fields takes a very long time](https://forum.mautic.org/t/creating-custom-fields-takes-a-very-long-time/11771)
**Author:** [@silavapi](https://forum.mautic.org/u/silavapi)\ **Replies:** 2\ **Last updated:** [November 25, 2019, 7:36pm UTC](https://forum.mautic.org/t/creating-custom-fields-takes-a-very-long-time/11771 "2019-11-25T19:36:48Z")
--- ## [Discrepancy in sent item count](https://forum.mautic.org/t/discrepancy-in-sent-item-count/11774)
**Author:** [@scott1](https://forum.mautic.org/u/scott1)\ **Replies:** 0\ **Last updated:** [November 25, 2019, 2:19pm UTC](https://forum.mautic.org/t/discrepancy-in-sent-item-count/11774 "2019-11-25T14:19:38Z")
--- ## [Setting up distinct actions in a campaign](https://forum.mautic.org/t/setting-up-distinct-actions-in-a-campaign/11772)
**Author:** [@sainug](https://forum.mautic.org/u/sainug)\ **Replies:** 0\ **Last updated:** [November 25, 2019, 12:54pm UTC](https://forum.mautic.org/t/setting-up-distinct-actions-in-a-campaign/11772 "2019-11-25T12:54:25Z")
--- ## [GoDaddy Email setup with Office365](https://forum.mautic.org/t/godaddy-email-setup-with-office365/5414)
**Author:** [@lewisone](https://forum.mautic.org/u/lewisone)\ **Replies:** 8\ **Last updated:** [November 21, 2019, 3:15am UTC](https://forum.mautic.org/t/godaddy-email-setup-with-office365/5414 "2019-11-21T03:15:22Z")
After months and months of tech support and these forums i finally got this to work, hope it helps others that have been posting about it as well. The issue was this: I have Godaddy hosting with Office365 mail offe… --- ## [Mail Send Setting using office365, website hosted on local windows server](https://forum.mautic.org/t/mail-send-setting-using-office365-website-hosted-on-local-windows-server/11743)
**Author:** [@mauticuser1](https://forum.mautic.org/u/mauticuser1)\ **Replies:** 7\ **Last updated:** [November 21, 2019, 2:09am UTC](https://forum.mautic.org/t/mail-send-setting-using-office365-website-hosted-on-local-windows-server/11743 "2019-11-21T02:09:09Z")
Your software My Mautic version is: Mautic 2.12.3 My PHP version is: PHP Version 7.2.7 Windows Server 2012 R2 Standard Edition My problem is: Can not get a good Test Connection, Can not Send Test Email I configured… --- ## [Office365 SMTP](https://forum.mautic.org/t/office365-smtp/10663)
**Author:** [@regiroy](https://forum.mautic.org/u/regiroy)\ **Replies:** 3\ **Last updated:** [November 20, 2019, 10:04pm UTC](https://forum.mautic.org/t/office365-smtp/10663 "2019-11-20T22:04:19Z")
Not sure I am posting to the right place. I am trying to setup mautic to send mail via SMTP using Office365. As far as I can tell the settings are correct but I cannot send emails. I get error “Client does not have permi… --- ## [How to make the Contact Map Widget work at Mautic Dashboard?](https://forum.mautic.org/t/how-to-make-the-contact-map-widget-work-at-mautic-dashboard/11741)
**Author:** [@frkandris](https://forum.mautic.org/u/frkandris)\ **Replies:** 0\ **Last updated:** [November 20, 2019, 2:58pm UTC](https://forum.mautic.org/t/how-to-make-the-contact-map-widget-work-at-mautic-dashboard/11741 "2019-11-20T14:58:36Z")
Your software My Mautic version is: v2.15.2 My PHP version is: 7.2.16 Your problem My problem is: I am only using the email automation part of Mautic, so I have no landing pages, no forms, no website visitors. I have… --- ## [Disable\_functions PHP](https://forum.mautic.org/t/disable-functions-php/11713)
**Author:** [@masidus](https://forum.mautic.org/u/masidus)\ **Replies:** 2\ **Last updated:** [November 20, 2019, 10:39am UTC](https://forum.mautic.org/t/disable-functions-php/11713 "2019-11-20T10:39:52Z")
Hey all, Just a quick question regarding disabling PHP functions; What PHP functions need to be disabled for security measures? If anyone is familiar with RunCloud, when you install a web application (such as Mautic)… --- ## [Preference center not working!](https://forum.mautic.org/t/preference-center-not-working/11723)
**Author:** [@parrabol](https://forum.mautic.org/u/parrabol)\ **Replies:** 3\ **Last updated:** [November 20, 2019, 8:05am UTC](https://forum.mautic.org/t/preference-center-not-working/11723 "2019-11-20T08:05:17Z")
My software My Mautic version is: 2.15.2 My PHP version is: 7.2 Self hosted version OS - ubuntu 18 x64 My problem is: When i click in email unsubscribe, i redirected to mautic wehere i see message “Record not found.… --- ## [Mautic Email Export Tool leaves everything incomplete](https://forum.mautic.org/t/mautic-email-export-tool-leaves-everything-incomplete/11719)
