# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=207 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 208 --- ## [How can I integrate Mautic with my website?](https://forum.mautic.org/t/how-can-i-integrate-mautic-with-my-website/9570)
**Author:** [@Raquel.Cha](https://forum.mautic.org/u/Raquel.Cha)\ **Replies:** 2\ **Last updated:** [September 26, 2017, 6:26pm UTC](https://forum.mautic.org/t/how-can-i-integrate-mautic-with-my-website/9570 "2017-09-26T18:26:50Z")
My Website was created in AngularJS and I need to integrate the purchases (conversions) in Mautic. Someone can help me? Thank you in advance, Raquel --- ## [Only pulling one contact from SuiteCRM](https://forum.mautic.org/t/only-pulling-one-contact-from-suitecrm/9209)
**Author:** [@mike-accentdm](https://forum.mautic.org/u/mike-accentdm)\ **Replies:** 2\ **Last updated:** [September 26, 2017, 2:55pm UTC](https://forum.mautic.org/t/only-pulling-one-contact-from-suitecrm/9209 "2017-09-26T14:55:56Z")
I’m trying to connect Mautic (v 2.9.2) and SuiteCRM using the Sugar CRM plugin (set to 6.x Community). I can successfully push a contact from Mautic to SuiteCRM as a lead via a campaign action, however, when I try and pu… --- ## [Having trouble getting useful information out of Mautic](https://forum.mautic.org/t/having-trouble-getting-useful-information-out-of-mautic/9567)
**Author:** [@mksavior](https://forum.mautic.org/u/mksavior)\ **Replies:** 1\ **Last updated:** [September 26, 2017, 1:59pm UTC](https://forum.mautic.org/t/having-trouble-getting-useful-information-out-of-mautic/9567 "2017-09-26T13:59:04Z")
I’m trying to see what contacts (or anonymous leads) land on a page and where they came from. My tracking pixel is installed correctly via a Mautic for Wordpress plugin. Mautic seems to track visits to Mautic landing pag… --- ## [Mautic Analytics not available since update](https://forum.mautic.org/t/mautic-analytics-not-available-since-update/9561)
**Author:** [@bunce69](https://forum.mautic.org/u/bunce69)\ **Replies:** 1\ **Last updated:** [September 26, 2017, 11:24am UTC](https://forum.mautic.org/t/mautic-analytics-not-available-since-update/9561 "2017-09-26T11:24:54Z")
Hello guys, since I updated to 2.10.1 I have no datas dealing with the visits and email. We are on the 26th, and every boards stopped at the 20th even if I request datas until the 26th. Did this happen to anyon… --- ## [Email not always triggered](https://forum.mautic.org/t/email-not-always-triggered/9486)
**Author:** [@stijnbern](https://forum.mautic.org/u/stijnbern)\ **Replies:** 2\ **Last updated:** [September 26, 2017, 11:03am UTC](https://forum.mautic.org/t/email-not-always-triggered/9486 "2017-09-26T11:03:10Z")
So, I got this strange (at first seemingly random\*\*) issue of a campaign not always sending the welcome email. The campaign looks like this: form is filled in 2a) Welcome Email is sent 2b) If a specific page… --- ## [Can't see assets from email builder](https://forum.mautic.org/t/cant-see-assets-from-email-builder/9559)
**Author:** [@Christine](https://forum.mautic.org/u/Christine)\ **Replies:** 6\ **Last updated:** [September 26, 2017, 9:38am UTC](https://forum.mautic.org/t/cant-see-assets-from-email-builder/9559 "2017-09-26T09:38:40Z")
Hi Guys I am just building my first campaign. I have two assets, one pdf and one image, both are published When I try to insert an asset into the email in the email builder using the ‘{’ key, the popup menu selecto… --- ## [mtc.js not found](https://forum.mautic.org/t/mtc-js-not-found/4395)
**Author:** [@francescjr](https://forum.mautic.org/u/francescjr)\ **Replies:** 7\ **Last updated:** [September 26, 2017, 3:58am UTC](https://forum.mautic.org/t/mtc-js-not-found/4395 "2017-09-26T03:58:24Z")
Hallo! I’m trying to add the javascript tracking instead of the pixel tracking on my own website. I recently updated to 1.4. But it looks it can’t find the mtc.js in the mautic site. (I also can’t find it, but well,… --- ## [How to turn off tracking "python-requests/2.11.1"?](https://forum.mautic.org/t/how-to-turn-off-tracking-python-requests-2-11-1/9558)
