# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=179 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 180 --- ## [Multiple Select Custom Field -- bug or user error?](https://forum.mautic.org/t/multiple-select-custom-field-bug-or-user-error/11657)
**Author:** [@tamiveldura](https://forum.mautic.org/u/tamiveldura)\ **Replies:** 0\ **Last updated:** [November 14, 2019, 4:48pm UTC](https://forum.mautic.org/t/multiple-select-custom-field-bug-or-user-error/11657 "2019-11-14T16:48:07Z")
Your software My Mautic version is: 2.15.2 My PHP version is: 7.1.33 Your problem My problem is: I’m looking into setting up several multiple select and single select custom fields for my contacts to be filtered by i… --- ## [How to update the "next emails" widget?](https://forum.mautic.org/t/how-to-update-the-next-emails-widget/11634)
**Author:** [@Claude](https://forum.mautic.org/u/Claude)\ **Replies:** 0\ **Last updated:** [November 13, 2019, 6:30am UTC](https://forum.mautic.org/t/how-to-update-the-next-emails-widget/11634 "2019-11-13T06:30:20Z")
Your software My Mautic version is: 2.15.3 My PHP version is: 7.2 Your problem In the dashboard I’m still having “next emails” dated on January 15. How could I clear this list and have it updated? Thanks for your … --- ## [Mautic Import Frozen](https://forum.mautic.org/t/mautic-import-frozen/11623)
**Author:** [@mikew](https://forum.mautic.org/u/mikew)\ **Replies:** 1\ **Last updated:** [November 12, 2019, 7:42am UTC](https://forum.mautic.org/t/mautic-import-frozen/11623 "2019-11-12T07:42:23Z")
Your software My Mautic version is: Latest Version My PHP version is: PHP Version 7.2.24-0ubuntu0.18.04.1 Your problem My problem is: All of a sudden my imports stopped working. Trying to import a small file with t… --- ## [Ghost contact IDs](https://forum.mautic.org/t/ghost-contact-ids/11610)
**Author:** [@biz-rolodex](https://forum.mautic.org/u/biz-rolodex)\ **Replies:** 11\ **Last updated:** [November 10, 2019, 7:14pm UTC](https://forum.mautic.org/t/ghost-contact-ids/11610 "2019-11-10T19:14:44Z")
Your software Mautic version v2.15.2 PHP version 7.1.30 Browser Chrome Your problem My problem is: Hundreds of Ghost contact IDs are being generated nearly every day in my Mautic installation due to an unk… --- ## [Template from bee-free to mautic is not saved](https://forum.mautic.org/t/template-from-bee-free-to-mautic-is-not-saved/11548)
**Author:** [@lordeze](https://forum.mautic.org/u/lordeze)\ **Replies:** 2\ **Last updated:** [November 9, 2019, 7:40pm UTC](https://forum.mautic.org/t/template-from-bee-free-to-mautic-is-not-saved/11548 "2019-11-09T19:40:50Z")
hello … I want to paste an html code of bee free in the mautic email and it doesn’t save it to me.- --- ## [Complete List of Cron Jobs for Crontab](https://forum.mautic.org/t/complete-list-of-cron-jobs-for-crontab/1891)
**Author:** [@ankitpr89](https://forum.mautic.org/u/ankitpr89)\ **Replies:** 20\ **Last updated:** [November 9, 2019, 10:36am UTC](https://forum.mautic.org/t/complete-list-of-cron-jobs-for-crontab/1891 "2019-11-09T10:36:54Z")
Hey dev team, I need complete list of all cron jobs that I need to configure in Crontab. This will enable Mautic to run quite effectively. Please help with this. --- ## [Crontab error](https://forum.mautic.org/t/crontab-error/10155)
**Author:** [@vagner-gnu](https://forum.mautic.org/u/vagner-gnu)\ **Replies:** 4\ **Last updated:** [November 9, 2019, 10:30am UTC](https://forum.mautic.org/t/crontab-error/10155 "2019-11-09T10:30:06Z")
My English is not very good, sorry. I’m getting these constant emails from Crontab. How can I resolve these issues? Cron \ php5 /home/admin/web/mydomain.com.br/public\_html/app/console mautic:email:fetch Er… --- ## [Upgrading to 2.15.3 from 2.15.1, Emails do not work](https://forum.mautic.org/t/upgrading-to-2-15-3-from-2-15-1-emails-do-not-work/11606)
**Author:** [@ppnrao](https://forum.mautic.org/u/ppnrao)\ **Replies:** 2\ **Last updated:** [November 9, 2019, 10:21am UTC](https://forum.mautic.org/t/upgrading-to-2-15-3-from-2-15-1-emails-do-not-work/11606 "2019-11-09T10:21:34Z")
Your software My Mautic version is: 2.15.3 My PHP version is: 7.2.24 Your problem My problem is: I upgraded Mautic to 2.15.3 from 2.15.1, I got an error after upgrading, this happened last week. Today when I checked … --- ## [Upgrade php 5.6 to php 7.2 error](https://forum.mautic.org/t/upgrade-php-5-6-to-php-7-2-error/11598)
