# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=211 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 212 --- ## [Mautic Integration with Zoho](https://forum.mautic.org/t/mautic-integration-with-zoho/2242)
**Author:** [@zazo](https://forum.mautic.org/u/zazo)\ **Replies:** 15\ **Last updated:** [August 31, 2017, 8:44am UTC](https://forum.mautic.org/t/mautic-integration-with-zoho/2242 "2017-08-31T08:44:36Z")
Maybe I am missing something obvious, but I cannot figure out how to make Mautic work with my WordPress site and Zoho CRM. Mautic is installed on my site and the tracking pixel is working. I use Zoho as a CRM, … --- ## [DoctrineDBALExceptionDriverException](https://forum.mautic.org/t/doctrinedbalexceptiondriverexception/8391)
**Author:** [@tenil](https://forum.mautic.org/u/tenil)\ **Replies:** 2\ **Last updated:** [August 31, 2017, 6:31am UTC](https://forum.mautic.org/t/doctrinedbalexceptiondriverexception/8391 "2017-08-31T06:31:31Z")
Just trying apply the cron jobs. Code: php /var/www/news.cb.org.br/htdocs/app/console mautic:segments:update Code: php /var/www/news.cb.org.br/htdocs/app/console mautic:campaigns:rebuild Code: php /var/www/news.cb… --- ## [Interfacing with amazon ses question.](https://forum.mautic.org/t/interfacing-with-amazon-ses-question/9331)
**Author:** [@RVG](https://forum.mautic.org/u/RVG)\ **Replies:** 3\ **Last updated:** [August 30, 2017, 7:46pm UTC](https://forum.mautic.org/t/interfacing-with-amazon-ses-question/9331 "2017-08-30T19:46:42Z")
Is anyone familiar with using amazon ses input in the mautic email settings? I am designating amazon ses east and putting in my root username and password, but it is being rejected. Did I miss something in the setup for … --- ## [Contacts from our own IP address?](https://forum.mautic.org/t/contacts-from-our-own-ip-address/9323)
**Author:** [@mediamix-chris](https://forum.mautic.org/u/mediamix-chris)\ **Replies:** 4\ **Last updated:** [August 30, 2017, 5:35pm UTC](https://forum.mautic.org/t/contacts-from-our-own-ip-address/9323 "2017-08-30T17:35:21Z")
For background, we are self-hosting our own Wordpress websites and Mautic on an in-house server on a Linux-based system. Over the last couple of weeks, we’ve noticed a bump of about 250% in contacts created. This all sta… --- ## [Cron error - no such file](https://forum.mautic.org/t/cron-error-no-such-file/8749)
**Author:** [@fonderco](https://forum.mautic.org/u/fonderco)\ **Replies:** 4\ **Last updated:** [August 30, 2017, 3:53pm UTC](https://forum.mautic.org/t/cron-error-no-such-file/8749 "2017-08-30T15:53:35Z")
I have a dedicated server with Hostgator running PHP Version 7.0.20. I can’t seem to get the cron’s to run. I keep getting this error: Failed loading /usr/local/IonCube/ioncube\_loader\_lin\_5.2.so: /usr/local/I… --- ## [Using conditional statements in email body](https://forum.mautic.org/t/using-conditional-statements-in-email-body/9327)
**Author:** [@ososoba](https://forum.mautic.org/u/ososoba)\ **Replies:** 2\ **Last updated:** [August 30, 2017, 9:21am UTC](https://forum.mautic.org/t/using-conditional-statements-in-email-body/9327 "2017-08-30T09:21:56Z")
Just started using Mautic and I’ve been looking everywhere for how to implement conditional statements in the email body. Basically something like Code: {if var = a} Then show this {else} Show this How do I ge… --- ## [Can I create Mautic campaigns from within SuiteCRM?](https://forum.mautic.org/t/can-i-create-mautic-campaigns-from-within-suitecrm/2420)
**Author:** [@socialnicheguru](https://forum.mautic.org/u/socialnicheguru)\ **Replies:** 19\ **Last updated:** [August 30, 2017, 8:19am UTC](https://forum.mautic.org/t/can-i-create-mautic-campaigns-from-within-suitecrm/2420 "2017-08-30T08:19:00Z")
I can connect Mautic to SuiteCRM. I understand that is one way sharing of leads. I was wondering if I could create Mautic campaigns from within SuiteCRM? Has anyone done this? --- ## [Importing Contacts](https://forum.mautic.org/t/importing-contacts/9305)