**Author:** [@Angelo](https://forum.mautic.org/u/Angelo)\ **Replies:** 1\ **Last updated:** [September 25, 2017, 9:18pm UTC](https://forum.mautic.org/t/how-to-turn-off-tracking-python-requests-2-11-1/9558 "2017-09-25T21:18:29Z")
Hello, i’m looking for solve this problem: Some of my contacts are being tracked as heshe have read my mails and accessed my links. The information is that it was did by “python-requests/2.11.1” in the place where we c… --- ## [Form field for preferred contact preference](https://forum.mautic.org/t/form-field-for-preferred-contact-preference/9556)
**Author:** [@sraisz](https://forum.mautic.org/u/sraisz)\ **Replies:** 1\ **Last updated:** [September 25, 2017, 2:34am UTC](https://forum.mautic.org/t/form-field-for-preferred-contact-preference/9556 "2017-09-25T02:34:30Z")
Is there any way to create a form field to capture the users preferred contact preference (email or text)? --- ## [Buttons in focus items not visible in all the styles](https://forum.mautic.org/t/buttons-in-focus-items-not-visible-in-all-the-styles/9555)
**Author:** [@ivocampos](https://forum.mautic.org/u/ivocampos)\ **Replies:** 1\ **Last updated:** [September 24, 2017, 5:53pm UTC](https://forum.mautic.org/t/buttons-in-focus-items-not-visible-in-all-the-styles/9555 "2017-09-24T17:53:36Z")
Hi I am creating a focus item with the goal of collecting information. The only style when the button is visible is in the “Bar” style but not in the others. Do you know why this is happening? Thanks! --- ## [Mautic won't receive data via AJAX](https://forum.mautic.org/t/mautic-wont-receive-data-via-ajax/9546)
**Author:** [@williamknn](https://forum.mautic.org/u/williamknn)\ **Replies:** 2\ **Last updated:** [September 23, 2017, 7:18pm UTC](https://forum.mautic.org/t/mautic-wont-receive-data-via-ajax/9546 "2017-09-23T19:18:14Z")
I’ve installed a Bitnami AMI for Mautic. Imported my leads and created two forms. Now I can send data via AJAX but Mautic is not updating. Here is how I’m sending my user’s information: Code: var saveMauticSignupEma… --- ## [Does this really work?](https://forum.mautic.org/t/does-this-really-work/9550)
**Author:** [@mike.levi83](https://forum.mautic.org/u/mike.levi83)\ **Replies:** 2\ **Last updated:** [September 23, 2017, 3:04am UTC](https://forum.mautic.org/t/does-this-really-work/9550 "2017-09-23T03:04:39Z")
I have tried every way since the last week and unable to install mautic. I am using godaddy, made a sub domain, extracted mautic, when i open the url says this site cant be reached, created another folder for instance ww… --- ## [Does Dynamic Content Actually Work For Anyone?](https://forum.mautic.org/t/does-dynamic-content-actually-work-for-anyone/9538)
**Author:** [@mbrinson](https://forum.mautic.org/u/mbrinson)\ **Replies:** 2\ **Last updated:** [September 22, 2017, 9:02pm UTC](https://forum.mautic.org/t/does-dynamic-content-actually-work-for-anyone/9538 "2017-09-22T21:02:56Z")
Hey Ninjoan, I’ve noticed you commented on a couple of threads about Dynamic Content. I just wanted to confirm - Is dynamic content actually working for you? I’ve tried to get it working after following the youtube… --- ## [Mautic add a "q" query parameters to all links](https://forum.mautic.org/t/mautic-add-a-q-query-parameters-to-all-links/9539)
**Author:** [@chenlev](https://forum.mautic.org/u/chenlev)\ **Replies:** 2\ **Last updated:** [September 22, 2017, 4:01pm UTC](https://forum.mautic.org/t/mautic-add-a-q-query-parameters-to-all-links/9539 "2017-09-22T16:01:59Z")
Mautic add a “q” query parameters to all links For example https://lp.conversation.one/conversation-one-webinar/?utm\_source=Mautic&utm\_medium=email&q=%2Fr%2F23e1039a5ef432b5bf2471238&first\_name=Chen&last\_name=L… --- ## [Form fields not getting saved to contact](https://forum.mautic.org/t/form-fields-not-getting-saved-to-contact/6371)
**Author:** [@trops](https://forum.mautic.org/u/trops)\ **Replies:** 2\ **Last updated:** [September 22, 2017, 12:39pm UTC](https://forum.mautic.org/t/form-fields-not-getting-saved-to-contact/6371 "2017-09-22T12:39:05Z")
Hi Guys, I created a form and copied it manually to my website. The form results are populating within Mautic, and in the form I set the contact field for my contacts to match the fields in my form. While … --- ## [Request header field X-Requested-With is not allowed by Access-Control-Allow-Headers. (CORS )](https://forum.mautic.org/t/request-header-field-x-requested-with-is-not-allowed-by-access-control-allow-headers-cors/6304)
