# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=188 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 189 --- ## [Date format in FORM](https://forum.mautic.org/t/date-format-in-form/10588)
**Author:** [@roberthatton](https://forum.mautic.org/u/roberthatton)\ **Replies:** 0\ **Last updated:** [June 14, 2018, 12:19pm UTC](https://forum.mautic.org/t/date-format-in-form/10588 "2018-06-14T12:19:29Z")
Hello, I created a form with a field type “Date” and ran into 2 problems: the field requires a “Date/Time” input (not only the Date) the date format is MM/DD/YYYY when I need it to be DD/MM/YYYY, and I don’t know … --- ## [HOW TO USE MAUTIC API TO ADD CONTACTS](https://forum.mautic.org/t/how-to-use-mautic-api-to-add-contacts/10576)
**Author:** [@sarthakinfotech](https://forum.mautic.org/u/sarthakinfotech)\ **Replies:** 3\ **Last updated:** [June 13, 2018, 10:55am UTC](https://forum.mautic.org/t/how-to-use-mautic-api-to-add-contacts/10576 "2018-06-13T10:55:16Z")
Hi, I am experienced php developer. came accross mautic today . found it interesting and woud like to create useful extension. I played around the api for full day. I also reffered many blogs and tutorials but still I… --- ## [when will mautic campaign start sending emails?](https://forum.mautic.org/t/when-will-mautic-campaign-start-sending-emails/10585)
**Author:** [@ahmed120](https://forum.mautic.org/u/ahmed120)\ **Replies:** 0\ **Last updated:** [June 13, 2018, 9:40am UTC](https://forum.mautic.org/t/when-will-mautic-campaign-start-sending-emails/10585 "2018-06-13T09:40:35Z")
Hello! I’m very new to mautic I want to ask if campaign will start sending emails immediately after publishing it? do I have to set publish and unpublish time? Thank u in advance guys! --- ## [Webhook or field change on Opt-Out?](https://forum.mautic.org/t/webhook-or-field-change-on-opt-out/10584)
**Author:** [@nydamon](https://forum.mautic.org/u/nydamon)\ **Replies:** 0\ **Last updated:** [June 13, 2018, 8:16am UTC](https://forum.mautic.org/t/webhook-or-field-change-on-opt-out/10584 "2018-06-13T08:16:51Z")
Hi! Does anyone know if i can either fire a webhook on unsubscribe? Or change a field? Thanks in advance!! --- ## [How to send mails in mautic from Localhost](https://forum.mautic.org/t/how-to-send-mails-in-mautic-from-localhost/10583)
**Author:** [@mgaur](https://forum.mautic.org/u/mgaur)\ **Replies:** 0\ **Last updated:** [June 13, 2018, 4:52am UTC](https://forum.mautic.org/t/how-to-send-mails-in-mautic-from-localhost/10583 "2018-06-13T04:52:35Z")
I setup mautic on the localhost.How can we send the mails from localhost to any contacts in mautic. Any help with this will be greatly appreciated. Thanks --- ## [Email autoresponder not send after hosting migration](https://forum.mautic.org/t/email-autoresponder-not-send-after-hosting-migration/10581)
**Author:** [@ekatronik](https://forum.mautic.org/u/ekatronik)\ **Replies:** 0\ **Last updated:** [June 11, 2018, 11:46pm UTC](https://forum.mautic.org/t/email-autoresponder-not-send-after-hosting-migration/10581 "2018-06-11T23:46:18Z")
Hi I was migrated my mautic from old hosting to new hosting… when on old hosting, it running well, no problem but when i migrated to new hosting, email autoresponder for campaign email not send to new subcriber, but w… --- ## [create contact code is not working](https://forum.mautic.org/t/create-contact-code-is-not-working/10577)
**Author:** [@sarthakinfotech](https://forum.mautic.org/u/sarthakinfotech)\ **Replies:** 0\ **Last updated:** [June 10, 2018, 1:28am UTC](https://forum.mautic.org/t/create-contact-code-is-not-working/10577 "2018-06-10T01:28:30Z")
hi i have below code for creating contact via api , it execute fine but not creates any contact in mautic why ?? code is as below \ **Author:** [@osaze-osoba](https://forum.mautic.org/u/osaze-osoba)\ **Replies:** 0\ **Last updated:** [June 9, 2018, 2:41am UTC](https://forum.mautic.org/t/mautic-form-action-not-working/10574 "2018-06-09T02:41:33Z") I have a custom form on my website and included the action URL from a Mautic form I created. The newsletter box can be seen on https://blog.okadabooks.com/video-adichie-with-trevor-noah-daily-show/ Each time the form is… --- ## [SOLVED: missing tracking data URL, page hits, etc.](https://forum.mautic.org/t/solved-missing-tracking-data-url-page-hits-etc/10497)