**Author:** [@worcester78s](https://forum.mautic.org/u/worcester78s)\ **Replies:** 3\ **Last updated:** [August 30, 2017, 3:50am UTC](https://forum.mautic.org/t/importing-contacts/9305 "2017-08-30T03:50:08Z")
I’m on the SAS version, can’t import contacts because I need approval… no comment… and it’s friday afternoon so i’m thinking my chances are 0%. SO I set up integrations with HubSpot and Zoho. Easy enough. I have exa… --- ## [Sending emails through campaigns](https://forum.mautic.org/t/sending-emails-through-campaigns/9315)
**Author:** [@berit](https://forum.mautic.org/u/berit)\ **Replies:** 2\ **Last updated:** [August 29, 2017, 7:17am UTC](https://forum.mautic.org/t/sending-emails-through-campaigns/9315 "2017-08-29T07:17:59Z")
Hi, I created a campaign and I am now testing it. The campaign is supposed to send emails after the lead/contact performs an action. Sometimes the period between the action and receiving the mail is fairly short and some… --- ## [Windows Installation Guide Step for Step](https://forum.mautic.org/t/windows-installation-guide-step-for-step/9304)
**Author:** [@thebyom](https://forum.mautic.org/u/thebyom)\ **Replies:** 8\ **Last updated:** [August 28, 2017, 12:08pm UTC](https://forum.mautic.org/t/windows-installation-guide-step-for-step/9304 "2017-08-28T12:08:15Z")
Hi, Can somebody give picture aided step for step guide to install mautic on windows. I am very lost on how about to install it. The text guide is too general I’m sorry. Can somebody make a video or something. Reall… --- ## [New slot via plugin - error with editor and JS](https://forum.mautic.org/t/new-slot-via-plugin-error-with-editor-and-js/9251)
**Author:** [@gorkaguerrero](https://forum.mautic.org/u/gorkaguerrero)\ **Replies:** 2\ **Last updated:** [August 28, 2017, 8:37am UTC](https://forum.mautic.org/t/new-slot-via-plugin-error-with-editor-and-js/9251 "2017-08-28T08:37:38Z")
Hi there! In the NGO I am working, we are thinking on using Mautic for our newsletters, but thinking on the people that is gonna use the builder to create them, I was thinking on creating more slots to make their jo… --- ## [Linkedin integrate in mautic](https://forum.mautic.org/t/linkedin-integrate-in-mautic/9204)
**Author:** [@himanshu](https://forum.mautic.org/u/himanshu)\ **Replies:** 2\ **Last updated:** [August 28, 2017, 3:26am UTC](https://forum.mautic.org/t/linkedin-integrate-in-mautic/9204 "2017-08-28T03:26:40Z")
Hello Guys I am new in mautic. This is good tool for digital marketing. I want to integrate social media in mautic. I have already integrated facebook and twitter. I want to also integrate linkedin in mautic. … --- ## [Webview and unsubscribe links not working](https://forum.mautic.org/t/webview-and-unsubscribe-links-not-working/8606)
**Author:** [@chdecultot](https://forum.mautic.org/u/chdecultot)\ **Replies:** 3\ **Last updated:** [August 28, 2017, 2:57am UTC](https://forum.mautic.org/t/webview-and-unsubscribe-links-not-working/8606 "2017-08-28T02:57:37Z")
Hi everyone, I am trying to send emails to specific segments in Mautic. It works fine except for the links for the webview and the unsubscription: both return a 404 error message. The emails have been sent to… --- ## [Page visits never counting](https://forum.mautic.org/t/page-visits-never-counting/9311)
**Author:** [@Giel](https://forum.mautic.org/u/Giel)\ **Replies:** 2\ **Last updated:** [August 27, 2017, 8:23pm UTC](https://forum.mautic.org/t/page-visits-never-counting/9311 "2017-08-27T20:23:24Z")
Hi all! I’m evaluating Mautic to see if it fits our needs, and so far I’m pretty impressed. However, I can’t get any page hits to count at all. As said, I’m just evaluating so I have a local setup: I’m running a vir… --- ## [Error installing mautic!!!](https://forum.mautic.org/t/error-installing-mautic/9310)
**Author:** [@dante](https://forum.mautic.org/u/dante)\ **Replies:** 1\ **Last updated:** [August 27, 2017, 5:58pm UTC](https://forum.mautic.org/t/error-installing-mautic/9310 "2017-08-27T17:58:48Z")
I am at the installer page, step 1 and getting the following error when I click “Next Step” An error occurred while attempting to install the data: Duplicate definition of column ‘id’ on entity ‘MauticCoreBundleEnti… --- ## [Contact Form 7 Help](https://forum.mautic.org/t/contact-form-7-help/9309)