**Author:** [@Farhaddc](https://forum.mautic.org/u/Farhaddc)\ **Replies:** 3\ **Last updated:** [September 22, 2017, 3:25am UTC](https://forum.mautic.org/t/request-header-field-x-requested-with-is-not-allowed-by-access-control-allow-headers-cors/6304 "2017-09-22T03:25:21Z")
I have a main domain and a subdomain (where actual mautic is installed), unfortunately, I have a cross-origin HTTP request problem if mautic is setup within a subdomain. When I load the example.com I get the following er… --- ## [How progressive profiling should be used?](https://forum.mautic.org/t/how-progressive-profiling-should-be-used/5248)
**Author:** [@Alan\_Schwertner](https://forum.mautic.org/u/Alan_Schwertner)\ **Replies:** 5\ **Last updated:** [September 22, 2017, 2:00am UTC](https://forum.mautic.org/t/how-progressive-profiling-should-be-used/5248 "2017-09-22T02:00:18Z")
Hello, recently we are testing the Mautic against Hubspot and my first impressions is that Mautic is a great tool. I am a bit confuse about some funcionalities and be very grateful if someone could explain. Mau… --- ## [Auto Fill on Form Date Fields](https://forum.mautic.org/t/auto-fill-on-form-date-fields/9244)
**Author:** [@JoPitts](https://forum.mautic.org/u/JoPitts)\ **Replies:** 3\ **Last updated:** [September 22, 2017, 1:22am UTC](https://forum.mautic.org/t/auto-fill-on-form-date-fields/9244 "2017-09-22T01:22:05Z")
Hi there. If I have a Date field on a form, how do I specify a date? using this like today, or even ‘06/06/2017’ don’t work when loaded in the default value for the form field. Ideally, things like today+7 would … --- ## [Campaign "opened mail", WHEN?](https://forum.mautic.org/t/campaign-opened-mail-when/9536)
**Author:** [@RandomUser](https://forum.mautic.org/u/RandomUser)\ **Replies:** 3\ **Last updated:** [September 21, 2017, 8:02pm UTC](https://forum.mautic.org/t/campaign-opened-mail-when/9536 "2017-09-21T20:02:50Z")
Hi, When I set up a campaign with the first step being to send a welcome e-mail and the second being a decision “opened mail”, WHEN does mautic trigger the decision? Is it when the cron job runs? Because if the cro… --- ## [Facebook and LinkedIn...how?](https://forum.mautic.org/t/facebook-and-linkedin-how/5211)
**Author:** [@Elles](https://forum.mautic.org/u/Elles)\ **Replies:** 10\ **Last updated:** [September 21, 2017, 7:25pm UTC](https://forum.mautic.org/t/facebook-and-linkedin-how/5211 "2017-09-21T19:25:32Z")
Hi guys, is there someone who can help me out please?! I posted a ticket yesterday and tried to chat but haven’t received an answer yet. I want to know how the integration Mautic with Facebook and LinkedIn works, why sho… --- ## [Emails/Campaigns disappeared](https://forum.mautic.org/t/emails-campaigns-disappeared/9495)
**Author:** [@LilyAF](https://forum.mautic.org/u/LilyAF)\ **Replies:** 4\ **Last updated:** [September 21, 2017, 7:12pm UTC](https://forum.mautic.org/t/emails-campaigns-disappeared/9495 "2017-09-21T19:12:43Z")
I had several campaigns set up to drip emails to subscribers of various lists. Now I cannot access my emails or open my campaigns. Attempts to open my emails page or view the campaigns yield this error: Add… --- ## [500 Error on Dashboard](https://forum.mautic.org/t/500-error-on-dashboard/9501)
**Author:** [@jfbarnes](https://forum.mautic.org/u/jfbarnes)\ **Replies:** 8\ **Last updated:** [September 21, 2017, 2:38pm UTC](https://forum.mautic.org/t/500-error-on-dashboard/9501 "2017-09-21T14:38:02Z")
Hi all, I’ve checked out other 500 error threads but they don’t seem to match up so…here’s another one. I’m getting a 500 on the dashboard (only, as far as I can tell) and it seems to all stem from the following query: … --- ## [Push more fields to GoTo Webinar?](https://forum.mautic.org/t/push-more-fields-to-goto-webinar/9527)
