# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=192 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 193 --- ## [Error in ArrayType.php line 58](https://forum.mautic.org/t/error-in-arraytype-php-line-58/10393)
**Author:** [@bob-herman](https://forum.mautic.org/u/bob-herman)\ **Replies:** 0\ **Last updated:** [March 31, 2018, 3:40pm UTC](https://forum.mautic.org/t/error-in-arraytype-php-line-58/10393 "2018-03-31T15:40:19Z")
Hi: I’m running Mautic v2.12.2 on PHP Version 7.0.27 The log is repeatedly showing error: \[2018-03-31 10:30:31\] mautic.NOTICE: PHP Notice - unserialize(): Error at offset 135 of 148 bytes - in file /pathto/mautic/vend… --- ## [Segment and Campaign Issues](https://forum.mautic.org/t/segment-and-campaign-issues/10392)
**Author:** [@ukcrea](https://forum.mautic.org/u/ukcrea)\ **Replies:** 1\ **Last updated:** [March 31, 2018, 12:40pm UTC](https://forum.mautic.org/t/segment-and-campaign-issues/10392 "2018-03-31T12:40:21Z")
I have installed mautic on my SSL site (https) and I am completelty stuck with the following problems: Segments do not filter using any of the filter settings (ie. tags, URL visits, contact field data, using empty or no… --- ## [Custom field, custom data type and privileges question](https://forum.mautic.org/t/custom-field-custom-data-type-and-privileges-question/10390)
**Author:** [@sqarelight](https://forum.mautic.org/u/sqarelight)\ **Replies:** 0\ **Last updated:** [March 29, 2018, 7:14am UTC](https://forum.mautic.org/t/custom-field-custom-data-type-and-privileges-question/10390 "2018-03-29T07:14:44Z")
Hi, I need to create a custom select field (company/contact) with option ‘create new/delete’, similar to how categories works (ie. now there are available values “A”, “B” and soon there will be “C”, “D” …). Being more … --- ## [Normal Email](https://forum.mautic.org/t/normal-email/10389)
**Author:** [@sduddupudi](https://forum.mautic.org/u/sduddupudi)\ **Replies:** 0\ **Last updated:** [March 29, 2018, 3:41am UTC](https://forum.mautic.org/t/normal-email/10389 "2018-03-29T03:41:39Z")
Default bank mail starts with the centre, I can’t find a way to make it like a normal email from left. is it possible with Mautic? I wanted to Send a normal email. --- ## [OneSignal integration problems](https://forum.mautic.org/t/onesignal-integration-problems/10388)
**Author:** [@Petykemano](https://forum.mautic.org/u/Petykemano)\ **Replies:** 1\ **Last updated:** [March 28, 2018, 10:55am UTC](https://forum.mautic.org/t/onesignal-integration-problems/10388 "2018-03-28T10:55:21Z")
I’ve encountered a problem during Onesignal Integration Setup. I did setup of the plugin properly, I did set all the credentials and checked all the features I wanted to use: Enabled features Mobile app notifications … --- ## [Mautic DB settings](https://forum.mautic.org/t/mautic-db-settings/10386)
**Author:** [@jester](https://forum.mautic.org/u/jester)\ **Replies:** 0\ **Last updated:** [March 28, 2018, 4:14am UTC](https://forum.mautic.org/t/mautic-db-settings/10386 "2018-03-28T04:14:36Z")
Hi everyone, I am in a process of migration of mastic installation to another server. Unfortunately I cannon find where DB connection settings are stored. Should be somewhere in configuration files? Would appreciate an… --- ## [Installation error when trying to create dB](https://forum.mautic.org/t/installation-error-when-trying-to-create-db/10329)
**Author:** [@bob-herman](https://forum.mautic.org/u/bob-herman)\ **Replies:** 10\ **Last updated:** [March 28, 2018, 2:55am UTC](https://forum.mautic.org/t/installation-error-when-trying-to-create-db/10329 "2018-03-28T02:55:53Z")
Hi: I copied the Mautic files up to my hosting account via FTP, created a dB (MariaDB not MySQL but should work, ya?) and the /installer page loads as expected. But after entering dB info. in Step 1, I’m getting an err… --- ## [Cant create forms or landing pages](https://forum.mautic.org/t/cant-create-forms-or-landing-pages/10378)