**Author:** [@hendrikhendrik](https://forum.mautic.org/u/hendrikhendrik)\ **Replies:** 1\ **Last updated:** [November 8, 2019, 10:06am UTC](https://forum.mautic.org/t/upgrade-php-5-6-to-php-7-2-error/11598 "2019-11-08T10:06:36Z")
Your software My Mautic version is:2.12.0 My PHP version is:7.2 Your problem My problem is: Mautic does not support PHP version 7.2.22 at this time. These errors are showing in the log: http://handrefill.com/em/s/lo… --- ## [How to create form with two buttons!](https://forum.mautic.org/t/how-to-create-form-with-two-buttons/11559)
**Author:** [@venkatesham](https://forum.mautic.org/u/venkatesham)\ **Replies:** 2\ **Last updated:** [November 5, 2019, 8:25pm UTC](https://forum.mautic.org/t/how-to-create-form-with-two-buttons/11559 "2019-11-05T20:25:49Z")
Your software My Mautic version is: v2.15.0 My PHP version is: 7.1.24 Your problem I want to create a form with two buttons. One with MORE INFO. If the customers wants more information, when he clicks on this it will… --- ## [Passing information to contact field](https://forum.mautic.org/t/passing-information-to-contact-field/11563)
**Author:** [@simas](https://forum.mautic.org/u/simas)\ **Replies:** 0\ **Last updated:** [November 5, 2019, 10:03am UTC](https://forum.mautic.org/t/passing-information-to-contact-field/11563 "2019-11-05T10:03:22Z")
I’ve been reading Mautic documentation about contact tracking https://www.mautic.org/docs/en/contacts/contact\_monitoring.html and it’s written: " Mautic currently supports page\_url , referrer , language , and page\_… --- ## [cURL error 56](https://forum.mautic.org/t/curl-error-56/11490)
**Author:** [@brockway](https://forum.mautic.org/u/brockway)\ **Replies:** 5\ **Last updated:** [November 2, 2019, 7:56pm UTC](https://forum.mautic.org/t/curl-error-56/11490 "2019-11-02T19:56:37Z")
Hi everyone :slight\_smile: Your software My Mautic version is: 2.15.3 My PHP version is: 7.0, 7.2 Your problem My problem is: I use WordPress and with WPFusion i am able to send data from my WordPress install to my… --- ## [How to get refferer url within email](https://forum.mautic.org/t/how-to-get-refferer-url-within-email/6747)
**Author:** [@GoGo](https://forum.mautic.org/u/GoGo)\ **Replies:** 4\ **Last updated:** [November 1, 2019, 7:55am UTC](https://forum.mautic.org/t/how-to-get-refferer-url-within-email/6747 "2019-11-01T07:55:55Z")
By checking the contacts, I can see the refferer url. I would like to add this referrer url within the results that are sent by email to my colleagues. How can I do this? I tried to find the answer in other forum posts, … --- ## [Cannot login after a broken update](https://forum.mautic.org/t/cannot-login-after-a-broken-update/11480)
**Author:** [@bugbusters](https://forum.mautic.org/u/bugbusters)\ **Replies:** 26\ **Last updated:** [October 31, 2019, 6:46pm UTC](https://forum.mautic.org/t/cannot-login-after-a-broken-update/11480 "2019-10-31T18:46:19Z")
Your software My Mautic version is: 2.15.3 My PHP version is: PHP 5.6 Your problem My problem is: After a broken update (didn’t finish) mautic had a lot of issues. These errors are showing in the log: \[2019-10-24 1… --- ## [How can I create a segment for anonymous](https://forum.mautic.org/t/how-can-i-create-a-segment-for-anonymous/11501)
**Author:** [@ascholten](https://forum.mautic.org/u/ascholten)\ **Replies:** 4\ **Last updated:** [October 30, 2019, 12:13pm UTC](https://forum.mautic.org/t/how-can-i-create-a-segment-for-anonymous/11501 "2019-10-30T12:13:33Z")
Hi, Is it possible to create a segment for anonymous. I want to setup a campaign for anonymous visitors, but a campaign always has to start with a segment. Furthermore a trigger is needed to add a visitor to a segment. … --- ## [Searching Contacts by two conditions](https://forum.mautic.org/t/searching-contacts-by-two-conditions/11506)
