# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=209 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 210 --- ## [SalesForce Integration](https://forum.mautic.org/t/salesforce-integration/9256)
**Author:** [@sighthosting](https://forum.mautic.org/u/sighthosting)\ **Replies:** 2\ **Last updated:** [September 15, 2017, 6:49am UTC](https://forum.mautic.org/t/salesforce-integration/9256 "2017-09-15T06:49:35Z")
We are in the process of integrating Salesforce and Mautic, we can connect and see the fields to map. However, there are a data custom object fields (especially lookups and master detail relationship fields) from salesf… --- ## [Code editor changes inline styles](https://forum.mautic.org/t/code-editor-changes-inline-styles/6370)
**Author:** [@crini](https://forum.mautic.org/u/crini)\ **Replies:** 6\ **Last updated:** [September 15, 2017, 2:22am UTC](https://forum.mautic.org/t/code-editor-changes-inline-styles/6370 "2017-09-15T02:22:06Z")
Hi, I made a few changes recently on a email campaign, but for some reason, when I opened up the same email code today, some of my inline css styles where screwed up badly. You can see what I mean in this picture… – … --- ## [DoctrineDBALExceptionDriverException: An exception occured in driver: could not find driver](https://forum.mautic.org/t/doctrinedbalexceptiondriverexception-an-exception-occured-in-driver-could-not-find-driver/9468)
**Author:** [@RandomUser](https://forum.mautic.org/u/RandomUser)\ **Replies:** 2\ **Last updated:** [September 14, 2017, 6:10pm UTC](https://forum.mautic.org/t/doctrinedbalexceptiondriverexception-an-exception-occured-in-driver-could-not-find-driver/9468 "2017-09-14T18:10:34Z")
Hello there, After installing the cronjobs as per the documentation, I get those error messages everytime a command is triggered: Quote: DoctrineDBALExceptionDriverException: An exception occured in driver: could no… --- ## [Troubling Sending Campaign Emails](https://forum.mautic.org/t/troubling-sending-campaign-emails/4904)
**Author:** [@kinnaert](https://forum.mautic.org/u/kinnaert)\ **Replies:** 10\ **Last updated:** [September 14, 2017, 5:02pm UTC](https://forum.mautic.org/t/troubling-sending-campaign-emails/4904 "2017-09-14T17:02:41Z")
Hi, I’ve tried everything to try and get campaign emails to send out, been banging my head off a wall all weekend. Just installed lastest version at hostgator, don’t see any error message anywhere, all other ways of send… --- ## [Campaign emails not sending please help](https://forum.mautic.org/t/campaign-emails-not-sending-please-help/3925)
**Author:** [@dellabella](https://forum.mautic.org/u/dellabella)\ **Replies:** 3\ **Last updated:** [September 14, 2017, 4:57pm UTC](https://forum.mautic.org/t/campaign-emails-not-sending-please-help/3925 "2017-09-14T16:57:46Z")
Hi. New to Mautic… Completed the installation on shared host… Everything works fine. Set up my email settings - and tested emails - sending fine. Used other smtp settings to send via our web hosting account. … --- ## [No links in emails work](https://forum.mautic.org/t/no-links-in-emails-work/9451)
**Author:** [@fonderco](https://forum.mautic.org/u/fonderco)\ **Replies:** 2\ **Last updated:** [September 14, 2017, 4:53pm UTC](https://forum.mautic.org/t/no-links-in-emails-work/9451 "2017-09-14T16:53:59Z")
All my links in email take me to the error page and my error log show this error: Call to a member function queueWebhooksByType() on null - in file /app/bundles/LeadBundle/EventListener/WebhookSubscriber.php - at li… --- ## [campains not sending](https://forum.mautic.org/t/campains-not-sending/9462)
**Author:** [@niktarin](https://forum.mautic.org/u/niktarin)\ **Replies:** 7\ **Last updated:** [September 14, 2017, 11:24am UTC](https://forum.mautic.org/t/campains-not-sending/9462 "2017-09-14T11:24:36Z")
Hi, I am using a self hosted mautic 2.10 installation. I (think) I am doing everything right but the campains to not get send. test emails etc are working fine but I get this error Last execution error: Email… --- ## [Sorting not works in my new report](https://forum.mautic.org/t/sorting-not-works-in-my-new-report/9465)