**Author:** [@danielai](https://forum.mautic.org/u/danielai)\ **Replies:** 1\ **Last updated:** [March 27, 2018, 3:12pm UTC](https://forum.mautic.org/t/cant-create-forms-or-landing-pages/10378 "2018-03-27T15:12:16Z")
Hello! Im newbie. Ive installed the standalone version in my server and cant create forms fields or landing pages (maybe another things too, but i havent triyed) because “submit” button are in grey. Same thing in landin… --- ## [Bounces not seen in email stats](https://forum.mautic.org/t/bounces-not-seen-in-email-stats/10357)
**Author:** [@jonas21](https://forum.mautic.org/u/jonas21)\ **Replies:** 2\ **Last updated:** [March 27, 2018, 8:24am UTC](https://forum.mautic.org/t/bounces-not-seen-in-email-stats/10357 "2018-03-27T08:24:13Z")
After sending an e-mail, the contacts that bounced are set to ‘do not contact’, but in the overview of the email stats (in the e-mail view), the bounces are not counted. Anyone has occured this problem? --- ## [error with accentuation](https://forum.mautic.org/t/error-with-accentuation/10377)
**Author:** [@jcasilva](https://forum.mautic.org/u/jcasilva)\ **Replies:** 2\ **Last updated:** [March 26, 2018, 7:51pm UTC](https://forum.mautic.org/t/error-with-accentuation/10377 "2018-03-26T19:51:29Z")
Hello! When i send a email message with accentuation in subject this error below appear on destination, anyone have a solution for this? error: https://i.imgur.com/LU1DZSp.png --- ## [Form editor will not accept html attribute same as previously used](https://forum.mautic.org/t/form-editor-will-not-accept-html-attribute-same-as-previously-used/10376)
**Author:** [@bob-herman](https://forum.mautic.org/u/bob-herman)\ **Replies:** 1\ **Last updated:** [March 26, 2018, 6:29pm UTC](https://forum.mautic.org/t/form-editor-will-not-accept-html-attribute-same-as-previously-used/10376 "2018-03-26T18:29:52Z")
Hi: I had a Campaign form for which I wanted to add more actions so I cloned it and made it a Standalone form. I use the html attribute field to integrate the fields with my web site. I noticed the cloned form automat… --- ## [API never worked](https://forum.mautic.org/t/api-never-worked/10379)
**Author:** [@tiagogouvea](https://forum.mautic.org/u/tiagogouvea)\ **Replies:** 2\ **Last updated:** [March 25, 2018, 11:21pm UTC](https://forum.mautic.org/t/api-never-worked/10379 "2018-03-25T23:21:36Z")
I’m feeling frustrated. It’s the third time I try to use mautic api and I just can’t. Please help me. :frowning: First, get accessToken are painful, not because it’s hard to do (every oAuth process are the same), but be… --- ## [duplicate email](https://forum.mautic.org/t/duplicate-email/10372)
**Author:** [@thiagogaravelo](https://forum.mautic.org/u/thiagogaravelo)\ **Replies:** 3\ **Last updated:** [March 23, 2018, 9:28am UTC](https://forum.mautic.org/t/duplicate-email/10372 "2018-03-23T09:28:59Z")
Hello guys I have a problem. I’m using Mautic for my campaigns and whenever a new contact enters a campaign through a form, the first email sent to it is going to be duplicated. I checked the cron jobs and my smtp serv… --- ## [Multiple Contact Field Value Conditions in campaign](https://forum.mautic.org/t/multiple-contact-field-value-conditions-in-campaign/10375)
**Author:** [@zoer](https://forum.mautic.org/u/zoer)\ **Replies:** 0\ **Last updated:** [March 23, 2018, 7:28am UTC](https://forum.mautic.org/t/multiple-contact-field-value-conditions-in-campaign/10375 "2018-03-23T07:28:39Z")
I am building a campaign where the field value of 3 separate conditions will ultimately determine which email a recipient will get: The logic I want is IF Condition 1 - Field A = Yes AND Condition 2 - Field B = Yes … --- ## [new contact email bounce](https://forum.mautic.org/t/new-contact-email-bounce/10370)
