# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=187 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 188 --- ## [Segment user permissions](https://forum.mautic.org/t/segment-user-permissions/10412)
**Author:** [@ayayron](https://forum.mautic.org/u/ayayron)\ **Replies:** 2\ **Last updated:** [July 10, 2018, 11:01am UTC](https://forum.mautic.org/t/segment-user-permissions/10412 "2018-07-10T11:01:39Z")
Hello, Out of all the user permissions area when creating non-admin permissions roles and selecting what you want to have others have access to when creating a user and assigning what roles. The only problem that hasn’t… --- ## [styling for landing page form](https://forum.mautic.org/t/styling-for-landing-page-form/10637)
**Author:** [@diverso](https://forum.mautic.org/u/diverso)\ **Replies:** 0\ **Last updated:** [July 9, 2018, 5:15am UTC](https://forum.mautic.org/t/styling-for-landing-page-form/10637 "2018-07-09T05:15:37Z")
Hi there, can anyone please provide some help, I’m trying to get a decent styling that would reflect the one on our website here designdiverso.com on this mautic landing page form https://designdiverso.mautic.net/page/p… --- ## [Custom Date Conditions](https://forum.mautic.org/t/custom-date-conditions/10294)
**Author:** [@cirrusflyer](https://forum.mautic.org/u/cirrusflyer)\ **Replies:** 4\ **Last updated:** [July 5, 2018, 7:47am UTC](https://forum.mautic.org/t/custom-date-conditions/10294 "2018-07-05T07:47:18Z")
I noticed when following this article here: https://mautic.com/help/custom-date-conditions/ That if I set the custom date condition to 0 day, it changes it to “today”. And if you change it to -1, it changes it to “yes… --- ## [Mautic unable to track visited URL not inserted in email](https://forum.mautic.org/t/mautic-unable-to-track-visited-url-not-inserted-in-email/10625)
**Author:** [@marcellatrogu](https://forum.mautic.org/u/marcellatrogu)\ **Replies:** 0\ **Last updated:** [July 3, 2018, 11:36am UTC](https://forum.mautic.org/t/mautic-unable-to-track-visited-url-not-inserted-in-email/10625 "2018-07-03T11:36:30Z")
Hi everyone, I’m experiencing an issue on Mautic. I created a campaign to send contacts from one segment to another one based on a visited URL NOT included in an email. The system registers the action (I can see it in … --- ## [Can't select other Languages than Engllish - United States](https://forum.mautic.org/t/cant-select-other-languages-than-engllish-united-states/10578)
**Author:** [@catgut](https://forum.mautic.org/u/catgut)\ **Replies:** 2\ **Last updated:** [July 3, 2018, 8:13am UTC](https://forum.mautic.org/t/cant-select-other-languages-than-engllish-united-states/10578 "2018-07-03T08:13:57Z")
Hi everybody, at the “Configuration”-Page I can’t select another Default language than “English - United states”. In the Logfiles I can find the following entry: “mautic.ERROR: An error occurred while attempting to fe… --- ## [Site URL, CORS](https://forum.mautic.org/t/site-url-cors/10622)
**Author:** [@leadbend](https://forum.mautic.org/u/leadbend)\ **Replies:** 0\ **Last updated:** [July 3, 2018, 12:26am UTC](https://forum.mautic.org/t/site-url-cors/10622 "2018-07-03T00:26:15Z")
Hi Everyone! I am trying to install Mautic on a subdomain and have a few questions. I want to use https://go.domain.com for Mautic hosting and https://www.domain.com for my site but am unsure how to set up the General … --- ## [installation error](https://forum.mautic.org/t/installation-error/10611)
**Author:** [@j007w](https://forum.mautic.org/u/j007w)\ **Replies:** 3\ **Last updated:** [July 2, 2018, 7:46pm UTC](https://forum.mautic.org/t/installation-error/10611 "2018-07-02T19:46:25Z")
Hi, Trying to install the latest version downloaded but it keeps giving 500 error after entering database info. Error is: mautic.ERROR: SCHEMA ERROR: There is no column with name 'attribution' on table 'ma\_leads'. An… --- ## [Email lists](https://forum.mautic.org/t/email-lists/10441)
