# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=206 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 207 --- ## [Use Dynamic Content + Form](https://forum.mautic.org/t/use-dynamic-content-form/6568)
**Author:** [@Alan\_Schwertner](https://forum.mautic.org/u/Alan_Schwertner)\ **Replies:** 2\ **Last updated:** [October 2, 2017, 6:10pm UTC](https://forum.mautic.org/t/use-dynamic-content-form/6568 "2017-10-02T18:10:01Z")
Hello, Is possible to add a form via Dynamic Content Slot? I have try to use the template tag {form=1} but no effect, it outputs just a text “{form=1}”. I try to use javascript “” in the Code View Edito… --- ## [Mautic on sub directory issues](https://forum.mautic.org/t/mautic-on-sub-directory-issues/9577)
**Author:** [@metric.live](https://forum.mautic.org/u/metric.live)\ **Replies:** 8\ **Last updated:** [October 2, 2017, 3:40pm UTC](https://forum.mautic.org/t/mautic-on-sub-directory-issues/9577 "2017-10-02T15:40:56Z")
I have mautic installed (latest version) in a subdirectory and it’s giving me some issues: If I set the site URL to “domain.com” email tracking urls don’t work and create faulty url’s If I set the site URL to “domain… --- ## [Zapier: Update contact Error](https://forum.mautic.org/t/zapier-update-contact-error/9027)
**Author:** [@lex\_van\_sonderen](https://forum.mautic.org/u/lex_van_sonderen)\ **Replies:** 2\ **Last updated:** [October 2, 2017, 2:22pm UTC](https://forum.mautic.org/t/zapier-update-contact-error/9027 "2017-10-02T14:22:02Z")
The Zapier integration is awesome! I tried to use Update contact and got the following result: The zap reported “Test succesful!” but the response contained: message: Looks like I encountered an error (err… --- ## [Birthday/Anniversary campaign](https://forum.mautic.org/t/birthday-anniversary-campaign/2615)
**Author:** [@dirk.ceuppens](https://forum.mautic.org/u/dirk.ceuppens)\ **Replies:** 8\ **Last updated:** [October 2, 2017, 9:07am UTC](https://forum.mautic.org/t/birthday-anniversary-campaign/2615 "2017-10-02T09:07:56Z")
Quite new to Mautic. I would like to set-up an birthday campaign. Purpose would be to select the leads that have their birthday & send them a personalised message. I tried creating a smart list, however don’t really see … --- ## [Unsubscribe button](https://forum.mautic.org/t/unsubscribe-button/9432)
**Author:** [@francois](https://forum.mautic.org/u/francois)\ **Replies:** 10\ **Last updated:** [October 2, 2017, 8:57am UTC](https://forum.mautic.org/t/unsubscribe-button/9432 "2017-10-02T08:57:18Z")
Hi Peter, Here is the link http://www.unum.co.za/stockalert/ At the bottom of that page is basically my sign up --- ## [Updating all contacts](https://forum.mautic.org/t/updating-all-contacts/8393)
**Author:** [@fahed](https://forum.mautic.org/u/fahed)\ **Replies:** 8\ **Last updated:** [October 1, 2017, 11:23pm UTC](https://forum.mautic.org/t/updating-all-contacts/8393 "2017-10-01T23:23:08Z")
I created a field and forgot to set the default to “0”, so now I want to select all contacts who don’t have a value and then update their value to 0. How can I make a change to all contacts that have a certain field… --- ## [Saving Configurations not working](https://forum.mautic.org/t/saving-configurations-not-working/7012)
**Author:** [@andre\_lf](https://forum.mautic.org/u/andre_lf)\ **Replies:** 3\ **Last updated:** [October 1, 2017, 7:58am UTC](https://forum.mautic.org/t/saving-configurations-not-working/7012 "2017-10-01T07:58:38Z")
Hi All, I’m trying to setup mautic to use with my company’s new site for all lead data capture and email marketing, when trying to amend the configuration it doesn’t seem to be saving anything and all I get is the “… --- ## [Campaign is not executing all tasks](https://forum.mautic.org/t/campaign-is-not-executing-all-tasks/9607)
