# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=218 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 219 --- ## [Integration of Form into WordPress via HTML didn't work right](https://forum.mautic.org/t/integration-of-form-into-wordpress-via-html-didnt-work-right/1502)
**Author:** [@kevincarney](https://forum.mautic.org/u/kevincarney)\ **Replies:** 22\ **Last updated:** [July 13, 2017, 8:00pm UTC](https://forum.mautic.org/t/integration-of-form-into-wordpress-via-html-didnt-work-right/1502 "2017-07-13T20:00:16Z")
I first want to say that while I’m much more technical than the average computer user, there are some Mautic concepts I don’t have down yet and I use words and phrases to express things that are not the “proper” nomencla… --- ## [How do I create a list and add Contacts to the list created](https://forum.mautic.org/t/how-do-i-create-a-list-and-add-contacts-to-the-list-created/4575)
**Author:** [@gowen](https://forum.mautic.org/u/gowen)\ **Replies:** 6\ **Last updated:** [July 13, 2017, 2:13pm UTC](https://forum.mautic.org/t/how-do-i-create-a-list-and-add-contacts-to-the-list-created/4575 "2017-07-13T14:13:15Z")
How do I create a list in Mautic, How do I upload contacts into the list I created Is Segment Mautic Version of a “list” Thanks --- ## [Segment filtering does not work](https://forum.mautic.org/t/segment-filtering-does-not-work/4739)
**Author:** [@pathrider](https://forum.mautic.org/u/pathrider)\ **Replies:** 3\ **Last updated:** [July 13, 2017, 2:11pm UTC](https://forum.mautic.org/t/segment-filtering-does-not-work/4739 "2017-07-13T14:11:08Z")
I have set up a segment that filters on two fields. One field is “Company” where Company equals a specific company and the other field is a custom field “Campaign” where Campaign equals “Outsourcing”. No contacts get s… --- ## [cron job - frequency](https://forum.mautic.org/t/cron-job-frequency/8941)
**Author:** [@Tomasz](https://forum.mautic.org/u/Tomasz)\ **Replies:** 1\ **Last updated:** [July 13, 2017, 10:07am UTC](https://forum.mautic.org/t/cron-job-frequency/8941 "2017-07-13T10:07:46Z")
hello, next question from here. So, I created segment - for people who were on two different pages. And i want to create the campaign where dinamic content is going to be show to those people - automatically when they … --- ## [Absolute url generation is not consistent](https://forum.mautic.org/t/absolute-url-generation-is-not-consistent/8923)
**Author:** [@vijayhrdm](https://forum.mautic.org/u/vijayhrdm)\ **Replies:** 3\ **Last updated:** [July 12, 2017, 8:02pm UTC](https://forum.mautic.org/t/absolute-url-generation-is-not-consistent/8923 "2017-07-12T20:02:47Z")
I am using Mautic 2.8.2 and facing a strange issue. I have installed mautic in a sub-folder (www.mydomain.com/m) and everything works fine except this issue. The issue is that if I define ‘Site URL’ configuration as www.… --- ## [Redirect using dynamic content](https://forum.mautic.org/t/redirect-using-dynamic-content/8333)
**Author:** [@frankie83](https://forum.mautic.org/u/frankie83)\ **Replies:** 2\ **Last updated:** [July 12, 2017, 1:27pm UTC](https://forum.mautic.org/t/redirect-using-dynamic-content/8333 "2017-07-12T13:27:14Z")
Dynamic content is a really powerful tool but sometimes it would be great to send a particular contact to a new landing page. Is this something that is possible in dynamic content? I’ve tried a meta redirect and ja… --- ## [Problem With Install - PHP.ini](https://forum.mautic.org/t/problem-with-install-php-ini/8939)
**Author:** [@Vinchenz](https://forum.mautic.org/u/Vinchenz)\ **Replies:** 1\ **Last updated:** [July 12, 2017, 1:04pm UTC](https://forum.mautic.org/t/problem-with-install-php-ini/8939 "2017-07-12T13:04:31Z")
I’m having a Problem with SET Up of Mautic on my Hostgator Shared Server. I tried to install Mautic and got the following error message “Mautic Installation - Environment Check Major Problems that need to be fixed… --- ## [1 moutic for 3 websites](https://forum.mautic.org/t/1-moutic-for-3-websites/8937)