**Author:** [@gacott](https://forum.mautic.org/u/gacott)\ **Replies:** 6\ **Last updated:** [July 2, 2018, 2:31pm UTC](https://forum.mautic.org/t/email-lists/10441 "2018-07-02T14:31:00Z")
Am I totally missing it, is there no way to make an email list? I saw a video on youtube that had a leads option and then the list was under that, I assume it’s changed somehow? Thanks Garret --- ## [Sending Profiles](https://forum.mautic.org/t/sending-profiles/10621)
**Author:** [@gacott](https://forum.mautic.org/u/gacott)\ **Replies:** 0\ **Last updated:** [July 2, 2018, 2:08pm UTC](https://forum.mautic.org/t/sending-profiles/10621 "2018-07-02T14:08:31Z")
It would be great to see sending profiles incorporated. We work with a number of companies that ask us to schedule and send emails for them. We use Postal email server and create a “mail server” for each client, with th… --- ## [Cookies](https://forum.mautic.org/t/cookies/10615)
**Author:** [@loulscar](https://forum.mautic.org/u/loulscar)\ **Replies:** 1\ **Last updated:** [June 29, 2018, 4:32pm UTC](https://forum.mautic.org/t/cookies/10615 "2018-06-29T16:32:40Z")
Hi, As DPO of a French company that uses Automation, I need to know what purpose the following cookies serve in order to update my legal terms and privacy policy : Mtc\_id : Mtc\_sid : Mtc\_session\_id Mautic\_refer\_id M… --- ## [Giving service unavailable error when try to get token from mautic](https://forum.mautic.org/t/giving-service-unavailable-error-when-try-to-get-token-from-mautic/10617)
**Author:** [@rakesh-int](https://forum.mautic.org/u/rakesh-int)\ **Replies:** 0\ **Last updated:** [June 29, 2018, 2:06am UTC](https://forum.mautic.org/t/giving-service-unavailable-error-when-try-to-get-token-from-mautic/10617 "2018-06-29T02:06:14Z")
Check my code bellow \”; $consumerSecret = “\”; $callback = “http://php7.indusnet.cloud/… --- ## [Empty Click Count for Segment emails](https://forum.mautic.org/t/empty-click-count-for-segment-emails/10614)
**Author:** [@helloeartisan-co-uk](https://forum.mautic.org/u/helloeartisan-co-uk)\ **Replies:** 0\ **Last updated:** [June 28, 2018, 4:14am UTC](https://forum.mautic.org/t/empty-click-count-for-segment-emails/10614 "2018-06-28T04:14:23Z")
Hello there, I wonder whether someone can help me to understand this issue I’m experiencing. We are running a marketing campaign and we send the same email to a new contact segment or two every week. When we schedule th… --- ## [Mautic encode HTML in fields](https://forum.mautic.org/t/mautic-encode-html-in-fields/10610)
**Author:** [@gsmtricks](https://forum.mautic.org/u/gsmtricks)\ **Replies:** 4\ **Last updated:** [June 28, 2018, 4:07am UTC](https://forum.mautic.org/t/mautic-encode-html-in-fields/10610 "2018-06-28T04:07:29Z")
Mautic encode HTML tags in fields and this is the problem. We want to send all the internal Emails from WP threw the mautic, we did an integration already, buy all the info from fields in a Email comes encoded. We don’t… --- ## [Error when include Mautic form into pgae](https://forum.mautic.org/t/error-when-include-mautic-form-into-pgae/10609)
**Author:** [@gsmtricks](https://forum.mautic.org/u/gsmtricks)\ **Replies:** 0\ **Last updated:** [June 27, 2018, 4:20pm UTC](https://forum.mautic.org/t/error-when-include-mautic-form-into-pgae/10609 "2018-06-27T16:20:17Z")
We use forms from mautic, and include them via JS ( automatic mode ) Amd when page loads always have an errors in console: Uncaught TypeError: Cannot read property 'element' of undefined at Object.Form.bindClickEve… --- ## [MosaicoBundle](https://forum.mautic.org/t/mosaicobundle/10608)
**Author:** [@bill](https://forum.mautic.org/u/bill)\ **Replies:** 0\ **Last updated:** [June 27, 2018, 4:24am UTC](https://forum.mautic.org/t/mosaicobundle/10608 "2018-06-27T04:24:53Z")
https://www.mautic.org/mixin/mosaico/ Can anyone know how to install this plugin i try and i cant thanks --- ## [Landing Pages not Saving (v.2.13.1)](https://forum.mautic.org/t/landing-pages-not-saving-v-2-13-1/10603)