**Author:** [@dimas](https://forum.mautic.org/u/dimas)\ **Replies:** 2\ **Last updated:** [October 1, 2017, 1:27am UTC](https://forum.mautic.org/t/campaign-is-not-executing-all-tasks/9607 "2017-10-01T01:27:19Z")
Im having a problem with Campaign tasks execution. Mauitc- lates nginx/1.10.3 Nginx configuration mysql basic (enabled) PHP Version 5.6 (also tested on 7.0) HHVM disable… --- ## [Multiple roles and emails](https://forum.mautic.org/t/multiple-roles-and-emails/9594)
**Author:** [@Robov](https://forum.mautic.org/u/Robov)\ **Replies:** 2\ **Last updated:** [September 30, 2017, 1:55pm UTC](https://forum.mautic.org/t/multiple-roles-and-emails/9594 "2017-09-30T13:55:26Z")
A real person has multiple roles ans multiple emails in life… ie a customer … a vendor… a parent… a friend etc Usually a role can be connecte d to an email… ie business emaill. Personal email… soccer related email etc… --- ## [Absolute campaign in Mautic](https://forum.mautic.org/t/absolute-campaign-in-mautic/9595)
**Author:** [@bossanyit](https://forum.mautic.org/u/bossanyit)\ **Replies:** 3\ **Last updated:** [September 30, 2017, 1:53pm UTC](https://forum.mautic.org/t/absolute-campaign-in-mautic/9595 "2017-09-30T13:53:13Z")
I faced the following functionality: I designed a campaign with absolute email sending times. The problem is the newcomers will receive all passed emails until the joining time within one minute. That means in our te… --- ## [Cloud-based vs. Self-Hosted Mautic Installation](https://forum.mautic.org/t/cloud-based-vs-self-hosted-mautic-installation/8325)
**Author:** [@leviellard](https://forum.mautic.org/u/leviellard)\ **Replies:** 4\ **Last updated:** [September 30, 2017, 1:42pm UTC](https://forum.mautic.org/t/cloud-based-vs-self-hosted-mautic-installation/8325 "2017-09-30T13:42:17Z")
What are the key differences between your cloud-based Mautic installation and a self-hosted installation? --- ## [Last active?!](https://forum.mautic.org/t/last-active/6929)
**Author:** [@denispavliha](https://forum.mautic.org/u/denispavliha)\ **Replies:** 11\ **Last updated:** [September 30, 2017, 10:07am UTC](https://forum.mautic.org/t/last-active/6929 "2017-09-30T10:07:41Z")
Hey, sometimes, I find the order of leads (contacts) reordered due to last activity change of a lead/contact. But when I click on it, there is no new events. I know I should revise the audit log but has an… --- ## [Emails are not been sent](https://forum.mautic.org/t/emails-are-not-been-sent/9597)
**Author:** [@dorijrs](https://forum.mautic.org/u/dorijrs)\ **Replies:** 5\ **Last updated:** [September 29, 2017, 4:01pm UTC](https://forum.mautic.org/t/emails-are-not-been-sent/9597 "2017-09-29T16:01:33Z")
Hello, The campaigns do not send emails (in any case) and also when I try to send email to a particular user I get 500 Error. Cron setup as the documentation says and the only thing that I can see is in the logs: Q… --- ## [No Success Notification—System Unsubscribe Page](https://forum.mautic.org/t/no-success-notification-system-unsubscribe-page/9601)
**Author:** [@Huckleberry](https://forum.mautic.org/u/Huckleberry)\ **Replies:** 4\ **Last updated:** [September 29, 2017, 3:08pm UTC](https://forum.mautic.org/t/no-success-notification-system-unsubscribe-page/9601 "2017-09-29T15:08:31Z")
Hello, Just launched mautic and loving life so far! This is awesome. However, an issue has come to my attention involving the default/system Unsubscribe page that comes with the install (RootDomain.com/email/unsubscr… --- ## [Send button displays "please wait"](https://forum.mautic.org/t/send-button-displays-please-wait/9544)
**Author:** [@ronald\_d](https://forum.mautic.org/u/ronald_d)\ **Replies:** 10\ **Last updated:** [September 29, 2017, 2:20pm UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544 "2017-09-29T14:20:11Z")
I have this problem on my existing Mautic installation. No forms are working correctly anymore. When you click on the send button it will display only “please wait…”. It look like the form is workin. The data is in … --- ## [Inverse Date Token numbers](https://forum.mautic.org/t/inverse-date-token-numbers/9592)