**Author:** [@Igor](https://forum.mautic.org/u/Igor)\ **Replies:** 1\ **Last updated:** [September 14, 2017, 10:21am UTC](https://forum.mautic.org/t/sorting-not-works-in-my-new-report/9465 "2017-09-14T10:21:07Z")
I created new report with Data Source - Emails. And I can’t sort my report by field “COUNT Created by”. Mautic v2.10.0. Help me to fix this please. Report config: --- ## [Error on sendimg SMS](https://forum.mautic.org/t/error-on-sendimg-sms/9438)
**Author:** [@neveen](https://forum.mautic.org/u/neveen)\ **Replies:** 4\ **Last updated:** [September 14, 2017, 10:18am UTC](https://forum.mautic.org/t/error-on-sendimg-sms/9438 "2017-09-14T10:18:52Z")
campaign action triggered but it don’t send SMS . Error: this event encountered an error during the last attempt to process Note : using paid Twilio account and integrated it in plugin section --- ## [Can't upgrade due to fileinfo](https://forum.mautic.org/t/cant-upgrade-due-to-fileinfo/2316)
**Author:** [@martinr](https://forum.mautic.org/u/martinr)\ **Replies:** 4\ **Last updated:** [September 13, 2017, 8:34pm UTC](https://forum.mautic.org/t/cant-upgrade-due-to-fileinfo/2316 "2017-09-13T20:34:20Z")
Hi there, I am trying to upgrade mautic to the latest version but I am getting this error message: We have detected 1 major problems. You must fix them before continuing: Install and enable the fileinfo extensio… --- ## [Need CRON help in worst way.](https://forum.mautic.org/t/need-cron-help-in-worst-way/9452)
**Author:** [@tommytx123](https://forum.mautic.org/u/tommytx123)\ **Replies:** 2\ **Last updated:** [September 13, 2017, 7:38pm UTC](https://forum.mautic.org/t/need-cron-help-in-worst-way/9452 "2017-09-13T19:38:58Z")
Need some help with cron setup… I am pretty savy with cron setup but this one is not cooperating… I did see where someone suggested placing the php at the beginning which has always worked for me but not now… So here is… --- ## [Fatal error bootstrap.php.cache](https://forum.mautic.org/t/fatal-error-bootstrap-php-cache/9453)
**Author:** [@RandomUser](https://forum.mautic.org/u/RandomUser)\ **Replies:** 1\ **Last updated:** [September 13, 2017, 6:28pm UTC](https://forum.mautic.org/t/fatal-error-bootstrap-php-cache/9453 "2017-09-13T18:28:10Z")
Hello there! Brand new mautic random user here! First of all, wow! just discovered mautic today, installed it “to see what this is” and love it. Really straightforward and powerful. But…I already have a problem hah… --- ## [\[Bug\] v 2.10 - Gated Video - Contact Creation - PHP Fatal Error - InputHelper Not Found](https://forum.mautic.org/t/bug-v-2-10-gated-video-contact-creation-php-fatal-error-inputhelper-not-found/9420)
**Author:** [@talegasystems](https://forum.mautic.org/u/talegasystems)\ **Replies:** 1\ **Last updated:** [September 13, 2017, 3:33pm UTC](https://forum.mautic.org/t/bug-v-2-10-gated-video-contact-creation-php-fatal-error-inputhelper-not-found/9420 "2017-09-13T15:33:38Z")
When a new contact is created as a result of a gated video, am getting this error using Mautic 2.10. When I click on a newly created Contact to see their details. I can edit the contact via the drop down but not click on… --- ## [Tracking pixel](https://forum.mautic.org/t/tracking-pixel/9442)
**Author:** [@bunce69](https://forum.mautic.org/u/bunce69)\ **Replies:** 1\ **Last updated:** [September 13, 2017, 1:15pm UTC](https://forum.mautic.org/t/tracking-pixel/9442 "2017-09-13T13:15:21Z")
Hello guys, from a day to the other my tracking pixel is not working anymore. Why? v2.5.1 --- ## [Tracking URL](https://forum.mautic.org/t/tracking-url/9441)
**Author:** [@nevillesmith](https://forum.mautic.org/u/nevillesmith)\ **Replies:** 1\ **Last updated:** [September 13, 2017, 12:38pm UTC](https://forum.mautic.org/t/tracking-url/9441 "2017-09-13T12:38:55Z")
Hi everyone, I am very new to Mautic and I was really intrigued by the tracking url capabilities. Can someone provide me a literal example with referrer, page\_title, and page\_url? That would allow me to determine th… --- ## [Error while running console command](https://forum.mautic.org/t/error-while-running-console-command/7909)