**Author:** [@bulgin](https://forum.mautic.org/u/bulgin)\ **Replies:** 1\ **Last updated:** [June 8, 2018, 10:45pm UTC](https://forum.mautic.org/t/solved-missing-tracking-data-url-page-hits-etc/10497 "2018-06-08T22:45:49Z")
Most Mautic tutorials are heavy on all the benefits reaped from its use, which are many. But I have yet to find one that simply and easily explains HOW to track customer data such as IP address, email address, page hits… --- ## [Why no link tracking on \*only\* Yahoo](https://forum.mautic.org/t/why-no-link-tracking-on-only-yahoo/10498)
**Author:** [@bulgin](https://forum.mautic.org/u/bulgin)\ **Replies:** 1\ **Last updated:** [June 8, 2018, 10:25pm UTC](https://forum.mautic.org/t/why-no-link-tracking-on-only-yahoo/10498 "2018-06-08T22:25:43Z")
Is it standard that link tracking will work with some ISPs and not others? Same email registers link url hits except when they go to Yahoo email, and those emails, when links inside are clicked, so no activity in the re… --- ## [No anonymous contacts](https://forum.mautic.org/t/no-anonymous-contacts/10521)
**Author:** [@jckhmmr](https://forum.mautic.org/u/jckhmmr)\ **Replies:** 4\ **Last updated:** [June 8, 2018, 1:11pm UTC](https://forum.mautic.org/t/no-anonymous-contacts/10521 "2018-06-08T13:11:06Z")
Hi, everyone! I’ve installed mautic on local machine and for some reason there is no anonymous contacts created by the tracking code: I’m not logged is admin in Mautic and requests are send correctly as you can see: … --- ## [Reports Mail are not Receiving](https://forum.mautic.org/t/reports-mail-are-not-receiving/10571)
**Author:** [@mgaur](https://forum.mautic.org/u/mgaur)\ **Replies:** 0\ **Last updated:** [June 8, 2018, 3:58am UTC](https://forum.mautic.org/t/reports-mail-are-not-receiving/10571 "2018-06-08T03:58:49Z")
In my mautic setup, i am unable to get the mails of reports.All other mails are receiving but Reports mail are not coming.Please take a look at reports mail setting at and tell me if there is any problem.Any help will b… --- ## [500 Internal Server Error during Installation](https://forum.mautic.org/t/500-internal-server-error-during-installation/10570)
**Author:** [@odem](https://forum.mautic.org/u/odem)\ **Replies:** 0\ **Last updated:** [June 8, 2018, 3:17am UTC](https://forum.mautic.org/t/500-internal-server-error-during-installation/10570 "2018-06-08T03:17:15Z")
I want to install mautic on my ubuntu server with nginx. I used the latest package (https://www.mautic.org/download/latest) When I first load the page and the installer should start I get the following error message: "… --- ## [A company shows under companies, but not selectable when adding a contact](https://forum.mautic.org/t/a-company-shows-under-companies-but-not-selectable-when-adding-a-contact/10520)
**Author:** [@davidjf](https://forum.mautic.org/u/davidjf)\ **Replies:** 1\ **Last updated:** [June 8, 2018, 1:12am UTC](https://forum.mautic.org/t/a-company-shows-under-companies-but-not-selectable-when-adding-a-contact/10520 "2018-06-08T01:12:56Z")
Hi all, I am having a bit of a problem with the following, New companies that I have added are showing in the companies area of Mautic, but they are not showing as an option when I am trying to add new contacts. Its i… --- ## [Reports Mail are not receiving](https://forum.mautic.org/t/reports-mail-are-not-receiving/10566)
**Author:** [@mgaur](https://forum.mautic.org/u/mgaur)\ **Replies:** 1\ **Last updated:** [June 8, 2018, 1:03am UTC](https://forum.mautic.org/t/reports-mail-are-not-receiving/10566 "2018-06-08T01:03:46Z")
I am not getting the mails of Reports.Please find a solution for me. Thanks --- ## [How to create a campaign for sending the Payment Link via Mautic.](https://forum.mautic.org/t/how-to-create-a-campaign-for-sending-the-payment-link-via-mautic/10568)
