# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=181 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 182 --- ## [Send more than 10 lakh emails from Mautic](https://forum.mautic.org/t/send-more-than-10-lakh-emails-from-mautic/11318)
**Author:** [@gayathri612](https://forum.mautic.org/u/gayathri612)\ **Replies:** 0\ **Last updated:** [October 8, 2019, 8:26am UTC](https://forum.mautic.org/t/send-more-than-10-lakh-emails-from-mautic/11318 "2019-10-08T08:26:53Z")
Your software My Mautic version is: 2.15.1 My PHP version is:5.6 and 7 Your problem My problem is: Suppose, I need to send more than 10 lakh emails from my Mautic platform. ( I have around 35000 contacts & campaign … --- ## [Mautic Docker on restart shows install](https://forum.mautic.org/t/mautic-docker-on-restart-shows-install/11307)
**Author:** [@aditya](https://forum.mautic.org/u/aditya)\ **Replies:** 2\ **Last updated:** [October 7, 2019, 3:59pm UTC](https://forum.mautic.org/t/mautic-docker-on-restart-shows-install/11307 "2019-10-07T15:59:12Z")
Your software My Mautic version is: 2.15.2 (mautic docker) My PHP version is: 7 Your problem My problem is: I am using mautic docker to launch. But every time my container restart it shows the installer due to which … --- ## [Form redirect is not working](https://forum.mautic.org/t/form-redirect-is-not-working/4030)
**Author:** [@venkatesham](https://forum.mautic.org/u/venkatesham)\ **Replies:** 6\ **Last updated:** [October 6, 2019, 11:28am UTC](https://forum.mautic.org/t/form-redirect-is-not-working/4030 "2019-10-06T11:28:15Z")
Hi, I am working on the client form error. Once the submission happens the REDIRECT is not happening. Can you guys help me here. http://grameen.market/contact-us.html Warm Regards, Venkatesha --- ## [Update date of e-mail while processing the queue](https://forum.mautic.org/t/update-date-of-e-mail-while-processing-the-queue/11309)
**Author:** [@icetique](https://forum.mautic.org/u/icetique)\ **Replies:** 0\ **Last updated:** [October 5, 2019, 7:44am UTC](https://forum.mautic.org/t/update-date-of-e-mail-while-processing-the-queue/11309 "2019-10-05T07:44:57Z")
Your software My Mautic version is: v2.15.2 My PHP version is: PHP Version 7.2.19-0ubuntu0.18.04.2 Your problem My problem is: We like to warm up our IPs very slowly. We have mautic instance running on our own serve… --- ## [Adding info to log files and not overwriting](https://forum.mautic.org/t/adding-info-to-log-files-and-not-overwriting/11280)
**Author:** [@simas](https://forum.mautic.org/u/simas)\ **Replies:** 6\ **Last updated:** [October 3, 2019, 5:16pm UTC](https://forum.mautic.org/t/adding-info-to-log-files-and-not-overwriting/11280 "2019-10-03T17:16:27Z")
My Mautic version is: 2.15.2 My PHP version is: 7.2.19 I’m using for example “…domain.com/public\_html/mautic/segments\_update.log 2\>&1” command to put the output of the cronjob to the log. The problem is that every time… --- ## [Duplicate Id On Form Submit (overwrite previous contact)](https://forum.mautic.org/t/duplicate-id-on-form-submit-overwrite-previous-contact/11251)
**Author:** [@motoaku](https://forum.mautic.org/u/motoaku)\ **Replies:** 3\ **Last updated:** [October 3, 2019, 3:24pm UTC](https://forum.mautic.org/t/duplicate-id-on-form-submit-overwrite-previous-contact/11251 "2019-10-03T15:24:07Z")
Your software My Mautic version is: 2.15.2 My PHP version is: 7.1 Your problem My problem is: how to avoid this to happen again?. Some new optin used duplicate contact id, resulting the previous optin information g… --- ## [Reschedule date of events in campaign doesn't update contacts event trigger date](https://forum.mautic.org/t/reschedule-date-of-events-in-campaign-doesnt-update-contacts-event-trigger-date/11296)
**Author:** [@antonino](https://forum.mautic.org/u/antonino)\ **Replies:** 0\ **Last updated:** [October 3, 2019, 3:12pm UTC](https://forum.mautic.org/t/reschedule-date-of-events-in-campaign-doesnt-update-contacts-event-trigger-date/11296 "2019-10-03T15:12:50Z")
Your software My Mautic version is: 2.15.2 My PHP version is: 7.1.30 Your problem My problem is: After I create a campaign I want to re schedule an event from tomorrow to today after two hours. When I change the date… --- ## [Limit submission of form one per email](https://forum.mautic.org/t/limit-submission-of-form-one-per-email/11287)