**Author:** [@Tobias2](https://forum.mautic.org/u/Tobias2)\ **Replies:** 2\ **Last updated:** [August 27, 2017, 11:29am UTC](https://forum.mautic.org/t/contact-form-7-help/9309 "2017-08-27T11:29:27Z")
I tried to use the Contact Form 7 Plugin + Mautic Plugin for Wordpress to connect it to Mautic. So far I receive the email and the name with CF7 in Mautic, but Mautic does not start the mail campaign. When I use t… --- ## [Email to admin on lead generation](https://forum.mautic.org/t/email-to-admin-on-lead-generation/3731)
**Author:** [@raman92](https://forum.mautic.org/u/raman92)\ **Replies:** 9\ **Last updated:** [August 26, 2017, 2:26pm UTC](https://forum.mautic.org/t/email-to-admin-on-lead-generation/3731 "2017-08-26T14:26:55Z")
Can I configure mautic to send email to admin whenever a lead generates? --- ## [Social login form on WordPress](https://forum.mautic.org/t/social-login-form-on-wordpress/9307)
**Author:** [@itvietnam](https://forum.mautic.org/u/itvietnam)\ **Replies:** 1\ **Last updated:** [August 26, 2017, 6:44am UTC](https://forum.mautic.org/t/social-login-form-on-wordpress/9307 "2017-08-26T06:44:20Z")
Hi, We use: Mautic 2.9.2 WordPress: 4.8.1 Mautic plugin for WordPress: 2.2.1 CORS: yes Valid domain: already input trusted domain Create a form on Mautic then link to WordPress we tested 3 ca… --- ## [Integration with HubSpot CRM](https://forum.mautic.org/t/integration-with-hubspot-crm/4657)
**Author:** [@Bishoy](https://forum.mautic.org/u/Bishoy)\ **Replies:** 13\ **Last updated:** [August 26, 2017, 1:44am UTC](https://forum.mautic.org/t/integration-with-hubspot-crm/4657 "2017-08-26T01:44:33Z")
We’ve integrated our new Mautic installation with our existing HubSpot CRM, and we already have contacts in HubSpot. However, despite checking the “pull” and “push” leads boxes, publishing the API link, and mapping the c… --- ## [Can someone subscribe more than once?](https://forum.mautic.org/t/can-someone-subscribe-more-than-once/9291)
**Author:** [@Arndt](https://forum.mautic.org/u/Arndt)\ **Replies:** 2\ **Last updated:** [August 25, 2017, 11:43am UTC](https://forum.mautic.org/t/can-someone-subscribe-more-than-once/9291 "2017-08-25T11:43:49Z")
Hi Folks, just one very basic question: I have a freebie that I deliver with a double-optin. Now I ask myself: What happens if someone is already in my customer-database and requests the same or another freebie with th… --- ## [Email send with campaign error](https://forum.mautic.org/t/email-send-with-campaign-error/9303)
**Author:** [@Tobias2](https://forum.mautic.org/u/Tobias2)\ **Replies:** 1\ **Last updated:** [August 25, 2017, 7:38am UTC](https://forum.mautic.org/t/email-send-with-campaign-error/9303 "2017-08-25T07:38:05Z")
I’ve installed mautic on domain a My website is on a different domain. Using wordpress with the mautic plugin. Now I created an email and a campaign using the honeypot method of the documentation. If someone sig… --- ## [Email campaign not tracking opens or events](https://forum.mautic.org/t/email-campaign-not-tracking-opens-or-events/9301)
**Author:** [@e\_morgan](https://forum.mautic.org/u/e_morgan)\ **Replies:** 1\ **Last updated:** [August 24, 2017, 6:55pm UTC](https://forum.mautic.org/t/email-campaign-not-tracking-opens-or-events/9301 "2017-08-24T18:55:05Z")
Hi, I just upgraded to 2.9.2 from 2.8.2 and I’m having trouble getting Mautic to provide the stats for my campaigns, downloads, and email open rates. When I create a segment and link it to a campaign, I expect it … --- ## [Cannot access Mautic folder](https://forum.mautic.org/t/cannot-access-mautic-folder/9288)
**Author:** [@erwindegrave](https://forum.mautic.org/u/erwindegrave)\ **Replies:** 2\ **Last updated:** [August 24, 2017, 4:50pm UTC](https://forum.mautic.org/t/cannot-access-mautic-folder/9288 "2017-08-24T16:50:39Z")
Hi everyone, I have uploaded the lastest version of mautic to a subdomain but I cannot access subdomain except when I delete the index.php file. When trying to access to install mautic (when index.php file is pres… --- ## [elete Contacts / Segments / Campaign etc. error 403](https://forum.mautic.org/t/elete-contacts-segments-campaign-etc-error-403/9296)