**Author:** [@webdeveloper](https://forum.mautic.org/u/webdeveloper)\ **Replies:** 0\ **Last updated:** [June 7, 2018, 9:09am UTC](https://forum.mautic.org/t/how-to-create-a-campaign-for-sending-the-payment-link-via-mautic/10568 "2018-06-07T09:09:55Z")
Hello Everyone, I am facing problem in creating campaign which sholud be repeat on Every Month. My requirement is When the customer are take subscription then they would come under the Billing Segment. Then the Contact… --- ## [Mautic tracking isn't working](https://forum.mautic.org/t/mautic-tracking-isnt-working/10560)
**Author:** [@seanbui819](https://forum.mautic.org/u/seanbui819)\ **Replies:** 2\ **Last updated:** [June 6, 2018, 9:21pm UTC](https://forum.mautic.org/t/mautic-tracking-isnt-working/10560 "2018-06-06T21:21:48Z")
Hi, This is my first time using Mautic. I’ve set up a self-host 2.1.3 version to my subdomain and installed WP plugin to add Mautic codes to my site. The visit count isn’t working. I’ve double checked the page source a… --- ## [Sending is in progress. For ever](https://forum.mautic.org/t/sending-is-in-progress-for-ever/10563)
**Author:** [@ahmed120](https://forum.mautic.org/u/ahmed120)\ **Replies:** 0\ **Last updated:** [June 6, 2018, 8:00pm UTC](https://forum.mautic.org/t/sending-is-in-progress-for-ever/10563 "2018-06-06T20:00:30Z")
Hi I can send email from mautic Sending is in progress. Leaving this page will stop the process but may cause contacts to receive duplicate emails when restarted. and this message stay for ever I try to send an exampl… --- ## [someone who can help me with this doubt](https://forum.mautic.org/t/someone-who-can-help-me-with-this-doubt/10559)
**Author:** [@programadoralitec](https://forum.mautic.org/u/programadoralitec)\ **Replies:** 0\ **Last updated:** [June 5, 2018, 3:15pm UTC](https://forum.mautic.org/t/someone-who-can-help-me-with-this-doubt/10559 "2018-06-05T15:15:45Z")
I am looking for a system with the following characteristics afiliate managment tracking managment and comision managment Is mautic a good option? --- ## [create item API free user](https://forum.mautic.org/t/create-item-api-free-user/10556)
**Author:** [@pallet](https://forum.mautic.org/u/pallet)\ **Replies:** 0\ **Last updated:** [June 5, 2018, 1:08pm UTC](https://forum.mautic.org/t/create-item-api-free-user/10556 "2018-06-05T13:08:54Z")
hi, sorry for my bad english i’d like to know if A free user can export conctacts using the API-library-php i want to export 1 by 1. I used this code: $response = $contactApi-\>create($data); $contact = $response\[$co… --- ## [https Problem with firefox (1und1 Manage)](https://forum.mautic.org/t/https-problem-with-firefox-1und1-manage/10547)
**Author:** [@chris001](https://forum.mautic.org/u/chris001)\ **Replies:** 3\ **Last updated:** [June 3, 2018, 5:39am UTC](https://forum.mautic.org/t/https-problem-with-firefox-1und1-manage/10547 "2018-06-03T05:39:45Z")
Hello Iam new hear. I have a problem mit the SSL https support for my mautic Hosting @ 1und1 manage Server. the Problem is that at Chrome an IE the connection is https save. At Firefox the connection is not save. The D… --- ## [Page hit identified but (re)action doesn't happen (while other triggers work!)](https://forum.mautic.org/t/page-hit-identified-but-re-action-doesnt-happen-while-other-triggers-work/10478)
**Author:** [@karl-heinz](https://forum.mautic.org/u/karl-heinz)\ **Replies:** 3\ **Last updated:** [June 2, 2018, 5:58am UTC](https://forum.mautic.org/t/page-hit-identified-but-re-action-doesnt-happen-while-other-triggers-work/10478 "2018-06-02T05:58:46Z")
Hey guys, I have a problem! :slight\_smile: Mautic registers opened mails and triggers actions like reorganizing the contact’s segments. BUT when I change the trigger to Page Hit, it doesn’t work anymore. • Page Hit is… --- ## [Dynamic URL in Email button not working](https://forum.mautic.org/t/dynamic-url-in-email-button-not-working/10235)