**Author:** [@crobinson](https://forum.mautic.org/u/crobinson)\ **Replies:** 1\ **Last updated:** [June 27, 2018, 12:41am UTC](https://forum.mautic.org/t/landing-pages-not-saving-v-2-13-1/10603 "2018-06-27T00:41:36Z")
I am using a hosted service and installed my mautic app through Softaculous. However; when I go to create a landing page or email, it does not save it. It will act as if it is saving, but then the Build/Save&Close/Apply … --- ## [tracking via google + mautic](https://forum.mautic.org/t/tracking-via-google-mautic/10089)
**Author:** [@krinic](https://forum.mautic.org/u/krinic)\ **Replies:** 2\ **Last updated:** [June 21, 2018, 11:17am UTC](https://forum.mautic.org/t/tracking-via-google-mautic/10089 "2018-06-21T11:17:34Z")
I develop my landing page, I always add google tracking but I have a problem, in the “mautic\> Configuration\> Tracking Settings” section I can add the Google Analytics ID but in the section “mautic\> Configuration\> Landi… --- ## [Can I create a calculated field using PHP on a form?](https://forum.mautic.org/t/can-i-create-a-calculated-field-using-php-on-a-form/10602)
**Author:** [@johnbyrne](https://forum.mautic.org/u/johnbyrne)\ **Replies:** 3\ **Last updated:** [June 21, 2018, 8:03am UTC](https://forum.mautic.org/t/can-i-create-a-calculated-field-using-php-on-a-form/10602 "2018-06-21T08:03:08Z")
Hi, I use Mautic to capture registrations for my webinar system and I would like to create a calculated field (most likely a hidden field, but might not be) that I can create using a php script that concatenates a numbe… --- ## [Newbie Question Regarding Reports and/or Filters](https://forum.mautic.org/t/newbie-question-regarding-reports-and-or-filters/10601)
**Author:** [@mashby](https://forum.mautic.org/u/mashby)\ **Replies:** 1\ **Last updated:** [June 21, 2018, 5:42am UTC](https://forum.mautic.org/t/newbie-question-regarding-reports-and-or-filters/10601 "2018-06-21T05:42:55Z")
I’m looking into starting to use Mautic but I’m thinking of broadening a bit than just automation but more full-on CRM for leads. To that end, I had a few questions that I thought those with WAY more experience using the… --- ## [Builder doesn't load](https://forum.mautic.org/t/builder-doesnt-load/10111)
**Author:** [@fabiov](https://forum.mautic.org/u/fabiov)\ **Replies:** 13\ **Last updated:** [June 20, 2018, 6:48pm UTC](https://forum.mautic.org/t/builder-doesnt-load/10111 "2018-06-20T18:48:27Z")
Hi, It’s the first time for me using mautic. I just installed version v2.12.1. Now I’ve a problem using mautic, because the email builder and the landingpage builder doesn’t load. On the left side I see just a blank si… --- ## [For how long does a "Decision" waits for the user to take the action?](https://forum.mautic.org/t/for-how-long-does-a-decision-waits-for-the-user-to-take-the-action/10600)
**Author:** [@pauloon](https://forum.mautic.org/u/pauloon)\ **Replies:** 0\ **Last updated:** [June 20, 2018, 2:23pm UTC](https://forum.mautic.org/t/for-how-long-does-a-decision-waits-for-the-user-to-take-the-action/10600 "2018-06-20T14:23:32Z")
Hello Friends, I created a simple campaign and I´m curious: How long does the campaign waits for an action to be taken on a “Decision” like “Opens Email”, or “Clicks Email”? Does it have a standard timeout? Or is it alw… --- ## [Bounce Rules not apply in some cases](https://forum.mautic.org/t/bounce-rules-not-apply-in-some-cases/10598)
**Author:** [@wpon](https://forum.mautic.org/u/wpon)\ **Replies:** 1\ **Last updated:** [June 19, 2018, 11:30am UTC](https://forum.mautic.org/t/bounce-rules-not-apply-in-some-cases/10598 "2018-06-19T11:30:32Z")
Hi, I already set bounce email on configuration, fetch email and Mautic already handle with some bounces with success. I mean, Mautic change user to “Email Bounced” when read/receive the bounce email. Is working fine. H… --- ## [SAML fails - Azure as IDP](https://forum.mautic.org/t/saml-fails-azure-as-idp/10596)