**Author:** [@Tomasz](https://forum.mautic.org/u/Tomasz)\ **Replies:** 2\ **Last updated:** [July 12, 2017, 1:02pm UTC](https://forum.mautic.org/t/1-moutic-for-3-websites/8937 "2017-07-12T13:02:27Z")
hello, we have installed one moutic for 3 different websites. And the question is - how to organize visitors segmentation. I wanna do campaign. But only to visitors on site A. But how to make segment only for those v… --- ## [Unsubscribe not working in self hosted](https://forum.mautic.org/t/unsubscribe-not-working-in-self-hosted/1948)
**Author:** [@ziiix](https://forum.mautic.org/u/ziiix)\ **Replies:** 4\ **Last updated:** [July 11, 2017, 11:24am UTC](https://forum.mautic.org/t/unsubscribe-not-working-in-self-hosted/1948 "2017-07-11T11:24:50Z")
Hi, I’ve installed Mautic in my private server, but the unsubscribe link in emails not working, i’ve tested html email by adding {unsubscribe\_url} and the builder by draging it to the footer of the tempate both not … --- ## [documentation needs an update](https://forum.mautic.org/t/documentation-needs-an-update/8925)
**Author:** [@alanski](https://forum.mautic.org/u/alanski)\ **Replies:** 2\ **Last updated:** [July 10, 2017, 2:14pm UTC](https://forum.mautic.org/t/documentation-needs-an-update/8925 "2017-07-10T14:14:09Z")
it appears sendmail and mandrill have changed significantly as mailing options. Postmark shouldnt really be on the options as they clearly state marketing is not allowed - only transactional email. Be interested to know… --- ## [\[mautic 2.3\] Contacts import via CSV and custom fields](https://forum.mautic.org/t/mautic-2-3-contacts-import-via-csv-and-custom-fields/6968)
**Author:** [@espresso](https://forum.mautic.org/u/espresso)\ **Replies:** 5\ **Last updated:** [July 10, 2017, 1:18pm UTC](https://forum.mautic.org/t/mautic-2-3-contacts-import-via-csv-and-custom-fields/6968 "2017-07-10T13:18:51Z")
Contacts import via CSV. I am trying to import a CSV containing only the below fields at this stage: firstname lastname email city statea zipcode system (custom field - type Select - Multiple) Orde… --- ## [Email-in-segment-not-sending](https://forum.mautic.org/t/email-in-segment-not-sending/8930)
**Author:** [@abhi002cs](https://forum.mautic.org/u/abhi002cs)\ **Replies:** 1\ **Last updated:** [July 10, 2017, 12:50pm UTC](https://forum.mautic.org/t/email-in-segment-not-sending/8930 "2017-07-10T12:50:54Z")
Hi, I have used MAUTIC and facing these problems: 1.I created a segment, I used it for sending emails for the first time, the emails are sent, but time has been delayed, While i choose immediate option. 2. If i us… --- ## [No Location, Points in FB/Twitter-Contact](https://forum.mautic.org/t/no-location-points-in-fb-twitter-contact/8927)
**Author:** [@KonstantinCodes](https://forum.mautic.org/u/KonstantinCodes)\ **Replies:** 1\ **Last updated:** [July 10, 2017, 12:17pm UTC](https://forum.mautic.org/t/no-location-points-in-fb-twitter-contact/8927 "2017-07-10T12:17:51Z")
Hey, so this should be an easy question: I only get Location and Points in the Facebook-Contact, if the User clicks the Submit-Button after using the FB-Button to sign in. If he doesnt click it, the Contact will be creat… --- ## [Scheduled Broadcasts didn't send](https://forum.mautic.org/t/scheduled-broadcasts-didnt-send/7065)
**Author:** [@deddy](https://forum.mautic.org/u/deddy)\ **Replies:** 21\ **Last updated:** [July 10, 2017, 11:44am UTC](https://forum.mautic.org/t/scheduled-broadcasts-didnt-send/7065 "2017-07-10T11:44:12Z")
I just followed this instruction and added Scheduled Broadcasts cronjob https://mautic.org/docs/en/setup/cron\_jobs.html#send-scheduled-broadcasts-e-g-segment-emails the email is published and has a published date. Bu… --- ## [Problem with modify\`s segments](https://forum.mautic.org/t/problem-with-modify-s-segments/8924)