**Author:** [@Zigi](https://forum.mautic.org/u/Zigi)\ **Replies:** 2\ **Last updated:** [September 21, 2017, 2:19pm UTC](https://forum.mautic.org/t/push-more-fields-to-goto-webinar/9527 "2017-09-21T14:19:30Z")
I have successfully linked our Mautic instance to our GoTo Webinar (Citrix) account via the plug-in, however Mautic only pushes the First Name, Last Name and Email fields as defined in the ‘Register to GoTo Webinar’ acti… --- ## [mtc.js takes a long time to load](https://forum.mautic.org/t/mtc-js-takes-a-long-time-to-load/7634)
**Author:** [@Lorenzo](https://forum.mautic.org/u/Lorenzo)\ **Replies:** 3\ **Last updated:** [September 21, 2017, 1:44pm UTC](https://forum.mautic.org/t/mtc-js-takes-a-long-time-to-load/7634 "2017-09-21T13:44:45Z")
I can see that when the client download mtc.js javascrript for tracking it takes more than 450 ms to get the first byte. So, I assume that mtc.js is generated from php for each request… is it so? Can I make mtc… --- ## [how do i import bulk leads into a list](https://forum.mautic.org/t/how-do-i-import-bulk-leads-into-a-list/1809)
**Author:** [@mobilechipmunk](https://forum.mautic.org/u/mobilechipmunk)\ **Replies:** 7\ **Last updated:** [September 21, 2017, 1:41pm UTC](https://forum.mautic.org/t/how-do-i-import-bulk-leads-into-a-list/1809 "2017-09-21T13:41:28Z")
When importing leads there’s no way to choose which list to add them to. The only way I see adding leads to a list is manually one by one. That’s tedious if i’m importing several hundred or thousand leads. --- ## [No link to Text messages in Mautic's main menu|](https://forum.mautic.org/t/no-link-to-text-messages-in-mautics-main-menu/9532)
**Author:** [@Igor](https://forum.mautic.org/u/Igor)\ **Replies:** 1\ **Last updated:** [September 21, 2017, 10:44am UTC](https://forum.mautic.org/t/no-link-to-text-messages-in-mautics-main-menu/9532 "2017-09-21T10:44:37Z")
I’m trying to find link to Text messages in my Mautic v2.10.1. Also, there is no link to text messages configuration. Help me to fix this please. --- ## [Failed to load resource:](https://forum.mautic.org/t/failed-to-load-resource/9363)
**Author:** [@cpergantis](https://forum.mautic.org/u/cpergantis)\ **Replies:** 3\ **Last updated:** [September 21, 2017, 8:30am UTC](https://forum.mautic.org/t/failed-to-load-resource/9363 "2017-09-21T08:30:39Z")
I am having some trouble setting up mautic under a free account at mautic.net \<\<\< Chrome Reports\>\>\> Failed to load resource: the server responded with a status of 404 (Not Found) \<\<\< FireFox Reports\>\>\> The … --- ## [Email Link Tracking Not working properly with complex URL parameters.](https://forum.mautic.org/t/email-link-tracking-not-working-properly-with-complex-url-parameters/9526)
**Author:** [@ajanthangoquo](https://forum.mautic.org/u/ajanthangoquo)\ **Replies:** 2\ **Last updated:** [September 21, 2017, 5:04am UTC](https://forum.mautic.org/t/email-link-tracking-not-working-properly-with-complex-url-parameters/9526 "2017-09-21T05:04:21Z")
I’ve been trying to use an external link in our marketing emails.the URL has multiple complex parameters with special characters on it. Quote: Example: my.website.com/?parameter1=value1¶meter2=value2¶meter3\[0\].… --- ## [Why does gmail show bounce when not bounce?](https://forum.mautic.org/t/why-does-gmail-show-bounce-when-not-bounce/9524)
**Author:** [@tommytx123](https://forum.mautic.org/u/tommytx123)\ **Replies:** 2\ **Last updated:** [September 21, 2017, 4:11am UTC](https://forum.mautic.org/t/why-does-gmail-show-bounce-when-not-bounce/9524 "2017-09-21T04:11:38Z")
Looking at the server email report where all incoming and out going mail is identified… upon investigation of the report I can see the following 3 conditons. Valid Bounce (good) i get a red exclamation mark and th… --- ## [form get submit but it say please wait](https://forum.mautic.org/t/form-get-submit-but-it-say-please-wait/6868)
**Author:** [@SVermainterloper](https://forum.mautic.org/u/SVermainterloper)\ **Replies:** 12\ **Last updated:** [September 20, 2017, 10:20pm UTC](https://forum.mautic.org/t/form-get-submit-but-it-say-please-wait/6868 "2017-09-20T22:20:00Z")
form get submit but in website it shows please wait [Previous page](https://forum.mautic.org/c/support/8.md?page=206) [Next page](https://forum.mautic.org/c/support/8.md?page=208)