**Author:** [@RobotJoosen](https://forum.mautic.org/u/RobotJoosen)\ **Replies:** 4\ **Last updated:** [September 13, 2017, 12:06pm UTC](https://forum.mautic.org/t/error-while-running-console-command/7909 "2017-09-13T12:06:33Z")
Hi Guys, I’m new here and trying to setup my first serious installation of Mautic. But i’m running into some errors and don’t know how to trace and fix the issues. Can anyone help me out? The error from the log file… --- ## [Mautic outlook add in not pushing to mautic](https://forum.mautic.org/t/mautic-outlook-add-in-not-pushing-to-mautic/9233)
**Author:** [@audacious](https://forum.mautic.org/u/audacious)\ **Replies:** 3\ **Last updated:** [September 13, 2017, 11:49am UTC](https://forum.mautic.org/t/mautic-outlook-add-in-not-pushing-to-mautic/9233 "2017-09-13T11:49:49Z")
I have mautic 2.9.2. I have outlook 2016. I have installed the outlook add in, and configured it to push to my mautic installation. I have run a number of test emails, and clicking on the “mautic button” on the header… --- ## [I don't know what is this ?](https://forum.mautic.org/t/i-dont-know-what-is-this/9439)
**Author:** [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Replies:** 1\ **Last updated:** [September 13, 2017, 9:55am UTC](https://forum.mautic.org/t/i-dont-know-what-is-this/9439 "2017-09-13T09:55:00Z")
What does it means and how i can stop this if they are spams ? Can any one help in this. --- ## [notificação de novo lead inscrito](https://forum.mautic.org/t/notificacao-de-novo-lead-inscrito/9411)
**Author:** [@andrerds](https://forum.mautic.org/u/andrerds)\ **Replies:** 3\ **Last updated:** [September 12, 2017, 1:05am UTC](https://forum.mautic.org/t/notificacao-de-novo-lead-inscrito/9411 "2017-09-12T01:05:06Z")
how do you know when a person has subscribed to a form, has any option that the administrator receives some email from the registered lead.? --- ## [Token / WYSIWIG Code for Campaign Name](https://forum.mautic.org/t/token-wysiwig-code-for-campaign-name/9417)
**Author:** [@Huckleberry](https://forum.mautic.org/u/Huckleberry)\ **Replies:** 1\ **Last updated:** [September 11, 2017, 2:49am UTC](https://forum.mautic.org/t/token-wysiwig-code-for-campaign-name/9417 "2017-09-11T02:49:55Z")
Loving that Mautic 2.10 added UTM codes to emails. NICE JOB! Huge help, unfortunately, I’ve not vetted it enough to upgrade to it yet and take advantage of it. That being said, I’ve already got my emails built the ol… --- ## [1day range Dashboard reports not showing data after 2.9.0 update.](https://forum.mautic.org/t/1day-range-dashboard-reports-not-showing-data-after-2-9-0-update/9338)
**Author:** [@Alcides](https://forum.mautic.org/u/Alcides)\ **Replies:** 5\ **Last updated:** [September 10, 2017, 3:54pm UTC](https://forum.mautic.org/t/1day-range-dashboard-reports-not-showing-data-after-2-9-0-update/9338 "2017-09-10T15:54:38Z")
Hello! It happenns after 2.9.0 update. I updated to 2.9.2 and It is still the same. It is regarding the Dashboard reports: How to reproduce it: If I select one month time report, everyting looks nice. … --- ## [installer" failed (20: Not a directory) - nginx+php7-fpm](https://forum.mautic.org/t/installer-failed-20-not-a-directory-nginx-php7-fpm/9412)
**Author:** [@dimas](https://forum.mautic.org/u/dimas)\ **Replies:** 1\ **Last updated:** [September 10, 2017, 5:06am UTC](https://forum.mautic.org/t/installer-failed-20-not-a-directory-nginx-php7-fpm/9412 "2017-09-10T05:06:21Z")
Im having hard time to install mautic on centos vps with nginx+php7-fpm. Thank you for your help. error im getting in browser: http://XXX.com/index.php/installer 404 Not Found nginx/1.12.1 nginx error log: … --- ## [No close X on Focus Item](https://forum.mautic.org/t/no-close-x-on-focus-item/8816)