**Author:** [@Ann](https://forum.mautic.org/u/Ann)\ **Replies:** 1\ **Last updated:** [July 10, 2017, 8:44am UTC](https://forum.mautic.org/t/problem-with-modify-s-segments/8924 "2017-07-10T08:44:23Z")
Hey! I have a problem with segments. So, in my email I insert some link. When I build my campaign I choose that if a man go to this link, Mautic must modifys his segment.\
When I recieved an email and go to the … --- ## [Cookie Domain](https://forum.mautic.org/t/cookie-domain/3754)
**Author:** [@francescjr](https://forum.mautic.org/u/francescjr)\ **Replies:** 5\ **Last updated:** [July 9, 2017, 9:02am UTC](https://forum.mautic.org/t/cookie-domain/3754 "2017-07-09T09:02:57Z")
Any idea on what is the “Cookie Domain” for (under s/config/edit) ? I’m trying to make my website (mautic.dev) read the cookie from Mautic (installed in mautic-mautic.dev), but since those sites are in different dom… --- ## [How to use Mautic with 3. Party CRM / Filemaker Pro](https://forum.mautic.org/t/how-to-use-mautic-with-3-party-crm-filemaker-pro/8917)
**Author:** [@NP888](https://forum.mautic.org/u/NP888)\ **Replies:** 1\ **Last updated:** [July 8, 2017, 10:59am UTC](https://forum.mautic.org/t/how-to-use-mautic-with-3-party-crm-filemaker-pro/8917 "2017-07-08T10:59:06Z")
Hello, We need to use Filemaker Pro as a CRM system. Is there any way how we can integrate Filemaker with Mautic and can we sync all datas with Filemaker or at only export them into the CRM? I hope someone already s… --- ## [Trouble with blank email](https://forum.mautic.org/t/trouble-with-blank-email/8914)
**Author:** [@gbvaz](https://forum.mautic.org/u/gbvaz)\ **Replies:** 1\ **Last updated:** [July 7, 2017, 6:17pm UTC](https://forum.mautic.org/t/trouble-with-blank-email/8914 "2017-07-07T18:17:53Z")
Since I’ve update my mautic installation on a vps, to version 2.8.2, I’m having some trouble when creating new emails from the Channels menu. Even when choosing a template or segment email, whatever the demo or blank e… --- ## [Amazon S3 integration](https://forum.mautic.org/t/amazon-s3-integration/8720)
**Author:** [@radu.zlatianu](https://forum.mautic.org/u/radu.zlatianu)\ **Replies:** 2\ **Last updated:** [July 7, 2017, 1:59pm UTC](https://forum.mautic.org/t/amazon-s3-integration/8720 "2017-07-07T13:59:41Z")
Hello! How can I setup the Amazon S3 integration using the built-in plugin? Does a tutorial exist somewhere? --- ## [Email link redirecting to mautic hosted URL](https://forum.mautic.org/t/email-link-redirecting-to-mautic-hosted-url/8882)
**Author:** [@Dharmesh\_Singh](https://forum.mautic.org/u/Dharmesh_Singh)\ **Replies:** 2\ **Last updated:** [July 6, 2017, 6:10pm UTC](https://forum.mautic.org/t/email-link-redirecting-to-mautic-hosted-url/8882 "2017-07-06T18:10:50Z")
Hi, I am sending mail by using queue mode. My email contains a link and when I send as example it works fine but via campaign it redirect to url started with the URL specified as “Site Url” on configuration or sta… --- ## [The site is currently offline](https://forum.mautic.org/t/the-site-is-currently-offline/8908)
**Author:** [@bhp](https://forum.mautic.org/u/bhp)\ **Replies:** 1\ **Last updated:** [July 6, 2017, 5:05pm UTC](https://forum.mautic.org/t/the-site-is-currently-offline/8908 "2017-07-06T17:05:35Z")
I can not access the mautic, the following error appears: The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. Error Log: \[2017-07-06 0… --- ## [Can't add new contact](https://forum.mautic.org/t/cant-add-new-contact/8906)
**Author:** [@armitage318](https://forum.mautic.org/u/armitage318)\ **Replies:** 1\ **Last updated:** [July 6, 2017, 3:56pm UTC](https://forum.mautic.org/t/cant-add-new-contact/8906 "2017-07-06T15:56:40Z")
I am using Mautic 2.8.2 I can’t manually add new contact. I get no errors in backend, neither on system log. I also check Apache’s , but it seems my request goes fine: xxx.yyy.xxx.yyy - - \[06/Jul/2017:18:54:44… --- ## [Timed Email Sent Multiple Times](https://forum.mautic.org/t/timed-email-sent-multiple-times/8855)