**Author:** [@antonino](https://forum.mautic.org/u/antonino)\ **Replies:** 4\ **Last updated:** [October 3, 2019, 12:10pm UTC](https://forum.mautic.org/t/limit-submission-of-form-one-per-email/11287 "2019-10-03T12:10:14Z")
Hello, does anyone know if there is a way to make Mautic forms to be compiled only once with the same email? To give an error on the second time that someone tries to compile the same form wth the same email? Thanks in a… --- ## [What is preference center?](https://forum.mautic.org/t/what-is-preference-center/10501)
**Author:** [@bulgin](https://forum.mautic.org/u/bulgin)\ **Replies:** 4\ **Last updated:** [October 3, 2019, 5:20am UTC](https://forum.mautic.org/t/what-is-preference-center/10501 "2019-10-03T05:20:43Z")
Under: Components -\> Landing page -\> a toggle switch labeled “Is Preference Center” with an option for yes or no. No help description. Can’t find an explanation in documents. Anyone? --- ## [CORS issue in API call](https://forum.mautic.org/t/cors-issue-in-api-call/11291)
**Author:** [@andres](https://forum.mautic.org/u/andres)\ **Replies:** 0\ **Last updated:** [October 2, 2019, 6:03pm UTC](https://forum.mautic.org/t/cors-issue-in-api-call/11291 "2019-10-02T18:03:49Z")
Your software My Mautic version is: Linux mautic 4.15.0-1044-aws #46-Ubuntu SMP My PHP version is: PHP Version 7.2.19-0ubuntu0.18.04.2 Your problem I am trying to make a call to the REST API to retrieve a form submis… --- ## [.sh script won't run cronjobs](https://forum.mautic.org/t/sh-script-wont-run-cronjobs/11265)
**Author:** [@simas](https://forum.mautic.org/u/simas)\ **Replies:** 3\ **Last updated:** [October 2, 2019, 10:36am UTC](https://forum.mautic.org/t/sh-script-wont-run-cronjobs/11265 "2019-10-02T10:36:02Z")
My Mautic version is: 2.15.2 My PHP version is: 7.2.19 My hosting provider’s cronjobs don’t support certain commands like writing cronjobs results to log files (they have their own modified version of cpanel). For exam… --- ## [Sendgrid Webhook - Bounce Management Not Working](https://forum.mautic.org/t/sendgrid-webhook-bounce-management-not-working/11275)
**Author:** [@masidus](https://forum.mautic.org/u/masidus)\ **Replies:** 0\ **Last updated:** [October 1, 2019, 6:13pm UTC](https://forum.mautic.org/t/sendgrid-webhook-bounce-management-not-working/11275 "2019-10-01T18:13:16Z")
Your software My Mautic version is: 2.15.0 My PHP version is: 7.2.22 Your problem My problem is: I have taken the necessary steps to enable bounce management via the Sendgrid webhook - https://www.mautic.org/docs/en/… --- ## [Cant Save Emails](https://forum.mautic.org/t/cant-save-emails/9298)
**Author:** [@BrainFood\_Marketing](https://forum.mautic.org/u/BrainFood_Marketing)\ **Replies:** 6\ **Last updated:** [October 1, 2019, 3:45pm UTC](https://forum.mautic.org/t/cant-save-emails/9298 "2019-10-01T15:45:10Z")
Mautic wont save Emails. I have cleared cache , I have done everything on the troubleshooting, opened and closed builder. What happens is when I create an email then I hit save and close or apply all that happens is … --- ## [How to make multiuse landing pages?](https://forum.mautic.org/t/how-to-make-multiuse-landing-pages/11244)
**Author:** [@big\_smile](https://forum.mautic.org/u/big_smile)\ **Replies:** 1\ **Last updated:** [October 1, 2019, 3:18pm UTC](https://forum.mautic.org/t/how-to-make-multiuse-landing-pages/11244 "2019-10-01T15:18:05Z")
Your software My Mautic version is: 2.15.1 My PHP version is: PHP Version 7.2.22 Your problem I am new to Mautic. I have ten eBooks that I sell. Each eBook contains a link to a different Mautic landing page. At the … --- ## [Has anyone success in getting Citrix GoToWebinar connection running with Mautic 2.15.2?](https://forum.mautic.org/t/has-anyone-success-in-getting-citrix-gotowebinar-connection-running-with-mautic-2-15-2/11215)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 3\ **Last updated:** [September 26, 2019, 2:33pm UTC](https://forum.mautic.org/t/has-anyone-success-in-getting-citrix-gotowebinar-connection-running-with-mautic-2-15-2/11215 "2019-09-26T14:33:33Z")
Your software My Mautic version is: 2.15.2 My PHP version is: 7.x Your problem My problem is: Mautic is not pulling the webinars from Citrix. Initially we started to fix the authentification, but still no available w… --- ## [Segments do not update with log error](https://forum.mautic.org/t/segments-do-not-update-with-log-error/11045)