**Author:** [@nicolasD](https://forum.mautic.org/u/nicolasD)\ **Replies:** 2\ **Last updated:** [March 23, 2018, 5:02am UTC](https://forum.mautic.org/t/new-contact-email-bounce/10370 "2018-03-23T05:02:38Z")
Hi iv gto a problem with my emailing in mautic All my new email contact are tag as bouncing adress . How i can fix this ? --- ## [Cache Frozen](https://forum.mautic.org/t/cache-frozen/10360)
**Author:** [@tdlabs](https://forum.mautic.org/u/tdlabs)\ **Replies:** 3\ **Last updated:** [March 22, 2018, 5:22pm UTC](https://forum.mautic.org/t/cache-frozen/10360 "2018-03-22T17:22:23Z")
Hi, I noticed that my cache does not clear. My caching interval is set to 10 minutes, but every time I have to delete the cache folder to see any leads on the dashboard page. Then if I go into “Contacts” I don’t see a… --- ## [Empty response (204) with Dynamic content](https://forum.mautic.org/t/empty-response-204-with-dynamic-content/10369)
**Author:** [@Bram](https://forum.mautic.org/u/Bram)\ **Replies:** 0\ **Last updated:** [March 21, 2018, 3:42pm UTC](https://forum.mautic.org/t/empty-response-204-with-dynamic-content/10369 "2018-03-21T15:42:54Z")
Hi, I’m trying to setup Dynamic Web Content. Tried both Campaign based version, and Filter based version. I have all components ready, and default content, and I see the xhr request going to the mautic server. The re… --- ## [Dashboard for newbie](https://forum.mautic.org/t/dashboard-for-newbie/10361)
**Author:** [@pochatm](https://forum.mautic.org/u/pochatm)\ **Replies:** 4\ **Last updated:** [March 21, 2018, 2:46pm UTC](https://forum.mautic.org/t/dashboard-for-newbie/10361 "2018-03-21T14:46:50Z")
Hi All, I’m a newbie with Mautic, I just installed it yesterday. My dashboard was showing 40 visitors yesterday March 18, Today, they are gone, I can only see visits from March 19, it says 130 visitors. On top of th… --- ## [Problem with segments in emailing](https://forum.mautic.org/t/problem-with-segments-in-emailing/10363)
**Author:** [@nicolasD](https://forum.mautic.org/u/nicolasD)\ **Replies:** 4\ **Last updated:** [March 21, 2018, 6:56am UTC](https://forum.mautic.org/t/problem-with-segments-in-emailing/10363 "2018-03-21T06:56:07Z")
I have a problem, I try to send an email to all the contacts of a segment, but Mautic only takes into account a third of the email addresses (PS: a month ago it worked without problems) --- ## [Email tokens to display a form field value](https://forum.mautic.org/t/email-tokens-to-display-a-form-field-value/10358)
**Author:** [@vfarion](https://forum.mautic.org/u/vfarion)\ **Replies:** 0\ **Last updated:** [March 19, 2018, 9:41am UTC](https://forum.mautic.org/t/email-tokens-to-display-a-form-field-value/10358 "2018-03-19T09:41:17Z")
Hello everybody, I’m looking for a way to insert a form field value in an email but I can’t find any solutions. Use case : I have a form with several fields. One of those is a select field with 3 different value. I wo… --- ## [Insert a date into email](https://forum.mautic.org/t/insert-a-date-into-email/9951)
**Author:** [@chris\_videomi](https://forum.mautic.org/u/chris_videomi)\ **Replies:** 2\ **Last updated:** [March 19, 2018, 9:00am UTC](https://forum.mautic.org/t/insert-a-date-into-email/9951 "2018-03-19T09:00:22Z")
Is it possible to insert a specific date into an email using code or the form submission date? My client would like to create offers that are based on the contact’s signup date. I haven’t found a way to do that but if I … --- ## [Mautic Hack Attempts](https://forum.mautic.org/t/mautic-hack-attempts/10210)
**Author:** [@magnush](https://forum.mautic.org/u/magnush)\ **Replies:** 5\ **Last updated:** [March 17, 2018, 4:19pm UTC](https://forum.mautic.org/t/mautic-hack-attempts/10210 "2018-03-17T16:19:28Z")
Access Logs from a \<1 day old Mautic installation: https://imgur.com/a/oc8gz This is everything that is not me logging into and using mautic. There’s someone checking to see if I am running wordpress, what’s worrying … --- ## [Cannot send individual email](https://forum.mautic.org/t/cannot-send-individual-email/10353)
