# Product Support **URL:** https://forum.mautic.org/c/support/8.md?page=219 [Latest](https://forum.mautic.org/latest.md) · [Categories](https://forum.mautic.org/categories.md) · [Tags](https://forum.mautic.org/tags.md) **Page:** 220 --- ## [Form: Please Wait](https://forum.mautic.org/t/form-please-wait/8886)
**Author:** [@jesus.montejo](https://forum.mautic.org/u/jesus.montejo)\ **Replies:** 1\ **Last updated:** [July 5, 2017, 10:21am UTC](https://forum.mautic.org/t/form-please-wait/8886 "2017-07-05T10:21:13Z")
Hi I’ve been using Mautic for my marketing campaigns, I’ve always created my form from 0 and then created my landing page. But the last times we have created it when we send it to the form we have “Please wait”… --- ## [Need help with "Send form results" form action](https://forum.mautic.org/t/need-help-with-send-form-results-form-action/8857)
**Author:** [@Prabhanjan](https://forum.mautic.org/u/Prabhanjan)\ **Replies:** 5\ **Last updated:** [July 5, 2017, 10:04am UTC](https://forum.mautic.org/t/need-help-with-send-form-results-form-action/8857 "2017-07-05T10:04:12Z")
I have setup a “Send form results” form action and its working as expected but the only problem is that the email which goes out has the contact’s email in reply-to . So any reply to that email also goes to the contact. … --- ## [Index.php/s/? can we remove this ??](https://forum.mautic.org/t/index-php-s-can-we-remove-this/8880)
**Author:** [@Bharath](https://forum.mautic.org/u/Bharath)\ **Replies:** 1\ **Last updated:** [July 4, 2017, 4:27pm UTC](https://forum.mautic.org/t/index-php-s-can-we-remove-this/8880 "2017-07-04T16:27:10Z")
Hi guys, http://mautic.com/index.php/s/dashboard -\> this is my dashboard URL is there any way to remove index.php/s and make it just mautic.com/dashboard Any idea on this?? --- ## [Is Mautic compatible Macbook OS?](https://forum.mautic.org/t/is-mautic-compatible-macbook-os/8876)
**Author:** [@RealTruthAboutEd](https://forum.mautic.org/u/RealTruthAboutEd)\ **Replies:** 3\ **Last updated:** [July 4, 2017, 2:44pm UTC](https://forum.mautic.org/t/is-mautic-compatible-macbook-os/8876 "2017-07-04T14:44:37Z")
I use a Macbook Air and I have downloaded the Mautic software/application. However, I would like to know in advance the following things: Can I use Mautic with my Macbook? or is there an operating system limita… --- ## [Tracking pixel image approval](https://forum.mautic.org/t/tracking-pixel-image-approval/8865)
**Author:** [@carlojbruno](https://forum.mautic.org/u/carlojbruno)\ **Replies:** 2\ **Last updated:** [July 4, 2017, 12:18pm UTC](https://forum.mautic.org/t/tracking-pixel-image-approval/8865 "2017-07-04T12:18:01Z")
Hello, I’m testing some campaigns based on email reading event, but unfortunately if the user do read the email without approving remote content, the tracking pixel is not loaded and my stats are not updated, but worse… --- ## [integration of Juvlon email API](https://forum.mautic.org/t/integration-of-juvlon-email-api/8870)
**Author:** [@johnu101](https://forum.mautic.org/u/johnu101)\ **Replies:** 2\ **Last updated:** [July 4, 2017, 12:13pm UTC](https://forum.mautic.org/t/integration-of-juvlon-email-api/8870 "2017-07-04T12:13:36Z")
How to integrate Juvlon email API on mautic please help --- ## [Forcing SSL](https://forum.mautic.org/t/forcing-ssl/8867)
**Author:** [@pmisner](https://forum.mautic.org/u/pmisner)\ **Replies:** 2\ **Last updated:** [July 4, 2017, 12:03pm UTC](https://forum.mautic.org/t/forcing-ssl/8867 "2017-07-04T12:03:40Z")
Hi, I’m new to Mautic, and was wondering how one forces SSL to the Mautic directory? I altered .htaccess in my root directory, do I do the same thing in Mautic? --- ## [How To Export Custom Reports](https://forum.mautic.org/t/how-to-export-custom-reports/8871)