**Author:** [@jackreaperz](https://forum.mautic.org/u/jackreaperz)\ **Replies:** 1\ **Last updated:** [November 19, 2019, 4:42am UTC](https://forum.mautic.org/t/mautic-email-export-tool-leaves-everything-incomplete/11719 "2019-11-19T04:42:54Z")
Your software My Mautic version is: 2.15.2 My PHP version is: 7.0.33 Your problem My problem is: When I want to export contacts from segments/report, it’s surprisingly difficult. It’s slow and I don’t even get the fu… --- ## [Mautic performance issue with dashboards](https://forum.mautic.org/t/mautic-performance-issue-with-dashboards/11717)
**Author:** [@vibedigital](https://forum.mautic.org/u/vibedigital)\ **Replies:** 1\ **Last updated:** [November 18, 2019, 10:41pm UTC](https://forum.mautic.org/t/mautic-performance-issue-with-dashboards/11717 "2019-11-18T22:41:27Z")
Your software My Mautic version is: 2.15.3 My PHP version is: 7.1.33 Your problem My problem is: I have a performance issue loading mautic statistics into dashboards. The problem happens right after login and it tak… --- ## [How to customize error pages](https://forum.mautic.org/t/how-to-customize-error-pages/11705)
**Author:** [@aerendir](https://forum.mautic.org/u/aerendir)\ **Replies:** 3\ **Last updated:** [November 18, 2019, 6:19pm UTC](https://forum.mautic.org/t/how-to-customize-error-pages/11705 "2019-11-18T18:19:44Z")
I’ve searched for this in Google, but I didn’t found anything useful. Is there a way to customize the pages shown by Mautic when an error occurs? For example, I recently got a 500 Error and the page is of Mautic. I’d … --- ## [Setting up a filter](https://forum.mautic.org/t/setting-up-a-filter/11712)
**Author:** [@madi\_grant](https://forum.mautic.org/u/madi_grant)\ **Replies:** 1\ **Last updated:** [November 18, 2019, 6:12pm UTC](https://forum.mautic.org/t/setting-up-a-filter/11712 "2019-11-18T18:12:53Z")
Hello I need to set up a segment with filters that will remove email addresses from a specific company and only pull in clients who are CEO or Sales Director. How can I do this please? --- ## [Emails and Contacts sections suddenly inaccessible](https://forum.mautic.org/t/emails-and-contacts-sections-suddenly-inaccessible/11697)
**Author:** [@modifiedcontent](https://forum.mautic.org/u/modifiedcontent)\ **Replies:** 1\ **Last updated:** [November 16, 2019, 3:52pm UTC](https://forum.mautic.org/t/emails-and-contacts-sections-suddenly-inaccessible/11697 "2019-11-16T15:52:00Z")
Your software My Mautic version is: 2.15.3 My PHP version is: 7.2.24 Your problem Parts of Mautic down/inaccessible - ‘Emails’ and ‘Contacts’ in particular. No problems accessing other sections like ‘Companies’, ‘Seg… --- ## [Smart URL](https://forum.mautic.org/t/smart-url/11691)
**Author:** [@jo\_la](https://forum.mautic.org/u/jo_la)\ **Replies:** 0\ **Last updated:** [November 15, 2019, 7:05pm UTC](https://forum.mautic.org/t/smart-url/11691 "2019-11-15T19:05:32Z")
Hi, I have a question about smart URL / opening a Landingpage with dynamic content. As I understood it is possible to have a smartURL link such as mauticurl.tld/landingpage/?email=lead@example.de or other criteria… Bu… --- ## [Import contacts not processing](https://forum.mautic.org/t/import-contacts-not-processing/11645)
**Author:** [@tamiveldura](https://forum.mautic.org/u/tamiveldura)\ **Replies:** 18\ **Last updated:** [November 15, 2019, 4:41pm UTC](https://forum.mautic.org/t/import-contacts-not-processing/11645 "2019-11-15T16:41:47Z")
Your software My Mautic version is: 2.15.2 - probably. I haven’t done the 15.3 update but can’t find this information in mautic?? My PHP version is: 7.1.33 Your problem My problem is: Ok, Mautic newbie here so assume… --- ## [Install error 500 internal](https://forum.mautic.org/t/install-error-500-internal/11613)
**Author:** [@hendrikhendrik](https://forum.mautic.org/u/hendrikhendrik)\ **Replies:** 4\ **Last updated:** [November 15, 2019, 2:09pm UTC](https://forum.mautic.org/t/install-error-500-internal/11613 "2019-11-15T14:09:06Z")
Your software My Mautic version is:2.15.3 My PHP version is:7.2 Your problem My problem is:install in step 2 ccpanel error 500 internal These errors are showing in the log: The site is currently offline due to encou… --- ## [Restrict to "Unsubscribe" only in Preference Center](https://forum.mautic.org/t/restrict-to-unsubscribe-only-in-preference-center/11662)
**Author:** [@gvfreeman](https://forum.mautic.org/u/gvfreeman)\ **Replies:** 0\ **Last updated:** [November 14, 2019, 8:10pm UTC](https://forum.mautic.org/t/restrict-to-unsubscribe-only-in-preference-center/11662 "2019-11-14T20:10:41Z")
Hey there, does anyone know of a way to allow users to only unsubscribe from segments inside the preference center? For example, I run a training course that people subscribe to. I do not want a random user to be able to… [Previous page](https://forum.mautic.org/c/support/8.md?page=177) [Next page](https://forum.mautic.org/c/support/8.md?page=179)