**Author:** [@mediamix-chris](https://forum.mautic.org/u/mediamix-chris)\ **Replies:** 9\ **Last updated:** [September 9, 2017, 9:44pm UTC](https://forum.mautic.org/t/no-close-x-on-focus-item/8816 "2017-09-09T21:44:04Z")
Hello, all! I’ve added two focus items, one on each of my websites. The focus item simply pops up a form asking the visitor for their email address. They can choose to click the “X” to close the window and continue on … --- ## [Focus (in campaigns) does not work in https (mixed content)](https://forum.mautic.org/t/focus-in-campaigns-does-not-work-in-https-mixed-content/9389)
**Author:** [@antomal](https://forum.mautic.org/u/antomal)\ **Replies:** 3\ **Last updated:** [September 9, 2017, 3:51pm UTC](https://forum.mautic.org/t/focus-in-campaigns-does-not-work-in-https-mixed-content/9389 "2017-09-09T15:51:25Z")
v2.10.0 The problem with the new Focus in champaigns. Console google chrome: mtc.js:9 Mixed Content: The page at ‘https://domain.com/’ was loaded over HTTPS, but requested an insecure script ‘http://mautic.domai… --- ## [Form for asset hang on "Please wait..."](https://forum.mautic.org/t/form-for-asset-hang-on-please-wait/9109)
**Author:** [@nicola883](https://forum.mautic.org/u/nicola883)\ **Replies:** 4\ **Last updated:** [September 9, 2017, 2:33pm UTC](https://forum.mautic.org/t/form-for-asset-hang-on-please-wait/9109 "2017-09-09T14:33:16Z")
I have seen that there are several posts on this issue, but anyone can help me. I have tried to clear the cache, fix permits, rebuild the form… So sorry for this post, but I cannot resolve the issue in any way. If I pu… --- ## [Is there a way to turn on "Track email with Mautic" by default in gmail?](https://forum.mautic.org/t/is-there-a-way-to-turn-on-track-email-with-mautic-by-default-in-gmail/9403)
**Author:** [@athakore](https://forum.mautic.org/u/athakore)\ **Replies:** 1\ **Last updated:** [September 8, 2017, 3:43pm UTC](https://forum.mautic.org/t/is-there-a-way-to-turn-on-track-email-with-mautic-by-default-in-gmail/9403 "2017-09-08T15:43:36Z")
Hello Mautic Support: I have successfully turned on the Mautic Gmail plugin on the server and installed the Mautic Helper Extension for Chrome. The secret code was successfully accepted and it works. In my gmail ema… --- ## [vTiger Integration Error](https://forum.mautic.org/t/vtiger-integration-error/8807)
**Author:** [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Replies:** 2\ **Last updated:** [September 8, 2017, 1:08pm UTC](https://forum.mautic.org/t/vtiger-integration-error/8807 "2017-09-08T13:08:27Z")
I am trying to integrate vTiger with my mautic dashboard by a Plugin but getting error as below Like “Permission to perform the operation is denied” Why i am facing this issue --- ## [Upgrade to 2.10.0 gives Unable to generate a URL error](https://forum.mautic.org/t/upgrade-to-2-10-0-gives-unable-to-generate-a-url-error/9400)
**Author:** [@katalysis](https://forum.mautic.org/u/katalysis)\ **Replies:** 2\ **Last updated:** [September 8, 2017, 12:17pm UTC](https://forum.mautic.org/t/upgrade-to-2-10-0-gives-unable-to-generate-a-url-error/9400 "2017-09-08T12:17:01Z")
Updating to 2.10.0 results in the Contacts and Companies sections displaying the error: The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. … --- ## [Unable to change php.ini - Can I still use Mautic?](https://forum.mautic.org/t/unable-to-change-php-ini-can-i-still-use-mautic/9374)
**Author:** [@maxb](https://forum.mautic.org/u/maxb)\ **Replies:** 6\ **Last updated:** [September 8, 2017, 12:11pm UTC](https://forum.mautic.org/t/unable-to-change-php-ini-can-i-still-use-mautic/9374 "2017-09-08T12:11:15Z")
Hey guys, I moved the Mautic files to my server but unfortunately got this error issue when I wanted to start the install process: Additional to that, I am using the hosting services of one.com and I can’t c… --- ## [Entity Manager is closed](https://forum.mautic.org/t/entity-manager-is-closed/9397)
**Author:** [@bunce69](https://forum.mautic.org/u/bunce69)\ **Replies:** 1\ **Last updated:** [September 8, 2017, 6:14am UTC](https://forum.mautic.org/t/entity-manager-is-closed/9397 "2017-09-08T06:14:31Z")
\[2017-09-08 07:10:05\] mautic.WARNING: The EntityManager is closed. \[\] \[\] What does it mean? [Previous page](https://forum.mautic.org/c/support/8.md?page=208) [Next page](https://forum.mautic.org/c/support/8.md?page=210)