**Author:** [@leonardoborlot](https://forum.mautic.org/u/leonardoborlot)\ **Replies:** 1\ **Last updated:** [September 28, 2017, 9:41pm UTC](https://forum.mautic.org/t/inverse-date-token-numbers/9592 "2017-09-28T21:41:16Z")
Hi guys. I want to show a date in text email for my costumer, the date are recorded in a custom field. Whe I try use the token {contactfield=date1} this show me the date like a 2017-10-24 (year, month and day). … --- ## [Export Specific Leads List](https://forum.mautic.org/t/export-specific-leads-list/3280)
**Author:** [@goldcoastchicago](https://forum.mautic.org/u/goldcoastchicago)\ **Replies:** 3\ **Last updated:** [September 28, 2017, 8:27pm UTC](https://forum.mautic.org/t/export-specific-leads-list/3280 "2017-09-28T20:27:15Z")
I know that exporting a specific leads list is not currently available. I have a client who needs their leads list in some kind of Excel format and I believe I read that there was a way to do this through the database. H… --- ## [Last Active Not Current](https://forum.mautic.org/t/last-active-not-current/9590)
**Author:** [@parisi](https://forum.mautic.org/u/parisi)\ **Replies:** 1\ **Last updated:** [September 28, 2017, 5:15pm UTC](https://forum.mautic.org/t/last-active-not-current/9590 "2017-09-28T17:15:27Z")
In the contact view when sorted by Last Active we see a contact “RN” who was last active today at 10:49 am. We click on RN and the most recent event is dated Sept 19. Why does his recent activity not show. --- ## [Engagements?](https://forum.mautic.org/t/engagements/9588)
**Author:** [@parisi](https://forum.mautic.org/u/parisi)\ **Replies:** 1\ **Last updated:** [September 28, 2017, 5:14pm UTC](https://forum.mautic.org/t/engagements/9588 "2017-09-28T17:14:34Z")
for a particular contact we are seeing Engagements but those do not produce Events. How do we see what a user did on a particular day / engagement? --- ## [How To Set a Select-Multiple Field Via API](https://forum.mautic.org/t/how-to-set-a-select-multiple-field-via-api/9584)
**Author:** [@vortexhobbies](https://forum.mautic.org/u/vortexhobbies)\ **Replies:** 1\ **Last updated:** [September 28, 2017, 1:36am UTC](https://forum.mautic.org/t/how-to-set-a-select-multiple-field-via-api/9584 "2017-09-28T01:36:11Z")
Does anyone know what format the Mautic API is expecting the data to be to set a Select-Multiple custom field? I have a custom field called “interests” with a type of Select-Multiple. I am trying to create a new con… --- ## [How often is dashboard data refreshed?](https://forum.mautic.org/t/how-often-is-dashboard-data-refreshed/4407)
**Author:** [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Replies:** 6\ **Last updated:** [September 27, 2017, 3:47pm UTC](https://forum.mautic.org/t/how-often-is-dashboard-data-refreshed/4407 "2017-09-27T15:47:15Z")
As far as I know, there is no Cron Job for updating dashboard graphs - e.g. for emails sent and leads created? When and how often will it be updated? --- ## [Need help of a mautic expert](https://forum.mautic.org/t/need-help-of-a-mautic-expert/9579)
**Author:** [@Boryana](https://forum.mautic.org/u/Boryana)\ **Replies:** 1\ **Last updated:** [September 27, 2017, 2:54pm UTC](https://forum.mautic.org/t/need-help-of-a-mautic-expert/9579 "2017-09-27T14:54:05Z")
Hello, I am looking for Mautic expert to help me via either Team Viewer or Skype for creating a campaign. You can reach me at: nedkova132@gmail.com --- ## [Multi-list fields on company are no longer visible or saving](https://forum.mautic.org/t/multi-list-fields-on-company-are-no-longer-visible-or-saving/9578)