**Author:** [@getclients](https://forum.mautic.org/u/getclients)\ **Replies:** 1\ **Last updated:** [July 4, 2017, 6:30am UTC](https://forum.mautic.org/t/how-to-export-custom-reports/8871 "2017-07-04T06:30:33Z")
Hi How do i export my “subscribed” users only ? When i export my email list it exports all … subscribed and unsubscribed how to i only export my subscribed users? Thanks in advance David --- ## [Mautic issues to validate form](https://forum.mautic.org/t/mautic-issues-to-validate-form/4105)
**Author:** [@danielshad](https://forum.mautic.org/u/danielshad)\ **Replies:** 4\ **Last updated:** [July 4, 2017, 4:49am UTC](https://forum.mautic.org/t/mautic-issues-to-validate-form/4105 "2017-07-04T04:49:59Z")
Hello people good night I had some issues with form validations on Mautic. I use WordPress and Mautic here. When someone signs a form with all fields blank, I get this error with URL parameters: Code: http://\[my\_… --- ## [Two Factor Authentication (2FA)](https://forum.mautic.org/t/two-factor-authentication-2fa/8868)
**Author:** [@pmisner](https://forum.mautic.org/u/pmisner)\ **Replies:** 1\ **Last updated:** [July 4, 2017, 12:12am UTC](https://forum.mautic.org/t/two-factor-authentication-2fa/8868 "2017-07-04T00:12:57Z")
Is there a way to enable two factor authentication for admins in Mautic? Thanks in advance. --- ## [Adding additional groups to custom fields](https://forum.mautic.org/t/adding-additional-groups-to-custom-fields/3035)
**Author:** [@rodfernand](https://forum.mautic.org/u/rodfernand)\ **Replies:** 9\ **Last updated:** [July 3, 2017, 11:40pm UTC](https://forum.mautic.org/t/adding-additional-groups-to-custom-fields/3035 "2017-07-03T23:40:29Z")
Hey folks, I’m glad to be part of this forum. My question: I want to add additional groups to the custom fields. Currently, you can only select from “Core, Social, Personal, Professional”. Any way we can add mo… --- ## [Thanks for your help](https://forum.mautic.org/t/thanks-for-your-help/7212)
**Author:** [@yakov116](https://forum.mautic.org/u/yakov116)\ **Replies:** 6\ **Last updated:** [July 3, 2017, 5:17pm UTC](https://forum.mautic.org/t/thanks-for-your-help/7212 "2017-07-03T17:17:42Z")
How do i upload? --- ## [Developing Instances of Mautic on subdomains using API](https://forum.mautic.org/t/developing-instances-of-mautic-on-subdomains-using-api/8377)
**Author:** [@creativelogix](https://forum.mautic.org/u/creativelogix)\ **Replies:** 2\ **Last updated:** [July 3, 2017, 4:52pm UTC](https://forum.mautic.org/t/developing-instances-of-mautic-on-subdomains-using-api/8377 "2017-07-03T16:52:00Z")
Hi everyone I am going to develop a system where users will signup for my service and they will get a separate sub-domain like this user1.mydomain.com, user2.mydomain.com. My question is that is it possible to crea… --- ## [My campaigns are failing after mautic 2.8.2 upgrad](https://forum.mautic.org/t/my-campaigns-are-failing-after-mautic-2-8-2-upgrad/8823)
**Author:** [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\ **Replies:** 3\ **Last updated:** [July 3, 2017, 4:20pm UTC](https://forum.mautic.org/t/my-campaigns-are-failing-after-mautic-2-8-2-upgrad/8823 "2017-07-03T16:20:38Z")
Im getting these messages after i upgraded to Mautic 2.8.2 from 2.8.1. https://screenpresso.com/=GTkSf How can i debug what went wrong? Thanks! --- ## [I am not show contact list](https://forum.mautic.org/t/i-am-not-show-contact-list/8854)
**Author:** [@izofis](https://forum.mautic.org/u/izofis)\ **Replies:** 2\ **Last updated:** [July 3, 2017, 9:38am UTC](https://forum.mautic.org/t/i-am-not-show-contact-list/8854 "2017-07-03T09:38:02Z")
Hello i am use mautic. I have problem: i am not show contact list. I cleared cach folder. Mautic version 2.8.2 --- ## [How to insert contact's select field label](https://forum.mautic.org/t/how-to-insert-contacts-select-field-label/8830)
**Author:** [@FabiTe](https://forum.mautic.org/u/FabiTe)\ **Replies:** 2\ **Last updated:** [July 1, 2017, 3:02pm UTC](https://forum.mautic.org/t/how-to-insert-contacts-select-field-label/8830 "2017-07-01T15:02:31Z")
Hi, I’d like to insert not the value (2) of a contact’s select field but the label (1). How? https://ibb.co/mHG4iQ --- ## [Why must we wait for the emails to queue like this?](https://forum.mautic.org/t/why-must-we-wait-for-the-emails-to-queue-like-this/8825)