**Author:** [@mauwiksdotcom](https://forum.mautic.org/u/mauwiksdotcom)\ **Replies:** 11\ **Last updated:** [September 25, 2019, 8:19pm UTC](https://forum.mautic.org/t/segments-do-not-update-with-log-error/11045 "2019-09-25T20:19:37Z")
Your software My Mautic version is: Latest Today My PHP version is: 7.2v Your problem My problem is: Segments do not update with log error These errors are showing in the log: “\[2019-08-31 21:24:45\] mautic.WARNING: … --- ## [How to delete a tag](https://forum.mautic.org/t/how-to-delete-a-tag/4093)
**Author:** [@jantheofel](https://forum.mautic.org/u/jantheofel)\ **Replies:** 0\ **Last updated:** [June 5, 2016, 6:58pm UTC](https://forum.mautic.org/t/how-to-delete-a-tag/4093 "2016-06-05T18:58:43Z")
Hello, How can I delete this tag so that is removed from all contacts? Thanks! Jan --- ## [Remove Tags from Mautic](https://forum.mautic.org/t/remove-tags-from-mautic/4718)
**Author:** [@alexrm1x](https://forum.mautic.org/u/alexrm1x)\ **Replies:** 0\ **Last updated:** [August 2, 2016, 1:07pm UTC](https://forum.mautic.org/t/remove-tags-from-mautic/4718 "2016-08-02T13:07:55Z")
Hello all, Is there a possibility to delete/remove Tags that were mistyped? Thanks, Alejandro.- --- ## [Swifmailer](https://forum.mautic.org/t/swifmailer/11223)
**Author:** [@djax](https://forum.mautic.org/u/djax)\ **Replies:** 1\ **Last updated:** [September 25, 2019, 5:15pm UTC](https://forum.mautic.org/t/swifmailer/11223 "2019-09-25T17:15:28Z")
Your software My Mautic version is:2.15.1 My PHP version is:7.2 Your problem My problem is:Email configuration setting process we used mailgun api for email sending, Swift mailer have only option for smtptransport, w… --- ## [How can I create a clickable button that works in outlook as well?](https://forum.mautic.org/t/how-can-i-create-a-clickable-button-that-works-in-outlook-as-well/11225)
**Author:** [@ascholten](https://forum.mautic.org/u/ascholten)\ **Replies:** 1\ **Last updated:** [September 25, 2019, 5:06pm UTC](https://forum.mautic.org/t/how-can-i-create-a-clickable-button-that-works-in-outlook-as-well/11225 "2019-09-25T17:06:13Z")
Mautic 2.15.1 Hi , I’m creating an email to be send to a segment, and I use one of the default templates of Mautic. This template has a different code for a button to be used in Outlook. However there is no A Href in t… --- ## [API hydrate multiple select with multiple values](https://forum.mautic.org/t/api-hydrate-multiple-select-with-multiple-values/11218)
**Author:** [@lolow](https://forum.mautic.org/u/lolow)\ **Replies:** 2\ **Last updated:** [September 25, 2019, 10:13am UTC](https://forum.mautic.org/t/api-hydrate-multiple-select-with-multiple-values/11218 "2019-09-25T10:13:47Z")
Your software My Mautic version is: 2.13.1 My PHP version is:5.63 Your problem My problem is: How to pass multiple values to multiple select with the API please? These errors are showing in the log: Steps I have t… --- ## [Delete old rows from email\_stats table without breaking front-end](https://forum.mautic.org/t/delete-old-rows-from-email-stats-table-without-breaking-front-end/11201)
**Author:** [@bob-herman](https://forum.mautic.org/u/bob-herman)\ **Replies:** 3\ **Last updated:** [September 24, 2019, 8:04pm UTC](https://forum.mautic.org/t/delete-old-rows-from-email-stats-table-without-breaking-front-end/11201 "2019-09-24T20:04:51Z")
Your software My Mautic version is: 2.13.2 My PHP version is: 7 Your problem My problem is: The email\_stats table is growing too large. I see in MySQL that the table columns are already designed/set to be compressed… --- ## [Pipedrive full sync issue](https://forum.mautic.org/t/pipedrive-full-sync-issue/11205)
**Author:** [@luislago](https://forum.mautic.org/u/luislago)\ **Replies:** 0\ **Last updated:** [September 24, 2019, 9:56am UTC](https://forum.mautic.org/t/pipedrive-full-sync-issue/11205 "2019-09-24T09:56:07Z")
Your software My Mautic version is: latest My PHP version is: latest Your problem My problem is: I am working with the Pipedrive integration. Connection works fine and contacts go from Mautic to Pipedrive. But he wa… --- ## [Sending lead quickemail via API](https://forum.mautic.org/t/sending-lead-quickemail-via-api/11203)