**Author:** [@wucherpfennig](https://forum.mautic.org/u/wucherpfennig)\ **Replies:** 1\ **Last updated:** [August 24, 2017, 9:47am UTC](https://forum.mautic.org/t/elete-contacts-segments-campaign-etc-error-403/9296 "2017-08-24T09:47:29Z")
I cannot delete any resources like contacts / segements / campaigns… I always get a server response 403 - forbidden. it worked till v.2.9.1… since those are ajax request to route /s/resource/delete I cannot think of… --- ## [3 vulnerabilities in Joomla - Error message from my Cpanel](https://forum.mautic.org/t/3-vulnerabilities-in-joomla-error-message-from-my-cpanel/9294)
**Author:** [@JBBT](https://forum.mautic.org/u/JBBT)\ **Replies:** 1\ **Last updated:** [August 24, 2017, 8:20am UTC](https://forum.mautic.org/t/3-vulnerabilities-in-joomla-error-message-from-my-cpanel/9294 "2017-08-24T08:20:28Z")
Hi everybody. Dont know much about Joomla - I in general use Wordpress, but today i recieved this message about subject. The warning reffered to …/mautic/vendor/joomla/filter/src/inputFilter.php And when I… --- ## [add new custom field into lead table](https://forum.mautic.org/t/add-new-custom-field-into-lead-table/9293)
**Author:** [@vishal](https://forum.mautic.org/u/vishal)\ **Replies:** 1\ **Last updated:** [August 24, 2017, 7:43am UTC](https://forum.mautic.org/t/add-new-custom-field-into-lead-table/9293 "2017-08-24T07:43:03Z")
Hi, I want to add a new custom field (“age”) into leads table from my app bundle(plugin) programmatically. how can I add a new field into database leads table programmatically? --- ## [I cannot integrate with vtiger](https://forum.mautic.org/t/i-cannot-integrate-with-vtiger/9211)
**Author:** [@jd26](https://forum.mautic.org/u/jd26)\ **Replies:** 3\ **Last updated:** [August 24, 2017, 2:35am UTC](https://forum.mautic.org/t/i-cannot-integrate-with-vtiger/9211 "2017-08-24T02:35:48Z")
Hello! I cannot integrate mautic with vtiger, when the login details, displays the image above It says, error 500 and in the url displays http://canalesweb.com/pruebamar/plugins/integrations/authcallback/Vtiger … --- ## [Thrive Form to Mautic](https://forum.mautic.org/t/thrive-form-to-mautic/8800)
**Author:** [@joelbsd](https://forum.mautic.org/u/joelbsd)\ **Replies:** 2\ **Last updated:** [August 23, 2017, 1:45pm UTC](https://forum.mautic.org/t/thrive-form-to-mautic/8800 "2017-08-23T13:45:54Z")
I’m not sure if I’m jumping the gun but… I set the API connection using Oauth2 (token refresh 800 days). It all worked flawlessly. The form populated a segment I created (I’m using Mautic Cloud Free). However, … --- ## [Pulling a git PR into my local repository](https://forum.mautic.org/t/pulling-a-git-pr-into-my-local-repository/9262)
**Author:** [@andrass](https://forum.mautic.org/u/andrass)\ **Replies:** 4\ **Last updated:** [August 23, 2017, 9:10am UTC](https://forum.mautic.org/t/pulling-a-git-pr-into-my-local-repository/9262 "2017-08-23T09:10:25Z")
Quote: Testing a PR is a great way to move Mautic forward and personally improve its quality and stability. - that is what is written on the Mautic github - not so easy for me. I have forked Mautic on github, then c… --- ## [Umlauts (äöü) breaks token](https://forum.mautic.org/t/umlauts-aou-breaks-token/9280)
**Author:** [@mautonautic](https://forum.mautic.org/u/mautonautic)\ **Replies:** 1\ **Last updated:** [August 23, 2017, 9:02am UTC](https://forum.mautic.org/t/umlauts-aou-breaks-token/9280 "2017-08-23T09:02:46Z")
Hi, my first post:) I send an email with {contactfield=lastname} If theres a name like “Grünwald”, the email is send only with “Gr”, so the word stops before the umlaut. But in the contact fields all Umlauts … [Previous page](https://forum.mautic.org/c/support/8.md?page=210) [Next page](https://forum.mautic.org/c/support/8.md?page=212)