**Author:** [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\ **Replies:** 2\ **Last updated:** [June 30, 2017, 7:22pm UTC](https://forum.mautic.org/t/why-must-we-wait-for-the-emails-to-queue-like-this/8825 "2017-06-30T19:22:35Z")
Why must we wait for the emails to queue like this? https://screenpresso.com/=YNHYc ive used some other systems where when sending to a queue, its immediate and a cron runs it at the back. Maybe im using it wrongl… --- ## [BIG BUG: Campaign emails picking up wrong data for autofill](https://forum.mautic.org/t/big-bug-campaign-emails-picking-up-wrong-data-for-autofill/8760)
**Author:** [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\ **Replies:** 5\ **Last updated:** [June 30, 2017, 1:04pm UTC](https://forum.mautic.org/t/big-bug-campaign-emails-picking-up-wrong-data-for-autofill/8760 "2017-06-30T13:04:39Z")
I have a custom field listing\_url I have an auto campaign marketing email using {listing\_url} And for example i have a user ID 1001 with listing\_url: www.domain.com/url1001 1002 with listing\_url: www.do… --- ## [Emails Can't Reply To My Setup Domain Server Name](https://forum.mautic.org/t/emails-cant-reply-to-my-setup-domain-server-name/8850)
**Author:** [@Sayantan](https://forum.mautic.org/u/Sayantan)\ **Replies:** 3\ **Last updated:** [June 30, 2017, 11:47am UTC](https://forum.mautic.org/t/emails-cant-reply-to-my-setup-domain-server-name/8850 "2017-06-30T11:47:42Z")
Hi everyone, desperate to get some help. I set up Mautic with Amazon SES hosted. When I received any mail from any user, it’s coming “from” label my mentioned domain server, which I setup at the beginning of the t… --- ## [2.8.2 RuntimeExeption mcrypt extension not enabled - but it is](https://forum.mautic.org/t/2-8-2-runtimeexeption-mcrypt-extension-not-enabled-but-it-is/8847)
**Author:** [@Kuko](https://forum.mautic.org/u/Kuko)\ **Replies:** 3\ **Last updated:** [June 30, 2017, 7:14am UTC](https://forum.mautic.org/t/2-8-2-runtimeexeption-mcrypt-extension-not-enabled-but-it-is/8847 "2017-06-30T07:14:02Z")
Hello, I installed mautic 2.8.2 and these cronjobs \*/5 \* \* \* \* php /var/www/html/app/console mautic:segments:update --env=prod \*/5 \* \* \* \* php /var/www/html/app/console mautic:campaigns:rebuild --env=prod … --- ## [Mautic customer development](https://forum.mautic.org/t/mautic-customer-development/8846)
**Author:** [@mauticdevelopers](https://forum.mautic.org/u/mauticdevelopers)\ **Replies:** 1\ **Last updated:** [June 29, 2017, 9:58pm UTC](https://forum.mautic.org/t/mautic-customer-development/8846 "2017-06-29T21:58:12Z")
Hi Olaf, We’re bootstraping new service called http://MauticDevelopers.com. It is team of experienced PHP developer with focus on Mautic development. I have read your post about your frustration with Mautic and I h… --- ## [Cron Jobs 500 Internal Error Server](https://forum.mautic.org/t/cron-jobs-500-internal-error-server/8705)
**Author:** [@thiagonb100](https://forum.mautic.org/u/thiagonb100)\ **Replies:** 4\ **Last updated:** [June 29, 2017, 6:56pm UTC](https://forum.mautic.org/t/cron-jobs-500-internal-error-server/8705 "2017-06-29T18:56:47Z")
Hi, I’m having problems with the cron jobs configurations and can’t find solutions anywhere. If someone could help, please! This are my cron jobs: But my campaigns are not working. I receive these em… --- ## [Exception adding category](https://forum.mautic.org/t/exception-adding-category/8838)
**Author:** [@alexander](https://forum.mautic.org/u/alexander)\ **Replies:** 2\ **Last updated:** [June 29, 2017, 3:40am UTC](https://forum.mautic.org/t/exception-adding-category/8838 "2017-06-29T03:40:34Z")
Hey guys, Something isn’t happy… When i try add a new category on the RHS cogs button… Literally go to: /Mautic/s/categories Press “+ new” bla. code dump. What’s the fix here? Much thanks. Alex On ur… --- ## [Mautic Development](https://forum.mautic.org/t/mautic-development/8832)