**Author:** [@petertl](https://forum.mautic.org/u/petertl)\ **Replies:** 13\ **Last updated:** [July 6, 2017, 1:17pm UTC](https://forum.mautic.org/t/timed-email-sent-multiple-times/8855 "2017-07-06T13:17:10Z")
Hi, I am having a simple campaign: Send an email on a fixed date Send another email on another fixed date (one week later) Here is the configuration of the campaign: Campaign is based on a campaign wit… --- ## [Error adding "select" field in a form](https://forum.mautic.org/t/error-adding-select-field-in-a-form/8274)
**Author:** [@jordiplanassauter1](https://forum.mautic.org/u/jordiplanassauter1)\ **Replies:** 2\ **Last updated:** [July 6, 2017, 7:21am UTC](https://forum.mautic.org/t/error-adding-select-field-in-a-form/8274 "2017-07-06T07:21:41Z")
Hi, I just a beginner in Mautic, only a marketing user, not a developer. Once I tried to build a “select” type custom field in a Form I have the follwing error: \[2017-04-21 17:21:54\] mautic.NOTICE: PHP Notice - Un… --- ## [Plugin Integration to mautic](https://forum.mautic.org/t/plugin-integration-to-mautic/8901)
**Author:** [@Bharath](https://forum.mautic.org/u/Bharath)\ **Replies:** 1\ **Last updated:** [July 6, 2017, 6:06am UTC](https://forum.mautic.org/t/plugin-integration-to-mautic/8901 "2017-07-06T06:06:03Z")
Hi guys, I am using mautic v2.6.1 , i have installed facebook and LinkedIn plugins but can anyone help me out to integrate it. --- ## [Campaigns are not triggering v2.6.1](https://forum.mautic.org/t/campaigns-are-not-triggering-v2-6-1/8873)
**Author:** [@Bharath](https://forum.mautic.org/u/Bharath)\ **Replies:** 7\ **Last updated:** [July 6, 2017, 5:58am UTC](https://forum.mautic.org/t/campaigns-are-not-triggering-v2-6-1/8873 "2017-07-06T05:58:16Z")
Hi Guys, I am running 2.6.1 and the campaign won’t trigger. Created a test contact Added to test segment Created email Sent out test email successfully Created a test campaign Made sure I selected th… --- ## [Converting from subfolder to sub-domain](https://forum.mautic.org/t/converting-from-subfolder-to-sub-domain/8883)
**Author:** [@malcolm](https://forum.mautic.org/u/malcolm)\ **Replies:** 3\ **Last updated:** [July 5, 2017, 10:07pm UTC](https://forum.mautic.org/t/converting-from-subfolder-to-sub-domain/8883 "2017-07-05T22:07:29Z")
I’ve experienced several problems which always seem to get related back to the fact that I’m using mautic in a subfolder, ie. https://www.mydomain.com/ma so I decided to convert over to using a sub-domain, ie. … --- ## [Need a Mautic Expert](https://forum.mautic.org/t/need-a-mautic-expert/8892)
**Author:** [@leviellard](https://forum.mautic.org/u/leviellard)\ **Replies:** 2\ **Last updated:** [July 5, 2017, 9:44pm UTC](https://forum.mautic.org/t/need-a-mautic-expert/8892 "2017-07-05T21:44:54Z")
We need a Mautic Pro who can setup Mautic and use Gravity forms for our two sites. We’re a startup and there’s no staff for us to do this work. We’ll specify the fields for each site (most will be the same for each site)… --- ## [How to backup?](https://forum.mautic.org/t/how-to-backup/2427)
**Author:** [@Sokoban](https://forum.mautic.org/u/Sokoban)\ **Replies:** 21\ **Last updated:** [July 5, 2017, 6:35pm UTC](https://forum.mautic.org/t/how-to-backup/2427 "2017-07-05T18:35:56Z")
Hi, How could I execute a whole backup step-by-step? --- ## [Email with custom field](https://forum.mautic.org/t/email-with-custom-field/8888)
**Author:** [@lufizi](https://forum.mautic.org/u/lufizi)\ **Replies:** 2\ **Last updated:** [July 5, 2017, 12:49pm UTC](https://forum.mautic.org/t/email-with-custom-field/8888 "2017-07-05T12:49:42Z")
I started a campaign where the user receive his result in his email. The result field is a custom field and I need to put this inside the email. I built the email with the HTML editor. I tried using {result} but nothin… [Previous page](https://forum.mautic.org/c/support/8.md?page=217) [Next page](https://forum.mautic.org/c/support/8.md?page=219)