**Author:** [@nathancyoung](https://forum.mautic.org/u/nathancyoung)\ **Replies:** 4\ **Last updated:** [October 29, 2019, 4:53pm UTC](https://forum.mautic.org/t/searching-contacts-by-two-conditions/11506 "2019-10-29T16:53:57Z")
I’m trying to figure out how to search for contacts by more than one condition. I’ve followed the instructions in the"?" pop up to the best of my abilities, but it doesn’t seem to be working. If I want to list contacts … --- ## [A/B testing - sending follow up email only to 'B' recipients](https://forum.mautic.org/t/a-b-testing-sending-follow-up-email-only-to-b-recipients/11518)
**Author:** [@madi\_grant](https://forum.mautic.org/u/madi_grant)\ **Replies:** 0\ **Last updated:** [October 29, 2019, 4:26pm UTC](https://forum.mautic.org/t/a-b-testing-sending-follow-up-email-only-to-b-recipients/11518 "2019-10-29T16:26:58Z")
Hello, I’d like to know how to set up a campaign so that only the contacts who receive the B version of an A/B testing email receive a follow-up email? --- ## [Token drop down in custom email builder seems...screwy](https://forum.mautic.org/t/token-drop-down-in-custom-email-builder-seems-screwy/11515)
**Author:** [@nateifts](https://forum.mautic.org/u/nateifts)\ **Replies:** 0\ **Last updated:** [October 29, 2019, 3:00pm UTC](https://forum.mautic.org/t/token-drop-down-in-custom-email-builder-seems-screwy/11515 "2019-10-29T15:00:14Z")
My Mautic version is: 2.15.1 My PHP version is: 7.2.17 My problem is: Something appears to be amiss with my tokens. When creating a custom email to a contact, the tokens drop down isn’t populated with any of the fie… --- ## [Can the font be changed for the online version of emails?](https://forum.mautic.org/t/can-the-font-be-changed-for-the-online-version-of-emails/11327)
**Author:** [@nateifts](https://forum.mautic.org/u/nateifts)\ **Replies:** 2\ **Last updated:** [October 29, 2019, 2:44pm UTC](https://forum.mautic.org/t/can-the-font-be-changed-for-the-online-version-of-emails/11327 "2019-10-29T14:44:49Z")
My Mautic version is: 2.15.1 My PHP version is: 7.2.17 My problem is: I don’t care for the Times New Roman font that seems to be the default font for the online version of emails (using {webview\_url}). Is there any wa… --- ## [Mautic forum empty?](https://forum.mautic.org/t/mautic-forum-empty/10806)
**Author:** [@ivan](https://forum.mautic.org/u/ivan)\ **Replies:** 3\ **Last updated:** [October 29, 2019, 12:09pm UTC](https://forum.mautic.org/t/mautic-forum-empty/10806 "2019-10-29T12:09:47Z")
Hi, I’m looking for answers on this Mautic forum but all topics are empty. System shows me this message “Oh bother! No topics were found here!” Anyone can tell me what’s wrong? Thank you for your help. Ivan --- ## [Date last modified on "Reports" shows UTC timezone](https://forum.mautic.org/t/date-last-modified-on-reports-shows-utc-timezone/11502)
**Author:** [@mhisada](https://forum.mautic.org/u/mhisada)\ **Replies:** 4\ **Last updated:** [October 29, 2019, 10:38am UTC](https://forum.mautic.org/t/date-last-modified-on-reports-shows-utc-timezone/11502 "2019-10-29T10:38:14Z")
Your software My Mautic version is :2.15.2 My PHP version is: 7.0.33 Your problem My problem is: “Date last modified” on “Reports” shows UTC timezone after upgrading Mautic. I want “Date last modified” show Asia/To… --- ## [Clicks not showing in Mutic](https://forum.mautic.org/t/clicks-not-showing-in-mutic/11511)
**Author:** [@parrabol](https://forum.mautic.org/u/parrabol)\ **Replies:** 3\ **Last updated:** [October 29, 2019, 7:39am UTC](https://forum.mautic.org/t/clicks-not-showing-in-mutic/11511 "2019-10-29T07:39:01Z")
Hi all. We got issue with clicking stats, for some reason our click’s not showing. Any ideas what it could be and how to fix that? ps: We have self hosted version of 2.15.2. (linux+nginx+php+cloud SQL (GCP)). --- ## [Unsubscribe Preference Center Link Intermittent Error](https://forum.mautic.org/t/unsubscribe-preference-center-link-intermittent-error/11510)