**Author:** [@jcasilva](https://forum.mautic.org/u/jcasilva)\ **Replies:** 0\ **Last updated:** [March 16, 2018, 2:13pm UTC](https://forum.mautic.org/t/cannot-send-individual-email/10353 "2018-03-16T14:13:38Z")
Hello! I cannot send individual email when open a contact and click in send email (https://i.imgur.com/8bD7AAr.png) --- ## [ERROR PREVIEW LANDING PAGE](https://forum.mautic.org/t/error-preview-landing-page/10346)
**Author:** [@bill](https://forum.mautic.org/u/bill)\ **Replies:** 2\ **Last updated:** [March 16, 2018, 6:17am UTC](https://forum.mautic.org/t/error-preview-landing-page/10346 "2018-03-16T06:17:38Z")
GOOD MORNING TO ALL Mauticians !! i have created a form with html and java script code. https://syfakadvice.com/crm/player \*\*\*\*\* WHEN I SAVE THETHIS CODE TO BUILDER OF LANDING PAGE AND I GO TO PREVIEW ITS NOT PLAYING … --- ## [Syntax for URL Shortener field in Configuration](https://forum.mautic.org/t/syntax-for-url-shortener-field-in-configuration/10348)
**Author:** [@bob-herman](https://forum.mautic.org/u/bob-herman)\ **Replies:** 0\ **Last updated:** [March 15, 2018, 1:33pm UTC](https://forum.mautic.org/t/syntax-for-url-shortener-field-in-configuration/10348 "2018-03-15T13:33:36Z")
Hi: Sorry for this probably dumb question but I’m a newbie: For the URL Shortener field in configuration, the tool tip cuts off the example, at least in my browser. Is the correct syntax to include the = char. after l… --- ## [Campaign Tweets returning error](https://forum.mautic.org/t/campaign-tweets-returning-error/10343)
**Author:** [@bob-herman](https://forum.mautic.org/u/bob-herman)\ **Replies:** 1\ **Last updated:** [March 14, 2018, 10:42pm UTC](https://forum.mautic.org/t/campaign-tweets-returning-error/10343 "2018-03-14T22:42:13Z")
Hi: I’m getting a “Last execution error: Generic error” when trying to tweet to contacts via a Campaign. The Campaign first captures the contacts from Twitter based on a hashtag so the Twitter handle is correct in the … --- ## [Daily Notification](https://forum.mautic.org/t/daily-notification/10338)
**Author:** [@Francy](https://forum.mautic.org/u/Francy)\ **Replies:** 3\ **Last updated:** [March 12, 2018, 12:23pm UTC](https://forum.mautic.org/t/daily-notification/10338 "2018-03-12T12:23:20Z")
Hi, Is it possible receive a daily email/notification with the result of the day? Ex: 35 forms submitted, 15 email “x” send, 3 email “y” send etc…? Thank you --- ## [Report number of clicks total](https://forum.mautic.org/t/report-number-of-clicks-total/10339)
**Author:** [@jonas21](https://forum.mautic.org/u/jonas21)\ **Replies:** 0\ **Last updated:** [March 12, 2018, 10:52am UTC](https://forum.mautic.org/t/report-number-of-clicks-total/10339 "2018-03-12T10:52:29Z")
I want to create a report in which I can find the number of clicks clicks in total, for every campaign, so I can import this as a CSV file into the Cost Data in Analytics. When I group by ID, or campaign + clicks. And … --- ## [i need help to FORM THANKS !!](https://forum.mautic.org/t/i-need-help-to-form-thanks/10337)
**Author:** [@bill](https://forum.mautic.org/u/bill)\ **Replies:** 3\ **Last updated:** [March 12, 2018, 10:29am UTC](https://forum.mautic.org/t/i-need-help-to-form-thanks/10337 "2018-03-12T10:29:17Z")
Good Helper I need your help !! https://syfakadvice.com/crm/page/preview/13 I look into this form when the user puts his EMAIL and press submit to display a message (SUCCESSFULLY RECOGNIZED) and reload the form --- ## [Problem with integrating a form into a wordpress](https://forum.mautic.org/t/problem-with-integrating-a-form-into-a-wordpress/10330)
**Author:** [@jbom](https://forum.mautic.org/u/jbom)\ **Replies:** 3\ **Last updated:** [March 12, 2018, 4:28am UTC](https://forum.mautic.org/t/problem-with-integrating-a-form-into-a-wordpress/10330 "2018-03-12T04:28:11Z")
Hi, I have a problem with integrating a form into a wordpress page [Previous page](https://forum.mautic.org/c/support/8.md?page=191) [Next page](https://forum.mautic.org/c/support/8.md?page=193)