**Author:** [@novotec](https://forum.mautic.org/u/novotec)\ **Replies:** 0\ **Last updated:** [September 23, 2019, 8:04pm UTC](https://forum.mautic.org/t/sending-lead-quickemail-via-api/11203 "2019-09-23T20:04:14Z")
Your softwarees My Mautic version is: 7.2.16 My PHP version is: 7.2.16 Problem Hi Guys Our goal is to send transactional Email with custom content (custom subject, custom body) were all URL’s in the body content sho… --- ## [How to manually "Unsubscribe" email contacts & remove "Do Not Contact" status from contact?](https://forum.mautic.org/t/how-to-manually-unsubscribe-email-contacts-remove-do-not-contact-status-from-contact/11160)
**Author:** [@jackreaperz](https://forum.mautic.org/u/jackreaperz)\ **Replies:** 3\ **Last updated:** [September 23, 2019, 6:39pm UTC](https://forum.mautic.org/t/how-to-manually-unsubscribe-email-contacts-remove-do-not-contact-status-from-contact/11160 "2019-09-23T18:39:09Z")
Your software My Mautic version is: 2.15.2 My PHP version is: PHP Version 7.0.33 Your problem My problem is: Unable to manually unsubscribe email contacts/apply a “Do Not Contact” status onto a contact. Also unable t… --- ## [Is there a way to update the email address of an existing contact via Mautic form?](https://forum.mautic.org/t/is-there-a-way-to-update-the-email-address-of-an-existing-contact-via-mautic-form/11096)
**Author:** [@asianamericanman1979](https://forum.mautic.org/u/asianamericanman1979)\ **Replies:** 2\ **Last updated:** [September 20, 2019, 6:31pm UTC](https://forum.mautic.org/t/is-there-a-way-to-update-the-email-address-of-an-existing-contact-via-mautic-form/11096 "2019-09-20T18:31:48Z")
Your software My Mautic version is: 2.15.1 My PHP version is: 7.1.28 Your problem My problem is: The email address of an existing contact cannot be updated via Mautic form. I have used the following steps to produc… --- ## [How do I stop tracking links from being Https?](https://forum.mautic.org/t/how-do-i-stop-tracking-links-from-being-https/11153)
**Author:** [@cStuartHardwick](https://forum.mautic.org/u/cStuartHardwick)\ **Replies:** 0\ **Last updated:** [September 16, 2019, 5:37pm UTC](https://forum.mautic.org/t/how-do-i-stop-tracking-links-from-being-https/11153 "2019-09-16T17:37:38Z")
Your software My Mautic version is: v2.15.2 My PHP version is: 7.0.33 Your problem My problem is: When I send an email and Mautic converts all the links to trackable links back to Mautic, they are all https. I want t… --- ## [How to shoot campaigns for events in an e-commerce?](https://forum.mautic.org/t/how-to-shoot-campaigns-for-events-in-an-e-commerce/11150)
**Author:** [@tecnotronico](https://forum.mautic.org/u/tecnotronico)\ **Replies:** 0\ **Last updated:** [September 16, 2019, 3:01pm UTC](https://forum.mautic.org/t/how-to-shoot-campaigns-for-events-in-an-e-commerce/11150 "2019-09-16T15:01:32Z")
Hello everyone, I am currently working on the development of an electronic commerce and I have connected Mautic with it so that, when filling out forms, users are registered in Mautic. However, what I have not been abl… --- ## [Active won't download](https://forum.mautic.org/t/active-wont-download/10999)
**Author:** [@luislago](https://forum.mautic.org/u/luislago)\ **Replies:** 7\ **Last updated:** [September 16, 2019, 9:02am UTC](https://forum.mautic.org/t/active-wont-download/10999 "2019-09-16T09:02:29Z")
Your software My Mautic version is: 2.15.2 My PHP version is: 5 Your problem My problem is: Why when I set that an active (PDF document) must be downloaded after someone fills out a form, it doesn’t happen anything? … --- ## [Salesforce integratin doesn´t work properly](https://forum.mautic.org/t/salesforce-integratin-doesn-t-work-properly/10765)
**Author:** [@matt\_spank](https://forum.mautic.org/u/matt_spank)\ **Replies:** 1\ **Last updated:** [September 16, 2019, 8:31am UTC](https://forum.mautic.org/t/salesforce-integratin-doesn-t-work-properly/10765 "2019-09-16T08:31:34Z")
Hi all! Trying to pull lead update infos from Salesforce by Mautic doesn´t work. We set the cronjob as decribed in the documentation: https://www.mautic.org/docs/en/plugins/salesforce.html. But nothing happens. I crea… [Previous page](https://forum.mautic.org/c/support/8.md?page=180) [Next page](https://forum.mautic.org/c/support/8.md?page=182)