**Author:** [@parrabol](https://forum.mautic.org/u/parrabol)\ **Replies:** 0\ **Last updated:** [October 29, 2019, 6:25am UTC](https://forum.mautic.org/t/unsubscribe-preference-center-link-intermittent-error/11510 "2019-10-29T06:25:09Z")
Hi all. Please help me with the preference center. When we create landing page with preference center and send an email, that link is not working if in landing page set “Preference center Is ON”, (if we trying to open th… --- ## [Most buttons greyed out on Mautic screens, sometimes error message "That item was not found", no save](https://forum.mautic.org/t/most-buttons-greyed-out-on-mautic-screens-sometimes-error-message-that-item-was-not-found-no-save/11479)
**Author:** [@edward1](https://forum.mautic.org/u/edward1)\ **Replies:** 8\ **Last updated:** [October 28, 2019, 1:00pm UTC](https://forum.mautic.org/t/most-buttons-greyed-out-on-mautic-screens-sometimes-error-message-that-item-was-not-found-no-save/11479 "2019-10-28T13:00:17Z")
Your software My Mautic version is :l2.15.0 My PHP version is: 7.2.23 Your problem I logged in and tried to clone a campaign today , made a few changes and decided to save for later. Got the error “This item was n… --- ## [Twilio SMS Reader](https://forum.mautic.org/t/twilio-sms-reader/11455)
**Author:** [@bill](https://forum.mautic.org/u/bill)\ **Replies:** 0\ **Last updated:** [October 22, 2019, 7:04am UTC](https://forum.mautic.org/t/twilio-sms-reader/11455 "2019-10-22T07:04:47Z")
Hello, we are using Twilio SMS Reader to get unsubscribed messages from contacts. We have tried to set up the required configuration in twilio without success. Do you have any detailed instructions on how to configure tw… --- ## [mautic.EMERGENCY: lead not found](https://forum.mautic.org/t/mautic-emergency-lead-not-found/11406)
**Author:** [@shunshifu](https://forum.mautic.org/u/shunshifu)\ **Replies:** 3\ **Last updated:** [October 25, 2019, 1:09pm UTC](https://forum.mautic.org/t/mautic-emergency-lead-not-found/11406 "2019-10-25T13:09:22Z")
Your software My Mautic version is: 2.15.1 My PHP version is: 7.0.33 This error is howing in the log. I’ve searched around a lot and can’t find any reference to it anywhere. mautic.EMERGENCY: lead not found They are… --- ## [504 on login](https://forum.mautic.org/t/504-on-login/11407)
**Author:** [@shunshifu](https://forum.mautic.org/u/shunshifu)\ **Replies:** 5\ **Last updated:** [October 22, 2019, 6:58pm UTC](https://forum.mautic.org/t/504-on-login/11407 "2019-10-22T18:58:44Z")
My Mautic version is: 2.15.1 My PHP version is: 7.0.33 I always get a 504 Gateway Time-out on login. Usually after 1 page refresh it goes away and mautic will load. Sometimes it takes a few refreshes. Ideas? --- ## [Channels email record is not created](https://forum.mautic.org/t/channels-email-record-is-not-created/11456)
**Author:** [@admin2](https://forum.mautic.org/u/admin2)\ **Replies:** 0\ **Last updated:** [October 22, 2019, 8:28am UTC](https://forum.mautic.org/t/channels-email-record-is-not-created/11456 "2019-10-22T08:28:26Z")
Hi There ! I’m getting this error… Please help me to resolve this. My Mautic version is: 2.15.3 My PHP version is: 5 Channels email record is not inserted My problem is: These errors are showing in the log: Reque… --- ## [Reset contact fields with Mautic API](https://forum.mautic.org/t/reset-contact-fields-with-mautic-api/11428)
**Author:** [@lolow](https://forum.mautic.org/u/lolow)\ **Replies:** 1\ **Last updated:** [October 21, 2019, 4:21pm UTC](https://forum.mautic.org/t/reset-contact-fields-with-mautic-api/11428 "2019-10-21T16:21:08Z")
Mautic version : 2.13.1 PHP version : 5.6 Api works perfectly to modify my contact, by adding new values to my multiple select field tags : $response = $client-\>request('POST', 'contacts/new',\[ 'au… --- ## [Thought Upgrade issues was fixed?](https://forum.mautic.org/t/thought-upgrade-issues-was-fixed/11254)
**Author:** [@tcarson](https://forum.mautic.org/u/tcarson)\ **Replies:** 14\ **Last updated:** [October 19, 2019, 2:57pm UTC](https://forum.mautic.org/t/thought-upgrade-issues-was-fixed/11254 "2019-10-19T14:57:41Z")
Just did a clean install of 2.15.1 and everything is just fine…saw the upgrade 2.15.2 and tried to upgrade from the desktop/bell and same as always…never finishes and craps up the install. Thought they said it was fixed… [Previous page](https://forum.mautic.org/c/support/8.md?page=178) [Next page](https://forum.mautic.org/c/support/8.md?page=180)