**Author:** [@mauticdevelopers](https://forum.mautic.org/u/mauticdevelopers)\ **Replies:** 1\ **Last updated:** [June 28, 2017, 6:31pm UTC](https://forum.mautic.org/t/mautic-development/8832 "2017-06-28T18:31:11Z")
Hi We’re bootstraping new service called http://MauticDevelopers.com. It is team of experienced PHP developer with focus on Mautic development. o if you need some help feel free to write us at hello@mauticdeveloper… --- ## [Problem adding contacts to segment](https://forum.mautic.org/t/problem-adding-contacts-to-segment/8810)
**Author:** [@Salvador\_Vilalta](https://forum.mautic.org/u/Salvador_Vilalta)\ **Replies:** 5\ **Last updated:** [June 27, 2017, 2:11pm UTC](https://forum.mautic.org/t/problem-adding-contacts-to-segment/8810 "2017-06-27T14:11:17Z")
Hi We’re experiencing an issue regarding contacts added to a segment. Cronjob is correctly configured and working (adding contacts to the segment) but when we open the segment no contacts are displayed (empty) but w… --- ## [Form field value shows \[Object object\]](https://forum.mautic.org/t/form-field-value-shows-object-object/8822)
**Author:** [@Doahh](https://forum.mautic.org/u/Doahh)\ **Replies:** 1\ **Last updated:** [June 27, 2017, 1:26pm UTC](https://forum.mautic.org/t/form-field-value-shows-object-object/8822 "2017-06-27T13:26:32Z")
I am a first time Mautic user. A new Contact based on a web form is not being added to the correct segment. I am using the campaign builder with a condition based upon a Form Field Value. I select a custom form field but… --- ## [Cannot View Contacts - Error 500 (Console)](https://forum.mautic.org/t/cannot-view-contacts-error-500-console/8796)
**Author:** [@aaronlroberts](https://forum.mautic.org/u/aaronlroberts)\ **Replies:** 4\ **Last updated:** [June 27, 2017, 12:48pm UTC](https://forum.mautic.org/t/cannot-view-contacts-error-500-console/8796 "2017-06-27T12:48:53Z")
All of a sudden, cannot view any contacts. Cannot verify when this started and have followed various advice (e.g. disabling custom fields) to try and resolve this, but cannot view any contacts at all. Console report… --- ## [Send mail to another email](https://forum.mautic.org/t/send-mail-to-another-email/8817)
**Author:** [@jesus.montejo](https://forum.mautic.org/u/jesus.montejo)\ **Replies:** 2\ **Last updated:** [June 27, 2017, 11:54am UTC](https://forum.mautic.org/t/send-mail-to-another-email/8817 "2017-06-27T11:54:45Z")
Hi I have raised a doubt in one of the new campaigns that I am riding in Mautic and is the following. I have a form that the contact filled in with some data to request an appointment in said form establishes a… --- ## [Campaign builder \> Campigns Form list is empty.](https://forum.mautic.org/t/campaign-builder-campigns-form-list-is-empty/8820)
**Author:** [@Doahh](https://forum.mautic.org/u/Doahh)\ **Replies:** 1\ **Last updated:** [June 27, 2017, 10:31am UTC](https://forum.mautic.org/t/campaign-builder-campigns-form-list-is-empty/8820 "2017-06-27T10:31:09Z")
Hello, I’m a first time user of Mautic and I have been trying to follow this guide on creating a double opt-in email campaign. I have created a form (as well as the other steps given in the guide) under Components \> … --- ## [Unit Test Errors](https://forum.mautic.org/t/unit-test-errors/8813)
**Author:** [@arzacaballa](https://forum.mautic.org/u/arzacaballa)\ **Replies:** 3\ **Last updated:** [June 27, 2017, 8:15am UTC](https://forum.mautic.org/t/unit-test-errors/8813 "2017-06-27T08:15:56Z")
I tryed to run Unit Test on Mautic but it gets Errors and (obviusly) Failed Test, although Mautic is effectively working. Can anybody tell me why? Are tests currently updated and managed? Thank you for your attentio… [Previous page](https://forum.mautic.org/c/support/8.md?page=218) [Next page](https://forum.mautic.org/c/support/8.md?page=220)