**Author:** [@lead2crm](https://forum.mautic.org/u/lead2crm)\ **Replies:** 1\ **Last updated:** [September 27, 2017, 1:22pm UTC](https://forum.mautic.org/t/multi-list-fields-on-company-are-no-longer-visible-or-saving/9578 "2017-09-27T13:22:57Z")
Im running 2.92 and I can no longer use a custom field that was a multi-list. The previously saved multi-lists options no longer appear and if I create a new one and save it, it doesnt save. When you return tot he compan… --- ## [Splitting form fields](https://forum.mautic.org/t/splitting-form-fields/6467)
**Author:** [@trevorwood](https://forum.mautic.org/u/trevorwood)\ **Replies:** 4\ **Last updated:** [September 27, 2017, 12:07pm UTC](https://forum.mautic.org/t/splitting-form-fields/6467 "2017-09-27T12:07:28Z")
Hi I have a form on my website which collects contact details. One of the fields is name and one is the company address. Is there a way of splitting the field information so that name goes to “first name” & “last name”… --- ## [max number of leads](https://forum.mautic.org/t/max-number-of-leads/2026)
**Author:** [@Miguel](https://forum.mautic.org/u/Miguel)\ **Replies:** 3\ **Last updated:** [September 27, 2017, 11:48am UTC](https://forum.mautic.org/t/max-number-of-leads/2026 "2017-09-27T11:48:50Z")
Hi, I have a big customer with a very very large of leads every year (near 2.000.000) of contacts. It needs Marketing Automation but I’m afraid to offer Mautic because I dont know if it can run these big ddbb correc… --- ## [\*URGENT\* E-mail sending error](https://forum.mautic.org/t/urgent-e-mail-sending-error/9498)
**Author:** [@PSYCHWCL](https://forum.mautic.org/u/PSYCHWCL)\ **Replies:** 7\ **Last updated:** [September 27, 2017, 4:49am UTC](https://forum.mautic.org/t/urgent-e-mail-sending-error/9498 "2017-09-27T04:49:09Z")
Hello, I have a free Mautic account with two campaigns, Mautic is not allowing us to assign contacts to campaigns. Participants are not receiving e-mails. Any help would be greatly appreciated! It has been working fine… --- ## [Sending Emails and Dynamic Content](https://forum.mautic.org/t/sending-emails-and-dynamic-content/9560)
**Author:** [@leoneilcueto](https://forum.mautic.org/u/leoneilcueto)\ **Replies:** 5\ **Last updated:** [September 26, 2017, 11:47pm UTC](https://forum.mautic.org/t/sending-emails-and-dynamic-content/9560 "2017-09-26T23:47:29Z")
Is there any way that the emails is dynamically changed through my app which extending mautic? Like editing the details within my app not mautic, then send it through mautic ? --- ## [Shelf Hosted DKIM](https://forum.mautic.org/t/shelf-hosted-dkim/9571)
**Author:** [@mrpink](https://forum.mautic.org/u/mrpink)\ **Replies:** 4\ **Last updated:** [September 26, 2017, 6:42pm UTC](https://forum.mautic.org/t/shelf-hosted-dkim/9571 "2017-09-26T18:42:11Z")
Hey everyone im very new to mautic. i would like to know with the shelf hosted setup, will i need DKIM Signing setup - if yes how to i go about doing it? --- ## [Lead Scoring by form value](https://forum.mautic.org/t/lead-scoring-by-form-value/9563)
**Author:** [@adrianogf](https://forum.mautic.org/u/adrianogf)\ **Replies:** 2\ **Last updated:** [September 26, 2017, 6:30pm UTC](https://forum.mautic.org/t/lead-scoring-by-form-value/9563 "2017-09-26T18:30:21Z")
Hi. Is there any way to add points to a contact depending on the value selected on a form? For example, if the contact has a specific demographic region, he earns 10 points, if he has a specific position he ear… --- ## [Outlook Spam](https://forum.mautic.org/t/outlook-spam/9549)
**Author:** [@F\_erpa](https://forum.mautic.org/u/F_erpa)\ **Replies:** 20\ **Last updated:** [September 26, 2017, 6:29pm UTC](https://forum.mautic.org/t/outlook-spam/9549 "2017-09-26T18:29:26Z")
Hello ! I’m trying to send a campaign to emails with outlook but all of these emails are going directly to spam. https://www.mail-tester.com/ - 10/10 (should be fine to send, right?) Gmail and Yahoo works fin… [Previous page](https://forum.mautic.org/c/support/8.md?page=205) [Next page](https://forum.mautic.org/c/support/8.md?page=207)