**Author:** [@Bram](https://forum.mautic.org/u/Bram)\ **Replies:** 0\ **Last updated:** [June 19, 2018, 9:41am UTC](https://forum.mautic.org/t/saml-fails-azure-as-idp/10596 "2018-06-19T09:41:00Z")
Hi, We’re trying to setup Mautic to work with SAML. Went through all the steps, and Azure send the right token to the Mautic installation. But, then we get a 500 error. Is there anybody who has been able to get this … --- ## [Dynamic contact field values in Campaign step](https://forum.mautic.org/t/dynamic-contact-field-values-in-campaign-step/10505)
**Author:** [@deejmer](https://forum.mautic.org/u/deejmer)\ **Replies:** 1\ **Last updated:** [June 18, 2018, 6:41pm UTC](https://forum.mautic.org/t/dynamic-contact-field-values-in-campaign-step/10505 "2018-06-18T18:41:11Z")
Curious if in a Campaign, on the “Update contact” action, if you can populate a field dynamically from the value of another Contact field? I have a date that I’m capturing during form fill with Javascript that I dump to… --- ## [mtc.js reporting errors](https://forum.mautic.org/t/mtc-js-reporting-errors/10594)
**Author:** [@zoqui](https://forum.mautic.org/u/zoqui)\ **Replies:** 1\ **Last updated:** [June 16, 2018, 2:47pm UTC](https://forum.mautic.org/t/mtc-js-reporting-errors/10594 "2018-06-16T14:47:08Z")
Hi I’m getting started with mauting and just put the tracking js code in one page of my web site. But the injected mtc.js is throwing one exception uncaught exception: mtc.js:60 Uncaught TypeError: Cannot read proper… --- ## [mtc.js reporting errors](https://forum.mautic.org/t/mtc-js-reporting-errors/10593)
**Author:** [@zoqui](https://forum.mautic.org/u/zoqui)\ **Replies:** 1\ **Last updated:** [June 16, 2018, 2:46pm UTC](https://forum.mautic.org/t/mtc-js-reporting-errors/10593 "2018-06-16T14:46:33Z")
Hi I’m getting started with mauting and just put the tracking js code in one page of my web site. But the injected mtc.js is throwing one exception uncaught exception: mtc.js:60 Uncaught TypeError: Cannot read propert… --- ## [mtc.js reporting errors](https://forum.mautic.org/t/mtc-js-reporting-errors/10592)
**Author:** [@zoqui](https://forum.mautic.org/u/zoqui)\ **Replies:** 0\ **Last updated:** [June 16, 2018, 2:26pm UTC](https://forum.mautic.org/t/mtc-js-reporting-errors/10592 "2018-06-16T14:26:16Z")
Hi I’m getting starting with mauting and just put the tracking js code in one page of my web site. But the injected mtc.js is throwing one exception uncaught exception: mtc.js:60 Uncaught TypeError: Cannot read proper… --- ## [Mautic is so complicated](https://forum.mautic.org/t/mautic-is-so-complicated/10591)
**Author:** [@rotorfido](https://forum.mautic.org/u/rotorfido)\ **Replies:** 0\ **Last updated:** [June 16, 2018, 7:25am UTC](https://forum.mautic.org/t/mautic-is-so-complicated/10591 "2018-06-16T07:25:18Z")
In interspire email marketer i could just set up the maximum emails to be sent out per hour…cause my server is capped to send only 500 emails per hour In mautic I have no bloody idea how to set it up --- ## [Error when saving a form.....](https://forum.mautic.org/t/error-when-saving-a-form/10590)
**Author:** [@rotorfido](https://forum.mautic.org/u/rotorfido)\ **Replies:** 0\ **Last updated:** [June 16, 2018, 7:23am UTC](https://forum.mautic.org/t/error-when-saving-a-form/10590 "2018-06-16T07:23:54Z")
When I try to save a newly created form Iget this message There was an error creating the submission results table. Try a different name. Is the program buggy or I am missing something Also when I try to preview the f… --- ## [Receive Leads from external sources posting directly to form URL](https://forum.mautic.org/t/receive-leads-from-external-sources-posting-directly-to-form-url/10579)
**Author:** [@mookz](https://forum.mautic.org/u/mookz)\ **Replies:** 2\ **Last updated:** [June 15, 2018, 3:12am UTC](https://forum.mautic.org/t/receive-leads-from-external-sources-posting-directly-to-form-url/10579 "2018-06-15T03:12:35Z")
Hi Everyone. Overview: I am testing Mautic and i have come across a stumbling block. We are running test / demo instance hosted on a staging environment. LAMP stack. I have external systems that are used for genera… [Previous page](https://forum.mautic.org/c/support/8.md?page=186) [Next page](https://forum.mautic.org/c/support/8.md?page=188)