**Author:** [@bunce69](https://forum.mautic.org/u/bunce69)\ **Replies:** 8\ **Last updated:** [June 1, 2018, 3:28pm UTC](https://forum.mautic.org/t/dynamic-url-in-email-button-not-working/10235 "2018-06-01T15:28:51Z")
Hello guys, I’m trying to make a dynamic url into some buttons in my emails. For example : href=”https://domain.com/{contactfield=firstname}” but it doesn’t work. It works if I do it as a text, but it doesn’t work wh… --- ## [Mautic 2.13.1: no emails send out](https://forum.mautic.org/t/mautic-2-13-1-no-emails-send-out/10518)
**Author:** [@Rosco](https://forum.mautic.org/u/Rosco)\ **Replies:** 7\ **Last updated:** [May 31, 2018, 12:24pm UTC](https://forum.mautic.org/t/mautic-2-13-1-no-emails-send-out/10518 "2018-05-31T12:24:41Z")
Hi, using mautic 2.13.1 with php 5.6.36 or 7.0.30, I can not send any emails out of mautic. I had tested it with the ´Test Mail´ function in EMail-Settings and send an email to a test contact using immediatly sending a… --- ## [Form submission results showing different data than what was entered](https://forum.mautic.org/t/form-submission-results-showing-different-data-than-what-was-entered/10402)
**Author:** [@bob-herman](https://forum.mautic.org/u/bob-herman)\ **Replies:** 11\ **Last updated:** [May 31, 2018, 11:00am UTC](https://forum.mautic.org/t/form-submission-results-showing-different-data-than-what-was-entered/10402 "2018-05-31T11:00:26Z")
I’m testing to make sure forms on web site work properly. The form submission results like first name, last name, email do not match what the user entered. If I view the contact, the data does in fact match what the us… --- ## [Zoho Mautic Plugin](https://forum.mautic.org/t/zoho-mautic-plugin/10529)
**Author:** [@rever7x](https://forum.mautic.org/u/rever7x)\ **Replies:** 1\ **Last updated:** [May 31, 2018, 8:30am UTC](https://forum.mautic.org/t/zoho-mautic-plugin/10529 "2018-05-31T08:30:21Z")
Hi! I installed Mautic a couple of days ago and i configured the Zoho integration plugin. When someone signsup on a form, it does push the contact to zoho CRM, but whenever a new lead is given up un zoho it never gets … --- ## [Form redirect page loading inside focus item moda](https://forum.mautic.org/t/form-redirect-page-loading-inside-focus-item-moda/10533)
**Author:** [@system](https://forum.mautic.org/u/system)\ **Replies:** 1\ **Last updated:** [May 31, 2018, 7:24am UTC](https://forum.mautic.org/t/form-redirect-page-loading-inside-focus-item-moda/10533 "2018-05-31T07:24:26Z")
Anybody could help me please? Eduardo Ponce www.jponce.com.br --- ## [HTTP ERROR 500 when trying to open a contact](https://forum.mautic.org/t/http-error-500-when-trying-to-open-a-contact/10543)
**Author:** [@FrancescaZ](https://forum.mautic.org/u/FrancescaZ)\ **Replies:** 2\ **Last updated:** [May 31, 2018, 7:16am UTC](https://forum.mautic.org/t/http-error-500-when-trying-to-open-a-contact/10543 "2018-05-31T07:16:38Z")
Hello, When I try to open a contact from contact tab I got HTTP ERROR 500 (if I open the contact in a new tab. If I just stay on the same page, nothing happens). Recently, I upgraded Mautic to v2.13.1 and I cleaned up… --- ## [constant 404 errors when trying to reach support pages.](https://forum.mautic.org/t/constant-404-errors-when-trying-to-reach-support-pages/10546)
**Author:** [@tep1](https://forum.mautic.org/u/tep1)\ **Replies:** 1\ **Last updated:** [May 30, 2018, 1:07pm UTC](https://forum.mautic.org/t/constant-404-errors-when-trying-to-reach-support-pages/10546 "2018-05-30T13:07:37Z")
I am trying to setup mautic to integrate with Amazon SES, and like a lot of people I’m having problems. But whenever I search the problem, the Mautic search pages that show up in google keep directing to a 404 error pag… --- ## [Unsubscribe system](https://forum.mautic.org/t/unsubscribe-system/10469)
**Author:** [@patidarmangal](https://forum.mautic.org/u/patidarmangal)\ **Replies:** 1\ **Last updated:** [May 30, 2018, 8:25am UTC](https://forum.mautic.org/t/unsubscribe-system/10469 "2018-05-30T08:25:55Z")
Hi Support There should be a proper system in mautic for unsubscribe . Right now what happens when user click on unsubscribe link then they unsubscribe from all mautic system so if user have in other segment they were … [Previous page](https://forum.mautic.org/c/support/8.md?page=187) [Next page](https://forum.mautic.org/c/support/8.md?page=189)